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A PUBLICATION OF HENRY MEDICAL CENTER July/August 2010 www.henrymedical.com
Introducing our
NEW
Diagnostic Imaging Center
Inside: Building Better Businesses Bridging the Gap
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COVER STORY The New Diagnostic Imaging Center ON THE COVER: Comprehensive Diagnostic Imaging Center designed with the Patient in Mind Health for Life is intended to provide general health information only. It should not be used to self-diagnose or as a substitute for advice by a physician or other healthcare professional. For questions or comments about Health for Life, please call or write the Henry Medical Center Marketing Department, 1133 Eagle’s Landing Parkway, Stockbridge, GA 30281, 678-604-1026.
HENRY MEDICAL CENTER Charles Scott
Jeff Cooper
President and C.E.O.
Vice President and C.O.O.
Donna M. Braddy
Michelle A. Nunnally
Director of Marketing, Public Relations, Community Education and Volunteer Services
Public Relations Specialist
Health For Life is Gold award winner at the 2010 Georgia Hospital Association's Healthcare Marketing & Public Relations Society annual Target Awards.
Visit us at www.henrymedical.com Published by do! design Doug Oakes
Leigh Delozier
Creative Director
Writer
Afton Brown
Michie Turpin
Designer
Photographer
Health for Life, July/August 2010. Published bi-monthly by do! design. All information herein has been checked for accuracy to the best of the publisher’s ability. No responsibility is accepted for deletions, omissions, errors and/or inaccuracies. No materials contained herein may be reproduced without the exclusive written permission of the publisher. ©2010 by do! design. All rights reserved. Printed in the U.S.A. For information visit www.dodesigninc.com
Fully accredited by the Joint Commission of National Quality Approval
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Building Better Businesses
Need a Physician? Call 678-604-1017 or visit www.henrymedical.com. Follow us on Facebook.
contents
JULY/AUGUST 2010
Bridging the Gap
2 |
Introducing Our New Diagnostic Imaging Center
6 |
Building Better Businesses
10 |
Bridging the Gap
12 |
HMC News
13 |
HMC Foundation News
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Diagnostic Imaging Center
NEWand
Comprehensive Diagnostic Imaging Center designed with the Patient in Mind
IMPROVED
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In a world where medicine advances daily and patients expect the very best, Henry Medical Center is answering the challenge. Extensive renovations and the addition of top-notch equipment in the Diagnostic Imaging Center at McDonough Medical Pavilion make it even easier for area residents to get the best care possible.
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e’ve had a huge emphasis during the past year on improving our outpatient services,” says Jeff Cooper, vice president and chief operating officer at Henry Medical Center. “We realized we had some limitations when providing outpatient services in an inpatient setting, so we decided to do something about it.” The “something” amounted to replacing or adding to existing diagnostic equipment at McDonough Medical Pavilion. The new, comprehensive Diagnostic Imaging Center now houses technology on par with anything you’d find in a hospital setting, but with some extra advantages. “We wanted to maintain the high quality standards the hospital provides, but in a more convenient setting,” Cooper says. “The parking is closer and you can get in and out faster because you’re not being scheduled around patients in the hospital or coming from the Emergency Room. The location is also better for some people because it’s more centrally located in the county.” “Of course, patients can still schedule their tests at the hospital if they’d rather,” he says. The Center already had bone density, mammography and digital X-ray capabilities. New additions include ultrasound, MRI, CT as well as to digital mammography. “We have excellent equipment here at the hospital,” says Dwight Fancher, director of Radiology at Henry Medical Center. “We wanted to duplicate that quality and range of services at the McDonough Medical Pavilion.” One of the most significant additions to the Diagnostic Imaging Center is PACS, or the Picture Archiving and Communication System. Staff is able to send images and test
W
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Rosemary Anderson MRI
Amy Jorgensen ULTRASOUND
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Ashley Maddox, Ruby Haney and Betty Hamm MAMMOGRAPHY TEAM
Pam Sanders CT
few places can “Very duplicate what we Calvin Ferrier
have in an outpatient setting or the number of modalities we’re offering in one place. ”
IMAGING SERVICES MANAGER
results to the referring physicians via the Internet, thanks to digital capabilities – a service previously available only at the hospital. The advantages of PACS begin as soon as the patient has a test. Mammography technologists, for example, see the images immediately and know whether additional views are needed. Patients no longer have to wait for the techs to develop films to confirm clear images. “If the doctor wants to see the actual tests, he can go online and see all the images and results,” Fancher explains. “It eliminates a lot of back and forth between the Imaging Center and doctors, plus lets the doctors see the results faster.” “This level of equipment and range of services are typically only found in a hospital environment not at a freestanding outpatient center,” Cooper says. “Very few places can duplicate what we have in an outpatient setting or the number of modalities we’re offering in one place,” Fancher adds. “Patients are going to see faster access and higher quality care on their first visit. We’re really excited about it all.”
