The importance of by Kylie de Boer
INVESTING in your business
through staff education & training As a business, your success is largely reliant on the skills and loyalty of your staff. Choosing to invest in your business and provide education and industry-specific training opportunities to your employees, can offer numerous long-term benefits, for both you and your staff. When employees feel supported and can see opportunities for growth and development within a company, it goes a long way toward improving performance, boosting self-confidence and increasing employee retention. As a business, your employees are also an outward reflection of your culture, values and your expertise. Therefore, creating a culture that encourages individual learning and development, will help to make your staff feel like an important part of the business and its success. Investing in staff training and development also presents the valuable opportunity to promote within, further encouraging staff morale, whilst also benefiting you from a business perspective. As a business in the pool and spa industry, have you thought of offering education and training to your staff? At Master Pool Builders Association Australia, we offer industryspecific, accredited, flexible and affordable training courses, designed to provide education and training within the pool and spa industry. Our training program includes one-to-two-day short courses year-round, covering everything from basic to advanced chemistry, hydraulics, pool construction, domestic builder contract training and more. Our intimate class sizes, held face to face in Melbourne, provide an inclusive learning environment where participants learn up to date industry training and best practices, from our leading expert trainers. As one of our recent participants, Darren from Neptune Pools said, “I found the Advanced Chemistry course gave me the opportunity to further expand my knowledge of pool water chemistry and its effects. Paul is a brilliant teacher, sharing his knowledge and experience in a way that is easy to understand and put into practice. Along with the odd witty remarks to make everyone laugh, it was a pleasure to have him teach me.”
To further close the gap, MPBAA are proud to announce our new training extension pathways for those looking to take their career to the next level. Together with Resolute Training, MPBAA are now offering Certificate III and IV in Swimming Pool and Spa Service. Resolute Training is a provider of nationally recognised training in swimming pool and spa service, first aid and white card. With a strong focus on both residential and commercial swimming pools and a blend of face-to-face, online and selfpaced training, it is the perfect training solution for employees and businesses alike. Combined with on-the-job training, our courses offer flexibility and the ability for pool and spa technicians to further improve their skills and formalise their knowledge, education and training. With the addition of Certificate III and Certificate IV in Swimming Pool and Spa Service to our current course schedule, we provide a comprehensive training program that caters for all levels of career development. In an industry that is constantly evolving and changing, it is vital to ensure both you and your staff remain up to date with the latest industry best practices and training. Overall, adding staff development practices and investing in educating your staff goes a long way toward ensuring the longevity and success of your business. Ultimately, it’s not just your business that benefits, but your staff as well. We constantly receive positive feedback on our training courses from both employees and businesses alike. As Lewis, from Willy Pools stated, ‘’for me personally the course was very insightful and allowed me to understand a greater depth into water chemistry and the many ways to solve issues. Overall, I would recommend the course to any service technician or pool builder that would either like to expand their current knowledge or even start from no knowledge at all.’’ To find out more about our short courses and the Certificate III and IV in Swimming Pool and Spa Service head to https://www.mpbaa.com.au/spasavic-industry-training#mpbaaadvanced-chemistry, or contact one of the team at MPBAA today.
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