A just world... The responsibility of all. by Plan Nederland

@KIJ MEHB: The responsibility of all!

ANNUAL REPORT 2013

A just world... The responsibility of all!

Giving children a future. It seems to be stating the obvious, who could disagree with that? Yet we are confronted daily with the consequences of child exploitation. Connection Thanks to intensive cooperation with governments, local partners and donors, we have been able to fight against child exploitation. We help to support the victims while also tackling the root causes of the problem. The connection between the affluent western world and developing countries is striking and becoming increasingly visible. The prosperous life within the western world is having detrimental effects on the possibilities for development and justice elsewhere. The often appalling working conditions in Bangladesh are a significant example of this situation. Due to strong competition, aimed at the price-oriented consumer and a profit-making intermediary, the workers must make do with subsistence wages, precipitating a range of dramatic consequences, negatively affecting the lives of the youngest generation. Devastating impact In September of this year we presented the research report ‘Tipping the Scales’ (Oppakken, aanpakken, doorpakken) which was an in depth study of 20 years of sex tourism in the Philippines. This research revealed the harsh truths about recidivist ( re-offending) paedophiles. Men who have been convicted within the Netherlands re-locate to developing countries in search of new victims. The results of our groundbreaking 2013 research campaign into webcam child sex tourism are literally shocking.. At any given moment, during the day, more than 750,000 western men were found to be active online looking for live sexual contact with young children based in developing countries. Men, possibly from our own cities and towns are preying on children as young as 5 in this way , because technology allows it. These children are introduced to a hypersexualised life at this young age, which has a long term devastating impact on the course their lives will take. As part of our recommendations in the report we emphasised the need for a moree proactive stance from the international police and justice system to counter this growing phenomenon and protect these children. Collaboration Our first local collaboration in 2013 with our Dutch partner Fier represented a considerable milestone for this organisation. Working within this collaboration will allow us to more effectively combat human and child trafficking both to and from the Netherlands. Every year, hundreds of girls from developing countries are brought into the country under false pretences, and disappear into illegal underground networks. With the support of the Dutch Postcode Lottery, we are now building the Centre for Child and Human trafficking.

Education In 2013, we acted to help thousands of children who had fled a number of disaster-affected countries, most notably the Philippines and Syria. We provided emergency aid—like food, medical kits and temporary shelter—but we specifically focused our attention on those children who were negatively affected by these catastrophes. These are children who are most likely to run the risk of being (sexually) exploited. As a result of these children living in unfamiliar environments, they are also much more likely to drop out of school. Our organisation pays particular attention to ensuring that these vulnerable children can continue to study. A just world A just world; one in which children have a fair chance in life is closer than ever. We are all responsible for the long range damaging consequences of modern society, and we are also responsible for protecting its victims. Terre des Hommes Netherlands is committed, now more than ever, to stimulating public awareness of the problems and caring for these victims. This requires an integral, holistic approach based on specific indicators: prevention, protection, legal help as well as, public and political lobbying. Future Meeting the children from one of our projects is always a very valuable experience. It is an inspirational way of showing how large the impact of our work is on the life and the future of a child and his or her family members. During our visit to East Africa, we met Nelson in Nairobi, Kenya. His father had passed away, and his mother worked long, labour intensive days; she was barely able to care for her children. Our project partners Ruben Centre and Nairobits helped by supporting Nelson with care and a focused vocational training. Nowadays, he has successfully completed his training and has found employment. Now Nelson can care for himself, and for his mother and sisters. Nelson is one of the many children to whom we have offered a chance at a better future. Thank you We can only continue to carry out this work with the support of our donors, volunteers, sponsors, institutional donors and the Dutch Postcode Lottery. A world without exploitation, a world in which all children can develop and for which we have a shared responsibility is a step closer thanks to your support. On behalf of Terre des Hommes Netherlands, our sincerest thanks! Albert Jaap van Santbrink, Director

Rob Ruijter, Chairman of the Supervisory Board

433,029 { Four hundred thirty-tree thousand and twenty-nine }

...children assisted in 2013.

These children were removed from exploitative situations and Terre des Hommes will ensure that they may develop in a secure, healthy and supportive environment. Indirectly, we offered assistance to some 2,300.000 children and adults with the objective to prevent them from becoming victims of exploitation.

2013

December

, ...a bird s-eye view August

March January Dutch national arrested under suspicion of child abuse in Cambodia. Terre des Hommes Netherlands breaks the news; with national newspapers and 40 news websites covering the issue.

Terre des Hommes Netherlands on Dutch television Brandpunt The item ‘De Wegwerpkinderen van Tanzania’ (The disposable children of Tanzania) deals with the police training that Terre des Hommes Netherlands organised in Tanzania to address the sexual abuse of children.

June ‘Work to do’ for Rotterdam Mayor Aboutaleb Mayor Aboutaleb volunteers to help in the Rotterdam Terre des Hommes Netherlands shop for a day.

Nomination NRC Charity awards. Terre des Hommes Netherlands is nominated for the NRC Charity awards with its campaign ‘Kindernachtverblijf’ (Child night care).

October CEO’s back to basic (broadcast by business news TV station RTL7) Harald Swinkels, founder of the Nederlandse Energie Maatschappij (Dutch Energy Company), experienced firsthand the inspiring project Nairobits in Kenya. Museum Beelden aan Zee Long-time donors of Terre des Hommes Netherlands are invited for the first time to an informational talk about charitable bequests to Terre des Hommes Netherlands. The inspiring combination of informational presentations and a cultural environment ensured a successful afternoon.

Cheque 20,000 students and 1900 employees at the Rotterdamse Vereniging voor Katholiek Onderwijs (RVKO, Rotterdam Association for Catholic Education) raise more than €368,000 for a school in Bangladesh.

Milleniumgoals Going Dutch portrays the 8 United Nations Millennium Development Goals from a Dutch perspective. Going Dutch visits the Ruben Primary School, one of our projects in Nairobi, for the visualisation of the Millennium Development Goal ‘get all children into school’

Prize! We win the ‘Transparency Prize for Dutch charities’ in the category ‘Annual report in an A4’ with our abridged version of the 2012 annual report.

Spotlights During the ‘Nationale dag van de Vrijwilligers’ (National Volunteer Day), Mr Weisglas places our volunteers in the spotlight.

Gold Martijn Krabbe pays a visit to regional director Leny Kling in Cambodia for the TV programme ‘Kanjers van Goud’ (outstanding staff member)of the Dutch Postcode Lottery. This is done to highlight her impressive work.

A first: a fund with a family name The Van Breen family is the first to have a fund named after them!

September May February Dutch Postcode Lottery supports Terre des Hommes Netherlands projects: • € 1.6 million for the project Wordt Vervolgd (’WATCH’), to detect and prosecute child sex tourists in Asia. • € 3.1 million for the project ‘Centrum Kinderhandel Mensenhandel’ (Centre Child and Human Trafficking) in the Netherlands in cooperation with Fier Fryslân.

Playful EnKasa campaign against child house slaves in Peru The Peruvian political class and media receive the campaign with enthusiasm. 49,000 sponsored runners for heart patients The yearly Mater Heart Run in Nairobi raises €465,000 this year. Terre des Hommes Netherlands is one of the sponsors and the proceedings were used to save the lives of Kenyan children with heart problems.

Handover of report on child sex tourism Our report ‘Aanpakken, oppakken en doorpakken ’’Tipping the Scales’ is presented to Dutch Minister of Justice and Security Ivo Opstelten. The message was well covered by the Dutch media, culminating in the item in Brandpunt: ‘De pedojagers van Phnom Penh’ (The paedophile hunters of Phnom Penh) - about our work in Cambodia. Prize! The Ugandan student Best Ayiorworth, from our partner Kampabits, wins a prize for young innovative African entrepreneur.

November The Sweetie campaign and the phenomenon of webcam child sex tourism reach 1 billion people. Sweetie received instant media attention upon the ‘revelation’ of the virtual character of the girl. Sweetie was deployed during research into webcam child sex tourism in which 1 thousand individuals willing to pay for live webcam sex with children were identified. Webcam Child Sex Tourism is launched with a loud bang.

3JS The 3JS festively open our new shops in Amersfoort, Kampen, Eindhoven and Apeldoorn. Incisive Loesje … and Terre des Hommes Netherlands collaborate in campaign against human trafficking. Working within this coalition were Fier Fryslân, Stop the traffic and Free a Girl, among other organisations. Prize! With the project ‘Van prostituee naar office manager’ (From prostitute to office manager), we win the ASN bank world prize 2013.

Typhoon in the Philippines giro 555 (Public fundraising appeal by consortium of collaborating aid organisations) attention for children Terre des Hommes Netherlands promotes and raises awareness for those children who were most vulnerable to abuse and exploitation within the disaster area in the Philippines.

Prize! The internationally awardwinning film ‘Lilet never happened’, co-financed by Terre des Hommes Netherlands receives 2 presidential distinctions in the Philippines. ‘Collect your jewellery in the Happy Bag and drop it off with us’ As part of the unique collaboration between Happinez and Terre des Hommes Netherlands, celebraties Thekla Reuten, Hans Ubbink, Katja Schuurman and Marc de Hond kick-start the campaign by donating their most precious jewellery.

Content

1 2 3

Terre des Hommes Netherlands - our work 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.10.1 1.10.2 1.10.3 1.11

How we do this The result of our objectives for 2013? How successful was Terre des Hommes Netherlands in 2013? Child labour Child trafficking and child migration Child sexual exploitation Child abuse Emergency aid 2013 Country table Partner policy and capacity building Our philosophy in partner policy Child Safeguarding Policy Capacity building Publications of Terre des Hommes Netherlands in 2013

5 6 9 11 17 21 25 29 33 35 35 35 36 36

Fundraising, Marketing & Communication 2.1 2.2 2.3 2.4 2.5 2.6

Fundraising Our private donors Companies and investment funds Dutch Postcode Lottery Terre des Hommes shops and our volunteers Marketing en Communication

39 41 42 42 43 44

4 5 6

Report of the Supervisory Board

Finances

Annual account 2013 Balance sheet at 31 December 2013 Statement of income and expenditure 2013 Result allocation Cash flow summary General explanation and principles of valuation and result determination Explanation of the balance sheet at 31 December 2013 Explanation of the statement of income and expenditure 2013 Key personnel ratios Result volunteer groups Audit statement from the independant accountant

73 75 76 76 77 81 86 94 95 98

Our organisation 3.1. 3.2 3.3 3.4 3.5 3.6

Structure and personnel Organisation chart Terre des Hommes Netherlands Terre des Hommes International Quality system Planning and Control Risk Management

51 55 55 56 58 58

The future of Terre des Hommes Netherlands 99

236

{ Two hundred and thirty-six }

...project partners Assisted us with our important job to stop child exploitation and child abuse.

https://www.youtube.com/watch?v=AllWO9CcPlg&list=UUYtNkCylPGEvRDJeEFIoIVw

terre des hommes Netherlands Our work Each day of 2013, our 30 employees in The Hague, 68 local colleagues in the 4 regions, and more than 1,600 volunteers in the Netherlands worked against child abuse. Almost 80 thousand donors and dozens of companies have supported us. Together we have a goal: to stop child exploitation.

Our focus Child exploitation refers to serious violations of children’s rights, often with far reaching consequences. The worst forms of child exploitation are presented below: • sexual exploitation of children (i.e. child prostitution); • child trafficking; • child labour (according to ILO Convention 182); • child abuse. There are millions of vulnerable children around the world. Our vision Terre de Hommes Netherlands works towards a world where all children have a decent life and can grow up to be independent adults. A world in which children are no longer exploited. We will continue our work until this is accomplished.

Our mission Terre des Hommes Netherlands prevents child exploitation, removes children from exploitative situations and ensures these children can develop themselves in a safe environment. Our approach Terre des Hommes Netherlands wants to eliminate child exploitation from the world at a structural level. That is why we do not only help the victims, but also try to tackle the root causes of the problem. Our approach consists of prevention, protection and legal aid for victims. We are also active in ensuring that the rights of children are promoted and upheld within the public and political agenda.

1.1 How do we do this? To be able to carry out our work in the most effective manner possible, and help as many children as possible, we have divided our work in the following programmes: • Child labour • Child trafficking and child migration • Sexual exploitation of children • Child abuse • Emergency aid Within these programmes, Terre des Hommes Netherlands protects and rescues children from situations of exploitation based on a sustainable approach: prevention, protection, prosecution and promotion. Prevention We constantly invest in education and awareness for both children and adults, to prevent child exploitation. Poverty is the main cause of child exploitation. That is why we offer parents the possibility of increasing their income through savings and credit groups. Protection Children who are victims of exploitation need protection. We ensure that they have shelter, medical care, therapy, and schooling. We help the children to build a future for themselves and guide their family members. We also involve the community in the protection of these children in a sustainable manner. Prosecution It is important that the victims have the physical and mental capacity to stand up for themselves and that the perpetrators of exploitation do not go unpunished. That is

1.2 The result of our objectives for 2013? why we guide children in their police reports. They receive prosecution and help during criminal prosecution. We also train local police to deal with victims and perpetrators in an adequate manner. Public and political promotion We campaign to raise public attention around children’s rights. We research trends and developments in child exploitation, in order to highlight them and place them on the agenda. We follow and influence the decision-making of local and national governments, the European Union, companies, and international organisations such as the United Nations. We also advocate for the implementation of those decisions. Our identity Terre des Hommes Netherlands has one managing director and works with a staff of 30.2 FTE at its head office. It employs 68 people in the field. The Supervisory Board has a supervisory role regarding the Director, who is responsible for day-to-day management. The board also acts as a sounding board. Terre des Hommes Netherlands is member of the Terre des Hommes International Federation (TDHIF). The federation plays a role in bridging communication between the members, who operate independently under the Terre des Hommes name. Whenever possible, they collaborate to carry out campaigns calling attention to violations of children’s rights, such as the successful 2013 campaign ‘Destination Unknown’. Our working areas Our projects are distributed throughout 4 regions: Southeast Asia, South Asia, East Africa and South America. In 2013 there were 68 local colleagues working in these regions, in the following 17 countries: • Southeast Asia: Cambodia, Indonesia, the Philippines, Thailand, Laos and Myanmar • South Asia: Bangladesh, India and Nepal • South America: Bolivia, Peru and Brazil • East Africa: Kenya, Tanzania, Uganda and Ethiopia • Syria (emergency aid)

Strategy paper 2011-2015 The basis for the Terre des Hommes Netherlands policy is in the Strategy Paper which encompasses a period of 5 years, between 2011 and 2015. Our strategy consists of 3 overarching objectives in the areas of programmes, fundraising and organisation—each with its own further objectives. For the year 2013, specific goals were established in line with the policy. Below you will find a summary of the results of our work in 2013:

Objectives programmes:

In 2013 we will support 350,000 children who are victims of child exploitation and provide indirect help to 1,500,000 children and adults. Result: In 2013 we assisted a total of 433,029 children. We provided indirect help to 2,300,000 children and adults.

In 2013 Terre des Hommes Netherlands will strengthen its position as an expert in the area of child exploitation. • Name recognition (for the target group 50+) will have grown to 77%. • Appreciation and willingness to donate (target group 50+) will have reached 7.2. • Brand awareness will have grown to 53%. • The ratio of ‘the organisation suits me’ grew from 13% to 17%.

Result: In 2013 we started various campaigns to enhance our name recognition and also make Terre des Hommes Netherlands better known with respect to content. By means of an online survey we measured the results among the 40+ Dutch general public regarding name recognition, image and campaign effects. • The name recognition within children’s organisations did not significantly change with respect to 2012. Result 2013: 71%. • The brand awareness is 52%. • The ratio of ‘suits me’ went up to 19%. We have also measured the spontaneous name recognition through a different survey which concluded that 92% of those interviewed knew the brand name Terre des Hommes Netherlands.

We will step up collaboration with other Terre des Hommes organisations. Result: In 2013 we worked in a variety of projects with other Terre des Hommes organisations. Some striking examples are the cooperation achieved with projects in Nicaragua, the Philippines, India and emergency aid in Syria. 6

In 2013 we will begin research and collaboration with partners in Dutch programmes, and achieve our first joint project.

Result: In 2013, the first Dutch programme became a fact. Terre des Hommes Netherlands and renowned and professional organisation Fier Fryslân joined forces to protect victims of child trafficking in The Netherlands, and provide them with shelter. These organisations exchanged knowledge and expertise, so that perpetrators are now caught faster and the victims receive more effective assistance.

Lessons learnt fundraising: The Sweetie campaign generated a lot of attention and publicity. The subject of Webcam Child Sex Tourism was placed solidly on the map. The link between Sweetie and Terre des Hommes Netherlands could be improved. Many people have heard of Sweetie, but too few link this to Terre des Hommes Netherlands. Because of this, fundraising lagged behind our expectations. In 2014 we will better link Sweetie and subsequent campaigns to Terre des Hommes Netherlands, so the

name recognition of our organisation will improve and subsequently our fundraising results will rise. The fundraising by regional offices lags behind the objectives. Fundraising is a specific skill which means we will have to recruit new employees with fundraising capabilities, which did not happen in 2013. The recruitment of regional fundraisers starts in 2014.

Objectives organisation:

Our expertise in the area of shelter and refuge for exploited children and the psychosocial conditions associated with forms of exploitation will be further developed in 2013.

Result: In 2013 we welcomed a psychologist as a new colleague. With her arrival, we now have an in-house expert in psychosocial areas. Under her leadership, several research projects were carried out. The concrete research results are being used to adjust our policy in the different areas.

Lessons learnt programme: In 2014 we want to further stimulate our project partners to develop good concept programmes themselves. The initiative for improvement and development of new programmes came mainly from Terre des Hommes Netherlands employees in 2013. We want to hand over more of the

responsibility for the projects to the local communities and the initiatives for new programmes must be initiated more by our local partners. In order to achieve that, we will train and coach them even better.

The decision making and accountability processes are simplified with support from ICT.

Result: The simplifying and streamlining of processes continued in 2013. The ICT vision became aligned with the strategy. Four market operators provided their vision about how ICT could improve the strategy of Terre des Hommes Netherlands. These proposals will be evaluated in early 2014.

The successful Terre des Hommes store concept is further developed in 2013. Result: In 2013 we opened new shops in Eindhoven, Hertogenbosch, Apeldoorn, Kampen and Amersfoort.

Objectives fundraising:

In 2013 Terre des Hommes Netherlands will post revenues for €22 million and have 70,000 donors. Result: We posted €27 million in revenues and have more than 78,000 donors.

The regional offices are strengthened to generate more revenue from local fundraising for Terre des Hommes Netherlands and its partners.

