SCIA Annual Report 2015-2016 by Spinal Cord Injuries Australia

Peer Support 2 Australian Disability Enterprise 3 CEOâ&#x20AC;&#x2122;s report 4 Presidentâ&#x20AC;&#x2122;s message 5 Vision, mission and values 7 Activities, goals and objectives 8 NeuroMoves 11 Preparing for the future 12 A year in review 14 Policy and Advocacy 15 Highlights and achievements 16 SCIA across Australia 18 EmployAbility 19 Our members 20 Accommodation 21 Community engagement 22 Partnerships 24 Trusts and foundations 26 Staff 27 Board of Directors 28 Management team 30 Governance 32 Financial review 33 Audit report 36

Nina Nina used our Peer Support service to overcome the trauma of her injury. Nina has T9 - T10 paraplegia. Why did you sign up to receive the service? I needed support to get past the trauma of my injury. What was your experience of Peer Support? People who are truly down to earth and understanding, with a great knowledge of spinal cord injury. They made being in a wheelchair a bit more bearable and helped me see itâ&#x20AC;&#x2122;s not the end of the world. Who would you recommend this service to? Anyone that needs advice to understand what life is all about after a spinal cord injury. How has this service changed your life?

SPINAL CORD INJURIES AUSTRALIA

My life is more manageable and less challenging since Iâ&#x20AC;&#x2122;ve had support from SCIA.

Can you share a key highlight? Going to events to catch up with my wheelchair buddies and meeting new patients that have been through the same experience and made it to the outside world. Can you share one key goal for the future? To maintain what function has returned to me after my operation and continue hopefully to get better.

Fabian Fabian works in our Australian Disability Enterprise (ADE), coding traffic accident reports in NSW. Fabian has C6 quadriplegia. How did you hear about SCIA’s ADE? The Disability Co-ordinator at TAFE told me about it. I contacted SCIA, completed training with the team and was offered a position. That was over 12 years ago now. What has been your experience of working there? Challenging and enjoyable. Challenging in understanding the guidelines and business rules of interpreting the accident reports the team processes each day. Enjoyable because my work leads to better roads and safety for people in NSW. I also enjoy working with the team, which is a mixture of disabled and able-bodied people. We have a laugh and support each other. What’s been the outcome of working there for you? I’ve moved up the ranks and taken on leadership responsibilities, helping to guide fellow team members. I’ve also become the first point of contact for our partners at Transport for NSW and the NSW Rural Fire Service, with whom we have our major contracts. How has working for SCIA’s ADE changed your life? I‘ve been able to be financially independent, physically independent and have remained positive about my life and circumstances.

ANNUAL REPORT 2015 / 2016

CEO’S REPORT by PETER PERRY

Spinal Cord Injuries Australia (SCIA) is a wonderful organisation, and one I’m very proud to be associated with. There is a magic to this organisation, which has been weaved and developed over its almost fifty years. I often ponder on why the organisation is as it is, and it keeps coming back to one thing: everything the organisation does is grounded in the real life needs and experiences of people living with a disability. That is our organisation’s greatest strength, and long may it continue. After reading our annual report this year, some may be concerned that the organisation has hit some financial headwinds, and may not ‘long continue’. This is not the case, despite the large operating deficit that we have reported for the year (on top of a smaller deficit last year). This is not a cause for concern, and it is something I would like to explain in more detail.

SPINAL CORD INJURIES AUSTRALIA

Organisations such as SCIA have had an interesting challenge for the last three years, since the first trial site was launched for the National Disability Insurance Scheme (NDIS). We have had to prepare for the brave new world of the NDIS, while continuing to fulfil our obligations under existing government funding contracts. This means that, essentially, we have had to live in two worlds, with the funding needed for the new world not yet in place.

We have spent the last few years changing our organisation to be ready for the NDIS world, and to make sure we are in the best position possible to support our members in this new environment. The NDIS itself is quite daunting for many people, and even more so given the computer glitches and other difficulties that have been

encountered at the National Disability Insurance Agency (NDIA) during the early days of the full scheme rollout. As a member based organisation, that puts the needs of its members at the forefront of everything we do, we have spent a lot of time, money and energy ensuring that we will be in the best position we can be to make sure our members’ transition to the NDIS is as successful as possible. This includes such things as: • Creation of a new customer service team • New customer, financial and payroll systems • Additional finance and HR staff • Investments in marketing and communications. All of these changes have been necessary to prepare for the future, but there has been very little additional funding available to offset the costs we have incurred. We didn’t budget for a deficit, and we had hoped that our fundraising efforts would fill the financial gap, but unfortunately, given the nature of fundraising, this didn’t occur. The NDIS is one of the greatest social reforms we will see in our lifetimes. For our members, it should open up opportunities long imagined. For society, it should remove many disconnects that have plagued our community for centuries, and for our organisation, it should open up many opportunities, and new ways to assist more people to live the life they dream of.

PRESIDENT’S MESSAGE by JOAN HUME

It is with great pleasure that I report on some of the more significant achievements of Spinal Cord Injuries Australia (SCIA) throughout 2016. Perhaps the greatest challenge we have faced during the year has been how we, as a not-for-profit organisation, plan for, and adapt to the gradual implementation of the National Disability Insurance Scheme (NDIS). As the scheme rolls out and traditional sources of government funding for services begin to dry up how we can ensure continuity of service without disadvantaging our members and clients? In addition to developing a strategic plan to deal with the impact of the NDIS, SCIA has held series of information sessions throughout the regions for eligible recipients as well as interested members of the community. These will continue into 2017. During the year, the board of directors has been revising and updating the constitution that will be tabled at the 2016 AGM for the member’s endorsement. Apart from simplifying the language and clarifying the roles of the board, office bearers and membership eligibility, one of the most significant changes is the introduction of limited terms for elected office of board directors. Directors will now only serve up to three consecutive terms after which they must stand down for two years before being eligible for re-election. Hopefully this will ensure renewal and stimulate a wider range of candidates seeking board membership.

For me, one of the most exciting developments of the year has been the launch in September of Project Edge, a collaborative partnership of SCIA, SpinalCure Australia and the University of Technology Sydney (UTS) to replicate in Australia the pioneering work of Professor Reggie Edgerton from University of California. Professor Edgerton’s research into epidural stimulation of the damaged spinal cord through external and internal neurostimulators is revolutionary. Clinical human trials have demonstrated significant recovery of function, movement and sensation in paralysed candidates with long term injuries. The first clinical trials commence in Australia in 2017. Next year our organisation will celebrate its 50th anniversary and on a more personal note it will mark 40 years since I first became involved with the then Australian Quadriplegic Association as its foundation editor of Quad Wrangle, now accord. It has been a privilege to serve SCIA especially now as its president because it truly embodies the essence of the disability rights movement: ‘nothing about us without us’. I always welcome personal approaches from members via email or telephone about how I can serve you more effectively.

ANNUAL REPORT 2015 / 2016

The SCIA Independence Expo held in April at the Sydney Technology Park was a resounding success attracting well over one thousand attendees and seventy four exhibitors. These included vehicle, home and lifestyle modifications, exercise and recreation as well as

a range of wheelchairs. Several workshops were conducted - the most popular of which were on the NDIS, continence issues, pain management, intimacy and sex. The workshops were also live streamed for the first time and viewed more than four hundred times. Further highlights were the art and craft exhibition and a feature display of SCIA’s history of activism in initiating reform in disability legislation, services and promoting human rights.

SPINAL CORD INJURIES AUSTRALIA

VISION

A society without barriers for people with spinal cord injury.

MISSION

Commitment to innovation creates independence, dignity and unlimited opportunity for people living with spinal cord injury.

Spinal Cord Injuries Australia (SCIA) is a not-for-profit organisation working for people with spinal cord injury (SCI). Individuals with SCI and similar disabilities use our community-based services to overcome barriers, achieve their goals and live fulfilling personal, social and professional lives. We have been run by and for people with SCI for almost 50 years. We were founded by people with SCI, people with disability make up 37% of our staff, and the majority of people on our Board have a spinal cord injury. We are a member based organisation, with more than 1,150 members and clients that include people with disability, their family, carers and professionals in the sector. Our members and clients trust us to work collaboratively and deliver our services with integrity, excellence, empathy and sustainability. Our work has ten focus areas:

ANNUAL REPORT 2015 / 2016

• P roviding financial intermediary, plan management and support coordination services to FACS clients and the NDIS participants • Offering a one-stop-shop for information on services, advice and support available • Sharing the lived experience of having an SCI through peer support • Supporting people back into employment, education or training • Enhancing people’s functionality and health through exercise • Providing care on an occasional or emergency basis • Influencing social change on a systemic and individual level • Awarding grants for equipment, services or activities that enhance independence or respond to an emergency situation • Running an Australian Disability Enterprise that employs people with disability and pays full award wages • Providing short-term independent living accommodation for people during hospital rehabilitation or for those in the distant or rural community who have appointments at Sydney hospitals.

