Annual Report 2012 BC & Yukon
Joint Letter from the Chair & CEO ďťż
1
2012 at a Glance
Our Mission: To enable Canadians to improve their Health, Safety, and Quality of Life by providing training and community service. Our Vision: To be the premier first aid training and community service organization in Canada.
103,382 Students Trained 64,986 General First Aid students trained through branch network, including 2,987 WorkSafeBC Level 2/Level 3 students.
22,762 Students trained in the sponsored We Can Help/Moi, j’aide program. 7,390 Students trained in the Schools program. 8,244 Students trained online.
244,070 Hours Volunteered 725 Medical First Responders volunteered 118,478 hours of their time attending 1,558 events and providing first aid services to 6,105 people in need. 671 Youth Volunteers invested 78,734 hours of their time attending 405 events and providing first aid services to 525 people in need. 464 Therapy Dog Program Volunteers gave 33,794 hours of their time visiting over 234 health and seniors’ facilities. 218 Senior Volunteers invested 13,064 hours of their time to the above programs and more.
2,078 Total Volunteers
As my first year as Chair of St. John Society (British Columbia and Yukon) draws to a close, I am pleased to present this letter for the Annual Report.
Leadership
Prior His Excellency the Right Honourable David Johnston Governor General of Canada
The year has been particularly challenging for all members of the St. John organization in B.C. and Yukon. I would like to take this opportunity to acknowledge our staff, volunteers at all levels, instructors and our Provincial Board Members for the their support and steadfast leadership as we navigated through the year. The financial challenges of the past year have been met with determination and professionalism. We have made some tough decisions to ensure St. John Ambulance continues to make our communities safe and improve the lives of those we touch. In spite of all the challenges we faced, our communities continue to be served by dedicated volunteers who provided in excess of 244,000 hours in 2012, an increase of 8.8% from the previous year. These dedicated members are the face of St. John Ambulance in our communities, and we thank them for their tireless efforts.
Vice Prior The Honourable Steven L. Point, OBC Lieutenant Governor of British Columbia
In the upcoming year we will continue to implement strategies to grow our organization and I am confident the changes we have made in the past months will continue to strengthen and improve St. John Ambulance.
Sovereign Head Her Majesty Queen Elizabeth II The Grand Prior HRH The Duke of Gloucester KG GVCO
Chief Executive Officer Karen L. MacPherson Board of Directors - St. John Society Jean K. Chute, OStJ – Chair John Nadeau, OStJ – Vice Chair & Treasurer T. Craig Wilson , CStJ, CA– Past Chair Jinnie E. Bradshaw, CM Geraldine Hinton, DStJ, BScN Rickey M. Lewis, OStJ J. Paul Richards, SBStJ Douglas Slowski, OStJ, CD N. Logan Stewart, KStJ, CD, LLM Mervin W. Unger, SBStJ King R. Wan, CStJ, CD, BComm J. Stuart Clyne, KStJ, QC – Hon. Counsel Board of Directors - St. John Foundation Jinnie E. Bradshaw, CM – Chair John Nadeau, OStJ – Treasurer T. Craig Wilson, CStJ, CA – Past Chair J. Stuart Clyne, KStJ, QC Geraldine Hinton, DStJ, BScN Rickey M. Lewis, OStJ A. Allan Skidmore, SBStJ Douglas Slowski, OStJ Mervin W. Unger, SBStJ Charitable Organization Number St. John Society 10802 2500 RR0009 St. John Foundation 87131 5677 RR0001
Jean K. Chute, OStJ Chair, St. John Society (British Columbia and Yukon)
I came to St. John Ambulance at the end of 2012 with an appreciation of the many challenges the organization faced throughout the year and today we are currently addressing these challenges in a thoughtful and strategic manner. Many of us at SJA are happy to have 2012 behind us and embrace the many opportunities for change and growth. Our priorities in 2013 include building strong focused teams across all levels of the organization. Building our presence in communities and growing our commercial business using the power of the web, staying close to our core values and walking these values everyday. I’m looking forward to 2013. Sincerely,
Karen MacPherson CEO, St. John Ambulance (British Columbia and Yukon)
Letter from the Chair & CEO Chair & CEO
3
Building Healthier Communities
■ Therapy Dog Visitation Program ■ We Can Help Program ■ Automated External Defibrillators
Individual and community health improves when people look after each other.
