July 2020
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August 2020 read online at fireflyz.com.my
The
National
Issue
CELEBRATING MALAYSIA’S DIVERSE CULTURE
PERSPECTIVE LE CORDON BLEU SUNWAY / 12 HOURS LANGKAWI / TRACKER FOREST BATHING
Contents
PHOTO: SUNWAY PUTRA HOTEL KUALA LUMPUR
August 2020
4 Hello From Firefly CEO 6 MY List
5 things and facts about Malaysia
8 Travel Trends Packing light
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10 Firefly Checklist 18 Comfort Zone Where to stay
20 Bites
Where to eat
22 Quench
Where to drink
30 Perspective
Inside Look
Malaysian flavours of celebration
39
Humble Beginnings
ana tomy
Le Cordon Bleu Sunway’s Chef Stéphane Frelon
34 Tracker
Forest bathing
45 Tech’Up Must-have gadgets
46 Pack Up Sunglasses
48 Health & Beauty Cool picks
50 Firefly Safety Measures 52 Firefly News
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12 Hours
Langkawi, Malaysia
54 Network Map 56 Fleet & Service Info 58 #FlyFirefly
Our Instagram Stars!
Hello From Firefly CEO
Hello passengers and fellow travellers, How has it been these past few months? A lot has changed, and I’m sure that includes your travel plans, which have either been put on the back burner or are being re-considered. For myself, a frequent traveller, it feels like I’ve hit a reset button. My first post-MCO flight for work recently was quite an experience. I was excited and nervous. We flew to Kota Bharu to launch the ‘Jom Fly Bersama Firefly’ campaign in collaboration with Tourism Malaysia; ‘Visit Kelantan 2020’ was a special highlight of the event. We also managed to take a quick detour to Pasar Siti Khadijah — a highly recommended stop for artisanal handicrafts, textile, souvenirs, fresh produce, delicious local delicacies, and much more. All my concerns about flying in the new normal, from whether passengers would adhere to safety measures to taking my own first flight, dissipated after this round trip to Kota Bharu from Subang.
FIREFLY EDITORIAL COMMITTEE CEO, FlyFirefly Sdn Bhd Philip See Marketing & Communications Sheila Ibrahim Koo Kee Wai Khoo Sian Chun Syaiful Azuan Abdul Fatah PUBLISHED BY FlyFirefly Sdn Bhd (346606-K) CITTA Mall, 3rd Floor, No.1, Jalan PJU 1A/48, Pusat Perdagangan Dana 1 47301 Petaling Jaya, Selangor, Malaysia Tel: +603 7845 4543 Web: www.fireflyz.com.my Email: customer_care@fireflyz.com.my
EDITORIAL Editor Amy Van
Sub-Editor Anita Yee
Senior Writer Eris Choo
Senior Designer Mossy Chew
Graphic Designer Nurfarahin Kamarudin ADVERTISING & MEDIA SALES Media Sales Director Kaz Lim kaz.lim@spafax.com
The SOPs of flying have changed but they are easy to follow, largely due to the dedication and passionate efforts of our colleagues, from the flight operations and cabin crew to ground operations staff, who strive to ease Firefly’s passengers into the new norm of travelling. A heartfelt thank you to each and every one of you! Feeling inspired by my first post-MCO trip, I decided to organise my next trip — to Penang, with friends — and I’m also planning to fly to other domestic destinations, both for work and for leisure. As more people begin to fly, we in the travel industry need to lead the way. I would like to encourage business communities to reconnect with their stakeholders by meeting them in person. For everyone who’s eager to travel soon, we suggest drawing inspiration from the current Cuti Cuti Malaysia campaign — head to one of your dream destinations within the country. We would like to hear your travel stories too, so share them — videos and photos — by tagging @fireflyairlines on social media. If you need reassurance and tips on the new norm of flying and what to expect, just go to Firefly’s website at www.fireflyz.com.my. See you on board soon! •
Phil Chief Executive Officer, Firefly
Sales Manager Vannes Ching vannes.ching@spafax.com OPERATIONS Editorial Account Manager Phoebe Kan
Operations & Production Manager Sandy Fong
SPAFAX Chief Executive Officer Niall McBain Chief Operating Officer/Chief Financial Officer Simon Ogden
Managing Director, Asia Pacific Jean-Marc Thomas
General Manager Agnes Law agnes.law@spafax.com
Fireflyz is published monthly by Spafax Networks Sdn Bhd for FlyFirefly Sdn Bhd (346606-K). No part of this magazine may be reproduced without the written permission of Firefly. All rights reserved. Copyright @ 2019 by Firefly. Opinions expressed in Fireflyz are the writers’ and not necessarily endorsed by Firefly and/or Spafax Networks. They are not responsible or liable in any way for the contents in any of the advertisements, articles, photographs or illustrations contained in this publication. Editorial inquiries and inquiries concerning advertising and circulation should be addressed to Spafax Networks. Firefly and Spafax Networks accept no responsibility for unsolicited manuscripts, photography, illustrations and other editorial materials. The Editorial Team reserves the right to edit and/or re-write all materials according to the needs of the publication upon usage. Unsolicited materials will not be returned unless they are accompanied by sufficient return postage.
MY List
August 2020
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Photos Tourism Malaysia / Unsplash / Pexel / 123rf
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Things & Facts About The National Edition
PHOTO: TU7UH @ WIKIMEDIA COMMONS
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Marvellous Malaysia
National Animal
A symbol of bravery and strength, the Malayan tiger is the national animal of Malaysia. It appears on the heraldry of many Malaysian institutions, from the Royal Malaysian Police to the national coat of arms. The animal itself can only be found on the Malay Peninsula and southern Thailand, and is critically endangered due to poaching and habitat encroachment; there are less than 350 left in the wild.* *Source: World Wildlife Fund & The IUCN Red List of Endangered Species
2
National Flag
Jalur Gemilang (‘stripes of glory’ in the Malay language) is the official name of the Malaysian flag. It was designed by a 29-year-old architect, and raised for the first time on 16 September 1963. The flag features 14 alternating red and white stripes — to represent the 13 member states and the federal territories of Malaysia — as well as a blue canton with a 14-pointed star and a crescent moon, to represent Islam as the country’s official religion.
MY List
August 2020
7
National Unity a.k.a. Semangat Kebangsaan 3
Malaysia is a multi-ethnic and culturally diverse country, home to people of many different races and faiths. The spirit of national unity or semangat kebangsaan is strengthened throughout 63 years of independence and history. The ‘open house’ concept — practised during festivals like Hari Raya, Chinese New Year, Deepavali and Christmas — is one that exemplifies the country’s multicultural society.
4
National Craze
Thorny in appearance and pungent smelling, the durian is affectionately dubbed the King of Fruits — and Malaysians just can’t get enough of it. Durian fans can satisfy their craving at durian buffets, which are found in many places in Malaysia. There are many different types of durian, each boasting a distinct flavour and texture. The prized Mao Shan Wang, for example, is sticky, creamy and sweet, while the most prized of all, the Black Thorn, has red-orange hued, sweet flesh with a bitter aftertaste.
5
National Flower
Hibiscus rosa-sinensis, rosa-sinensis, known colloquially as bunga raya (literally, flower of celebration), is the national flower of Malaysia. Characterised by large, trumpetlike flowers and a long stem, its five petals symbolise the country’s Rukun Negara (National Principles), while its red colour represents courage and resilience. The flower also comes in shades of pink, white, orange and yellow. The hibiscus is an important national symbol, and appears on notes and coins of the Malaysian ringgit, as well as on the Malaysian coat of arms.
T r a ve l T r e n d s
August 2020
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Text Anita Yee
Lightweight
Packing WHAT YOU REALLY NEED FOR A PRACTICAL, MORE RESPONSIBLE WAY OF TRAVELLING AND FLYING IN THE NEW NORM
I
t’s forever etched into our memories now: Wash your hands, don’t touch your face, keep a safe distance from others. So for your own peace of mind, as you prepare to take your next flight, make sure you pack these along with other necessities (e.g. sunglasses, a shawl or cardigan) in your carry-on bag. Remember to check with the airline for any revised carry-on baggage rules before leaving home!
