Dispatch Magazine Bury October 2011

GENERAL

PR ICE LE SS agazine.co.uk

ISSUE 004 Dispatch October/November 2011

NEWS FOR BURY ST. EDMUNDS RESIDENTS

Local he T r o F News Bury ds n m u d St. E Area

www.burystedmundsonline.com

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GENERAL News

County Carpets Direct County Carpets Direct is a local family run mobile carpet store covering Diss, Eye, Thetford, Bury St Edmunds, Stowmarket, Debenham, Ipswich and all surrounding towns and villages.

With our home selection service we offer great prices, great service, great advice and a fantastic selection for you to choose from and with 30 years experience you can trust us to give you the best professional service.

Nothing beats comparing carpet and vinyl samples in the comfort of your own home where you can coordinate colours

with walls and furnishings. Appointments are available 7 days a week at a time that suits you. We also offer free estimates, free fitting (ask for details) and competitive prices.

No job to small, let us come to you.

Call us today on 01379 897009 or 07972 582598, email info@countycarpetsdirect.co.uk or visit our website for further information www.countycarpetsdirect.co.uk.

Is Your Leisure Time Being Taken Over By The Housework?

Would you like an honest, reliable and affordable cleaner to clean your home for only £10 per hour?

We can provide you with a cleaner that has been vetted in their own home and is insured against accidental damage. At Time For You our priority is to improve your quality of life, by giving you back the time you need to enjoy it.

We operate locally, enabling us to offer a reliable, effective and reasonably priced regular domestic cleaning service. You get the same dedicated cleaner each week.

Time For You domestic cleaners are: • Fully vetted • Insured • Reliable • Honest • Friendly Good cleaners are hard to find but we will not use anyone who doesn’t meet

Dispatch October/November 2011

our high standards. We believe it’s important for you to feel comfortable with your cleaner - that’s why we arrange for you to meet informally before any cleaning commences. You will have the same cleaner every week so you’ll know exactly what to expect.

Time For You cleaners will clean what you want (you specify the tasks), when you want (you choose the day and length of visit). They will take care of everything from cleaning, dusting, polishing, vacuuming and ironing, to changing bed linen and cleaning window interiors.

Please call your local office direct on 01359 250677 where you can to arrange an appointment or have a chat regarding our services. Or email us at suffolk@timeforyou.co.uk

News from across your region

October/November 2011 Issue 004

Dispatch Magazine Queens House, Queens Square , Attleborough, Norfolk , NR17 2AE Tel: 01953 456789 www.DispatchMagazine.co.uk

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Editor In Chief: Jonathan Horswell Advertising Manager: Jayne Ashby Advertising Sales: Kim Wild Admin: Lucy Olcot. sales@DispatchMagazine.co.uk Design: Colin Jeffery. design@DispatchMagazine.co.uk

Editorial Submissions: For editorial submissions please contact one of our sales team on 01953 456789 or by email editorial@DispatchMagazine.co.uk

Distribution: www.DispatchDistribution.co.uk © Dispatch Magazine Disclaimer: No part of this magazine may be reproduced or used in any form or by any means, either wholly or in part, without the prior written permission of the Publisher.

The views expressed by contributors are not necessarily those of the Publisher. Every effort is taken to ensure that the contents of this magazine are accurate, but the Publisher can not assume any responsibility for errors or omissions.

Whilst reasonable care is taken when accepting advertisements the Publisher will not accept any resulting unsatisfactory transactions. They will, however, immediately investigate any written complaints. The Publishers reserve the right to amend such submissions and cannot accept responsibility for any loss.

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In this issue FEATURES

BURY ST. EDMUNDS

10

04

Homes & Gardens Looking After Your Property.

12

Caring For The Elderly Advice.

14

Pleased To Be Giving Awards Again This Year For ‘Citizen Of The Year’ and ‘Young Citizen Of The Year’.

05

Child Minding Group Raise Money For Barnardos.

Your Local Vouchers Cut Out & Save Money.

15

Town Council Noticeboard

06

Blackthorpe Barn This Christmas It’s A Special Birthday Time.

Enter Our Competition And Win A Luxurious Gift Basket.

07

New Celebrity Patron For Suffolk Based Rehab Charity.