Lessons learnt organisation: Finding a good ICT solution which will help Terre des Hommes Netherlands realise its objectives is a complex matter. Precision, cost control, communication and pace must all be balanced in this project. The emphasis was on precision and cost control in 2013, which caused the project some delay. We will give more attention to the pace of things in 2014, in order to help speeding up the implementation. The internal communication also plays a key role in this.

New shops also opened in 2013. The growth of 5 shops generates new funds and support. The downside of rapid growth is that control aspects and quality may suffer. Moreover, it is important to better anticipate external factors such as value-added tax and corporate tax liability and the increased competition in the second hand market. We would like to retain the positive effects of growth. In 2014 we will evaluate the current shop concept and determine a new strategy to align controllability and quality with the size of the organisation and in that way be better prepared for new developments.

Result: • In Cambodia we organised the Angkor Wat Bike 4 Kids: a yearly biking event around the Hindu temple complex of Angkor. Local proceeds reached around €30,000. • The India office performed consultancy work for the organisation Net4Fkids. The proceeds went to a local project.

1.3 How successful was Terre des Hommes Netherlands in 2013? Supported children to go to school:

149,502 Children we helped in 2013!

433,029

Established 1,464 community groups to protect children and make them aware of , children s rights:

195,214

South America

East Africa

43,150 122,201 South-East Asia

South Asia

Victims provided with legal assistance:

8,255

children being Offered medical and psychosocial help:

82,220

1,464 72,464

Learning point: Producing evidence for the impact, the long-term effects, of Terre des Hommes Netherlandsâ&#x20AC;&#x2122; work is a point of particular interest and is a dilemma at the same time. The general public expects Terre des Hommes Netherlands to do a professional job at low costs. On the other hand they also want to know whether the work that is being done makes a difference. In order to demonstrate this, Terre des Hommes Netherlands needs to do research. This type of research is complex and expensive, but in 2014 Terre des Hommes Netherlands will do further research into the long-term effects of its work.

Parents assisted with a loan:

13,048 10

1.4 Child labour Convention concerning the prohibition and immediate action for the elimination of the worst forms of child labour adopted by the conference at its eighty-seventh session (geneva, 17 june 1999)

Around the world, about 210 million children work. They make a couple of cents per hour. They don’t have time to go to school to improve their future and their perspectives. Terre des Hommes Netherlands is committed to the millions of children who are involved within the worst forms of child labour. The work is physically, mentally and even morally harmful for children.

International Labour Organization (ILO), Convention 182

• education • health care (for mother and child) • socio-economic help (livelihood)

There are children who work as domestic child slaves for a family that is not theirs; they are forced to work long hours and are treated like dirt. There are also children who carry out exhausting and dangerous work, in factories, landfills, mines and quarries.

How do we help these children? In the areas where Terre des Hommes Netherlands is active, people often live in severe conditions of poverty. Their children are an additional source of income. The prevailing opinion is that child labour is ‘normal’. Terre des Hommes Netherlands targets these areas with projects to protect children; offering more effective medical care, adapting their working conditions and attempting to provide them with the opportunity to go back to formal and informal education. We provide information to the parents to prevent their children following them into the vicious circle of poverty. We also lobby governments to combat child exploitation and to put children’s rights (back) onto the agenda. We raise awareness among the local population about the disastrous consequences of dangerous and poorly paid work, the importance of health care, and the need for education. What is striking in the child labour projects? In 2013 Terre des Hommes Netherlands supported 41 projects in the 4 regions, to prevent and combat exhausting and dangerous work. Our goal is to get these children (back) to school, to provide them with a better perspective for the future.

Collaboration child and development Terre des Hommes Netherlands, together with 2 other organisations based in the Netherlands, joined efforts in forming the alliance ‘Kind en ontwikkeling’ (‘Child and development’). Terre des Hommes Netherlands, Stichting Kinderpostzegels and Stichting Liliane Fonds work together in a 5-year programme subsidised by the Dutch Ministry of Foreign Affairs. The 3 organisations implement projects in Ethiopia, Kenya, Tanzania, Uganda, and Nicaragua (South America). The focus areas of the alliance are:

The alliance pays considerable attention to the training of local partners, so that they can provide assistance to children as solid as possible, in a sustainable manner and, eventually, independently. Developments East Africa • In 2013 we had 7 ongoing projects to combat child labour in the East Africa region. • We provided medical and psychosocial help to 3,478 children; 1,503 former child workers followed vocational training in 2013. • Terre des Hommes Netherlands gave 2,963 families a loan to establish a business, with the goal of increasing family income. • 161 community groups were set up to protect children and keep an eye on their situation. • In Uganda, our partners successfully lobbied a large sugar cane producer to stop the trade in sugar cane produced by children. • In Kenya we worked closely together in a number of beaches in Usigu where children are exploited working for fisheries. These beaches were then declared free from child labour.

Developments in South America: • In the South America region, we have 8 working projects to combat child labour in 2013. Seven projects from the same partners were also successfully implemented in other regions. • For this region, emphasis lies in raising the awareness of communities and, in particular young generations of parents, around the issue of child labour as a form of child exploitation. • These projects started in Bolivia and have been very successful, accounting for 1,566 children stopping or reducing their employment. These children are now following vocational training and further education. • In Peru, our office delivered the most highly visible and positive impact of all our South American awareness raising projects. This was illustrated by a remarkable change in attitude within the community regarding child labour issues. In 2013, our collaboration with local and regional governments to strengthen a sustainable structure for the protection for children was also very effective.

Terre des Hommes Netherlands is proud of the collaboration, considering this alliance has allowed us to establish a broad network of local partners and other stakeholders. The alliance has contributed greatly to the development of a large group of vulnerable children and their environment. This year, 99 projects were implemented in the East Africa region, through 90 local partners. Dealing with areas of improvement Terre des Hommes Netherlands established 3 ‘Learning Agenda’ projects within the countries, so that useful feedback can be processed adequately. This allows us to learn and improve the quality and effectiveness of our work. Terre des Hommes Netherlands takes these ‘lessons learnt’ and applies them in new project proposals for collaboration with local partners.

Successes in 2013 Little house slaves-campaign Peru: ‘Need help in your housekeeping? Pay a fair price, and to an adult!’ That’s the message of the playful campaign Enkasa of Terre des Hommes Netherlands in Peru. This campaign seeks to create awareness among people that hiring child help is a form of exploitation. This hidden form of child labour is usual within the South American country and the campaign attracted significant public attention. National media covered it, and the Ministry of Labour reacted enthusiastically. This should have a positive impact for the ‘little house slaves’ when governments establish measures to protect them.

Developments in South-East Asia: • In the South-East Asia region we have 5 projects dedicated to stopping dangerous and exhausting child labour. • This year the region successfully focussed on making schools child-friendly and accessible. • Our staff, together with the local partners, has emphasised awareness around children’s rights among parents, caregivers and the community in general. • This year, Terre des Hommes Netherlands helped 636 parents with financial loans. 997 former child workers returned to school or are following (vocational) training in 2013, whilst 4,459 children were provided with medical and psychosocial help. • In Lombok, Indonesia, Terre des Hommes Netherlands established a children’s forum, to give children a voice in the eradication of the worst forms of child labour. • In 2013, our local partners worked to propose (stronger) legislation concerning child labour and child protection. In 2014, these laws will be discussed through the formal legislative procedures. • A community in Indonesia signed an agreement that they would no longer employ children for housekeeping tasks. In 2014, we are strengthening to facilitate other communities to participate in this great initiative.

Developments South Asia: • In the South Asia region 23 projects aiming at stopping heavy and exhausting child labour were supported in 2013. • The 2013 goal established by our staff in India is to provide help to the most vulnerable families. • In 2013, our staff in India extended loans to 3,652 vulnerable families and 2,226 families with exploited children, to increase their income. In Bangladesh, we helped 1,238 families increase their income. • In India, we provided medical and psychosocial help to 3,144 children whilst 3,695 former child workers went back to school or are following vocational training in 2013. More than 1,200 children have been reunited with their family or have found other safe accommodation. 7,020 children were helped by strengthening community structures so that parents, teachers and other stakeholders protect children from exploitation. • In Bangladesh, we helped 7,521 formerly exploited children with: shelter, education legal support, rehabilitation and re-integration with family and the community. • Also in Bangladesh, we reached 127,847 people through our awareness campaign, with the message that child labour is a form of exploitation. • We were also politically active in this region. Several recommendations made by our partners regarding the enforcement and amendment of laws in the field of child labour, both at the local and the national level, were approved. • This year in India, there was a visible and positive change in business mentality towards not hiring children for (heavy) labour.

Project: SEEP (Social and Economic Enhancement Programme), Bangladesh Support TdH: €130,963 Period: July 2012-June 2015 Project description: In two slums in Dhaka, Terre des Hommes Netherlands together with her local partner SEEP (Social and Economic Enhancement Programme) improves the living conditions of thousands of children and their families, through education, health care, and income-generating activities.

PROJECT ZOOM IN Inspiration for children in the Dhaka slums Joy, a 15-year old boy with a big smile on his face, has been through a lot in his short life. He explains: “My family comes from the low areas of the Kishoregong district, in the north east of Bangladesh. This area is flooded almost every year. I was very little when my parents decided to divorce. My mother had two small children and saw no other way to provide for us than to move to Dhaka. After many unsuccessful attempts at finding work, she finally began working in a leather processing factory in Hazaribag. I went along with my mother and helped with her work. I was enrolled in a school, but that had to stop one day, I don’t remember why. Then I began working at another tannery. It was very dangerous work. I was paid 15 Euros per month. This was a great support for my family. With that money we could afford to pay for rent and food.” The SEEP staff wanted to help Joy. First they talked to Joy’s employer about education. Joy was happy to be back in school. This school is dedicated to child workers in the area, and it is run by SEEP. He continues: “In 2011 I began my training and I really like it. I have many friends at school.” In the meantime SEEP has had more talks with the employer about improving the working conditions and the salary of Joy. Now he carries out non-dangerous work. Before, Joy worked between 9 and 13 hours per day. Now he works between 6 and 7 hours per day and goes to school 3 hours a day. “I am learning some skills at my work and I now earn around 45 Euros per month for my family. I would like to continue working and learning. I feel very confident, and would like to have a career in this industry, thanks to the SEEP staff”, said Joy. It was not possible to free Joy from child labour completely, considering his family situation, but education and development play a major role in his future. The success of SEEP and Joy is inspiring for other children in the slums.

Did you know? • 36% of children between 5 and 14 years old in East and South Africa carry out heavy, exhausting, dangerous, and degrading work. • 23.4% of children between 6 and 17 years of age perform heavy and gruelling work in Peru. In Bolivia, according to official data, almost 1 million child labourers are exploited. • It is estimated that around 61% of all child labourers around the world are in Asia. Roughly 20% of them, between 30 and 46 million children, are exposed to the most degrading and worst forms of child labour.

From The Hague… Ratification ILO Convention on Domestic Workers In 2013, the head office worked hard to convince the Dutch government to sign the ILO Convention 189. This convention protects domestic workers by, for example, establishing a minimum working age of 18. Terre des Hommes Netherlands hopes that the convention will be ratified by the Netherlands in 2014.

1.5 Child trafficking and child migration

All children ‘on the move’—whether because they are traded, abandoned, forced or because they fled—should receive the protection to which they are entitled. That is the opinion of Terre des Hommes Netherlands. The topic of displaced children is complex. Being alone on the move can make these children increasingly vulnerable to exploitation. These children fall between the cracks. They generally have no access to shelter, food or education. They are also often treated as criminals when they cross a border, and are seen as a threat. Terre des Hommes Netherlands demands that this changes. How do we help these children? Terre des Hommes Netherlands helps children who are ‘on the move’ due to social, economic or political situations. We focus firstly on preventing those children from leaving their safe environments by strengthening the home front, for example by increasing the possibilities for education or their family income. In addition, we pay attention to raising awareness and informing entire communities about the risks faced by migrant children. By creating awareness, we want to support the existing community structures for the protection of children, so that parents can keep an eye out for their children and the children of others. In many communities, parent committees were established with success in 2013. We help victims of child trafficking by taking them out of the situation and offering them a safe shelter where they can get therapy and education. We want to eventually reunite them with their families and re-integrate them into society.

What was striking in the topic child trafficking and child migration? In 2013 Terre des Hommes Netherlands supported 29 projects in the 4 regions, to protect children from trafficking and risky migration. Developments in East Africa: In 2013, the East Africa region had 4 ongoing projects from this programme. • In 2013, the emphasis lay in the strengthening of communities. 51 parent committees were established, so that parents and other stakeholders can protect their children against trafficking and other forms of exploitation. In this regard, 1610 individuals were trained as ‘agents’ tasked with monitoring of children. 392 people have been trained to help with awareness raising projects. • In Ethiopia, 342 children were saved from a risky migration and reunited with their families. For this operation, 4 local partners worked closely along an infamous migration route. A temporary shelter, with care workers and a counsellor who delivered guidance to these children contributed to the success.

Successful campaign: Destination unknown ‘Millions of children around the world are on the move. They lost their home. They are escaping poverty, violence or disaster. They may end up exploited or abused. Their destination is unknown. Let’s mobilise to protect their rights.’ (from the website Destination unknown) To garner international attention for the situation of displaced children, Terre des Hommes International Federation - of which Terre des Hommes Netherlands is a member—campaigns under the name Destination Unknown worldwide since 2012, and will continue to do so in the next 5 years. For more information, visit www.destination-unknown.org.

Developments in South America: • In the South America region, we had 3 ongoing projects in 2013 working to combat child trafficking and child migration. They began in that year and are still in the first phase. • In both Peru and Bolivia, the government still has work to do in order to ensure the protection of victims of child trafficking and child migration. Our focus, when it comes to prevention, is to place the issue onto the political (both at the municipal and the national level) agenda, as well as raising public awareness around this type of exploitation. • In Peru, we reached 32,251 people with an awareness campaign in risky (border) areas, both at the municipal level and within education authorities. • In the border town Yapacani (in Bolivia) our partners faced another challenge due to the plaintiffs being threatened by organised trafficking networks. Nevertheless, our staff went on with the Roundtable meetings with local government officials. Developments in South-East Asia: • In the South-East Asia region, we have 15 ongoing projects to combat child trafficking and child migration in 2013. • In 2013, the focus of our staff was on children who were being trafficked or migrating from Myanmar to Thailand, Laos, China and Cambodia. In addition, we also focused on children who were migrating from Thailand to get into Malaysia and Singapore, both voluntarily and coerced in search of employment. • In Laos, we helped 120 girls who had been sold, providing psychosocial and legal help and the opportunity for them to obtain vocational training. Our partners in Indonesia, Cambodia and the Philippines provided 782 children with assistance in the form of shelter and rehabilitation. Finally, in Thailand we offered education to more than 3,000 migrants through several Migrant Education Centres.

• In the Philippines we helped a victim during a sex abuse trial. The perpetrator was convicted and the victim obtained financial compensation. • At the beginning of our Destination Unknown campaign in Mekong, we carried out a range of advocacy and informational activities. This influenced approximately 29,000 individuals to act, including 6,142 children. • Our partners in Thailand, Cambodia and in the Philippines put the topic of ‘child trafficking and child migration’ onto the political agenda. This topic has now been incorporated into plans, policy and procedures. Developments in South Asia: • In the South Asia region, we have 8 ongoing projects to prevent child trafficking and child migration. • In 2013, the emphasis of our work focused on children who were migrating from Nepal or Bangladesh to India, and then from India to Middle Eastern countries, both voluntarily or coerced in search of employment. Based on this, Terre des Hommes Netherlands supported projects in 3 strategic areas for this programme: Goa, Anantapur and Bagalkot. • In India, we reunited 866 children with their families or provided safe shelter of another kind. These children also received the medical and psychosocial help they needed, and learnt skills to fend for themselves. • In our projects we also emphasised the strengthening of communities. In 2013, we established several parent committees in India. Within these committees, parents and other stakeholders protected children against trafficking and other forms of exploitation. • In Bangladesh, the focus in 2013 was on political awareness around this issue. Terre des Hommes Netherlands, together with 255 stakeholders in child trafficking and child migration, managed to position this issue onto the local and national political agenda.

Project: ANPPCAN (African Network for the Prevention and Protection Against Child Abuse and Neglect) Support TdH: € 203.555,Period: 1 January 2012-30 June 2014

Project description: Terre des Hommes Netherlands works together with ANPPCAN, a Pan-African child protection organisation active in 17 countries. The organisation focuses on the prevention of exploitation and stopping it, providing exploited children with the possibility of education. They also offer psychosocial, medical, and legal help to victims. The primary focus is on educating parents, teachers and the community as a whole about children’s rights.

PROJECT ZOOM IN Return to her family

Did you know? Around 214 million people around the world are international migrants. 740 million migrate within their own borders. 33% of migrants are between 12 and 25 years old.

“My name is Aschila Lakew and I am 15 years old. I was born in the eastern province of Semier Gondar, in Ethiopia, in a village called Dabat (Dara). I was a very good student, before I had to leave my village because of the situation of poverty my family was in. My uncle sent me to Sanja, also in Semier Gondar, to work and make money. He had an agreement with a woman who ran a hotel in Sanja. I know girls from my village who work in cities and help their families that way. I wanted to help my own family too, and improve my own life. From The Hague… I have worked for 2 years, without being allowed to go to school. I worked 16 hours per day, without help or pauses. I suffered from migraines and had a lung infection. My employer told others that I had been possessed by an evil spirit since I was 7 years old. She never took me to a hospital for treatment. After a long time I asked for her permission to visit my mother, but she refused to let me go. I decided to go home anyway. My employer followed me all the way to Dara to bring me back. But before reaching Dara, I met an officer of ANPPCAN who was in the same bus. When she heard my story she called a police agent, who went after my employer. ANPPCAN told me about my rights, and gave me some advice. I decided to go back to my family, and I have now returned to school, after two years. ANPPCAN Ethiopia helped me reunite with my family. I am very happy to be home and to continue my education.”

UN and EU Terre des Hommes Netherlands, together with other NGOs ensured that the topic of ‘children and migration’ was brought into the agenda for the United Nations. During preparatory meetings with significant UN actors in early 2013, there were talks about the rights and protection of migrants, and specifically more vulnerable groups like women and children. The Terre des Hommes Netherlands head office also lobbied to set the topics of child trafficking and child migration onto the European agenda. Cooperation with Fier Fryslân The Dutch Postcode Lottery honoured Terre des Hommes Netherlands and Fier Fryslân in 2013 with the amount of €3,070,000. This sum is intended for the building of the Centum Kinderhandel Mensenhandel (CKM, Centre Child and Human Trafficking) that provides shelter, protection and legal help to victims in the Netherlands. Terre des Hommes Netherlands and Fier Fryslân exchange knowledge and expertise, to catch perpetrators faster and to provide better help to the victims. As soon as the possibility arises and it is safe, the organisations will begin the process to return the victim to their country of origin. The centre is expected to open its doors in November of 2014.