Students Trained in the Sponsored Schools Program
Number of SJA Therapy Dogs
25K
500
We Can Help
0
2009 2010
2010 2011
Annual Report 2012
21,471 20,832
200
1,291 1,928
10K
20,832 15,252
300
1,928 738
15K
15,252 10,667
400
738 382
20K
5K
4
Moi, j'aide
2011 2012
100
0
425 409 2010 2009
493 425
449 493
2011 2010
2012 2011
In times of need, preparation makes a difference and saves lives. Students Trained
Total Hours Volunteered
120K
250K
100K
200K
80K
150K
2011 2012
■ Bystander First Aid ■ Medical First Responders ■ Emergency Response/Preparedness ■ First Aid Kits, Supplies + Equipment
50K
0
244,070 217,728
2010 2011
493
217,728 204,728
2009 2010
100K
204,728 205,951
0
103,382 117,855
20K
117,855 110,508
40K
110,508 108,450
60K
2009 2010
2010 2011
2011 2012
Building Safer Communities Building Safer Communities
5
■ Schools Program ■ Youth Development ■ Sidney R. Sharman Scholarship
Building Caring Citizens
Our collective future is shaped every day through the opportunities we offer the people in our community.
Courses taught in the SJA Schools Program
Youth & Youth Leaders 800
3.3%
700
Other
Emergency FA
600
12%
500 400 300 200
683 683
638 638
671
685
683
638
2009 2010
2010 11 2011
2011 2012
LifeSaver 9.7% Moi, j'aide 6.3%
We Can Help 68.7%
100 0
6
Annual Report 2012
30,331 Total Students Trained
30,152 Total Students Trained
The Order of St. John - Admissions & Promotions The Most Venerable Order of the Hospital of St. John of Jerusalem, more commonly known as the Order of St. John, is a Royal Order of Chivalry, which has Her Majesty Queen Elizabeth II as its Sovereign Head. Along with the Order of Canada, the Order of Military Merit, the Royal Victorian Order, and the Order of Merit of the Police Forces, the Order of St. John is part of the Canadian Honours System. Commander, Robert McIlwaine Commander, T. Craig Wilson Officer, Jeffrey Lee Officer, John Nadeau Officer, Douglas Slowski Officer, Julia Zoetewey Officer, Mohammad Shamsi Officer, Normand Potvin Member, Glen Greenhill Member, Benjamin Kaan Member, Jeffrey Lott Member, Russell Newcombe Member, Samson Chan Member, Christina Hong Member, Mary Loblaw Member, Wendy Luong Member, Adrian Ng Member, Lawrence O’Brien Member, Shirley Philpot Sidney R. Sharman Legacy Fund Scholarship This scholarship celebrates our Youth Programs which develop exemplary young citizens trained in leadership and care giving. St. John Ambulance awards scholarships to students pursuing a post-secondary education in a healthrelated field and advanced training for volunteers. Sammy Au Kenneth Chan Andrew S. Guy Simon Chun Man Lai Leslie Tze Fung Leung Michelle Yuen-Mei Lui Wendy Luong Kimberley Mitchell Negin Niksirat Amy Po-Yu Tsai Amanda Yu Wah Wong Laurence Yat Yeung Woo Iku Yeh queen elizabeth II diamond jubilee scholarship To commemorate Her Majesty Queen Elizabeth II’s Diamond Jubilee, the Priory of Canada established a one-time scholarship awarded in 2012 to a current active St. John volunteer under the age of 30 pursuing a full-time post-secondary education in a field other than nursing. Applicants must be a Canadian citizen or permanent resident studying full time at a recognized university or college. Recipients were selected based on scholastic achievements, values, aspirations and voluntary contributions. Applicants were also required to submit a 500 word essay advising the Governor General on how to strengthen Canadians commitment to volunteerism. One of the two scholarships awarded nationwide with a minimum value of $2,500 each went to a BC St. John Ambulance volunteer. Leslie Tze Fung Leung
