#SmartEnergy19 FREE ENTRY
2 – 3 APRIL 2019
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Avoiding idle crews and budget blowouts By AC Solar Warehouse Managing Director Grant Behrendorff
EACH YEAR, AC Solar Warehouse ships more than 10,000 orders to solar installers all across Australia. We know that in every case, installers are hoping for a smooth, trouble free installation. While this is often the case, we also see jobs that run off the rails and cause installers all sorts of grief. Why is it that some installers run projects that proceed smoothly every time and others experience a ‘perfect storm’ of problems time and time again? Here’s what we have learnt over the years from working with more than 800 installers…
Four handy hints to help you keep your crew busy and installations running smoothly u Order Early Having the right equipment and materials at the right time and correct location is fundamental to getting an installation off to the right start. While you don’t want equipment sitting around for weeks or months prior to an installation, it’s critical that it’s all there when you need it. We suggest that you generate a bill of materials as soon as you win a job, and share it with your suppliers. Ask them to hold onto the equipment until you are ready for it. If you’re not 100 per cent sure what you need, ask your wholesaler for advice. You might even consider sharing a quarterly forecast with your suppliers so they can ensure you have stock ready when you need it – or at the very least alert you to upcoming stock constraints.
v Hold spares of key components It’s usually not practical for small (or even large) businesses to hold large amounts of stock, but it’s often small, inexpensive items that can hold up jobs and result in lost time on site. Your supplier should be able to tell you which items tend to cause the most trouble in terms of availability and it’s a good idea to hold a small stock of the critical items that can get lost, or fail, or not turn up on the day.
w Inspect your orders We can’t stress enough how important it is to inspect all incoming equipment and materials upon receipt. All items should be checked off against the Packing List, and the Packing List should in turn be checked against the original Purchase Order and Invoice. Any shipping damage or discrepancies should be reported to the supplier immediately. Every hour counts when investigating freight problems and the likelihood of finding missing cartons etc. reduces significantly as time goes by. Once a few weeks go by it’s nearly impossible to investigate damage or lost items. Finding out about missing items once you are on site really is a disaster that can cause costly delays.
x Get to know your shipping companies With all the best planning in the world, problems can still arise when freight companies fail to deliver on time, or to the right place. This is extremely frustrating for suppliers and installers alike, but there are a few things that can be done to reduce the chance of things going wrong. Firstly, make sure your business street address is clearly marked
Opinions expressed on these pages are not necessarily those of the Smart Energy Council 40 AUTUMN 2019