MUST HAVE
Face masks It’s mandatory to wear one anyway, when you’re out and about as well as throughout your flight. Pack a few extras — in a resealable plastic bag or container — for emergencies. According to recent research, the use of face masks appears to be effective in reducing transmission rates when combined with proper hand-washing and safe physical distancing. Proper disposal: Wash your hands thoroughly, then remove your surgical/paper face mask by the ear loops, without touching the front of it where the bacteria load is highest. Dispose of it in a rubbish bin. Wash your hands again. If no water source is nearby, an alcoholbased hand sanitiser is a good option. If using a reusable or cloth mask, keep it in a resealable plastic bag and wash it at the end of the day, with warm water and a bit of mild laundry detergent. Air dry. Hand sanitisers These are essential to maintain hygiene while travelling; think of all the surfaces you come into contact with during a flight. After wiping down the surfaces within your seat area, sanitise your hands if you can’t wash them. Make sure your sanitiser has an alcohol concentration of between 60 percent and 95 percent. To keep your hands as clean as possible, combine hand sanitiser use with frequent hand-washing. Proper disposal: Reuse travel-size bottles whenever possible. Read the label on the bottle before disposal.
T r a ve l T r e n d s
August 2020
9
Disinfecting wipes Good for wiping down all hard surfaces around your seat area — the seat belt buckle and strap, arm rest, tray table, touchscreen TV and its remote control, and even the air nozzles above — before you settle into your seat. Proper disposal: These are not recyclable or flushable. Discard as you would face masks. Disposable gloves Since it won’t always be possible to avoid touching surfaces, disposable gloves will come in handy, especially if you’re travelling with young children or the elderly who are at higher risk of infection. But do note that wearing the same gloves from one place to another will just spread the germs. Change them regularly if you choose to wear them.
GOOD TO HAVE
Drawstring or flight bags Studies have shown that seat pockets are among the grubbiest areas in a plane, so a lightweight drawstring bag or flight bag (this could double up as your carry-on) to store your necessities is ideal. Just hang it from the tray table latch. Reusable seat and tray table cover There are a few online stores selling reusable and disposable seat covers, some with face masks, hand sanitiser and wipes bundled together. These can be used beyond travelling too, e.g. when using other public seats.
Proper disposal: Discard as you would face masks. Resealable and reusable plastic storage bags There are good for organising your stuff, providing waterproof (and dirt-proof) storage, coming in handy as emergency “trash bags”, and even serving as temporary carriers for face masks (e.g. when they are removed at meal times). Proper disposal: Discard as you would face masks. Thermometer A thermometer to track your temperature in case you feel unwell. First aid kit Pack your own first-aid kit with necessary medicines and the basics (painkillers, plasters, antiseptic swabs and cream, gauze, crepe bandage, surgical tape, antihistamine tablets and cream, anti-diarrhoea pills, etc.).
Scan the QR code or refer to next page for My Flying Checklist.
36,6
ºC
Firefly Checklist
August 2020
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My Flying Checklist Before booking my flight I’m fit to travel. MyKad or MyPR or valid passport and other documents are in order. I’ve checked the travel updates, departure and arrival requirements based on my destination.
Before heading to the airport If I have any symptoms, I’ll go to the doctor immediately. I’ve packed sufficient face mask, sanitiser, antibacterial wipes and my hygiene essentials. The Hygiene Kit is also available (just refer to the cabin crew on board). I’ll bring my own pen to minimise contamination. I’ll opt for web check-in and arrive at the airport at least 1 hour prior to departure. Manual check-in is also available.
I will also... Practise physical distancing. Frequently wash my hands properly with soap and water. Sanitise my hands before putting on my face mask. If I’m wearing a disposable face mask, I’ll change to a new one every 4 hours. If i’m wearing a reusable mask, I’ll change the filters as advised. Follow the etiquette when coughing and sneezing (cover my nose and mouth, cough/sneeze into my elbow and immediately wash/ sanitise my hands afterwards). Avoid touching my eyes, nose and mouth. Minimise contact with high-touch surfaces and items. Before entering any premise/outlet, scan the QR code or opt for digital check in.
Fly safely and confidently with Firefly.
Download this checklist from Firefly’s website.
12 H o u r s
August 2020
Text Hoe I Yune Photos Tourism Malaysia Illustration Yion Lim
Island
Escape SLOW-PACED LANGKAWI IS HOME TO PADDY FIELDS, LUSH RAINFORESTS AND EMERALD WATERS.
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12 H o u r s
August 2020
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Gunung Raya
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here are no public buses (tour coaches don’t count) on Langkawi, and taxis — while there are many plying the streets — are expensive, so the best way to get around, if you drive, is to rent a car.
8.00am
Kick off the morning with breakfast at Nasi Dagang Pak Malau. Tuck into its fragrant and flavourful signature dish of rice steamed in coconut milk, served with fish curry and pickled cucumber and carrots. This is a popular dish (nasi dagang literally means “trader’s rice”) in the eastern coastal states of Peninsular Malaysia such as Kelantan and Terengganu. Order chicken, tuna, beef or lamb gulai, a spicy curry-like gravy, on the side. This homely countryside restaurant is the perfect spot to soak up the expansive view of paddy fields and ease into the laid-back vibe that ripples across the island.
Nasi Dagang
On a clear day, you’ll be able to see Gunung Raya, the tallest peak on the island, at over 800 metres in height, on the horizon. It’s worth planning a trip there if you have time — either by car (less than an hour’s drive) or on foot (three to four hours through dense forest). When you reach the top, you’ll have a bird’s-eye view of the Andaman Sea as well as a glimpse of Thailand. Keep your peepers peeled for flying foxes, hornbills, leaf and macaque monkeys.
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August 2020
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10.00am
This requires planning: Join a twoand-a-half-hour Langkawi UNESCO Geopark Mangrove Cruise along three rivers: Tanjung Rhu, Kisap and Kilim. (Langkawi was awarded UNESCO Global Geopark status in 2007, the first Global Geopark in Southeast Asia.) Depart from Tanjung Rhu Jetty and reconnect with nature as you journey through the maze-like mangrove forests, while the guides share about the island’s geological formations, floral and fauna. Explore secluded coves and stunning limestone cliffs, and if weather conditions and the tides allow it, you might even get to visit a bat or crocodile cave. Tanjung Rhu
If you’re lucky, you’ll get to witness diverse wildlife in action — mudskippers, kingfishers and otters — in the water and on shore. There’s action in the sky too, as you might just catch sight of Brahminy kites (Langkawi is supposedly named after this bird) flying overhead.
1.00pm
If lunch isn’t included in your tour, grab a bite at Tanjung Rhu Floating Restaurant and Fish Farm, a short drive from Tanjung Rhu Jetty. Savour fresh seafood such as flower crabs steamed with eggs, fried red snapper served with sweet and sour sauce, and barbecued mantis prawns. Take a peek into the fish farm, which houses baby leopard sharks and stingrays, separated according to their species.
Sungai Kilim
12 H o u r s
August 2020
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Pantai Cenang
2.00pm
After lunch, head to Underwater World Langkawi for some fun at one of the region’s biggest marine and freshwater aquariums — it houses more than 500 different species of sea creatures. Watch turtles, stingrays and sharks swim overhead, stroll pass African and Rockhopper penguin enclosures, and more, as you walk through the underwater tunnel. Along the way, and if time permits, check out Pantai Pasir Hitam — its biggest draw is its black sand beach (hence its name in the Malay language). While folklore believers will have you know that the powdery Underwater World Langkawi
fine sand is a mysterious shade of black because of a fight that took place years ago between a Roman prince and a giant eagle, the geological phenomenon is the result of mineral oxides called tourmaline and ilmenite, which have been washed down from Gunung Raya. If you still have a bit of time on your hands, stop by Pantai Cenang, which is a five-minute drive away. This beach town bustles with water sport activities on the shorefront and a stretch of restaurants, cafes and souvenir shops on land. Or come back for dinner, if nothing’s been planned.