queen elizabeth II diamond jubilee medal recipients In 2012, Her Majesty Queen Elizabeth II marked the 60th anniversary of her accession to the Throne as Queen of Canada. To celebrate Her Majesty’s 60 years of service to Canadians, the Queen Elizabeth II Diamond Jubilee Medal was created as a visible and tangible way to recognize outstanding Canadians from all walks of life. These medals honour exceptional Canadians for their contributions to their fellow citizens, to our communities and to our country. Among the 60,000 deserving Canadians recognized during the Diamond Jubilee year of celebrations were St. John Ambulance volunteers. Laurence Cheng Judy Chiu J. Stuart Clyne Lannon de Best Charles Hurst Joanne Johnston Marion MacKenzie Shirley Philpot Hilary Wong
Provincial LifeSaving Award The St. John Provincial Council’s Certificate of Commendation is granted by the Chair of a Council to individuals who helped a victim with or without the application of first aid but who may not warrant receipt of a St. John LifeSaving Award at the National Level. Simon Chun Man Lai Kevin Ka Chun Chan Darcy Lopez Paul Nadin Brian Banting Laura Gaetz Bett Renaud Colin Titsworth National LifeSaving Award The St. John National LifeSaving Award is granted to individuals who helped a victim with or without the application of first aid.
CHAIR’S COMMENDATION The Provincial Chair’s Commendation is an exceptional distinction that is awarded by the Chair of British Columbia and Yukon Council to recognize a particularly meritorious contribution at the provincial level. Heather Farrell-Sketchley John Nadeau Laurie Lowes Julia Zoetewey Femmie Gibson BC Council Award This award is presented to individuals or organizations in recognition of their support of St. John Ambulance’s mission in British Columbia. Susan White Bona Richard Kennett Wendy Krauza Kathleen Kung Ron Mellson Kristina Zambrano Brodie Bicycles City of Whitehorse Fire Department Station #2 Craftsman Collision Emergency Support Services - Kamloops Fraternal Order of Eagles #3097 - Campbell River Legends Smokehouse & Grill Norco Bicycles North Shore News Prime Signs Rotary Club of Langley Save on Foods / Price Smart - Langley Locations Talmark Construction Ltd. Thompson Rivers University Student Union
Mark Anthony Darville Curtis Woodworth Travis Philip Mary Loblaw Michael Camproese Douglas Cooper James Croy Samantha Brockman Johanna Kirby Neil MacKinnon Elaine Lillie Linda Amey Audra Fowler Lee Graham Steven Newton Ben Marshall Angie Ooms Gary Egli David William Knott Wendy Johnson Douglas Abrahamson Priory Vote of Thanks (PVOT) The Priory Vote Of Thanks (PVOT) is awarded in recognition of exemplary, dedicated service, assistance or support to the Order of St. John in Canada on a particular occasion, or over a period of years. Benton Attfield Edward Tain Benjamin Kaan Glenn R. McCullum John Condon Carla Devita Penny Mah Stephanie Tang James See Joyce Geraldine Polley
Honours & Awards
Honours & Awards
7
Treasurer’s Report Notes We are pleased to report on the financial results for St. John Ambulance British Columbia and Yukon for the year ended December 31, 2012.
Training Fees
In 2012 the organization saw a decrease in Revenues from our commercial operations as a result of the extension of certificate renewals from 2 to 3 years in a number of the training programs we offer. This forced the organization to make some difficult choices to ensure that our expenses were kept in line to offset the reduction in revenues. Despite this swift action St John Ambulance still ended the year with a deficit. However solid expense controls along with a review of how we operate our commercial operations has set us up to deliver better financial results in the future.