Dwight Fancher DIRECTOR OF RADIOLOGY HENRY MEDICAL CENTER
Loretta Gary CT
Call 678-604-1055 to schedule an appointment. Conveniently located at 101 Regency Park Drive in McDonough. Take I-75 to Exit 218 and go East on Highway 20/81 approximately 1 mile.
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Occupational Medicine
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McDonough Medical Pavilion offers more than everyday urgent care or diagnostic services. Staff works with local businesses to keep their employees healthy and able to do their jobs.
Courtney Patterson BEHR PROCESS CORPORATION
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“
The care funnels through Henry Medical Center’s Occupational Medicine Services and is more than simply conducting pre-employment or return-to-work physicals. Bonnie Clark, RN, business development specialist for McDonough Medical Pavilion and the primary liaison for occupational medicine, helps make sure every business gets the attention they deserve. “One of the best things about the occupational medicine program is that they make it really easy to get started,” says Heather Buffalow, Human Resources manager for Behr Process Corporation in McDonough. “They set up exactly what you need and let you change the program services when you need to.” Beverly Sanders with Goodyear Aviation in Stockbridge agrees. “It’s not very easy to find a facility we can work with because we’re small. But we’ve had a very good relationship with Henry Medical Center and have increased our services over the years.” The occupational medicine program regularly works with employees from more than 100 local businesses. Many rely on Henry Medical Center for their workman’s compensation care, drug screenings, and pre-employment medical tests. Others require more specialized services, such as hearing screenings that meet OSHA One of the best things requirements or pulmonary function tests for firefighters or employees in other about the occupational that might be exposed to medicine program is that occupations environments that make breathing difficult. they make it really easy Both Buffalow and Sanders turn to the occupational medicine program for to get started. additional services that benefit their employees. Henry Medical Center staff has Heather Buffalow visited their businesses to administer flu HUMAN RESOURCES MANAGER BEHR PROCESS CORPORATION shots, provide first aid and CPR training, and more. The level of hands-on involvement is one aspect of Henry Medical Center’s program that impresses businesses. Shantha Iyer, M.D., medical director of McDonough Medical Pavilion, visits clients to see their work environments firsthand and make suggestions for improvement. She also leads “lunch and learn” programs on topics ranging from H1N1 to OSHA guidelines. Clark and others also bring health fairs, safety team classes, and wellness programs to the workplace. Goodyear’s Stockbridge plant retreads aviation tires, and the safety and health of its workforce is a top priority. “When we first started working with Dr. Iyer, she came for a plant-wide tour,” Sanders says. “She saw the jobs people were doing so when they go to her she knows what will be expected when they get back to work. That helps her evaluate better whether they’re ready to return, and makes us feel good about the program.”
”
Bonnie Clark BUSINESS DEVELOPMENT SPECIALIST MCDONOUGH MEDICAL PAVILION
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Educating businesses about those types of extra benefits is one of Clark’s biggest challenges. “I think they don’t realize all that we do,” she says, “although we’re working to change that. We offer all the same services as the national programs.” One benefit in having one-on-one contact with Clark is that businesses can plan additional programs to fit their employees’ needs. When Behr wanted to hold its version of a “Biggest Loser” contest, Clark helped set up the program and determine the guidelines.
