Global Chatbot Market Outlook
Global Chatbot Market Outlook 2024: Opportunity & Growth Analysis, 2017-2025 Request Sample
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Global Chatbot Market Outlook Global Chatbot Market Region-2017-2025
Global Chatbot Market Size USD (Million). 2017-2025
Share(%),
By
XX
XX% XX CAGR: (2016-2024)
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XX
XX XX XX%
XX
XX
XX
XX XX
XX
XX%
XX%
XX%
XX%
XX
XX%
XX
2025
2017
XX
XX%
XX%
XX XX%
XX%
XX XX
Asia Pacific
North America
Europe
Latin America
2016e 2017e 2018f 2019f 2020f 2021f 2022f 2023f 2024f 2025f Middle East and Africa
Source: Goldstein Research
Source: Goldstein Research
Web-based Chatbot accounted for the highest market share XX% in In 2017,
With
XX% share in 2017, North
America dominated the Global Chatbot market
Global Chatbot Market
Global Chatbot Market Share(%), By Global Chatbot Market Share (%), By Organization Type-2017 Chatbot Type-2017
Global Chatbot Market Share (%), By Applications-2017
XX% XX%
XX% XX% XX%
XX% XX%
XX%
XX%
Web-Based Chatbots
Stand-alone Chatbots
Source: Goldstein Research
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Large Enterprise
Small & Medium Enterprise
Source: Goldstein Research
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Bots for Service Bots for Social Media Bots for Payments/Order Processing Bots for Marketing Other (Gaming etc.)
Source: Goldstein Research
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Global Chatbot Market Outlook The global Chatbots market registered an impressive growth in 2017 with all the four regions Americas, Asia-Pacific, Europe, Middle East and Africa demonstrating positive growth. North America stood as the largest Chatbot market in 2017. The AI market — including machine learning, natural language processing, image recognition and speech processing — is expected to reach USD XX Million by 2025, growing at a CAGR of XX% between 2017 and 2025. After an investment of USD XX Million into AI startups in 2016, over USD XX Million has been pumped into the market in the first half of 2017 alone.
65% Consumers prefer using a messaging app when contacting a business
To the end user, it may appear that systems such as Siri and Alexa have replaced software applications (apps) when we ask them to book meetings in our calendars and purchase train tickets for us. In reality, they will encapsulate the apps and sit on top of them. While we may see fewer app icons on our smartphones, we will still need apps in the background for fulfillment and as data repositories. Most chatbots provide shopping assistance and product recommendations. After launching its Bot Shop a few months ago, mobile messaging app Kik now has thousands of bots in the store. Almost all major brands are said to want a chatbot of their own.
50% Consumers would make a purchase through a messaging app
The advancements in Chatbot are the major reason behind the spiked demand of Chatbot globally. Moreover, the demand of Chatbot is expected to rise from developing nations and robust economies such as China, India, Japan, etc. There are huge opportunities for Chatbot manufacturers to provide facilities and services in developing nations. Rapid expansion of urbanization is increasing the demand for Chatbot in various corporate sectors
Over 50% Customers expect a business to be open 24/7
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Global Chatbot Market Size, 2017
USD XX Million
Global Chatbot Market Size, 2025
USD XX Million
•In North-America region, the demand for Chatbot are increasing in large and medium enterprises •Europe Chatbot Market is predicted to flourish during the forecast period due to rising demand of Chatbot in corporate sector •The Chatbot market of Asia-Pacific region is majorly driven on the back of advancement of communication services and availability of low cost data Source: Goldstein Research
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Global Chatbot Market Size (USD Million) & Growth Analysis Global Chatbot Market Size (USD Million)-2017-2025 XX
Request Sample XX
XX
XX
2024f
2025f
XX XX XX
XX XX
XX
XX XX
XX XX
XX
XX
XX 2016e
2017e
2018f
2019f
2020f
2021f
2022f
2023f
Source: Goldstein Research
Global Chatbots Market
is anticipated to expand at a compound annual growth rate of XX% during the forecast period i.e. 2017-2025. The market is anticipated to reach USD XX Million by the end of 2024. Highest demand of Chatbot is expected from the region of North-America followed by AsiaPacific. Rapid growth in IT sector and rising urbanization across the respective regions are driving the growth of this industry Rising penetration of enterprises in Asia-Pacific region on account of various initiatives from the government authorities for startup are swelling the demand for Chatbot. Growing economies and one of the global IT hub, India is increasing the demand for Chatbot on the back of expansion of e-commerce sector Moreover, low cost data and high-end internet connectivity in developing nations are prompting the demand for Chatbot and various small cap enterprises are shifting towards Chatbot in order to operate efficiently
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Market Dynamics
Chatbot Market SWOT Analysis
•
• • •
•
WEAKNESS Initial Costs Lack of awareness among end users regarding the usefulness of chatbot End users still depend on traditional methods
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STRENGTHS Chatbot is computer program that is built on AI, ML and NLP to provide enhanced customer experience. User Friendly. Instant response. Instant access to get. appointments Quick access to medical history.
S T
W
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O
THREATS Market entry of competitors Substitutes to chat bots i.e., websites and apps
OPPORTUNITIES More than XX% of the global population uses a Smartphone XX% of consumers are willing to use chatbots According to our survey, XX% are willing to use chatbots in healthcare sector
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Growth Drivers Rapid Pace in Digitalization
Various public and private sector companies are shifting towards the digitization in order to reduce the time of operations and to provide better services
Government authorities are focusing towards the digitization of services for the population which reduces the complexity associated with services
Artificial intelligence technology based Chatbot enabled the ease of banking operations and operate customer support services with better efficiency
Rapid pace in digital industry has increased the adoption of advanced technology products and services in various industries. These digital services further help the industry to provide enhanced services to their customers
Reason behind the growth in Global Chatbot Market-2017-2025
Global Market Continuous Research & Development
Wide availability of IT expertise and professionals across the globe along with increasing research and development in IT companies to develop effective and user friendly software is expected to bolster the growth of Chatbot market
Adoption of Advanced Products
User friendly Interfaces Source: Goldstein Research
Global Big Data Revenue Share (%), 2017-2025
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XX% XX% XX%
XX%
XX%
XX%
XX%
XX%
XX%
XX%
2020
2026
XX%
XX% XX%
XX%
XX%
XX%
XX%
2013
2014
XX% XX%
Software
Hardware
Impact Analysis: The advancement and continuous researches on big data is likely to increase the propel the energy efficient computing in near future Growing digitalization across the globe in various end-use industries and shifting of public and private sectors towards the adoption of IT-based services to enhance the customer experience. These adoptions are further expected to trigger the demand for Chatbot during the forecast period i.e. 2017-2025
Services
Source: Goldstein Research
High
Medium
Low
Impact on Global Chatbot Market Copyright
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Global Chatbot Market Attractiveness and BPS Analysis by Adhesives Type, 2017-2025 Global Chatbot Market Attractiveness-By Adhesives Type, 2017-2025 XX%
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XX%
CAGR (%)
XX% XX% XX% XX% XX% XX% XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
Market Size (USD Million) Web Based
Stand Alone
Source: Goldstein Research
Water based adhesive segment holds the largest revenue share in the global Adhesives & Sealants market as this segment constitutes which is impacted by the rising cognizance among the household users and thus it is likely to expand at XX% CAGR during the forecast period. Key Findings
Adhesives & Sealants market is relying on the adoption of EHR (Electronic health record) software by various healthcare facility providers in order to stand ahead in future. Behavioral health EHR creates a world of difference to the staff and patients and goes the extra mile giving advanced capabilities such as it include support for documenting violence risk factors, suicide risk factors, or sadness scales.
Global Chatbot Market BPS Analysis- By Adhesives Type, 2017-2025 XX% XX%
XX%
XX%
XX%
XX% XX% XX% XX%
XX%
XX%
XX%
XX% XX% XX% 2017
Web-based Chatbots
2025
Stand-alone Chatbots
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North America Chatbot Market AttractivenessBy Country, 2017-2025 North America Chatbot Market Attractiveness-By Country, 2017-2025 XX
Request Sample XX
CAGR (%)
XX
XX
XX
XX XX
XX
XX
XX
XX
XX
XX
Market Size (USD Billion) Canada
United States
Source: Goldstein Research
According to the above graph, U.S. Chatbot market is anticipated to be the most attractive market across the North-America region for new entrants looking to enter in the market, existing players looking for business expansion and investors seeking investment opportunities over the forecast period i.e. 2017-2025 Asia Pacific Chatbot market is still at nascent stage due to lack of investments and technological resources in this field. But as per Mental Health Commission of Canada, 2012 strategies
North America Chatbot Market BPS Analysis- By Country, 2017-2025 XX% XX%
XX%
XX%
XX%
Canada
XX% XX% XX% XX%
XX%
XX%
XX%
US
XX% XX% XX% 2017
2025
Source: Goldstein Research
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Global Chatbot Market Outlook Amazon (Company Overview & Business Strategy)
Founded 1994
Employees 230,800
Company Overview
Headquarters U.S
Website www.Amazon.com
Industries Catered
Amazon.com is an American electronic commerce and cloud computing company
Cyclic Consumer Goods & Services
The Company is traded on America Stock Exchange (NASDAQ)
Web Services
Amazon.com introduced various smart and technology products such as Kindle e-readers, Fire tablets, Fire televisions and Echo
Amazon.com offers a range of products and services through its website across the globe
Amazon.com has a business segment named Amazon Web Services which focuses on sales of compute, storage, database and other web services offerings for various government agencies
Business Strategy
Export Sales
Smart Products
Database Services
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Expansion: Amazon.com is expanding its products & web services portfolio across the globe and becoming strong leader in business-to-commerce industry. Continuous addition of vendors and international brands in its platform is the key strategy of the company to generate more revenue
Innovation: Amazon Web Services, company of Amazon.com is working on conversational interfaces and serverless Chatbot with the help of latest technology of artificial intelligence (AI). These Chatbot further used to assist customer for their services on the platform of the company
The company is focusing towards the development of advanced web-services to provide user-friendly interfaces to their customers. These services further help the company to assist their customers with less time consuming and convenient methods
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Global Chatbot Market Outlook
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