SCIA’s ACTIVITIES, GOALS & OBJECTIVES

Our organisation is guided by a number of strategic objectives that were established in 2013, and reviewed annually since then. Objective 1. Create a one-stop-shop for advice, referrals and services. The new organisation structure, implemented in 2015, has been bedded down and is functioning well, ensuring that the information, advice and referrals we provide to our clients are as well-informed, consistent and relevant as possible. The Customer Experience team has been fully staffed and is rolling out new systems and processes across the organisation to ensure the customer remains at the centre of everything our organisation does. The 2016 SCIA Independence Expo was a great success. Objective 2. Invest in infrastructure and people. People are SCIA’s major asset, and investment in the organisation’s people continued with the introduction of a staff wellness program. New job families and job descriptions are being developed across the organisation, and an all staff day was held in Sydney. Staff engagement levels remain high, at 83%, which is 4% above the sector average.

SPINAL CORD INJURIES AUSTRALIA

New finance and payroll systems were implemented, and the rollout of new customer systems has progressed, with full implementation planned for early 2017. A Change Management Steering Committee and Managers’ Forum were established, to actively monitor and guide change across the organisation.

Objective 3. Build on what we do well. A new fundraising initiative, Big Day Off, was launched, with strong support from many of our partners. Unfortunately other fundraising initiatives did not live up to expectations, which was more a consequence of timing than a lack of effort. A new exercise facility was opened in Adelaide, and a centre dedicated to children was opened in Sydney. Planning continued to open more exercise facilities across the country.

Objective 4. Stay open to, and act on opportunities as they arise. A number of the organisation’s customers approached us during the year to seek our assistance with managing their individual funding packages. Even though this was not a service we had previously offered, we decided that, in our members’ interests, we should explore this further. This resulted in a decision to offer this service to our members in NSW, and eventually to all of our members as the NDIS rolls out across Australia. As a result of involvement in the NSW Government’s Point to Point Transport Taskforce, SCIA was instrumental in increasing the amounts payable under the Taxi Transport Subsidy Scheme. Objective 5. Build partnerships. New partnerships were agreed with a number of organisations, including Problem Management Engineering (PME), Permobil, and Coloplast. All of these new partnerships (as well as continuing partnerships with the NRL, Clayton Utz and Slater and Gordon) will provide attractive member benefits, as well as support the work of the organisation more generally. Discussions were also held with SpinalCure Australia and the University of Technology Sydney (UTS), as further detailed below.

As the full rollout of the NDIS approached during 2016, a significant amount of time was spent ensuring that all of the elements required to help our members to successfully transition to this new world would be in

These drivers led to the creation of a project team, involving the organisation’s managers, to develop a 2020 Vision. This important change project involved identifying the key pieces of specific work that would need to be done to satisfy the objectives described above. This led to the approval by the Board of the following suite of change projects in April 2016: 1. Acknowledging the organisation’s history and ethos 2. Defining the concept of a one-stop shop 3. Creating a compelling member value proposition 4. Helping to navigate the information maze 5. Ensuring margins are positive 6. Business cases for all new and existing services

ANNUAL REPORT 2015 / 2016

Objective 6. Pursue a National Spinal Strategy/Chair in SCI Research. The Australian Spinal Injury Alliance continues to actively pursue a National Spinal Strategy with a major presentation planned for the annual ANZSCoS meeting in November 2016. The thinking behind a National Spinal Strategy has also been incorporated into the review of the NSW SCI Model of Care that will be finalised in late 2016. Discussions with SpinalCure Australia and UTS have led to the launch, in September 2016, of a world first research collaboration that will build on the work of Professor Reggie Edgerton of UCLA.

place. The organisation’s Board of Directors were also keen to understand in more detail how the organisation would change in coming years, and be reassured that SCIA would continue to be sustainable and successful.

SCIA’s ACTIVITIES, GOALS & OBJECTIVES CONTINUED

7. Building fundraising and corporate partnerships 8. Preparing for further national expansion 9. Developing corporate training and advice package 10. Monitoring competitor actions 11. Maintaining position as sector leader and influencer 12. Measuring and reporting on social impact 13. Building skills and capability. Each of these project areas have a number of specific projects within them, with responsibility for each clearly assigned to one of the organisation’s department heads. Progress against each of these projects is monitored monthly by a Change Management Steering Committee and the Board. Implementation of the projects, and monitoring of the impact of change across the organisation is supported by the newly created Managers’ Forum, that brings together all of the organisation’s managers to learn, share and grow together.

SPINAL CORD INJURIES AUSTRALIA

Having in place a range of key change projects that are clearly linked to the organisation’s strategy and future goals are closely monitored at both Board and executive level, will ensure that SCIA is in the best position it can to be the “go to organisation” for its members and others with a physical disability.

Hayley Hayley attends our NeuroMoves exercise services in Adelaide. Hayley has C4-C5 quadriplegia. Why did you sign up to receive the service? It sounded very interesting and worthwhile and I was keen to give it a go. What was your experience of SCIA’s NeuroMoves service? Sensational – my parents and I can’t say enough about the team. They are professional but also caring. What’s been the impact or outcome of the service for you? I’ve grown in confidence and am really trying to improve my strength so that I’ll be able to transfer by myself. Who would you recommend this service to? Anyone with a spinal cord injury that is lacking in confidence or strength and needs to improve their day to day life. How has this service changed your life?

Can you share a key breakthrough/highlight/milestone? Standing with support of the NeuroMoves team for the first time in three years was definitely the main highlight so far. What does NeuroMoves mean to you? NeuroMoves has given me an opportunity to be stronger and more independent.

ANNUAL REPORT 2015 / 2016

Just realising that there is someone out there that can help me grow in confidence and strength has given my whole family a boost.

PREPARING FOR THE FUTURE

The transition to the National Disability Insurance Scheme (NDIS) is finally here, and after almost fifty years of being at the forefront of the disability rights movement, Spinal Cord Injuries Australia (SCIA) welcomes this immensely significant reform. Although the implementation of the NDIS has faced many challenges in the initial months of its full rollout, when fully implemented along the principles set out in the NDIS legislation, we believe that it will have incredibly positive impacts for society, our members, and everyone living with a lifelong and severe disability. The NDIS is the new way Australia is providing support for people with permanent and significant disabilities. It will give people with a disability direct access to money, through the creation of an annual plan, to fund the supports they need to live life and achieve their goals. The rollout of the NDIS from 2016 to 2020 is a significant social change, and adjusting to this new era will be a major undertaking for our organisation. Over the last few years, the move to the NDIS has been at the forefront of our thinking as we undertook our annual planning sessions; however, it has only been in the last year or so that the way the scheme would actually operate, and the likely impacts on our organisation, became clearer. Accordingly, during the last year, SCIA has commenced or completed the following initiatives to respond to this new environment: • A new organisation structure • C reation of a dedicated customer service team • Additional marketing and fundraising staff

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• A dditional finance and human resources (HR) staff

• N ew IT systems, including customer relationship management (CRM), and finance • D evelopment of a 2020 Vision to focus the direction of the organisation • C reation of a Change Management Steering Committee and a Managers’ Forum • I ntroduction of a new plan management service

• F ree membership for people with a disability, their families and carers • Free NDIS information sessions • Free NDIS pre-planning sessions for members • I nvestment in social impact measurement and reporting. All of these initiatives are designed to place the organisation in the best possible position to meet the challenges of the future: a future we welcome with great excitement and anticipation, for our members, our organisation, and society as a whole. SCIA are NDIS registered providers for: • Accommodation/tenancy assistance • Assistance to access and maintain employment • A ssistance to integrate into school or other educational program • A ssistance in coordinating or managing life stages, transitions and supports • Assistance with daily personal activities • A ssistance with daily life tasks in a group or shared living arrangement • Assistance with travel/transport arrangements • Community nursing care for high care needs • Development of daily living and life skills • Household tasks • Other innovative supports • P articipation in community, social and civic activities • Physical wellbeing activities

• Therapeutic supports • Specialist disability accommodation.

ANNUAL REPORT 2015 / 2016

• M anagement of funding for supports in a participant’s plan

A YEAR IN REVIEW Creation of our Customer Assist team to streamline our services.

5,000

With more than 5000 calls received by SCIA from members and clients.

Most common reason for calling SCIA:

Exercise Services

• NeuroMoves • Membership • Grants • NDIS • Expo • General info

120

182

information and education sessions held.

social events were held.

was launched in March 2016 with it’s specialised ‘Kids’ program launching in April 2016.

250+ clients across Australia

118

Our new website was launched for mobile devices in December 2015.

were assisted with 118 individual advocacy cases.

$115,000

received from our corporate partners.

94 families SPINAL CORD INJURIES AUSTRALIA

stayed within our accommodation services:

$367,000

was distributed to our members through 234 personal grants.

The Taxi Transport Subsidy Scheme (TTSS) announced sibsidy increase to 50% for first $60.

24 = Coffs Harbour 70 = CHOICES Apartment

We worked with

156

peer support clients.