1.6 Child sexual exploitation

The sexual exploitation of children is a growing problem in developing countries. Worldwide, more than 3 million children work in the sex industry. The physical and emotional damage done to these children is enormous. Girls are generally still virgins when they encounter their first client. Many get infected with HIV after a few months. There are also many children victims of child sex tourism and child pornography. How are we helping these children? For years Terre des Hommes Netherlands has been fighting hard against this extreme and degrading form of child exploitation. In the countries where we work, our efforts are focused on preventing sexual exploitation, protecting and sheltering victims, and convicting the perpetrators. Policy influence is crucial to ensure that there is a legal framework in which children are protected from sexual exploitation. We seek to encourage laws aimed at preventing and combating child prostitution and child sex tourism, but also to monitor compliance with existing legislation. From the Netherlands, Terre des Hommes Netherlands seeks to create the political will to implement national and international programmes. What was striking in the projects to prevent child prostitution? In 2013, Terre des Hommes Netherlands supported 30 projects to combat sexual exploitation in the 4 regions. Developments in East Africa: • In the East Africa region, we have 2 ongoing projects within this programme. • 1,503 girls who had suffered exploitation have now found a job or have become entrepreneurs after following vocational training.

• 2,963 parents have been able to raise their income after receiving financial assistance from Terre des Hommes Netherlands. Parents can now take better care of their children and the victims of sexual exploitation can now access an education. Developments in South America: • In the South America region, we have 4 ongoing projects in this programme. • In Peru, we have saved dozens of girls from situations of sexual abuse. We have provided psychosocial help and ensured that the family ties have been restored. This year we also began training the families of victims in income generating activitiesincome-increasing activities. Awareness campaigns have reached more than 10,000 people. • Within the political terrain, Terre des Hommes Netherlands and its partners have ensured that both at the local (Lima and Loreto) and national level, there have been improvements in the regulation.

Developments in South-East Asia: • In the South-East Asia we have 9 ongoing projects from this programme. • In 2013, we have helped dozens of families with the starting or expansion of their businesses, particularly crop cultivation. We trained the parents of families at risk in parenting skills and we helped implement a child-friendly approach at schools. • Formerly exploited children were provided shelter, psychosocial and medical help. In 2013, we worked on the improvement and standardisation of the procedures for aid in place within different agencies.

Developments in South Asia: • In the South Asia region we have 10 ongoing projects from this programme in 2013. • In Bangladesh, Terre des Hommes Netherlands carried out research into child prostitution, titled ‘Snatch Childhood’. With this launch we created awareness about the issue among governments, parents, schools and other stakeholders. • In 2013, we helped 2,281 families to increase their income. • In India, 679 children went back to school. Together with schools, our staff informed children about their rights, whilst the parents of families at risk were provided parenting training and were taught about the importance of education. • 2,562 children in India were provided with medical and psychosocial help, and 1,701 children were reunited with their family members or provided safe shelter elsewhere. 3,595 children were helped by strengthening the community structures so that parents and members of the community could protect children from sexual exploitation. • Within the political arena, our partners in India were active at placing the topic of child prostitution both at a regional and a national political agenda. Also, several recommendations from our partners regarding enforcement of the law on child prostitution were approved. • In Bangladesh 6,156 stakeholders lobbied for a better legislation and enforcement of existing laws to protect children from sexual exploitation.

Successes in 2013 WATCH Child sex tourists who assault children in Asia are very often set free. The local police do not always have the manpower to investigate these cases, and it becomes incredibly difficult to collect evidence. Together with APLE, our local partner in Cambodia, we protect children through the project WATCH to protect children against paedophiles). We train detectives to track and prosecute Western and local paedophiles. Thanks to the support of the Dutch Postcode Lottery, we can roll out this successful model for tracking them down in the project Wordt Vervolgd (WATCH), which will be launched in India, India, Indonesia, the Philippines, and Nepal. Project ‘WATCH’ (Working Actively Together for Children ‘not on our watch’) and ‘Wordt Vervolgd’ in short: • • • • • •

Installing special investigative teams generally in tourist locations Tracking down and prosecuting more perpetrators Encouraging the victims to press charges Offering victims help and protection Training police personnel Establishing contact with the media and with Interpol

Project: CHS Loreto, Peru Support TdH: € 161.986,Period: January 2012 – January 2014 Project description: Terre des Hommes Netherlands and CHS focus on preventing and combating sexual exploitation of children in the Maynas province. Other activities are focused on lobbying to implement the regulations in this area.

PROJECT ZOOM IN Away from prostitution Ana was sexually exploited; she worked as a street prostitute when our project partner CHS met her. When she got offered help by the project partner, she had just given birth to a baby. She now lives together with her daughter, her mother and her grandmother. The years of sexual exploitation damaged Ana immensely. She had a difficult and strained relationship with all her family members. Sometimes she also had trouble taking loving care of her baby. Our project psychologist examined Ana’s social skills, her family situation and her personality. When she first became part of the project, she was very withdrawn and did not say much. For example, she didn’t say what her hobbies were. She did not mix very well with the other participants and had difficulty working in a small group. She was very shy for months. Ana did not participate in the workshops to develop her skills either. Our staff began going on house visits more often, to figure out the reason. Ana said it was because nobody could take care of her newborn. Thanks to the perseverance of the project staff of CHS Loreto, she began attending the workshops with her daughter. After taking the workshops on social skills, leadership and computer knowledge at school, and actively participating in prevention campaigns, Ana developed enormously. She became more assertive, improved her relationship with her family and can deal with her emotions in a more constructive manner. She has learnt to express her feelings and to stand up for herself. Ana now makes her own, responsible decisions, and is trying hard in school. Throughout most of the day Ana is devoted to the loving care of her baby. She attends school in the evenings. In the first months of her reintegration in school, her mother and grandmother would stand outside the school every day to ensure she came home. Ana does not need daily help from our partner anymore, but continues to participate enthusiastically in the workshops. She will finish her studies this year.

Did you know? It is estimated that each year 1.2 million children are sexually exploited around the world.

From The Hague… The head office of Terre des Hommes Netherlands worked very hard this year to ensure further measures to address and catch Dutch perpetrators of child prostitution abroad. For this purpose, in September we presented the report against child tourism ‘ ‘Tipping the Scales’ to Dutch Minister of Security and Justice, Ivo Opstelten. In this report we advocate a situation in which the Dutch police and justice system actively support the prosecution of suspected sexual abusers of minors in the countries concerned. Over many years of active lobbying, in 2013, we have achieved successful results. The minister has established a plan of action to combat sex tourism, in which some of the points in our plan have been codified. Also, 150 police officers have been assigned to the combating of child pornography, such as child sex tourism within the Netherlands since 2012.

1.7 Child abuse

Several forms of child abuse have been identified in the areas where Terre des Hommes Netherlands is working. Some of these include: domestic abuse, ‘behind closed doors’ and in school, violence specifically against women (and girls) and abuse based on traditional or cultural grounds. A particular example of this involves children who are forced to marry very young or ritual, and very risky, circumcisions for girls (FGM).

How are we helping these children? Terre des Hommes Netherlands is advocating for children who are victims of these different forms of abuse. To do this, we support our partners in the implementation of different projects. We seek to remove children from the situations of abuse, to provide shelter, medical and psychosocial aid. We support the victims with legal aid and train police officers on how to behave towards victims of sexual abuse. Further, we lobby to increase the legal age for marriage. We stimulate girls to continue their education, we try to make them more vocal through girls’ clubs, and also provide them with skills training. Poverty continues to be one of the largest causes of child abuse. This is why we help by setting up income-generating projects for the families of abused children.

What was remarkable in the projects to prevent child abuse? In 2013, Terre des Hommes Netherlands supported 32 projects against child abuse, in the 4 regions. Developments East Africa: • In the East Africa region in 2013 we had 4 ongoing projects. • This year we helped 588 families with initiatives to increase their income. • In Uganda, 3,039 vulnerable and formerly abused children got legal and medical assistance. In Kenya, 335 children received medical and psychosocial support. • In Tanzania, we offered legal assistance to 2,716 children and women. Our local partners trained hundreds of people who deal with abused children in their daily work, whilst also training community leaders, social workers, police officers and members of the judiciary around issues focusing on the protection of children. In Kenya, we trained 148 similar professionals in the area of children’s rights. • In Tanzania, we personally reached 4,872 people with our awareness campaign, and a further 500,000 through the radio. • In Ethiopia, we were successful in showing how effective the establishment of girls’ clubs in schools and the strengthening of community structures worked towards the effective protection of children’s rights. At one of those clubs it became known that 2 children were going to be married away. The parents were then identified and convicted. Thanks to the intervention, the children are still following an education.

Developments in South America: • In the South America region, we have 4 ongoing projects in 2013. • 538 children victims of sexual abuse have received social, psychological and legal assistance through our centres. An important development was the enforcement of the verdict in the case of 43 perpetrators. • A pilot project in which information about sexual violence was taught as part of the teacher training proved to be a success. The Ministry of Education shall implement the model at the national level. • In 2013, we stepped up efforts to get better legislation, and protect children against abuse. Developments in South-East Asia: • In the South-East Asia region we have 8 ongoing projects in 2013. • Our focus this year was on sheltering abused children, providing them with legal and psychosocial assistance, and having them follow (vocational) education. • We played an important role in the establishment of children protection networks and we monitored their functioning. The establishment of these networks allowed abused children to effectively reach out to different services. These networks also organised many activities with the goal of creating awareness about children’s rights within communities.

Developments in South Asia: • In the South Asia region we have 7 ongoing projects in 2013 for this programme. • Our work in the region this year focused on creating awareness around the seriousness and pervasiveness of child abuse. We worked towards creating awareness among children about their rights, and informing communities about the serious effects of this form of abuse. The programme is in its initial stages within the region. In the coming years, we will roll it out more extensively, with particular emphasis on awareness of children’s rights. In Bangladesh, we have worked closely with the Dutch Embassy to set up a 4-year project through which we would offer assistance to 18,000 teen brides. • We have reached 18,587 girls and 23,110 women in Bangladesh with our information and advocacy projects. • In India we helped 1,120 families increase their income. We have either reunited 1,606 children with their families or provided them with alternative forms of safe shelter. We also provided psychosocial and medical assistance to 459 children and enabled 138 children to continue or begin their education.

Project: Rumah Perempuan Kupang (RPK) Support TdH: € 35.135,Period: 1 October 201330 September 2014 Project description: Offering psychosocial and legal assistance to victims, safe shelter and educating on the dangers of exploitation.

PROJECT ZOOM IN Abuse by own father Widya is from a small village on Sabu island in the province Nusa Tenggara Timur, East Indonesia. She now is 17 years old and has three brothers and sisters. “From age 12 I was forced by my father to massage his body. After sometime that turned into sexual abuse. I was abused by my own father. At that point in time I was in my first year of secondary school and was unable to do anything about it. My father also threatened me not to tell anybody. It went on for five years. My mother, brothers and sisters learnt about it later, but were also threatened and abused. If I refused to comply with my father’s sexual wishes, he burnt my hands with cigarettes. In August 2013, I had become so depressed by this situation that I fled to the home of family in Kupang. I had to travel for 20 hours on a ship to reach my uncle’s home in Kupang. My family members took me to a local organisation Rumah Perempuan Kupang (RPK). This organisation offered me legal aid through a solicitor and gave me psychological support. With the help of RPK, my father now is in prison and awaiting trial. After my escape I did not return to school but now I want to go back and study, just like my friends. I want to finish my education and I hope to find a good job in the future.”

Did you know? • Between 30% and 40% of the girls in Kenya and Tanzania are sexually abused. • 1 in 2 children in India are sexually abused: 80% is not reported. 27

1.8 Emergency aid 2013

In 2013, our organisation also granted direct aid to children and their families. Our philosophy is that we are more effective and result-oriented when we work together with other organisations. Only by joining forces are we able to provide optimal aid to children in emergency zones. Floods in Jakarta (Indonesia) In January of 2013 persistent rain caused flooding in Jakarta. Terre des Hommes Netherlands distributed emergency aid packages, so that the situation of affected children would not get worse. What kind of emergency aid did we provide? • In total we helped 957children and 2,581 adults in west, south and central Jakarta. • We also distributed hygiene packages, to prevent a worsening of the health situation. • We provided food to ensure that children were healthy and nutritious. • It was of significant importance that children continued to attend school, so therefore out of school materials were also provided.

Refugees in Myanmar and Thailand Thousands of Myanmar refugees are living along the Thai-Myanmar border. Terre des Hommes Netherlands has offered assistance to both Myanmar and Thailand. What kind of emergency aid did we provide? • In 2013, Terre des Hommes Netherlands ensured the protection, health care and education of more than 42,702 children and their families. • In the refugee camps for the Karen in Thailand we provided 3,345 children under 5 years of age with the possibility to attend preschool (including special education). These children also received food and care. • Our main focus was to protect Burmese children against exploitation both in their country and in Thailand; providing them with access to education. We supported 10 boarding schools and now 502 children can live and attend school within a safe environment.

Syrian refugees in Lebanon In 2013 aid to Syrian refugees in Lebanon continued unabated. What kind of emergency aid did we provide? • Together with sister organisation Terre des Hommes Italy we provided 1,155 children (Syrian as well as Lebanese) with access to education. We also offered them the possibility of obtaining psychosocial support and protection. • We gave packages to girls that included products for feminine hygiene, clothes, soap, and a torch with batteries. • Giro555 (emergency appeal to the Dutch public by a consortium of collaborating aid organisations including Terre des Hommes Netherlands) served to establish 2 childcare centres. Children can now learn, play sports and participate in creative activities like theatre, painting, singing and dancing in a safe and child-friendly environment and with children their own age. Services are provided in 2 shifts per day, allowing more children to benefit from these centres. Preparations for disaster in Bangladesh Every year, the coastal area of Patuakhali in Bangladesh is hit by natural disasters, such as erosion from the river, storms, hurricanes, as well as strong tidal changes. What kind of emergency aid did we provide? Terre des Hommes Netherlands provided information on ‘how to prepare for impending disaster’ to 7,660 children and 14,217 women and other vulnerable groups, considering they are the ones who are most at risk during a natural disaster.

Various emergency aid in India Internal conflict Andhra Pradesh Due to internal conflict in Andhra Pradesh, India, entire populations fled the area. Children are particularly vulnerable victims of this internal conflict. What kind of emergency aid did we provide? • Terre des Hommes Netherlands offered 2,333 displaced children in 35 settlements psychosocial care and education. • Their parents were given the possibility of establishing income generating activities that enable them to care for their families. • In total Terre des Hommes Netherlands offered assistance to 1,405 families. Floods in Uttarakhand Uttarakhand is a difficult- to- reach area along the Kedarnath pilgrimage route. What kind of emergency aid did we provide? Terre des Hommes Netherlands provided emergency aid to 300 families, among which 540 children who were affected by the floods in Uttarakhand. They received food, medicine, personal hygiene packages, blankets and woollen clothes. Cyclone Phailin in India In October, cyclone Phailin affected India, leaving many victims in its wake.

What kind of emergency aid did we provide together with ECHO and Terre des Hommes Lausanne? • Terre des Hommes Netherlands distributed emergency aid packages to more than 5,000 affected families. • The victims of this natural disaster received a shelter kit with a makeshift house, a package for personal hygiene, school material for children and other essential items for survival. We offered this support to more than 18,000 individuals. Earthquake and typhoon in the Philippines In October the islands of Cebu and Bohol in the Philippines were affected by an earthquake of 7.2 magnitude on the Richter scale. What kind of emergency aid did we provide? • Terre des Hommes Netherlands provided psychosocial assistance to 26,413 children, utilising the services of 252 care providers, 330 teachers and 120 volunteers. We provided therapy for the staff of our local partner. We also refurbished a number of child care centres and kindergartens.

What kind of emergency aid did we provide? • Terre des Hommes Netherlands together with Giro 555 distributed aid packages with food, medicine, drinking water and blankets to 2,632 families in East Samar in the first month after the disaster. • Terre des Hommes Netherlands joined forces with sister organisation Terre des Hommes Lausanne to provide shelter, sanitary facilities and to improve hygiene. We reached a total of 11,163 families with these services. • In emergency situations, it is important to offer protection to children, to prevent their exploitation. This goal is reached by ensuring children can go to school. Terre des Hommes Netherlands effectively restored schools and the shelters of victims, so that 3,200 students and 300 families could have a safe haven.

Assistance to the victims in Cebu and Bohol was well underway when a new disaster occurred. On 8 November, the Philippines were hit by typhoon Hayan. This was a massive natural disaster, with far reaching consequences for all. Millions of people lost their possessions.

Project: Emergency aid The Philippines: SHO Support TdH: € 1.334.781,Period: November 2013

PROJECT ZOOM IN Fled due to a powerful typhoon Robert Caramol did not know what to do when, in the early hours of 7 November, authorities warned the residents of Barangay San Roque in the Marabut municipality about the coming typhoon. He says: “I knew that the signal for the storm, signal 4, was the highest signal. It meant that an extreme typhoon was on its way. Evacuate—that was the advice from the authorities. Evacuate… but where to? Some villagers began coming up with ideas, and one of them knew that there was a deep cave at the top of a nearby rock formation. However, the path to the top was steep because of the mud and dense vegetation, so it was practically inaccessible for us, the children and the women. There was no alternative. So the men worked feverishly to make a path to the top. We finally reached the cave at around 4 in the afternoon. The cave was deep and dark. We were a total of 7 families. Candles and torches provided some light. We stayed in the cave until 10 the next morning. It was a nightmare. The storm and the rain whistled past the mountainside and 5 metre waves engulfed our village. It was cold but we were safe. When we slipped back down from the mountain, in the morning after the typhoon, our village was beyond recognition. It was a havoc of obliterated houses and uprooted trees. The roofs had been blown off the school buildings. Almost all the utility poles were lying against the surface. The church, where some of the villagers had taken refuge, was still standing, but it was badly damaged. Our house was unrecognisable. And it kept on raining. I found some wreck wood and corrugated iron, and put together a makeshift home. It was not much, but at least my family was dry.” according to Robert. A few days later the first food packages arrived. When the roads were cleared and passable again, the 20-tonne truck of Terre des Hommes Netherlands reached the village of San Roque and food, water, tent material, blankets and soap were handed out. Robert was very happy with these items and is now on the list to get a temporary shelter from Terre des Hommes Netherlands.