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August 2020
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4.00pm
Telaga Tujuh Waterfalls
If you prefer to immerse in nature, west of the island lies the Telaga Tujuh Waterfalls, and it’s an easy 45-minute hike to reach them. These waterfalls get their name, which translates into Seven Wells Waterfalls, that cascade down from Gunung Mat Cinchang, the second tallest mountain on the island. Sit back, relax and unwind on the rocks or take a cooling dip in the pools to beat the heat and humidity. For the more adventurous, head to Langkawi Sky Bridge. At 700 metres above sea level, this 125-metrelong footbridge overlooks Gunung Mat Cinchang and Telaga Tujuh Waterfalls. Take the cable car (Langkawi SkyCab) and then an inclined lift to reach the bridge. Certainly not for the faint of heart but it does boast spectacular unobstructed vistas. And after, indulge in retail therapy — handicrafts, knick knacks and other souvenirs — at the open-air lifestyle mall Oriental Village, which is the base station of the Langkawi SkyCab.
Langkawi Sky Bridge
6.30pm
Wind down and chill out after a day of activities at either one of these dinner Temple Tree Resort venues. Off the beaten track, and set among the wetlands and paddy fields is The Straits Club in Temple Tree Resort. The food is Malaysian with a Western twist, and you can satisfy your appetite with hearty signatures such as the rendang burger and curry tiffin set. Right next door is Nam Restaurant in Bon Ton Resort Langkawi. East meets West at this restaurant, and the chefs aren’t shy about their fondness for Asian spices. •
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Beachside Resorts
Going Green
The Andaman
This luxury resort runs a coral conservation project to protect and nurture the coral reef along Datai Bay. When the tide is low, guests can help with the removal of dead corals from the reef or sign up for educational sessions about the
ecosystem. Damaged corals are also rescued and rehabilitated in a coral nursery, and guests can join a private guided snorkel experience to get up close with these underwater treasures. marriott.com/hotels/travel/lgklcthe-andaman-a-luxury-collectionresort-langkawi
Four Seasons Resort Langkawi Explore the natural wonders of Langkawi, with the resort’s guides from its on-site Geopark Discovery Centre. Take a boat ride with them and explore the resort’s surroundings — from its rock-climbing outcrop to the animal-filled mangroves nearby. The Fish House at the
The Datai Langkawi
Reopening its doors last year, the resort unveiled a redesign alongside a commitment towards more sustainable efforts to consume less energy, water and single-use plastic. To protect the coral reef hugging its coastline, the Fish for the Future initiative was introduced to create artificial reefs, assist with coral rehabilitation and engage with the local community and fishermen. thedatai.com
resort also strives to sustain the island’s indigenous fishing tradition. Guests can learn to catch fish and squid in the Andaman Sea from maestro Pak Din using locally sourced equipment. fourseasons.com/ langkawi
C o m f o r t Z o n e : W h e r e To S t a y
August 2020
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KUALA LUMPUR, MALAYSIA
Luxury and Class, Personified
For a relaxing city getaway, check in to Hilton Kuala Lumpur, which delivers five-star luxury in an unbeatable location. Its 510 guest rooms feature floor-to-ceiling windows offering spectacular views of the Kuala Lumpur Lake Gardens and city skyline, while large flat-screen TVs and state-of-the-art amenities ensure a comfortable stay. Be spoilt for choice with the hotel’s many F&B outlets, from their award-winning Chinese and Japanese restaurants, to all-day dining and great cafe, bar and lounge options. As part of Hilton’s Dream Away package, book directly through the hotel’s website before 31 August 2020 to enjoy 30 percent off the Best Available Rate (valid for stays till 31 December 2020), as well as other perks. In addition, Hilton CleanStay, which was created in collaboration with Lysol and Dettol maker RB and Mayo Clinic, will be implemented by all Hilton hotels to help guests enjoy an even safer stay. hilton.com/en/locations/malaysia
C o m f o r t Z o n e : W h e r e To S t a y
August 2020
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KUALA LUMPUR, MALAYSIA
For Bold Creatives
Creative nomads will feel right at home at KLoé, an 85-room boutique hotel in Kuala Lumpur’s Bukit Bintang district, which opened in March. The highlight of the hotel is its five unique Lofts, each outfitted to celebrate a particular creative pursuit: art, music, food, plants and books. For example, in Room to Listen, guests get to enjoy a well-curated vinyl collection on an audiophile-approved sound system, while those who stay in Room to Grow get to immerse in its verdant conservatory-like surroundings. KLoé also houses B.est Mind & Body, which offers a holistic approach to fitness and mindfulness through a range of yoga, meditation and fitness sessions. The hotel has also adopted stringent health and safety measures, which include responsible dine-in and takeaway at its F&B outlets, regular disinfection of high contact surfaces as well as social distancing measures. kloehotel.com
B i t e s : W h e r e To E a t
August 2020
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High Time For Tea
Skip the scones, cast out the cucumber sandwiches. Kuala Lumpur’s most distinctive high tea of 2020 brings an exuberant medley of Malaysian sweets and savouries to the table, served in a setting that’s as sumptuous as this triple-tiered feast. De.Wan 1958 by Chef Wan promises a lavish late-afternoon spread, all curated with care by Chef Wan, the country's most renowned culinary ambassador, and his besttrusted lieutenants. Savour Laksa Johor and Pulut Kuning Rendang Selangor as well as nostalgic treats like Mee Rebus Udang, Karipap Kentang, among others. dewan.space
B i t e s : W h e r e To E a t
August 2020
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A.zeta Kitchen
“Simple down-to-earth ingredients prepared with integrity and care” is Chef Andrea Zanella’s passionate stance as he marries products imported from Italy with fresh ingredients sourced directly from local producers. A.zeta Kitchen ticks all the right boxes: cosy ambience, delicious fare and accessible prices. A veteran of Kuala Lumpur’s Italian fine dining scene, Chef Andrea offers a simple curated menu of starters, fresh pasta (made daily) and six main courses to choose from. Come in for some cheese and a glass of red, and take your time to decide the rest of your meal. azetakitchen.com
PHOTO: EAT DRINK KL
Q u e n c h : W h e r e To D r i n k
August 2020
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Beer Bounty
Hidden like a secret Zen garden, Farmer's Bar in Subang Parade mall is one of Klang Valley's most beautiful craft beer bars. Enjoy an evening perched on the bar's repurposed wood swing or on one of its striking pieces of furniture, designed by respected Malaysian artist-designer Khoo Boon Want. Customers get to explore the vast, vibrant world of craft beer on tap, produced by independent microbreweries, as well as hundreds of bottled beers from around the world. Pair them with the kitchen’s Japaneseinspired kushiyaki skewers. facebook.com/farmersbar. com.my
Q u e n c h : W h e r e To D r i n k
August 2020
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Three’ s Company
There are certainly more than three beverages to try at Three Guys, a new beverage parlour in Petaling Jaya, but customers can start with this trio: two boba concoctions (prepared with Australian milk), which are the signature Three Guys Boba (made with green tea, roasted Japanese brown rice, and sea salt) and Deconstructed Cendol Boba (a twist on a local favourite cold dessert), and Charcoal Latte. It’s clear that the founders Edmund, Hansen and Lawrence have poured plenty of playful imagination into these quenchers. facebook.com/threeguysKL
PHOTO: THREE GUYS
Inside Look
August 2020
24
Text Eris Choo
Culinary Diversity STRENGTHENING THE BONDS OF A NATION – THROUGH FOOD
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f there’s one thing that unites Malaysians, it’s our love for food — so much so that we often greet each other with ‘Sudah makan’? (‘Have you eaten?’). In a country made up of different races and religions, food provides a common denominator that brings us all together. Malaysia’s National Day falls on August 31, so let’s celebrate our shared culture and heritage with a look at some of the celebration foods enjoyed by our people.