Maurice Maurice used our individual advocacy service. Maurice has T10 paraplegia. How did you hear about SCIA’s advocacy service? Through the Welfare Rights Centre. Why did you sign up to receive the service? The workers compensation I received covered making my home accessible but didn’t leave much else. SCIA has been helping ensure my needs are taken care of, including dealing with government agencies like Centrelink and the National Disability Insurance Scheme (NDIS). What was your experience of SCIA’s advocacy service? Fabulous, SCIA has worked with us for over a year and continue to support me with my entry into the NDIS. SCIA also linked us up with other supports, like occupational therapists and Carers NSW. What’s been the impact or outcome of the service for you? Having SCIA there to back us up has been a relief, because dealing with services and government agencies can be confusing and exhausting. We appreciate having their professional and emotional support. Can you share a key breakthrough/highlight/milestone? Having items such as catheters, care and equipment like a wheelchair funded through the NDIS will be a real milestone. They’re there to help carry the load.

ANNUAL REPORT 2015 / 2016

What does SCIA mean to you?

HIGHLIGHTS AND ACHIEVEMENTS

1,433 NSW Accessible Toilets Project

The NSW Accessible Toilets project was extended until the end of 2016. More than 1,433 new accessible toilets were added to the map in 2015-2016.

ndependenceexpo

We added a craft market, art exhibition and history display. Over two days more than 1,000 people attended our Indpendence Expo.

Spinal Cord Injuries Australia

1,138

attendees

exhibitors

days

We became an NDIS service provider and can now manage NDIS plans for members and clients.

28 299

NDIS information sessions were held across NSW. people attended these sessions.

Launched nationally in March 2016.

SPINAL CORD INJURIES AUSTRALIA

134 teams registered. 10,000+ tickets sold.

964 members At the end of June 2016 SCIA had 964 active members of which 196 were NEW members.

Workforce Solutions

was launched to replace our Workforce program.

$1,343,000 Our ADE contracts generated more than $1,343,000.

ANNUAL REPORT 2015 / 2016

SCIA ACROSS AUSTRALIA

Key: Metro Regional NeuroMoves NeuroMoves coming soon

Our clients this year: 1,044 clients:

65% MALE 35% FEMALE

681 males 362 female

Disability type Paraplegia 37% Quadriplegia 31%

Age 1-24: 4% 25-39: 17%

Other 28% MS 2% Cerebral Palsy 1% Spina Bifida 1%

40-64: 51% 65+: 23% Undisclosed: 5%

Megan Megan used our employment service EmployAbility to find a job. Megan has epilepsy and a general learning delay. Why did you sign up to receive the service? I signed up because I really wanted to get a part-time job and gain work experience. Whatâ&#x20AC;&#x2122;s been the impact or outcome of the service for you? Successfully securing employment, I first worked in a pet shop and currently I am working for a company that provides nursing and care support. Who would you recommend this service to? Anyone who wants help finding work and the support to stay in the job. How has this service changed your life? It was my aim to get and keep a job so itâ&#x20AC;&#x2122;s been great to have achieved that goal. Being able to work means I have much more work experience than I had, which sets me up for being able to find more work in the future. Can you share a key breakthrough/highlight/milestone? Getting my first job through the service was definitely the highlight, gaining employment is all I ever wanted. My key goal is to remain employed now and in the future.

ANNUAL REPORT 2015 / 2016

Can you share one key goal for the future?

OUR MEMBERS In 2015/16 as we prepared for the transition into the National Disability Insurance Scheme (NDIS), we reviewed our membership offering. We briefed a team of Sydney University business students to assist us with contacting as many of our members as possible to gain an understanding of what they wanted as a member of SCIA, and what might attract new members to our organisation. We did this through a series of workshops, face to face meetings, phone calls and a member survey. We learnt that it is important for our members to feel part of a community working together for people with spinal cord injury. Our members also informed us they wanted us to help them transition into the NDIS, and to continue to provide valuable engagement opportunities like our Independence Expo. Armed with this information we set about developing a new membership packages to exceed the needs of our members and create real and tangible value for people with spinal cord injury and other physical disabilities. From 1 July 2016 SCIA is offering free membership for people with a physical disability and their family or carer. This includes a range of valuable benefits for everyone to enjoy from an introductory NeuroMoves consultation to discounts on vehicle modifications and family adventure days. At the end of the financial year SCIA had more than 964 active members and 11 life members.

964 TOTAL MEMBERS

SPINAL CORD INJURIES AUSTRALIA

51.5% Members are also clients

48.5% Members only

Chris

Chris visited our accessible apartment CHOICES with his wife Linda. Chris has T4 – T6 paraplegia. What’s been the impact or outcome of the service for you? CHOICES gave us a chance to live as a couple for the first time since the accident, without being surrounded by doctors. We knew we had medical backup close by, so we were able to relax and enjoy each other’s company. It was by far the most valuable part of our recovery process as a couple. Can you share a key breakthrough/ highlight/milestone? The biggest thing for us was realising we were still the same people we were before the accident. That we could still live as a couple with a few adjustments. We are going to be ok. What does SCIA mean to you? SCIA means a safety net to us. People who we can rely on for help that care. Honest advice and support.

Life is not over. It does go on and will only ever be what you make it. It’s just different to what is was before injury. With a positive attitude anything is achievable.

ANNUAL REPORT 2015 / 2016

One thing you’d like other people to know about having a spinal cord injury?

COMMUNITY ENGAGEMENT

ndependenceexpo Spinal Cord Injuries Australia

The 2016 Independence Expo was our biggest expo to date with more than 70 exhibitors and 1,000 people entering over the two days. There was a great range of exhibitors from vehicle modification companies, to wheelchair manufacturers and companies selling assistive technology. We also featured an art exhibition with a nod to SCIA’s history with a timeline of achievements dating back to our establishment in 1967. We added craft markets to the event selling a range of wares including jewellery, cards and original artworks. The workshop program featured 15 sessions on topics chosen by our members, with the most popular ones being the NDIS, travel and sex and intimacy.

SPINAL CORD INJURIES AUSTRALIA

“My husband and I travelled to Sydney for the expo and were really pleased we did. I got to meet so many people who are living in similar circumstances to me and I got to see some of the assistive technology in action. We will definitely be back for the next one,” Sheila Jones, SCIA member

We are very grateful to our platinum sponsor, Problem Management Engineering for their support of the event. Special thanks also to our other sponsors Wellspect, iCare Lifetime Care, Permobil, Automobility and Active Mobility. SCIA will hold another expo in April 2018.

We formed partnerships with not-for-profit organisations for expo including:

• ASDOG • Carers NSW • IDEAS • Wheelchair Sports NSW

52,000+

Top 5 pages visited:

• SCIA Independence Expo • What is a spinal cord injury? • Contact us • SCIA Independence Expo 2016 registration form • Jobs - current vacancies

visits to our website • 36% returning visitors • 64% new visitors

200

Our Customer Assist team made more than 200 calls per month to members and clients to keep them up to date. We plan to increase this number in 2016/2017.

3,300

DIGITAL and

More than 3,300 people receive printed copies of our quarterly magazine accord.

+1,000

3,000+ 286, 500 views

It is also emailed to another 1,000 people.

people receive our bi-monthly eNewsletter.

increase of 91,000

in 12 months

47% increase

SOCIAL MEDIA

Exercise Services

2,573

An increase of 1,422 since 2014/2015

An increase of 1,111 since 2014/2015

FOLLOWERS

Note: Burn Rubber Burn and Walk On combined pages

ANNUAL REPORT 2015 / 2016

3,163

PARTNERSHIPS We are very grateful to have some wonderful partners who collaborate and support our services financially and through the donation of their skills, products and services. We acknowledge this support enables us to continue to provide valuable services for our members and clients. We would like to thank the Nicholson Family (Rosalind Nicholson) for their ongoing donations towards NeuroMoves in Sydney. Over the past nine years these yearly gifts have contributed towards the equipment needed to deliver this valuable service to clients. This year we also joined forces with some great corporate partners including Insurance and Care NSW (icare), Blue Badge Insurance, Permobil, Problem Management Engineering and Coloplast. Weâ&#x20AC;&#x2122;d also like to thank our long-standing partners Clayton Utz, Slater & Gordon and NRL.

Our network: Apart from our corporate partnerships, we also collaborate with many other organisations to benefit our members and clients.

