Unit 2
Asking for facilities
Dialogue 1 Customer: What facilities do you have? Receptionist: We have a an aqua park with
slide, restaurants, soccer field, camping zone, and Wi-Fi. Customer: Do you have a Jacuzzi? Receptionist: But only for those staying in our accommodation.
Dialogue 2 Customer:
What services do you have? Receptionist: We have aerobic classes. Customer:
Do you have yoga classes?
Receptionist: No,
we don’t.
Asking hotel service and facilities ď ľDo
you have ___________?
Possible answers to the question Yes
we have. Turn right, it’s the second on the left. Sure we do. Sure we do have. No, I’m sorry. Sorry, we don’t have. No sir, we don’t have___
(that service).
Possible answers to the question Give another service/facility that is near to what the customer is needing ď ľBut
we have ________. (other service)