DNV GL Business Assurance
TRAINING WITH IMPACT. KNOWLEDGE TO GROW. 2015 Training Catalog
SAFER, SMARTER, GREENER
TAKING A BROADER VIEW
Today, the range of issues that a company needs to understand, manage and communicate around is expanding. The range of questions asked about a company’s performance is broadening, ranging from where ingredients are sourced to how their products should be disposed at the end of their life-cycle. A wider set of expectations from customers and other stakeholders require that companies widen their scope of risk and issues to be managed. Training with impact - Knowledge to grow Doing the same things and expecting different results is never a good business strategy. Setting ambitious goals and strategies is easy – the difficult part is to realize them! Your team is your greatest asset and it is essential that they understand what you want them to do – and have the skills they need to deliver. Awareness is the first step in changing a culture Acceptance that the changes you want to achieve are right is arguably the next. Whether we are discussing quality, safety and operational excellence throughout the supply chain, or climate change and environmental measures, or ethical trade, knowledge fosters our ability to change. Those companies who are able to create value while meeting the world’s economic, social and environmental needs will be the successful
companies of tomorrow. They have an advantage when facing an increasingly global, complex and demanding risk environment where failure is not an option. About DNV GL - Business Assurance Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organizations to advance the safety and sustainability of their business. DNV GL is a leading provider of classification, certification, verification and training services. With our origins stretching back to 1864, our reach today is global. Operating in more than 100 countries, our 16,000 professionals are dedicated to helping our customers make the world safer, smarter and greener.
Tomorrow´s successful companies will create value by meeting the world´s economic, social and environmental needs. DNV GL - Business Assurance helps you build Sustainable Business Performance through global certification, verification, assessment and training services.
As a world-leading certification body, DNV GL – Business Assurance helps businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. We also deliver deep insight and pragmatic support to major companies enabling them to build effective sustainability strategies. Partnering with our customers, we build sustainable business performance and create stakeholder trust. Skilled trainers globally in a local context We are where you are. On any continent, our trainers can deliver high-quality and innovative training within your specific cultural context. Our commitment to specialized trainers with operational experience and industry skills is your assurance that our training services are derived from the same methodology and pedagogical concepts. We strive to deliver a service with impact, and are comfortable in doing so in a public or in-company environment - whatever you prefer. Our courses are designed to make a true business impact by training your employees on the business needs of tomorrow. eLearning — Knowledge at your work stations Building on the same methodology and pedagogical concepts, we are also prepared to
bring and transfer knowledge to you wherever you are – at your desk at work or home office. A lot of our basic courses are available as eLearning modules. We can also customize and help you develop company specific training programs, and help you run them if needed. eLearning provides great benefits when you have a need to train a large number of employees. When designed well, you get consistent, effective training, also across borders, at a reasonable cost. You are also able to track completion in a reliable way and you have the flexibility of the delivery model. When needed, it can be combined with classroom training, improving the total efficiency, effectiveness and total knowledge/skills-level in your company. Bringing everyone along provides true results and builds more sustainable business performance. Accreditation and internationally accepted standards Many of our auditing courses are certified by the International Register of Certificated Auditors (IRCA). IRCA-certified courses provide internationally recognized and honored Certificates of Training to successful course participants. Additionally, some markets host courses accredited by the IT Service Management Forum (it APMG).
BUSINESS PERFORMANCE MANAGEMENT Quality Customers today consider your company’s total performance. When it comes to quality the tolerance for problems is less than ever. An effective quality management system in place can improve your company’s quality processes and overall performance and success.
ISO 9001 QMS FOUNDATION & INTERNAL AUDITOR
QUALITY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR COURSE ISO 9001:2008
This 3-day course provides knowledge and understanding of the ISO 9001 standard and trains potential internal auditors in the principles and practices of QMS auditing in a manner compatible with ISO 9001:2008 or equivalent standards, in accordance with the guidance provided in ISO 19011.
This course is designed to provide participants with the knowledge and skills required to perform first, second and third party audits of management systems against ISO 9001, in accordance with the guidance provided in ISO 19011.