SPINAL CORD INJURIES AUSTRALIA

Special thanks to:

Alliance Health Australian Catholic University Australian Spinal Injury Alliance Charles Sturt University Department of Social Services Dolleina Edith Cowan University Fiona Stanley Hospital Flinders University Gallagher Bassett Independence Australia James Cook University Just Better Care Lifetime Support Authority (SA) Liverpool Catholic Club Murdoch University National Disability Services National Disability Insurance Scheme Northcott Notre Dame University NSW Department of Family and Community Services SW Department of Industry N NSW Procurement - Department of Finance, Services & Innovation PCYC Perth Home Care Services Pinnacle Sports Club

Prince of Wales Community Health Prince of Wales Hospital Princess Margaret Hospital Queensland University of Technology Roads and Maritime Services Royal North Shore Hospital Royal Rehab Rural Fire Service Satakunta University Spinal ACT Spinal WA Sporting Wheelies and Disabled Association SunCorp Territory Insurance Office Transport Accident Commission Transport NSW University of New South Wales University of Queensland University of South Australia University of Sunshine Coast University of Sydney University of Technology Sydney University of Western Australia Variety Victoria University Westpac Wheels in Motion YMCA

“Coloplast are proud and excited to be one of the new corporate partners for SCIA. We have a long tradition of working closely with users and patient organisations to help bring about better product design as well as information campaigns for people needing to manage their bladder and/ or bowel. This can be a difficult area to discuss and seek guidance on, and through making a visible partnership with SCIA we are hoping that their members will get the information they need to make the right choices for them as individuals – especially, as more opportunities for better bladder and bowel health open up for SCIA members through for instance the National Disability Insurance Scheme. It has been an absolute pleasure working with a team that is so highly motivated to make a difference and support its members through all stages of their journey. We cannot wait to continue building on the successful partnership with SCIA over the coming year.” Coloplast

“Permobil Australia and SCIA formed a partnership during the latter part of 2015. Our goal was to support a great organisation in performing the great job they do, primarily raising awareness of the importance of spinal cord injury research and providing various services for people who are affected. It was quickly realised that both organisations have a lot in common: Both SCIA and Permobil are committed to innovation that creates independence and freedom for people with spinal cord injury, and to understanding their needs as much as possible. Since last year, we have together, worked on a number of projects, promotional and educational events and we are proud to say SCIA is one of the most professional organisations in Australia, their staff are absolutely dedicated to their members, performing an amazing job in reaching out to those who need it. Permobil Australia is very proud to be in partnership with SCIA, and we look forward to strengthening of the relationship in the future.” Permobil

Problem Management Engineering

ANNUAL REPORT 2015 / 2016

“Partnering with SCIA creates the perfect platform for PME to bring those with a spinal cord injury greater independence. We aspire to utilise our knowledge, experience and expertise to the best of our ability to provide the ultimate vehicle modification solutions for the physically challenged. Our time so far working with SCIA has consisted of nothing but smooth communication and many future opportunities to improve the lives of those with a spinal cord injury. At PME, we have a strong passion for helping the physically challenged, and so does SCIA, which is why this year will be filled with exciting upcoming events, including an Open Day at PME and a dune-buggy driver/passenger day at Stockton Beach. We really look forward to working with SCIA and the incredible possibilities this will bring to those with a spinal cord injury.”

TRUSTS AND FOUNDATIONS Thank you to all the Trusts and Foundations that so generously gave to SCIA this year. It is only through your support that SCIA has been able to continue to offer its wide range of services and indeed expand into new areas, for example with the opening of a new NeuroMoves gym in Adelaide.

Special thanks to:

SPINAL CORD INJURIES AUSTRALIA

DOOLEYS Lidcombe Catholic Club Julia Farr MS McLeod Benevolent Fund Newcastle Permanent Charitable Foundation The Ian Potter Foundation Newman’s Own Foundation The Marian & E.H. Flack Trust Community Benefit SA IOOF Foundation Mazda Foundation The Pierce Armstrong Foundation Bankstown Sports Club Slater and Gordon Community Fund BlueScope WIN Community Partners Northern Rivers Community Foundation Department of Social Services Lottery West NSW Government – Community Building Partnerships John James Foundation

STAFF Our organisation is committed to the mission and values of Spinal Cord Injuries Australia and the greatest asset we have is our staff. This past year has been a year of change for SCIA as we prepared for the rollout of the National Disability Insurance Scheme (NDIS). With a new organisational structure in place we have focussed on investing in our staff to assist our members and clients with spinal cord injury and other physical disabilities through this transition.

103 staff employed by SCIA

SCIA

34%

have a disability

We participated in the NDS Staff Engagement Survey run by Voice Project for the fourth year and are pleased to say we continue to score high overall engagement by staff. Ninety six percent of staff believe in the work we do, and our values and mission and can see how their role fits into the larger organisation objectives.

An overall engagement score of 83% above the sector average of 79%.

97% of staff believe SCIA treats clients and members with dignity and respect and is also ethical.

volunteers an increase of 30%

94% of staff are proud to tell people they work for SCIA.

ANNUAL REPORT 2015 / 2016

Results from our employment engagement survey show:

65+

SPINAL CORD INJURIES AUSTRALIA

BOARD OF DIRECTORS

Joan Hume*

Brad O’Hara

President

Chairman

Director since 2012

Director since 2010

Director since 2006, Chairman 2007–2013

Director since 2015

Direct

Members’ Issues Subcommittee + Board Development & Governance Subcommittee

Finance and Audit Subcommittee + CEO Liaison Subcommittee

Finance and Audit Subcommittee + Board Development & Governance Subcommittee

Board Development & Governance Subcommittee + CEO Liaison Subcommittee

Mem Subc

Meetings attended: 12

Meetings attended: 8

Meetings attended: 11

Meetings attended: 8

Meet

Joan holds a Bachelor of Arts Dip Ed. - MA from The University of Sydney. Joan is committed to promoting the rights and full participation of people with disabilities. She was awarded the OAM in 1982; the Australian Human Rights Awards in 1991 – Print Magazine category for A Portfolio of Writings promoting the rights of people with disabilities; and the Australian Achievement Award in 1994 for Media Guidelines on appropriate language about people with disabilities. Joan actively assists SCIA with her skills and expertise in these areas.

Brad has more than 20 years’ corporate experience in the areas of strategy, finance and risk. Prior to retiring from NRMA he worked with diverse community groups that helped him understand the unique challenges groups face, and how corporates and the not-for-profit sector can work together to deliver on common goals. Brad is keen to see technology play a big part in further educating, engaging and driving positive change. Brad is a recipient of the Government of New South Wales medal for community service, a Member of the Institute of Automotive Mechanical Engineers and a Member of the Australian Institute of Company Directors.

David holds a Bachelor of Science in Physics and Maths from The University of London, a master’s degree in Business Studies from the London Business School, a Diploma with Order of Merit from the Australian Institute of Company Directors, and a Graduate Diploma in Energy and the Environment from Murdoch University. David is one of the longest-serving Directors of SCIA and has volunteered on many committees and sub-committees. He was CEO of Telstra eBusiness, a subsidiary of Telstra Corporation until he retired in 2003. David is a Past District Governor of Rotary District 9750.

Owner of an interiors and homewares e-commerce store, Christine was injured in a motor vehicle accident almost eight years ago and left with a C4/C5 spinal cord injury. She is passionate about discovering new ways to increase both the availability and affordability of assistance equipment, infrastructure and services. A mother to three children (and the family dog) Christine’s business experience and passion for making a difference will benefit the wider SCIA community.

Rick w in a m accid result spina has a SCIA 1997. and m Easy group a disa Ryde This b gives releva know to un curre issues to de and i His ai to the requi and t of the secto Natio Insura and o initiat

*denotes a person with a physical disability

David Brawn

Christine Tink*

Rich

Deputy President

Richard Stewart*

Anna-Maria Arabia

David O’Brien*

Stewart Calerwood

Richard Klinger*

Director since 2015

Director since 2012

Director since 1996

Director since 2012

Director since 1997 (excluding 2005–7)

Members’ Issues Subcommittee

CEO Liaison Subcommittee

Finance and Audit Subcommittee

CEO Liaison Subcommittee

Members’ Issues Subcommittee

Meetings attended: 7

Meetings attended: 11

Meetings attended: 10

Rick was injured in a motor vehicle accident in 1993 resulting in a C4/5 spinal cord injury. Rick has a long history with SCIA dating back to 1997. He founded and maintains the Easy Ryders peer group for persons with a disability living in Ryde and surrounds. This background gives him the relevant experience, knowledge and skills to understand the current and emerging issues that SCIA needs to deal with both now and into the future. His aim is to contribute to the leadership required to embrace and take advantage of the changing sector, especially the National Disability Insurance Scheme and other government initiatives.

Anna-Maria is Chief Executive of the Australian Academy of Science, and was previously Principal Adviser to the Hon Bill Shorten. Anna-Maria has worked in senior executive roles in the science sector and developed policy in social and economic portfolios. She has worked extensively with parliamentarians, the business and community sectors, and the media.

David holds a Bachelor of Business Administration and currently works for the Audit Office of NSW. David became a member of SCIA following an accident that left him with quadriplegia. His experiences of living with a disability and working in the accounting and auditing sector give him the necessary skills to contribute to the organisation. David believes it is important that people with SCI become more involved with the able-bodied members making the decisions that will affect them.

Stewart is a Director at Ord Minnett. He has a corporate background in the financial sector with more than 25 years’ experience in London and Australia. Stewart suffered a spinal cord injury in 1994, however intensive therapy in a spinal unit meant his paralysis was only temporary. Stewart uses his corporate and financial background to bring the needs of SCIA and our members to the attention of the corporate sector. He is dedicated to working with SCIA, an organisation that is passionate about transforming lives.

Richard has a background in civil construction and engineering and is the Managing Director of equibuilt, a building services company. Richard was Chairman of SCIA from 1998 – 2001, President from 1999 – 2000, and a member of the Community Housing Advisory Committee from 2000 – 2001. He finds it most rewarding to be involved with the SCIA team of dynamic and committed people who provide services that make a difference to the lives of people with spinal cord injuries - keeping their needs and aspirations firmly on the policy agenda.