1.9 Country table Number of Partners

Approved in Euro’s

Number of Partners

Transferred in Euro’s

2013

2012

2013

2012

2013

2012

2013

2012

5 11 6 1 1 2 26

6 15 10 3 34

358.547 1.081.521 897.548 404.030 36.458 84.598 2.862.702

1.472.341 1.182.566 810.888 71.172 3.536.967

14 27 12 1 1 4 59

13 25 15 1 5 59

904.601 779.842 563.221 173.709 17.362 262.380 2.701.115

926.477 983.481 842.439 265.020 368.041 3.385.458

STRUCTURAL South-East Asia Cambodia Indonesia The Philippines Laos Myanmar Thailand Total South Asia Bangladesh India Nepal Sri Lanka Totaal East Africa Kenya Tanzania Uganda Ethiopia MFS II * Total South America Bolivia Brazil Peru Nicaragua Total The Netherlands/ Others Total structural aid

2 11 4 17

3 12 15

242.436 1.129.312 295.106 -74.296 1.592.558

617.648 249.310 -13.455 853.503

6 26 4 2 38

6 32 9 47

574.423 1.704.066 90.815 70.280 2.439.584

546.234 1.660.134 549.515 2.755.883

7 9 7 5

18 14 21 6

27 21 24 6

2.459.456 1.889.354 2.032.394 404.611 2.823.927 9.609.742

22 23 23 8

1.135.120 2.197.798 1.176.540 1.016.704 2.796.861 8.323.023

1.566.515 1.398.457 1.164.111 457.878 2.796.861 7.383.822

2.203.348 1.479.159 1.528.800 275.567 2.823.927 8.310.801

9 1 7 1 18

10 1 9 1 21

368.776 396.990 470.806 154.949 1.391.521

635.944 642.935 717.519 55.059 2.051.487

22 2 19 1 44

20 6 16 42

615.474 553.961 856.877 73.579 2.099.891

672.016 254.599 1.007.989 1.934.604

3.726.612

318.568

129

17.896.416

16.051.699

219

226

14.942.979

16.386.746

Number of Partners

Approved in Euro’s

Number of Partners

Transferred in Euro’s

2013

2012

2013

2012

2013

2012

EMERGENCY AID & REHABILITATION/ OTHERS Own resources Bangladesh Burkina Faso The Philippines India Indonesia Lebanon Thailand Uganda

1 2 5 1 4 -

1 2 1 2 1 4 1

75.000 84.752 394.392 12.126 513.255 -

50.000 154.580 46.048 28.985 130.000 508.174 20.351

2 2 5 1 1 4 -

1 2 1 3 1 5 1

100.000 35.810 299.585 12.126 60.891 454.053 -

25.000 77.290 35.000 24.337 65.000 316.294 20.351

SHO resources Haiti Syria The Philippines Total Emergency Aid

1 1 15

1 13

49.461 557.396 1.686.382

4.620 944.389

1 1 1 18

1 15

208.455 49.461 557.396 1.777.777

300.000 863.272

Total structural aid and emergency aid

106

142

19.582.803

16.996.088

236

241

16.720.756

17.250.018

* Concerns payments to alliance partners as well as monitoring and coordination costs. 33

1.10 Partner policy and capacity building

1.10.1 Our philosophy in partner policy Terre des Hommes Netherlands believes that projects can best be devised and implemented by local partners. After all, they have much better knowledge of the issues within a community and of which groups need the most assistance. The staff of our partner organisations have roots within the communities, and they enjoy the trust of the people there. The so-called grassroots principle, in which the people at the base rather than policymakers or bystanders take initiative, is pivotal within our projects. What does this departure point mean for the collaboration between Terre des Hommes Netherlands and our local partners? The following criteria are most important for the selection of our partners: 1. Financial trustworthiness: the funds that we raise for our projects must be spent in an efficient and honest manner. A good screening of the financial management beforehand, paired with regular reports regarding finances and costs of our partners, and regular audits during the implementation of projects, are the instruments we possess and use to safeguard this trustworthiness. 2. Children safety: is central in our projects. All partners must therefore sign our Child Safeguarding Policy. In this document it is guaranteed, for example, that a child is never alone in a room with an adult. Protecting children from the worst forms of exploitation means that their security is the highest priority in our projects.

3. Sustainability of our partners: Terre des Hommes Netherlands strives for the independence of its partners, so that in the end they can continue their projects without our help. The support of Terre des Hommes Netherlands lasts 3 years and after this period, the support can be extended. Projects always have clear and concrete goals, with demonstrable results. After rounding up a project, Terre des Hommes Netherlands can choose to support another project of the same partner. New approach to partnerships In 2013, Terre des Hommes Netherlands decided to be more careful about the composition of our partner portfolio in the countries where we work. Other than partnering with organisations whose work is based on the grassroots principle, other qualities are needed for the adequate implementation of local programmes, such as lobby experience or research experience. Terre des Hommes Netherlands has decided to settle for a flexible approach to partnerships, in which different types of partners complement each other. In the composition of our partner portfolio, Terre des Hommes Netherlands seeks a balance between expertise and experience in the area of lobby and research, as well as the grassroots-principle. The expectation is that our choice will result in a larger impact from our work on our target groups. This will be evaluated in 2014. Less partner organisations We also made a decision to work with less partner organisations. Instead of many small

Possible violations in 2013 In 2013, there were 4 reports of possible violations of the CSP: 2 reports in Asia, 1 in South America and 1 in Africa. scale projects, Terre des Hommes Netherlands strives for larger scale programmes implemented by a few key professional partners. This trend has already resulted in fewer new project partners in 2013. 1.10.2 Child Safeguarding Policy The Child Safeguarding Policy (CSP) is an integral part of capacity building for the partners supported by Terre des Hommes Netherlands. Firstly, all partner organisations are required to sign the CSP of Terre des Hommes Netherlands as part of their partnership contract. Since 2013 we also made it mandatory that project partners develop their own CSP, under the guidance and with the approval of Terre des Hommes Netherlands. This should be rooted in the specific context and nature of the project and target group. At the end of 2013 78% of the project partners had a CSP of their own. The evaluation of the implementation of the CSP is an integral part of the project monitoring and evaluation. We aim to assess, among others,, how a project is set up, how staff act towards children, (knowledge) about complaint procedures and measures taken to optimally protect children in the project. Training in Child Safeguarding is offered regularly.

Explanation • In the first case, the person responsible for a shelter was accused of abusing 3 children. The case has been handed over to the police for investigation and prosecution. • In the second case, suspicions of a violation were verbally expressed. We investigated the corresponding suspicions but found insufficient evidence to make a case for the local authorities. However, the need was observed for improved training of social and community workers, as well as the police in the area in question. • In the third case, a priest was accused of abuse. Before there could be a prosecution, the priest concerned committed suicide. • The last case refers to the possible abuse of children in a shelter 10 years ago. The alleged responsible passed away 2 years ago. Terre des Hommes Netherlands supported that project in 2007 and 2008, together with other international NGOs. Even though the abuse would not have taken place in this period, we are prepared to, if requested, provide legal aid to possible victims (now all adults). The government has been informed of the matter. In 2012 we received one report. We noticed that people became more aware of the topic thanks to the training and the attention paid to CSP. This made them more alert and more willing to discuss these issues. This is a good development. Nevertheless, much more still needs to be done. For example, in some countries it is still normal that teachers slap their students as a corrective measure.

1.10.3 Capacity building Capacity building is necessary to ensure the sustainability of our partners. We help partners professionalise and become independent through training. Many partners still consider networking, lobbying and policy influence, as well as fundraising, a challenge.

Consequences of Webcam Child Sex Tourism in the Philippines (November 2013) • Becoming Sweetie: a novel approach to stop the global rise of Webcam Child Sex Tourism (November 2013) • Snatched childhood: study on child prostitution Bangladesh

How do we help? • We provide training that is as tailor-made as possible. Terre des Hommes Netherlands staff first analyse where there are opportunities for professionalisation and independence. • Based on this analysis, we discuss the following steps and begin the implementation together with the project partners. Terre des Hommes Netherlands provides ‘on-the-job’ trainings, often together with other project partners. The specific goals of this capacity building are codified and checked at the end of the process.

Child trafficking • Identifying Actionable Strategies to Minimize Vulnerabilities of Nepali Girls Trafficked to India and Repatriated as Survivors of Trafficking • Stories from the field – a glimpse on trafficked children’s and justice in South East Asia • Survey on Children on the Move in Gondar Town, Wogera, Dabat and Debark Woredas, North Gondar Zone (Ethiopia, ECO, ANPPCAN)

1.11 Publications of Terre des Hommes in 2013 Several research projects were carried out at our headquarters and the regional offices in 2013. The most important are presented below: Sexual exploitation • The Scope and Magnitude of Online Sexual Abuse of Children in Highly Affected Areas in the Philippines (September 2013) • Tipping the scales (September 2013) • Fullscreen on View. An Exploratory Study on the Background and Psychosocial

1,000,000,000 { 1 billion }

...now know about Sweetie …. people were reached with the media campaign Sweetie and the phenomenon of webcam child sex tourism in 2013. Sweetie got unprecedented media attention worldwide when the ‘revelation’ of the virtual character of the girl took place. Webcam child sex tourism was solidly placed on the public and political agenda instantly.

http://www.youtube.com/watch?v=1Pg6-ES44vI

Fundraising Marketing & Communication

2.1 Fundraising In 2013, Terre des Hommes Netherlands was able to continue to work towards a world without exploitation and abuse of children; a world in which children are given the opportunity of a better future and personal development. This was made possible by the support of volunteers, donors, lotteries, companies and investment funds.

• In 2013, more than €27 million was raised for our projects in the different regions where we work. • We were supported by almost 80,000 donors. • In the past year, online donations grew by 40%, from around €49,000 in 2012 to more than €68,000 in 2013.

Changes in the fundraising policy 2013 In 2013, we analysed our current donors and made an estimate of our potential pool. Now we are more conscious about the wishes and needs of donors, through targeted marketing activities. For example, we are more aware of the type of information they want to receive, and how frequently. We have also emphasized the name recognition of Terre des Hommes Netherlands; since people now recognise the name, they are more willing to learn more about the organisation, and donate.

2.2 Our private donors

2.3 Companies and investment funds

Procedure 2013 We believe it is important to inform our supporters about our work and to be mindful of the wishes and needs of our donors. For our private donors we developed the following yearly material: 47 digital mailings, 63 project newsletters, 3 Terre Magazines and 4 target group-specific mailings. DenkLab (Think tank) This year, all of the 889 members of the Terre des Hommes DenkLab donors panel were asked for their opinion on the Terre Magazine, our annual report including the annual review, and our image campaign. The results provided us with concrete measures to reach our supporters more effectively.

In 2013, Terre des Hommes Netherlands worked hard to reach out to more companies and investment funds, as well as intensifying existing links. The approach consisted of the creation of a range of tailor-made collaboration projects. New initiatives have also been developed, like the television format CEO Back to Basics: Harald Swinkels, from the Nederlandse Energie Maatschappij (â&#x20AC;&#x2DC;Dutch Energy Companyâ&#x20AC;&#x2122;) visited our project Nairobits in Kenya and the report was broadcast on RTL Z. Beyond these initiatives, smaller meetings were organised to establish new contacts and maintain existing relations.

On 2 October 2013, the Rotterdamse Vereniging voor Katholiek Onderwijs (RVKO, Rotterdam Association for Catholic Education) celebrated its 140th anni-

Lesson learnt: Due to limited capacity, the panel was underutilized this year. We would like to put the panel to better use and to this end, have a clear plan for 2014.

versary. The schools in this network carried out fundraising activities for a year. The 2000 students and VWDÍż RI WKH 59.2 UDLVHG PRUH WKDQ Đ&#x2DC; This amount will be dedicated to building a school in Bangladesh and training of teachers on-site.

Welcome programme In June of 2013, we began our welcome programme for new donors. All new donors received a monthly digital newsletter for the first 5 months, so that they became accustomed to the work of Terre des Hommes Netherlands. They received pictures and text about our projects, services to donors, shops and the Terre des Hommes â&#x20AC;&#x153;DenkLabâ&#x20AC;?(think tank). Legacies In October of 2013, Terre des Hommes Netherlands invited a trusted group of donors to a meeting about â&#x20AC;&#x2DC;bequeathing to Terre des Hommesâ&#x20AC;&#x2122; at the Beelden aan Zee Museum. The donors were enthusiastic about the inspiring location, the beautiful guided tour and the presentation given by the notary public and Terre des Hommes Netherlandâ&#x20AC;&#x2122;s staff. We raised â&#x201A;Ź6,8 million through our private market.

Succesful projects In 2013, Terre des Hommes Netherlands was able to help many children in exploitativesituations, thanks to the support of different companies and investment funds. Some examples are highlighted below: â&#x20AC;˘ We won the ASN Bank Wereldprijs 2013 for the project â&#x20AC;&#x2DC;van prostituee naar office managerâ&#x20AC;&#x2122; (â&#x20AC;&#x2DC;from prostitute to office managerâ&#x20AC;&#x2122;) in which very vulnerable girls in India were offered vocational training and guidance towards finding a (permanent) job. It was a very special project made possible partly thanks to the ASN Foundation and the GSRD Foundation. â&#x20AC;˘ With the support of Stichting 10 September - connected to D.E. Master Blenders - and the Sint Antonius Stichting, we offered healthcare and information about child exploitation to remote communities along the Brazilian Amazon. In 2014 we shall continue our efforts to build up further collaboration with companies and investment funds.

2.4 Dutch Postcode Lottery Wordt Vervolgd (To be continued) In 2013, we received â&#x201A;Ź1,653,041 from the Dutch Postcode Lottery in addition to our yearly â&#x201A;Ź2,250,000 and this amount was specifically for the project Wordt Vervolgd. This project concentrates on addressing the fact that sex tourists who assault children in Asia generally walk free. With this financial grant , Terre des Hommes Netherlands can train detectives to track down and prosecute western and also local paedophiles. This method is based on the successful approach Terre des Hommes Netherlands partner APLE used in Cambodia and will be applied in Indonesia, the Philippines, India and Nepal. Centre Child trafficking and human trafficking We were delighted to hear that we would also receive a cheque for â&#x201A;Ź3,070,000. This amount will be used towards the building of the Child and Human Trafficking Centre in Leeuwarden. Fier FryslĂ˘n and Terre des Hommes Netherlands have joined forces and will share knowledge and expertise in order to provide assistance to victims of child trafficking. In this manner, our fight against child trafficking can become even more vigorous and efficient. â&#x20AC;&#x153;Terre des Hommes Netherlands is a small and professional organisation. It works together with local partners and has innovative new projects. We are proud that, with the contributions of our members, we can support Terre des Hommes Netherlands in its fight against child exploitation.â&#x20AC;?

Judith Lingeman - Head of Charity Department, Dutch Postcode Lottery.

â&#x20AC;&#x153;With the project â&#x20AC;&#x2DC;Van prostituee tot office managerâ&#x20AC;&#x2122; (â&#x20AC;&#x2DC;From prostitute to office managerâ&#x20AC;&#x2122;), Terre des Hommes Netherlands offers girls in desperate situations the chance at a new life. To maintain the continuity of the project, Terre des Hommes Netherlands seeks to build a sustainable network with (local) companies. Together we can achieve the education of more girls each year. Thanks in part to this innovative collaboration, the project â&#x20AC;&#x2DC;Van prostituee tot office managerâ&#x20AC;&#x2122; became the rightful winner of the ASN Bank Wereldprijs 2013.â&#x20AC;?

Asceline Groot - Senior Adviser External and Internal Communication ASN Bank 41

2.5 Terre des Hommes shops and our volunteers In addition, in 2013, much has occurred in the area of volunteer work. Our network, made up of almost 1700 volunteers, has stretched as far as it can. The results and important events are showcased below:

Cooperation between volunteers and the head office In 2013, there were several initiatives to ensure that the volunteers and staff in the head office continued their collaboration.

Shops • 5 new Terre des Hommes shops opened in Apeldoorn (April), Eindhoven (June), ‘s-Hertogenbosch (June), Kampen (September) and Amersfoort (October). • A new foundation was established in Haarlemmermeer and a new storefront was rented in Hoofddorp. • The 3J’s officially opened the shops in Eindhoven, Apeldoorn, Kampen and Amersfoort. These openings generated much local publicity for the new shops and for Terre des Hommes Netherlands as an organisation. • In December, we began the campaign ‘Geluk geef je door’ (‘Pass on happiness’) together with the magazine Happinez. The readers of Happinez were asked to bring jewellery to their closest Terre des Hommes Netherlands shop in the Happybag that was provided. We have raised €24,000 so far with this campaign. • In 2013, we developed a newer, more modern and less costly interior in terms of maintenance. The first shop to benefit from it was Amersfoort.

• The countrywide board day of volunteers took place on 1 April. 28 of the 35 members of the board were present. • In September, we organised 5 different meetings throughout the country with our regional directors. We only reached about 10% of our volunteers. Those present were very impressed with the stories and the enthusiasm of the regional directors. For next year, we are coming up with a more effective plan to reach our volunteers, perhaps by organising a meeting for each shop. • There were four trainings in ‘giving feedback’ to shop coordinators. Attendance was high and the trainings were well received. Participants thought it was great to talk about their experiences among themselves. • In October there was acountrywide training in the areas of PR and Communication, in Doorn. 20 representatives from the 35 shops attended. • In November, 2 volunteers visited several Terre des Hommes projects in India: Gerda Jonker (Heerenveen) and Els Melisse (Zundert). They were our 2013 ‘super ambassadors’ and shall inspire other volunteers with this unique experience. In 2013 an online bookkeeping system was implemented for the treasurers.

Promotions working group In 2013, the fundraising effort in and around Heemskerk was very successful. Volunteers in Arnemuiden sold products all year round in all sorts of markets and fairs. The clothing trade shops and workshops of the Terre des Hommes-working group in Driebergen were equally successful. 43

2.6 Marketing and Communication Last year we launched several public campaigns and marketing activities to inform the Dutch public about our work. These efforts are essential, particularly since we achieve higher involvement and increased knowledge about our organisation. The more people that know about us and are prepared to support us, the more children we can help. In 2013, our marketing activities were carried out following the BITSER method. This stands for: Brand awareness – Do people know the organisation? Image – Do people know what the organisation does and what it represents? Traffic – Are people interested in the organisation? Sales – Are people prepared to contribute/donate? Extra sales – Are people prepared to continue contributing/donating? Resales – Are people willing to recommend the organisation to others?