Who should attend This course is recommended for anyone involved in designing, implementing, maintaining and improving a quality management system and/or performing internal audits of a quality management system, such as quality officers, managers and auditors. Course highlights The “Plan-Do-Check-Act� principle What are internal audits Why are internal audits conducted What to pay attention to during the audit What is a good audit report
Duration: Hours:
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Who should attend Anyone intending to perform audits of a quality management system. It is recommended that the participants have a basic knowledge of the requirements of ISO 9001:2008 before they attend this course.
Course highlights Management system - what and why? What is an audit and why is it necessary? The process approach ISO 9001 purpose and requirements Plan an audit
*IRCA Approved - A17061
Duration: Hours:
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TRANSITION STRATEGIES FOR ISO 9001:2015
EFFECTIVE ROOT CAUSE ANALYSIS FOR CORRECTIVE/PREVENTIVE ACTIONS
Are you currently certified under ISO 9001:2008? If yes, there are some significant changes heading your way. Since 2012, all ISO management system standards are being updated against the new 10clause High Level Structure (HLS) and common core. The ISO 9001:2015 Standard will be released in September 2015 in this new structure.
This course explores the ISO 9001 QMS requirements for corrective and preventive actions.
Who should attend Quality professionals, marketing, engineering, manufacturing executives, managers, supervisors, audit team leaders and members.
Who should attend Any interested party involved in ISO 9001 quality management system implementation. Participants should be knowledgeable of the ISO 9001:2008 QMS standard.
Recommended follow-up courses: ISO 9001:2008 Internal Auditor Incident Investigation
Course highlights Understand, interpret and plan for the changes to ISO 9001 Getting ready for the transition plan to ISO 9001:2015 Develop a strategy for effective implementation of the changes at their organization Prepare for re-certification to ISO 9001:2015.
Course highlights Interactive group exercises Systematic approach for implementing corrective and preventive actions Discover how to avoid common pitfalls to problem solving Learn how to ensure that problems are permanently resolved
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BUSINESS PERFORMANCE MANAGEMENT Energy & Environment Public concern on environment and energy issues, stricter environmental legislation and increased media attention put more demands on businesses today. Companies that do not respond will find it difficult to operate in the years to come. Good environmental and energy management will reduce waste and energy use, enhance your reputation and demonstrate sound practices to your stakeholders.
ISO 14001 FOUNDATION & INTERNAL EMS AUDITOR COURSE
ENVIRONMENTAL MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR COURSE ISO 14001:2004
Organizations are under increasing pressure to be “greener� and improve the environmental performance of operations. More and more organizations use the ISO 14001 environmental management systems standard to systematically address their care for the environment and show their improved performance.
This course, registered by the Institute of Environmental Management & Assessment (IEMA) has been designed to develop a clear understanding of environmental management in the modern era and provide those involved in audit conduct and management with the necessary skills to fulfill their role.
Who should attend This course is recommended for anyone involved in designing, implementing, maintaining and improving an environmental management system and is recommended for anyone performing internal audits of an environmental management system, such as environmental care officers, managers and auditors.
Who should attend Anyone performing internal audits of an environmental management system. Knowledge and understanding the ISO 14001 is required prior to attending this course and proof of having attended an ISO 14001 Foundation/Interpretation Course is therefore a prerequisite.
Course highlights Preparation for emergencies Audit and Management Review The certification process Auditing techniques
Course highlights Environmental management principles The role and nature of an EMS Minimizing waste and energy consumption *IRCA Approved - A17305
Duration: Hours:
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Duration: Hours:
Please visit our Training website for Duration & Fee
ENVIRONMENTAL MANAGEMENT SYSTEMS AUDITOR CONVERSION COURSE This course provides an in-depth understanding of the key components of Environmental Management Systems (EMS) and ISO 14001 framed within a wider context of business improvement. Participants on this course are required to prove they have participated in a 5 day IRCA approved Lead Assessor course in any other discipline.
Who should attend Delegates wishing to gain a detailed understanding of ISO 14001. Those involved with designing and implementing an EMS as well as those wishing to become internal or external EMS auditors.
Course highlights An introduction to EMS Environmental legislation Planning and conducting an EMS audit Reporting with impact to managenment
*IRCA Approved - A17655
Duration: Hours:
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ISO 50001 FOUNDATION & INTERNAL AUDITOR/LEAD AUDITOR
The ISO 50001:2011 Energy Management Standard provides requirements for organizations regarding Energy Management Systems (EnMs). The standard is currently the world’s most internationally adopted energy management system standard.