Inside Look
August 2020
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Rendang
Synonymous with the Malay community, rendang is a spicy meat dish that is served at weddings, thanksgiving feasts and religious events such as Hari Raya Aidilfitri and Hari Raya Aidiladha. Cooking rendang is a labour of love, as the ingredients and spices, such as chillies, garlic, ginger, turmeric, onion, galangal, kaffir lime leaves and star anise, have to be carefully blended, then simmered over a low fire, while being stirred continuously in order to bring out maximum flavour. While chicken and beef are the more popular choices of meats for this dish, offal such as
liver and lungs are also used in its preparation. There are many regional variants, each equally delicious — for example, rendang tok from the state of Perak is darker and drier than other types of rendang and uses a liberal amount of kerisik (pounded, toasted coconut), while in Negeri Sembilan, where there is a strong Minangkabau diaspora, the rendang has a distinctively Padang influence, with ingredients that include turmeric, chilli and santan (coconut milk).
Inside Look
August 2020
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Ketupat
Synonymous with Hari Raya Aidilfitri, ketupat is a rice-based Malay dish. There are generally two types of ketupat: ketupat nasi, which is made with plain rice and housed in the iconic diamond-shaped containers woven out of palm leaves; and ketupat daun palas, which are triangular in shape and made with glutinous rice. Different ingredients may sometimes be added to give the rice more flavour; for example, coconut milk may be added to make ketupat lemak. These rice “dumplings” are then boiled. Since Malay cuisine typically features spicy dishes such as curries and rendang, ketupat is perfect for mopping up gravies and sauces.
Manok Pansoh
Come Hari Gawai (Harvest Festival), the Ibans of Sarawak prepare manok pansoh, which is chicken cooked in a bamboo stalk with various seasonings such as garlic, red onion, galangal, ginger and chillies. The meat is usually wrapped in tapioca leaves from the cassava plant; they are eaten together when the dish is cooked. Manok pansoh is also popular among the ethnic Bidayuhs. It is often served with tuak (fermented rice wine). If you are visiting an Iban longhouse during a celebration, be ready – if someone offers you tuak (it’s rather potent), you have to drink it!
Inside Look
August 2020
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Murukku
Deepavali, or the Festival of Lights, is one of the most important events for the Hindu community in Malaysia, many of whom are of Indian descent. No celebration would be complete without murukku — a light, savoury fried snack made from rice or lentil (urad dal) flour. While there are many variations, these are typically shaped by hand or extruded from a mould to form spiral shapes that are then deep-fried in vegetable oil. Other common celebration snacks include sweet bites such as ladoo, ghee balls and jalebi.
Yee Sang (or Yusheng)
Unlike dumplings or mooncakes, yee sang is a relatively ‘new’ celebration dish, believed to have been invented in either Malaysia or Singapore sometime between the 1940s and 1960s. Today, it is an indispensable part of Lunar New Year celebrations in Malaysia. The name translates to ‘raw fish’, but is also a homonym for abundance. Yee sang’s appeal lies in its colourful presentation, which features an array of beautifully arranged ingredients such as raw fish, daikon, carrots, coriander, jellyfish, toasted sesame seeds and chopped peanuts. Plum sauce, oil and lime juice bind the various flavours and textures together. Half the fun is in the lo hei (“toss for prosperity” in the Cantonese dialect), where family members gather to toss the yee sang with chopsticks. The belief is that the higher you toss the ingredients, the more good luck you will have in the new year!
Inside Look
August 2020
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Hinava
The KadazanDusun of Sabah also celebrate a version of the Harvest Festival, which they call Kaamatan. A dish that takes centre stage during the festival is hinava hinava,, a traditional raw fish salad that is pickled in lime and mixed with shredded bambangan (a seasonal wild mango found only in Borneo) or bambangan seeds, red chillies, onions, ginger and salt. While mackerel is the most common main ingredient, hinava can also be made with squid or shrimp. The dish is also served at important occasions such as weddings and engagements.
Devil’s Curry
Curry debal (literally ‘leftover’ curry) is a speciality of the Kristang community of Melaka. A mainstay at Christmas feasts as well as religious and cultural celebrations, it’s also called devil’s curry, due to its vivid red hue and fiery taste. The dish is a reflection of the community’s Portuguese roots, and blends Western-style cooking with local ingredients. It’s usually very spicy, flavoured with candlenuts, vinegar and spices such as galangal, garlic, lemongrass, ginger and turmeric, and left overnight to allow all the flavours to permeate the dish before it’s eaten.
Inside Look
August 2020
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Kuih Muih
You can’t have a celebration without kuih muih — bite-sized snacks and desserts that cover everything from cookies and cakes to pastries and dumplings. While typically sweet, kuih muih can also be savoury. Many types of steamed kuih are perfumed with pandan leaves. Some are wrapped with banana leaves to impart a sweet fragrance. They also come in a multitude of colours, shapes and sizes — a true reflection of Malaysia’s cultural diversity. Some of the common ones include kuih koci, a triangular-shaped glutinous rice dumpling with a palm sugarfilled centre, and kuih talam, a twolayer white (coconut milk and rice flour) and green (pandan-flavoured green pea flour) cake. The Chinese and Peranakan communities have their own kuih, such as ang ku kuih (‘red tortoise cake’ – mungbean paste wrapped in soft, chewy glutinous rice dough). This treat is usually enjoyed during a baby’s first month celebration.•
PHOTO: BIJAN RESTAURANT
P e r s p e c t i ve
August 2020
Text Eris Choo Photos courtesy of Sunway Le Cordon Bleu Institute of Culinary Arts
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Par Excellence MEET THE FRENCH CHEF HELMING ONE OF MALAYSIA’S PREMIERE COOKING SCHOOLS
S
téphane Frelon is a man who wears many hats.
As executive chef, academic manager and cuisine chef instructor at the Sunway Le Cordon Bleu Institute of Culinary Arts, he is in charge of developing the curriculum, and putting together seminars, classes, workshops and special events. He also manages the school’s academic operations, gives demonstrations and teaches classes on a daily basis.
Stephane Frelon’s culinary and teaching career has taken him from France and Canada to Southeast Asia
But how did a Frenchman from Tours — a place known for its excellent wine and regional French cuisine — end up in Southeast Asia, leading one of Malaysia’s top culinary schools?
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“I’ve always had a passion for cooking,” the 44-year-old explains. “I used to help my mother out in the kitchen when I was young. I became a cook’s apprentice at the age of 14, and I was a chef partner of a restaurant in the UK by the time I was 21.” In his late 20s, Stéphane returned to his hometown to open a restaurant and delicatessen, which he ran for seven years. But although cooking brought him much joy, there was something else he wanted to do — teaching.
It’s not just a culinary arts school, but a unique life experience that continues well beyond the classroom. Students that graduate become alumni of the biggest culinary arts school network in the world.
“I have a paternal spirit, so I enjoy teaching. I’ve always liked welcoming new staff and giving them tours of the kitchen. Even at my own restaurant I had apprentices, so that gave me some teaching experience,” he says.
In 2013, Stéphane took up his first chef instructor position at LaSalle College Montreal, as well as at a few other cooking academies. He also went back to school to complete his bachelor’s degree. “I started working at a young age. It was a leap of faith to return to university at 33 — but it opened up opportunities for me to pursue teaching,” he says.
At Sunway Le Cordon Bleu Malaysia, individual feedback is given on a student’s performance after each practical class
Stéphane later joined the prestigious Le Cordon Bleu Canada Ottawa Culinary Arts Institute, and thoroughly enjoyed the experience. When an opportunity presented itself for him to take up a post in Asia, he took the plunge, joining Sunway Le Cordon Bleu in September 2019.
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Not every chef can become a Le Cordon Bleu chef instructor. While they come with the best fine dining references from around the world, they still have to undergo and pass a six-hour technical test before they are offered a position in any Le Cordon Bleu school. “It’s not just a culinary arts school, but a unique life experience that continues well beyond the classroom. Students that graduate become alumni of the biggest culinary arts school network in the world,” Stéphane explains.