Anna-Maria holds a Bachelor of Science (Hons) and has undertaken medical research in the field of neuroscience both in Australia and aboard. She is a passionate advocate for social justice, gender equity and the mission of SCIA.

SPINAL CORD INJURIES AUSTRALIA

MANAGEMENT TEAM

Peter Perry

Peter Murray

Kierre Williams

Chief Executive Officer

Head of Development

Head of Exercise Services

Peter joined as Corporate Services Manager in 2006 after 30 years at senior levels in both corporate and not-for-profit organisations, where he specialised in financial management, change management and human resources.

Peter joined SCIA in 2010 after a successful career in senior roles with both NSW and Commonwealth government agencies, on the organising committee for the Sydney Olympic and Paralympic Games and at the Professional Golfers Association of Australia. Initially Peter managed SCIA’s employment, accommodation, emergency services and the Australian Disability Enterprise contract operations together with managing and growing SCIA’s Exercise Services program nationally. Peter currently heads SCIA’s development program to ensure our current and emerging services deliver the best outcomes for people with spinal cord injury and that SCIA is prepared for the changing landscape ahead, including the introduction of the NDIS.

Kierre joined SCIA as a physiotherapist in 2009 and has led our Exercise Services since 2012. She has a passion to maximise the functional potential of a person with a neurological deficit by pushing the boundaries of their capacity through innovative and intensive exercise.

pmurray@scia.org.au

kwilliams@scia.org.au

In 2008, Peter became CEO. He has promoted and supported innovation while making sure SCIA doesn’t lose touch with its roots and its proud history, and is constantly finding ways to better engage with members and the broader community. Peter has created a clear structure for the management team to meet the changes in disability funding ahead and will continue to lead SCIA with a clear vision ensuring people with SCI’s goals are at the heart of everything we do. pperry@scia.org.au

Exercise Services has expanded significantly to offer a suite of services, that are tailored to the individual needs of the person with SCI. Kierre is particularly proud of the positive energy in each of the gym environments. Kierre says clients constantly amaze her by putting in hard work and achieving awesome results. She loves working with people with neurological conditions, ranging from very young toddlers through to very elderly adults and everyone in between.

Jodie Burling

Fiona Jackson

Melissa Russell

Head of Operations

Head of Corporate Services

Head of Marketing & Fundraising

Head of Customer Experience

After serving in an airborne regiment of the British Army, Chris joined the corporate sector, specifically, News International. In 1998 he was transferred to Australia, and decided to immigrate. In 2000, whilst on his motorbike, a truck ran into Chris. This resulted in complete T6 paraplegia.

Jodie has a passion for working with notfor-profit organisations to provide effective back office support. She is committed to delivering innovative and quality services for people.

Chris Nicholls

During his rehab Chris received peer support, where he learnt quickly that all was not lost.

cnicholls@scia.org.au

Melissa’s career spanned multiple countries and sectors including government, United Nations and international and domestic corporates before she joined SCIA in 2015. Melissa joined SCIA to be part of an organisation committed to making a real difference in the lives of others. After some years in the corporate world, she was keen to work in a role that had a clear purpose and a positive human impact. As Head of Customer Experience, it is Melissa’s intention to build positive, collaborative working relationships with other SCIA managers and teams, so we can collectively understand and meet (even exceed!) the needs of SCIA’s community. mrussell@scia.org.au

ANNUAL REPORT 2015 / 2016

In 2007, Chris joined the SCIA Peer Support team. He enjoyed a number of roles before his current role as Head of Operations where he leads Peer Support, Emergency Services, Accommodation, and financial grants packages, TeamSafe, Events, Policy & Advocacy, Regional Services, EmployAbility, our Australian Disability Enterprise and NDIS Plan Management.

Fiona is an experienced fundraiser and marketer. She worked in London and Sydney as a journalist and later in advertising before moving into the notfor-profit sector 12 years ago. She has worked for a variety Jodie began her career of charities including as a social welfare Alzheimer’s Research worker at a women’s UK, World Vision, refuge for the Salvation Muscular Dystrophy UK Army. She has worked and Cure Brain Cancer for various organisations Foundation. in both service delivery and HR/organisation Fiona is keen to development roles. Her increase current levels most recent role prior to of fundraising and joining SCIA was as HR develop new revenue Manager at Matrix streams to fund on Board. more services in the community for people Jodie was drawn with spinal cord injury. to SCIA because of She is passionate about the diverse range of social inclusion and services we provide wants to highlight this and the staff culture, by increasing overall which is intrinsically awareness of SCIA. person-centred. Fiona says that with She looks forward to the changes in the continuing to build solid disability sector firmly and effective solutions on the horizon, it is an to support future exciting time to be part growth for SCIA. of the team at SCIA. jburling@scia.org.au fjackson@scia.org.au

GOVERNANCE Spinal Cord Injuries Australia places a very strong emphasis on its governance practices. Apart from being the right thing to do, this is driven by a belief that as a charity, that relies on the support of a range of community stakeholders, the organisation needs to operate to the highest possible standards in order to earn and maintain the trust that has been placed in it by its various partners. In practice, this desire to achieve best practice governance standards is demonstrated as follows: 1. T he SCIA Board, that has a majority of people with a severe physical disability, meets every month and ensures that the organisation is constantly true to and focused on its vision, mission, and strategic plans; the activities of the Board are governed by the organisation’s Constitution, and the Charter of Board Operations.

SPINAL CORD INJURIES AUSTRALIA

2. T here are four Board subcommittees, whose membership can include directors, staff members, and external individuals; these subcommittees meet quarterly, and focus on particular aspects of the organisation’s activities, as follows:

a. M ember Issues: this committee focuses on ensuring that the needs of members are heard and acted on; b. Board Development and Governance: this committee focuses on ensuring that the organisation’s Board and governance practices are continually evolving and are at the highest possible level; c. Finance and Audit: this committee ensures that the organisation’s financial performance and sustainability are assured; d. CEO Liaison: this committee liaises with and oversees the CEO to ensure that the organisation is being led and managed in accordance with its vision, mission and strategic plans. 3. T he organisation has a range of frameworks and policies to guide its activities at a macro level, including: a. R isk Management Framework: this framework, that is reviewed at least

annually, identifies all key risks facing the organisation, and seeks to mitigate those risks as far as is reasonable or possible; b. Succession Planning: succession plans are in place for the CEO’s role, and work is underway to develop succession plans for all key management positions; c. Reserves Policy: this policy seeks to provide a rationale for the level of reserves being held by the organisation, and to ensure that this is updated as circumstances change; d. During 2016, we established a Change Management Steering Committee and a Managers’ Forum, to guide change across the organisation during the transition to the NDIS. 4. T he Board has completely updated the organisation’s Constitution, to respond to changing circumstances in the disability sector and with not-for-profits generally; a new draft Constitution will be presented to members for adoption at the 2016 AGM. The ACNC Model Constitution was used as a basis for this review.

FINANCIAL REVIEW Financial performance

Investments

2016 was a disappointing year financially. Although revenue increased by 3%, expenses increased at a faster rate due to the investments that were required to prepare the organisation for the rollout of the National Disability Insurance Scheme, that commenced on 1 July 2016. These investments included a new Customer Experience team, additional people in the Marketing, Finance and Human Resources teams, and new customer, finance and HR systems. These essential investments were required without access to any additional funding, while the organisation continued to fulfil its responsibilities under existing funding agreements. The additional costs incurred in 2016 are intended to place the organisation in the best possible position to continue to support its members as the disability sector undergoes significant change over the next few years.

The Finance and Audit Committee oversees the organisation’s investment policy. SCIA maintains more than sufficient reserves to meet its current and future financial obligations, and has no debt. The organisation’s investments are held as a mix of cash and cash equivalents, listed shares, and an investment fund currently held with Macquarie Bank. The balance of funds held in each of these areas is reviewed periodically by the Finance and Audit Committee to ensure that an appropriate balance is maintained between risk and return.

Income and expenditure by category 1%

38%

Fee Income

20%

39%

Community Development Expenses

Donations

Community Services Expenses

Interest Income

Total $8.5m

Residents’ Contribution

Direct Costs of Fundraising

Total $9.3

Marketing and Administration

Government Grants

48%

Other 9% 2%

38%

Income

Expenses

Revenue growth by source 9 8 6 5 4

Investments

Fundraising

2 1 $

Fee Income Grants

2009

2010

2011

2012

2013

2014

2015

2016

ANNUAL REPORT 2015 / 2016

Spinal Cord Injuries Australia ABN: 93 001 263 734

Statement of Financial Position Statement of Financial Position For the As At 30year Juneended 2016 30 June 2016

Note ASSETS CURRENT ASSETS Cash and cash equivalents Trade and other receivables Financial assets

481,120 541,788 2,621,522

2,419,631

3,644,430

396,572 1,891,146

483,065 1,643,360

TOTAL NON-CURRENT ASSETS

2,287,718

2,126,425

TOTAL ASSETS

4,707,349

5,770,855

671,592 763,234

827,758 633,918

1,434,826

1,461,676

87,998

67,679

NON-CURRENT ASSETS Financial assets Property, plant and equipment

LIABILITIES CURRENT LIABILITIES Trade and other payables Short-term provisions

7 8

9 10

TOTAL CURRENT LIABILITIES NON-CURRENT LIABILITIES Long-term provisions

TOTAL NON-CURRENT LIABILITIES

SPINAL CORD INJURIES AUSTRALIA

2015

249,414 354,452 1,815,765

5 6 7

TOTAL CURRENT ASSETS

2016

87,998

67,679

TOTAL LIABILITIES

1,522,824

1,529,355

NET ASSETS

3,184,525

4,241,500

EQUITY Reserves Retained surpluses

69,433 3,115,092

349,026 3,892,474

TOTAL EQUITY

3,184,525

4,241,500

The accompanying notes form part of these financial statements. 10

*The notes referenced in the 2015/16 Financial Review form part of these financial statements and appear in the full Financial Statement and can be found at scia.org.au/annual-report.