Who should attend This course is recommended for anyone performing internal audits of an environmental management system. Knowledge and understanding the ISO 50001 is required prior to attending this course and proof of having attended an ISO 50001 Foundation/Interpretation Course is therefore a prerequisite.
Course highlights ISO 50001: 2011 standard requirements Audit Protocol for ISO 50001:2011 ISO 19011:2011 requirements Critical success factors
*IRCA Approved - A17618
Duration: Hours:
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BUSINESS PERFORMANCE MANAGEMENT Health & Safety Your company is expected to care for its employees by managing safety and health in a professional way. A safe and good work environment will reduce accidents and incidents. It will also encourage your employees to perform to their best, make them stay, and contribute to improved financial results.
INCIDENT PREVENTION USING PRACTICAL RISK ASSESSMENT
INCIDENT INVESTIGATION
This course is designed to help enhance and expand the loss control management system of an organization. It helps you to understand and assimilate basic risk concepts, and learn an effective semi-quantitative (group) risk assessment technique. Emphasis will be placed on skills needed in participating and leading risk assessments.
Incident Investigation is designed to provide participants with critical knowledge and skills to thoroughly and professionally investigate very serious, complex, and/or high potential events. The course is available as either a public (open registration) or private event.
Who should attend Investigation team leaders, site safety managers, production managers, environmental managers, safety management coordinators and safety professionals.
Who should attend For persons whose responsibilities include investigation of very serious and/or highpotential events. Candidates include HSEQ professionals and operating managers who might be called upon to participate on teams for high-level investigations.
Course highlights Practical Risk Assessment Group Risk Assessment - a semi-quantitative method Risk Assessment and Management of Change Simple Risk Assessment Risk Controls
Course highlights Management systems - why & what? Risk management system approach OHSAS 18001 standard interpretation Key national OH&S legislation Monitoring OH&S performance Audit process Auditing skills
Duration:
Duration:
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Please visit our Training website for Duration & Fee
MODERN SAFETY MANAGEMENT
AUDITING SAFETY & ENVIRONMENTAL MANAGEMENT SYSTEMS (SEMS)
This course is the most widely attended safety management course of its kind in the world. Based on proven principles of safety and risk management, this course provides participants with the fundamental concepts, techniques and applications for a practical, proactive approach to managing risks and controlling losses.
This course will provide the participant both the knowledge and skill necessary to conduct SEMS audits. All CFR Title 30, Part 250 requirements will be thoroughly examined and practical auditing exercises will be conducted. The participant will understand and be able to assess each SEMS requirement.
Who should attend Safety, loss control and risk management professionals, supervisors and other operating managers with safety responsibilities.
Who should attend Persons who are designated by their organizations to qualify as internal auditors and persons who wish to qualify as third-party (external) auditors should attend.
Recommended follow-up courses: OHSAS 18001 Internal Auditor Incident Investigation
Course highlights Causes, effects & control of loss Emergency planning & preparedness Managing the occupational health system Accident/incident investigation
Duration: Hours:
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Course highlights Understanding Safety and Environmental Management Systems Effective Auditing Techniques The SEMS Requirements and Guidelines for Assessment
*Meets COS-2-02, First Edition Requirements
Duration: Hours:
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OHSAS 18001 FOUNDATION & INTERNAL AUDITOR COURSE
Organizations are coming under increasing pressure from regulators, customers and key stakeholders to implement proactive safety management systems for the identification, assessment and management of workplace hazards and risks. A critical element of this process is the training of internal safety management system auditors.
Who should attend Anyone involved in designing, implementing, maintaining and improving an occupational health and safety management system and/or for anyone performing internal audits of an occupational health & safety management system, such as safety officers, managers and auditors.
Course highlights Auditing techniques Conducting and reporting safety audits Corrective action implementation and follow-up OHSAS 18001: backgrounds, structure, elements and goals
Duration: Hours:
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OHSAS 18001 SAFETY MANAGEMENT SYSTEMS AUDITOR CONVERSION COURSE
This course enables participants to gain a practical knowledge of the OHSAS 18001:2007 standard and to conduct health and safety system certification audits as per the ISO 19011:2011 Guidelines for Auditing Management Systems.
