Meet The Team: ID Card Lab

By Joel Diller, Special Correspondent

The NSA Souda Bay ID Card Lab is manned by ID Card specialists Amy Parker and Sed Jones, who ensure Team Souda members and visiting military personnel are issued ID Cards and granted privileges in accordance with Department of Defense regulations and the U.S./Greece Status of Forces Agreement. Visit them in Building 2, Room 207 (above the Minoan Taverna Galley), for assistance with the following services:

• Issuance/re-issuance of a Common Access Card

• Issuance/re-issuance of Sponsor US ID card

• Issuance/re-issuance of a Dependent ID Card

• Addition of dependent to Defense Enrollment Eligibility Reporting (DEERS)

• Resolution of CAC issues such as a certificate error

• CAC PIN reset

• DEERS updates

• Update dependent as a full-time student

• Lost/stolen/confiscated ID Card

The RAPIDS ID Card Office Online website is a resource for additional services, such as updating your CAC, managing sponsor or family member ID card information, or finding a RAPIDS ID Card Office. The IDCO home page is publicly accessible and certain functions require a CAC or DS Logon.

Building 2, Room 207 Monday - Friday 8 a.m. to 4 p.m. DSN: 266-1398 RAPIDS ID Card Office Online: https://idco.dmdc.osd.mil/idco/

AMY PARKER

Site Security Manager

Amy Parker, a Team Souda member since 2018, came to NSA Souda Bay from Sigonella, Italy, where she served in the ID Card Lab for six years. While serving on active duty in the Army, she was an 88M motor transport operator. Outside of the office, she spends her time taking courses toward a Bachelor’s degree in psychology and volunteering with animal rescue organizations. She plans to become licensed in small animal emergency care.

"I have an eagerness and willingness to help people, because in most situations I have probably been in that situation and couldn’t find help, so I want to be the person that I couldn’t find before – I want to be that person now to be able to step in and assist."

SED JONES

Site Security Manager

Sed Jones, a native of East Texas, has been taking care of Team Souda’s ID card needs since 2018. Jones served in the Navy for 20 years as a radioman / information systems technician, which took him around the world, including a tour at Larissa Air Base, Greece. His love for Greek culture brought him to Souda Bay to continue serving the Navy as a civilian. Outside the office, he can be found at a coffee shop enjoying a cappuccino, working out or listening to music at home.

“We are here to serve the members of our community and offer our services and support. Our mission is to take care of our customers by being as accommodating as we can, which sometimes means meeting people at the front gate and escorting them to our office. We also love supporting visiting ships, Air Force personnel here on TDY and the retirees who live here or visit from Athens.”