Backbone Volunteers have always been involved in our work. It was a group of volunteers who first took the initiative to start Terre des Hommes Netherlands. Now, almost 50 years later, volunteers are still the backbone of our organisation. Paul Hogervorst, ‘long-time’ president of our shop in Pijnacker, expresses it as follows: “The marvel of a house is not that it shelters or warms a man, nor that its walls belong to him. It is that it leaves its trace on the language. Let it remain a sign. Let it form, deep in the heart, that obscure range from which, as waters from a spring, are born our dreams.” From the book Wind, Sand and Stars (Terre des Hommes), A. de Saint-Exupéry “If you read this and you then imagine the inhabitants of damaged houses in the

Philippines, like the frightened and trembling kid, you realise that the victims were hard hit not only in their sense of security and safety, but also in their humanity. I think that understanding this, and especially the last has allowed for so many people to show their involvement in kind. Because of this, organisations like Terre des Hommes Netherlands have been able to react quickly to provide relief for the worst emergencies. In the coming years, these men, women and children will not just have rebuilt their houses, but also their happiness. In the past 30 years, our shop has tried to offer a chance at a better future to the most vulnerable children, particularly through supporting projects by Terre des Hommes Netherlands. It would be great if we now could say that it is no longer needed, that happiness and opportunity are fairly divided, that we can stop now. But I say we keep going.”

Each of the pillars mentioned above deserves attention. The level of attention can be determined and activities and budgets can be attuned by applying the BITSER method. Adjustments can be made based on the results so the desired goals can be achieved. The main objective of 2013 was learning to apply this method. At 72%, the name recognition of the organisation is quite high. But our target group still knows too little about what we do and what we stand for. In order to improve this, we started the campaign with Martin Luther King to show our perseverance where children’s rights are concerned, among other things. The numbers below showcase the effect of communication about us in 2013: • 92% of those polled in the Netherlands has heard about Terre des Hommes Netherlands. This question was posed without the context about charities. • Within the context of charities who focus on helping children and the rights of children, 69% (40+ Target group) knows Terre des Hommes Netherlands. • 14% of those polled know Terre des Hommes Netherlands in general lines. The conversion rate between knowing and being prepared to donate is 5%. • Terre des Hommes Netherlands gets a 6.5 on a scale of 1-10. • Terre des Hommes Netherlands is consistently seen as expert, sympathetic, trustworthy, striving and passionate. 44

Summary In general, there is no significant change upwards or downward. If these numbers are compared with those of other charities that also deal with children’s rights and helping children, they also show lack of growth. Our external communication has carefully considered how our organisation wants to be known. Knowledge about the content of our work must grow. This continues to be one of our priorities for 2014. Results of this working method: • We had set as a goal to increase the B (Brand Awareness) in 2013. We achieved this because knowledge about us reached 92%. • The efforts to increase the I (Image), worked partially, because 14% now know the organisation broadly. The description of ‘how Terre des Hommes is seen’ fits within the image that we set for the campaign ‘Vechten voor een toekomst’ (‘Fighting for a future’).

Vechten voor een toekomst (Fighting for a future) With this campaign we were able to enhance the communication about what makes us unique and our perseverance. Martin Luther King, Aletta Jacobs and Aung San Suu Kyi are all people who did not settle for a situation of oppression. They believed in a better world, with equal rights for all. They did not give up; they kept on fighting for their ideals, and they succeeded. These icons are a source of inspiration. Terre des Hommes Netherlands imagines, a better world for all just like they did. A world without child exploitation. Terre des Hommes Netherlands shall keep on working until this vision has become a reality. Every child has to be able to grow up in a safe environment, and have a chance at a better future. So he or she can make the world a bit better. And, even if it takes baby steps, Terre des Hommes Netherlands believes that persistence gets it done.

Highlights 2013 MARKETING Sweetie campaign: the face of webcam child sex tourism (November 2013) Webcam child sex tourism is increasingly spreading; a relatively new phenomenon in which children perform sexual acts in front of a camera, for a price. Terre des Hommes Netherlands carried out research into this online type of sexual exploitation of children. Results are shocking. In only two months, Terre des Hommes Netherlands unmasked more than one thousand perpetrators of webcam sex with children, with the help of the fictional girl ‘Sweetie’. This large campaign was a great success for Terre des Hommes Netherlands. The goal was to put the topic of ‘webcam child sex tourism’ on the agenda, and to advocate for a newer, more pro-active way of detection. That, and more, was achieved! The most important results were the following: • ‘Sweetie’ received unprecedented media coverage, when we revealed that the girl was of a virtual character. More than 1 billion people worldwide met Sweetie, and learned about the topic, through several media; • More than 400,000 people around the world signed our petition; • The United Nations set the topic on the 2014 agenda of the UN Human Rights Council. At the end of the year, we began a fundraising campaign. This campaign is supported by: • online banners; • a campaign website www.steuntdh.nl • advertising on buses and trams.

Lesson learnt A learning moment for the implementation of our next campaign is that we must make it even clearer that we are the organisation behind the campaigns. Research showed that more than 44% of people polled had seen Sweetie. However, only 20% of them knew that Terre des Hommes Netherlands was behind the campaign. It is clear we carried out excellent work to bring the topic into the political and public discussion, but it had less effect in our name recognition and image. The fundraising campaign tied to it would have also benefited from further reaching support.

TV, PRINT & ONLINE Terre des Hommes Netherlands frequently appeared in Dutch media in 2013: 1. Dutch national arrested under suspicion of child abuse in Cambodia. (January 2013): In virtually all national dailies and online in around 40 websites, among which nu.nl. 2. Item in Dutch television TV Brandpunt: De Wegwerpkinderen van Tanzania (The Disposable Children of Tanzania, (March 2013): Involved a 16 minute short report about police training organised by Terre des Hommes Netherlands in Tanzania to prevent the sexual exploitation of children. 3. Terre des Hommes shops ensured almost weekly publicity in local and regional dailies. 4. Combating child sex tourism and Terre des Hommes Netherlands report – presented to the Dutch Minister of Security and Justice (August/ September 2013): Appeared

in: RTL nieuws, EenVandaag, de Volkskrant, several news sites and, as a highlight, a 15 minute item in Brandpunt: ‘De pedojagers van PhnomPenh’- about the work of Terre des Hommes Netherlands and its project partner Action pour les Enfants (APLE) in Cambodia. 5. ‘Onveiling’ virtual girl Sweetie and research into webcam child sex tourism (November 2013): Unprecedented worldwide media attention. In the Netherlands, opening item for NOS and RTL news, talk of the day in, among others RTL Boulevard, RTL late night, Radio 1 and Pauw & Witteman. Articles in all dailies. Around the world, more than 400 unique articles about Sweetie on online news sites. TV: CNN, BBC, Al Jazeera, ABC, CBS, TV shows/ current affairs shows in India, Mexico, Russia, Brazil. TV News in roughly 40 countries. Radio: Canada, South Africa, France, BBC Africa. Print: the Guardian, DailyMail, Washington Post, Der Bild, Die Welt, El País, El Mundo, Le Figaro, De Standaard etc. Rough estimate of coverage: 1 billion people around the world heard about Sweetie through the media. 6. Approval of project Wordt Vervolgd by the Dutch Postcode Lottery (February 2013) Large story in a national newspaper, Algemeen Dagblad, various articles in dailies about the implementation of the project ‘Wordt Vervolgd’.

8. Terre des Hommes Netherlands and Fier Fryslân work together with Loesje in a campaign against Human trafficking (with, among others, Stop the traffic and Free a Girl) (November 2013): In Dutch dailies De Telegraaf, Algemeen Dagblad, het Parool, Metro nieuws and Trouw. 9. CEO’s Back to Basic (RTL 7): In the first episode, Harald Swinkels, founder of the Nederlandse Energie Maatschappij travelled with Terre des Hommes Netherlands and visited the inspiring Nairobits project in Kenya. 10. Typhoon Philippines giro 555/ Philippino children in disaster area easy prey for human traffickers and the sex industry (November/December 2013): Under the banner of giro 555 much publicity occurred, specifically the focus on child abuse linked to Terre des Hommes Netherlands in national newspaper Algemeen Dagblad and regional dailies. 11. Happinez campaign: in its December edition, the magazine Happinez encourages its readers to donate jewellery in a Happy bag at any Terre des Hommes shop. This campaign has raised more than €24,000 already in 2014. Publicity for this campaign is generated on social media and different websites.

7. Various publications in local dailies about the highest point of the construction of the new centre for child abuse with Fier Fryslân.

social media:

TERRE DES HOMMES NETHERLANDS CAMPAIGNS In 2013 Terre des Hommes Netherlands launched 4 campaigns through print and online media. Child labour: Tongue-in-cheek campaign ‘EnKasa’ against child house slaves in Peru. Peruvian media received the message enthusiastically. Corporate Identity: ‘Vechten voor een toekomst’ in quality magazines and newwspapers Elsevier, Parool, Trouw and de Volkskrant, as well as, messages on several websites. Child prostitution: With Sweetie, Terre des Hommes Netherlands brought child sex tourism to the public and political agenda. Child trafficking: A campaign against child trafficking together with Loesje, a canvassing organisation committed to positive criticism.

2,498

10,980

+223%

+329%

FOLLOWERS

growth Twitter followers from 2012

Prizes! Terre des Hommes Netherlands is collecting prizes! • Our comprehensive summary of the 2012 Annual Report won the Transparency Prize for Dutch charities in the category ‘year report in A-4 format’. • Also, the campaign ‘Kindernachtverblijf’ scooped a nomination from the NRC charity awards. • Lileth never happened, a film partly sponsored by Terre des Hommes Netherlands is the most decorated Dutch film, among others at the Manhattan Film Festival. Ambassador & friends Ambassador Former President of the Dutch House of Representatives Frans Weisglas became Terre des Hommes Netherlands ambassador in August of 2009. He performs his tasks enthusiastically and selflessly. In 2013 Frans Weisglas continued his work for Terre des Hommes Netherlands in different areas. For example, on 7 December he opened a new Terre des Hommes Netherlands shop, and seized the opportunity to help out in the shop as a volunteer. He also attended the première of ‘Lilet never happened’ and wrote extensively about the film in his website www. fransweisglas.nl. Further, he also donated 10% of all his fees to Terre des Hommes Netherlands in 2013.

Friends of Terre des Hommes Netherlands This year, the following Friends of Terre des Hommes Netherlands supported us. 3 J’s (band) opened Terre des Hommes Netherlands shops and donated clothes to our shops. Thekla Reuten (actress) collaborated with us through the Happinez campain, carried out ‘behind the scenes’ work for our Sweetie campaign and worked on a child friendly movie about interrogations (Tanzania). She also provided the voice-over for a video of one of our project trips. Johanna Versteeghe (actress) had the main role in the international award winning documentary ‘Lilet never happened’. Rick Engelkes (actor) hosted several brainstorm sessions about a television format for Terre des Hommes Netherlands in 2013. Terre des Hommes Netherlands is very happy with the work of the ambassador and the friends of Terre des Hommes Netherlands and would like to thank them sincerely for their involvement and enthusiasm with our work.

Online communication This year much time was invested in several social media. In 2014 we would like to further expand the communication through diverse social media channels.

FANS

growth Facebook fans from 2012

How did we keep our donors informed about our work in 2013? • In 2013 there were three issues of Terre Magazine. • We sent 6 online newsletters to our donors. • We provided various updates from our projects in the different regions. • We provided updates on our Facebook page, website and on Twitter.

website:

1,200

UNIQUE VISITORS PER DAY GRADE OF EMAIL NEWSLETTERS: WEBSITE GRADE BY VISITORS:

8,3

7, 6 (on a scale of 1 to 10)

98 { ninety-eight }

...employees and 1,687 volunteers

â&#x20AC;Ś passionately gave their all for Terre des Hommes Netherlands in 2013. A step towards a world without child exploitation.

our organisation

3.1 Structure and personnel

WORKFORCE IN 2013 Head office

Terre des Hommes Netherlands works with motivated personnel who delivered great work in 2013. After the reorganisation in 2011, Terre des Hommes Netherlands focussed on enhancing the effectiveness of the marketing and fundraising departments in 2012 and 2013. For this purpose we hired more fundraisers and encouraged more efficiency in the working process.

Number of FTE head office Female Male Younger than 30 30 - 40 40 - 50 Older than 50

Ultimo 2013

Ultimo 2012

30, 2(*)

31, 9(**)

64% 36% 6% 39% 33% 21%

59% 41% 15% 35% 32% 18%

Number of Employees Worldwide

The average number of FTE in 2013 was 33.3 (2012: 32.0). Number FTE regional offices

Ultimo 2013

Ultimo 2012

Number FTE regional offices (including regional directors)

South-East Asia South Asia East Africa South America

21 20 19 8

20 16 17 11

Total

The total FTE ultimo 2013 was 98.2 (2012: 95.9).

+HDG RÎ&#x20AC; FH

South America

East Africa

South-East Asia

South Asia

Head office Inflow In 2013, Terre des Hommes Netherlands welcomed 8 new members of staff at the head office. Outflow In 2013 9 members of staff stepped down. Of them, 7 did not have their contract renewed by Terre des Hommes Netherlands. Functioning, remuneration and working conditions Terre des Hommes Netherlands applies an assessment cycle and a pay structure based on the Hay job classification methodology. This means that: • We have at least two official meetings per year. During these meetings it is evaluated what the working agreements are and how to carry on forward. • In December of each year, the performance reviews take place. Managers must comply with extra assessment criteria. In 2013, the salary system of the regional offices was compared to that of other charities. For each country in which we work, we commissioned a benchmark research carried out by an independent international bureau. The general conclusion of this research is that the salaries of Terre des Hommes Netherlands in all countries are below the average level for certain functions. In some countries it is difficult for Terre des Hommes Netherlands to attract qualified personnel. There will be an evaluation of the measures that should be taken in this regard in 2014.

Training and development of staff For Terre des Hommes Netherlands, it is important to have staff with the right knowledge and capacities. Within the organisation we focus on training and development. Up to 2.5% of the gross wages is budgeted for this purpose. In 2013 we began the implementation of POP (personal development plan) talks for a part of the personnel staff, both in the headquarters and in the regional offices. In 2013, the trainings were related to both increasing specialist knowledge and fine-tuning abilities. The total costs of training and development of the head office in 2013 amounted to €25,539, or 1.91% of gross wages.

Diversity Nationalities Within our organisation, there is great diversity, considering we have a small head office in the Netherlands, we hire few expats and work with local staff. That is why 63% of the staff members have a nationality other than Dutch. This is distributed between at least 13 different cultural backgrounds and many different religious backgrounds. Diversity is not only found in the regions, but also in the head office. Male-female ratio Diversity is also noticeable in management positions within Terre des Hommes Netherlands. In 2013, 3 of the 7 management positions (including general director, management team and regional directors) were occupied by women. The male-female ration within the organisation, including regional offices is balanced, with a majority of women (47% male and 53% female).

Absenteeism head office The absenteeism in 2013 was in total 6,93%. Divided into 0,39% short absence (max 7 days) , 1,04% average absence (7 – 42 days) and 5,4% long absence (more than 6 weeks). The absenteeism figures are exclusive pregnancy- and maternity leave.

For 2013, Terre des Hommes Netherlands aimed for a sick leave rate of maximum 4%. This goal was not reached since the rate was 6.93%. The percentage of long term sick leave was high in 2013 due to the long term occupational disability of two members of staff (1x10 months and 1x12 months). In 2012 the sick leave rate was 4.3%. There was thus an increase in sick leave when compared to the previous year. In comparison to the average leave rate in the Netherlands (4.1%, period 2004/2012: source CBS), the absenteeism rate within Terre des Hommes Netherlands in 2013 was higher than the national average. It is expected that in 2014 this percentage will decrease substantially due to less extended leave periods. Absenteeism Absenteeism at Terre des Hommes Netherlands was 0.86 for 1013. This means that all staff at the Terre des Hommes Netherlands head office call in sick on average 0.86 times per year. In 2012, absenteeism within the organisation was at 0.94. Therefore, a small decrease can be said to have occurred. Occupational safety services • Absenteeism counselling at Terre des Hommes Netherlands was supported by the occupational safety service Human Capital Care in 2013. • Four staff members in the office have obtained the diploma qualifying to provide emergency services (BHV).

Confidential adviser We provide an internal confidential adviser, as well as an external one, namely the company doctor. The internal adviser anonymously reports the number of complaints from staff to the board of directors This individual also ensures that the complaints are resolved. In 2013 two members of staff referred to the confidential adviser. These included one colleague at the head office and another one in a region. Both situations have been resolved in the meantime. The confidential adviser can be referred to in the framework of the Complaints procedure for inappropriate behaviour, the whistleblower procedure, or for any general problems in which the member of staff experiences a barrier that prevents him or her from addressing the issue directly with a superior or the board of directors. Problems related to individual employment contracts or re-organisation do not fall under this category.

Social Activities The yearly employee day took place. We also organised a Christmas party. Looking ahead Terre des Hommes Netherlands seeks to improve her personnel policy continuously. The development of staff and the idea of the ‘right person in the right place’ are the guiding principles. There is also organisational development through the implementation of a new ICT system which will improve the management of information within Terre des Hommes Netherlands. This means that both the headquarters and the regional offices will have a different working manner. The goal of the new system is to further increase the effectiveness and efficiency of the organisation. This process will be very demanding in 2014.

Whistle-blower scheme Terre des Hommes Netherlands has an established whistle-blower procedure. This procedure allows for staff and third parties to report any serious abuse related to Terre des Hommes Netherlands. No reports were received in 2013. Safety policy In 2010 we began developing a Safety & Security policy for travelling personnel, both at the headquarters and the regional offices. In 2013 all personnel from the headquarters who had to travel regularly as part of their job description followed a three day safety training. The implementation of the safety policy in the regional offices is still ongoing. 54

Supervisory Board

General Director

Management Assistant

The Netherlands

3.2 Organisation chart Terre des Hommes Netherlands

Manager legal affairs and HRM

Head Special Programmes and emergency aid projects •Programme officers •Child rights officer Regional teams: South America (Bolivia/Brazil and Peru)

Head of finance and ICT Communication •Communications consultant •Online marketer •Press officer

Regional director South-East Asia Regional and national office

Region

Regional director East Africa / Regional and national office Regional director South Asia Regional and national office

3.4 Quality system

Frontoffice Co-ordinator Business and equity market

Back office Marketing & Communication Officer

Administrators

• Special Relations Management Officer Marketer Special gifts • Sales assistant • Senior programme manager • Marketer Private market • Co-ordinators Volunteers

• Database marketer • Donor Service Officer • Legacy Officer

Financial Administration Officer General and technical services/financial administration officer System and Network Management Officer

1,300 volunteers, among whom 4 regional shop promoters

ICT project officer

3.3 Terre des Hommes International Terre des Hommes Netherlands is a member of the Terre des Hommes International Federation (TDHIF). The federation plays a coordinating role between the members. These operate independently under the name Terre des Hommes. In 2013 a start was made to strengthen cooperation. What does Terre des Hommes International do? The Terre des Hommes International Federation is a network of ten national organisations that fight for children’s rights. The network does this while promoting equal development regardless of race, faith, gender, culture or political orientation. Joint campaign The members campaign together whenever possible in order to draw attention to violations of children’s rights around the world, like they did in the successful 2013 campaign ‘Destination Unknown’.