Cost of Products Sold
St. John Ambulance is fortunate to have a substantial number of volunteers who contribute a significant amount of their time and talents to St. John Ambulance each year. Throughout British Columbia and Yukon our Volunteers represent St. John Ambulance and it is because of this that the Board of Directors and Management of the organization are committed to ensuring that the commercial operations support the Volunteers.
This revenue is derived from fees paid for various first aid training classes through 25 branches, partner providers and online training.
Cost of Products Sold increased to $523,493 in 2012 due to the increased demand.
Marketable Securities An unrealized gain on investments of $33,929 is included under “other income” in the Statement of Revenue & Expenses.
Donations and Grants Donations and Grants increased by 1% in 2012, up $10,599.
Other Expenses This includes items such as Advertising & Public Relations ($283,640), Bank charges and interest ($222,909), Volunteers ($274,728), Amortization ($591,352), Office and Miscellaneous ($623,922), and Telephone and Utilities ($360,713).
St. John Foundation (BC & Yukon)
I would like to thank the Finance Committee Members, the Finance Department staff and the Volunteers of St. John Ambulance for their ongoing commitment throughout the past year.
John Nadeau, Vice Chair & Treasurer, St. John Society (British Columbia and Yukon)
8
Annual Report 2012
As of Year Ended December 31, 2012, St. John Foundation had total assets of $1,139,488.
Documentation Copies of the detailed financial statements and related auditor’s report are available by contacting the St. John Ambulance Provincial Office in Vancouver at: Tel: 604.321.2652, or Email: info@bc.sja.ca
Training, Kits & Supplies Gross Revenue
Statement of Financial Position For the year ended December 31, 2012
15M
Assets 12M
2012
2011
$3,759,283
$4,511,839
$208,466
$1,030,110
$ 9,319,341
$9,215,008
$ 13,287,090
$14,756,957
Current Liabilities
$3,503,579
$3,187,000
Long Term Debt
$1,335,898
$973,841
Net Assets
$8,447,613
$10,596,116
$13,287,090
$14,756,957
Current Assets Investments
9M
0
2007 2008
2008 2009
2009 2010
2010 2011
10,373,454 12,234,000
12,234,000 11,498,000
11,342,000 11,498,000
11,361,000 11,342,000
3M
11,361,000 10,981,000
6M
Property & Equipment (net)
2011 2012
Liabilities & Net Assets
Statement of Revenue & Expenses
Expenses in Support of Community Services
For the year ended December 31, 2012 Revenues
5M
2012
2011
$9,547,312
$11,578,284
Sale of Products
$826,142
$655,725
Donations & Grants
$536,600
$526,001
Gaming Revenue
$385,052
$414,039
$53,250
$58,329
Training Fees 4M
3M
4,607,519
4,362,000
4,358,000
1M
4,414,000
2M
4,657,000
Fundraising Revenue Other Income
$272,988
$213,769
$11,621,344
$13,446,147
$3,580,515
$3,725,561
$523,493
$414,263
$9,665,839
$9,486,791
$13,679,847
$13,626,615
($2,148,503)
($180,468)
Expenses 0
2008
2009
2010
2011
2012
Training Costs Cost of Products Sold Other Expenses
Net Book Book Values Values2011 2012 Net Vehicles 3% 2%
Building & Improvements 67%
Training & Computer 5% Equipment 9%
Land 25% 22%
Excess/(Deficiency) of Revenue over Expenses
Our Financial Health Our Financial Health
9
2012 Branch Executive Joint Letter from the Committee (BEC) & Provincial Chair & CEO Board Sub Committee Members
These volunteer committees are the advisory body to the local Branch and Provincial Office. They are the face of St. John Ambulance in the community and the community representatives to St. John Ambulance. They provide leadership, coaching, and guidance to Volunteers, maintain our relationship with the BC Gaming Commission, and play a lead role in fund development.