07

The Hearing Care Centre Launches New Hearing Aid Recycling Sheme.

08

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@Dispatch_Mag

Bury St. Edmunds Leisure Centre Strikes Gold By Reducing Carbon Emissions.

DispatchMag

Deadline for all editorial and advertising submissions for the next issue will be:

November 11th 2011 Dispatch October/November 2011

www.burystedmundsonline.com

Welcome to

BURY ST EDMUNDS

Bury St Edmunds Town Council Noticeboard St Edmunds Day Awards.

Bury St Edmunds Town Council is pleased to be giving awards again this year for ‘Citizen of the Year’ and ‘Young Citizen of the Year’.

offices on Angel Hill or its website www.burystedmunds.suffolk.gov.uk and must be returned to the Town Council offices by Friday 14th October 2011.

If you know someone who has made a significant voluntary contribution to the life of the town and deserves some recognition, do consider nominating them for an award.

The St Edmund’s Day awards presentation will be held during the evening of Tuesday 15th November 2011.

Allotments Competition All tenants of Town Council allotments were eligible to enter this year’s ‘Best Allotment 2011’ competition.

The Young Citizen of the Year will be awarded to an under 18 year old who is an outstanding individual or is a long term carer or provider or has performed an outstanding service for the benefit of the community.

Judging has already taken place with the panel of expert gardeners looking for the range and extent of cultivation, general appearance, creativity, the control of weeds and rubbish and not least compliance with tenancy terms and

In both cases the nominated person has to reside in the town. Nomination forms are available from the Town Council

given out during the St Edmund’s Day Awards celebration evening to be held on Tuesday 15th November 2011.

Suffolk County Council Is Introducing Intelligent Street Lighting In Your Area Contractors working on behalf of the county council will soon be seen installing an ‘intelligent street lighting system’ to control the street lights around Bury St Edmunds.

The system which took 6 weeks to install • Remote alleys linking residential streets and became active in some parts of Bury St Edmunds on the 15th August, will allow the • Near pedestrian crossings, footbridges, council to switch off some street lights, dim subways some or leave them on remotely.

• In public car parks

Bury St Edmunds Town Council 7 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ ( 01284 725111 * info@burystedmunds.suffolk.gov.uk 8 www.burystedmunds.suffolk.gov.uk

The Members Of Staff Are: Town Clerk: Jen Larner Tel: 01284 757139 Email: jen.larner@burystedmunds.suffolk.gov.uk

conditions. The prizes, kindly donated

by Marlows Home & Garden Centre, Hollow Road, Bury St Edmunds, will be

Assistant Town Clerk and Responsible Finance Officer: Sue Hindry Tel: 01284 757157, Email: susan.hindry@burystedmunds.suffolk.gov.uk

The lights will have fully adjustable settings, which means that settings can be altered for different days of the week, take account of British Summertime, or set street lights to stay on for longer e.g. for events or at Christmas. All street lights owned by the county council that are six metres in height or below are to be switched off between the hours of midnight and 5:30am.

• At bus stops • At level crossings, speed humps and traffic lights • Where there is sheltered housing for the elderly

The decision about which street lights to keep on and which should be switched off The council will be using the following has been made in consultation with local criteria to consider whether lights should be town and parish councils, Suffolk police kept on for a longer period: and your local county councillor(s).

How To Make Contact All Town Councillors can be contacted via the telephone numbers below (all numbers have 01284 as their dialling code unless specified otherwise), or by e-mail. Some have mobile or business telephone numbers as shown on www.burystedmunds.suffolk.gov.uk 1

Roy Bebbington

706981

9

2

Keith Bird

763689

10 Michele Lockwood 711698#

3

Patrick Chung

761120

11 Stefan Oliver

706172

4

Bob Cockle

12 David Nettleton

702212

5

vacancy

13 Richard Rout

767494

6

Paul Farmer

768777

14 Paul Simner

768202

7

Allan Jones

756415

15 Clive Springett

753120

8 Christopher Turner 07816

843778

16 Patricia Warby

704138

17 Kevin Waterson

764804

756249

Dispatch October/November 2011

Edward Lockwood

711698#

• Lights at major junctions/roundabouts

The county council is moving to this new system in order to save money, it • In town centres with CCTV, high security is estimated that the council will save businesses e.g. banks, areas of high £550,000 a year in energy bills and to night time pedestrian usage, for example save carbon. near nightclubs and train stations, outside community facilities or leisure For more information, visit centres www.suffolk.gov.uk/streetlighting.

