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GENERAL MANAGER
General Manager’s Log
by: Rhett J. Robicheaux, CCM
Dear Members, As I write this article, I have one month under my belt and feel I’ve covered a lot of ground in a short period. I continue to see tremendous opportunities to grow and enhance this already “Gem” of a Club. I have met a good number of the membership and now know most all the great staff that continue creating memorable experiences for you all.
In bringing the Team together we have come up with an “Employee Mission Statement” that like the Club’s mission statement will help guide our Team in one direction in making SPYC the best it can be. I would like to share it with you here and encourage you to ask the staff about it.
S-incere delivery of service P-rofessional presence at all times Y-es I can attitude C-ommitted to integrity!
An “Above Board” Yacht Club that meets and exceeds the needs and expectations of our members, transient boaters, and guests.
We offer the finest service and amenities with a professional appearance and punctual attitude. We are empowered to use our imagination, creativity and 110% can do attitude to create a memorable experience and atmosphere.
We are knowledgeable, responsible, and good listeners while serving our members.
In addition, we have come up with “Service Standards” and “Core Values” which I will share with you in the coming months editions of Smooth Sailing.
Our Tiki Bar project is complete, and we were able to open back up earlier that anticipated for the Labor Day weekend. The Pass-a-Grille shutdown and renovation is coming along nicely, and we look forward to seeing everyone back on October 7th. The Heritage Lounge chairs have arrived, and we are completing the powder room project by the time you read this edition of Smooth Sailing.
Reservations please! Grille 1909 is open for dinner service and to serve you better we strongly encourage reservations. I cannot stress the importance of reservations here at the Club. As we closed out 2021 fiscal year with usage in the Club rising, despite the unprecedented time we are in, 20212022 is showing early signs that this trend will continue. It is very helpful that you try and honor your reservation time. So many times, members are enjoying the camaraderie of their friends, which is what a Club is about, and time slips away and then everyone decides to sit all at once. This is when it becomes more difficult to serve you in a manner that is expected of us. Reservations help us plan accordingly in making sure we have the appropriate staff on the floor and product on hand.
Mask Please! We all have choices to make in life and the Club and its Leadership choose to maintain its mask wearing policy for all, Members, Guests, and Staff alike while inside all our properties. It comes down to respecting one another to protect one another. I thank you in advance for your cooperation during these difficult and unprecedented times.
In closing, I would like to take this opportunity to congratulate and thank Commodore Mendelblatt for his leadership this past year, each year comes with its unique challenges and this past year sure has been one to remember, or not. One of the biggest accomplishments that I am most appreciative of was bringing me aboard this fine Club! I look forward to meeting everyone in the coming months as I make myself visible around our various facilities.
Cheers,
Rhett J. Robicheaux, CCM
General Manager, COO
ANNUAL ELECTION & MEETING
SPYC members have a choice of three voting options for this year’s Board of Directors election taking place Tuesday, October 12th. Please review the details on this page carefully.
OPTION 1 – In-Person Voting Day of Election
.Members may choose to attend in person to cast their vote. Voting will take place downstairs in the Quarterdeck Room, which will be set-up to abide by the CDC’s physical distancing guidelines and meet SPYC’s sanitation standards. Polls will be open on October 12th beginning at 11:30 am and closes
promptly at 7:30 pm.
OPTION 2 – Request an Absentee Ballot via Email Send your Absentee Ballot request to: Election@spyc.org OPTION 3 – Cast Your Absentee Ballot In-Person
.Members who wish to cast an Absentee Ballot in person at the Club, before October 12th, may do so by visiting the Membership Office during business hours:
Tuesday-Friday between 11:00 am – 5:00 pm, OR Saturdays between 11:30 am – 4:00 pm.
Need a New Membership Card?
.Members who will be voting in person on the day of election and need a replacement membership card can Email their request to: membership@spyc.org or call (727) 892-6888. Replacement cards will be available for pick up at the front desk of the downown clubhouse beginning September 29th.
1. One request, per membership, may be made for an absentee ballot through Email; please include your member number when requesting.
2. All ballots sent via Email are REQUIRED to be mailed back (via USPS) to the Membership Office before day of election, October 12th. (Ballots returned via Email cannot be counted as a
valid vote.) Annual Meeting: October 12, 2021
.Hosted in the Ballroom at 7:45 pm for members who wish to attend in person. Alternatively, the Club will LIVE stream video of this meeting that evening. A web link to this video will be made available for members through a designated E-blast (which will be sent out several days prior), and also accessible at www.spyc.org (members can log-in to their member portal and visit the “Member Central” webpage to access the LIVE stream link).
3. The following information is required to be placed on the backside of your return envelope: a) Name of Member who is Voting, b) Member Number, and c) please reference, “Absentee Ballot”.
4. Ballots returned by mail will not be opened by any individual of the SPYC Management or Staff, therefore we
require the above information on your envelope in order
for your ballot to be accurately accounted for by the SPYC Election Personnel.
5. To ensure that your ballot is received before election day (October 12th) and accounted for, please be sure that you mail your ballot back to us as soon as possible, to allow sufficient delivery time through the USPS.
Join us in the Heritage Lounge for a special “Meet the Candidates Night”