branch executive committeeS ABBOTSFORD Baraa Ali Janis Mitchell Elsie Wiens Patricia Skjolde Mark Duyns Ron Shore Burnaby John Neilson Carla Devita John Condon Celine Froment Stephanie Tang Penny Mah ++Darwin Lai **Mohammad Shamsi Campbell River Vern Coward Glen Greenhill Nicole Cunningham John Harris Matt Flint Kevin Ellison Ian Gammie Sean Smith **Will Dirksen Chilliwack Wanda Palmer Carol Hogan Kay-Uwe Konojacki Ursula Reeve Ron Molnar Comox Valley June Munro Paula Bromley Don Good Sheila Clarsen Norm Potvin Dave Fletcher Fred Bates Jim Hockley Don Jellie Scott Larsen **Kelly Finlayson **Adam Fraser
Cowichan Roy Large Kevin Hewco Allen Cox Suzanne Lalonde Kathy Martin Tammy Olsen Judy Wood **Bill Masson **Tony Schindle Kamloops Ross Lowndes Allan Ackles Tony Bell Andy Philpot Shannon Brooks **Len Hutt **John Morash Kelowna James Skinner Rebecca Zeller Jennifer Paquette Christine Wilson **Bev Kenzie **Sandra Ward Maple Ridge - Pitt Meadows Allen LaRose Teresa McWilliams Craig Barker Trisha Berg Margaret Kury **Wayne Rothenberger **John Bale **Mike Davies **Stacy Mulcahy New Westminster Brent Wisheart David Lowe Philip Eastwood Jun Cadiente Scott Stewart **Geoffrey Johnson Ayi-Bonte **Tori Johnson Ayi-Bonte
provincial board sub-committeeS Nanaimo Mervin Unger Douglas Slowski Vadim Feigel Idonna Tollefson Kimberley Mitchell Alexis McClenaghan Warren Cook Peter Prescott Marie Hutton ++Ashley Gilbert **Sandra Gaspardone **Jeff Lott **Jack Patten **Dick Stasiuk North Shore/ Sea-to-Sky Susan Ennis James Carter Taralyn Day Dave Bruynesteyn J. Stuart Clyne Marilynn Nowell Carlos Rodrigues **Jonathan Alpen **Ricci Silvo North Okanagan Bill Musselwhite Lindsay Fresorger Dianne Grebinski Mark Wilkerson Jo-Ann Johnston Graham Price **Curtis Shields Penticton Lori Gordon Roberta Ursel Sandra Karr Richard Bumby Suzanne Chartrand Chris Odgaard **Cherie Morgan
__________________________________________________________ **Until Spring 2012 / Until Fall 2012 ++Non-Voting Members
10
Annual Report 2012
Powell River Ron Van’t Schip Leila Lynch Larry Gemmill Terry Noreault Donna Rekve **Gale Alsgard **Glenn McCallum **Audrey McLeish **Larry Misner Prince George Wil Fundal Jennifer Delorme Julie Dempsey Abra Playfair **Rick Lewis Richmond Gary Law Sing Yeo Kim Kum Clara Chow Billy Leung Travena Lee Michelle Lui **Pius Chan Surrey/Delta J. Paul Richards Rob Wood Dean Drysdale John Scholtens Peter Kostrzycki James See Ken Klompas **Dave Gibson Trail Ralph DiSabato Tamara Nedelko Jeanne Shaw Gerry Rempel **Barb Fergie **Rose Gagnier **Don Nutini
Tri Cities Jeremy Hardern Kusayla Nathan Siboupha Sirimanotham Curtis Woodworth Shauna Pattinson Armando Elias Guerra Cyril Luke Stephen Sakamoto Michael Schutz **Peggy Ho **Pam Paquet **Pegha Miri
Branch Liaison / Gaming Committee J. Paul Richards Douglas Slowski John Nadeau Rick Lewis Geraldine Hinton **Jean Chute Community Services Douglas Slowski Herman Ho Bob Cristofoli Mervin Unger James Donald Scott Stewart May Foggo **King Wan
Vancouver Sarah Lai Claire Wilson Kate Gibson Benjamin Kaan Executive David Sam Gasparino Consiglio Committee Jean Chute T. Craig Wilson Victoria John Nadeau Ross Nicholls Ron Royston Cory Bilodeau Jinnie E. Bradshaw Andrew Guy Elizabeth Surerus Finance Douglas Angrove Committee Roger Girouard John Nadeau E. David Hodgins Jinnie Bradshaw Eileen Pepler Dean Drysdale David Schinbein Derek El Banna David Valentine Brian Meakin **Andrew Binette Teresa Pedersen **Wendy Clay King Wan T. Craig Wilson YUKON Paul Smythe Governance Ken Oppold Committee Alan Hubley Geraldine Hinton **Serge Labelle J. Stuart Clyne **Max Rispin
