2015-2016
International Logistics Management BACHELOR OF BUSINESS ADMINISTRATION (BBA) FULLTIME
Contents 3 › PROBLEM BASED
LEARNING
4 › YEAR 1
A solid foundation
5 › YEAR 2 Main phase 6 › YEAR 3
The real work
7 › YEAR 4 The last step towards a logistics professional 8, 9 › CAREER PROSPECTS
10 › WHY STENDEN 10 › FACTS & FIGURES 12, 13 › STUDY ABROAD
14 › MEET STENDEN,
Introduction “Are you aiming for an international career? Then International Logistics Management is an excellent choice, because this programme literally offers you the world. During four years, our programme prepares you for the international dynamic world of logistics to ultimately become an independent and practice-oriented manager who can work anywhere in the world” “Many people do not realize that logistics management is much more than organising transport by road, water or air. In addition to the so-called physical distribution, students also learn how to streamline production processes in theory and in practice. Our extensive network with the business world makes this possible. The programme keeps close contact with (international) companies, so that everything learned and practiced is in line with the needs of the market. For this reason, not just students, but also employers and monitoring institutions appreciate the programme. There is a reason why our programme belongs to the top of the Logistics and Economics programmes in the Netherlands, according to the Keuzegids Hoger Onderwijs 2013 [Choice Guide Higher Education 2013].” “The Netherlands is a top country when it comes to logistics. To keep our international directing role, we continuously develop this industry and therefore also our programme at Stenden. For example, we pay extra attention to our Feed & Food, Green Logistics and Service programmes in Emmen. These themes could be very important to you as a Logistics Manager. We are proud to say that the International Logistics Management programme at Stenden is an excellent preparation for your international career in logistics” KEES ELBERS ACADEMIC DEAN SCHOOL OF BUSINESS
MEET THE WORLD!
15 › ADMISSION
& APPLICATION FROM THE NETHERLANDS
MARK BRUINS
“During the practical part of the programme I became interested in production logistics. At the moment I work as a product planner at my internship company and I must say that the programme really lives up to the standards of the professional world.” 2
FROM GERMANY NINA BROSIG
, “After graduating in Dresden my nd pa ex I had the urge to t that knowledge. Then I found ou to be ce pla the the Netherlands is dI when it comes to logistics, an about on ati orm inf started gathering nden a programme here. I chose Stethe of e on s wa because I heard it joy best programmes. I really en nts de stu se cau studying here, be ve have to work in teams to sol ts. To jec pro on e problems and tak y of me, a new and interesting wato nd me om rec learning I would anyone.” lem “You have to get used to Prob g, nin gin be the Based Learning in er cov dis l u’l yo but once you do the benefits of this clever teaching method. For me, theso most interesting assignment n. far was writing an export plado it, We were completely free to t the with the only requirement tharn destination had to be in Easte rselves Europe. We could decide ou we as g lon which country, as step had a good reason. The next out ab on ati orm was to gather inf ing that country: from research istical log g din an rst markets to unde processes. Very fascinating.”
Studying at Stenden PROBLEM BASED LEARNING: THE KEY ELEMENT
Problem Based Learning (PBL) is one of the key elements of Stenden’s education and it is quite different from traditional teaching. Next to PBL theory classes and workshops are offered as supporting classes for students. It takes a little time getting used to it, but after the first few sessions, students are always enthusiastic about this way of learning. Students meet twice a week in groups of 12 to 15 and work together to systemically solve cases and problems reflecting real-life situations. Graduates acknowledge the value of PBL during internship and career. LEARN PER THEME
Each study year at Stenden has four blocks of ten weeks. You work on one theme per block, in which practice is the focus. You will be introduced to all aspects of the theme in different subjects. The subjects therefore change per block, depending on the knowledge and skills you need for a certain theme. The block is concluded with a project, in which all ‘building blocks’ are integrated. PERSONAL COACHING
A coach wil be assigned to you at the start of the programme. This coach will guide you personally during the entire programme and will help you think critically about yourself, your way of learning and your future career. There will always be someone who knows you, advises you and helps you further.
FROM ST. MAARTEN FROM ZIMBABWE
FARAI SIBANDA
“I have experienced PBL as a very useful learning process. It teaches you to take initiative, solve problems efficiently and effectively, while gathering knowledge.” 3
1
The International Logistics Management programme has two phases: the propaedeutic phase and the main phase. The propaedeutic phase introduces students to the logistic processes of a company. Along with this, they develop skills that are needed to become a logistics manager. At the end of that year students will have reached the level of an operational logistics professional.
Year 1 Organisations Operational Self-management
A solid foundation A VERSATILE WORLD The propaedeutic year introduces you to the dynamic world of logistics; from physical distribution to production logistics. The programme concentrates on the supply chain of a company, using four themes: the organisation, the client, the process and the business. Subjects such as Logistics & Economics, Warehousing & Transport and Materials Management provide insight into the logistic processes of a company. Other subjects will introduce you to the general tasks of organisations, such as Marketing and Management. Writing a business plan is an integrated part of the programme.
FROM CHINA
PERSONAL DEVELOPMENT The first year of the programme is also dedicated to developing very important management and (intercultural) communication skills. Communication skills are obviously very important for a manager in the international world of logistics. in addition, students take a self-management course that focuses on personal development and growth.
YANH MINGMING
“ILM is more than gaining professional logistics knowledge, it also focuses on all the different aspects of business and personal career planning. It is extremely valuable for further development and the choices you will make along the road. Studying and living in Emmen is great. I enjoy the quiet and peaceful environment in Emmen and I make friends with kindhearted people who are also eager to learn something new. Stenden offers me a professional solid foundation and a great international study environment.”
PERIOD
1
Central theme: the organisation › Management 1 › Project- and informationmanagement › Intercultural communication › Introduction to logistics › The organisation
4
PERIOD
A personal coach will assist you from day one to monitor your study progress, guide your development and help you get settled in the Netherlands.
2
Central theme: the customer › Marketing 1 › English for business communication › Economic calculation and OR › Warehousing and transport › Physical Distribution
PERIOD
3
Central theme: the process 1: › Business economics and business administration › English for business communication 2 › Research 1 › Logistics operational management › Materials management
PERIOD
4
Central theme: the enterprise › Study career coaching › Law 1 › Business economics 3 › Purchasing 1 › Business plan
2
Year 2
The main phase of the programme starts in the second year: you will broaden your orientation and learn to apply your knowledge to solve complex logistical cases. Teamwork will also be part of the programme this year, this is where the different disciplines come together. The goal is to obtain the level of an assistant logistics manager at the end of the second year.
Sustainability International business
Main phase CLEVER AND SUCCESSFUL ORGANISATION This year, you will go deeper into the subjects that you were introduced to in the first year. Teamwork and delving further into actual cases are important ingredients. One of these cases will be to outline the logistic process of a product, starting with raw materials. Interested in organising epic or sizeable events? The programme will take you through all the disciplines to make sure the event is efficiently organised and that it becomes a success. GREEN LOGISTICS Sustainability is an important ingredient for a better world, and also an important theme for Stenden. Sustainable Logistics teaches you everything you need to know about sustainability in the logistics industry, and the purpose of working in a bio-based economy. The third module focuses on the logistic chain where you will, for example, find out more about E-logistics: managing information streams with ICT. The year is concluded with an exploration of the international market and worldwide logistical processes.
FROM INDONESIA IQHAL ADIANSYAH
“Like so many kids, I wanted to become a pilot. Although I had no idea what it meant. My dad sent me to the Netherlands to study. He is an entrepreneur and has a business in house hold appliances on Sumatra. Following the ILM programme, I now realize that his business could be a whole lot more professional, both in efficiency and in personnel policies. My dream is to develop good quality products and, taking everything I learned aboard, I might be able to exploit a palm oil plantation someday.”
WORKING IN THE PROFESSIONAL FIELD The programme works together with many organisations. For this reason, students can work on actual cases from the work field and apply the obtained skills and knowledge right away. Students are responsible for and in charge of the practice assignments during the programme. This is how they develop a curious and pro-active attitude. The gained knowledge and actual experience provide a solid foundation for your final internship and thesis in the fourth year.
PERIOD
1
Central theme: the event › Oral communication 2 › Macro and micro economics › Research 2 › Project- and informationmanagement › Event logistics
PERIOD
2
Central theme: the Process 2 › Conceptual thinking › Management 2 › HRM 1 › Purchasing 2 › Sustainable logistics
PERIOD
3
Central theme: the supply chain › Business economics 2 › Economic calculation and OR › English 3 › AO and ERP › E-Logistics
PERIOD
4
Central theme: the Network › Study career coaching/ self-management 2 › International business A › English 4 › International Logistics/SCM › Trade and Globalization 5
3
The real work starts in the third year with an internship of five months in the Netherlands or abroad. There is a minor (free choice) to be followed. You learn to manage processes and apply knowledge and skills in a professional setting. At the end of the third year you are able to carry the responsibility of a project and think at a strategic level.
Year 3 Minors International
The real work PROPER PREPARATION The third year has an international orientation, and for a good reason. Businesses have a great need for internationally oriented Logistics Managers. During the first two modules you can already choose to go abroad for a business-oriented internship: and excellent preparation for the final internship that follows in the next year. A sneak preview of possible and suitable jobs and positions in the industry is also part of the programme. FROM THE NETHERLANDS
MANY INTERNATIONAL POSSIBILITIES Stenden maintains contacts with many companies and universities in the Netherlands and abroad. This makes it easier for students to find a suitable internship, but also to study abroad. How about Thailand, Qatar, Indonesia or South Africa? Stenden has its own locations here. Students are free to choose which minors they want to follow and where. For example, students can choose to follow Purchasing Management in Groningen, Care Logistics in Zwolle, or Green Logistics in Emmen. There are endless possibilities.
ERWIN POT
“The programme offers a minor and a graduation project. In addition, you will carry out a final assignment. This means there is reasonable room to fill in a programme that meets your own needs. For instance, I chose to research green logistics because I find it interesting. There are many opportunities though, logistics is very broad.�
Research options Research plays an important role within the International Logistics Management programme. Step by step you will be guided through the different aspects of research: from applied research, market research in the second year to a final research assignment at the learning company in the final year.
PERIOD
Internship 1 6
1
PERIOD
Internship 2
2
PERIOD
Minor
3
PERIOD
Minor
4
4
Year 4
The final year of the programme focuses on the final internship and is optimally prepared with subjects such as Strategic Management and Logistic Research. The valuable work experience that is gained and the research that is carried out in this graduating phase will prepare students for the international labour market.
Strategy Final internship Dissertation
The last step towards a logistics professional
Possibilities internships
FINAL INTERNSHIP The final internship often offers great career opportunities. Most students find an internship and possibly a career in commercial companies such as Volkswagen, Audi, Airbus, Ikea, Philips, DHL or lesser-known companies.
ILM students can do their internship with very diverse companies. These could be companies in the Netherlands, but also abroad. A selection of ILM learning companies: DHL (Leipzig/ Hallo Airport), Volkswagen, Audi, Airbus, Ikea, Philips, Wehkamp, Bol.com, UMCG and several municipalities.
FINAL RESEARCH Together with the company and a placement coach, students will choose a topic for their research and thesis. There are many examples of interesting topics. For example, one student optimized the flow of goods during the construction of a town hall. Another student researched the merger of the storages of two large hospitals. After graduation, the road to an advisory or management position in the international logistics world is open to you!
PERIOD
1
Central theme: Logistics 1 › Leadership 1 › Change management 1 › Improvement methods › Supply chain innovation 1 › Logistics consultancy 1
PERIOD
2
Central theme: Logistics 2 › Leadership 2 › Change management 2 › Improvement methods 2 › Supply chain innovation 2 › Logistics consultancy 2
PERIOD
3
Central theme: Research thesis › Research thesis
PERIOD
4
Central theme: Research thesis › Research thesis
7
Career What some of our alumni are doing now:
prospe There is a great demand for ILM graduate students, both in the Netherlands and abroad. Think of opportunities such as:
IJK
D AN V S C
JO
SPO
› A logistics manager. A logistics manager plans, manages or coordinates running processes in a company to keep the quality high and the costs low, but also makes sure processes run efficiently. › Planner. Makes sure orders are delivered on time and in good order. He/she is in charge of stock, monitors the transport costs, the planning and contacts with the transporters and the arrangements that were made. › Export manager. Takes care of the international purchasing and selling of products: from buying products, finding international buyers for these products to delivering them smoothly. › Purchasing manager. A purchasing manager is responsible for the purchasing policy of a company. A sharp commercial view and knowing how to work the market are important ingredients.
Stephan Keuper Master planner
Kristel Boxem
Advisor consumer relations
8
KOEN STRAATHOF Trainee Logistics
ects
FROM THE NETHERLANDS
JAAP WIGCHERS
“From a young age, I wanted to take over my dad’s transport company. Together with my sister, I now run the company. Planning, calculation, management; I can jump in anywhere. The Logistics and Economics programme has educated me in a very broad way, if necessary I can organise everything myself, from beginning to end.”
Considering a master’s degree? Stenden also offers the possibility to graduate with a master’s degree. Stenden, in cooperation with the University of Derby (UK), offers several international master programmes: Master in International Leisure & Tourism Studies, Master in International Hospitality and Service Management. Check www.stenden.com for further information.
9
Why Stenden? Stenden is a university for people who want to expand their horizon, who want to learn, but also for those who want to come up with solutions for questions that exist among people, organisations and in society. › Truly international › High quality and affordable education › Good career prospects › Working on real assignments › Problem Based Learning HIGH QUALITY AND AFFORDABLE EDUCATION All programmes meet the quality standards from the Dutch government and its quality and accreditation assurance body, The Accreditation Organization of the Netherlands and Flanders (NVAO). Dutch education is ranked amongst the best in the world. In comparison with other countries the tuition fees of the higher education in the Netherlands are very affordable. GOOD CAREER PROSPECTS Each programme has its own Learning Company or dedicated practical component. The combination of academic and practical or managerial experience not only ensures knowledge but also essential skills for their work field. As this is exactly what employers value, Stenden graduates are ensured of a strong position in the international job market. A significant number of students are employed by their internship employer and can start a career immediately after graduation. FROM THE NETHERLANDS
GEERT BRUINSMA,
“I chose this programme because of its diversity and the endless possibilities. You can work as a planner, but also in a factory to optimize processes. My work is mainly focused on implementing systems. I work a lot in Germany, but have been to France several times as well. It is an advantage that I worked with people from different cultures during my studies.”
10
Facts 4
&
figures
11,000 students locations outside the Netherlands 40% men
5
Leeuwarden
60% women
Groningen
Assen
Meppel
Doha, Qatar
Emmen
locations
Bangkok, Thailand Bali, Indonesia
in the Netherlands
Port Alfred, South Africa
5 most popular
English taught bachelor programmes at Stenden
100 Dutch
different nationalities… a selection
German Chinese Spanish Bulgarian
Lithuanian Romanian Austrian
Italian British
Russian Vietnamese
Jump International Innovative
Latvian Indonesian
International Hospitality Management Tourism Management Media and Entertainment Management International Business and Management Studies Information Technology
Brazilian New in 2015; English taught bachelor programme Marketing
Irish
into the world of Stenden
PBL
Enterprising
Inquisitive Internships
10 bachelor study programmes
3 master study programmes
1 associate degree
9 practical training companies
Grand Tour has existed since 2000 During the 2013/2014 academic year some 497 students went on a Grand Tour
English taught Real World Learning
Small scale Grand Tour Personal ‘According to the International Student Barometer’ students rank us highly for’:
Employability, Work Experience, Living Costs, Accomodation Costs, Making Friends
205 South Africa 16 Qatar
43 Thailand 62 Indonesia
171 visited multiple countries
PBL
Stenden’s education system Work on assignments in groups of 12
Typical classes at Stenden
Lecture - PBL – Group work Home study - Workshops
Study
The Netherlands MARIAN JESSE
“I had an incredibly good stay in Thailand. The combination of studying at the University, learning about cultures in daily life, and the immense offer of leisure activities is something that I would not have wanted to miss.”
12
The Netherlands – or Holland – has been open to people of non-Dutch origin for a long time. Today it is home to over 190 different nationalities and hence one of the most international countries in the world. It is a safe country by international standards, with low levels of violence and street crime. Dutch society is relatively non-hierarchical, for example, teachers tend to be very accessible and truly interactive with their students – which can help students really get the most of their studies. Last but not least, almost everyone in the Netherlands speaks English!
abroad A warm welcome!
Studying at a university is a very exciting time in your life. We look forward to receiving you at Stenden. We aim to make your experience as rewarding as possible and will support you throughout your time with us. Choosing where you’ll live is an important consideration when you’re off to Stenden. We have a wide range of quality accommodation available, located in the heart of our student towns. For NON-EU students housing is even guaranteed.
RENÉ SCHONEWILLE
“You often work on projects in groups. You build this up slowly. In the first project you mainly learn how to work together, and then something new is added with each project. This is how the programme stays a challenging journey.”
Your time at Stenden starts with a mandatory introduction week you will register for your programme, attend introductory sessions, explore the university and have the chance to socialize with future classmates. Stenden has a popular buddy network, which helps new international students settle in their new environment. A buddy is a current Stenden student who - on a voluntary basis - functions as a contact person for the international student, and helps out during their first days, weeks or perhaps months at Stenden. Furthermore, our International Office employees can always be contacted for help. As an international student you’ll not be left on your own.
A world of opportunities Imagine how amazing it would be to broaden your horizon not only by studying in the Netherlands but also to have the possibility to study in South Africa, Qatar, Thailand, Bali, Chile, USA, Finland, Spain or many other destinations. International Logistics Management offers you the opportunity to study outside of the Netherlands. Interested in the Grand Tour, Exchange or an intership abroad? It is up to you to make that international experience happen! Explore the World of Opportunities offered by Stenden’s Grand Tour, exchange programmes and possibilities for internships abroad.
Grand Tour The Grand Tour offers you the possibility to study at our international campuses in the Netherlands, South Africa, Qatar, Indonesia and Thailand. www.stenden.com/grandtour. With an exchange programme you have the opportunity to take courses offered at a foreign university and learn from different professors (www.stenden.com/exchange). An internship abroad allows you to immerse yourself in a different culture while learning about the business in which you will have your career.
13
meet stenden, meet the world! Studying at Stenden means studying in a truly international student community. Did you know that Stenden is one of the most international places to study in in Europe, if not the world? With approximately 1100 students, of wich 25% from outside the Netherlands. Meet some of your fellow students and read their experiences. Expand your international network during studying at Stenden!
FROM CZECH REPUBLIC
KRISTÝNA HRUSKOVÁ (right) “Solving project tasks and wor king in teams gave me a new perspective on Studyin g.” HANA MÜLLEROVA (left) erent from my own “Studying at Stenden is very diff en was a really university. My exchange to Emm good experience.”
FROM ARGENTINA FROM GREECE
RENATA SCALCHI CALVIA full of international “With regard to Stenden, it is rcultural learning students which enriches the inte is also challenups gro ll sma in experience. To work erent opinions and ging because everyone has diff backgrounds.”
DIMITRIS GIOUMOUK “My exchange period in Meppel has been really positive and exciting. For me it was a life changing experience!.” FROM NEPAL
AYUDH BHATTARAI “I expected to have a hard time settling in, but the amazing international environment and the friendly people made it very easy.”
DIMITRIS GIOUMOUK confident to work in a “PBL sessions make me more each other.” group. It is nice to learn from
FROM CAMEROON
LARRY NKACHA “Stenden is very welcoming. It provides a quiet and conducive environment.”
14
admission & application BACHELOR INTERNATIONAL LOGISTICS MANAGEMENT ACADEMIC REQUIREMENTS The academic requirements apply for EU and NON-EU students › International Baccalaureate Diploma (IB) or European Baccalaureate Diploma › High School diploma from an accredited institution › Five GCSE/GCE “O” level passes plus two “A” level passes › Associate Bachelor or Master Degree ENGLISH LANGUAGE REQUIREMENTS EU students: If English has been a compulsory subject of the curriculum of the preparatory education, no additional language tests are required. If you didn’t have English as a subject of the curriculum, then you need to submit one of the English proficiency certificates. NON-EU students: All students who are coming from outside of the EU countries need to submit an English proficiency test. The exceptions are made for the students, who have had their prior education in a country where English is the official working and educational language. Stenden accepts three kinds of official language tests: IELTS, TOEFL iBT and the Cambridge Certificate of Proficiency in English. › Academic IELTS 6.0 (with a minimum of 5.0 for each skill). For more information: http://www.ielts.org. › TOEFL iBT 550 (paper based), 213 (computer based) and 80 (internet based). For more information: www.toefl.org. Original TOEFL results must be sent directly from the Educational Testing Service to Stenden. The TOEFL institution code for Stenden is 9215 › Cambridge ESOL score CAE-C
Introduction Week When you start studying at Stenden, you will start with the Study Start Week. During this great and indispensable week you will explore your new environment in groups. You will get to know the facilities at Stenden and the teaching method, as well as the facilities in Leeuwarden, its nightlife, the programme and fellow students. Two students who have been studying at Stenden for a while will accompany your group. One of these buddies will also be there for you the rest of the school year.
APPLICATION PROCEDURE EU students applying for Bachelor programmes European students need to apply for a Bachelor programme through national application system Studielink (www.studielink.nl) before the deadline. All necessary documents need to be sent to International Office at Stenden. NON-EU students applying for Bachelor programmes NON-EU students can apply for one of the Bachelor programmes at Stenden by completing an application form. The application form can be downloaded from Stenden website at www.stenden.com. The filled out application form needs to be sent to International Office before the deadline together with all necessary application documents. The complete list with all necessary documents can be found on Stenden website at www.stenden.com. If you do not have a sufficient level of English to be enrolled to a bachelor programme of Stenden you can follow a English prep course. Check stenden.com for further information. Address where you need to submit your application documents: Stenden University of Applied Sciences Attn: Information and Registration Centre International Rengerslaan 8 8917 DD Leeuwarden The Netherlands If you have any further questions about application procedure, you can contact one of International Office employees at: Tel: +31 58 244 1940 Email: io@stenden.com WE APPLY AND MAKE ALL ARRANGEMENTS FOR THE VISA AND RESIDENCE PERMIT FOR NON-EU STUDENTS! All international students (except residents of the EU*/EER, Australia, Canada, New Zealand, Japan, South Korea, Monaco, USA and Switzerland), who will stay in the Netherlands for more than three months, need a VISA to enter the Netherlands. The International Office of Stenden will help international students to apply for the VISA through an accelerated procedure. Together with the entry VISA the International Office will apply for the residence permit, which will be issued for the duration of your study years. This means that you won’t need to renew your residence permit each year. APPLICATION DEADLINES EU students: September intake: 15th August February intake: 17th January NON-EU students: September intake: 1st June February intake: 1st November Please note that deadlines are subject to change; therefore for up to date info, please check our website www.stenden.com. ANNUAL TUITION FEES Actual tuition fees will be published on www.stenden.com. Please note that the tuition fees are subject to change every academic year.
During the Study Start Week you not only have a lot fun but you also obtain important knowledge and experience and you will also meet people. In other words: an excellent preparation for the first year. 15
Int-ILM - 092014 / 01 / 14561
assen leeuwarden
groningen
meppel
emmen
qatar thailand
indonesia
south africa
Stenden international campus sites STENDEN UNIVERSITY
STENDEN SOUTH AFRICA
FOLLOW US ON
NETHERLANDS LEEUWARDEN
1 Grand Street Port Alfred 6170 South Africa T +27 46 604 22 00
facebook.com/stenden
twitter.com/stenden
STENDEN UNIVERSITY NETHERLANDS EMMEN
Visiting address: Van Schaikweg 94 Postal address: P.O. Box 2080 7801 CB Emmen The Netherlands T + 31 59 185 31 92
E-MAIL STENDEN UNIVERSITY QATAR
P.O. Box 36037 Al-Jeleait Street Bin Omran Doha, State of Qatar T +974 448 88 116/126 STENDEN RANGSIT UNIVERSITY THAILAND
52/347 Muang-Ake Phaholyotin Road, Lak-Hok Pathumtani, Thailand 12000 T +66 29 97 22 22
STENDEN UNIVERSITY
STENDEN UNIVERSITY BALI
NETHERLANDS ASSEN
Jalan Kubu Gunung, Benjar Banjar Tegal Jaya Dalung, Kuta Utara, Badung Bali 80361, Indonesia T +62 361 41 29 70
Visiting and Postal address: Zeemanstraat 1 9406 BZ Assen The Netherlands T: +31 59 285 33 00
info@stenden.com
This brochure is published by Stenden. edited by: Marketing department Stenden designed by: G2K (Groningen/Amsterdam) The information in this brochure is subject to change during the academic year. No rights can be derived from this information. Please consult the Stenden website at www.stenden.com for the latest update of information. When Stenden is mentioned we refer to Stenden University of Applied Sciences.
www.stenden.com
Visiting address: Rengerslaan 8, Leeuwarden Postal address: P.O. Box 1298 8900 CG Leeuwarden The Netherlands T +31 58 244 17 63