Returns Guidelines by Product line: This time table is in effect for all Standard Publishing customers. (Any exception to this timetable must be submitted and approved by Standard Publishing prior to the established deadline.) Return Authorization (RA) reference number is required on all returns except for the End of Quarter Allowance, which requires the EOQ form, PRIOR to returning product. Visit www.standardpub.com for a complete list of RETURNS GUIDELINES.
Product
Deadline
NOTES:
General Merchandise
Follow established guidelines
All products must be returned in clean, saleable condition. Product returned in damaged condition will not be credited.
Standard Lesson Commentary (SLC)
4/30 of release year
Must be received in Distribution Center by established deadline.
Vacation Bible School (VBS)
8/29 of release year, except for non-returnable items
Must be received in Distribution Center by established deadline.
Dated Curriculum
<<as follows>>
Full Credit
Fall Quarter - (September, October, November)
September 15
Winter Quarter - (December, January, February)
December 15
Spring Quarter - (March, April, May)
March 15
Summer Quarter - (June, July August)
June 15
10% End of Quarter (EOQ) returns allowance Fall Quarter - (September, October, November)
November 15
Winter Quarter - (December, January, February)
February 15
Spring Quarter - (March, April, May)
May 15
Summer Quarter - (June, July, August)
August 15 For EOQ credit, product is not returned. See website for EOQ form.
Must be received in Distribution Center by established deadline.
Trade Only
End of Quarter Returns Allowance form must be received by established deadline.