Spinal Cord Injuries Australia ABN: 93 001 263 734

Statement of Profit or Loss and Other Comprehensive Income Statement of Profit or Loss and Other Comprehensive Income

For the Year yearEnded ended30 30June June2016 2016 For the

2016 Note

2015

$ 8,483,314 38,121 (3,627,533) (3,481,823) (318,664) (1,870,797)

8,203,547 10,673 (3,099,442) (3,229,629) (77,824) (2,187,731)

Deficit before income tax Income tax expense

(777,382) -

(380,406) -

Deficit for the year

(777,382)

(380,406)

Other comprehensive loss: Loss on available for sale investments

(193,100)

(63,838)

Other comprehensive loss for the year

(193,100)

(63,838)

Total comprehensive loss for the year

(970,482)

(444,244)

2016

2015

Revenue Other income Community development expenses Community services expenses Direct costs of fundraising Administration and marketing

3 3

Spinal Cord Injuries Australia ABN: 93 001 263 734

Statement of Cash Flows Statement of Cash Flows For the Year Ended 30 June 2016 For the year ended 30 June 2016

Note CASH FLOWS FROM OPERATING ACTIVITIES: Receipts from customers Payments to suppliers and employees Donations received Interest received Receipt from grants Net cash provided by/(used in) operating activities

CASH FLOWS FROM INVESTING ACTIVITIES: Proceeds from sale of plant and equipment Purchase of property, plant and equipment Proceeds from sale of financial assets Net cash used by investing activities

3,661,743 (8,892,896) 772,379 44,160 3,959,825

2,964,986 (8,231,840) 756,356 94,307 4,210,366

(454,789)

(205,825)

112,168 (639,085) 750,000

98,205 (1,147,579) -

223,083

(1,049,374)

Net increase/(decrease) in cash and cash equivalents held Cash and cash equivalents at The beginning of year notes form part of these financial statements. accompanying Cash and cash equivalents at end of financial year

(231,706) 481,120 249,414

(1,255,199) 1,736,319 9 481,120

ANNUAL REPORT 2015 / 2016

CASH FLOWS FROM FINANCING ACTIVITIES:

Independent Audit Report to the members of Spinal Cord Injuries Independent Audit Report to the members of Spinal Cord Injuries Australia Independent Audit Report to the members of Spinal Cord Injuries Australia Independent Audit Report to the members of Spinal Cord Injuries Australia Independent Audit Report to the members of Spinal Cord Injuries Report on the Financial Report Australia Independent Audit Report to the members of Spinal Cord Injuries Report on the Financial Report Australia Independent Audit Report to the members of Spinal Cord Injuries Report on the Financial Report Australia Independent Report to report the members of Spinal Cord We have audited theAudit accompanying financial of Spinal Cord Injuries Australia, which Injuries comprises the statement of Report on the Financial Report Australia We haveposition auditedasthe financial report Spinal Cord Australia, whichincome, comprises the statement of financial at accompanying 30 June 2016, the statement of of profit or loss andInjuries other comprehensive statement of changes Report on the Financial Report Australia Independent Audit Report to the members of Spinal Cord Injuries financial position as at accompanying 30 June the statement of of profit ornotes loss and other comprehensive statement of changes in equity and of cash 2016, flows for the year then ended, comprising a summary of income, significant accounting policies We have audited the financial report Spinal Cord Injuries Australia, which comprises the statement of Report on thestatement Financial Report in and statement ofReport cash 2016, flows the year then ended, comprising a summary ofincome, significant accounting policies and other explanatory andfor the directors' declaration. Weequity have audited accompanying financial report of Spinal Cord Injuries Australia, which comprises the statement of financial position asthe at information, 30 June the statement of profit or notes loss and other comprehensive statement of changes Report on the Financial Australia We have audited the accompanying financial report of Spinal Cord Injuries Australia, which comprises the statement of Report on the Financial and other explanatory andfor the directors' declaration. financial position as at information, 30 June the statement of profit ornotes loss and other comprehensive statement of changes in equity and statement ofReport cash 2016, flows the year then ended, comprising a summary of income, significant accounting policies