In Malaysia, the school offers several courses, including the Diplôme de Cuisine, the Diplôme de Patisserie and the Diplôme de Boulangerie, each spanning nine months. Over 200 recipes are taught for each programme. Kitchens are fully equipped and outfitted to professional standards for learning, and each student has an individual cooking station. In keeping with Le Cordon Bleu standards, practical classes do not exceed 16 students. The classes follow a unique concept: a three-hour demonstration is followed by a three-hour practical class, in which students emulate the recipes shown in the demo. After each practical session, individual feedback is given on each student’s performance. As part of their course, students are also regularly exposed to practical scenarios. For Diplôme de Cuisine students, this includes lunch and dinner service, mystery box challenges and an international buffet; Diplôme de Patisserie students are required to create chocolate and sugar show pieces, wedding cakes, macaroon towers and chocolate bonbon boxes, and present sweets for a tea party.
(above & below) A student’s creation; Stéphane’s advice to his class: “Don’t be shy to dream big.”
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Teaching has given Stéphane a sense of fulfilment. “My greatest satisfaction is seeing my students at the graduation ceremony, together with their families. It feels as if you have given them a key to a door through which they can discover new experiences, and you are now sending them out into the world,” he says. While Stéphane has only been in Southeast Asia for less than a year, he is excited to continue discovering what the region has to offer. “The population is diverse and so is the culture. As a chef, I can really feel the warmth of the Malaysian people through this fusion of Malay, Chinese, Indian and international flavours,” he enthuses, adding that he especially enjoys laksa and satay celup. The Frenchman has even found a new ingredient he loves — durian, to the surprise of many. “I’ve tried making a fusion dish by including it in a French potato recipe,” he says. Stéphane thinks that humility is the most important quality for someone to have, to excel in the culinary arts. “You can get a job with your skills, but you will lose it if you have a bad attitude,” he says, adding that as in any other field, perseverance is key. He has a few words of advice for students who wish to pursue the culinary arts. “Don’t be shy to dream big,” he says. “Those who want to succeed will find a way, and those who don’t will find an excuse.” •
Sunway Le Cordon Bleu offers several courses, each spanning nine months with over 200 recipes taught in each programme
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Text Eris Choo
5
Places in
Malaysia To Reconnect With Nature
SOMETIMES, ALL YOU NEED TO REJUVENATE THE MIND, BODY AND SPIRIT IS A WALK IN THE WOODS.
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other Nature offers many benefits to the human body, from reducing stress and anxiety to boosting the immune system. Here are five places in our own backyard to explore and reap the benefits of ‘forest bathing’, or immersing oneself in nature. Just take it slow!
PHOTO: TOURISM MALAYSIA
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Mulu National Park, Sarawak
The beautiful Mulu National Park in Sarawak is a must-visit for nature lovers. It is incredibly diverse, both biologically and geologically, with many rare and endemic species calling the park’s rainforest, limestone caves and karst mountains home. Caves are Mulu’s main attraction, and there are many within the park, from the magnificent Sarawak Chamber to the mysterious Deer Cave, where come evening, the sight of over three million bats flying out from the caves is a jaw-dropping sight. The park also offers tours to riverside villages like Batu Bungan, where visitors can experience the local Penan tribes’ way of life. Advanced hikers can trek to view the Pinnacles — these are 45-metre-high, razor-sharp limestone peaks that tower above the surrounding vegetation.
PHOTOS: TOURISM MALAYSIA
Taman Negeri, Perlis
Perlis, the smallest state in Malaysia, is big on nature experiences. Located along the state’s western border and straddling the 500-million-yearold Nakawan limestone range, is Taman Negeri Perlis (Perlis State Park), which covers an area of around 5,000 hectares and has two forest reserves, Mata Ayer and Wang Mu. Birdwatching, hiking and camping are the main activities sought here. The park also boasts stunning limestone caves, including Gua Kelam (Cave of Darkness), one of the longest caves in Peninsular Malaysia. Formerly a tin mining site, 3.6-kilometre cave is now a popular tourist attraction, with
an elevated walkway and neon lights that illuminate the cave’s wondrous natural formations. Parts of the walkway are built over an underground river, which flows through the cave, creating an enchanting setup. It’s no wonder local legends dub the cave a place for orang bunian (mystical beings)!
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Royal Belum National Park, Perak If you’re looking to catch a glimpse of the rafflesia, the largest (and possibly smelliest) flower in the world, the Royal Belum National Park is your best bet. The park is located within the BelumTemenggor forest reserve, which is believed to be over 130 million years old — making it older than both the Amazon and the Congo. The forest plays host to hornbills, various species of mammals including endangered ones such as the Asian elephant, Malayan tiger and Malayan tapir, as well as a variety of frogs, snakes, insects and more. Visitors enter the park by way of Pulau Banding jetty, where they can get a permit to explore and a guide to lead the way. Trek to waterfalls, check out natural salt licks where animals get their nutrients, and visit an indigenous Orang Asli (native people) village. Chill out further — the man-made Temenggor Lake, in the heart of the reserve, offers fishing and boating activities too.
PHOTOS: TOURISM MALAYSIA
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Kinabalu National Park, Sabah
Kinabalu National Park is Malaysia’s first UNESCO World Heritage Site, and one of the most important biological sites in the world. Located in Kota Kinabalu, the park covers an area of 754 square kilometres and has four climatic zones, which play host to over 5,000 species of flora and fauna. The rainforest is also home to some of Borneo’s rarest birds and wildlife. Depending on your preference, there are many nature trails to explore, which can
PHOTOS: TOURISM MALAYSIA & SABAH TOURISM
take from 20 minutes to three hours to complete. Just remember, take it slow and enjoy the forest and what it has to offer. For avid trekkers, the majestic Mount Kinabalu — the highest peak in Malaysia — is right here waiting to be explored. Plan ahead if you decide to do a climb, as accredited guides are required for any mountain climbing activity.
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Taman Negara, Pahang
Another ancient rainforest where you can soak in nature is at Taman Negara. This rainforest reserve covers over 4,000 square kilometres across three states in Peninsular Malaysia, and parts of the park are open for ecotourism activities such as jungle trekking, camping and nature walks. To reach Kuala Tahan, the park’s main point of entry, visitors can choose a relaxing two-and-a-half-hour boat ride down the Tembeling River, whose banks are lined with lush vegetation. The embarkation point can be reached via bus or private van from Jerantut, two and a half hours away from Kuala Lumpur. A permit to enter the park (purchased at this entry point) is required from the local Department of Wildlife and National Parks.
Humble Beginnings
August 2020
Text Ian Loh Photos courtesy of ana tomy
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Paperboys Paper boys ANA TOMY’S CUSTOMISED PLANNERS AND NOTEBOOKS ARE BRINGING BACK THE JOY OF WRITING.
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n today’s digital age, ‘written’ communication is mostly done by typing on keyboards and smartphones. We rarely scribble a signature, list down our to-dos or jot down phone numbers anymore. Do you even remember the last time you wrote down more than two sentences by hand? Not so long ago, journaling and diary-keeping were a commonplace, and people exchanged handwritten letters with friends, loved ones and business associates. These days, there’s an app for just about everything, while handwriting is slowly becoming a dying art. So, where do paper planners and notebooks fit in in this digital age?
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“I think it has to co-exist. Digital can never replace pen and paper, and vice-versa. For instance, we have integrated the digital medium to promote this traditional craft where you can customise a notebook on our website. Some people might find it an irony that we’re promoting a paper product online, but we’re not saying one is better than [the other]; rather, we’re showing how they can complement each other to bring out the best of both worlds,” says Zeejay Wong, ana tomy’s creative director and co-founder. Along with Cliff Leong and Fidella Ch’ng, the three came together in 2013 to set up The Alphabet Press (TAP) — a bespoke letterpress brand for business cards, wedding stationery and event invitations using traditional letterpress printing techniques. Their in-house studio also creates off-the-shelf products like calendars, cards and notebooks using a vintage German press from the 1960s.
