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Choosing the Right Rehabilitation Center

MID PHASE \\ NEW STEPS Know your options

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Many families aren’t aware that they have choices regarding where to complete rehabilitation and that it can take place in a variety of settings, including in the home.

The most important factor in determining where to complete rehabilitation is to find a setting that will reduce the risk of hospital readmission while helping your loved one regain their strength and confidence as quickly as possible.

THINGS TO CONSIDER WHEN SELECTING A REHABILITATION CENTER

• Determine whether the rehab center can provide short- or long-term rehabilitation as needed. Some only provide short-term. • Try to visit several to be able to compare and contrast. • Ask to see patient rooms and common living spaces to evaluate the levels of cleanliness, comfort and privacy that residents have.

• Ask if both private and shared rooms are available. • Check out the dining options and menus. • Visit the community areas to find out about social events and activities designed to keep residents engaged and entertained. • Ask for information about your loved one’s specific rehab program. • Ask if the person who is administering the rehab program is an employee or outsourced and if possible, try to meet them. • Ask about the availability of specialized staff, with regard to you or your loved one’s specific needs. • Inquire about a personalized care plan and get actual details about it in advance. • Ask to see their most recent “Satisfaction Survey” results and statistics on benchmarked outcomes.

Notes Jot down any reminders, questions or findings.

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