Justanupdate
Monday24thFebruary.
Thisweek'sheadlines:
Smartr365 | Experian Integration roll out begins 27th February
We’re thrilled to announce that the rollout of the Experian integration within Smartr365 will begin on 27th February!
Due to Experian’s onboarding capacity, we’ll be implementing a phased rollout over 5-6 weeks, starting from 27th February. But don’t worry—you won’t have to wait long! When it’s your turn, you’ll receive an email with your go-live date and details for your training webinar.
As a reminder, the FULL cost of this powerful new feature is being covered by Just Mortgages.
With this integration, you’ll gain real-time access to credit reports, which you can also choose to share with your customers. But that’s not all—this integration will automatically feed data directly into the Smartr365 fact find, giving you a comprehensive view of your customers' credit history and balances. This will not only save time, but also helps eliminate non-disclosures.
Importantly, Smartr365 is the only system in the UK offering this integration, putting you ahead of your competing advisors elsewhere.
Stay tuned for your activation details—exciting times ahead!
NEW | Live Support Webinars for Smartr365 & ConcertHub
We are pleased to confirm a new support mechanism for you, which will run over the next two months.
We have scheduled a large number of LIVE Webinar sessions to help give you more confidence with some of the more complex cases you have to handle.
Each session will be limited to 12 participants to ensure advisers have the opportunity to ask any questions you may have. Each session will include two trainers and a representative from compliance, providing plenty of resources to assist.
The session details will be distributed on email and in the Facebook Forum and will be released in two week blocks.
Advisers registering to attend will be asked to complete a brief questionnaire so that answers to questions can be best answered.
Andrew’s story –a claims experience
A real-life story of a customer who made a claim with Royal London when he received a cancer diagnosis. Andrew, who also happens to be a financial adviser wanted to share his positive experience with you all.
To view the video, please click on the button:
Legal & General
| More control at your fingertips
Starting this month, you can now swiftly update payment details in Legal and General’s Existing Business Agent Hub (EBAH) for your customers. Now, you can effortlessly change payment collection dates, enter full bank details, and choose collection dates for any arrears due on policies.
This enhancement gives you more control, empowering you to manage customers payment details directly and efficiently within OLP Connect. The new real-time functionality in EBAH ensures instant actioning of updates, speeding up the process and minimising the need for manual intervention.
Check out the demo video, simply click on the button:
Need help with adverse? We’re a match!
For their residential products, Precise will accept up to 5 defaults in 24 months and 3 CCJs in 24 months
Rates from 5.44%
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Principality improves gifted equity and gifted deposit criteria
Following broker feedback, Principality Building Society has enhanced its mortgage lending criteria for gifted deposits and equity. Principality will now accept all family members, including step family.
For more information click HERE
Co-operative process im t for Product Switches
With immediate effect, Co-operat significant changes to the current
1 REMOVAL OF FORMAL OFFER OF ACCEPTANCE (FOA)
Co-operative have removed the need for a customer to sign and return a Form of Authority on a straight-forward Product Switch application. Not only will this reduce the number of days it takes them to process and complete a PT it will also get rid of a significant barrier to what should be a smooth end to end customer and advisor journey.
2 OFFER DOCUMENTATION WILL BE EMAILED
Both the customer and the advisor will receive their offer documents by email. Any documentation that is required to enable a successful completion can be mailed to mortgagevariation@co-operativebank.co.uk
3 DEADLINE FOR SUBMISSION & AMENDMENTS
The most feedback echoed among many advisors was how challenging making amendments to post offer PT applications felt for them. Co-operative are now pleased to provide clarity on this by signalling that the 15th of the month prior to maturity will now become a clear deadline to make changes to a post-offer product switch application for maintaining a smooth transition to the newly advised product. For new applications they will still recommend that they are submitted at least 30 working days prior to the customers maturity date to provide time for processing as if they did require any documentation to enable completion it gives the customer and advisor time to get this back before the 15th of the month deadline.
The consequence of not meeting the deadline of 15th of the
BM Broker Accelerator: Getting ahead with Landlord Regulation Webinar
Join BM Solutions for an exclusive webinar on the upcoming regulatory changes in the Private Rented Sector (PRS) on Wednesday 26 February 11-11.45am.
BM Solutions will be joined by Steve Bletsoe from the National Residential Landlords Association to provide you with essential insights and practical advice to help you support your clients. Key topics on the day will include:
Evolving PRS Regulations: Understand the latest in the Renters’ Rights Bill
Retrofit Solutions: Learn how retrofitting can help landlords meet new requirements. Grants and Support: Discover financial assistance available to landlords and tenants.
Practical Retrofit Tips: Get actionable advice and success stories.