The Notebook That Paved The Way
In 2016, their business extended organically with ana tomy. But what started out as a pet project turned into a serious business when Jon Lee, a leather goods craftsman, came on board in 2019. Together, the four of them designed the Nº1 Classic Series notebook, which is now ana tomy’s most sought-after product. As the cheeky moniker suggests, ana tomy’s idea is to break down the components of a notebook, then invite customers to participate in the process of designing and creating a notebook, by allowing them to customise products to their specific preferences.
(top to bottom) “You [pick] all the components and we assemble everything for you.It’s like the concept of economy rice or nasi kandar, but with notebooks instead,” says Zeejay Wong; Fidella Ch’ng, and Cliff Leong
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Digital can never replace pen and paper, and vice-versa. “What we are trying to do here is called mass customisation or a curated customisation. We don’t do full customisation, which means you can’t print your own graphics,” Wong explains. “Last year, we decided to strike out on our own and see what we could do with the brand. So, we opened our first physical store. Prior to that we had only done pop-ups at places like Kinokuniya and Isetan,” says Lee, who also oversees the brand’s business development.
The Mix And Match Process
You won’t find any ready-made notebooks in their retail outpost at The Zhongshan Building in Kampung Attap. Instead there are shelves of different types and colours of paper that you
can mix and match to create your own notebook, planner or sketchbook. The process is relatively straightforward: you’re a given a tray and a step-by-step guide to help you pick out your preferred cloth cover, elastic band, ribbon, binding wires, and insert papers. You’re also given the option of adding a monogram. Once you’re done, the staff will assemble the materials; you’ll be holding your very own self-designed notebook in less than 15 minutes. Alternatively, you can customise a notebook on the brand’s website; the platform allows you to visualise your product as you’re going through the process of picking your materials.
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The Nº1 Classic Series, which comes in an A5 size, was the culmination of countless changes and improvements made over about 50 prototypes. Inside the notebook, you’ll find clever design elements like an adjustable pen loop, interchangeable ribbon markers, adhesive labels and a world map.
“We see ourselves as a blank canvas at this point in time. All our own in-house collections are available in plain colours. Our identity is in the format — in the way we present things and in the physical design of the item, rather than in graphical design,” says Wong, in an effort to clarify the brand’s design ethos.
The company has collaborated with illustrators and designers from all over the world such as Don Fisher, Janice Sung, Shuh Lee and Mélanie Johnsson. And ana tomy usually leaves the grpahic designs of the covers in the hands of these, and other, artists. “We want to empower creative people and try to create a revenue structure for them,” says Lee.
(top & bottom) “We believe that if we design a very nice product and provide enough education, people will pick it up and find the joy of journaling,” says Jon Lee, one of ana tomy’s co-founder
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An Award-Winning Sustainable Design
In 2019, ana tomy won the coveted Good Design Awards Accolade of Design Excellence in Australia for their innovative product designs. The jury, made up of 40 design, engineering and architectural experts, praised the brand for its “interesting concept that allows users to engage with the end-product because each book is designed by the user and made to order. There is a concerted effort in waste reduction, which makes a great sustainable design feature”.
With their backgrounds in paper and printing business, Wong and Lee put a lot of thought in to waste reduction. “A lot of people are selling the idea of sustainability, but for us it’s imbued,” Lee says. “In a way, we are trying to un-sell the brand. We like to encourage people: if you can still use the cover, use it, unless you want a different design. I think when we talk about recycling, the very first point is to reduce; reduce the unnecessary in the process of consumerism. For example, we don’t have dates printed on the papers, you will need to write down the days and months. Because dated planners are not going to sell, say, after 2020. And it just goes to waste,” Wong adds. (top to bottom) Put your stamp on it! A monogram lets others know what’s yours. And if you’re ordering a personalised present, adding a monogram makes the gift a little more special
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To reduce wastage, each ana tomy notebook comes in a reusable box, which can be refolded into a storage box for the notebook. Every notebook cover can be reused, and new or additional page inserts can be purchased at half-price once you’ve run out of pages to use. Plus, the papers used for the inserts are produced from either recycled paper or recyclable paper, and are all eco-friendly and FSC-certified. Moving forward, ana tomy’s plan is to have more international presence while developing the brand’s name as one to go to for customised gifts. At the same time, they want to build a community and encourage more people to pick up journaling and writing by conducting more workshops and activities. “To be honest, we are not sure whether we’re on the right
track, but this is what we believe in, and we think it’s the right thing to do,” Lee enthuses. “These days, you have the ‘pens’ made for writing on apps and gadgets, but writing on glass is a totally different experience from writing on paper, especially when it comes to tactility. “It’s like how, in photography, you can mimic all these film effects on software, but there’s still a little bit that you simply can’t replicate. I believe paper and digital should co-exist, for decades to come,” Wong concludes.•
ana tomy products are available at The Zhongshan Building, KL; Mano Plus, Penang; Naiise Iconic at Jewel Changi Airport, and ana-tomy.co
Te c h U p : G a d g e t s
August 2020
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Rich In Sound
The MB 01 is Montblanc’s very first pair of wireless headphones. Covered by the softest sheep leather, it is a true epitome of luxury. The active noisecancelling feature comes with a convenient pass-through mode that allows for conversations to take place without a user having to take the headphones off. RRP: RM2,650 montblanc.com
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Total Clarity
Canon’s EOS-1D X Mark III is a DSLR camera that packs a punch. This powerhouse design features a 20.1 megapixel 35mm full frame CMOS sensor and the latest Digic X imaging processor. The sleek magnesium alloy body is both water- and dust-resistant. RRP: RM29,999 my.canon
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Perfect For Travellers
Dell’s XPS 13 is all about a convenient form factor. The 9300 model measures 11.6 x 7.8 inches — which should fit nicely on an airplane tray. A twin coil hinge allows the notebook to be opened with one hand, and to stay stable when the touchscreen is used. RRP: Starting from RM4,199 dell.com
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The Right Fit
Meet the Viper Mini, a downsized model of Razer’s popular gaming mouse. It’s smaller when compared to the original, but it still comes with six programmable buttons. The ‘feet is made from high grade PTFE — a material used to coat non-stick pans. RRP: RM169 razer.com
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Pack Up : For Her
August 2020
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Stylish
New Shades
SUNGLASSES ARE YOUR FIRST LINE OF DEFENCE AGAINST HARMFUL UV RAYS FROM THE SUN. MAKE A STATEMENT WITH SOME OF THE COOLEST SHADES IN THE MARKET.
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Form Factor
Emporio Armani is walking the line between keeping things minimal and making a statement. The sleek black enamel finish anchors the simple yet bold design of this lightweight pair of sunnies. RRP: RM779 armani.com
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Pretty In Pink
The latest iteration of Louis Vuitton’s popular Grease sunglasses is inspired by the ancient Japanese art of tie-dyeing called shibori. The brand’s monogram patterns are laser-engraved on the lenses for an alluring contrast effect. RRP: RM3,050 louisvuitton.com
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Flight Of Fancy
Move over, cat-eye sunglasses… Coach has a beautiful model with frames designed to resemble the wings of a butterfly. Their funky vibe is perfect for streetwear looks. RRP: RM699 coach.com
Pack Up : For Him
August 2020
*Some RRPs have been converted into Malaysian Ringgit and are correct at the time of conversion.
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Winging It
The ‘wings’ on this pair of Giorgio Armani shades offer extra protection against sunlight while channelling a steampunk vibe — a little bit rock ‘n’ roll, a little bit vintage. RRP: RM1,369 armani.com 2
Big, Black & Beautiful
This Dolce & Gabbana all-black design is both versatile and contemporary. The front of the frames is topped by a slim metal double bridge, while the ultra-slim temples are finished with nylon fibre tips. RRP: RM1,299 dolcegabbana.com 3
Too Cool
Oakley’s Deadbolt features a unique design that draws on strong architectural lines for an unconventionally structured silhouette. ‘Nuff said. RRP: RM1,729 oakley.com
Why Sunglasses Are Necessary
Think of sunglasses as sunscreen for your eyes. They protect by reducing your chances of developing agerelated eye diseases like macular degeneration, and may even slow down the progression of cataracts.
