UNSSC Programme Portfolio 2014 by Stefano Serra

United Nations System Staff College

Programme Portfolio 2014

The United Nations System Staff College Vision

Mission Statement

We aim to provide the skills and knowledge to empower the most valuable resource of the UN system: our people.

The mission of the Staff College is to contribute to a more effective, results-oriented and agile United Nations through learning, training and knowledge dissemination.

Why The Staff College

Who We Are

The Staff College offers a unique range of learning and training opportunities specifically designed for UN staff worldwide. Being part of the UN system, the Staff College has first-hand experience, expertise and inside knowledge of the exact challenges faced by UN staff. Established as an internal UN system partner to develop effective and innovative solutions to the specific needs and demands of UN staff members, it leverages internal resources, training from within, working with UN leaders and colleagues throughout the UN system to develop and deliver its programmes.

Based in Turin, Italy, the United Nations System Staff College (UNSSC) is the primary provider of inter-agency training and learning within the UN system. Its main objective is to promote and support UN inter-agency collaboration and to increase the operational effectiveness of the system as a whole.

To guarantee academic excellence, highquality courses, and relevance of course offerings to current global realities and challenges faced by UN staff, the Staff College partners with world-renowned learning institutions in the form of faculty exchanges and for support in course design and delivery. All Staff College learning services focus on the knowledge and skills indispensable for working in a United Nations environment, aiming to enrich each UN staff memberâ&#x20AC;&#x2122;s professional journey.

The Staff College conducts a variety of learning and training activities, in Turin, UN Headquarters as well as at the regional and country level. All such activities are conducted on an inter-agency basis and effectively respond to the system-wide, far-reaching reform agenda of the United Nations.

Scan this QR Code with your smartphone to learn more!

Our Programme Portfolio OO Development, Gender & Human Rights : the Staff College supports UN staff and programming counterparts in building individual, institutional and societal capacity through a varied portfolio of training and learning opportunities on development, gender and human rights issues.

OO Learning Lab : the Staff College seeks to harness the power of technology, through E-Learning modules,

web-based communities of practice, and other tools to enhance knowledge sharing, team work and overall system performance. It also provides a variety of professional skills building courses.

OO Peace & Security : the Staff College offers learning and training opportunities for UN staff and partners in thematic areas related to peace and security, ranging from applied conflict analysis, peacebuilding programming, electoral violence prevention, rule of law, decentralization and conflict prevention, to UN staff safety and security.

OO UN Coherence : taking the United Nations Development Group (UNDG) policies as its starting point, the

Staff College helps managers make effective use of the various instruments and processes at the disposal of UN Country Teams and UN staff in general.

OO UN Leadership : strengthening leadership capacity within the UN system is a principal mission of the Staff College.

Our Audience

Useful Contacts

The Staff Collegeâ&#x20AC;&#x2122;s mandate is to provide training and learning opportunities to UN personnel. As such, all offerings are intended for staff of the United Nations system and affiliated organizations.

info@unssc.org +39 011 653 5911

Specific information on fees, enrolment and selection procedures can be found online (www.unssc.org) in reference to each course.

Please check our website regularly for updates on our courses: www.unssc.org

Our Face-to-Face Learning Opportunities at a Glance pg. 29

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pg. 34 pg. 35 pg. 25 pg. 30 pg. 34

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February 2014 ■ Leadership in Business Operations

THAILAND

March 2014 ■ Operations Management Skills Training ■ The Human Rights-based Approach to Development Programming ■ The Art of Communication

THAILAND UNITED STATES ITALY

April 2014 ■ UN Leaders Programme ■ UN Emerging Leaders Experience ■ SSAFE Training of Trainers ■ • Organizational Preparedness, Response and Recovery in Humanitarian Crisis ■ UNCT Leadership Skills May 2014 ■ Building Partnerships for Development Effectiveness ■ Integrated Programme-Operations Planning Workshop ■ Applied Conflict Analysis for Prevention and Peacebuilding ■ UN Emerging Leaders Experience

■ = Development, Gender & Human Rights ■ = Learning Lab

UNITED STATES ITALY PHILIPPINES ITALY

SWITZERLAND THAILAND UNITED STATES ITALY

June 2014 ■ Strengthening Interagency Work Through Effective Programming ■ United Nations Summer Academy ■ A Political Approach to Preventing and Responding to Electoral Violence ■ Learning Managers Forum (LMF) ■ Decentralized Governance and Peacebuilding ■ • UN Leadership Forum

• = New

SINGAPORE

■ = Peace & Security ■ = UN Coherence

ITALY UNITED STATES TBD ITALY UNITED STATES ITALY

■ = UN Leadership

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pg. 11 pg. 34 pg. 35 pg. 21

pg. 12 pg. 12 pg. 34

pg. 27 pg. 33 pg. 13

pg. 34 pg. 24 pg. 35 pg. 13

July 2014 ■ Decision Making ■ UN Leaders Programme September 2014 ■ UN Reflection Series 2014: Middle Income Countries and Fragility ■ UNCT Leadership Skills ■ UN Emerging Leaders Experience ■ Orientation Programme for Junior Professional Officers and Associate Experts October 2014 ■ Partnering with Faith Organizations in Development, Health and Humanitarian work ■ • Technological Innovation to Enhance Development Effectiveness ■ UN Leaders Programme November 2014 ■ A Political Approach to Preventing and Responding to Electoral Violence ■ UN Leadership Exchange ■ • The Effective Use of Data for Public Policy December 2014 ■ UNCT Leadership Skills ■ Dialogue Series for DSRSGs ■ UN Emerging Leaders Experience ■ Context Analysis for Development Programming

Please check our website regularly for updates on our courses: www.unssc.org

UNITED STATES UNITED STATES

TURKEY ITALY ITALY ITALY

TBD AUSTRIA ARAB STATES

TBD ITALY UNITED STATES

THAILAND ITALY THAILAND THAILAND

Our E-Learning, Tutored Courses at a Glance pg. 16 pg. 15

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pg. 30 pg. 25 pg. 18 pg. 18 pg. 19 pg. 19

pg. 10

pg. 26 pg. 20

pg. 10

pg. 11 pg. 21 pg. 16

February 2014 ■ • Working in Teams ■ • Learning Design for E-Learning/Online Courses, Delivery and Facilitation Tools and Techniques (A Practical Online Workshop) March 2014 ■ Conflict Analysis for Prevention and Peacebuilding ■ Effective Writing Skills ■ • Finance for Non-Finance People April 2014 ■ Measurements for Effective Results-Based Management (RBM) ■ • Decentralized Governance and Peacebuilding ■ Evaluation and Impact Assessment (EIA) of Learning ■ Knowledge Management ■ • Leading and Managing Change in the Workplace ■ Skills for Administrative Assistants May 2014 ■ • Global Diversity & Multicultural Competence June 2014 ■ • Exploring the Nexus of Conflict Transformation and Human Rights in the UN Context ■ Supervisory Management Skills: Communicating, Coaching and Managing Conflict August 2014 ■ • Global Diversity & Multicultural Competence September 2014 ■ • Participation and Inclusion of Minorities in UN and National Programming ■ Social Media for UN Programme and Coordination Specialists ■ Effective Writing Skills • = New

■ = Development, Gender & Human Rights ■ = Learning Lab

■ = Peace & Security ■ = UN Coherence

■ = UN Leadership

pg. 22 pg. 24

pg. 22 pg. 19

October 2014 ■ • Project Management Essentials ■ Conflict Analysis for Prevention and Peacebuilding November 2014 ■ Train the Trainer ■ Skills for Administrative Assistants

Please check our website regularly for updates on our courses: www.unssc.org

Learning Opportunities for UN Staff The Staff College offers an array of courses to suit your professional development in the United Nations. These include face-to-face residential workshops, seminars and training courses, E-Learning courses and knowledge sharing events. Explore our current offers and sign up today!

Development, Gender & Human Rights

Learning Lab

Peace & Security

UN Coherence

UN Leadership

Development, Gender & Human Rights At a time where the United Nations system is reviewing and setting the Post-2015 sustainable development agenda it is becoming increasingly clear that security, development, the environment and human rights (including gender equality) are interrelated, interdependent and indivisible, and that the UN System is in need of a genuine adaptation of its operational â&#x20AC;&#x2DC;business-modelâ&#x20AC;&#x2122; to avoid overlap, silo approaches, lack of programs at scale, etc. The UN System Staff College is committed to supporting UN staff and programming counterparts in building individual, institutional and societal capacity for development programming, gender mainstreaming and human rights realisation. Course offerings and knowledge management tools (tailored at request) are developed to assist the UN in its critical mission, and will place a particular focus on building on the latest technological advancements and data generation and interpretation tools to enhance UN programming and policy development. Want to learn more? unssc.org

Featured Event

United Nations Summer Academy The UN Summer Academy 2014, titled “New challenges, new actors, new UN approaches?”, will focus on peace and security, human rights, the Post-2015 Agenda, and innovation and inspiration driving change. The UN Summer Academy offers executive education, learning and knowledge exchange to those working for the United Nations and those who actively engage with the UN system in their daily lives. Combining academic rigour with cutting edge thinking and building on a renowned faculty, the UN Summer Academy provides a platform for reflection and to engage in discussions and strengthen knowledge on issues of relevance for the work of the United Nations and its partners. As the only UN System Staff College course open to all who are interested in the work of the United Nations, it provides an unprecedented opportunity to network, discuss and debate UN issues with the different thought leaders who are guiding and inspiring the direction of the UN’s work (Member States, UN staff, civil society representatives, business representatives, and others).

Target Audience UN staff, government representatives, civil society representatives, academics, business representatives, etc.

The Human Rights-based Approach to Development Programming Development and human rights are interrelated, interdependent and indivisible. The “human rights-based approach to development programming (HRBA)” course, based on the “UN Common Understanding on the human rights-based approach”, is designed for UN programme staff who seek to advance their skills and knowledge to effectively apply the HRBA to their daily work, and link it to existing UN results-based management tools, particularly with regard to the UN Common Country Programming Process. The course is inter-active in nature and uses real-time examples and exercises to offer opportunities for participants to learn about and internalise the content, linkages and complementarity of the HRBA and RBM, two mandatory programming principles in the UNDAF process.

Target Audience UN international and national headquarters and field professional-level personnel. UN Strategic Planners; Chairs/members of UNDAF groups/task teams; UN Coordination Officers/Advisors Duration 5 Days

Duration

Enrolment Method

5 Days

Open

Enrolment Method

Venue / Dates (subject to change)

Open Venue / Dates (subject to change)

New York, UNITED STATES / 24-28 March 2014

New York, UNITED STATES / 09-13 June 2014 Contact Details

Contact Details

development-humanrights@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

Building Partnerships for Development Effectiveness

With a view to better equip UN staff to engage with such new partners, the “Building partnerships for development effectiveness” course is focused on the UN ‘imperative’ for partnership development. Participants will gain a comprehensive understanding of the reasons the UN should invest in the expansion of its partnerships; familiarise themselves with the ongoing process to develop policy, guidance and tools that support the UN in its task to partner; gain a better understanding of the challenges and opportunities regarding partnership development; will be exposed to the partnership thinking of philanthropic foundations, civil society and the business sector; and will acquire specific skills needed to build substantive and sustainable partnerships.

E-Learning

The UN is increasingly interacting with new, emerging and ‘non-traditional’ development partners whether these are philanthropic foundations, multinational companies etc.

New Global Diversity & Multicultural Competence The more connected the world becomes, the more urgent the need to manage diversity effectively and build an inclusive culture. “Global Diversity” provides a sound understanding of the importance of diversity and inclusion and the impact it has on teamwork, motivation, productivity, quality improvement, etc. This online course starts with a self-assessment - The Global Diversity Survey®, designed to increase your awareness and understanding of self, others and the world. The course goes on to cover the meanings of diversity, culture and inclusion, the business case for diversity, and the connection to leadership and values. The online course will run over a period of 2 weeks, with two webinars with Dr. Alan Richter, the creator of the Global Diversity Survey and co-creator of the Global Diversity & Multicultural Competence Online tool, a recognized pioneer in the diversity field.

Target Audience

UN international and national headquarters and field professional-level personnel

All UN staff & partners

Duration

5 Days

2 Weeks

Enrolment Method

Open

Venue / Dates (subject to change)

Geneva, Switzerland / 05-09 May 2014

ONLINE / 19-30 May 2014 ONLINE / 18-29 August 2014

Contact Details

development-humanrights@unssc.org

The developing world is witnessing a period of sustained growth, which has assisted vast numbers of poor people to escape poverty. With it, a changing poverty landscape has appeared; one in which poor people are increasingly found in middleincome countries and in fragile States. And while the rise of middle-income countries (MICs) can be considered a trend of success, the growing share of poor people in failed and fragile States is a trend of failure. Nearly half of all fragile States are now classified as middle-income countries, and pockets of fragility can exist in otherwise stable countries. The emergence of fragile middle-income countries as home to a large number of the world’s poor (20%) presents a new and important challenge, and covers, among others, countries such as Pakistan, Nigeria and Bangladesh. The notion of a country being both fragile and middle-income is contrary to traditional narratives in development, and it is in that regard that UNSSC is teaming up with Koç University for the next UN Reflection Series. The 2.5-day event will provide for in-depth discussions on the particularities of fragility in relation to MICs (given that more than 50% of fragile States is now within the MIC bracket), and look in-depth as to what the UN would need to be more effective in such environments; the implications for the Post-2015 discourse, and what catalytic and transformational support the UN and other partners could provide in such contexts to enhance resilience.

Target Audience UN staff, government representatives, civil society representatives, academics, business representatives, etc.

New E-Learning

UN Reflection Series 2014: Middle Income Countries and Fragility

Participation and Inclusion of Minorities in UN and National Programming In many parts of the world minorities suffer from a history of discrimination and exclusion that has left them on the margins of society. Minority rights have been acknowledged through international norms and standards as distinct rights that are part of these groups’ human rights. Their distinct identities require special protection from discrimination as well as special action to protect their culture, religions and languages. Their equal participation in the public sphere needs to be supported. Working with minorities at country level implies adapting the programming processes and strategies to ensure their active participation. Their human rights aspirations, culture and specific characteristics must be fully respected and strengthened in order for programming to be effective. This course enhances the capacity of UN staff to more systematically integrate minority rights, concerns and aspirations into UN development programming.

Duration

4 Weeks

2.5 Days

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 08 Sept. - 03 Oct.2014

Istanbul, TURKEY/September 2014 Contact Details

Contact Details

development-humanrights@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

Partnering with Faith Organizations in Development, Health and Humanitarian Work Religious institutions, communities of faith and faith-based NGOs are carrying out important development and humanitarian relief activities. How can the resources these organizations bring to the table (human, financial and spiritual) be better understood and more effectively tapped into by all of those working to serve the very same communities? Many UN organizations and offices are already partnering with faith-based or faith-inspired service-delivery NGOs, local faith communities and religious leaders. As the United Nations system reviews - and sets - its post-2015 sustainable development agenda for the decades to come, it is timely to examine the objectives, means and outcomes of such partnerships. The aim of this course is to explore the linkages between faith and the continuum of humanitarian to development work. It will consider the nature of development and humanitarian work, the timeframes for interventions and the types of populations served.

New Technological Innovation to Enhance Development Effectiveness Science, technology, engineering and innovation can play a critical role in developing solutions for the problems facing the world today. Recently, great leaps have been taken in science and technology for development. Nuclear science, applications for mobile devices, enhanced satellite analysis, innovative engineering and other technology now play a strong role in enhancing development effectiveness. But, how do we use this technology in our programming processes? This new course will discuss and demonstrate some of the most recent and relevant technological developments and elaborate on their use in UN programming. It will also focus on its present application by the wider UN system to facilitate enhanced inter-agency cooperation and potential scaling up.

Target Audience

UN international and national headquarters and field professional-level personnel. UN Strategic Planners; Chairs/members of UNDAF groups/task teams; UN Coordination Officers/Advisors

Duration

3 Days

5 Days

Enrolment Method

Open

Venue / Dates (subject to change)

TBD / October 2014

Vienna, AUSTRIA / 13-17 Ocotber 2014

Contact Details

development-humanrights@unssc.org

New The Effective Use of Data for Public Policy The effective use of data for public policy is of critical importance to the UN in its efforts to strengthen evidence-based programming and policy development. Generating, analysing, presenting and using data is of growing importance in our efforts to support Member States in this regard. But are we using our data (or lack thereof) to drive decision and advocacy efforts? And are we able to communicate the data in a clear, reliable, attractive and effective way? And how is this then used to enhance our programming processes? This course will provide participants with the skills and information to answer these questions. This new UN inter-agency course will strengthen the skills of UN staff in selecting, creating, using and interpreting data and statistics. This will be done with a particular focus on public policymaking and implementation, and build on both traditional ways of data analytics as well as more recent applications related to for instance mobile technology, crowdsourcing and big data.

Context Analysis for Development Programming The UN System Staff College in collaboration with UN partners is pleased to offer the second edition of the UN system-wide skills course focused on programme staff interested in strengthening their political economy skills for programming and policy development. Such skills will support more effective and politically feasible development strategies, ensure more realistic expectations of what can be achieved, and help outline the risks involved. The course addresses the existing gaps in guidance to carry out more holistic foundational context analysis, as opposed to technical assessments for which abundant guidance already exists. While not every agency has the capacity to carry out broad analysis, this workshop aims at sensitizing staff to its importance and at suggesting mechanisms for accessing analysis from other UN agencies and partners.

Target Audience

UN international and national headquarters and field professional-level personnel. UN Strategic Planners; Chairs/members of UNDAF groups/task teams; UN Coordination Officers/Advisors

Duration

5 Days

Enrolment Method

Open

Venue / Dates (subject to change)

New York, UNITED STATES / 17-21 November 2014

Bangkok, THAILAND / 15-19 December 2014

Contact Details

development-humanrights@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

Learning Lab Learning is a life-long process, and fostering and supporting continued learning of UN personnel is a priority for UN leadership and management. Formal and informal learning opportunities provide team leaders with valuable means to enhance their teamsâ&#x20AC;&#x2122; and their own knowledge and skills to address todayâ&#x20AC;&#x2122;s complex global challenges. The Staff College seeks to contribute to greater organizational effectiveness by enabling UN teams to strengthen their management and communication capabilities. The Learning Lab portfolio includes a wide range of formal and informal learning activities, from traditional face-to-face programmes to innovative tutored on-line courses in virtual classrooms, to address the needs of a disperse and mobile workforce. Want to learn more? unssc.org

Featured Event

E-Learning

New

Learning Managers Forum (LMF)

Learning Design for E-Learning/ Online Courses, Delivery and Facilitation Tools And Techniques (A Practical Online Workshop). Design Your Online Course: You are being asked to create online courses as well as convert your traditional classroom-based, face-to-face (f2f), course to an online format. With so many options available, the question is “where is the best place to get started?”

This is an annual event, open to Chiefs and Managers responsible for the learning, training and staff development functions in each of the United Nations agencies, funds and programmes and affiliated international organizations.

This course takes participants through the practical steps needed to create a new E-Learning/online course or to optimize the f2f course structure and delivery for online learners.

This event brings UN officials together to share good practices, work together on common projects, learn new skills and build partnerships on learning and training.

We will examine processes or models for learning design, useful in building a new course from scratch or redesigning a face-to-face course for online delivery.

Target Audience

UN Learning Chiefs, Human Resources Directors, Staff Development officials

Trainers, Training managers, Human resources personnel, Staff development officers

Duration

3 Days

5 Weeks

Enrolment Method

Open

Venue / Dates (subject to change)

Turin, ITALY / 11-13 June 2014

ONLINE / 24 Feb. - 28 March 2014

Contact Details

learninglab@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

E-Learning

Effective Writing Skills Writing is an important skill in any organization. Whether you are a manager at any level, programme specialist or coordination officer, much depends on your ability to write reports, draft project proposals, prepare substantive papers and communicate effectively with colleagues and partners. This course has been designed to enhance the quality of writing by learning and practicing new techniques.

E-Learning

New Working in Teams

Target Audience - Edition 1

Teams are the important foundation for successful organisations. Everything we accomplish within an organisation is through the efforts of people working together.

Professional-level personnel at UN headquarters and field

This course explains essential development phases that groups follow to become vibrant, effective teams: communicate, resolve conflicts, solve problems, make decisions and maintain a positive work environment.

Enrolment Method

Duration 5 Weeks

Open Venue / Dates (subject to change) ONLINE / 10 March - 18 April 2014 Contact Details

Target Audience

learninglab@unssc.org

All individuals who work in a team or have a stake in building successful teams Duration 5Â Weeks Enrolment Method Open Venue / Dates (subject to change)

ONLINE / 24 Feb. - 28 March 2014

Target Audience - Edition 2 Administrative Assistants Duration 5 Weeks Enrolment Method Open Venue / Dates (subject to change) ONLINE / 15 Sept. - 24 Oct. 2014

Contact Details

learninglab@unssc.org

E-Learning

New Finance for Non-Finance People Even though you are not in the finance office of your agency, it’s highly likely that, at some point, you’re going to have to analyze a spreadsheet, or have some form of financial recording to do. This online course is designed to provide non-finance people with the basic knowledge and skills to help them to read and understand the core financial documents of their programme or projects.

The Art of Communication This course is designed to equip UN Communication Officers, specialists and those charged with communication functions with enhanced practical knowledge on communication methods, techniques, strategies and practical skills within the UN context. Participants will also strengthen their capacity on media skills.

Target Audience

Any person wishing to acquire an understanding of the contents, relevance and uses of financial documents and balance sheet

Professional-level personnel at UN headquarters and field (specifically targeting UN Communication Officers & specialists)

Duration

6 Weeks

5 Days

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 10 March - 18 April 2014

Turin, ITALY / 31 March - 04 April 2014

Contact Details

learninglab@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

Designed in collaboration with the ROI Institute (USA), this online course provides participants with a solid foundation in measuring and evaluating the impact of learning interventions.

E-Learning

Evaluation and Impact Assessment (EIA) of Learning

Knowledge Management This course provides an overview of the role, techniques and processes involved in leveraging know-how and networks, creating a solid foundation to enable UN system organizations to foster innovation and draw from experience to identify and implement good practice.

Target Audience

Professional-level personnel at UN headquarters and field

Duration

6Â Weeks

6 Weeks

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 21 April - 30 May 2014

ONLINE / 28 April - 06 June 2014

Contact Details

learninglab@unssc.org

Leading and Managing Change in the Workplace In today’s competitive environment, teams and organisations face rapid change more than ever. Globalisation, economic conditions and technological advancement are providing increased opportunities for growth giving rise to a wide variety of needs and expectations from stakeholders. Thus, the need for change as organisations are driven to improve efficiency, productivity, and service quality. The ability to lead and manage change while continuing to meet the needs of stakeholders is a very important skill required by today’s managers and teams. This course is for everyone expected to lead, manage and implement change.

E-Learning

New

Skills for Administrative Assistants This instructor-led online course is designed to help Administrative Assistants deliver results in the real world. This course is about working to the best of your abilities, and encouraging the best in those who work with you, or for you. The course gives participants the tools, templates and techniques to increase effectiveness back on the job.

Target Audience

Professional-level personnel at UN headquarters and field

Administrative Assistants

Duration

5 Weeks

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 28 April - 30 May 2014

ONLINE / 28 April - 30 May 2014 ONLINE / 03 Nov. - 05 Dec. 2014

Contact Details

learninglab@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

E-Learning

Supervisory Management Skills: Communicating, Coaching and Managing Conflict To succeed as a supervisor you need to help your team deliver to its full potential. You must draw on different management methods to match the particular individual and the situation. In this course, you will first be able to see how your own opinions on supervision stack up against commonly held views. Basic time management skills will offer some tips on being organized. Then you can explore your own management methods, the benefits of being versatile, and ways to help your team members grow and develop. Communication, coaching, and conflict resolution sessions will offer advice on management.

Decision Making Leaders and managers across the UN system are entrusted with a crucial role in policy making and programming processes: turning discussions into action. Through decision making, UN staff can put an end to “deliberations” and trigger the beginning of implementation. This face-to-face course offers opportunities for UN staff with leadership and managerial responsibilities to explore effective decision making strategies and strengthen their own skills in turning UN policy into action.

Target Audience

Supervisors

Senior UN staff (P5 and above) at UN headquarters and field

Duration

5 Weeks

3 Days

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 02 June - 04 July 2014

New York, UNITED STATES / 09-11 July 2014

Contact Details

learninglab@unssc.org

E-Learning

Orientation Programme for Junior Professional Officers and Associate Experts

Social Media for UN Programme and Coordination Specialists UN programme and coordination specialists are confronted with challenges related to outreach, visibility, credibility, innovation, accessibility of knowledge, networking, collaboration with third parties. Nowadays, being able to make effective use of social media is an essential skill required by most UN staff to succeed in delivering the best results. This course provides an overview of what social media is, the most significant tools available, as well as ways it can be implemented in the UN system to boost effectiveness.

The UNSSC has been delivering orientation programmes for JPOs and AEs from various European countries since 2003.The Programme’s goal is to equip JPOs with a common package of knowledge, skills and attitudes that will be key to serve in the UN System, both in Headquarters and the field. In this programme, colleagues can learn from the experience of senior UN leaders and strengthen key professional competences in areas such as management, communication, team work, analysis, negotiation and conflict resolution. Through a realistic and immersive experience in a complex simulation, participants can also experience and acquire the necessary know-how to prevent and face the risks existing in longterm field deployments and short missions.

Target Audience

Professional-level personnel at UN headquarters and field

Newly recruited JPOs and AEs

Duration

5 Weeks

2 Weeks

Enrolment Method

Open

By nomination

Venue / Dates (subject to change)

ONLINE / 15 Sept. - 17 Oct. 2014

Turin, ITALY / 22 Sept. - 03 Oct. 2014

Contact Details

learninglab@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

Project Management Essentials Consistently delivering projects on time, on budget, with desired scope is a challenging responsibility. Statistically speaking, the odds are not in our favour. Yet the margin for error has all but disappeared in most organisations. We have to deliver. Our Essentials of Project Management program is a practical, fast-paced, highly interactive way to get your organization on track to consistently delivering successful projects.

E-Learning

New Train the Trainer Training is an essential element of the United Nations’ strategy to address the ever increasingly challenges of today’s world. Training is often also a key instrument to achieve organizational goals such as building national capacity. This online course gives participants the tools and techniques for a systematic approach to training others effectively.

Target Audience

Professional-level personnel at UN headquarters and field, project managers, project leads, project sponsors, team leaders, project team members, and stakeholders

Professional-level personnel at UN headquarters and field

Duration

5 Weeks

6 Weeks

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 13 Oct. - 14 Nov. 2014

ONLINE / 03 Nov. - 13 Dec. 2014

Contact Details

learninglab@unssc.org

Peace and Security The aim of â&#x20AC;&#x153;making the United Nations of the 21st century increasingly the focus of preventive measuresâ&#x20AC;? requires the UN System and its partners to strengthen their capacity to address the challenges to collective security on one hand, and the threats to the safety and security of its staff on the other hand. In order to achieve this two-fold objective, the Staff College, in cooperation with other UN and non-UN partners, designs and implements learning and training activities in thematic areas related to peace and security. Because the contexts in which peace operations operate are volatile and fragile, there is a continuous desire for flexible, customized and country-specific training and learning products which speak to the ever changing realities on the ground. As part of our services, we are able to design peace and security related thematic learning opportunities, reaching beyond peace operations, to staff in field locations by adapting our courses to local complexities and transforming them into country-specific products. Please read more on page 38

Want to learn more? unssc.org

Featured Event

This annual forum for Deputy Special Representatives of the Secretary General provides a dialogue opportunity in which pertinent thematic dilemmas are debated and innovative solutions explored drawing from within and outside the UN System. The thematic focus for the 2014 series is under development.

E-Learning

Dialogue Series for DSRSGs Conflict Analysis for Prevention and Peacebuilding This online tutored course, delivered in English, aims at building practical conflict analysis skills for professionals working in contexts of deteriorating human security, armed conflict, political crisis and other threats to peace.

Target Audience

Deputy Special Representatives of the Secretary-General

Professional-level personnel (international and national) at UN headquarters and field

Duration

2Â Days

5Â Weeks, self-paced

Enrolment Method

By nomination

Open

Venue / Dates (subject to change)

Turin, ITALY / December 2014

ONLINE / 10 March - 11 April 2014 ONLINE / 27 Oct. - 28 Nov. 2014

Contact Details

peacesecurity@unssc.org

SSAFE Training of Trainers This 13th edition of the Turin-based SSAFE Training of Trainers programme certifies security personnel to conduct SSAFE. It aims at assuring the quality and effectiveness of the standard safety and security training curriculum jointly developed by UNSSC and UNDSS.

E-Learning

New Decentralized Governance and Peacebuilding This online tutored course provides basic theoretical and practical concepts and skills on exploring the relationship between decentralized governance and peacebuiling. Participants will apply concepts to a fictitious case study throughout the course.

It enables the different UN Departments, Agencies, Funds and Programmes and Affiliated Organizations to build the necessary human resources capable to train their own staff in the SSAFE standard curriculum. A field day where realistic scenarios and simulations are conducted in cooperation with the Taurinense Alpini Brigade (Italian Army) completes the ToT programme.

Target Audience

Professional-level personnel (international and national) at UN headquarters and field

UN (HQ and AFP) Security Professionals only

Duration

4Â Weeks, self-paced

5Â Days

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / 14 April - 09 May 2014

Turin, ITALY / 07-11 April 2014

Contact Details

peacesecurity@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

E-Learning

New

Applied Conflict Analysis for Prevention and Peacebuilding This UN inter-agency course provides practical skills to use conflict analysis in order to improve conflict-sensitive programming, strategic planning, and the design of UN responses in contexts of deteriorating human security, armed conflict, humanitarian and political crisis and other threats to peace.

Exploring the Nexus of Conflict Transformation and Human Rights in the UN Context Human rights, conflict, peace and development are closely linked. This online tutored course aims at exploring how conflict transformation and human rights approaches complement one another. Practical examples and case studies will be used to demonstrate how to address the issues and challenges to planning and programming and how the inter-connectedness can enhance development practice.

Target Audience

Professional-level personnel (international and national) at UN headquarters and field

Duration

4Â Days

4 Weeks, self-paced

Enrolment Method

Open

Venue / Dates (subject to change)

New York, UNITED STATES / 20-23 May 2014

ONLINE / 02-30 June 2014

Contact Details

peacesecurity@unssc.org

A Political Approach to Preventing and Responding to Electoral Violence This course provides practical knowledge about elections in transitional, postconflict and fragile societies. During the course participants will acquire skills in the following areas: election-related risk assessment; conflict prevention and mitigation tools; strategic responses to electoral violence and other election-related political crises.

Decentralized Governance and Peacebuilding This course provides theoretical and practical insights on the concept of decentralized governance and its relationship with conflict. Participants will gain sound grounding in the theoretical concepts and will be supplied with analytic tools and skills to enable them to better understand when and how Decentralized Governance can contribute to conflict prevention and peacebuilding efforts in volatile and post-conflict contexts.

Target Audience

Professional-level personnel (international and national) at UN headquarters and field

Duration

4Â Days

Enrolment Method

By selection

Open

Venue / Dates (subject to change)

Field (TBD) / 10-13 June 2014 Field (TBD) / 11-14 November 2014

New York, UNITED STATES / 17-20 June 2014

Contact Details

peacesecurity@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

UN Coherence The Staff College supports the implementation of UN Reform at the country level, including through joint programming and strategic planning in support of national priorities (e.g. UN Development Assistance Frameworks; Harmonized Business Operations). Our learning and facilitation services are aimed at moving towards a more coherent and effective UN, tapping into the recent experiences from the Delivering as One pilot initiative and others which have implemented the UN Coherence approach.

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Leadership in Business Operations This course focuses on enhancing the leadership capacity of Middle Managers in Business Operations. This course aims to enhance the leadership skills of middle managers to respond to complex challenges and opportunities in the workplace, better understand and adapt to change, effectively communicate and negotiate with stakeholders, and deliver results through people. This course also focuses on developing entrepreneurial thinking and identifying implementable approaches to make the UN more creative and effective. As an added feature, participants of this leadership course will undertake a 360-degree leadership assessment. Participants will receive feedback on their leadership style and personality, including insights into their leadership strengths and weaknesses.

Operations Management Skills Training This course builds on the on-going efforts (HLCM, UNDG, DaO, the Secretary General’s “Five Year Action Agenda”, and the QCPR) to bring innovations at the country level using a more holistic approach to improve coherence and coordination across business operations and programmes, ensure consistent levels of commitment across agencies, streamline business practices, adopt a more strategic results-based planning, and ensure its effective management and coordination to deliver better programmatic results and achieve greater operational efficiency at the country level. The course enhances knowledge and skills to identify opportunities that enhance productivity, encourage innovation, and try new ways of doing business more efficiently and effectively. The course adopts a blended format of instructional sessions, case studies, role plays, experience sharing, and peer to peer learning.

Target Audience

Operations Managers; Operations Management Teams (OMTs) and Task Forces; Heads of Sections/Units under Operations

Chairs/Members of the Operations Management Teams and Inter-Agency Task Forces; Operations Managers; Heads of Sections/Units under Operations; staff at HQs and Regional Offices involved in Operations and Programme Support; UN Coordination Specialists/Officers; Heads of Programme Management Support Units at Country Level

Duration

5 Days

Enrolment Method

Open

Venue / Dates (subject to change)

Bangkok, Thailand / 10-14 February 2014

Bangkok, Thailand / 10-14 March 2014

Contact Details

coherence@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

New

E-Learning

Organizational Preparedness, Response and Recovery in Humanitarian Crisis

Measurements for Effective Results-Based Management (RBM) This online course will enhance UN staff competencies in designing, monitoring and evaluating projects and programmes. It provides in-depth, technical skills on one of the key elements of RBM strategies: performance measurement. Participants will enhance their ability to collect and analyse data, report results, and use data to manage performance.

This course incorporates a multi-dimension approach to humanitarian response (natural disasters and conflicts) integrating the 3 emergency sectors of preparedness, response and recovery under a common theme of inter-agency cooperation and partnership, and incorporating cross-cutting issues in Programme, Operations and Communications. The course includes a briefing on the principles of Organizational Resilience Management System, an update on the priorities arising in the global humanitarian agenda, and sessions on Normative & Accountability Framework, Humanitarian Organizational Structure, Humanitarian Reform, Disaster Risk Reduction, Risk-Informed Programming, Information Management, Transition and Early Recovery, including related Simulation exercises. This course hopes to reinforce the concept of “Delivering as One” in Emergencies.

Target Audience

UN Staff involved in project & programme management; RBM Officers; Monitoring and Evaluation Specialists

ALL UN staff performing functions in Programme, Operations, and Communications from Headquarters, Regional Offices and Country Offices in support to emergencies, with specific focus on new staff and those with 1-5 years working experience

Duration

8 Weeks

5 Days

Enrolment Method

Open

Venue / Dates (subject to change)

ONLINE / April 2014

Manila, Philippines / 21-25 April 2014

Contact Details

coherence@unssc.org

Integrated ProgrammeOperations Planning Workshop This course brings Programme and Operations staff together to develop a strategic, resultsbased and integrated approach to programme and operations enhancing efficiencies and productivity gains of the integrated approach. It focuses on results-based strategies and log frames, monitoring & evaluation, key performance indicators, and reporting mechanisms in support of development and humanitarian needs of countries. It includes sessions on how to improve programmatic and operational synergies. It identifies linkages and opportunities for coherence, simplification and harmonization. The objective is to create strong team alignment that enable both groups to work as strategic partners, while strengthening collaboration, promoting a culture of greater cohesion in the system and enhancing programme effectiveness at the country level.

Target Audience

Strengthening Interagency Work through Effective Programming This course offers a mix of knowledge for strengthening the quality of programming at the country level while enhancing national ownership and UN coherence. Participants will become fully knowledgeable about UN programming tools and their practical application, innovative ways and approaches to support the planning and implementation of UN development strategies and frameworks, as well as improve the essential skills that are required to support the work of UN Country Teams effectively.

Target Audience

Chairs/Members of the Operations Management Teams, UNDAF Task Forces, and Programme Management Teams; Senior Programme Officers and Operations Managers; National Programme Officers and National Operations Managers, Heads of Programme and Operations Sections/Units; Monitoring & Evaluation Officers/Specialists; UN Coordination Officers/Specialists; Common Services Specialists and Business Operations Advisors

UN Strategic Planners; Chairs/members of UNDAF groups/task teams; UN Coordination Officers/ Advisors Duration 5Â Days

Duration

Enrolment Method

5Â Days

Open

Enrolment Method

Venue / Dates (subject to change)

Open Venue / Dates (subject to change)

Turin, ITALY / June 2014

Bangkok, Thailand / 19-23 May 2014 Contact Details

Contact Details

coherence@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

UN Leadership The Staff College is increasingly recognized as a centre of learning excellence in leadership development in the UN system. Its UN Leadership Programmes are designed to strengthen the leadership knowledge, skills and capabilities needed to face current and future global and professional challenges. The College aims at building a â&#x20AC;&#x2DC;One UNâ&#x20AC;&#x2122; leadership culture by refining the leadership potential and skills of UN staff, developing new capacities for action, and creating learning processes that promote synergistic knowledge sharing and discovery. The Staff College partners with UN system organisations to design, develop and implement senior leadership programmes specifically tailored to the needs of the organization. We have delivered such programmes for UN Women, and are currently working with the ILO and UNAIDS to develop customized leadership courses to be delivered in 2014.

Want to learn more? unssc.org

Featured Event

UN Leadership Exchange This top level forum explores the strategic role of the UN today and tomorrow, facilitates a knowledge exchange among senior UN leaders, inspires innovative solutions to global and organizational challenges, and assists in aligning and refining one’s own leadership potential.

New UN Leadership Forum This UN Leadership Forum will bring together the alumni of our senior leadership programmes and is an opportunity to deepen and enrich their personal leadership journeys. A world class cadre of leadership experts and practioners will stimulate discussions and challenge participants.

The Exchange is designed around content inputs delivered by thought leaders, practitioners, innovative creative artist spots, and offers space for discussion, peer-sharing, and reflection. A unique feature is the presence and involvement of mentors, former senior UN officials, who are a source of advice and consultation throughout the Exchange.

Target Audience Target Audience Alumni of UNSSC Leadership Courses

Under-Secretaries-General; Assistant SecretariesGeneral; Assistant Directors-General; Special Representatives of the Secretary-General and Deputy Special Representatives of the Secretary-General

Duration

3 Days

Enrolment Method

Open

Venue / Dates (subject to change)

Turin, ITALY / 18-20 June 2014

Turin, ITALY / 11-13 November 2014

Contact Details

leadership@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

UNCT Leadership Skills

UN Leaders Programme This interactive executive leadership programme promotes a “One UN” leadership culture. Strategic leadership is viewed and examined through the lens of a global or regional theme, offering opportunities for senior UN leaders to engage with diverse faculty and renowned speakers to explore the nexus between leadership, regional dynamics and geopolitical influences. The speakers range from senior UN officials, academia, and the private sector, to the arts and culture community.

Launched in 2006, this successful leadership programme is the longest-running leadership course at the UNSSC. It assembles senior UN officials of UN Country Teams from around the world, and is a mandatory part of the UN Resident Coordinator Induction programme. It engages senior UN leaders on topics of enhancing leadership, negotiation, political acumen, media and communications skills that are indispensable for effective leadership and undertaking their demanding roles. The course blends knowledge and skills sessions to create a learning environment that promotes interactive exchange, applied skills development, experience sharing and reflection.

Target Audience Target Audience

UNCT staff at the P5 and above level

Director level (D1 and above) Duration 5 Days Enrolment Method Open Venue / Dates (subject to change) Singapore, SINGAPORE / 31 March - 04 April 2014 New York, UNITED STATES / 14-18 July 2014 Arab States / 13-17 October 2014 Contact Details leadership@unssc.org

Duration 5 Days Enrolment Method Open Venue / Dates (subject to change) Turin, ITALY / 28 April - 02 May 2014 Turin, ITALY / 15-19 September 2014 Bangkok, THAILAND / 01-05 December 2014 Contact Details leadership@unssc.org

UN Emerging Leaders Experience Investing in professional growth to help prepare for increasing levels of responsibility and expanding the prospect for greater impact is the hallmark of the UN Emerging Leaders Experience. Building on its successful launch in 2013, this programme will be held four times, across three regions in 2014. Through a challenging and intensive four-day curriculum, participants once again have the opportunity to unravel their leadership potential, build strategic skills for negotiation, and explore effective approaches to leverage personal awareness and leadership impact. The Experience will be enhanced by an array of active learning methodologies such as simulation, peer-to-peer exchange, and reflection to create a rich and proactive learning environment.

Target Audience Professional-level (international and national) at UN headquarters and field (P3/P4 level) Duration 4Â Days Enrolment Method Open Venue / Dates (subject to change) New York, UNITED STATES / 01-04 April 2014 Turin, ITALY / 27-30 May 2014 Turin, ITALY / 16-19 September 2014 Bangkok, THAILAND / 02-05 December 2014 Contact Details leadership@unssc.org

Please check our website regularly for updates on our courses: www.unssc.org

Tailor-Made Programmes and Services for UN Partners In addition to standard open-enrolment courses for UN staff, the Staff College designs and delivers unique tailor-made learning programmes to meet the exact needs of inter-agency groups, networks, UN Departments, Peace Operations and other UN entities. We are experts in crafting customised programmes on-demand in collaboration with UN partners to help them achieve their strategic objectives. Our mobile and multi-lingual team of experts can also easily be deployed to deliver high-quality training directly to field and headquarter beneficiaries. UNCTs, UN Field Offices, Specialized Agencies and RCs are some of the Staff Collegeâ&#x20AC;&#x2122;s regular clients.

Take a look at a sample of the tailor-made services that the Staff College can offer and contact us (info@unssc.org) to learn more or to discuss your specific learning, training or facilitation needs!

Customized Training and Learning Programmes The standard courses offered by the Staff College, in all thematic areas, can be customized for specific country contexts or to meet the learning and training needs of specific groups and UN organizations. The Staff College designs, facilitates and conducts a variety of learning and training activities, in Turin, UN Headquarters as well as at the regional and country level, adapting its courses to local complexities and bringing them closer to its UN beneficiaries. All such activities are conducted on an inter-agency basis or in areas of inter-agency benefit and interest.

Serving UN Peace Operations UN Peace Operations staff are often asked to combine complex approaches to break the cycles of violence of current conflicts, and to understand the structural and contextspecific elements which propagate patterns of violence and fragility. They are in need of non-linear and creative solutions which are truly based on UN values, the latest academic thinking and best field practices. The Staff College actively responds to requests from UN peace operations, both peacekeeping and special political missions, with a view to equip UN civilian personnel with knowledge and skills enabling them to perform their specific functions in a more effective, professional and integrated manner, while meeting evolving challenges linked to their mandate implementation. UNSSC offers fully customised learning opportunities, designed to address the mission needs, and is able to deliver all trainings in the mission area.

Learning and Programme Support to UN Country Teams In collaboration with the UN DOCO and/or other UN partners, the Staff College provides learning & programme support to UN Country Teams in their efforts to develop the UN Development Assistance Framework (UNDAF). Under the guidance package endorsed by UNDG, strategic planning is a key step for enhancing strategic thinking and priority setting by the UNCT, with a deeper level of stakeholder engagement. This typically takes place through the organization of Strategic Planning Retreats (SPRs) during which UNCTs and their partners review and validate the major national development problems, the comparative advantages of the UN system, and identify the key priorities for UN intervention. SPRs also lead to the initial development of the UNDAF results matrix with a clear definition of outcome- and output-level interventions that address national priorities. In the context of the Country Analysis phase and UNDAF programming cycle, the UNSSC also provides tailored learning and programme support to integrate AntiCorruption and Human Rights-based Approach into the programming cycle.

Training of Trainers Programmes The Staff College, on its own or in partnership with UN system organizations, develops and implements â&#x20AC;&#x153;training of trainersâ&#x20AC;? programmes in the areas of social development and human rights, conflict prevention, UN coherence and management in the UN system. Through these activities, the Staff College has contributed to develop global, regional and country-specific pools of experts to support strategic programme priorities and initiatives

Information and Knowledge Management Tools Fostering Knowledge Management Processes The Staff College can support UN organizations interested in developing a Knowledge Management Strategy or in fostering internal communication and collaboration. Our programmes can build capacity and empower colleagues to leverage institutional knowledge and experience, enhance internal and inter-agency communication, as well as raise visibility and foster adoption of good practice. Workshops can be organized to allow UN colleagues to reflect on individual and institutional strengths and outline an action plan to maximize usage of knowledge management practices in key areas.

Knowledge Fairs The Staff College offers its methodological and facilitation expertise to UN system and affiliated organizations seeking to organize innovative and effective knowledge sharing events. Staff College experts will work alongside the requesting organization to select the most appropriate tools to showcase and exchange experience, identify good practices and explore ways in which those can be replicated.

The Staff College partners with UN system organizations to produce innovative webbased analysis and knowledge tools to strengthen the overall operational effectiveness of the UN system. Our experience includes the development of management systems for web-based rosters of experts and consultants, tools for automatic screening and validation of expertise, team and programme performance analysis tools, on-line databases, communities of practice, as well as knowledge mapping tools.

E-Learning Design and Management The Staff College offers its in-house E-Learning and instructional design expertise to UN system and affiliated organizations interested in deploying web-based learning solutions. In partnership with the requesting organization, the Staff College will identify, on a case-by-case basis, the most effective approach to create and manage meaningful, valuable and practical E-Learning and blended learning solutions. The Staff College produces its E-Learning content in compliance with industry standards to ensure courses can be easily imported into the requesting organizationâ&#x20AC;&#x2122;s Learning Management System (LMS). Alternatively, UN system organizations can use the UN Knowledge Campus to deploy and manage the resulting E-Learning courses and tools.

Please check our website regularly for updates on our courses: www.unssc.org

Agency-Specific Learning Management Portals Technology can help learning managers to create engaging, accessible and longlasting learning opportunities for their staff. But what if the organization does not have a suitable learning and collaboration platform in place? Investing in establishing a Learning Management System (LMS) can be a long and expensive process. The Staff College offers UN system and affiliated organizations the possibility to leverage from its learning management platform (UN Knowledge Campus) to address their blended learning and E-Learning needs by creating agency-specific Learning Management Portals, without incurring the overhead costs and challenges inherent in deploying a new platform from scratch.

Communities of Practice When people who have common goals are able to interact regularly as they strive toward realizing these goals, a powerful process of social learning and shared practices takes shape. The Staff College puts its UN Knowledge Campus platform at the disposal of UN system and affiliated organizations interested in creating and managing on-line Communities of Practice for their staff.

Special Retreats The Staff College designs, organizes, facilitates and hosts special retreats for UN partners. The UNSSC has long-standing experience in organizing retreats for UN staff ranging from the Secretary-Generalâ&#x20AC;&#x2122;s Retreat with his closest top management members, to inter-agency groups retreats, such as the High Level Committee on Management and the Human Resources Network. The Staff College can offer an â&#x20AC;&#x153;all inclusiveâ&#x20AC;? service from designing the agenda; identifying subject-matter experts and key-note speakers; facilitating sessions; to hosting the Retreat; or a tailored service to cater for different needs.

The UNSSC thinks about the environment. This book has been printed on fully recycled paper. Turin, December 2013

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Viale Maestri del Lavoro, 10 10127 Turin, Italy tel +39 011 65 35 911 fax +39 011 65 35 901 i n f o @ u n s s c . o rg w w w. u n s s c . o rg

@ UNSSC