HonoUrs and Awards Committee N. Logan Stewart T. Craig Wilson Herman Ho Ron Royston May Foggo St. John Society Nominating Committee N. Logan Stewart John Nadeau St. John Foundation Nominating Committee J. Stuart Clyne Vehicle Acquisition Committee Herman Ho Laurence Cheng Edmond Lee May Foggo Michael de Beaupre **Peter Tang CEO SeARCH Committee Jean Chute T. Craig Wilson Jinnie E. Bradshaw J. Stuart Clyne John Nadeau Geraldine Hinton Ron Royston
Abbotsford
Burnaby
Campbell River
Chilliwack
Total # of Students Trained: .....2,771 Medical First Responders:.............31 Therapy Dog Handlers:............... 30* Total Volunteer Hours:..............7,526 Total Events Attended:..................47 Patient Injuries Treated:...............394
Total # of Students Trained: .....2,726 Medical First Responders:.............33 Youth Volunteers:...........................79 Therapy Dog Handlers:............... 12* Total Volunteer Hours:............15,574 Total Events Attended:..................93 Patient Injuries Treated:...............415
Total # of Students Trained: .....2,290 Medical First Responders:...............4 Youth Volunteers:.............................6 Total Volunteer Hours:..............1,060 Total Events Attended:..................16 Patient Injuries Treated:.................18
Total # of Students Trained: .....1,175 Medical First Responders:.............20 Therapy Dog Handlers:............... 30* Total Volunteer Hours:..............4,567 Total Events Attended:..................36 Patient Injuries Treated:...............226
COURTENAY/Comox Valley
DUNCAN/Cowichan Valley
Fort St. John
Kamloops
Total # of Students Trained: .....2,126 Medical First Responders:.............29 Youth Volunteers:...........................21 Therapy Dog Handlers:.................40 Total Volunteer Hours:............10,660 Total Events Attended:..................70 Patient Injuries Treated:...............250
Total # of Students Trained: .....1,839 Medical First Responders:.............15 Youth Volunteers:...........................26 Therapy Dog Handlers:.................27 Total Volunteer Hours:..............7,612 Total Events Attended:..................47 Patient Injuries Treated:...............227
Total # of Students Trained: ......3239 Therapy Dog Handlers:.................14 Total Volunteer Hours:.................476
Total # of Students Trained: .....3,444 Medical First Responders:.............88 Therapy Dog Handlers:.................30 Total Volunteer Hours:............19,699 Total Events Attended:................308 Patient Injuries Treated:...............592
Kelowna
Maple Ridge/Pitt Meadows
Nanaimo
New Westminster
Total # of Students Trained: .....3,833 Medical First Responders:.............24 Therapy Dog Handlers:.................22 Total Volunteer Hours:..............3,139 Total Events Attended:..................21 Patient Injuries Treated:.................35
Total # of Students Trained: .....1,171 Medical First Responders:.............10 Youth Volunteers:...........................43 Therapy Dog Handlers:............... 50* Total Volunteer Hours:............11,082 Total Events Attended:..................23 Patient Injuries Treated:.................58
Total # of Students Trained: .....3,665 Medical First Responders:.............20 Youth Volunteers:...........................21 Therapy Dog Handlers:.................17 Total Volunteer Hours:..............9,500 Total Events Attended:..................75 Patient Injuries Treated:...............249
Total # of Students Trained: .....3,361 Medical First Responders:.............27 Therapy Dog Handlers:............... 12* Total Volunteer Hours:..............5,467 Total Events Attended:................122 Patient Injuries Treated:...............123
North Shore/Sea-To-Sky
Penticton
Powell River/Sunshine Coast
Prince George
Total # of Students Trained: .....2,267 Medical First Responders:.............18 Youth Volunteers:...........................19 Therapy Dog Handlers:.................32 Total Volunteer Hours:..............6,078 Total Events Attended:..................47 Patient Injuries Treated:...............213
Total # of Students Trained: .....1,998 Medical First Responders:.............23 Therapy Dog Handlers:.................30 Total Volunteer Hours:..............3,236 Total Events Attended:..................50 Patient Injuries Treated:.................76
Total # of Students Trained: ........799 Medical First Responders:...............8 Therapy Dog Handlers:.................23 Total Volunteer Hours:.................891 Total Events Attended:..................23 Patient Injuries Treated:.................26
Total # of Students Trained: .....3,153 Medical First Responders:.............14 Therapy Dog Handlers:.................19 Total Volunteer Hours:..............2,981 Total Events Attended:..................75 Patient Injuries Treated:.................27
Richmond
Surrey/Delta/langley
tRAIL
Port Moody/Tri-Cities
Total # of Students Trained: .....2,273 Medical First Responders:.............30 Youth Volunteers:.........................104 Therapy Dog Handlers:............... 34* Total Volunteer Hours:............15,792 Total Events Attended:..................34 Patient Injuries Treated:...............245
Total # of Students Trained: .....5,670 Medical First Responders:.............45 Youth Volunteers:...........................22 Therapy Dog Handlers:.................37 Total Volunteer Hours:............15,510 Total Events Attended:..................65 Patient Injuries Treated:............1,352
Total # of Students Trained: ........266 Medical First Responders:.............16 Therapy Dog Handlers:...................3 Total Volunteer Hours:.................925 Total Events Attended:..................16 Patient Injuries Treated:...................8
Total # of Students Trained: .....1,598 Medical First Responders:.............53 Youth Volunteers:...........................53 Therapy Dog Handlers:............... 50* Total Volunteer Hours:............20,183 Total Events Attended:..................70 Patient Injuries Treated:...............167
Vancouver
Vernon/North Okanagan
Terrace
Prince Rupert
Total # of Students Trained: ......1097
Total # of Students Trained: ........477
*Abbotsford/Chilliwack Shared Division
*Maple Ridge/Tri-Cities Shared Division
*Richmond/Vancouver Shared Division
Total # of Students Trained: .....8,438 Medical First Responders:...........108 Youth Volunteers:.........................250 Therapy Dog Handlers:............... 34* Total Volunteer Hours:............53,928 Total Events Attended:................197 Patient Injuries Treated:...............555
*Abbotsford/Chilliwack Shared Division
*Burnaby/New Westminster Shared Division
*Richmond/Vancouver Shared Division
Total # of Students Trained: .....1,657 Medical First Responders:.............23 Youth Volunteers:...........................14 Therapy Dog Handlers:.................44 Total Volunteer Hours:..............8,679 Total Events Attended:..................52 Patient Injuries Treated:...............286
Victoria
WHITEHORSE (Yukon)
Total # of Students Trained: .....2,704 Medical First Responders:.............74 Youth Volunteers:...........................13 Therapy Dog Handlers:.................11 Total Volunteer Hours:............13,523 Total Events Attended:................116 Patient Injuries Treated:...............508
Total # of Students Trained: ........949 Medical First Responders:.............13 Total Volunteer Hours:.................660 Total Events Attended:..................20 Patient Injuries Treated:.................23
*Burnaby/New Westminster Shared Division
*Maple Ridge/Tri-Cities Shared Division
2012 Community Success 2012 Community Success
11
Community Branches
www.sja.ca/bc
Fraser Valley Abbotsford 5-2120 Paramount Crescent, V2T 6A5 P: 604-853-8700 E: abbotsford@bc.sja.ca
Lower Mainland
Chilliwack 202-45928 Hocking Avenue, V2P 1B4 P: 604-792-1338 E: chilliwack@bc.sja.ca
New Westminster-Expo Line 200-604 Columbia Street, V3M 1A5 P: 604-521-1606 E: newwest@bc.sja.ca
Maple Ridge/Pitt Meadows 306-22230 North Avenue, V2X 2L5 P: 604-467-1490 E: rmeadows@bc.sja.ca
North VANCOUVER/Sea-To-Sky 106-223 Mountain Highway, V7J 3V3 P: 604-990-1290 E: nshore@bc.sja.ca
Port Moody/Tri-Cities 2338 Clarke Street, V3H 1Y8 P: 604-931-3426 E: 3cities@bc.sja.ca
Richmond 120-6851 Elmbridge Way, V7C 4N1 P: 604-207-2032 E: richmond@bc.sja.ca
Surrey/Delta 8911-152nd Street, V3R 4E5 P: 604-953-1603 E: sdl@bc.sja.ca
Vancouver-Canada Line 6111 Cambie Street, V5Z 3B2 P: 604-321-7242 E: vancouver@bc.sja.ca
Interior & Kootenays
Northern BC Fort St. John 10066 Tundra Street, V1J 4M6 P: 250-785-7233 E: ftstjohn@bc.sja.ca
Kelowna 1941 Kent Road, V1Y 7S6 P: 250-762-2840 E: kelowna@bc.sja.ca
Prince George Whitehorse/Yukon 470 3rd Avenue, V2L 3B9 Whitehorse P: 250-561-1696 E: princegeorge@bc.sja.ca C-128 Copper Road, Y1A 2Z6 P: 867-668-5001 E: yukon@yt.sja.ca
Penticton 120-316 Dawson Avenue, V2A 3N6 P: 250-492-3377 E: penticton@bc.sja.ca
Prince Rupert 202-515 3rd Avenue West, V8J 1L9 P: 250-624-4672 E: princerupert@bc.sja.ca
Kamloops 627 Victoria Street, V2C 5T4 P: 250-372-3853 E: kamloops@bc.sja.ca
Vernon/North Okanagan 1905-47th Avenue, V1T 9A3 P: 250-545-4200 E: vernon@bc.sja.ca
Burnaby-Millennium Line 2058 Alpha Avenue, V5C 5K9 P: 604-294-1980 E: burnaby@bc.sja.ca
Terrace 4443 Keith Avenue, V8G 1J7 P: 250-635-5500 E: terrace@bc.sja.ca
Vancouver Island/Powell River/Sunshine Coast Campbell River/North Island 170 Dogwood Street, V9W 2X8 P: 250-287-4627 E: criver@bc.sja.ca
Courtenay/Comox Valley 84 – 1742 Cliffe Ave, V9N 2K8 P: 250-897-1098 E: cvalley@bc.sja.ca Duncan/Cowichan Valley 205-169 Craig Street, V9L 1V8 P: 250-746-4058 E: cowichan@bc.sja.ca Nanaimo 2250 Labieux Road, V9T 6J9 P: 250-729-8889 E: nanaimo@bc.sja.ca Powell River/Sunshine Coast 5907 Arbutus Avenue, V8A 4S2 P: 604-483-2250 E: priver@bc.sja.ca Victoria 205-3214 Douglas Street, V8Z 3K5 P: 250-388-5505 E: victoria@bc.sja.ca
Provincial Head Office Vancouver
Floor 2 - 6111 Cambie Street, V5Z 3B2 P: 604-321-2652 E: info@bc.sja.ca
Customer Service Centre 604.321.2651 (local) 1.866.321.2651 (TOLL-FREE)