20 Questions to Ask – Skilled Nursing

Start with a visual assessment of both the inside and outside. Also, note if the residents are engaged in activities or just sitting.

1. What is the staff-to-resident ratio during the day, at night and on weekends? 2. Does the same team of nurses and certified nursing assistants (CNAs) work with the same resident all week? 3. What happens when the Medicare reimbursement runs out? 4. What amenities are private pay? 5. Is Wi-Fi available and if so, where on the property? 6. Are there safety locks on the doors and windows? 7. Is there an emergency generator or alternate power source? 8. What is the evacuation plan should it be necessary? 9. What is the pet policy? 10. Can special dietary needs be accommodated? 11. Do residents have a choice of food items at each meal? 12. Are the meals prepared on-site or off-site? 13. What is the policy for residents eating in their rooms? 14. Does the residence offer worship services? 15. Is there a functioning security system? 16. Are there pharmacy, lab, dental or x-ray services available on-site? 17. Are they Medicare and/or Medicaid certified? 18. Is abuse prevention training and background checks a requirement for all staff? 19. How often are residents bathed? 20. What special services can be provided if needed, such as on-site rehab, therapeutic whirlpool baths, ventilators, hospice, etc.?