CCI

Specializing in receivables management since 1967

www.creditcenterinc.com

Welcome to CCI

established in 1967 to assist our clients in recovering their past due accounts, CCI deploys an approach that is professional, respectful and results driven.

We pride ourselves on performance that exceeds industry standards coupled with unrelenting customer service, all while interacting with your customers in a manner which is effective, considerate and encouraging.

CCI offers a full range of receivable services because we understand that all companies are unique. Tell us about your business, we will listen and regardless of your business model and receivables philosophy, CCI will customize a collection campaign tailored to deliver on your most ambitious goals and expectations.

We hope to soon have the opportunity to demonstrate to you the value of our approach.

noel c. roy

noel c. roy ii

Co-owner

Co-owner

2 | www.creditcenterinc.com

Our Services Pre-Collection / Early Intervention

Contingency Collections

– Low-cost approach and high success rates

– Full service collections

– Letter series programs

– Automated dialers

– Outbound calling campaigns

– Credit reporting (optional)

– Flat rate pricing and customized projects to meet your requirements and budget

– Litigation preparation (optional)

– Skip tracing

Secondary Placements

Medical Billing

– Effective tool to increase cash and evaluate primary agency performance

– Dental office and dental clinic billing – Emergency medical services (EMS) billing

Staffing

Special Projects

– Qualified, trained medical billers or collectors (temp/temp to perm)

– Receivables management consulting

– Charge entry, payment posting and insurance and self-pay follow-up specialists

– Onsite insurance resolution i.e.

Medicare, Workman’s Comp

– Legacy system A/R resolution

Check Collections / Recovery – First Bounce check recovery – Electronic re-presentation of written checks – 80+ recovery rates

Specializing in receivables management since 1967 | 3

The CCI Advantage at cci, we work hard to convert your receivables into cash. Accounts are worked through a systematic approach that is tested and proven to maximize recovery rates — and your revenue.

Our innovative process of database management allows CCI to intelligently manage every account in an effective and efficient manner.

Throughout the lifecycle of an account, CCI dedicates the attention necessary to deliver a final determination of collectability. This process includes our returned mail specialist, skip tracing, asset location department, insurance analysis specialist, automated dialer, and the bankruptcy/estate/probate team.

Discover the CCI Difference... and take advantage of our array of collection tools and sophisticated technologies, which build high efficiency into every service we provide.

Effective letter writing campaigns with third-party letterhead

Skip tracing technology to locate debtors with incorrect or stale demographics

Address verification scrubbing of entire database prior to mailings

Experienced medical billers on staff to verify & rebill insurance claims

Hosted dialer – generating inbound calls & right party connects

State of the art 24x7 data center supports all technological operations, including advanced backups, security and disaster recovery options

Credit reporting & Litigation Preparation capabilities (optional)

4 | www.creditcenterinc.com

A Fresh Approach to a Constant Challenge cci proves to its clients that high levels of success in debt collections can coexist with high levels of customer satisfaction.

Our goal is to become a natural extension of your business and its’ billing department by taking a consultative approach to customize a collection program that delivers steady results in a cost effective manner. We offer receivable management services that build value and lasting partnerships, which meet the growing and complex needs of our clients.

here are just some of the benefits and strategic services we can provide your business: – Unmatched support, service and financial growth – Highly skilled team of professional account managers – On site meetings to discuss performance & procedures – Seamless communication between offices – Automated account placements and payment reporting

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Delivering Results cci has been a trusted and respected partner in this industry for over four decades; one of the many reasons is how we handle your customers: – Treated with civility, integrity and respect – Professional staff work with customers to get their bills paid – We understand insurance and employ insurance specialists to assist and rebill unpaid claims – Empathetic when resolving past due accounts – Set up reasonable and achievable payment arrangements when PIF just can’t happen

Meeting Your Expectations cci understands that its job goes beyond collections, and that reporting back to our clients plays a valuable role in a successful partnership.

• CCI reports are comprehensive clear analytical tools • CCI will forward all reports electronically via HIPAA compliant secure email in any format • Our query driven report writer offers unlimited reporting capabilities, which can be exported into excel, PDF etc.

• Customary reports reflect critical accounting information, as well as performance based analytics.

– Turnover/Placement figures – Returned/Closed out accounts – Status reports – Collection performance and liquidation ratios 6 | www.creditcenterinc.com

“We pride ourselves on performance that exceeds industry standards coupled with unrelenting customer service, all while interacting with your customers in a manner which is effective, considerate and encouraging.”

— Noel C. Roy & Noel C. Roy II, co-owners

We are confident that once you employ our services, not only will we reduce your cost of collections, but we will also increase your collection recovery rates... leaving you with more revenue to operate your business.

Join us today! Call, click or email to schedule your no-obligation review.

Pricing: Fair, Innovative & Competitive cci clients pay nothing until the debts are collected.

Our incentive-based culture ensures the CCI team is highly motivated to perform and reach our clients objectives. Our focus remains on the long term success of the company, which is only achievable if our clients are satisfied with our performance.

Our business is extremely scalable, meaning we can instantly incorporate new clients of any size and volume. This also allows CCI to be very competitive with our fees. In fact we promise to meet or beat the rates of our competitors, and while we cannot guarantee any liquidation rates we have also never lost a client as a result of collection performance. CCI will furnish references upon request.

Pricing is also available for custom pre-collection/early intervention programs.

Specializing in receivables management since 1967 | 7

Specializing in receivables management since 1967

CREDIT CENTER, LLC 7 Finance Drive Danbury, CT 06810 (203) 792.0220

www.creditcenterinc.com