SPINAL CORD INJURIES AUSTRALIA

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An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in thethe financial report. relevant to that the Company’s preparation of or the financial report that gives a of true view in to design audit to procedures are appropriate inon the circumstances, not including for the purpose expressing an opinion on effectiveness from material misstatement. The procedures selected depend auditor’s judgement, the assessment offair the risks of order material misstatement with Australian Auditing Standards. Those standards require that we comply withand relevant ethical requirements relating of the financial report, whether due tothe fraud error. In but making those risk assessments, the auditor considers internal control An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend the auditor’s judgement, including the assessment of the risks ofthe material misstatement procedures that are appropriate inon the circumstances, not for the purpose expressing an opinion on effectiveness of the Company’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the financial whether due to fraud or Intobut making those risk assessments, the auditor considers internal control audit engagements and plan and perform audit obtain reasonable assurance about whether financial report isview freein relevant to the report, Company’s preparation of theerror. financial report that gives a of true and fair view in order to design audit The directors of the Company are responsible for the preparation of the financial report that gives a the true and fair Anthe audit involves performing procedures to or obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on auditor’s judgement, including the assessment ofof the risks of material misstatement of financial report, whether due tothe fraud error. Indirectors, making those risk assessments, the auditor considers internal control the Company’s internal control. An audit also includes evaluating the appropriateness accounting policies used and the2012 reasonableness of accounting estimates made by the as well as evaluating the overall presentation of the financial relevant to the Company’s preparation of the financial report that gives a true and fair view in order to design audit from material misstatement. procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness accordance with Australian Accounting Standards and the Australian Charities and Not-for-profit Commission Act An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial whether due to audit fraud or error. making those risk assessments, the auditor considers control relevant to Act) thereport, Company’s preparation of also the financial report that gives a of true and fair view in order tointernal design audit reasonableness of accounting estimates made by theIndirectors directors, as well as the overall presentation ofmisstatement the report. procedures that are appropriate inon the circumstances, but notincluding for the purpose expressing an opinion on the effectiveness of Company’s internal control. An includes evaluating the appropriateness of accounting policies used and the (ACNC and for such internal control as the determine isevaluating necessary to enable the of financial the financial The procedures selected depend auditor’s judgement, the assessment of the risks ofpreparation material of the the financial report, whether due tothe fraud or error. In but making those risk assessments, the auditor considers control relevant tothat thegives Company’s preparation of also the financial report that gives a of true and fair view in order tointernal design audit procedures that are appropriate in An the circumstances, not for the purpose expressing an opinion on the effectiveness report. of the Company’s internal control. audit includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report a true and fair view and is free from material misstatement, whether due to fraud or error. of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. relevant to the Company’s preparation of the financial report that gives a true and fair view in order to design audit procedures that are appropriate in An theaudit circumstances, butevaluating not forasthe purpose of expressing an opinion on theofused effectiveness of the Company’s control. alsoby includes the appropriateness accounting policies and the reasonableness ofinternal accounting estimates made thejudgement, directors, well as evaluating theof overall presentation the financial report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. relevant to the Company’s preparation of the financial report that gives a true and fair view in order to design audit The procedures selected depend on the auditor’s including the assessment of the risks of material misstatement procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’sofinternal control. An audit alsoby includes evaluating the as appropriateness accounting policiesofused and the reasonableness accounting estimates made the directors, as well evaluating the of overall presentation the financial report. We believe that the audit evidence weaudit have obtained sufficient and appropriate to provide aan basis forconsiders our opinion. procedures are appropriate indue the circumstances, but not foras the purpose of expressing opinion on audit theofeffectiveness Independent Audit Report to the members of Spinal Cord Injuries of the financial whether to fraud or error. In making those risk assessments, the auditor internal of the Company’s internal control. An also includes evaluating the appropriateness of accounting policies used andcontrol the reasonableness ofreport, accounting estimates made by theisdirectors, well as evaluating the overall presentation the financial report. Auditor’s of the Company’s control. An also includes evaluating the appropriateness of accounting policies used and the relevant toResponsibility the Company’s preparation of the financial report that gives a to true and fair view order design audit We believe that the audit evidence we audit have obtained isdirectors, sufficient and appropriate provide a basis forinour audit opinion. reasonableness ofinternal accounting estimates made by the as well as evaluating the overall presentation ofto the financial report. Australia Weprocedures believe that the audit evidence wethe have obtained isdirectors, sufficient and appropriate to expressing provide a basis for our on audit opinion. reasonableness of are accounting estimates made by the well as evaluating the overall presentation of financial Independent Audit Report to the members of Spinal Cord Injuries that appropriate in circumstances, but notas for the purpose of an opinion thethe effectiveness Independence report. Independent Audit Report to the members of appropriateness Spinal Cord Injuries We that the audit we have obtained isfinancial sufficient and appropriate to audit. provide a conducted basis for our audit opinion. report. ofbelieve the responsibility Company’s internal control. An audit also includes evaluating the of accounting policies used and the Independence Our is toevidence express an opinion on the report based on our We our audit in accordance Independent Audit Report to the members of Spinal Cord Injuries Australia We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit of opinion. reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation the relating financialto Independence Independent Audit Report to the members of Spinal Cord Injuries with Australian Auditing Standards. Those standards requireand that we comply with relevant ethical requirements Australia In conducting our audit, we have complied with the independence requirements of the Australian Charities and Not-for-profit We believe that the audit evidence we have obtained is sufficient appropriate to provide a basis for our audit opinion. Opinion Australia Independent Audit to the of Spinal Cord Injuries report. Independence audit engagements and planReport and perform the audit to obtain reasonable assurance about whether report is free We believe that the audit evidence we have obtained ismembers sufficient and appropriate provide a basis for the our financial audit opinion. In conducting our audit, we have complied the independence requirements oftothe Commission Act 2012. We confirm that thewith independence declaration required by Australian Charities and Not-for-profit Australia Independence from material misstatement. 2012. We confirm that the independence declaration required by Commission Act 2012, which has been given to the directors of Spinal Cord Injuries Australia, would be in the same terms if In conducting our audit, we have complied with the independence requirements of the Australian Charities and Not-for-profit Australia Opinion Independence In our opinion the2012. financial report of Spinal Cord Australia is required inappropriate accordance with theawould Division ofaudit the Australian believe that the audit evidence have obtained is sufficient and to provide basis for60 opinion. 2012, which has been given to theInjuries directors of Spinal Cord Injuries Australia, be inour the same terms if In We conducting our audit, we have complied with the independence requirements of the the Australian Charities and Not-for-profit given to the directors as at the time ofwe this auditor’s report. Opinion Commission Act We confirm that the independence declaration by Australian Charities and Not-for-profit Independence Opinion Charities anddirectors Not-for-profit Commission Act 2012, In conducting our2012, audit, we have complied with independence requirements of the Australian Charities and Not-for-profit given the as at the time of this report. Independence Commission Act 2012. We confirm that theauditor’s independence required Not-for-profit Commission Act which has been given theincluding: directors of Spinal Cord Injuries Australia, would be in in the same termsreport. if Antoaudit involves performing procedures to the obtain auditdeclaration evidence about theby amounts and disclosures the financial Opinion In our opinion the financial report of Spinal Injuries Australia is in accordance with the Division 60 the terms Australian In conducting our2012. audit, we have complied with the independence requirements of the Commission Act We confirm that the independence declaration required by Australian Charities andof Not-for-profit Commission 2012, which has been given toCord thereport. directors of Spinal Cord Injuries Australia, would beofinmaterial the same if given to the directors as at the time of this auditor’s The procedures selected depend on the auditor’s judgement, including the assessment of the risks misstatement Opinion In opinion the financial report ofthat Spinal Cord Injuries Australia is required in accordance with the would Division 60 of the Australian In our conducting our audit, we confirm have complied with the independence requirements of the the Australian Charities and Not-for-profit Charities and Not-for-profit Commission Act including: Commission Act 2012. We the independence declaration by Australian Charities and Not-for-profit 2012, which has been given to2012, theInjuries directors ofposition Spinal Cord Injuries Australia, beconsiders in the same terms if Independence given to the directors as at the time of this auditor’s report. In our opinion the financial report of Spinal Cord Australia is in accordance with the Division 60 of the Australian (a) giving a true and fair view the company’s financial as at 30 June 2016 and of its performance for the of the financial report, whether due to fraud or error. In making those risk assessments, the auditor internal control In conducting our2012, audit,which weCommission have complied with independence requirements of the Australian Charities andsame Not-for-profit Charities anddirectors Not-for-profit Act 2012, including: Commission Act 2012. We confirm that the independence declaration required by Commission Act has been given to the the directors ofreport Spinal Cord Injuries Australia, would in terms ifaudit In our the financial report of Spinal Cord Injuries Australia is in accordance with Division 60the of the given toopinion the as at the time this auditor’s report. Charities and Not-for-profit Commission Act 2012, including: year ended onwhich that date; and relevant to the Company’s preparation of the financial that gives a the true andthe fair viewbe to Australian design Commission Act 2012. We confirm that theauditor’s independence declaration required by Australian Charities and Not-for-profit 2012, has been given to the directors of Spinal Cord Injuries Australia, would bein60 inorder the same terms if In ourtoopinion the financial report of Spinal Cord Injuries Australia is in accordance with the Division of the Australian given the directors as at the time of this report. Charities and Not-for-profit Commission Act 2012, including: (a) giving a true and fair view of the company’s financial position as at 30 June 2016 and of its performance for theif procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness Commission Act 2012, which has been given to thethe directors of Spinal Cord InjuriesofAustralia, wouldCharities be in theand same terms In conducting our audit, we have complied with independence requirements the Australian Not-for-profit given to the directors as at the time of this auditor’s report. Charities and Not-for-profit Commission Act 2012, including: (a)thegiving aended true internal and fair view ofand the company’s financialevaluating position asthe at appropriateness 30 June 2016 and of its performance for the and the year on that date; of Company’s control. An company’s audit also includes of of accounting policies used given to the directors as at the time this auditor’s report. Commission Act 2012. We confirm that the independence declaration required by 2016 the Australian Charities and Not-for-profit (a) giving a true and fair view of the financial position as at 30 June and its performance for the (b) complying with Australian Accounting Standards Reduced Disclosure Requirements and Division 60 of the year ended onaccounting thatfair date; and reasonableness of estimates made by financial the directors, as well the overall of financial (a) year giving a true view of the given company’s position as atas30evaluating June 2016 and ofwould its presentation performance forthe the Commission Act 2012, which has been to the directors of Spinal Cord Injuries Australia, be in the same terms if ended onand that date; and Australian Charities and Not-for-profit Commission Regulation 2013; (a) giving a true and fair view of of the company’s financial position as at 30 June 2016 and of its performance the report. ended on that date; and given(b) toyear the directors as atAustralian the time this auditor’s report. - Reduced complying with Accounting Standards Disclosure Requirements and Division 60 for of the year endedwith on that date; and (b) complying Australian Accounting Standards - Reduced Disclosure Requirements and Division 60 of the Australian Charities and Not-for-profit Commission Regulation 2013;Requirements (b) complying with Australian Accounting Standards - Reduced Disclosure and Division 60 of the Australian Charities and Not-for-profit Commission Regulation 2013; We that the audit evidence we have obtained is sufficient and appropriate to provide and a basis for our opinion. Emphasis of Matter (b) believe complying with Australian Accounting Standards Reduced Disclosure Requirements Division 60audit of the Australian Charities and Not-for-profit Commission Regulation 2013; (b) complying Australian Accounting Standards - Reduced Disclosure Australian with Charities and Not-for-profit Commission Regulation 2013; Requirements and Division 60 of the Australian Charities and Not-for-profit Commission Regulation 2013; Sydney Newcastle PKF(NS) Audit & Assurance of Limited Matter WeEmphasis draw of attention to Note 1 to the financial statements which describes the revenue recognition policy of Spinal Cord Partnership Emphasis Matter Sydney Newcastle PKF(NS) Audit & Assurance Limited Level 8, 1 O’Connell Street 755 Hunter Street Independence Emphasis of Matter ABN 91 850 861 839 Injuries Australia, including the limitations that exists in relation to theNSW recording of cash receipts from collection. Revenue Partnership Sydney 2000 Australia Newcastle 2302 Australia Level 8, NSW 1 O’Connell Street 755 HunterWest Street Sydney Newcastle PKF(NS) Audit & Assurance Limited Emphasis of Matter ABN 91from 850We 861this 839 draw attention to Note 1Box to the financial which describes theAustralia revenueoverall recognition policy of opinion Spinal Cord source represents $119,213 which is statements 1.4% ofPO Spinal Cord Injuries revenue. Our is GPO 5446 Sydney NSW 2001 Box 2368 Dangar NSW 2309 Partnership Sydney NSW 2000 Australia Newcastle West NSW 2302 Australia Sydney Newcastle PKF(NS) Audit Limitedto Note Level Emphasis of Matter 8,the 1 O’Connell Streetstatements755 Hunter Street Liability limited by&aAssurance scheme We draw attention 1 to+61 financial which describes the revenue recognition policycollection. of and Spinal Cord In conducting our audit, we have complied withexists the independence requirements of Australian Not-for-profit Australia, including the limitations that inNewcastle relation to the recording of the cash receipts Charities from Revenue in respect of this Sydney matter. ABN 91unmodified 850Injuries 861 839 GPO Box Sydney NSW 2001 PO Box Dangar NSW 2309 Partnership p 25446 8346 6000 p +612368 2 West 4962 2688 We draw attention to Note 1 to the financial statements which describes the revenue recognition policy of Spinal Cord approved under Professional NSW 2000 Australia NSW 2302 Australia PKF(NS) Audit & Assurance Limited Levellimitations 8, 1 O’Connellthat Streetexists in relation 755 Hunter Street Liability limited by a Australia, scheme Injuries including the to4962 the recording of Australia cash receipts from collection. Revenue fp1 to +61 2 8346 6099 fp of +61 2 3245 ABN 91 850 861 Commission Act 2012. confirm that the independence declaration required thereceipts Australian Charities Not-for-profit from this source represents $119,213 which is 1.4% Spinal Cord Injuries overall revenue. Our opinion Partnership Standards Legislation +61 25446 8346 6000 +61 2 4962 2688 We draw attention to NoteWe the financial statements which describes the revenue recognition policy ofand Spinal Cord is GPO Box Sydney NSW 2001 PO Box 2368 Dangar NSW 2309 Sydney Newcastle PKF(NS) Audit &839 Assurance Limited Sydney NSW 2000 Australia Newcastle NSW 2302 Australia approved under Professional Injuries Australia, including the limitations that exists in relation toWest the recording of by cash from collection. Revenue Level 8, 1 O’Connell Street 755 Hunter Street Liability limited by scheme this source represents $119,213 which is 1.4% of Spinal Cord Injuries Australia overall would revenue. Our opinion is 26 ABN 91from 850 861 839 fp +61 2 8346 6099 f +61 2 4962 3245 Partnership We draw attention to Note 1 to the financial statements which describes the revenue recognition policy of Spinal Cord Commission Act 2012, which has been given to the directors of Spinal Cord Injuries Australia, be in the same terms unmodified in respect of this matter. Sydney Newcastle PKF(NS) Audit &aAssurance Limited Standards Legislation GPO Box 5446 Sydney NSW 2001 PO Box 2368 Dangar NSW 2309 Injuries Australia, including the limitations that exists in relation to the recording of cash receipts from collection. Revenue +61 2O’Connell 8346 6000 p +61 2 West 4962 2688 Sydney NSW 2000 Australia Newcastle NSW 2302 Australia Level 8, 1 Street 755 Hunter Street from this source represents $119,213 which is 1.4% of Spinal Cord Injuries Australia overall revenue. Our opinion is if approved under Professional Partnership Liability limited aAssurance scheme ABN 91 850 861by 839 unmodified in respect of this matter. 26 PKF(NS) Audit && Assurance Limited Partnership is afGPO member firm of the PKF International Limited family of legally independent firms and does not Sydney Newcastle PKF(NS) Audit Limited Injuries Australia, including the limitations that exists in relation to the recording of cash receipts from collection. Revenue +61 2 8346 6099 f +61 2 4962 3245 Box 5446 Sydney NSW 2001 PO Box 2368 Dangar NSW 2309 given to the directors as at the time of this auditor’s report. Level 8, NSW 12O’Connell Street is 1.4% of 755 Hunter Street Sydney 2000 Australia Newcastle NSW 2302 Australia pinactions +61 8346 6000 p Spinal +61 2West 4962 2688Injuries from this source represents $119,213 which Cord Australia overall revenue. Our opinion is Standards Legislation unmodified inor respect thisormatter. approved under Professional ABN 91 850 861 839 accept any responsibility liability for theof actions of any individual member or correspondent firm or firms. Partnership Liability limited by a scheme PKF(NS) Audit &this Assurance Limitedrepresents Partnership is ap of2000 the PKF International Limited of family of legally independent firms2309 and does not Sydney Australia Newcastle NSW 2302 Australia GPO Box Sydney NSW PO Box 2368 Dangar NSW fmember +61 8346 6099 f Spinal +61 4962 3245Injuries Level 8, NSW 1firm O’Connell Street 755 Hunter Street from source $119,213 which is 2001 1.4% Cord Australia overall revenue. Our opinion26 is +61 225446 8346 6000 p +61 22 West 4962 2688 Standards Legislation in respect of this matter. For office locations visit www.pkf.com.au approved under Professional ABN 91unmodified 850 861 Liability limited by839 a scheme accept any responsibility or liability for the actions orSydney inactions of any individual member or correspondent firm or firms. GPO Box 5446 Sydney NSW 2001 PO Box 2368 Dangar NSW 2309 2000 Australia Newcastle NSW 2302 Australia fpmember +61NSW 2 8346 6099 fp +61 2 West 4962 3245 26 Sydney Newcastle PKF(NS) Audit & Assurance Limited PKF(NS) Audit & Assurance Limited Partnership is a firm of the PKF International Limited family of legally independent firms and does not 6000 2688 unmodified in respect of this matter. Standards Legislation approved under Liability limited byProfessional a scheme For office locations visit www.pkf.com.au GPO Box 5446 Sydney NSW 2001 PO Box 2368 Dangar NSW 2309 Partnership accept any responsibility or liability forPartnership the actionsisorafpinactions individual member or Limited correspondent firm firms. 6000 2688 firms and does not +61of 2any 8346 fp 755 +61 2or4962 3245 26 PKF(NS) Audit &Professional Assurance Limited member firm the6099 PKF International family of legally independent Standards Legislation approved under Level 8, 1ofO’Connell Street Hunter Street Liability limited by a scheme For office visit www.pkf.com.au ABN 91locations 850 861 839 fmember 6099 3245 accept any responsibility or liability the actionsisor inactions of individual member correspondent firm firms. +61firm 2 any 8346 6000 pf Newcastle +61 2or4962 2688 26 Standards Legislation Sydney NSW 2000 AustraliaorLimited West NSW 2302 PKF(NS) Audit &Professional Assurance Limitedfor Partnership ap of the PKF International family of legally independent firms and Australia does not approved under For office Legislation locations visit or www.pkf.com.au +61of 2any 8346 f PO +61 2or4962 3245 26 accept responsibility liability the actionsisorafinactions individual member or Limited correspondent firm firms. GPO Box Sydney NSW 2001 family Box 2368 Dangarfirms NSW Standards PKF(NS)any Audit & Assurance LimitedforPartnership member firm of5446 the 6099 PKF International of legally independent and2309 does not Liability limited byvisit a scheme For office locations www.pkf.com.au 26 accept any responsibility or liability the actionsisora inactions of any member or Limited correspondent or firms. PKF(NS) Audit & Assurance LimitedforPartnership member firm of the PKF6000 International familypoffirm legally independent firms and does not p +61 2 individual 8346 +61 2 4962 2688