“ They’re mindful of keeping people
safe, and that’s important,” Sanders says. “I trust them to help us evaluate situations and guide us through. They know what they’re doing, and I know we’ll do the right thing together. ” Beverly Sanders HUMAN RESOURCES MANAGER GOODYEAR AVIATION
“I love that they give us personalized service,” Buffalow says. “Even if an employee goes to the clinic and doesn’t have the correct paperwork, they don’t turn him away. They call me and let me know what they need to fill in the missing pieces. They make it really, really easy for us.” Comprehensive, Accessible Community Healthcare McDonough Medical Pavilion offers businesses and families a full range of occupational health, urgent care, and diagnostic services. Care is backed by the expertise of Henry Medical Center in an easy-to-find location off I-75 at Exit 218 (Georgia Highways 20/81).
Urgent Care Open weekdays from 8 a.m. til 10 p.m. Open Saturday from 10 a.m. til 10 p.m. Open Sunday from 2 p.m. til 10 p.m. Physician and registered nurses on duty Walk-in treatment – no appointment necessary
Diagnostic Imaging Appointments available weekdays by calling 678-604-1055.
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Left to right: Margaret Jenkins, Wade Lewis, Shannon Lewis, Tristan Holt, Karen Briscoe enjoy bowling at bowling at Fun Bowl of Henry County.
Urgent Care Center
BRIDGING
GAP
THE
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It’s 8 p.m. on a Friday evening. Your child is lethargic, her temperature has jumped past 100 degrees, and she’s crying because her ear hurts. You don’t think she’s sick enough to merit a trip to the Emergency Room, but you’d still like to have a doctor check her symptoms. What do you do? You visit McDonough Medical Pavilion’s Urgent Care Center.
Shantha Iyer, M.D. MEDICAL DIRECTOR MCDONOUGH MEDICAL PAVILION
“An urgent care center is meant to help with things you would normally go to your doctor for,” says Shantha Iyer, M.D., medical director of McDonough Medical Pavilion. “Sore throat, vomiting, sprains and strains – we help fix minor emergencies so patients can avoid the Emergency Room.” Physicians at the Urgent Care Center assess illnesses or injuries and determine the best treatment. Having board certified physicians and nurses with an average of 20 years’ experience on staff helps set McDonough Medical Pavilion apart from similar facilities. Having a complete range of diagnostic capabilities on site – including X-ray, MRI, CT, bone density, and digital mammography – means the Center offers more services than patients often realize. The Urgent Care Center treats most medical conditions, including providing school or sports physicals and splinting broken bones until the patient can see an orthopedist. The staff works closely with paramedics and Henry Medical Center’s Emergency Department to stabilize and transfer patients who have more serious conditions such as chronic pain syndromes, chest pain, or severe abdominal pain. Although the Urgent Care Center might not fully treat every condition, the staff is qualified to help all patients to a certain extent.
“It’s unusual to have nurses in this type of setting with so many years of experience,” Dr. Iyer says. “Most clinics aren’t completely staffed by registered nurses. But because we are, the nurses can really step in and help the doctors. They have Emergency Room and critical care experience, which is a big difference in our facility.” That’s exactly why patients such as Karen Briscoe of McDonough are fans of the Urgent Care Center. She’s used the Center numerous times for herself and her sons. “When you have something wrong but it’s not a major problem – or if I don’t want the kids to miss school – you can’t beat the Urgent Care Center,” she says. “A lot of times it’s just easier to go there than the ER or even our primary care physician.” Briscoe has trusted the Center when she was ill or dealing with migraines. She has relied on the staff to treat her sons for problems ranging from illness to broken bones and cuts that needed stitches. “It’s especially convenient when you think the doctor might want X-rays,” she says. “You can go to your regular doctor, but then they’ll send you somewhere else for X-rays. If you come to the Urgent Care Center first, you see the doctor and get the X-rays done at the same place.” Briscoe brought her aunt, Margaret Jenkins, to the Urgent Care Center.