Who should attend Participants who wish to gain a detailed understanding of OHSAS 18001, are involved with designing and implementing an OH&S Management System, or seek to become internal or external OH&S Management System auditors.
Course highlights Risk management system approach An interactive workshop to examine OHSAS 18001 requirements National OH&S legislation and requirements The roles and responsibilities of auditors and lead auditors * IRCA Approved - A17654
Duration: Hours:
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OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR COURSE OHSAS 18001:2007 This course is designed to enable participants to gain a practical knowledge of the OHSAS 18001 standard and health & safety system certification audits as per ISO 19011 and also to effectively participate in the implementation of requirements.
Who should attend All levels of management, consultants, internal auditors.
Recommended follow-up courses: 3 Day Environmental Lead Auditor Conversion Course
Course highlights Management systems - why & what? OHSAS 18001 standard interpretation Key national OH&S legislation *IRCA Approved - A17309
Duration: Hours:
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Implementing management systems for health and safety enables your organization to monitor and handle risks related to the working environment. Adequately trained personnel to implement processes and systems will help you take a systematic approach to health and safety.
BUSINESS PERFORMANCE MANAGEMENT Information Security Information is a vital asset for any company, but which also harbors special obligations. Unauthorized access to important information and knowledge capital, or its loss, can have a significant negative impact, ranging from interruption of business continuity, loss of strategic advantage, vulnerability to fraud, and damage to reputation. Appropriate training provides you with the insight you need to prevent this.
INFORMATION SECURITY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR ISO 27001:2005 Students will understand the purpose of an information security management system and also be able to explain the processes involved in establishing, implementing, operating, monitoring, reviewing and improving an ISMS as defined in the ISO 27001 standard, including the significance of these for ISMS auditors.
Who should attend Knowledge and understanding the ISO 27001 is required prior to attending this course and proof of having attended an ISO 27001 Foundation/Interpretation Course is therefore a prerequisite
Certificate Students will be evaluated through a series of continuous assessments during the course, followed by a written exam. On successful completion of the course, a certificate will be issued to the participant . *IRCA Approved - A09660
Implementing a management system and having it certified is a powerful tool that helps your company achieves its business goals. When complying with internationally recognized standards, you take a systematic approach toward operational excellence and sustainable business performance
BUSINESS PERFORMANCE MANAGEMENT Social Responsibility The range of issues that today’s companies need to understand, manage and respond to is expanding. Questions are asked about the social and environmental context for everything from sourcing of ingredients to the resources required for production. Being prepared to listen and respond to stakeholder expectations is vital for any company’s sustainable business performance.
MASTERCLASS IN CORPORATE RESPONSIBILITY
This three-day training will provide essential content to develop and implement a successful corporate responsibility strategy and is delivered by expert practitioners with years of experience advising leading companies on CR and sustainability, companies.
Who should attend Whether you’re a corporate responsibility, marketing, or procurement professional, or an academic, consultant or auditor, then our comprehensive and corporate responsibility training course is for you.
Course highlights Module A: Foundation in Corporate Responsibility and Sustainability (1 day) Module B: Stakeholder Engagement (1 day) Module C: Foundation in Sustainability Reporting (1 day)
*An Early Bird discount may apply for bookings made at least 90 calendar days before the start of the course.
Duration: Hours:
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RISK MANAGEMENT & OPERATIONAL EXCELLENCE Risk can be good. Without risk, there would be no reward. The purpose of risk management is not to eliminate risk, but to understand it so that you can take advantage of the upside and minimize the downside. This requires clarity on what risks you are prepared to take, how much, and that you have processes in place to manage them.
RISK MANAGEMENT 31000 INTERNAL AUDITOR
INTEGRATED MANAGEMENT SYSTEMS INTERNAL AUDITOR
ISO 31000:2009 provides generic guidelines for the This course provides an understanding of the audit process based around the requirements of design, implementation and maintenance of risk management processes throughout an organization. the Quality, Environemtnal & Safety Management System and the ISO 19011 International Audit This approach to formalizing risk management Guidelines. practices will facilitate broader adoption by companies who require an enterprise risk management standard that accommodates multiple Course highlights ‘silo-centric’ management systems. Provide an understanding of the principles and benefits of quality, environmental & occupational health and safety management Course highlights Acquaint delegates with quality, environmental & Introduction to ISO 31000 occupational health and safety Management Risk and Regulation System and its Fundamentals Principles of managing risk Examine and interpret the requirements of ISO The framework for managing 9001, ISO 14001 & OHSAS 18001. risk Ensure the correct application of accepted audit The risk Management Process protocols Risk Management performance Provide delegates with the skills needed to plan Linkage between Strategic and and undertake internal audits Operational risks Facilitate value-added auditing and reporting to Terms and definitions used in risk management aid enhanced system performance practice.
