Annual Report 2014 2015 Shaping the Future by Suzanne Riley, Executive Director
This year, it was SSC’s turn to host the annual Board Conference for the Minnesota Service Cooperatives (MSC). This statewide event provides opportunities to learn about diverse topics related to current issues and trends. The conference theme, Shaping the Future, reflected SSC’s vision, and we designed it around several aspects of MSC’s collective work that affect the future of the people we serve and the way we conduct business, including the fundamentals of individual and organizational well-being. Our learning rejuvenated us and reminded us to always focus on YOU, our members. We also have been shaping our own internal future by focusing on customer service, member relationships, staff development, and continuous improvement. We focus on providing you value-added programs and services that exceed your expectations and meet your needs. Throughout this annual report, we highlight the value that SSC brings. In fact, did you know that the average return on investment for the membership fee is almost 4,500%? Helping you maximize resources, save money, and increase efficiencies is the central focus of our work, which we do on your behalf. We are here to serve. Thank you for your ongoing support for our mission and vision! Sincerely,
Mission Statement Driven by the needs of our members, we provide support, services, and solutions that increase value, maximize resources, and promote continuous improvement. To this end, we aim to be a: · model of successful collaboration. · purchasing network to save money. · regional resource to enhance learning.
Core Values Integrity. We carry out our work with high levels of responsibility, accountability, and ethics. Excellence. We are forward-thinking, competent, efficient, and effective. Relationships. We facilitate collaboration with respect and passion to serve.