LOOK FOR THESE IN SUNGLASSES UV protection: They must block 99 to 100% of UVA and UVB light. Check the sticker on the tag. Lens: Darker doesn’t mean better; they must protect against UV rays. Polarised lenses are best for reducing glare — useful for fishing, driving, and skiing, and if you’ve had eye surgery such as LASIK. Fit: Larger frames and close-fitting styles (wraparounds) provide better protection from stray UV rays, from all angles. Good for anyone who spends lots of time outdoors, at high altitudes or on the water.
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Health & Beauty
August 2020
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Text Rachel Hon
Power Up
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Smooth Operator
This dermatologist-developed, waterbased 7 Day Scrub Cream Rinse-Off Formula by Clinique gently sloughs off dead skin cells with the help of silica. Massage it on cleansed skin, steering clear of the delicate eye area, then tissue or rinse it off.
TREAT YOUR SKIN TO THESE HARDWORKING PRODUCTS FOR A GLOWING AND HYDRATED COMPLEXION.
RRP: RM51/RM128 (30ml/100ml) clinique.com
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Fruitful Encounters
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Moisture Restored
This lightweight serum-essence formulation, Prism Exfoliating Glow Potion by Herbivore Botanicals, draws on the beneficial properties of natural fruit acids such as bilberry lactic acid, Kakadu plum extract (rich in vitamin C) and more, to improve skin texture, brightness and clarity. The inclusion of rose and aloe waters help soothe and hydrate skin.
Luxuriate in salon-like pampering with Sothys’ Hydra Smoothing Mask, which contains hyaluronic acid for immediate hydration, boletus extract to counter free radicals, and a hydra-plumping complex to boost water retention. Apply a generous layer on the face and neck, leave for 10 to 15 minutes before wiping or rinsing it off.
RRP: RM245 (30ml) herbivorebotanicals.com
RRP: RM358 (50ml) sothys.com
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*Some RRPs have been converted into Malaysian Ringgit and are correct at the time of conversion.
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Light and Refreshing
A natural botanical spray for hot and humid weather
•1 x disinfected empty glass spray
bottle (100ml) •2 x dried chamomile flower tea bags •½ tsp apple cider vinegar •½ tsp almond oil •10 drops lavender essential oil
Directions:
Lip Service
Your lips deserve as much care as your face so keep this Exfoliating Peach Sugar Lip Scrub by Too Faced in your beauty arsenal. The rich formula gently buffs away dry and flaky skin, leaving lips soft and supple and ready for your favourite lippy. RRP: RM73 (4g) toofaced.com
1. Steep tea bags in 1 cup of hot water for 20 minutes. Strain. 2. Put apple cider vinegar, almond oil, and essential oils directly in spray bottle. Give it a good swirl. 3. Top up bottle with chamomile tea. 4. Shake before each use. 5. Keep the mixture in the fridge and use up within 10 days. Credit: Jennifer Eisenecker, naturopath (panakaya.com/)
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Gently Does It
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Going Green
Skin needs to be prepped to soak in all the goodness of your lotions and potions. This Gentle Facial Cleansing Milk by Aesop is a comforting, non-foaming emulsion that easily removes surface impurities and makeup — grapeseed oil breaks down oil molecules while lavender stem and sandalwood oil (known for their soothing qualities), and panthenol (vitamin B5), leave skin softened, refreshed and ready to be hydrated.
Dry, sensitive and irritated skin… rejoice! Besides deep moisturising benefits, this antioxidant-rich lotion by The Face Shop features its Green Natural Seed formula, which is fortified with skin-loving oils and extracts such as oat, green oat and soybean-derived tocopherol. This refreshing and smoothing lotion also enhances skin’s elasticity and softness.
RRP: RM129/RM195 (100ml/200ml) aesop.com
RRP: RM99 (145ml) thefaceshop.com
July 2020
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Firef ly News 52
News & Happenings
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Firefly Network
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Firefly Fleet & Service Info
On Air With BFM And TraXXfm
Firefly CEO, Phil See was recently on local radio station BFM for The Breakfast Grille with Lyn Mak, discussing matters such as the impact of COVID-19 on air travel and Firefly, and the airline’s strategy to encourage people to travel domestically and help stimulate the nation’s economic recovery. Phil also shared on health and safety protocols, and precautionary measures that have been put in place to protect the airline’s passengers, crew and staff, as well as the way forward for Firefly. The interview was aired on 16 July 2020, with Phil also sharing highlights with Keith Kam of BFM News. On 21 July, Phil went on air with DJ Kong Eu of TraXXfm to talk about how the pandemic has affected Firefly, the experience of flying in the new norm and what to expect, in addition to the future of Firefly and the strategic collaboration between Firefly and Tourism Malaysia.
Jom Cuti Bersama Firefly
Thank you BFM and TraXXfm for providing a platform to talk about issues that matter. Catch the podcast on fireflyz.com.my or on BFM’s website at bfm.my/podcast/morning-run/ the-breakfast-grille/firefly-leisuresegment-fuelling-the-future
Get ready to fly with ‘Jom Cuti Bersama Firefly’, the airline’s latest value-for-money domestic travel campaign, launched in collaboration with Tourism Malaysia for ‘Cuti-Cuti Malaysia’. The campaign was officially launched on 19 July 2020 in Kota Bharu, Kelantan, during the Eskpresi Media Kelantan 2020 event, which was organised by the State Tourism of Kelantan, as part of ‘Visit Kelantan 2020’ (Kelantan di Hati) campaign. For more information and fabulous flight and hotel packages for your family vacations or solo adventures, visit fireflyz.com.my or stay up to date with the latest news on Firefly’s social media channels at @fireflyairlines.
Firefly Safety Measures
August 2020
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Fly Safely And Confidently With Firefly Download this guide from Firefly’s website
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Pre-flight
Travel update: Check the latest travel update from authorised sources and also on Firefly website : fireflyz.com.my
Booking flexibility for Fly Infinite and Corporate: For Fly Infinite or corporate programme passengers, you may enjoy unlimited changes to your booking.
Web check-in: Check-in online to minimise contact. Domestic passengers with hand carry may proceed to security clearance and boarding area with a mobile boarding pass. *Terms & Conditions apply
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Airport facilities & check-in
Kiosks and check-in counters: Self-service check-in kiosks are regularly cleaned and sanitised. Physical distancing: Floor and seat markings to guide a safe distance. Other services: Special assistance, including wheelchair is managed according to safety and health SOP.
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Boarding
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Airport lounge
Entry protocols: Temperature checks and contactless registration will be carried out. Safety and health protocols: Temperature checks and floor/ seat markings are part of the precautionary measures.
Boarding gate: Contactless security checks and temperature check are carried out before boarding.
Physical distancing: Admission into the boarding area might be staggered at a given time.
Document verification: Staff will verify your travel documents. Contactless boarding using mobile boarding pass is also possible for domestic flights.
Boarding process: Boarding will be done in small groups, with priority given to passengers requiring special assistance.
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In-flight cabin
Face mask and hygiene kit: Passengers should always wear face mask on board. Cabin crew will have their face mask on at all times. Hygiene Kit is available for passengers on board. In-flight refreshments: Snacks are sealed in pre-packed packaging and beverages are served according to food hygiene standards. Cabin cleanliness: Cleaning and sanitisation are done after every flight, while disinfection of the aircraft cabin is conducted daily, according to the SOP.
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Arrival
Physical distancing: From disembarkation to the walkway, arrival hall, baggage collection carousel and exit; safe distancing is highly advised.
Net work Map
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*
Banda Aceh*
(Kuala Lumpur)
JEWEL OF THE NORTH Shrouded in myth and legend, the mystical island of Langkawi has plenty of natural attractions, from pristine beaches to enchanting waterfalls. Read our 12-hour guide on things to see and do on the island on pages 12 – 17.