Duration: Hours:
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Duration: Hours:
Please visit our Training website for Duration & Fee
FOOD & BEVERAGE The food and beverage industry is moving to satisfy demands from international consumers and to open new market opportunities, operating across borders and multiple continents. But the demand for safety and confidence in what they eat and drink continues to be the basic demand from consumers. More and more they also consider the sustainability aspects of what they consume. An understanding of the complexity, risks and how to systematically navigate them is key.
FOOD SAFETY INTERNAL AUDITOR
FOOD SAFETY MANAGEMENT AUDITOR/LEAD AUDITOR
Auditing is a skill! Therefore, this course focuses almost entirely on exercises and role-plays. You and your team will prepare, plan, conduct and report audits at a food Manufacture fictitious company.
This 5-day full-time classroom-based FSMS Auditor/Lead Auditor Training Course equips students with the knowledge and skills required to perform audits of Food Safety Management Systems against ISO 22000, in accordance with ISO 19011. ISO 22000 applies to all organizations directly or indirectly involved in the food chain.
Who should attend This practicum is intended for internal auditors and other internal stakeholders involved in developing, implementing or improving Food Safety management systems such as ISO 22000, FSSC 22000, BRC, SQF, IFS.
Course highlights Audits and audit questionnaires Exercise quality audit questionnaire preparation Exercise audit plan with a proper allocation of tasks Role-play auditing (part 1,2,3) Pitfalls that may disrupt the interaction between auditors and auditees. Critical success factors for good audit reporting Conducting a successful final meeting with auditors, auditees and management Maximum practice; minimal lecture!
The course is highly interactive in nature with emphasis on active involvement of participants in group-work, brainstorming sessions, quizzes, reflection exercises and participants teaching each other, which will help participants in assimilating and consolidating their understanding of auditing the FSMS based on ISO 22000 standard effectively
Who should attend This course is intended for experienced food safety professionals seeking an understanding of the management systems approach to food safety and the skills required to audit effectively against food safety management standards.
*IRCA Approved - A17376
Duration: Hours:
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Duration: Hours:
Please visit our Training website for Duration & Fee
FSSC 22000 IMPLEMENTATION This course is applicable to all organizations that manufacture, store and transport food products. FSSC 22000 provides a comprehensive approach to food safety management.
Who should attend Facility management, Quality and Food Safety managers, production managers and supervisors, consultants or others involved in preparing the documentation and implementation of the FSSC 22000 standard.
Course highlights This course will cover the background and benefits of the FSSC 22000 Standard. Provide a clear understanding about the requirements and how to develop and effectively implement FSSC 22000, ISO/TS 22002-1 or ISO/TS, 22002-4 for Packaging. Provide a clear understanding about PRP, oPRP and CCPs. Provide an understanding of the differences between monitoring, verification and validation Our interactive training is designed to provide you with practical knowledge to be able to successfully implement FSSC 22000 into your food or packaging facility.
Duration: Hours:
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Training details Schedule: www.dnvba.com/IN/training/Pages/default.aspx Registration: book online or download registration form www.dnvba.com/IN/training/Pages/Online-Booking-Form.aspx You can also email at: training-dnvindia@dnvgl.com
SAFER, SMARTER, GREENER
DNV GL Business Assurance India Email us at marketing-dnvindia@dnvgl.com or visit us at www.dnvba.com/in
DNV GL Driven by our purpose of safeguarding life, property and the environment, DNV GL enables organizations to advance the safety and sustainability of their business. With our origins stretching back to 1864, our reach today is global. Operating in more than 100 countries, our 16,000 professionals are dedicated to helping our customers make the world safer, smarter and greener. As a world-leading certification body, DNV GL helps businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust.