SPLITZ Support Service
Equality Report 2017-2018 Louise Wilson FCMI Company Secretary August 2018
At Splitz we take our responsibility to people very seriously. This applies equally to our team as well as to our beneficiaries. All staff and volunteers are given the opportunity to attend a range of training opportunities, including achieving nationally recognised qualifications. This year we invested over ÂŁ35,000 in developing our team. Excellence in how we support both paid staff and volunteers is demonstrated by our commitment to retaining PQASSO and Investing in Volunteers accreditation.
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Contents Summary
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The Team Recruitment Retention Targets
6 8 10 11
Beneficiaries Bristol Devon Gloucestershire Wiltshire Targets
12 14 16 18 20 22
Splitz Support Service Oak House, Epsom Square, White Horse Business Park, Trowbridge BA14 0XG Registrered charity no: 1064764, Company limited by guarantee no: 3360057
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SUMMARY
• 118 paid staff and 34 volunteers • £35,000 spent on training • 13,613 referrals in 4 counties
Introduction The purpose of this report is to examine whether our HR policies and procedures are delivering equality of opportunity in fulfilment of our duties under various equality and discrimination legislation. This report sets out the results of monitoring between 1 April 2017 and 31 March 2018. Age and age group is determined at the end of the reporting period. We have sub-divided the report to reflect data for each of the counties we work in and each of the service types we deliver (eg outreach, perpetrator programmes).
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Staff There has been a high turnover of paid staff (26%) this year. This is expected given the number of changes to funding streams and services, and the use of temporary staff to fill short term vacancies. Retention for paid staff remains high (80%) supporting a higher turnover of temporary or short term staff this year. We have reshaped services in Devon and Wiltshire in line with funder requirements. Our other services remained steady with minimal change in staffing levels. We have fewer volunteers as our volunteer programmes in Devon and Gloucestershire did not develop as expected, mainly due to other more pressing demands.
Beneficiaries The range of data collected on our management systems allows us to provide useful demographic information about our beneficiaries. This year we analysed our data to identify gaps in our services. Our services are delivered in rural shire counties with high concentrations of white British residents, each with a main town or city with a more diverse population. We have used our analysis to map our beneficiaries against the expected diversity for each county.
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THE TEAM • • • • •
156 people worked with us this year Devon 41; Glos 22; Wiltshire 90; Bristol 3 11 trustees: 7 female; 4 male 27 volunteers: 26 female; 1 male 118 paid staff; 108 female; 10 male; 48 fulltime; 70 part-time
Data The snapshot data above shows the maximum numbers of people who worked with us throughout the year. We have included a breakdown on how the number of people changed, and included all people who have worked with us, namely paid staff, volunteers and trustees. Equality data is for the people who were with us at the end of the year. Board The Board embraces diversity in its broadest sense, believing that a wide range of experience, background, perspective, skills and knowledge combine to contribute towards a high performing, effective Board, which is better able to support and direct the Charity. We are pleased to report that the percentage of women on the Board remains high at 62% (5 out of 8). The Board recognises other aspects of diversity and will continue to focus in the coming year on this important issue in its widest context.
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VOLUNTEERS 1 Apr 2017 Left Joined 1 Apr 2018
17 -3 +10 24
Volunteers as at 1 Apr 2018 Average length of 1.6 service years Average age 51 Gender: male 4% Disability: disabled no data Ethnicity: BME 0%
PAID STAFF 1 Apr 2017 Left Joined 1 Apr 2018
91 -24 +27 94
Paid staff as at 1 Apr 2018 Average length of 3.4 service years Average age 45 Gender: male 7% Disability: disabled 6% Ethnicity: BME 1%
TRUSTEES 1 Apr 2017 Retired Joined 1 Apr 2018
10 -3 +1 8
Trustees as at 1 Apr 2018 Average length of 5.3 service years Average age 60 Gender: male 37.5% Disability: disabled no data Ethnicity: BME 0% 7
RECRUITMENT • 20 vacancies • 84 applicants: 41 people interviewed • 27 appointments
In 2017-18 we recruited for 20 vacancies and made 20 appointments. We advertise locally and aim to have employee representation that reflects the communities where we work. Adverts for vacancies are also placed on a number of websites specific to our sector and the type of work we are recruiting for. We collect monitoring data at the application stage and the interview stage. Although completing a monitoring form is not compulsory at the application stage it is encouraged at the interview stage. This is analysed to help ensure there is no conscious or subconscious bias in our recruitment processes.
Age Group There is a fair mix of ages at all stages of the recruitment process. This year we appointed fewer staff aged 20-29 (17%) (2016-17: 27%) and significantly fewer staff aged 50-59 (8%) (2016-17: 14%).
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Disability Almost 12% of applicants declared a disability at the application stage (2016-17: 6%). Only 12% of those interviewed declared a disability (2016-17: 2%). 8% of those appointed considered they had a disability (2016-17: 0%)
Ethnicity 12% of applicant declared a BME ethnicity (2016-17: 6%). 20% of interviewees and 16% of appointees were from a BME background (2016-17: 2%, 5%).
Gender Male applicants represented 10% of all applicants, 7% of interviewees and 8% of appointees (2016-17: 5%, 7%, 5%).
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RETENTION
• Overall retention: 80% (target: 80%) • Overall turnover: 25% (target: 20%) Retention Retention is measured as the number of staff with more than 1 year of service at the year end divided by the total number of staff 1 year ago. Retention for paid staff: 80% Retention for volunteers: 82% Retention for trustees: 70% Overall retention: 80% (target: 80%) Overall retention is on target. Turnover Turnover is measured as the number of posts vacated in the year divided by the average number of posts during the year. Turnover for paid staff: 26% Turnover for volunteers: 15% Turnover for trustees: 33% Overall turnover: 25% (target: 20%) Overall turnover is higher than our target. The high turnover in parttime posts contributed to the higher than expected rate.
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TARGETS
• Staff targets for 2018-2019
Recruitment Volunteers %
Paid Trustees staff % %
Overall %
Male applicants
5-10
5-10
40-60
10-15
BME applicants
>10
>10
>10
5-15
Disabled applicants
>10
>10
>10
5-15
Paid Trustees staff % %
Overall %
Staff mix Volunteers % Male
>5
>10
40-60
10-15
BME
5-10
5-10
5-10
5-10
Disabled
5-10
5-10
5-10
5-10
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BENEFICIARIES
• 4 counties • 13,613 referrals • individual and family support, preventative work, group work Referrals The figures used in this section are for referrals to our services. While it is possible to provide data on those who take up a service with us, we still have work to do for every referral and feel this gives a better indication of the amount of work undertaken by each service. The total number of referrals this year was 13,613, representing a 14.6% decrease (2017/18: 15,946). Service Types This year we operated services across 4 counties, delivering 9 service types: • • • • • • • • •
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Domestic abuse helpdesk Adult domestic abuse outreach Independent domestic violence advisers (IDVA) Workshops for women affected by domestic abuse Domestic abuse support to children and young people (CYP) Workshops for young people Voluntary perpetrator programme Women’s safety service Mentoring/befriending service
Counties Our services were delivered in Bristol, Devon, Gloucestershire and Wiltshire. In each cases our services were provided in the local authority areas of Bristol City Council, Devon County Council, Gloucestershire County Council and Wiltshire Council, and not necessarily the whole ceremonial county area. Demographics We are able to provide a range of demographic data about the people who use our services. County data shows the change in demand in all areas has decreased.
Bristol Devon Gloucestershire Wiltshire Total
2016-17 3920 9521 2505 15,946
2017-18 48 3404 7711 2450 13,613
Change new service 횧 13% 횧 19% 횧 2% 횧 14.6%
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BRISTOL
Local authority area demographic data
STATISTICS Area of benefit: 110 km2 Population density: 3,892/km2 Gender : 50.2% female Ethnicity: 84% white Disability: 16.8% affected a little or a lot Religion: 46.8% Christian Age: higher than average 20 and 45 years old population Source: Office for National Statistics
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BENEFICIARIES • 48 referrals • 3 staff
Gender 48 responses 22 female
46% female
Religion
58% Christian
12 responses 7 Christian
Ethnicity
80% white
44 responses 35 white
Age
'''''''
66% aged 20-39
38 responses 25 aged 20-39
Disability
♿♿♿
24% disability
37 responses 9 disability
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DEVON
Local authority area demographic data
STATISTICS Area of benefit: 6,564 km2 Population density: 1,100/km2 Gender : 51.5% female Ethnicity: 97.5% white Disability: 19.5% affected a little or a lot Religion: 61.5% Christian Age: higher than average population over 45 years old Source: Office for National Statistics
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BENEFICIARIES • 3,404 referrals • 27 staff
Gender
90% female
2773 responses 2497 female
Religion
87% Christian
383 responses 333 Christian
Ethnicity
96% white
2803 responses 2697 white
Age
''''''
54% aged 20-39
3330 responses 1801 aged 20-39
Disability
♿♿♿♿
33% disability
1769 responses 583 disability
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GLOUCESTERSHIRE
STATISTICS Area of benefit: 2,653 km2 Population density: 2,300/km2 Gender : 51.0% female Ethnicity: 95.4% white Disability: 16.7% affected a little or a lot Religion: 63.5% Christian Age: higher than average population between 20 and 29 years old in Cheltenham and Gloucester Source: Office for National Statistics
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BENEFICIARIES
• 7,711 referrals: 7564 GDASS, 147 DVPP • 19 staff* * Splitz staff only, does not include staff from partner agency
Gender
91% female
7684 responses 6966 female
Religion
87% Christian
854 responses 757 Christian
Ethnicity
93% white
7262 responses 6752 white
Age
''''''
51% aged 20-39
7487 responses 3816 aged 20-39
Disability
♿♿
20% disability
7131 responses 1434 disability
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WILTSHIRE
STATISTICS Area of benefit: 3,255 km2 Population density: 1,400/km2 Gender : 50.8% female Ethnicity: 96.6% white Disability: 16% affected a little or a lot Religion: 64.0% Christian Age: higher than average population over 60 years old Source: Office for National Statistics
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BENEFICIARIES • 2,450 referrals • 44 staff (includes 7 HQ staff)
Gender
89% female
2429 responses 2160 female
Religion
95% 551 responses Christian 523 Christian
Ethnicity
95% white
2120 responses 2003 white
Age
'''''''
62% aged 20-39
2345 responses 1446 aged 20-39
Disability
♿♿♿♿
36% disability
1953 responses 709 disability
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TARGETS
• Service user targets for 2018-2019
Service user mix 2018-2019 Disability %
BME %
Gender % male
Bristol
15-25
10-20
40-60
All other areas
15-25
5-10
5-15
15-25
5-10
5-15
Disability %
BME %
Gender %
<10
<10
<10
< 10
< 10
< 10
Total
‘Not known’ data 2018-2019 All areas Total
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