SAB-FOR-001_Descripción de puesto
Job Description Preparation Date: 20/01/2015 Last Review Date: 04/02/2015 I. Identification: Job Title : Job Level (Career Band-JIQ) Supervisor’s Job Title Department’s Acronym
Quality Engineer
TBD General Manager
Quality
II. Organization’s Location: a) Position‘s location within the organizational structure
General Manager
Quality Engineer
b) #Associates supervised: (If you have subordinates, specify the number of associates who report to you and the positions they hold)
Exempt: Non– Exempt: Direct: Indirect:
N/A N/A N/A N/A
SAB-FOR-001_Descripción de puesto
Job Description III. Purpose of the job (General description): Responsible first to create the Quality System of the company and then to improve it. Responsible to guarantee the Quality of SAB Nafta products and satisfy our Customers IV. Primary Duties and Accountabilities: (Include key metrics and estimate the percent of working time that each duty requires) ISO 9001 norm implementation ISO/TS 16949 norm implementation VDA 6.3 norm implementation Management and implementation of the Automotive Quality Standards (8D / PDCA / Ishikawa / FTQ / QRQC / Risk Assessments) inside the company
30% / 10% / 0% 30% / 30% / 5% 0% / 40% / 5% 40% / 20% / 90%
V. Specific Duties 1. Implement the ISO 9001 norm during one year the time SAB Nafta gets the ISO/TS 16949 certification
Set the basis of the norm thinking about the further standards Take into consideration the existing Quality standards existing within Groupe SAB
2. Implement the ISO/TS 16949 norm after one year
Get the first certification after one year Maintain the ISO/TS 16949 norm over the years and make the Quality standards stronger over the years Define and set the quality indicators to follow and improve the performances of the plant
3. Implement the VDA 6.3 norm after one year
Get the first certification after one year Maintain the ISO/TS 16949 norm and make the Quality standards stronger over the years
4. Implement and develop the Automotive Quality Standards
Set some visual management processes of the Quality (Easy to see the status/ Main information) Create the QRQC management at 3 levels (Production / Quality department / Plant) Create and update the Risk assessments for all the products
Set the organization in relation to the business increase (Department resource increase) Train all the team to the respect of the Quality standards (Training program) Develop processes to improve the processes and the products (Suggestions / Motivation / …)
5. Manage and develop the Quality resources
6. Manage the Customer satisfaction
Get updated key metrics of SAB Nafta performances (CNQ, Claims, Responsiveness,…) Use the appropriate tools (8D, 5WHY’S, …) to answer to the customers Reach the Yearly quality targets of the customers
VI. POSITION PROFILE: EDUCATION:
a) Minimum education level: Bachelor Degree in Quality b) Post graduate degree: c) Languages: Not required Language (Written and Oral) Preferred Basic Intermediate Advanced
English
French
Other: German
SAB-FOR-001_Descripción de puesto
Job Description Skills, Knowledge and Experience Levels 3-5 years of experience in the automotive industry in quality program management and implementation Ability to define quality management processes and prepare plans, procedures, and instructions Demonstrated success in cross-functional teams, including serving as a leader Strong quantitative and analytical skills. Personal Computer (MS Office and related software) skills, database usage, and project management skills Excellent interpersonal communications, presentation, and facilitator skills with the ability to influence at all levels of the organization. Ability to coordinate the activities of multiple personnel assigned to multiple job functions.
Area of Experience Required Skills/ knowledge/ Experience Quality management processes definition Cross functional team management Strong quantitative and analytical skills Communication and presentation Coordination of the activities of multiple personnel Level (*)
Years of Experience
Entry
0–3
Intermediate
3–7
Advanced
7+
Proficiency level (*) 6 5 5 6 6 Description of proficiency Understands and manages basic concepts and can use them in practice. Demonstrates enough knowledge and skills to perform in routine tasks. Applies theories, concepts, principles and techniques to manage a wide range of tasks or situations without the help of a supervisor. Capable of making judgments within the parameters of defined practices. Demonstrates in-depth knowledge and capacity to solve complex problems or situations. Can carry out tasks independently without much supervision. Provides directives to others.
TRAINING REQUIRED: (Level of complexity) Mark the level of complexity of the position with an “X” Requires relatively simple induction of no more than a month. Requires up to 6 months of training, while carrying out the position. Requires supervision and guidance from superior. Requires dominance of a complete function, therefore more than 6 months are needed in the position while in a training program with direct supervision. VII. KEY COMPETENCIES OF THE POSITION (See Job Description Instructions) Mention the “6 key competencies” of the position and the minimum level of competence required. Entrepreneurial Mindset Result Orientation Target/ Profit Orientation Strategic thinking action Willingness to take risks Market/ Customer orientation
Consistency Innovation Initiative Taking responsibility
Change management Cost awareness Process control Efficient Implementation
SAB-FOR-001_Descripci贸n de puesto
Job Description Interpersonal Competence Cooperation Ability to create and use networks Openness Presentation skills Negotiation skills Conflict Management Managing group processes Ability to structure Credibility Intercultural skills Active Listening Professional Competence Overview Continuous learning Creativity Strategy management Cross-functional/ International Experience Flexibility Specialist knowledge Interdisciplinary way of thinking Recognized expertise Analytical/ Intellectual skills Leadership Competence (required for supervisory functions, optional for project manager) Ambition to lead Ability to motivate others Energy Conviction Policy deployment/ development of targets Courage Strength of character Personnel selection & development Stability Assessing performance Recognizing & developing talent Charisma Integrity Decision making strength Mentoring/ coaching Delegation Giving feedback
VIII. RELATIONSHIPS INTERNAL RELATIONSHIPS: Position involves frequent need to deal with people from other departments of similar levels, or sometimes superior levels, making coordination agreements, giving and receiving information. Position involves the need to coordinate, communicate, follow up and negotiate important aspects that affect areas other than that of the position holder. Position involves frequent dealings with people from other areas in order to adapt their priorities and programs to those of the position holder. EXTERNAL RELATIONSHIPS: Position does not involve relationships with people out of the company. Position involves external relationships and relationships with suppliers giving and receiving information and carrying out administrative procedures. Position involves frequent need to deal with authorities, managers or company representatives whose level is higher than the holder of the position. Position involves frequent need to negotiate with people external to the company, representing the Company within the norms and general policies that impact on the image and costs of the Company. IX. WORKING CONDITIONS: ENVIRONMENT: Work is done mainly in offices and other comfortable places. Work is carried out mainly in plants, factories or similar places, but without unpleasant factors. Work carried out mainly in factories or plants that have some unpleasant aspects such as noise, smoke, dust, heat, etc. Work carried out mainly in places where they are some unpleasant factors in extreme conditions such as noise, smoke, dust, heat, etc. PHYSICAL EFFORT: Normally seated with spaced out opportunities to walk around. The need to walk or stand alternates with opportunities to sit. Mainly walking or on feet with intervals to rest.
SAB-FOR-001_Descripci贸n de puesto
Job Description With this signature, I declare that I am aware of the content of the Job Description, also accept that: 1. 2. 3.
This format describes the position and not the person. This information is confidential and I cannot duplicate, transmit or provide to third parties. The text in this document may contain language bias towards male. However, all statements refer to both women and men. Authorization
Director
Manager
HR
Benoit Goudigan 04-Feb-2015 Name /Signature/Date
Name
Elaborated by Benoit Goudigan 04-Feb-2015
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Date
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Track changes Reason for changes
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