“I’m in a wheelchair,” Jenkins says, “but jumped out of it on impulse one day when I was trying to get something. I fell and split my ear and part of my scalp on the brick fireplace.” Briscoe immediately took Jenkins to the Urgent Care Center, and wasn’t disappointed. “She has trouble getting up on the bed,” she says of her aunt, “so they lowered it and brought her a stool. No one has ever done that for her before. “The staff in a lot of places won’t touch an elderly patient because they’re afraid they might hurt them more,” Briscoe adds. “But the people here were great with her.” Jenkins says the staff took multiple X-rays of her head to be sure she didn’t have other damage. They also stitched up the wounds and later removed the stitches when the time came to do so. “We can’t be a replacement for your primary care physician, but we help bridge that gap when your doctor’s office is closed,” Dr. Iyer says. “We make an honest effort to begin treatment and get patients back to their regular physician for follow-up.” “Everyone we’ve ever seen there is very professional,” Briscoe says, “but they’re also just down home, sweet people. They make you feel great to go there.”
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NEWS July/August 2010 Henry Medical Center Earns Two Accreditations for Its Nuclear Medicine Lab Henry Medical Center recently received accreditation by Intersocietal Commission for the Accreditation of Nuclear Medicine Laboratories (ICANL) for its commitment to high quality patient care in nuclear medicine and nuclear cardiology.
Henry Medical Center Receives Top Marketing & Public Relations Awards Henry Medical Center is the recent recipient of numerous marketing & public relations awards. From the Georgia Hospital Association’s Society for Healthcare Marketing & Public Relations, Henry Medical Center received three gold Target awards for its Health for Life bi-monthly magazine, 2009 Real Men Wear Pink breast cancer awareness campaign and 2010 All for You print ad campaign.
Henry Medical Center is one of the first hospitals in Georgia to receive recognition by the ICANL in both nuclear medicine and nuclear cardiology.
Henry Medical Center Hosts Seminar on the Importance of Screening for Colorectal Cancer Henry Medical Center will host a seminar – Colorectal Cancer: What you need to know about screening – on Thursday, July 29 between 6:30 P.M. and 7:30 P.M. in the hospital’s Foundation Education Center. For more information please call the Henry Medical Center Community Education department at 678- 604-1040.
Henry Medical Center Opens Gift Shop for Babies and New Moms Lollipops offers unique gifts for babies and essential items for new mothers. Located on the 4th floor of Henry Medical Center’s North Tower, Lollipops is open 9 A.M. to 5 P.M. Monday through Friday
Henry Medical Center Opens Radiation Oncology Center Henry Medical Center in a joint venture with Radiation Oncology Services recently opened its new, freestanding outpatient center bringing radiation therapy to Henry County. A Grand Opening ceremony for the new Henry Radiation Oncology Center will be held Thursday, September 23, 2010.
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FOUNDATION NEWS HMCF Corporate Honor Roll Member of the Month Headquartered in Miami, Florida, VITAS operates 46 hospice programs in 15 states and the District of Columbia including Stockbridge, Georgia.
Employee Campaign The 2010 Employee Campaign concluded with another record-breaking year as Henry Medical Center employees pledge $70,000 to the Foundation. This was an incredible year for the Employee Campaign as more than one hundred new contributors joined the effort. This remarkable achievement was the result of both existing employees and new hires coming together in support of a common cause. 2010 contributions will be used to purchase the LifeNet Stemi, which is a device that allows EMTs in the field to communicate EKG results directly to the HMC Emergency Department. LifeNet Stemi is a pre-requisite for the hospital’s angioplasty program scheduled for begin later this year. A big thank you goes out to the employees of Henry Medical Center for their continued support and dedication to the Foundation.
VITAS provides registered nurses, licensed practical nurses, home health aides, physicians, social workers, chaplains and other care-giving professionals to care for terminally ill patients daily – primarily in the patient’s homes, but also in VITAS inpatient hospice units as well as in hospitals, nursing homes and assisted living communities/residential care facilities. For more information about VITAS visit www.vitas.com/Aboutus.aspx.
