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PAPERWORK ERRORS: PATIENCE AND CAUTION
Several areas where mistakes commonly occur:
• Processing shipments
• Transferring merchandise
• Markdowns/price changes
• Processing damages
• Providing guest’s change
• Processing discounts
• SKU Integrity
Steps to help reduce loss:
• Double-check your work
• Never make assumptions
• Ask for assistance if you find an error and cannot correct the problem
• Keep informed of policies, procedures and updates
• Allow enough time to perform a task accurately without being rushed
Avoid the temptation of shortcuts!
The easier way of getting things done is not always the best or most accurate. Paperwork accuracy takes patience and a thorough understanding of store policies and procedures.
We are dedicated to providing a safe, productive and theft-free environment for all associates, but we need YOU to help us identify and report issues.
If you witness or suspect dishonest activity, policy violations or behaviors detrimental to our Company environment, notify management or Human Resources. If you feel uncomfortable or unable to speak freely with management or Human Resources, call the Anonymous Hotline. Information can be reported at any time and will be kept completely confidential.
Assist in our growth & prosperity by reporting company policy violations or incidents anonymously 24/7 to:
AnonYmous Hotline 1 (888) 662-5025
Information provided to the Anonymous Hotline is treated seriously and will be forwarded to the appropriate people to determine the best course of action. This may include further research or a thorough investigation to help resolve the reported issue. While communication is key to the reduction of loss, the manner in which we report concerns is equally important to our work environment. To ensure a workplace of mutual respect, please take action.
Before and after reporting a suspicion:
• Report information when you have the privacy to speak freely.
• Do not discuss suspicions with co-workers; confidentiality is crucial to ensure fair treatment of everyone, including those potentially involved in inappropriate behavior.
• Avoid treating suspected associates differently.
• Follow the instructions given by management or the operator of the Anonymous Hotline.
We all play a role in loss prevention. Through awareness, action and communication, we can work together to reduce loss. We appreciate your time and attention to these concerns and hope your career with us is a successful, educational and fulfilling endeavor.
The Anonymous Hotline is a toll free line that provides an avenue to report business abuse concerns.
Your manager is always here to help! Please feel free to reach out to him or her directly. If you are not comfortable speaking with your manager, please reach out to the HR Department or the Anonymous Hotline. Contact information is for the Anonymous Hotline is listed on the LP Awareness board posted in the stockroom.