Stay safe and minimise contact by opting for online check-in: WEB CHECK-IN: At www.fireflyz.com.my. Print out the boarding pass yourself. Available for Malaysia domestic and Singapore flights only. For Indonesia and Thailand inbound/outbound flights, check-in is through the counter at the airport only. MOBILE APP CHECK-IN: Via the Firefly Mobile app. Download the app for free from Apple App Store and Google Play Store. KIOSK CHECK-IN: Check in and print your boarding pass at these kiosks in the airport. This service is available to code-share passengers as well.
*
(Seletar Airport)
*Currently not available due to border closure and travel restrictions. **Correct at the time of publishing. Please visit www.fireflyz.com.my for more information.
TOURISM MALAYSIA
Langkawi
Net work Map
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Firefly Sales Offices & Counters SUBANG JOHOR Subang Skypark Ground Floor, Aero Mall, Terminal Senai International Ground Floor, Departure Airport, 81250 Hall Terminal 3, Sultan Johor Bahru Abdul Aziz Shah Airport TEL: +607 598 7488 47200 Subang, Selangor OPERATING HOURS: TEL: +603 7846 3622 Daily; 6 am to 10 pm OPERATING HOURS: Daily; 5 am to 10 pm KEDAH Main Terminal, Sultan PENANG Abdul Halim Airport, Flight Operations Centre, 06550 Alor Setar Mezzanine Floor, TEL: +604 714 3911 Penang International OPERATING HOURS: Airport, 11900 Bayan Daily; 7 am to 8 pm Lepas TEL: +604 630 2489 LANGKAWI OPERATING HOURS: Langkawi International Daily; 5:30 am to 10 pm Airport, 07100 Padang Matsirat, Kedah KELANTAN TEL: +604 955 9622 Sultan Ismail Petra OPERATING HOURS: Airport, Daily; 9 am to 8 pm 16100 Kota Bharu TEL: +609 774 1377 PERAK OPERATING HOURS: Sultan Azlan Shah Daily; 5:30 am to Airport, 30350 Ipoh 9:30 pm OPERATING HOURS: Daily; 9 am to 5 pm TERENGGANU Sultan Mahmud Airport, SINGAPORE 21300 Kuala Terengganu 21, Seletar Aerospace TEL: +609 667 5377 Road 1 OPERATING HOURS: #01-03, Singapore 797405 Daily; 7 am to 9 pm TEL: +65 3158 8279 OPERATING HOURS: PAHANG Daily; 7 am to 7:30 pm Sultan Haji Ahmad Shah Airport, 25150 Kuantan INDONESIA TEL: +609 538 2911 International OPERATING HOURS: Sat to Departure Hall Mon, Wed & Thur; Sultan Iskandar Muda 9 am to 6 pm Airport Banda Aceh EMAIL: aceh@fireflyz. com.my OPERATING HOURS: Daily; 8:30 am to 5 pm
Airline’s Marketing Representative THAILAND Floor 3, Room 302, Phuket International Airport, Maikhao, Thalang, Phuket 83110 TEL: +66 76 351 477 FAX: +66 76 327 312 EMAIL: phuket@fireflyz.com. my City Ticketing Office SUBANG Lot R-01, 3rd Floor, CITTA Mall, No.1, Jalan PJU 1A/48 Ara Damansara, 47301 Petaling Jaya Selangor, Malaysia OPERATING HOURS: Mon to Fri: 8:30 am to 5:30 pm; Sat, Sun & public holidays – closed Selected Airport Ticket Offices KLIA Level 5, Departure Hall, Main Terminal Building Kuala Lumpur International Airport (KLIA) 64000 Sepang, Selangor OPERATING HOURS: Daily; 5:30 am to 12 am KL SENTRAL Lot L2.23, Level 2 Nu Sentral Shopping Centre 201, Jalan Tun Sambanthan, Brickfields, 50470 Kuala Lumpur OPERATING HOURS: Daily; 10 am to 10 pm (including public holidays); last queue number: 9:30 pm
Call Centre General Hotline: Malaysia +603 7845 4543 (Daily 8 am – 8 pm) Singapore +65 3158 8279 (Daily 8 am – 8 pm)
Our Fleet & Service Information
August 2020
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Height
7.65m Maximum Fuel Capacity
ATR 72-500
841 Gallons Manufacturer
Avions de transport régional (ATR)
No. of aircrafts
12
Passenger Seating
72 (single class) Length
On-Time Performance
Our check-in counters close 30 minutes before departure. Please allow at least 45 minutes for immigration and security clearance. Boarding gates will close 10 minutes prior to departure and late passengers will not be accepted.
No-Smoking Policy
Smoking, including the use of electronic cigarettes, is prohibited on all flights.
Lithium Batteries
Lithium metal, lithium ion cells or batteries for portable electronic devices (PEDs), including medical devices must not exceed 2g for lithium metal batteries and 100Wh for lithium ion batteries. All spare batteries, including lithium metal or lithium ion cells or batteries, for PEDs must be carried in passengers’ carry-on baggage only. These batteries must be individually protected to prevent short circuits. For PEDs containing nonspillable batteries, they must be 12V or less or 100Wh or less. A maximum of two spare batteries may be carried. These batteries must be individually protected to prevent short circuits.
27.17m Wingspan
27.05m
Maximum Cruising Speed
510km/h
Maximum range with full passenger load
890 nautical miles (1648.28km) Operation Hubs
Sultan Abdul Aziz Shah Airport, Subang & Penang International Airport, Penang
Refusal To Carry Or Restraint Of Passenger Onboard
Firefly has the right to refuse to carry passengers that they consider to be a potential risk to the safety of its other passengers and crew. We value courteousness. Any form of threat, verbal abuse, or violence towards our staff will not be tolerated.
Fresh & Frozen Seafood
Fresh and frozen seafood are strictly not permitted in check-in baggage. They may be accepted in cabin baggage, subject to the destination’s quarantine regulations. They must be properly packed and meet the cabin baggage weight and size requirements. A maximum of 2.5kg of dry ice per passenger is permissible if dry ice is used to carry these items. We reserve the right to refuse carriage if the items are not properly packed.
Our Fleet & Service Information
July 2020
57
Wheelchair Assistance
Manual self-propelled wheelchairs can be provided for a fee, subject to availability. Please enquire through our Call Centre upon booking.
Cabin Luggage Handling
Passenger and crew safety on board our flights is our highest priority. In compliance with the airline’s policy and in observing Occupational, Safety, and Health Regulations, cabin crew are no longer required to stow passengers’ hand luggages into the overhead stowage compartment. This is to minimise occupational hazard and ergonomic risks faced by cabin crew in the aircraft. Cabin crew on duty will, however, assist passengers travelling with infants, young passengers travelling alone, the elderly, and passengers with reduced mobility. Passengers who are fit and in good health must carry, stow, and secure their own hand luggage on board. Hand luggage exceeding the 7kg weight limit is required to be checked in before boarding.
Electronic Cigarettes
Electronic cigarettes must be carried on one’s person or in carryon baggage only. Recharging of the device in-flight is not permitted.
Portable Electronic Devices (PEDs)
For safety reasons and in line with the Regulatory Guidelines, mobile phones and all PEDs must be switched off once the aircraft door is closed. Whilst cruising, devices placed in flight mode may be used. The devices must again be switched off during the approach for landing until the aircraft is parked at the terminal building. Devices transmitting strong signals must remain switched off throughout the flight, until disembarkation. The Captain may prohibit the use of devices that can interfere with the aircraft’s system.
# FlyFirefly
August 2020
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Selamat Hari Kemerdekaan and Hari Malaysia!
We are grateful for 63 years of independence and the extraordinary journey that unite us. This special Merdeka collage features healthcare workers, frontliners, Firefly staff, as well as resilient everyday heroes such as mothers, fathers, brothers, sisters and all of you. Firefly is 100% Malaysian and we stand with you Malaysia!