• Areas where street lights are needed to reduce road accidents • Areas where there could be an increase in crime through reduced lighting, e.g. pubs and specific residential areas.

You can also email streetlighting@suffolk.gov.uk or call 01473 264067/ 4915

News from across your region

Absolutely Brilliant Child Minding Group Raise Money For Barnardos

JW Car Contracts JW Car Contracts started business in 2010 based at Chedburgh just outside Bury St Edmunds.

East Anglian based finance broker.

‘Having worked within various sectors of the industry I have gained experience in many situations and feel that I can offer a personal service as well as having access to many of the best deals around at the time’

Local toddlers raise over £300 with the Barnardo’s Big Toddle!

35 children and their childminders and parents/grandparents from Absolutely Brilliant Childcare Childminding Group (Based on Moreton Hall, Bury St Edmunds) have made a real difference by taking part in the Barnardo’s Big Toddle 2011.

The UK’s biggest and best fundraising event for under 5s!

By doing a short sponsored walk, our Toddlers raised over £300 for Barnardo’s vital ‘Early Years’ work with disadvantaged and vulnerable under 5s in local projects throughout the UK. This includes services for children with physical and learning disabilities, autism and behavioural problems.

This year, Toddlers dressed up as their favourite animal for the day and walk on the wild side with jungle themed activities!

They searched the route for photo’s of animals and collected stickers to add to their map.

They also decorated animal bookmarks, coloured in pictures and read animal stories.

Angela Warriner and Claire Fairchild who helped organise their children to Toddle, says: “The children, parents, grandparents and childminders had a great time searching for animals and stickers to add to their map, getting good exercise as well as raising money for a very good cause.

Many children and families look forward to it every year.”

For more information please contact us Tel: 01284 765238 or email: absolutelybrilliantchildcare@hotmail. co.uk

Above: Julian Wood from JW Car Contracts.

We aim to provide financial solutions for all vehicle requirements, whether cars, light commercial vehicles or plant and machinery. Finance options include contract hire for both businesses and private individuals as well as personal contracts for people with car allowances from their employers.

Julian has had over 25 years experience in the motor industry. This has included 13 years with two Suffolk Vauxhall dealerships followed by 10 years with Siemens Financial Services as Sales Manager of their contract hire division.

That was followed by 3 years with an

‘I can assist in all aspects of the acquisition of a vehicle ranging from organising the best finance option for a vehicle already chosen by a customer to helping with vehicle choice. I can advise on finance options and company and personal tax allowances including benefit in kind (BIK) payments’ ‘Many people like to have a new vehicle but dislike the bother and stress of sorting it all out whether through time constraints or for other reasons’.

JW Car Contracts customers include local businesses, both large and small, individuals and also people from as far afield as Northern Ireland and Scotland.

Dispatch October/November 2011

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BURY ST. EDMUNDS News

It’s Special Birthday Time At Blackthorpe Barn This Christmas!

This year is going to be extra special at Blackthorpe Barn, at Rougham just outside Bury St Edmunds, as it opens its doors for the 21st time and invites everyone to their famous Christmas shop and, not to be missed, craft event.

Every November and December, the historic barn is quite literally transformed into a Christmas and craft lovers delight, attracting visitors from across the country.

The Christmas Shop is, as it suggests, a haven for everything Christmassy from special gifts, baubles and decorations to lighting and gift wrap. However, as the Christmas event at Blackthorpe Barn simply oozes with sophistication, wherever you look you will be amazed by the pure creativity and attention to detail dedicated to each decoration, with themes such as Frosty Forest, Jewelled Xmas, Nordic Heartland and Home Sweet Home. Each theme offers an elegance of its own with a stunning collection of individual pieces that can be used as an exclusive colour palette or mixed and matched to create your own blend of unique Christmas delights.

Plus, with gifts galore to indulge yourself in, you can choose that perfect, yet slightly

different present. Another of Blackthorpe Barn’s ‘must sees’ is the Best of British Crafts. Every weekend there are over 60 exhibitors offering a wonderful mix of fabulous crafts including; elegantly hand decorated glassware, stunning ceramics and intricately designed jewellery through to gorgeous handbags and clothing, striking sculpture and distinctive wooden creations and so much more. The fabulous collections are 100% British and all beautifully handcrafted by the exhibitors themselves. As you wander through the oak beamed barn, prepare yourself for an ultimate craft extravaganza; you can also chat with the makers or perhaps see them at work and, as many exhibitors change each weekend, there is something different to see each time you visit, perfect for providing inspiration for gifts.

To complete preparations for Christmas many visitors also choose their perfect Christmas Tree directly from Rougham Estate where the Barn is situated. Trees

from the Estate are famous for their quality and longevity, having been carefully nurtured throughout the year by the previous winners of the ‘British Christmas Tree Grower of the Year’ award.

Within the barn are also two cafés, offering gorgeous handmade cakes, snacks and refreshments, providing the perfect opportunity to take a break from browsing. For the children, there is something really special; not only are Santa’s reindeer visiting, but Santa himself will be in this brand new grotto every weekend. Children have the opportunity to meet him face-to-face and receive a preChristmas gift (if they have been good!).

for the children, and craft lovers will be amazed at the talented crafts people who will showing their truly impressive and one-off masterpieces. It is true to say this year we have sprinkled more Christmas sparkle than ever before.”

Blackthorpe Barn is near Bury St Edmunds in Suffolk, off the main A14 road at junction 45 (Sat Nav IP30 9HZ).

For more information see www.blackthorpebarn.com or call 01359 270238.

George Agnew, owner of Blackthorpe Barn and Rougham Estate adds, “I can’t believe how quickly our 21st birthday has come around, we are delighted. Every year we work hard to enhance the Blackthorpe Barn Christmas experience even more, and this year is no exception. We have sourced even more beautiful gifts, decorations and lighting for our Christmas Shop, have the addition of a winter wonderland that houses Santa’s grotto

Absolutely Brilliant Childminding Group Trip to the vets.

About 18 children and childminders from Absolutely Brilliant (ABC) Childminding Group visited Moreton Hall Veterinary Centre, Bury St Edmunds with Vet Shanley Barber and a Vet Nurse, they visited the animals at Pets Place, (the parrot, guinea pigs and degu), before having a tour of the surgery, seeing the waiting area and the kennels where animals were recovering from operations.

They then saw the x-ray room, looked at x-rays of different animals and saw inside the operating theatre.

The children liked looking at the animals (especially the young duckling that was

Dispatch October/November 2011

being looked after) and then talking about their own pets, how they help look after them and what vets can do to help poorly animals.

ABC Childminding Group can be contacted on: 01284 765238 or email: absolutelybrilliantchildcare@hotmail. co.uk

News from across your region

New Celebrity Patron For Suffolk Based Rehab Charity

New Hearing Aid Recycling Scheme Launched Local hearing care specialists, The Hearing Care Centre, have this month launched their brand new appeal to help thousands of hard-of-hearing individuals who have limited financial resources across the World.

The Suffolk based drugs and alcohol rehabilitation charity, Focus21, has announced that singer and DJ Boy George is to join Russell Brand and Davina McCall as its latest celebrity patron.

The announcement was made at Focus12’s 14th annual reunion, held yesterday at the Apex in Bury St Edmunds, where those who have been helped by the charity came together to celebrate their recovery. The event was attended by over 400 clients, ex-clients and supporters of Focus12, including patrons Boy George and Davina McCall.

Speaking at the reunion, held at the Apex in Bury St Edmunds, Chief Executive, Chip Somers said: “George has long since been an active supporter of the work we do, and so to ask him to become a patron seemed a natural progression. We are absolutely delighted he has agreed to come on board, and are thrilled to welcome his fresh ideas and perspective. There is no doubt that with out the continued and loyal support of Davina and Russell over the years, we wouldn’t be stood here today celebrating what amounts

to over 260 years of Focus recovery in this room.”

Davina McCall, who made the announcement at the reunion added: “I couldn’t be more thrilled, George is a great advert for recovery and a really lovely bloke.” Boy George spoke to the crowd about his own battle with addiction, and how amazing he has found his recovery through total abstinence. He said: “Recovery is a beautiful thing – seeing the people you love getting the colour back in their skin, the life back in their eyes, is fantastic I am really looking forward to making some serious money and raising the profile of Focus12.”

A raffle held at the event raised £1700 for the charity, which is struggling to survive following the loss of £136,000 worth of annual funding from Suffolk County Council.

Above: MD Karen Finch left and Marketing Manager Matthew Coward right.

representatives.The World Health Organisation estimates that 278 million people worldwide have moderate to profound hearing loss in both ears. Yet, current annual production of hearing aids is estimated to meet less than 10% of global need. The poor are especially affected because they are unable to afford the preventative care necessary to avoid hearing loss, or hearing aids to improve their hearing.

The Suffolk Hearing Aid Recycling Scheme, which has been created in co-operation with Lions International, requires members of the public to donate unwanted, unused or broken hearing instruments, no matter how old or in what condition.

The Hearing Care Centre, who offer local, private hearing care services in Suffolk, have established well over a dozen donations points across the county, including locally at Mount Farm GP Surgery (Moreton Hall), Bury St Edmunds and Spectacular Opticians (High Street), Newmarket.

These hearing aids are then recycled, repaired or refurbished and sent to countries in need by Lions International

If you would like any more information please call 01473 230330 or visit www.hearingcarecentre.co.uk/recycle.

Dispatch October/November 2011

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BURY ST. EDMUNDS News

Stacey & Partners HMRC have had problems issuing Statements of Accounts in July as they ran out of paper! Says Mark Wallace of Chartered Accountants, Stacey & Partners – and Small businesses should have the correct paperwork in order to pay dividends.

HMRC have announced that the delayed statements were sent out in August.

Most importantly, HMRC says that those taxpayers who receive their SA statements in August will not be charged interest provided they pay the second 2011/12 payment on account (which would normally be due on 31 July) by 27 September 2011!!

Make sure you have the correct paperwork for dividends.

It is not unusual for small owner businesses to pay dividends, as a part of withdrawing funds from a company. It is important that the correct paperwork is in place, to ensure that the payments cannot be challenged

by HMRC. There are a number of things that need to be considered in order to ensure that they are correctly declared.

1. If interim dividends are being paid, you should ensure that the Articles of Association allow the Directors the right to pay them, as some older companies do not have these provisions.

2. In respect of payments of salary, H M Revenue & Customs sometimes argue that the payments are payment on account of salary rather than a loan, or dividends.

Payment on account is one where the Company has no right to recovery, it is simply agreed to pay some of the salary already earned but not due for payment - for example, payment of two weeks’ salary half way through the month when employees are normally paid at month end. If the Company has a right of recovery, it is not a payment on account but a loan. Make sure you do not get caught out!

3. It is important that all interim dividends are supported by some form of documentation, such as a pro forma minute. We have suitable vouchers that can be sent to clients if this is a problem.

4. In some cases, dividends can be illegal.

This is where a company makes payments in excess of profits. In such cases, should the company go into liquidation, the liquidator has the right to obtain repayment from shareholders or Directors.

Mark Wallace can be contacted on 01842 826100 at the firm’s Thetford office. Stacey & Partners has offices

Bury St Edmunds Leisure Centre Strikes Gold by Reducing Carbon Emissions.

Bury St Edmunds Leisure Centre, run by Abbeycroft Leisure, has been awarded Gold Level for the Suffolk Carbon Charter after reducing its emissions and environmental impacts.

Haverhill Leisure Centre has also achieved recognition of its environmental efforts and has been awarded Bronze Level.

The Carbon Charter is awarded to companies that are monitoring and reducing their carbon emissions.

The charter provides public recognition of companies and organisations taking vital steps towards creating a greener county. The Gold Charter is only awarded to companies that, in addition to having achieved significant reductions in their carbon emissions, are also using their position to influence their communities, whether through their supply chain, customers or staff.

To aid a reduction in carbon emissions and meet certain criteria for the Carbon Charter, Abbeycroft Leisure has written and adopted an environmental policy, future carbon emission reduction targets have been set, and an action plan on use of energy and steps to reduce waste drawn up. A quarterly staff news letter has been launched to engage staff, encourage them to save energy, and raise the awareness of environmental issues.

There have been internal housekeeping improvements and there is now more efficient use of heating, lighting, water usage and air conditioning.

A number of energy audits have been undertaken each focusing on specific areas where there could be potential savings made in the short and long term.

The viability and energy saving qualities of pool covers were investigated within one of the audits and as a result new covers have recently been installed for the main and teaching pools at the Bury

Dispatch October/November 2011

in Bury St Edmunds, Newmarket, Thetford and Sudbury.

St Edmunds Leisure Centre, which greatly reduces heat loss and evaporation from the pool water.

As the Leisure pool is a freeform pool, a solid cover cannot be fitted. Therefore Abbeycroft also plans to install equipment which forms a ‘liquid pool cover’ for the Leisure pool. The liquid cover is not as effective as a solid cover, however it does still reduce heat loss and water evaporation from the pool water by forming a ‘skin’ on the pool surface when the pool is not in use.

Simon Ginders-Coxshall, General Manager, said: “We are so thrilled to be accredited to gold level. We have made significant reductions in our carbon emissions as a Centre in the last three years and we take the environmental impact of what we do very seriously. We will now continue to improve and look at other ways in which we can continue to uphold the values of the Charter.”

The Charter was developed as part of the ANSWER Project, with the support of ERDF through the Interreg IVB North Sea Region Programme.

Ned Harrison, ANSWER Project Manager on behalf of the Carbon Charter panel, said: “The audit stated that ‘the organisation has an excellent environmental management system in place (almost a full EMS) which has been fully adopted and is being driven forward by the General Manager.

This ensures continual improvement and monitoring of environmental performance throughout the organisation.

The Centre has improved on its baseline carbon footprint of 2007/8 every year and is continuing to investigate and implement measures to reduce its emissions and environmental impacts and to engage with staff and the public.”

News from across your region

Nest Residential Lettings And Management Rental Prices Rising due to Limited Supply.

If you are considering putting your property on the market for rental now is a good time.

Due to the high deposits required by mortgage lenders this is preventing people from purchasing, therefore demand has increased for rental accommodation.

As well as a healthy price being obtained the limited supply also means that properties are rented a lot quicker, meaning that void periods are kept to a minimum.

This was let on the first viewing and achieved the full asking price of ÂŁ750pcm without a problem.

This sized property is extremely popular for families and couples at the moment; Nest Residential Lettings and Management therefore if you have a 2 or 3 bed house have recently let a 3 bed semi-detached with a garden, then you could expect a house in Southwold. rapid let for a healthy rental figure.

Nest Lettings are always looking for new properties to let out in order to meet increased demand; and due to their independence are able to dedicate time to providing each property with the attention it requires to secure a quick and successful let.

Therefore, if you have a property to let and would like any advice then please contact the team at any time on 01603 621180 or office@letnest.co.uk.

As this greater demand is met with a limited supply of rental properties available, this has resulted in a dramatic rise in rental prices in the last few months.

In East Anglia specifically they rose 2.75 per cent in June, taking the average rents in East Anglia to ÂŁ581 per month.

Although this is a negative for applicants searching for rental accommodation, this is good news for potential landlords looking to put their property on the open lettings market.

Above: Outside of Orchard House, Southwold.

Above: Recently let Orchard House, Southwold.

Dispatch October/November 2011

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Homes & Gardens Supreme Bathrooms Water Saving, take a SHOWER or a BATH? In response to the official drought in East Anglia, environment secretary Caroline Spelmen has already said that everyone should take a shower rather than a bath to save water.

“We are doing all we can to reduce impact on agriculture and wildlife, but everyone can play their part” she said.

She added “Households know how to use less water and everyone can do their bit to use water more wisely, not only through the summer but throughout the year.”

Supreme Bathrooms have looked at their products in mind and have welcomed the call to use showers rather than baths.

Its been acknowledged for sometime that showers are far more economical than

baths in terms of water use with a five minute shower using about a third of the water required for a bath.

This can save 50 litres of water every time.

With our new digital showers which have an eco setting to save water without compromising the quality of the shower and our eco toilet cisterns which will also save water and money, Supreme Bathrooms are getting ahead of the game.

Taking a bath out and installing a quality British made shower enclosure with clear shield glass to prevent lime scale build up and an eco digital shower will not only save water and money, but it will also transform your bathroom into a modern and spacious room for you to enjoy.

10 Dispatch October/November 2011

Plus the use of wetwall panels instead of tiles within the shower will also save time and money when the common problem of mildew on grout starts to show.

And don’t forget at Supreme Bathrooms we offer our customers the best sourced products from across Europe (Italy, Spain) and more importantly from Great Britain.

Quality products at competitive prices is a key selling point for Supreme Bathrooms but more importantly we offer and back the products up with a wealth of experience, unlimited advice and a follow on customer service second to none.

Visit Supreme Bathrooms now and book your free home survey for all work required.

News from across your region

Diss Bed Centre And Furniture Warehouse ...Is a family owned business which has been established for over 36 years, based in Diss, Norfolk.

Our new Furniture Warehouse on Sawmills Road, Diss offers a huge selection of leading styles of bedroom, occasional, dining and office furniture including Bedsteads, Sideboards, Wardrobes, Dining Tables, Chairs, Units, TV Stands, Nests of Tables, Desks and much more.

All ranges are available in solid woods including oak, ash, beech, birch and pine.

We also have a new exciting range of TV beds, electric beds and rise and recline chairs and with new lines being released regularly we are the place to visit for the latest styles and ranges.

Wednesday will be in and ready for delivery by the Friday.

We have a large range of stock in at all times available for same or next day delivery meaning you haven’t got to wait weeks for your new furniture.

With years of experience in the industry and fantastic customer service, we are best placed to give you any advice you need on the furniture you are looking for.

We offer something to suit every taste and budget.

Store opening times are as follows: Sawmills Road: Monday: Friday 9am-5pm Saturday: 9am - 4pm, Sunday: 10am -4pm.

You can also visit our website for our full ranges and our latest offers www.dissbedcentre.co.uk The store has easy access and parking and we offer free local delivery using our own specialised team, all of our furniture is ready assembled on delivery which saves you the time and stress of trying to assemble it yourself.

Big brands include Sealy, Silentnight, Hypnos, Myers, Staples and Healthbeds to name but a few.

With over 10 ranges of furniture displayed in store you shouldn’t struggle to find what you are looking for, however if you can’t see it on the shop floor do ask as there is every chance we can order it in for you - orders placed before

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CARING FOR THE ELDERLY Able Community Care Ways To Make Tasks Easier Around The Home

Since 1980 Able Community Care has been providing live-in care services throughout Mainland UK and the Channel Islands.

As you get older you may find it harder to manage in your home.

This guide from Age UK looks at the adaptations and equipment that are available and explains how to obtain them.

Access to your home If you are having difficulty getting in and out of your property there are ways to make it easier.

If you have difficulty climbing the steps leading to your front door, you could have a rail installed. If you are a wheelchair user, you may need to have a ramp installed to enable you to reach the front door. This may require alterations to the porch or front step.

Moving around your home If you are having difficulty moving around a

property, think about the risks related to floor surfaces, clutter and trip hazards. If you use a wheelchair, do you have enough room to manoeuvre your chair around each room and from room to room? If the ability to turn from a corridor into a room is inhibited by the door and corridor width, it may be possible to widen the door frame or to re-hang the door.

In the kitchen There are various pieces of equipment that can assist with preparing and consuming food and drink. If you can only use one hand or find it hard to grip or carry, there are tools such as spike boards to allow one-handed vegetable peeling, kettle tippers, widehandled cutlery, tap turners, non-slip table mats, bottle and jar openers.

12 Dispatch October/November 2011

Our clients, who range in age from their early twenties to centenarians, have all chosen to remain living in their own home rather than moving into a residential care home. When we ask our clients why they have chosen to have a live-in care package rather than move into a home where they could also have 24 hour care, we receive comments such as: “I can have independence in my own home. I can be spontaneous, if the sun is shining and I fancy being pushed round the park I can go.”

“Having 1:1 care means that no day is the same. When I was more able I could choose how to spend my days. Having live-in care means I can still do that.”

“My family wanted me to stay in my

own home, but they were worried about me on my own in case I fell. Having live-in care in my home eliminates their worries.”

“Being young I enjoy sports, clubbing and going to the pub. My live-in care scheme allows me to have the opportunity to participate, at any time of the day or even night!”

Able Community Care has provided just under fifty million hours of care and we have been able to help thousands of people and their families.

If you would like our information pack or would like to have a chat about our care provision, please call us on 01603 764567.

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Cut out and use these great value vouchers NOW! CALL 01953 456789 NOW! We all know that times are tough these days. Everything seems to cost more and paying the bills can be a real struggle.

So here at Dispatch we’ve found a way to help everyone cut a little off their costs each month, and as they say, every little helps!

Introducing “Your Local Vouchers.” Every month we’ll publish a selection of vouchers offering a discount from a wide range of local suppliers. All you need to do is cut out the voucher and present it to the business, when you buy whatever you need.

Remember, cut out “Your Local Vouchers” and save a little every month!

14 Dispatch October/November 2011

WIN Competition EGAP Luxurious Gift Basket Enter our competition and...

Local Spa Scoops Finalist in The Good Spa Awards 2011 SK Clinic + Spa, based in Bury St Edmunds, has received Finalist Status in The Good Spa Awards 2011 in the category of ‘Spa By Yourself’.

To be nominated as one of 35 top spas in the country (The Good Spa Guide has over 800 listed on their site), this really is a great achievement for SK.

leaving comments detailing what it is they love about the spa and why they felt it deserved to win. The Good Spa Guide website described the requirements for nomination in the ‘Spa By Yourself’ category as: “A spa that never seems crowded, that is always serene, where the experience feels personalised.”

The final decision was made by a panel of expert judges but in a unique twist their choice was influenced by clients of each nominated spa. Suffolk spa-goers were able to proclaim their support for SK Clinic + Spa by visiting www.goodspaawards.com and

Daniela Chandler, SK’s Spa Director, said of the news; “We are absolutely delighted that SK has received this

prestigious accolade from The Good Spa Guide.

On behalf of all the staff at SK, I would like to thank those who took the time to show us their support; we could not have come so far without you.”

Described by The Good Spa Guide as “immaculate, stylish and serene”, SK was recently awarded with a Five-Bubble rating that demonstrates its unwavering

commitment to excellence. With a celebrity following that includes Jodie Kidd, Kate Walsh, Alexandra Burke and Tom Felton, SK is a star attraction in the heart of Bury St Edmunds.

To contact SK call 01284 748470, email info@skclinic.co.uk or visit www.skclinic.co.uk

Can You Find These Words?

Cleanse Cucumber

Pevonia Gel

Spa Vitamin E

Slippers Smoothing

Toning S K Clinic

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This luxurious Gift Basket from SK Clinic + Spa contains an array of spa delights to entice your senses whilst indulging in Spa-At-Home pampering and comfort.

skincare gels are drenched with nature’s most selective plant extracts and are suitable for all skin types.

Spa At Home Essentials Pack contains 4 delectable body skincare products by Pevonia Botanica.

Saturate your skin with nature’s purest ingredients to de-stress and refresh for silky-soft skin whilst unwinding with the aromas of a Lavender candle. Pevonia’s Fleece Bathrobe & Slippers are so silky soft they provide a feeling of comfort and sanctuary. Simply Beautiful Collections

3-in-1 Complete Cleansing & Toning Gel is a refreshing non sticky, easy to use, complete cleansing gel; no need for 3 separate products; Facial Exfoliating Gel is the perfect facial skin smoother; Cucumber Gel is a cooling, soothing, Vitamin A enriched Gel for eyes or face; Vitamin E Gel is a protective and smoothing moisturiser. Finally, spoil yourself at SK with a £30 Treatment Gift Voucher visit www.skclinic.co.uk or Tel: 01284 748470.

P H C O S

Your Contact Details...

Name: Address:

Telephone Number: Please send your entry to:

Dispatch Magazine, Queens House, Queens Square, Attleborough, Norfolk, NR17 2AE. Please tick box if you do not wish your details passed onto SK Clinic.

Usual Dispatch rules apply. The winning entry will be drawn on 31th October 2011.

Bury St. Edmunds

Dispatch October/November 2011 15