TDH Italy

TDH Spain

TDH Netherlands

TDH Swizerland

GENERAL ASSEMBLY INTERNATIONAL BOARD

TDH Denmark

TDH Canada

TDH Luxemburg

INTERNATIONAL SECRETARIAT GENEVA & BRUSSELS TDH Germany

TDH France

TDH Foundation Swizerland

General Terre des Hommes Netherlands is ISO certified (ISO 9001: 2008) by Lloyd’s Register Quality Assurance since 29 April 2004. This means we work in accordance with the standard which sets outs requirements for an organisation’s quality policy. This certificate was extended in 2013 until 30 April 2016. Lloyd’s also paid an observation visit in December 2013. Every year the management and board of Terre des Hommes Netherlands scrupulously monitor whether all available quality tools are functioning properly. In this way we can assess whether the total quality management system works. Thanks to this system we gain a better insight into the functioning of the organisation as a whole. We also take results and findings of, for example, the operational audits, the internal audits, the annual overview of complaints, and the customer satisfaction survey(s) into account and incorporate these in the annual management review. Management review Under the ISO standard, the following items are of importance, of course in addition to assessment of the quality objectives: • Audit results; • Customer feedback; • Process performance and product conformity; • Status of preventative and correcting measures; • Follow-up measures from previous management reviews; • Changes which may influence the quality management system.

The following are relevant with respect to management review output: • Improvements in the effectiveness of the quality management system and associated processes; • Improvements in the ‘product’ with respect to customers’ requirements; • Resource requirements. Internal audits Head office The planned internal audits were carried out by the internal audit team in 2013. This year we have revised the process: • The audit team is reduced from seven to three members: two employees and a volunteer that is specialised in quality assurance; • The number of audits is reduced from eight to five yearly; • Every audit has a theme. We not only enhanced the efficiency but also the quality of the internal audits with these changes because of the involvement of an external expert on a voluntary basis. The results of the audits are summarised in audit reports. Based on the observations and shortcomings we have taken the necessary correcting measures. No major adjustments were made on the basis of the audit reports in 2013. However, an important conclusion was drawn on the basis of the internal audit reports, namely that because of all the changes within the organisation, it is hard to keep the quality system up-to-date. The current computerised quality system is too laborious for that. Also, the process descriptions are often described to the smallest detail, which makes keeping these up-to-date even harder. In 2014 we will look for a more flexible quality system which better guarantees topicality. Everyone involved with the internal audits–both the auditors and those being audited–confirmed that this tool functions well in every aspect. Regional offices The head office visits every regional office once every two years for carrying out an operational audit. The Operational Audits were held in the regions East Africa and South East Asia in 2013. Like in 2012, the Operational Audit for 2013 was characterised by LEAN management (process improvements), a general assessment of the efficiency and being ‘in control’ in the region. In parallel with the Operational Audit of South East Asia, KPMG provided input.

Illustration: The structure of TDHIF and its members

3.5 Planning and Control Any verbal or written expression of dissatisfaction from an institution, company or individual

Complaints Terre des Hommes Netherlands operates a complaints procedure for third parties. Our definition of a complaint is:

directed at Terre des Hommes Netherlands, in which a complaint is lodged about the policy or conduct of Terre des Hommes Netherlands, DQG ZKLFK LV VSHFLĂ&#x20AC;HG DV a complaint by this third party.

Complaints in the Netherlands are coordinated and recorded centrally by the complaints coordinator. Complaints in the region are handled by the regional director in the region. The complaints procedure in the Netherlands was further optimised in 2013 by now asking explicitly whether the expression of dissatisfaction by a third party actually concerns an official complaint or a personal opinion they want Terre des Hommes Netherlands to know about. As a result of this extra check, out of the total number of 61 reports received, only 4 were lodged as complaints with Terre des Hommes Netherlands. This also was used in the definition of complaints. Two complaints were resolved to the complainantâ&#x20AC;&#x2122;s satisfaction. This is not known with regard to the other two complaints, as the complainant has not given any reaction whatsoever. We always scrutinise other expressions by third parties and consider whether the subject is one in which Terre des Hommes Netherlands can improve itself. Some examples of such expressions; opinions with regard to the 2013 Terre des Hommes Netherlands campaigns, the attitude of the fundraisers in the street and the information they provide, the costs of the

magazine of Terre des Hommes Netherlands, receiving the digital newsletter after unsubscribing and the salary of the Chief Executive Officer. Corrective measures were taken where possible. In 2012, we received three complaints. So, the number of complaints within The Netherlands remained virtually the same in 2013. Complaints in the region In 2013 the complaints procedure was applied seven times which means the number of complains in 2013 remained the same compared to 2012.

Long-term plan Terre des Hommes Netherlands sets out the objectives and strategy that must be used to reach the objectives within its long-term plan. The current long-term plan is that of 2011-2015. The long-term plan originally included a dose of healthy ambition which we were able to achieve only partially in 2012. In 2013, the figures were favourably influenced by additional profits from extra grants from the Dutch Postcode Lottery and SHO (cooperating aid organisations). We apply a normalised level in 2014 based on the results of 2013. The process of drawing up a long-term plan for the period 2016-2020 was started at the end of 2013. Annual plan The annual plan translates the strategic objectives into concrete results per year. During the annual meeting with the regional directors (autumn consultation) the budget for the year ahead, the results from the previous Management Review and the results from the past year are discussed. These combined provide input for the annual plan. Accountability The organisational objects and financial results are reported monthly. At the end of each calendar year the Board of Directors is accountable to the Supervisory Board and other stakeholders. We draw up annual accounts and an annual Joint Financing Programme report. In addition, reports may be submitted to other stakeholders. Management Review The Board of Directors assesses the effectiveness of the quality system in the annual Management Review, in which results from audits, feedback from stakeholders, process performance, follow-up measures from previous board reviews and changes which may influence the quality management system are taken into account.

3.5 Risk Management

Terre des Hommes Netherlands uses a variety of integrated tools for effective risk management and internal control. Risk management is a fixed part of our planning and control cycle. We identify, analyse and monitor the strategic and financial risks and the risks which may result in image and/or reputation damage. We also have other instruments to help us, such as a quality system, codes of conduct, a whistle-blower scheme, a security policy, and fraud regulations. Ultimately, how employees fulfil their responsibilities determines the quality and how it is controlled. In this context, the Board of Directors aims at a transparent environment in which the focus is on integrity, exemplary behaviour, budget discipline and cost-consciousness. Transparency obviously needs more than accountability afterwards. The translation of risk management into the daily implementation of the work can be seen for instance in our strategy of granting our project partners the amounts in phases. A subsequent claim to payment only becomes definite when a progress report is approved by us. With this, we gain insight into whether or not the project is implemented in the way it was presented to us. The last part of the promised amount is only transferred when accountability is given with respect to project content and finance. Apart from that we demand an auditorsâ&#x20AC;&#x2122; report when the project is finished. The quality of projects is assessed based on internal monitoring and evaluation, as well as on evaluations by external experts. Before entering into an agreement with a project partner, each organisation is thoroughly investigated. Exchange of knowledge with and by fellow and sector organisations is a source of information about the (potential) project partner. The intrinsic restrictions related to every internal risk control and management system do have to be taken into account. Therefore we can never guarantee absolute certainty about realising our organisational aims or about material errors, loss, fraud, or breach of laws and legislation not occurring.

7 { seven }

...Supervisory Board members

â&#x20AC;Ś carried out their supervisory role with engagement in 2013. They kept a close eye on the implementation of the strategy and the realisation of objectives, among other things.

Report of the

Rob Ruijter

Supervisory Board Pim Oomens

Composition of the Board The Supervisory Board of Terre des Hommes Netherlands consists of seven people. A member of the Supervisory Board is appointed for a period of four years by the current members and he or she can be reappointed twice.

Function & Role Rob Ruijter - Chairman CEO VION Food Group and commissioner at Wavin en Unit 4

Paul Nobelen

Arent van Wassenaer van Catwijck

Paul Nobelen - Vice-chairman Management consultant

Mieke van Laarhoven

Pim Oomens - Audit commision CFO and member Board of Directors Stork Technical Services Holding BV Arent van Wassenaer van Catwijck - Audit commision Attorney Allen & Overy Daniëlle Smits van Waesberghe - Member Marketing and communication consultant Mieke van Laarhoven - Member Attorney Laarhoven Legal Service Renée van Kessel-Hagesteijn - Member Director MaGW, NWO, Business director (NIHC) 61

Renée van Kessel - Hagesteijn

Daniëlle Smits van Waesberghe

Our supervisory responsibilities in 2013 Duties of the Supervisory Board • approving the annual plan and the long-term strategy of Terre des Hommes Netherlands including the accompanying estimate and the necessary investments; • supervise the implementation of the strategy and realising the aims; • approval of the annual account and the annual report of Terre des Hommes Netherlands; DSSURYDO DQG PRGLÀFDWLRQ RI WKH management regulations; DSSURYDO RI PRGLÀFDWLRQV LQ WKH

Assess policy The Supervisory Board (SB) is the highest supervisory organ of the Terre des Hommes Netherlands Netherlands foundation. In its role of employer, the SB either approves or rejects policies pursued by management. The SB then continuously assesses the policy implementation. The SB also acts as a sparring partner for the statutory management if required. Management is responsible for the day-to-day running of the Terre des Hommes Netherlands Netherlands foundation and is accountable to the Supervisory Board. In 2013, management reported every quarter to the SB during the SB meetings.

policy concerning conditions of employment.

Compensation The members of the SB of Terre des Hommes Netherlands did not receive an allowance in 2013 - not even for any travelling expenses and they do not have business relations with Terre des Hommes Netherlands. Changes members Supervisory Board Reappointment members In April 2013 the second term of the membership of Mrs D.C.M. Smits van Waesberghe ended. Van Waesberghe accepts the request of the SB for a third and final term appointment. In June 2013 the first term of the membership of Mr A.G.J. Wassenaer ended. The SB reappointed Van Wassenaer for a second four-year term. New members In 2013, two new members were taken on, and we are happy to introduce them to you. In accordance with the existing guidelines we have determined the profile for the seats in question and then communicated these to internal and external interested parties. The members of the SB have unanimously voted for the memberships of:

Mrs R.R. Kessel-Hagesteijn (Commercial manager NIHC & manager area MaGW, NWO) and Mrs A.M.H.W. Laarhoven (LawyerVan Laarhoven Legal Services).

Mrs R.R. van Kessel-Hagesteijn: “The effective combination of creating awareness about, providing safety nets for and giving a better prospect to underprivileged children in developing countries highly motivates me to watch along with the Terre des Hommes Netherlands team and make a contribution whenever possible.”

Mrs A.M.H.W. Laarhoven: “Up close and from within I have experienced for many years what the organisation Terre des Hommes Netherlands means to the most underprivileged children in the world. I am proud to now be able to do my little bit for the improvement of the fate of these children, structurally deal with the gross exploitation of this vulnerable and defenceless group and finally end any breach of the UN Convention on the Rights of the Child as a member of the Supervisory Board of Terre des Hommes Netherlands.”

What did the Supervisory Board discuss, do and approve in 2013? • Four meetings: 27 March 2013, 19 June 2013, 28 October 2013 and 17 December 2013. • Strategic consultation with the regional directors that were in The Netherlands on 25 September 2013. • Advised in the policy fields of fundraising and positioning. • Approved the annual report and the annual account 2012. Two members of the Board were present at the meeting of the MFS II alliance ‘Child and Development’ in September 2013. Continuing the cooperation after 2015 is being discussed. • Provided positive advice with regard to the proposal about modification of the management regulations. However, the board of directors are asked to modify the proposal with regard to two points: - Introducing a second person for signature authority for higher amounts, also as a means of protecting the general manager. - Approval regulation maximum amount per year for all the programmes with a budget of over € 300,000. And for the maximum for the total of the period for which the project is approved, when approval is given for several years. • Reviewed the auditors’ report. • Approved the annual plan 2014. • Governance activities in the field of: - yearly 360-degree assessment of the CEO - self-evaluation performance of the SB; - evaluation of several management team members. • Approved the proposal to request a Certificate of Good Conduct for new members of the SB as part of a meticulous recruitment policy. • Decided that the Board of Directors from now on produces a monthly financial report including KPIs and MFS II reports. • Approved the application of price indexing of 1% as of 01-01-2014 • Approved the treasury statute • Approved outsourcing the settlement of bequests by VFI (Association of Fundraising Bodies) and gave this association a mandate. • Pre meetings without attendance of board of directors

Performance Supervisory Board On 17 December 2013 a closed meeting was held during which the performance of the members was evaluated. Conclusion: the SB is satisfied with the performance, the communication (between themselves and with the Chief Executive Officer) and the procedure in 2013. Remuneration Committee The remuneration committee of the SB is represented by Mr P.W.M. Nobelen. This committee advises the SB about the payment policy with regard to the Chief Executive Officer Mr A.J. van Santbrink. Early 2014 the favourable assessment interview with Van Santbrink took place. The committee takes the view that the general manager has performed well and to complete satisfaction. The remuneration committee of the SB considers the salary of the Chief Executive Officer in agreement with the weight of the position. Van Santbrink manages 98 employees both home and abroad and 1687 volunteers in addition to which he is responsible for generating and spending 22.9 million euros responsibly in 2013. The management salary was modified in 2013.

Audit committee Mr A.G.J. van Wassenaer and Mr W.H.J.C.M. Oomens are members of the audit committee within the SB. In 2013 this committee supervised the following aspects and gave advice to the SB about: • Functioning of the internal risk control and management systems: In this the external ISO and CBF certifiers play an important part. The internal control was further tackled at the request of the SB and has led to better results in 2013. • The annual report and the annual account 2012, the strategic annual plan and the estimate for 2014. • Financial information supply: Terre des Hommes has given a clear view of its expenditure of its financial means. This has happened through newsletters, sponsor reports, leaflets, website, the magazine, social media and meetings. • The relation with the external accountant.

Statement of accountability Terre des Hommes Netherlands foundation carries the hallmark of the Dutch Central Bureau of Fundraising (CBF). One of the conditions: a statement of accountability, in which we show how we interpret the three principles of the regulations of the CBF hallmark. The Supervisory Board of Terre des Hommes Netherlands foundation endorses the following principles of good management: 1. Within the foundation, supervision is clearly divided between management and implementation; 2. The foundation continuously works at optimally spending means, so objectives are realised both effectively and efficiently. 3. The foundation strives for optimum relations with interested parties.

Division of supervision, management and implementation The Supervisory Board is the highest organ of the foundation. It supervises the policy of the statutory CEO and the general course of events within the foundation. The Supervisory Board consists of at least seven members. Members of the Supervisory Board are appointed for a period of four years and can be reappointed twice for the same number of years. The division of authority between the Supervisory Board and the management is formally established in the bylaws; this is further developed in the management regulation where operations management are concerned. Among other things, in this regulation we have established which management decisions must always be presented to the Supervisory Board beforehand.

The decisions of the Supervisory Board and that of the management are recorded separately. The Supervisory Board annually assesses the performance of both the management and itself. The Supervisory Board meets with the management four times a year. The Supervisory Board gets advice from the Audit Committee about which financial and investment policy to pursue. The foundation’s management rests with the statutory management (CEO). The management is in charge of the day-to-day management and is ultimately responsible for the implementation of the policy plan and the activities. The management regulation establishes a basis. The Supervisory Board appoints the management, supervises its performance and is allowed to suspend and dismiss it.

Optimum effectiveness and efficiency of spending Generally speaking, we use our planning & control cycle – our five-year policy plan, the annual plans with concrete and measurable objectives, and our assessment cycle – in our stride to spend means optimally and to achieve higher efficiency. We keep careful tabs by having management reports throughout the year. Optimum relations with interested parties Terre des Hommes Netherlands has several target groups. We continually work at communicating optimally with them. Each target group has its own communications and information policy. In this manner we assume a customer-oriented attitude, provide adequate and timely information, and show a transparent and open attitude and professionalism. We are always open to wishes, ideas and complaints from all target groups. A handbook with – among other things - the code of conduct was written for our volunteers. We deal with complaints with a fixed procedure.

Accountability Terre des Hommes Netherlands gives annual accountibility by means of an annual report in accordance with the Guidelines for Fundraising Establishments (Guideline 650) of the Dutch Board for Annual Reporting. Thanks The Supervisory Board would like to thank the management, employees, volunteers, donors, sponsors, institutional donors, the Dutch Postcode Lottery, Terre des Hommes Netherlands ambassador Frans Weisglas and Terre des Hommes Netherlands friends ‘de 3J’s’, Thekla Reuten, Johanna Versteeghe and Rick Engelkes for their effort and results during the past year.

Kind regards, on behalf of the Supervisory Board of Terre des Hommes Netherlands foundation, Rob Ruijter, Chairman The Hague, 11 April 2014

27,077,168 { twenty-seven million seventy-seven thousand, one hundred sixty-eight }

...assets worth in 2013

â&#x20AC;Śfor our projects in the various regions we work in. All this is thanks to the indispensable support of volunteers, donors, the Dutch Postcode Lottery, companies and equity funds.

Own fundraising

€10,528,329

Third party fundraidsing

Finances 27,077,168

Joint fundraising

€771,952 Government grants

€8,469.674

Expenditure In 2013 a total of €27.1 million was spent. This is equal to the income in 2013 and higher than the estimated amount and also higher than the amount spent in 2012. Spending on programmes went up because of the extra contribution awarded by the Dutch Postcode Lottery (+ €4.7 million) and the actions of the Dutch cooperating agencies SHO- for Syria and the Philippines (+ € 0.7 million). The operating costs for the organisation have risen approximately €71,000 compared to 2012. The costs in The Netherlands remained almost the same, the costs in the regions increased slightly because of differences in exchange rates and inflation. In 2013 the costs of Awareness-raising have risen approximately €322,000 compared to 2012 as a result of increased media activity. The ‘Sweetie’ campaign is an example of this. The costs for fundraising decreased by roughly €224,000 compared to 2012.

