If you were asked to give an example of a person you believe to be a true leader, who would you name? This question is the key to a successful and sustainable business, ecause there’s no replacement for good leadership. An effective leadership is key to solving critical challenges that might threaten the existence of the SME – examples being, insufficient cash flow, rising costs, turbulent markets, impulsive customers, and compliance issues. Leaders in SMEs need to manage things, both big and small.
Consequently, it is the mental framework and strength of the leader that decides the fate of the enterprise, very much like any other organisation.
However, unlike other organisations, an SME leader does not have the luxury to hide behind titular roles, like in a big organisation; nor can they give up, as the stakes are really high than a start-up and failure isn’t an option. In spite of constant struggles of employee engagement and retention, and seeking validation amongst a sea of compet