Bus passenger terminals handle large volumes of passenger transfers on a daily basis. It can be said that passenger level of service at these locations goes a long way in ensuring attractiveness and increased patronage of bus transport. However, most bus terminals currently offer sub-optimal services to both bus passengers and bus operators. Most STUs struggle with constrained finances and therefore were unable to invest in the up gradation and regular upkeep of these facilities.
Though up gradation and development of bus terminals is high on the agenda of the STUs, there is a general capacity void which needs to be addressed. There exists no specific planning or design guideline on this subject, while there is an evident lack of knowledge and experience on successful PPP strategies. In this con-text this comprehensive planning and design guideline for bus terminal development is a first of its kind. It provides recommendations for various typologies and sizes towards the improvement the quality of public b
