Wymondham, Dereham & Watton. February 2015

February 2015 | PRICELESS

LOCAL NEWS ELDERLY NEWS

each UPDATE HOMES & GARDENS

FOR WYMONDHAM, DEREHAM & WATTON

www.DispatchMagazine.co.uk

Our curtains and furnishings have a luxurious ďŹ nish, conveying the highest levels of quality and style.

Call to arrange your free home visit.

01603 615945

8 St. Benedicts Street, Norwich, Norfolk NR2 4AG

01953 455415

Haverscroft Industrial Estate, Attleborough, Norfolk NR17 1YE

www.norwichsunblinds.co.uk

February 2015

WELCOME 3

Tel: 01953 456789

&

www.DispatchMagazine.co.uk www.FineCity.co.uk

@Dispatch_Mag @FineCityMag

Editor: Jonathan Horswell

Issue 88 February 2015

Advertising: sales@DispatchMagazine.co.uk

Deadline for all submissions for the next issue is:

Editorial: editorial@DispatchMagazine.co.uk

Š Dispatch Magazine Disclaimer:

Design: design@DispatchMagazine.co.uk Dispatch Magazine: 01953 456789 Queens House, Queens Square, Attleborough, Norfolk. NR17 2AE.

DispatchMag FineCityMag

February 10th 2015

No part of this magazine may be reproduced or used in any form or by any means, either wholly or in part, without the prior written permission of the Publisher. The views expressed by contributors are not necessarily those of the Publisher.

Every effort is taken to ensure that the contents of this magazine are accurate, but the Publisher can not assume any responsibility for errors or omissions. Whilst reasonable care is taken when accepting advertisements the Publisher will not accept any resulting unsatisfactory transactions. They will, however, immediately investigate any written complaints. The Publishers reserve the right to amend such submissions and cannot accept responsibility for any loss.

February 2015

4 WYMONDHAM

www.wymondhamonline.co.uk

Priory Insurance A look a Public Liability Insurance Public Liability is designed to cover Businesses or Sole Traders for claims made against them by members of the public. With easy access to ‘no win no fee’ Solicitors, claims are becoming more frequent as alleged negligence is tested in Courts.

It is therefore essential that adequate cover is provided to ensure that defence costs can be met and protection is provided, as in many cases a large claim could effect personal assets and cripple the business.

Our Liability Division handles Employers, Public and Products Liability cover for indemnity levels to £10,000,000. Higher levels are available and can be arranged if required.

YOUR COMMERCIAL PROPERTY SPECIALIST

We have an extensive specialised panel of Insurers with whom we place this type of risk, including Aviva, Axa, Ageas, NIG Insurance as well as specialist Lloyds Underwriters to ensure you receive the best possible rates.

Our experienced staff will ensure that we tailor the policy to meet your specific needs, so you only pay for the cover you need.

Whether you are a Sole Trader or Limited Company, large or small, we will provide you with a dedicated account handler who will always be on hand to discuss policy covers.

For more information or advice, please feel free to call in to our Wymondham Office.

TO LET

Breckland Business Centre St Withburga Lane, Dereham, NR19 1FD – Serviced offices ranging from 73 sq ft (6.7 m2) to 1142 sq ft (106 m2) – Excellent town centre location – Available now, viewing highly essential – EPC rating: D

CONTACT US:

01362 656378 / 656210 commercial.property@breckland.gov.uk www.breckland.gov.uk/businessproperty

WANTED for

Attleborough Summer Playscheme Club 99 (a registered charity now in its seventeenth year)

From Monday 27 July to Friday 28 August

A Team Leader, Deputy Team Leader, four Assistants & two one to one Support Workers Experience with children aged 5 – 11 is essential

Salaries: Leader £375 per week Deputy Leader £300 per week Assistants & Support Workers £270 per week

For further details & application form please ring 01953 456211 or 01953 454597 Closing date for applications Friday 13 March Interviews will take place on 10 and 11 April

February 2015

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WYMONDHAM 5

The Stove & Fireplace Centre Over past years, Fireplaces and Wood Burning Stoves have come back in to their own as the focal point of many rooms and for both contemporary modern homes as well as traditional period properties, there are stunning designs to suit all tastes.

There is so much scope in style and finish for fireplaces today and one of the best places to realise the truth of this is at the new relocated showrooms of “The Stove & Fireplace Centre” at Brunel Way in Thetford.

Established in 1993, they can offer the consumer professional advise on the most suitable choice of Fireplace & Stove for their home, being the only HETAS Approved retailer in Norfolk & North Suffolk.

Here choice has never been greater, with Surrounds manufactured from Marble, Limestone, Sandstone, Solid Timbers and Cast Iron, all in different sizes and designs, including Period to Traditional styles through to more Modern and Contemporary styles, offering superb finishes to any rooms.

Here you will find over 60 displays complimented by a superb range of Wood Burning & Multi-Fuel Stoves, natural looking coal effect gas fires, as

well as a vast range of Electric Fires.

There are even Gas Fires if you have no chimney. This is an ideal place to find new ideas to give your home that very individual look with the addition of a new fireplace which can even be made bespoke to your requirements.

offer a professional Chimney Sweeping Service, from their NACS trained InHouse engineers, using the latest PowerSweeping equipment, which is much more thorough than traditional methods, giving a cleaner and more efficient flue.

Opening Hours: Monday-Friday 9am-5pm Saturday 9am-3pm Tel 01842 766999

www.stoveandfireplacecentre.co.uk They offer a full and professional installation service, having their own In-House HETAS installers, which has to comply with the current building regulations.

Anybody wishing to have a Solid Fuel Appliance installed must have the installation carried-out by an installer who is HETAS registered so as to conform to building regulations, if not, approval from local building control must be sought, which can sometimes be more costly than having “The Stove & Fireplace Centre” do the work Failure to carry out this will result in your building & contents insurances possibly becoming invalid. The company also One of the biggest and best

01953 452622

scrap@mellormetals.com

Est. 1981

Any old iron... and cars and batteries

MAIN STOCKISTS OF STOVAX STOVES, CAPITAL FIREPLACES & STOVES, ELGIN & HALL, FOCUS FIREPLACES, COLIN PARKER FIREPLACES,DIMPLEX, VALOR, KINDER FIRES, KHOLANGAZ FIRES, NEWMAN FIREPLACES & STOVES, EKOL STOVES...

Come and visit the superb showroom at The Firplace and Stove Centre Over 60 displays to view. Choose from stone, marble, timber and cast iron.

Gas / Electric / Solid Fuel Full installation service by our own in-house installers Norfolk’s only HETAS - APPROVED RETAILER, meaning you get the best advice and installation.

and copper and lead and stainless steel and aluminium and...

AmaZINC or what!

Find us at metalrecyclers.co.uk facebook: Mellor-Metals twitter: @mellor_metals

Making light work of heavy metals

OPENING HOURS

We will be Beat Any Genuine Like for Like Written Quote

Monday - Friday 9am-5pm • Saturday 9am-3pm Established 1993

01842 766999

29 Brunel Way, Thetford, Norfolk IP24 1HP Email: fireplaceman@btconnect.com | www.stoveandfireplacecentre.co.uk

February 2015

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WYMONDHAM 7

TG Bodyshop Gem of a car repair workshop tucked away in Acorn Court on Bridge Industrial Estate Wymondham Sometimes when you need work done to your car, you have to go to more than one garage as the range of services is just not complete enough, making the whole experience a bit of a pain.

TG Bodyworks in Wymondham is different. You can get all types of work carried out on your vehicle, from minor to major repairs on the bodywork, right down to tyre and exhaust replacements.

The friendly team at TG Bodyshop are proud of their reputation and also of their new premises on the Bridge Industrial Estate, which is in the quiet business sector of Wymondham tucked away in Acorn Park.

vehicle repairs From Minor To Major Body Repairs • Mechanical • Tyres • Exhausts • Valeting

They are easy to find, just go under the bridge on Silfield Rd, and go up the hill a little way and turn right. You will find the

Call Us NOW! 01953 602667 07788 544996 We have recently moved to: 6 Acorn Court, Wymondham, Norfolk, NR18 9AL (Behind Jewsons)

February 2015

8 WYMONDHAM

www.wymondhamonline.co.uk

Friendly & professional advice for your Business and your Family www.rogers-norton.co.uk

01953 453774 Connaught Lodge, 10 Connaught Road Attleborough, NR17 2BN (Formerly Nicholas Daykin Solicitors)

Rogers & Norton Solicitors Business As Usual For Attleborough Solicitors Following their recent acquisition of Nicholas Daykin Solicitors, Rogers and Norton are looking forward to continuing to service the needs of the existing client base in Attleborough as well as welcoming new clients to the Practice.

The Firm is very mindful of the importance of continuity and has retained the services of all the existing lawyers in Attleborough, whilst at the same time being able to call upon additional specialisms and expertise from its Norwich office when required.

The Attleborough office has a strong emphasis on acting for private clients.

In property matters, both Jackie Raggett and Heather Etteridge advise upon the full range of property transactions involving the sale and purchase of freehold and leasehold land.

Jackie also looks after property transactions for a number of local

February 2015

businesses. Christine Mason advises on all areas of private client matters, involving the preparation of wills, powers of attorney and dealing with probates, whilst Averil Ballam is a highly experienced and well regarded matrimonial lawyer.

All your travel needs under one roof

Holidays Worldwide Flights Hotels Car Hire Coach Trips Travel Insurance Business Travel

The office has 2 consultants, Terence Blackford and Darren Baker. Terence is a member of STEP and regularly involved in handling complex trusts and estates.

Darren is a highly experienced litigator who has experience in a wide range of contentious matters.

and much much more!!

All of the above staff will be supported by the team of lawyers in the Norwich office.

Further information can be found about the Rogers & Norton team on the Firm’s web-site: www.rogers-norton.co.uk

Queens Square, Attleborough, Norfolk, NR17 2AE

01953 455003

sales@attleboroughtravel.co.uk www.attleboroughtravel.co.uk ABTA No.P5356

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WYMONDHAM 9

Kerry Butcher Accountancy Services Is becoming a limited company right for you?

Happy New Year to you all!

Ok so I know that this is a bit late and we have already done January 2015 but did you notice that we didn’t appear in the last edition of Dispatch? This was because it was “silly season” for us - the final month leading up to TAX RETURN DEADLINE! But now it is over for another year so time to move onwards and upwards.

Ok just before we do –a few important things to say – firstly if you didn’t get your tax return in before the deadline – don’t panic, don’t ignore the situation and do come and talk to us.

The penalty for late submission of your tax return is £100 but this goes up quite quickly if you carry on ignoring the requests – so our advice would be come and chat to us and let us help you get your affairs sorted, your tax return submitted and amounts owed calculated – even if you can’t afford to pay all that you owe it is far better to have the amount calculated and submitted – and then discuss a payment plan with HMRC. Plus one final thing – don’t forget if you find something that you forgot to include in your tax return, an amendment can be filed for up to 3 years after – so if you forgot to include some vital expenses or mileage or some income –don’t ignore this – and definitely don’t wait for HMRC to come and find you – be proactive and make sure you are up to date.

Right enough self assessment for now!

One of the most popular questions that I get asked by clients is – Should I go limited ?

There are a lot of plusses and minuses for becoming a limited company, for some businesses it may seem like a no brainer and for others maybe now is just not the right time.

However one thing most people do seem pretty certain of is that to transfer your business to a limited company - is a tax saving measure.

But did you know that one of the most popular tax breaks associated with becoming limited has been changed from 4 December 2014?

Most sole traders and partnerships will have traded for a few years before

they start to think about becoming a limited company. This means that the unincorporated business will have built up a reputation known as goodwill, which can be sold to the company that the owner is connected to. ( A proper valuation must be obtained first).

Up until 4 December 2014 subject to conditions, the amount paid for goodwill to the business owner was liable for capital gains tax, but this was usually only at 10% thanks to entrepreneurs relief. Since 4 December 2014 this entrepreneurs relief no longer applies and if goodwill is sold to a company which the business owner is connected to (rather than exchanged for share capital to that value) capital gains tax will now be due at either 18% or 28%.

Over the next few months if there are any questions that you have about accounts, VAT or tax affairs, why not write to us or email kerry@kerrybutcher.co.uk – start your email with the heading, question for Dispatch – I will answer some of the questions I receive in the next few editions of Dispatch. Who said that you never get anything for free!

Remember though, the information given is general and it would always be best to check information out with us personally before making any big decisions.

We still offer a free initial consultation so make 2015 count for you!

Although this sounds harsh don’t forget that each individual still has an annual exemption for capital gains tax each year, so this may not be quite as bad as it sounds. It is always really important to make sure that you have all of the facts before you make any big decisions.

Also don’t forget that if you decide to incorporate your business, company accounts will have to be prepared which are larger and more complicated.

Accounts must also be submitted to Companies House and a large more complicated tax return (corporation tax return) must also be submitted to HMRC. As a director of a company you will also have to complete a self assessment tax return as well, so that self assessment fun will continue anyway.

As you can tell, there is a lot to think about for all businesses and it is important to make sure that whatever decisions you make, they are right for you.

Tax savings are great but if you end up filing company accounts late at Companies House, the amount you saved in tax might just about pay the late filing penalty that will be charged by Companies House – and this is not tax deductible.

Whatever your plans are for 2015 why not come and talk to us first. If you have ideas for a new venture why not make 2015 the year that you turn those ideas into reality.

Becoming self employed and starting up a business can be as big or as small as you want it to be so why not come and chat to us and get the ball rolling.

February 2015

10 WYMONDHAM

www.wymondhamonline.co.uk

New Year, New Bed...?

Do you need to replace your bed?

Did you sleep well last night?

Do you feel refreshed and ready to start the day?

For most of us a third of our life is spent asleep, meaning the wear on our mattress over time is considerable, yet a staggering 25% of people wouldn’t consider changing their mattress – even after more than 10 years.* It is hardly surprising then that 58% of the population complain of waking feeling stiff and achy.* How do you know if you need to replace your bed?

• Is your bed more than 7 years old?

• Is it uncomfortable? Or when you sleep in someone else’s bed, does that feel better than your own?

• Do you wake in the morning with a painful back or stiff limbs?

• Can you feel the springs beneath the surface of the mattress?

• Do you and your partner roll together?

• Is your mattress just generally warn and discoloured?

If you answered yes to one or more of these questions, then it could be time to invest in a new bed!

One of the keys to having a healthy and happy life is SLEEP! Sleep is required to allow our bodies to recover, help our brains work correctly and can even help you lose weight.

The right environment is essential for a good nights sleep, your room should be dark, quiet and warm.

Remember to turn off those mobile phones, vibrations and flashing lights can disturb your sleep.

At Sound Sleep, we are mattress specialists. We have an extensive range of mattresses suitable for any budget.

With a huge range of open coil, pocket sprung, traditional mattresses, eco memory, latex and memory foam, we are positive we have a mattress for you.

At Sound Sleep, we stock a variety of brands and different types of mattresses, for example pocket sprung, memory foam, latex and so on.

Each manufacturer has different mattresses that offer different levels of support and comfort.

When mattress shopping, it is essential to ask for help. We are

highly trained mattress specialists and are on hand to advise you, not to high pressure you in to buying something that may not be suitable.

When you have chosen a new mattress, don’t forget that pillows are very important too.

A cheap, unsupportive pillow can cause neck and back problems.

These are just as important as your new mattress.

For more help and advice, visit our in store Mattress Specialists who can talk you through all the pros and cons of various mattresses.

We also pride ourselves on having the most up to date mattress technology.

At Sound Sleep we have now taken the decision to offer 0% interest free credit, this allows our customers to be able to have the bed and mattress they need for comfort and support with the option to pay monthly. This service we offer is completely free of charge, there are no added

February 2015

charges, our prices are not inflated to compensate for the finance and our mattress specialists do not earn a commission for selling a product with finance like many of the big bed retailers do.

We are even able to offer finance without you visiting our store, we can do this over an email or text link and you can complete and pay the deposit on your PC or smart phone without leaving the comfort of your home!

Representative Finance Example Product Price £700.00 Deposit £175.00 Finance amount £525.00 Cost of credit £ 0.00 12 Monthly Payments £43.74 Finance subject to acceptance.

Minimum spend applies. *Research by British Chiropractic Association and Sealy 2012 www.soundsleepbeds.co.uk www.bedfed.org.uk

To celebrate the arrival of the brand new 2015 Diamond Collection we are giving up to £150 OFF the in store marked prices THIS OFFER ENDS 16/02/15

Solid Oak Assembled Bedroom

All beds are available in a range of sizes and storage options - see in store for more details

4’6 4000 Pocket Memory Wool Divan Set with 2 Drawers RRP £1638

OUR PRICE £949

4’6 Ultra Memory Divan Set with 2 Drawers RRP £449

OUR PRICE £349

3’0 1400 Cashmere Adjustable Bed Set

(other adjustables in store)

RRP £1219

OUR PRICE £849

Farmhouse Assembled Bedroom

4’6 1400 Pillowtop with End Storage Drawer Divan Set RRP £1149

OUR PRICE £999

INCLUDES £150 OFF

Sound Sleep Bed Warehouse

Come and visit our huge showroom at Aloe Farm - Mile Road - Winfarthing - IP22 2EZ Between Diss & Attleborough on the main B1077 - Look for our bright yellow sign!

For mattress advise please call 01953 861177 Open Monday - Friday 9:00 - 5:00 Saturday 10:00 - 4:00

Sunday 10:00 - 1:00

Credit & Debit Cards Accepted - Old Bed Disposal Service Available

14 GENERAL

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East Anglia’s Children’s Hospices (EACH) Maker a pledge to support the nook appeal in 2015 East Anglia’s Children’s Hospices (EACH) is calling upon the people of Norfolk to make an extra special pledge in 2015 - to support the nook appeal in any way they can.

The nook appeal was launched on November 25th in the presence of the charity’s Royal Patron, The Duchess of Cambridge, outlining the vision for a new purpose-built children’s hospice which will cost £10m to build and equip. The new hospice will replace the current facility in Quidenham which is extremely restricted in its facilities and development.

There are many ways in which you can support EACH which could not only benefit you as an individual, but also the many life-threatened children, young people and their families who rely on EACH for care and support.

Getting healthy is always a great way to start the year, and there’s plenty of ways to do it and raise vital funds. You could get sponsored to go on a diet, give up smoking or drinking alcohol and you could also donate the money you save to the appeal too.

As well as abstaining, you could get active by taking part in a challenge to improve your fitness and there’s plenty to choose from.

February 2015

• Great East Anglia Run – King’s Lynn, 3rd May • EACH Ride for Life – Thetford Forest, 14th June • London to Paris Bike Ride, 22th - 25th July • Trek Fest The Peaks, 5th – 6th September (Global Adventure Challenges) • City of Norwich Half Marathon – 22nd November • Norwich Santa Run – Dec 2015 EACH is hosting three very special events this year with more planned as the year progresses. The EACH Colour Dash at Eaton Park on May 3 which will bring a colour explosion to the county as participants are showered with coloured powdered paint as they complete a 5km run. The nook appeal skydive will see participants experiencing free fall from 12,000ft reaching speeds of 120 mph while the nook 25/50/100 Bike Ride on September 6th will see cyclists getting in the saddle for the cause.

If you fancy something a little less active then why not commit to doing one of the following: • Have a collection pot at home and collect up your loose change for the nook appeal.

• Hold a coffee morning in aid of the nook appeal.

• Have a clear out at home and hold a car boot sale and donate the proceeds to

the nook appeal.

• Organise a dress down day where you work and donate the proceeds to the nook appeal.

Not all pledges need to have a fundraising element however – you could pledge to donate your time as a volunteer, learn a new skill or help raise awareness of the cause.

And if these options are all too much – make a simple resolution to make a donation to the nook foundation appeal and donate £10 in different ways including: • Text to donate - Text NOOK10 + £10 to 70070 • Just giving page - justgiving.com/ thenookappeal • Send a cheque to - East Anglia’s Children’s Hospices (EACH), Suite 5, The Old Dairy, Elm Farm Business Park, Norwich Common, Wymondham, Norfolk, NR18 0SW. • To find out more visit: www.each.org.uk/the-nook or contact us in the following ways: Tel: 01953 666767; email: norfolk@each.org.uk Twitter: @EACH_norfolk #thenookappeal Facebook: thenookappeal

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GENERAL 15

February 2015

16 GENERAL

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An opportunity Utility Warehouse succeed in the new ‘Professional’ boom of Network Marketing!

The ‘Momentum’ stage [the Boom] of any new growth cycle is when fortunes are made. Riding the boom of the 1st cycle in a new industry is difficult so very few people succeed.

Riding the boom of the 2nd cycle is the ultimate business move as the growth is dramatically faster yet more secure as the growth is based on proven success yet the evolution creates like a ‘groundfloor’ opportunity even for the huge established companies.

A recent example is the Smartphone boom, based on the mobile phone business with Utility Warehouse.

company of the 21st Century and has recently been ranked the 15th largest Direct Sales company in the world.

Not bad for a relatively young company that only trades in the UK with a fraction of the distributor base of the global giants.

The ‘buzz’ of a new ‘Professional Age’ for Network Marketing is very positive for Utility Warehouse as they, in fact, have been a pioneer of many elements that define this new age since its founding in 1997.

A few years ago, we wrote our first report on Utility Warehouse where we predicted its 1st Momentum Stage and very optimistically predicted that they would achieve £500million within 10 years, they achieved this in just six years.

The company has championed the ‘customer first’ mentality winning endless ‘Best Value’ awards from leading independent consumer ‘Which?’ magazine. And they have pioneered Professional Development with their customer focussed distributor training.

Simply put, Utility Warehouse is THE most successful European Direct Sales

Given the massive demand for new income opportunities, we believe that

February 2015

Utility Warehouse will enter a new Momentum stage that will catapult them into the ‘Big Boy’ level of telecoms and utilities companies in the UK. We expect sales to achieve £2billion by 2018.

In fact, if the company can maintain its business model and accelerate its development of ‘Professionals’ then it could achieve £4billion by 2020.

The most important result of this dramatic growth period will be that Utility Warehouse will produce more exciting meaningful incomes for more people than any other UK company in Direct Sales history.

For more information on how you can get involved in the fantastic opportunity, call Jonathan Now on 07802 690589.

Don’t miss out!

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HOMES & GARDENS 17

Care, reassurance and support... ...when you need it most

53 Baxter Row, Dereham 01362 692233

We’re available 24 hours a day eastofengland.coop/funerals

February 2015

18 Homes & gardens

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ClarkBuild, For All Your Building Needs Chartered building company for whom no job is too small We provide professionalism and integrity, value for money, compliance with good building practice and with the proprietor/ director has been 35 years in business with a professional qualification.

receive a professional and personal service for all your building, wet rooms and maintenance needs.

No job is too small for us. We offer bathroom and kitchen installation, loft conversions, renovations and extensions, as well as roofing, driveways, building maintenance and repair.

T: 01953 601678 M: 07788 722151

• Wet Rooms • Free Survey • Fully Insured • Local Authority approved for disability grants • Adaptations • Alteration • General Building • Extensions • Structural Repairs • Loft conversions • Property refurbishment At CLARKBUILD LTD we know you will

February 2015

Please call us for a free quotation.

mailbox@clarkbuild.co.uk Unit 15, Penfold Drive, Wymondham, Norfolk NR18 0WZ

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HOMES & GARDENS 19

Windows Are Such An Important Facet of Your Home They give your property character and individuality, and also offer the practicalities of insulation and security Because of their very nature, the windows and doors on your house or bungalow are a significant investment and cost.

repairs, worn out window hinges, broken window handles and locks, and draughty includes clear, patterned, toughened, leaded and Georgian bar windows.

Problems, however, can occur – hinges and locks may break or stick, handles work loose, there may be draughts around the house and windows may become “blown” or steamed up.

New locks and handles, bathroom and kitchen windows, hinges, patio doors and cracked panes can all be easily and effectively dealt with. It’s not only with repairs, the same applies for upgrades as well such as to A-rated windows with the highest grade glass.

But rest assured, these issues do not have to prove as expensive to remedy as you may think - and repair is usually the best and most cost-effective course of action, rather than replacement.

Steve Olley, who has 20 years’ experience of repairing double-glazed and sealed-unit windows, knows that an effective repair can give windows a whole new lease of life.

“A lot of people think that when the glass has blown - when you cannot see through a window properly - or that there is condensation on a window or that double-glazed units become steamed up, that they need a whole new window,” explained Steve, who runs S & C Window Repairs with his wife Clare.

“But repairs are relatively straightforward and not expensive. The glass can come out of the frames and be replaced, so there is simply no need to go to the expense of having a whole new window and frame.”

S & C Windows provides a service to repair windows, doors and conservatories and that includes misted or broken sealed units, UPVC window and door repairs, conservatory repairs, patio door

Covering the whole of Norfolk from bases in Norwich and near Holt, S & C Windows, can upgrade standard windows to A-rated windows, without removing the frames and merely by changing the quality of the glass.

Steve said: “We can do upgrades with the highest quality glass without changing the frames.”

In the 1970s and 1980s people often selected golden handles for their windows, commented Steve, but they can also be changed quite easily to give the windows an upgrade and a modern new appearance.

“I am cheaper than other operators and can offer cost-effective solutions with a quick response.” he added.

Customers ring through to Steve’s main contact number where a call operator will take brief details and instantly send them on to Steve via text. “I’ll then telephone the customer to make an appointment, make a visit to assess what they need and if they are happy with the quote place an order for what is needed and then arrange a convenient time to install.” he said.

FREEPHONE 0800 160 1932

We provide a service to REPAIR windows doors and conservatories in Norfolk.

Cracked or misted windows

Broken/cracked or steamed up conservatories

Stiff or damaged door handles and hinges

FREE ESTIMATES No call out charge No job too big or too small SAVE MONEY For an honest opinion and free estimate please call

0800 160 1932 www.sandcwindows.co.uk

Dispatch Ad.indd 1

February 2015 30/08/2014 15:16

20 ELDERLY

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Keeping Safe in Winter

The Denture Clinic

Tips for keeping safe in Winter

Professional denture service based in Norwich

Getting ready for the cold weather – which can start as early as October – means that you’re more likely to keep warm and well. Here are some things you can do to stay safe and ward off the winter chills.

Have your heating system serviced and your chimney swept, or ask your landlord to do this if it’s their responsibility.

get it replaced. If water pipes freeze they can burst, so you need to be able to turn off the water at the main stopcock.

If you’re worried about walking your dog in icy weather, contact The Cinnamon Trust they may be able to match you with a dog-walking volunteer in your area.

Martin qualified with the Royal College of Surgeons (Eng) and has been working with dentures since 1986. Martin is highly experienced in providing cosmetic dentures to his patients, giving advice in a friendly, caring and professional manner. Martin’s advanced knowledge helps him to solve the most challenging of dentures problems.

If you have wood-burning, coal or gas heaters, make sure there’s adequate ventilation. Never block air vents, and get your boiler serviced every 12 months by a gas engineer.

Check with your energy supplier for further advice to help you prepare for winter. Our free guide Save energy, pay lesshas tips on insulating and draught-proofing your home.

During your first appointment to the Denture Clinic, Martin will undertake a detailed clinical evaluation, enabling the diagnosis to be reached, in order to create a detailed treatment plan, which is then tailored exactly to your needs.

By taking the first steps at the Denture

Make sure you know where your main stopcock is and check that it’s easy to turn. If it’s jammed, you may need to

Live-in Care, The Real Alternative to a Care Home Live-in carers can provide domestic, personal and social care Given the choice, many people would prefer to be cared for in their own home and Able Community Care has enabled thousands of people to exercise this choice.

Our experience has shown that having a regular rota of experienced carers in your own home is often a much happier alternative than moving into a care home.

Able Community Care provides livein carers whose role is to provide domestic, personal and social care tailored to each individual’s needs and wishes.

Each live-in carer lives in a person’s home for a fortnight providing a safe, secure and reliable care package.

Able Community Care’s objective is to establish two or three liked carers who return on a rotational basis in order to provide a continuous service with as little disruption as possible.

February 2015

Martin as a Clinical Dental Technician (CDT) is a registered dental care professional, trained and qualified to provide a range of denture services direct to the patient, previously only available through your dentist, although some treatment plans will require a referral from your dentist, partically if you have your own natural teeth remaining.

Able Community Care also provides live-in ‘home from hospital’ cover, respite care and holiday companions.

Able Community Care’s website www. uk-care.com provides comprehensive information, including many moving and heartfelt client comments. There is also an option to sign up for their free email Newsflash, written by the MD. Angela Gifford each week.

Angela Gifford formed Able Community Care in 1980 and as Managing Director she continues to benefit this successful company with her long experience of the care sector. Angela is highly regarded as an expert in the field of home care.

For a Free Information Pack please don’t hesitate to contact Able Community Care on 01603 764567 or email Ablemg@aol.com. www.uk-care.com.

Clinic, Martin is able to offer you the advanced technical and clinical skills needed to carefully design every denture to your individual requirements. For ease and comfort appointments can also be made with a dental practitioner.

We follow four principles: * Rebuilding your morale with personal dentures * Patient centered dentistry * Patient controlled dentistry * Highest quality standards in both clinical a nd manufacturing procedures Customer Feedback: “After just 10 days, Teeth that fitted and stayed in place when eating; life is great!

No more polly-grip” Patricia, Gt Yarmouth.

For more information or to speak to someone from the clinic, visit the website: www.denturecliinicnorwich.co.uk or call 01603 624071

@Dispatch_Mag

Specialist Dementia Care at It’s Best The Beeches care home in East Harling With a number of recent news articles portraying poor care within care homes, especially within the Dementia market, one Norfolk care home in particular is bucking the trend.

The Beeches is a registered care home for the Elderly and those suffering from Dementia. The home is set in 2 acres of beautiful gardens in the town of East Harling.

All rooms are furnished to hotel standards but are personalised to suit each new resident, with residents encouraged to bring in their own personal belongings. There are 44 bedrooms with a separate specialist dementia wing for 15 residents.

The Home provides a range of assisted bathrooms, showers and accompanying mobility aids. The Home also has a number of spacious lounges and a conservatory offering large flat screen televisions.

Meal times are an important part of the day and The Beeches offers a full choice of daily menus. A balanced and nutritious diet is offered with emphasis placed on fresh homemade meals.

Hot and cold drinks and a range of snacks are available throughout the day. The homes menu is created by discussions between the residents, their families and staff.The Home has an Activities Co-ordinator who organises activities on a daily basis for the Residents. These are led by resident’s requests and family’s suggestions and

have included cinema afternoons, arts and crafts, external entertainment, quizzes and reminiscent based events.

Resident’s parties are organised on a regular basis and at all times the Home believes in maintaining social interaction between residents, their families and friends.

The Beeches is owned by Norfolk based company Black Swan International Limited who have 13 care homes in Norfolk, Essex and Cambridgeshire.

They are an experienced care operator that prides itself in putting residents needs and feelings first. The dignity and independence of each resident is promoted within all of the Company’s Care Homes.

For more information, to request a brochure or to arrange a visit The Beeches can be contacted on 01953 717584 or visit their website www. blackswan.co.uk Black Swan International to expand with multi-million pound finance package Norwich-headquartered Black Swan International Ltd has secured a sevenfigure funding package from NatWest as part of its continued expansion plans.

Founded in 1994, Black Swan currently operates 13 private care homes across Norfolk, Essex and Cambridgeshire − with a headcount of over 400.

The funding arrangement and refinancing package with NatWest has

O VER £550,000

ELDERLY 21

SPENT ON UPGRADING THE HOME !

THE BEECHES

Rooms from £550 per week

Single En Suite Bedrooms

Permanent, Respite and

Holiday Care Chiropody and Hairdressing in the Town Centre Individual Centred Care Home Cooked Meals Daily Activity Flat Screen TV in

Every Bedroom

THE BEECHES

The Beeches 1 West Harling Road, East Harling, Norwich, Norfolk, NR16 2N Telephone +44 (0)1953 717 584 Fax. : +44 (0)1953 717 584

thebeeches@blackswan.co.uk www.blackswan.co.uk enabled the firm to acquire The Beeches, East Harling. Following the deal, Black Swan has embarked on a 12-month re-development programme at the 44-bed care home, including physical improvement works.

Tom Lyons, operations manager for Black Swan International, said “The funding stream agreed with NatWest is instrumental in helping us achieve our long-term ambitions, allowing us to invest in our care homes and prepare for future growth.

“It’s an exciting time for the business as we add The Beeches to our portfolio and upgrade the home for the comfort and benefit of residents.”

Paul Barford, relationship director and healthcare specialist for NatWest, added: “A passion for putting customers at the heart of their business underpins the Black Swan team’s success.

“We are proud to support them through an exciting period of growth, which will further cement the company’s strong position in the sector.”

February 2015

@Dispatch_Mag

DISPATCH BUSINESS DIRECTORY 23

Need a locksmith? 24/7!!

Kingfisher Locksmiths No call out charge OAP Discount Tel 01953 602255 Mob 07958 315661

A Norfolk Trusted Trader! www.kingfisherlocksmiths.co.uk

PODIATRY Whartons Court Wymondham NR18 0UQ 01953 425 825 info@footsureuk.com

CHIROPODY FOOTCARE

FOOTWEAR

As HCPC registered podiatrists we specialise in the diagnosis and treatment of foot problems. We can offer expert help with:

• Skin problems such as corns, calluses and verrucae • Nail issues including laser treatment for fungal nail infections • Diabetic foot care and foot health assessment • Biomechanical assessment and orthotic prescription

FOOTWEAR We stock a range of quality footwear in a range of width fittings with qualified staff on hand to give advice.

February 2015