€6,973,041

The reason for this is that fundraising has become more difficult in the present economic market and therefore our considerations have become even more meticulous. For instance, the activities involving ‘face to face’ fundraising were reduced, with lower costs as a result.

Interest and other income

€334,172

Income Management and administration

Expenditure

€1,075,181

Fundraising and acquisition costs (excl. shops)

The costs of management and administration further decreased as a result of saving in expenses and enhancement of efficiency.

€3,016,717

27,032,652

Advocacy / information

€1,321,825 Administrative costs own organisation aid

€2,036,131 Projects and programs

€19,582,798 70

Income The estimate for 2013 shows income worth €22.6 million. For the financial year 2012 the estimate was drawn up with a healthy ambition which no longer could be regarded as realistic because of changes in market circumstances. In the expectations for 2013 we took into account a further deterioration of the economic climate, but the ambition to at least equal the level reached in 2012 remains. The surplus of €4.2 million compared to 2012 is the result of income from extra draws from the Dutch Postcode Lottery (+ €4.7 million), extra income of “SHO” for emergency aid to Syria and the Philippines (+ €0.7 million) and more income from the corporate market. On the other hand, the income from bequests and legacies went down by €1.4 million. The regular donations went down by €0.4 million. Government grants: (MFS-II) Terre des Hommes Netherlands formed the alliance Child and Development with Stichting Kinderpostzegels and the Liliane Fonds. The total subsidy amount granted for the period 2011-2015 is €32.8 million. • In total €6.5 million was received from the Dutch Ministry of Foreign Affairs in 2013. The interest on this amount is about €20,000 at the end of 2013. The alliance uses this interest to finance the programmes in East Africa. • The costs and/or transfers to the alliance partners in 2013 are reported under the heading: Program expenses East Africa. Interest income and income from investments The interest income amount to €349,281 in 2013 (€418,630 in 2012). The lower results are due to the decrease of interest rates in 2013.

Ratios: Ratio

2013

2012

2011

2010

Spending on objective / Income Spending on objective /Total expenditure Management and administration costs / total expenditure Costs own fundraising / income own fundraising (CBF standard = 25%) Total income excluding Government grants / total income (MFS II norm > 25%) Organisation overheads /Income Aid overheads /Structural aid an emergency aid/rehabilitation

85% 85%

87% 82%

93% 79%

81% 80%

4,0%

5,0%

5,5%

5,8%

23,3%

23,5%

24,1%

24,4%

68,7% 27,5%

61,3% 32,2%

72% 37,8%

66% 24,4%

10,4%

11,6%

11,0%

12,2%

Surpluses/deficits Terre des Hommes Netherlands uses the following principles for employing and sustaining its capital: • Terre des Hommes Netherlands maintains current accounts with banking institutions which are supervised by De Nederlandsche Bank N.V.; • Terre des Hommes Netherlands does not invest its resources in shares, bonds or other investment products; • Terre des Hommes Netherlands applies yield objectives based upon risk avoidance and inflation correction; • Terre des Hommes Netherlands spreads its liquid resources across a variety of banking institutions.

Explanation of the ratios:

Terre des Hommes Netherlands works with long-term commitments and keeps reserves for that purpose, so it will be able to meet future obligations. The commitments of Terre des Hommes Netherlands are €18.5 million at the end of 2013. We explain the course of the liquid resources in 2013 with a cash flow summary in the annual account.

The ratio management and administration decreased by 1% in comparison to 2012 because of further saving in expenses and enhancement of efficiency.

1. and 2. Ratios spent on aim 3. Ratio management and administration costs Directive 650, applied by Terre des Hommes Netherlands, introduces ‘the ratio spent on objective and the ratio of management and administration costs’ among other things. Paragraph 423 of Directive 650 includes an additional requirement regarding a compulsory ratio which shows the ratio of the expenditure on the objective as a percentage of the total expenditure. These ratios indicate which part of the income/expenditure was spent on the objective. Because the assets and expenditures are balanced in 2013, both percentages are the same.

4. Ratio: Percentage Fundraising costs (CBF) This ratio indicates the share of the costs of own fundraising with respect to the income from own fundraising. The “Centraal Bureau Fondesenwerving” (CBF) uses as a maximum standard an average costs percentage of 25% over the previous three financial years. This ratio has remained practically the same in comparison to 2012. 5. Ratio: Dutch Ministry of Foreign Affairs: own contribution 2011 was the first year of the Joint financing scheme 2011 – 2015. The grant decision states that the grant recipient is expected to obtain a minimum of 25% of the total income himself. Terre des Hommes Netherlands easily complies with this standard with a percentage of 68.7%. 6. Ratio: Organisation overhead This ratio reflects the relationship between overhead and income and provides information for monitoring changes in overhead costs. The implementation costs stayed practically the same, while income increased by €4.2 million. This is why this ratio has substantially gone down in comparison to 2012. Terre des Hommes Netherlands uses a standard of 30% for this ratio. 7. Ratio: Aid overhead This ratio verifies overhead associated with the provision of aid. This ratio decreased in 2013 compared to 2012. Expenditure on structural aid and emergency aid/rehabilitation increased in comparison to 2012 (+ €2.6 million). The overhead costs on aid (excluding volunteer group costs) increasedby approximately €71,000. The standard that Terre des Hommes Netherlands uses is 10%.

ANNUAL ACCOUNT 2013

BALANCE SHEET AT 31 DECEMBER 2013 31 December 2013

31 December 2012

1.382.901 378.143 3.530 7.903.232 18.686.522 28.354.328

1.421.802 501.718 3.530 6.070.586 17.353.574 25.351.210

8.700.983 246.345 19.407.000 28.354.328

8.846.089 56.723 16.448.398 25.351.210

ASSETS 01. Operating assets 02. Tangible fixed assets objectives 03. Financial fixed assets objectives 04. Receivables 05. Cash and cash equivalents Total assets LIABILITIES 06. Reserves 07. Funds 08. Long-term debt and current liabilities Total liabilities

STATEMENT OF INCOME AND EXPENDITURE FOR 2013

RESULT ALLOCATION Financial year 2013

Financial year 2012

189.622 -123.575 -21.531 44.516

-26.065 -123.575 -190.445 -1.083.385 -1.423.470

RESULT ALLOCATION Actual 2013

Budget 2013

Actual 2012

INCOME 09. Income from own fundraising 10.528.329 10. Income from joint fundraising 771.952 11. Income from third- party fundraising 6.973.041 12. Government grants 8.469.674 13. Interest income and income from investments 349.281 14. Other income -15.109 TOTAL INCOME 27.077.168

13.250.000 2.250.000 6.568.000 500.000 42.000 22.610.000

11.383.390 2.250.000 8.879.644 418.777 28.481 22.960.292

Result is added to/deducted from: Earmarked funds Reserve for funding tangible fixed assets objectives Reserve for funding financial fixed assets objectives Reserve available for objectives SURPLUS/DEFICIT

CASH FLOW statement Financial year 2013

Financial year 2012

EXPENDITURE SPENT ON OBJECTIVES CASH FLOW FROM OPERATIONAL ACTIVITIES 15. Structural aid 16. Emergency aid and rehabilitation 17. Administrative costs own organisation aid 18. Advocacy/information TOTAL SPENDING ON OBJECTIVES

17,896,416 1.686.382

14,000,000 1.000.000

16,051,699 944.389

2.036.131 1.321.825 22.940.754

2.260.000 2.161.000 19.421.000

1.965.235 999.821 19.961.144

1.773.137 680.484 161.522 170.792 201.427 29.356 3.016.717

1.428.000 899.000 145.000 145.000 257.000 42.000 2.916.000

2.185.550 492.235 141.886 71.707 300.689 33.289 3.225.356

19. COSTS OF FUNDRAISING Cost of own direct fundraising Cost of own fundraising implementation costs Cost of joint fundraising Cost of third-party fundraising Cost of obtaining government grants Cost of investments Total fundraising income

Cash flow from business operations Proceeds from donors and sponsors Payments to local project partners Payments to suppliers and employees Transfers to alliance partners MFS II Proceeds from micro-loans Total cash flow from business operations Cash flow from investments and other Interest received Rent received Total cash flow from investments and other Cash flow from investment activities Investments in tangible fixed assets revenue sales assets Total cash flow from investment activities

Cost of management and administration 1.075.181 Total cost of management and administration 1.075.181

972.000 972.000

1.197.262 1.197.262

Net cash flow Money exchange rate and conversion differences INCREASE/DECREASE CASH

18.221.474 -11.615.615 -8.939.508 -2.823.927 54.622 -5.102.954

357.921 45.180 403.101

517.511 42.808 560.319

-264.798 35.512 -229.286

-370.580 -370.580

1.332.948 -

-4.913.215 -3.638

1.332.948

-4.916.853

NET CASH FLOW

MANAGEMENT AND ADMINISTRATION

TOTAL EXPENDITURE RESULT FOR THE YEAR

23.946.526 -12.573.555 -7.567.845 -2.645.993 1.159.133

27.032.652 44.516

23.309.000 -699.000

24.383.762 -1.423.470

The cash flow statement was prepared using the direct method. Cash increased by €1,332,948 in comparison to 2012 (closing balance 2012: €17,353,574, 2013: €18,686,522).

GENERAL EXPLANATION AND PRINCIPLES OF VALUATION AND RESULT DETERMINATION Structure of the reporting unit Terre des Hommes Netherlands The Terre des Hommes Netherlands foundation aims to provide concrete and direct aid to children in need, in their own environment, wherever they are in the world, without differentiating on the basis of race, belief or political allegiance. The Terre des Hommes Netherlands foundation has access to several offices and legal entities for carrying out its activities. The annual figures from the entities mentioned below are included in the consolidated annual account. Mutual receivables and debts are eliminated. Head office The head office of Terre des Hommes Netherlands is established in the Zoutmanstraat in The Hague. Regional offices In the regional offices in South East Asia, South Asia and East Africa, Terre des Hommes Netherlands has regional directors who manage a local staff force. Terre des Hommes Netherlands has two country offices in South America. The offices are registered locally in accordance with local legislation in each country. Nelandeco Nelandeco was founded in 2004 to launch micro-loan programmes in Sri Lanka with the project partners involved having a repayment obligation. This legal entity falls fully under the responsibility of Terre des Hommes Netherlands. Nelandeco is registered in Sri Lanka as a Limited Company under the 1982 Companies Act, No 17. The liquidation of Nelandeco was started in 2013 because the micro-loan programme has been transferred to local project 77

partners. We expect this legal entity to be dissolved in 2014. Volunteer groups Supporting the fundraising and awareness-raising activities of Terre des Hommes Netherlands Foundation in 2012 there were 48 (2012: 42) volunteer groups in the Netherlands working on behalf of and reporting to Terre des Hommes Netherlands. Of these volunteer groups, 39 take the legal form of a foundation (2012: 32), 7 take the legal entity of an association (2012: 8) and 2 volunteer groups are working as a support point (2012: 2); these are volunteer groups without a legal form. Agreements (protocols) have been signed with all volunteer groups to ensure that income raised on behalf of Terre des Hommes Netherlands is in fact spent on the Terre des Hommes Netherlands objective. Principles of valuation of assets and liabilities Principles of valuation The principles formulated relate to the annual accounts as a whole. The principles of valuation have not changed compared to last year unless stated otherwise. The annual accounts have been prepared in accordance with the Reporting Directive for Fundraising Institutions. Foreign currency Receivables, debts and obligations in foreign currency are converted at the exchange rate applicable on the balance sheet date. The costs and assets in foreign currency are converted at average annual exchange rates. The exchange rate differences arising from the conversion are included in the statement of income and

expenditure. Transactions in foreign currency during the reporting period are included in the annual accounts at the exchange rate at completion. The annual accounts of the regional offices are in foreign currency and are converted at the valid exchange rates at date of balance in order to include these in the annual account. The exchange rate differences across the opening and closing capital and across changes in capital during the course of the financial year are included in the statement of income and expenditure. Tangible fixed assets Real estate and renovations/interior modifications Real estate is valued at the cost of acquisition. As of the financial year 1997 real estate has depreciated based on the purchase price and an economic life of 40 years, without residual value. We did not apply catch-up depreciation. The costs of structural and/or interior modifications are activated and depreciated over five years. Office furniture and equipment Tangible fixed assets are estimated at the cost of acquisition minus linear calculated depreciations, based on the economic life. The residual value of the fixed assets is set at nil. The following depreciation periods apply: • computer equipment etc.: 3 years; • vehicles: 4 years; • office fittings and fixtures: 5 years. Tangible fixed assets for objectives The tangible fixed for objectives are depreciated as follows: • hospital ships: 10 years.

Financial instruments Financial instruments comprise trade and other receivables, cash, loans and other financial obligations, trade debts, and other items to be paid. Financial instruments are initially processed at fair value. Following initial inclusion, financial instruments are valued at the amortised cost price using the effective interest method. Financial fixed assets Financial fixed assets (loans) are valued at amortised cost price minus exceptional impairment losses. Assets in foreign currency are converted at the exchange rate applicable on the balance sheet date. Current assets Stocks Trade stocks held on the balance sheet date (by volunteer groups for example) and other stocks such as welcome gifts for new donors are not included on the balance sheet. Instead they are charged against the profit in the year of acquisition. Receivables Receivables are valued at the amortised cost price. Liabilities Special-purpose reserves Equity recorded under assets which is used directly and in full to achieve the objective is included in the reserves for funding tangible fixed assets objectives and in the reserve for funding financial fixed assets.

Special-purpose funds Special-purpose funds are reserves that consist of funds collected or obtained for that purpose, which serve to finance long-range or future project activities. Withdrawals from the special-purpose funds are based on commitments made in the financial year concerned, related to the fund. Allocation to special-purpose funds takes place when funds are received for a certain project or aid programme, which will be used after the current financial year. As of financial year 1997 donations that are attached to a specific purpose by the donor (funds by name) are also included in the special-purpose funds. Debts Debts are valued at the amortised cost price. Principles of result determination Income and expenditure are in principle allocated to the period to which they relate. Income Fixed contributions, donations from campaigns, corporate donations, donations from volunteer groups and other income from volunteer groups. This income is accounted for in the year in which it was received. Corporate donations for specific projects Based on the matching principle, corporate donations for specific projects are accounted for in the year in which the expenditure on the project in question is accounted for.

Legacies Income from legacies are accounted for in the financial year in which the size of the legacy can reliably be established. Provisional payments in the form of advance payments are accounted for as income from legacies in the financial year in which they are received, unless already accounted for as income. Sale of goods (Terre des Hommes Netherlands shops) Income from the sale of goods is accounted for in the year in which the actual sale was completed. Cooperating Aid Organisations Income from Cooperating Aid Organisations (SHO) is accounted for in the year in which it is received. Lotteries Receipts and recoverable net income from the lotteries are accounted for as revenue in the relevant fiscal year. Amounts still due at the date of the balance sheet are included as receivables on the balance sheet. Grants Income from grants is allocated in proportion to the progress of the activities to which the grant is credited. Result from investments Both realised and unrealised exchange rate results are included in the statement of income and expenditure in the relevant financial year. The costs associated with the investments are separately accounted for in the statement of income and expenditure under cost of investments. 78

Expenditure Costs of own fundraising The costs of own fundraising include all costs incurred in generating the total income from own fundraising, i.e. the direct acquisition costs and the own organisational costs associated with fundraising. Own organisation implementation costs The own organisation implementations costs are subdivided into costs associated with generating income and costs associated with expenditure related to the objective. In accordance with Directive 650, the total implementation costs are allocated using a key that is calculated based on the actual staffing and the time that is spent by employees on various activities. These percentages were modified for 2013 compared to 2012 because the comparative effort of employees has changed as a result of organisational changes and alterations in the number of staff. Most of the overhead of Terre des Hommes Netherlands is allocated to the debit entries in accordance with these percentages. The allocation percentages are shown in the table below.

COST CATEGORY Aid (part of the objective) Cost of advocacy/information (part of the objective) Cost of own fundraising Cost of joint fundraising Cost of third-party fundraising Cost of obtaining government grants Cost of investments Management and administration

% 2013

% 2012

8,3% 17,7% 27,0% 4,1% 4,5% 6,3% 1,1% 30,9%

7,2% 16,2% 18,0% 5,2% 2,4% 11,0% 1,2% 38,8%

A number of cost items are charged in full to one of the groups above. This is shown in the table below.

COSTS

ALLOCATED IN FULL TO

Payment transaction costs Management and administration Cost of investments Cost of investments MFS and EU subsidy costs Cost of obtaining grants Aid travel and accommodation costs Aid costs Research into children’s rights Aid costs Other project costs Aid costs Cost of regional offices Aid costs Cost of shops (volunteer groups) Cost of advocacy/information 30% (2012: 6%) Cost of fundraising 70% (2012: 94%) The allocation of costs of the shops over the categories “advocacy/information” and “fundraising” changed compared to 2012. In practice we notice that the volunteers put a lot of attention into distributing information about the projects supported by the shops and the objectives of Terre des Hommes Netherlands. Information is actively given to the public in the shops, at schools, (annual) fairs and service clubs. The shops also generate local (media) publicity by organising jumble sales, fashion shows, benefit concerts or cycling tours and bring attention to the work of Terre des Hommes Netherlands in that way.

Expenditure on the objective Structural aid Commitments to projects are considered to have been undertaken when a decision to do so is taken by either the Board of Directors or the Supervisory Board and are allocated in full to the year in which the decision was taken. This decision is communicated to the beneficiary. As a rule of thumb, Terre des Hommes Netherlands enters into two or three-year commitments with existing project partners. The organisation enters into one-year commitments with new project partners. Emergency aid and Rehabilitation Aid commitments which are the direct result of a disaster situation and in which the period of aid does not exceed three years, are accounted for under the heading ‘Emergency aid and Rehabilitation’. The provision of aid facilitated by one or more campaigns by the Cooperating Aid Organisations (SHO) is also accounted for under ‘Emergency aid and Rehabilitation’. All other aid provision is accounted for under ‘Ongoing Aid’.

Salaries/pensions The basic principle is that the pensions cost to be processed in the reporting period is the same as the amount of pension premiums owed over the period. Where the premiums owed have not been paid in full on the balance sheet date, an obligation is included for this amount. If on the balance sheet date premiums already paid exceed the premiums owed, a deferred assets item is included where it is the case that the fund will make a repayment or that the amount will be offset against future premiums owed. Furthermore, on the balance sheet date a provision is included for existing additional obligations with respect to the fund and the employees if it is likely that fulfilment of the obligations will require an outflow of resources and the scope of the obligations can reliably be estimated. The existence or otherwise of additional obligations is assessed on the basis of the implementation agreement with the fund, the pension agreement with the employees and other (explicit or implicit) commitments to employees. The provision is rated against the best estimate of the cash value of the sums needed to fulfil the obligations on the balance sheet date.