approved under Professional accept any responsibility or liability the actionsisora inactions of any individual member orLimited correspondent or firms. For office locations visit www.pkf.com.au PKF(NS) Audit & Assurance LimitedforPartnership member firm of2 the PKF6099 International familyf of firm legally firms and does not f +61 8346 +61independent 2TOBUTT 4962 3245 Legislation PKF SCOTT For Standards office visit or www.pkf.com.au accept anylocations responsibility liability for the actions or inactions of any individual member or correspondent firm or firms. Chartered Accountants Partner For office locations visit www.pkf.com.au PKF(NS) Audit & Assurance Limited Partnership is a member firm of the PKF International Limited family of legally independent firms and does not PKF SCOTT TOBUTT Sydney, NSW or liability for the actions or inactions of any individual member or correspondent accept any responsibility firm or firms. PKF SCOTT TOBUTT Dated: 13 October 2016 Chartered Partner For office locations visitAccountants www.pkf.com.au PKF SCOTT TOBUTT

Chartered Accountants Sydney,Accountants NSW PKF Chartered Sydney, NSW PKF Dated: 13 October 2016 Chartered Accountants Sydney, NSW Dated: 13NSW October PKF(NS) Audit & Assurance2016 Limited Chartered Accountants Sydney, Dated: 13 October 2016 Partnership Sydney, NSW Dated: 13 October 2016 ABN 91 850 861 839 Dated: 13 October 2016 Liability limited by a scheme approved under Professional Standards Legislation

Sydney

Partner SCOTT TOBUTT Partner SCOTT Partner TOBUTT Newcastle Partner

Level 8, 1 O’Connell Street Sydney NSW 2000 Australia GPO Box 5446 Sydney NSW 2001

755 Hunter Street Newcastle West NSW 2302 Australia PO Box 2368 Dangar NSW 2309

p f

+61 2 8346 6000 +61 2 8346 6099

+61 2 4962 2688 +61 2 4962 3245

PKF(NS) Audit & Assurance Limited Partnership is a member firm of the PKF International Limited family of legally independent firms and does not accept any responsibility or liability for the actions or inactions of any individual member or correspondent firm or firms. For office locations visit www.pkf.com.au

Head Office: 1 Jennifer Street Little Bay NSW 2036 1800 819 775 office@scia.org.au www.scia.org.au /spinalcordinjuriesau /SCIAust /spinalcordinjuriesaustralia