MHC Feedback Form 12/12/13
Entry Id Please provide additional comments about your visit to Maryland Health Connection today.
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Date Created
1'.--,
Your posted time at 11:58 PM on Get Started page reads 9:00 ...You can't even sychronized your c1ock..,..Pathetic
this was suppose to start on 10/1/2013, its 10/1/2013 and nothing is working.
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While the info on the text pages is fine, what's the deal with "Get Started" not behaving as expected? In chrome, at least, there's a permaloop with the modal popup that asks you to check the consumer info or remain on the page you're currently on. If you can't really "get started" why have that link in the first place? As a MD web developer, that's not cool to see :( it is 12:13 and I have not been able to get into the individual and family plan section. I have tried a dozen times already!
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Where is the form to fill out to apply for insurance. I think that is fairly important and should be easily accessible. Yes? Not anywhere that I could find on the site. Seriously? Wowzer. Graphics displaying poorly. Text overlaid by graphics. Scroll bars overlaid by pictures. Graphics with float over triggers are very disruptive displaying information when not desirable causing text and graphics to appear and disappear rapidly in unintended ways. team. You appear to be lacking both.
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2013-09-30 19:48:25 2013-09-3020:30:55 2013-10-0100:00:17 2013-10-01 00:03:42 2013-10-0100:08:28 2013-10-0100:13:54 2013-10-01 00:15:50 2013-10-0100:16:04 2013-10-01 00:18:24
Where is the information on the Plans, benefits, rates. It is hard to believe you have been working on this site as long as you have. You need some new designers and a qualified QA
it's not working! still not able to apply, its now 12:21 on 10/01/2013, the federal site is up and running why isn't thsi one? Site doesnt work. cant get past consumer information screen I support the ACA but this website is a complete failure. Its not clear where to get started. It just keeps going to the Information update page and there is no way to apply for insurance or continue. Wow... really bad. I guess implementation should have been delayed as its not ready. The Federal site seem sto work fine. Looks like you are not ready for prime time at all. What a disappointmentl!l A complete waste of time! After clicking on "Get Started" I cannot get past the System Updates to shop. I can find no Continue button on the System Updates page and returning to the Individual and Family page just puts me back in the same endless
2013-10-0100:20:48 2013-10-01 00:21:46 2013-10-0100:22:16 2013-10-0100:24:43 2013-10-01 00:26:52 2013-10-0100:27:03 2013-10-01 00:31:00 2013-10-01 00:34:25 2013-10-01 00:38:27 2013-10-0100:41:56 2013-10-01 00:44:42
loop.
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I work with websites for a living and I could not navigate through this thing to get a health care quote. I thought this was suppose to be open today? Well, guess it's just another fallacy about the ACA. Good luck, you're going
2013-10-01 00:45:41 2013-10-01 00:48:08
to need it.
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I have been unable to find the pages where I can view and select health care coverage. I understand I need to submit my email and I will be contacted via email to set up an online account. [have been unable even to find the
2013-10-01 00:52:29 2013-10-0100:53:05
location to enter my email address to start the process. I clicked on the "Get Started" link but it just popped up a message box asking me to read "Important Notices" on the Consumer Information Update page. When I clicked on the "Consumer Information Update" link, it took me to a page with no updates and there was no link to get started on selecting a health care plan. I have been anxoiusly awaiting October 1st to view my options but am dissapointed to find that there is still no real information available on your website.
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When I click "Get Started", it tells me to read the Consumer Information Update, but there is no consumer information update and it doesn't let me get started! :( Your navigation is confusing and overwhelming. It is not clear. Where the hell are the prices for everyone? Where are the list of insurances and precise benefits. There is nothing at all of value here. The samples are the same
2013-10-01 00:53:48 2013-10-0100:54:17 2013-10-0100:54:31
which have been ready for months are still the same and inadequate as descriptors. More information, better information, and a better layout of the website should have been achieved long before now. The only thing that is clear is thIs set of <J~~U!;!;ITl(:!l1l4Uf:!~liom ... TIlf:!r~ i3110 placEt I Ciilll see to sign up for insurance. even DC h~s ~ better site. Your Mflrylclnrl ~tCltf' f'mployf'f'~ ~itf' i~ hf'ttf'r f'xrf'pt for thr flwful rhoirC' of sticking nllwiC'ftJl informntion in pdfflles. Usabl1lty experts... none here. Web standi:lrds mIssing... How ulJoul ul!>ulJlIily !>lullui.lru!>路 i.lru lilose mel un til is dwrul silf:!? AIl<.1 you uOII'l eVell WdllllJlY ndllli:! or ~llIdillo providE! mE! wilh hE!lpful information.
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The sign up portion of the site does not appear to be functional as yet! When can I expect this site to be fully operational? Sincerely
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s Maryland Resident
It is 1 am and I have been trying for 1 hour to get into the individual health care section. The site is not working. The "updates" screen that pops up when one attempts to start now simply sends the user to the information that there are no system updates, and then back to the page that offers a start now buttonand back and forth infinitely. It is NOT possible to browse plans or apply. The cute visuals and the video do not make up for the fact that the site can't be navigated to get actual plan and cost information. This isjust the kind of wrong priorities - cute, not functional- that gratifies opponents of the ACA - and it wastes citizens' time and prevents them getting the service that is the entire point of the cute website.
2013-10-0100:55:20 2013-10-0100:57:30 2013-10-01 00:57:46 2013-10-0101:09:13 2013-10-0101:10:39