Pacemaker 5000 August 21st at Crystal Lake Golf & Country Club The 2010 Pacemaker is destined to be another record breaking year as we seek 1,000 participants. The annual run will be held at Crystal Lake Golf & Country Club on Saturday, August 21. Once again participants will finish at the Aquatics Pavilion where they can enjoy swimming, food, fun, and music.
HMCF BOARD NEWS HMCF Board Recognizes Claire Crumbley On May 20 the HMCF Board formally recognized Claire Crumbley for her years of dedicated service to the HMCF Board and her support of the Foundation and Henry Medical Center. Crumbley is an active member of Henry County who has been a significant advocate for our medical community.
Sam Lorenzo, M.D., Claire Crumbley, and Adam Stanfield, executive director of the Henry Medical Center Foundation
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NON-PROFIT ORG
U.S. POSTAGE PAID LEBANON JUNCTION, KY PERMIT #622
SupportGroups
For more information about support groups, please call 678-604-1040.
Al-Anon Meets in the Foundation Education Center. Every Wed, 8:00–10:00 pm and Sat, 7:00–8:00 pm.
Ala Teen Meets in the Foundation Education Center. Every Wed from 8:00–9:00 pm.
Alcoholics Anonymous Meets in the Foundation Education Center. Every Wed and Sat, 7:00–9:00 pm.
Cancer Education/Support Call 678-604-1040 for more information.
Co-Dependents Anonymous (CoDA) Call 678-604-1040 for more information.
Crohn’s & Colitis Meets in the Foundation Education Center. Third Tues at 7:00 pm.
Diabetes Support Group Meets in the Foundation Education Center. Pre-registration required.Third Tues at 6:00 pm. Call 678-6045106 for more information.
Fibromyalgia Support Group Meets in the Foundation Education Center. Last Thurs of every month from 7:00–8:30 pm.
Georgia Losing for Life Weight Loss Surgery Meets the second Sat of each month, 11 am - Noon in the Foundation Education Center.
Grief Recovery Call 678-604-1054 for registration, dates and times.
Lupus Support Meets second Sat each month, 11:00 am–1:00 pm.
Narcotics Anonymous Meets every Fri from 8:00–9:00 pm in the Foundation Education Center and every Sun from 5:30–6:30 pm in the Executive Dining Room.
Overeaters Anonymous Meets in the Foundation Education Center. Every Thurs, 7:00 - 8:30 pm.
Post-Partum Support Meets in the 4th floor classroom of the North Tower. Every Wed, at 8:30 am. Call 678-209-4739 for more information
Sisters By Choice For women diagnosed with breast cancer. Meets in the Foundation Education Center. First Tues at 7:30 pm.
Southern Crescent Parents of Multiples Meets in the Foundation Education Center. Fourth Thurs from 7:30–9:00 pm.
Southside Weight Loss Surgery Group Meets Fourth Tues, 6:30–7:30 pm.
Stroke Resources Call 678-604-1040 for more info.
Classes
For more information about classes, please call 678-604-1040.
Arthritis Foundation Self Help Program The six-week course is designed to offer support and education to those affected by arthritis.
CPR and First Aid Rescue techniques are taught by the American Heart Association guidelines. Call 678-604-1040 to register.
Diabetes Self-Management Two-day classes are held each month.
Evening Seminar Series Offers classes on lung and heart disease, cancer and healthy cooking.
Look Good Feel Better This program is designed to help women undergoing cancer treatment to regain self-confidence and control over their lives. Meets in the Foundation Education
Center monthly from 10:00 am–12:00 pm. Call 770-631-0625 for dates and to register.
On-Site Health Related classes Henry Medical Center offers customized on-site health related classes that can be conducted at your business, school, or organization.
Planning for your Final Healthcare Learn how you and your family can discuss and plan in advance for health care at the end of life. Call 678-604-1054.
Get Moving Again For hip and knee surgery patients. Meets the last Saturday of the month.
Health Fairs Free screenings are offered for blood pressure, cholesterol, blood glucose, bone density, prostate and many other services.