The marketing and communications costs have their own allocation keys, depending on the type of costs, and are allocated under the headings advocacy/information and fundraising.

EXPLANATION OF THE BALANCE SHEET AT 31 DECEMBER 2013 01. Tangible Fixed Assets We invested in major maintenance of the exterior of the office building in The Hague in 2013. We invested in shop fittings for new Terre des Hommes Netherlands shops that were established at the end of 2012 and in 2013 (Den Bosch, Apeldoorn, Eindhoven, Nijmegen, Kampen, Zwolle, Hoofddorp and Amersfoort). The amount of disinvestments mainly concerns the liquidation of the legal entity Nelandeco in Sri Lanka. It concerns depreciated assets which generated proceeds for about €35,000.

Real estate / renovations and interior modifications at head office and volunteer groups

Purchase price Balance at 1 January 2013 Investments Disinvestments Balance at 31 December 2013

1.713.714 67.500 1.781.214

Depreciation Balance at 1 January 2013 Depreciation Disinvestments Balance at 31 December 2013 Book value at 31 December 2013

Total

1.721.953 136.140 1.858.093

-772.860 -96.787 -869.647

-1.419.412 -122.313 -1.541.725

911.567

316.368

Amazon hospital boat

356.122 61.149 -119.447 297.824

3.791.789 264.789 -119.447 3.937.131

-177.714 -2.369.986 -65.624 -284.724 100.480 100.480 -142.858 -2.554.230

154.966

03. Financial Fixed Assets to achieve the Objective The micro-loans were phased out in India (converted into a grant) and Bangladesh (transferred to local partners) in 2012. In Indonesia the loans were almost completely repaid, save a small sum. Special-purpose reserve financial fixed assets objectives The balance under the item financial fixed assets objectives (€ 3,530) is the same as the special-purpose reserve financial fixed assets objectives.

Purchase price Balance at 1 January 2013 Investments Depreciation Balance at 31 December 2013

The receivable with regard to the Dutch Postcode Lottery concerns the yearly contribution from regular lottery draws.

Depreciation Balance 1 January 2013 Depreciation Disinvestments Balance at 31 December 2013

1.167.290 1.167.290

FINANCIAL FIXED ASSETS OBJECTIVES Principal loan sum 1 January 2013 Balance at 1 January 2013 Principal loan sum 31 December 2013 Balance at 31 December 2013

3.530 3.530 3.530 3.530

Total

TANGIBLE FIXED ASSETS OBJECTIVES

68.461 68.461

South-East Asia

1.382.901

04. Receivables The item Legacies concerns amounts which have not yet been received in current files.

Book value at 31 December 2013

Regional offices assets

TANGIBLE FIXED ASSETS

Amazon ambulance boat

02. Special-purpose reserve tangible fixed assets objectives The balance under the item tangible fixed assets objectives (€ 378,143) is the same as the special-purpose tangible fixed assets objectives.

Office furniture and equipment at head office and volunteer groups

1.235.751 1.235.751

-50.236 -6.846 -57.082

-683.797 -116.729 -800.526

-734.033 -123.575 -857.608

11.379

366.764

378.143

* In December 2012, an amount of €2.0 million was repaid to the Ministry of Foreign Affairs because MFS-II advances were too high (on the basis of cash accounting). Since then, the advances no longer are too high and we finance in advance because of higher commitments in 2013.

31-12-’13

31-12-’12

89.600 33.795 533.841 22.383 2.250.000 4.466.726 358.497 33.939 114.451

112.231 104.678 608.928 9.717 2.250.000 2.544.129 51.986 80.680 161.503 146.734

7.903.232

6.070.586

RECEIVABLES Interest on cash Projects Regional offices and dispatching abroad Legacies Volunteer groups/shops pre-paid costs National Postcode Lottery Ministry of Foreign Affairs MFS II* EU grant Sri Lanka Other donations and grants to be received Wage tax and pensions Other amounts pre-paid and recoverable TOTAL RECEIVABLES

31-12-’13 05. Liquid assets Terre des Hommes Netherlands is easily able to fulfil its short-term obligations of €13.5 million (2012: €14.4 million). At the end of 2013, Terre des Hommes Netherlands had an obligation of €18.5 million (2012: €15.7 million) to local project partners.

06. Reserves Reserves Available to achieve the objective The freely disposable assets that are immediately available for expenditure to achieve the objective, amounts to €4.3 million (2012 €4.3 million) at the end of 2013. Continuity reserve Terre des Hommes Netherlands has a continuity reserve for covering shortterm risks and for ensuring that obligations can be met in future as well. The amount of the continuity reserve complies with the VFI guidelines on financial management for charitable institutions and must not exceed 1.5 times the annual costs of the operating organisation. Special-purpose reserves Terre des Hommes Netherlands has set apart a part of its reserves for financing a special objective. This concerns assets for achieving the objective and for financing micro-loans.

31-12-’12 07. Funds Terre des Hommes Netherlands has three funds: a historical notarial deed of donation, a named earmarked fund and an unspent amount emergency aid Philippines.

CASH cash and bank balances Head Office Savings accounts (daily withdrawals permitted, flexible interest) Deposits The De Saint Exupéry Fund (of which €57,723 is not freely available) Cash and bank balances Volunteer groups Cash and bank balances Regions TOTAL CASH

Immediately available to achieve the objective

852.438

558.301

3.153.885 13.000.000

6.413.869 9.119.745

85.934 584.593 1.009.672

84.193 642.320 535.145

The De Saint Exupéry Fund (named earmarked fund) Until 31 December 2034 an amount of €56,723 will not be freely available because of a historical notarial deed of donation which determines that the amounts gifted must remain as an original asset base for a period of 30 years and that Terre des Hommes Netherlands is only permitted to make immediate use of the fruits of this sum. Van Breen – New Future Fund (named earmarked fund) In 2013, the Van Breen family entered into a cooperation with Terre des Hommes Netherlands for a period of 5 years. In 5 yearly instalments of €20,000 the family wants to contribute to helping vulnerable children in developing countries, especially girls, in order to prevent and combat sexual exploitation, and child prostitution in particular. Both the deposited base asset and the yield are available for spending on this objective.

18.686.522 17.353.574

Continuity reserve objectives

Reserve of tangible fixed assets objectives

Reserve of financial fixed assets

4.000.000 -

501.717 -

-123.575

-145.107

4.000.000

378.143

Total

RESERVES FOR LIABILITIES Balance at 1 January 2013 4.340.842 Changes Addition via allocation of profits and/or losses Deduction via allocation of profits and/or losses -21.532 Total changes Balance at 31 December 2013 4.319.310

Earmarked fund for the Philippines An amount of €722,491 was granted to us through the national campaign for the victims of the typhoon-struck Philippines via the Cooperating Aid Organisations (SHO). Of these, €552,869 was committed in 2013. The remaining part is accounted for as an earmarked fund which will be spent in 2014.

3.530 8.846.090 -

De Saint Exupéry Fund

Van BreenFund

SHO Philippines

Total

SPECIAL-PURPOSE FUNDS Balance at 1 January 2013 Plus: Income Minus: Expenditure Plus: Earmarked from results

56.723 -

20.000

169.622

56.723 189.622

Balance at 31 December 2013

56.723

20.000

169.622

246.345

3.530 8.700.983

The reserve of tangible fixed assets objectives comprises; • An ambulance boat in Brazil with a residual book value of €11,379 • A hospital boat in Brazil with a residual book value of €366,764

31-12-’13 DEBTS Long-term debts: Long-term debts 2 years Long-term debts 3 years Total long-term debts Short-term debts Short-term project debts 1 year Other short-term debts Regional offices Other short-term debts Total short-term debts Total debts

EXPLANATION TO THE STATEMENT OF INCOME AND EXPENDITURE 2013

31-12-’12

5.373.707 492.411 5.866.118

4.731.165 2.075.892 6.807.057

12.605.476 324.455 610.951 13.540.882

9.004.095 71.043 566.203 9.641.341

19.407.000

16.448.398

08. Debts The share of project obligations with duration of over 1 year is accounted for under long-term obligations. The short term debts mainly concern project debts that must be paid within a year. The increase of these obligations is the result of the extra contributions of the Dutch Postcode Lottery (€4.7 million) that were fully committed in 2013. Implementation will take place in 2013 and 2014.

Consolidated statement of Income 2013

Head office

Regional offices / National offices

Income from own fundraising 8.358.709 Income from joint fundraising 771.952 Income from third-party fundraising 6.973.041 Government grants 8.469.674 Income from investments 340.610 Other income and expenditure 44.089

31.824 1.358 -59.198

2.137.796 6.563 -

750 -

10.508.329 771.952 6.973.041 8.469.674 349.281 -15.109

Total income

-26.016

2.144.359

750

27.057.168

Statement of income

24.938.075

09. Income from own fundraising Rights and obligations not included on the balance sheet Rights Via a notarial deed of donation 1,078 (2012: 1,083) Terre des Hommes Netherlands benefactors have pledged contributions over the coming years. The annuity instalments arising from these deeds of donation were not taken into account in the balance sheet at the end of 2013. These amounts will be accounted for as income in the year in which they are received. The expected income from legacies of which the extent could not yet reliably be estimated at 31 December 2013 was not taken into account. The estimated amount of income is approx. €1.3 million (2012: €1.5 million) as of 31 December 2013; these legacies will largely be settled in 2014.

Terre des Hommes Netherlands leases two photocopiers/printers from NIC Rental Services. There is a lease agreement in place for this equipment which ends on 1 October 2016. Since 2012, a company car has also been leased. This agreement was signed for a period of 42 months. Additionally, a company car was leased for a period of 6 months as of 1 November 2013.

SUMMARY OF OBLIGATIONS

< 1 year

> 1 year

Total

Rent of shops Company cars Photocopiers

513.438 7.390 31.048

735.884 2.897 54.333

1.249.322 10.287 85.381

551.876

793.114

1.344.990

Total obligations

Obligations Terre des Hommes Netherlands stands as guarantor, through a bank guarantee, for the rent for three months on 17 shops (2012: 17 shops), amounting to a total of €65,848 (2012: €65,848). In addition, group guarantees have been given to 6 shops to a total amount of €23,950.

2013

Volunteers Micro-loans

Budget 2013

Total

2012

INCOME FROM OWN FUNDRAISING Private market Fixed contributions Contributions from campaigns Legacies Spontaneous donations/other Total private market Corporate market Total corporate market

4.658.609 563.390 1.258.880 325.068 6.805.947 1.532.762 1.532.762

5.500.000 800.000 2.300.000 200.000 8.800.000 1.750.000 1.750.000

5.179.629 699.926 2.636.062 193.296 8.708.913 676.624 676.624

Volunteers Sales revenue Donations received Other income Total volunteers Regional offices

2.026.477 74.641 36.678 2.137.796 31.824

2.000.000 80.000 120.000 2.200.000 500.000

1.831.298 104.701 42.545 1.978.544 19.309

TOTAL INCOME FROM OWN FUNDRAISING

10.508.329

13.250.000

11.383.390

The decline of €875,000 compared to 2012 is due to a decline in the fixed contributions (-/- €0.5 million) and less legacies (-/- €1.4 million). Efforts in the corporate market caused a rise in income for this section of €0.8 million.

10. Income from joint campaigns Cooperative Aid Organisations (SHO) campaign Syria

Cooperative Aid Organisations campaign (SHO) Philippines

Financial year

Up to and including financial year Totaal

Income Income from joint campaigns Interest Total income

49.461 Emergency aid

Reconstruction

49.461 49.461

Emergency aid

49.461 49.461

Financial year Emergency aid

Reconstruction

49.461 49.461

Totaal

49.461 49.461

722.491 722.491

49.461

Preparation and coordination costs (AKV) AKV Total available for aid activity

50.574 671.917

49.461 49.461

Expenditure Commitments by participant (P) • Aid provided through UO • Aid provided through IK • Aid provided through P Total available commitment headroom

Emergency aid

Reconstruction

552.869 119.048

Up to and including financial year Total

Total

Income Income from joint campaigns Interest Total income

Reconstruction

Up to and including financial year

Emergency aid

552.869 119.048

Financial year

Emergency aid Reconstruction Total

Emergency aid

552.869 119.048

Reconstruction

552.869 119.048

Up to and including financial year

Reconstruction

Total

Emergency aid Reconstruction Total

Totaal

Insight in cash flow of participant Remittance by P with regard to; • Aid provided through UO • Aid provided through IK • Aid provided through P

49.461

Insight in cash flow of participant Remittance by P with regard to; • Aid provided through UO • Aid provided through IK • Aid provided through P

486.185

49.461

Insight in expenditure on the scene • Expenditure on the scene by UO • Expenditure on the scene by IK • Expenditure on the scene by P

146.213

Insight in expenditure on the scene • Expenditure on the scene by UO • Expenditure on the scene by IK • Expenditure on the scene by P

Totaal

49.461 49.461

Preparation and coordination costs (AKV) AKV Total available for aid activity

Expenditure Commitments by participant (P) • Aid provided through UO • Aid provided through IK • Aid provided through P Total available commitment headroom

Total

Financial year

49.461

11. Income from third-party fundraising In addition to the regular contribution of €2,250,000 Terre des Hommes Netherlands was granted two extra amounts for project proposals submitted. This concerns the projects; • Wordt vervolgd: €1,653,041 • De Garaasje (in collaboration with Fier Fryslan): €3,070,000

12. GOVERNMENT GRANTS The MFS II assets and liabilities were recorded in the gross. This means that transfers to alliance partners are part of the spending (liabilities) and the income that follows is part of the income from subsidies. The reason these are not presented as results is that Terre des Hommes Netherlands not just acts as a cashier for these assets, but as secretary; as such it has the responsibility for the correct and legitimate spending of the full MFS II grant by the whole alliance and therefore also bears the risk.

2013

Budget 2013

2012

Dutch Postcode Lottery Total income from third-party fundraising

6.973.041

2.250.000

2013

Budget 2013

2012

8.475.010 -5.336

6.568.000 -

8.879.644 -

8.469.674

6.568.000

8.879.644

Ministry for Foreign Affairs Joint Financing Scheme Other grants Total government grants

Budget 2013

2012

Rental income Exchange rate result Other income and expenditure

44.089 -94.710 35.512

42.000 -

37.741 -46.092 36.832

Total other income and expenditure

-15.109

42.000

28.481

GENERAL INCOME AND EXPENDITURE

The item other income and expenditure mainly consists of the revenue from sales of assets arising from the liquidation of the legal entity Nelandeco (€34,742).

Consolidated statement of expenditure 2013

Budget 2013

2012

INCOME FROM INTEREST AND INVESTMENTS

2013

SUBSIDIES VAN OVERHEDEN

2013

13. Income from interest and investments The interest payment on savings and deposits went down considerably in 2013 and caused lower proceeds compared to 2012.

14. Other income and expenditure In 2013, a part of the office premises in the Hague was sublet to the firm Virenze, a service provider in psychosocial care. Also since 2013, another part of the office premises was sublet to International Justice Mission, a foundation that provides justice to victims of slavery, sexual exploitation and other forms of violent repression.

INCOME FROM THIRD-PARTY FUNDRAISING

Interest Income from interest of current account/savings accounts/deposits Interest received by volunteer groups Interest received by regional offices

500.000 -

Interest on micro-loans

340.610 6.563 1.358 348.531 750

410.457 5.644 699 416.800 1.977

TOTAAL RESULTAAT BELEGGINGEN

349.281

500.000

418.777

Statement of expenditure

Head office

Regional offices / National offices

Volunteers

Total

Structural aid Emergency aid and rehabilitation Implementation costs of providing aid Advocacy/information Cost of own fundraising Cost of joint fundraising Cost of third-party fundraising Cost of acquisition grants Cost of investments Cost of management and administration

17.896.416 1.686.382 254.833 1.041.501 1.773.137 161.522 170.792 201.427 29.356 1.075.180

1.781.298 -

280.324 680.484 -

17.896.416 1.686.382 2.036.131 1.321.825 2.453.621 161.522 170.792 201.427 29.356 1.075.180

Total expenditure

24.290.546

1.781.298

960.808

27.032.652

2013

Budget 2013

2012

ONGOING AID

15. Ongoing aid

South-East Asia South Asia East Africa East Africa (transfers to alliance partners MFS II) South America Netherlands / Other Total ongoing aid

2.862.702 1.592.558 5.526.162

3.500.000 2.500.000 3.626.000

3.536.967 853.503 6.785.815

2.796.861 1.391.521 3.726.612

2.381.000 1.993.000 -

2.823.927 2.051.487 -

17.896.416

14.000.000

16.051.699

19. Cost allocation Objective Aid

Costs Advocacy/ information

Fundraising

Joint Third-party fundraising fundraising

Acquisition of grants

Invest- Management and ments administration

Total 2013

Budget 2013

Total 2012

17.896.416

14.000.000

16.051.699

Hulpverlening

16. Emergency aid and rehabilitation Of the income which Terre des Hommes Netherlands received in 2013 for projects in Syria (€49K) and the Philippines (€0.7 million) € 0.6 million was committed in 2013. The part which has not yet been spent was included in an allocation fund in accordance with the reporting guidelines.

2013

Budget 2013

2012

EMERGENCY AID AND REHABILITATION Own emergency aid Using SHO resources

1.079.525 606.857

Total emergency aid and rehabilitation1.686.382

1.000.000 -

939.769 4.620

1.000.000

944.389

Budget 2013

2012

307.000 1.953.000

248.085 1.717.150

Structural aid Emergency aid / rehabilitation TOTAL AID

17.896.416 1.686.382 19.582.798

1.686.382 1.000.000 944.389 - 19.582.798 15.000.000 16.996.088

164.119 8.958 24.626 57.130 254.833

350.043 19.108 52.525 54.187 475.863

533.673 29.131 80.079 87.671 730.554

81.485 4.448 12.228 11.538 109.699

88.372 4.824 13.260 12.513 118.969

133.987 6.828 18.772 17.714 177.301

21.806 1.190 3.272 3.088 29.356

609.420 33.265 91.445 251.187 985.317

1.982.905 107.752 296.207 495.028 2.881.892

2.069.516 159.400 196.500 569.200 2.994.616

2.036.215 119.747 111.015 591.977 2.857.952

Total Regional offices 1.781.298 Total Overhead (administrative costs own organisation aid) 2.036.131

1.781.298

1.952.957

1.717.150

475.863

730.554

109.699

118.969

177.301

29.356

985.317

4.663.190

4.947.573

4.575.103

565.638 280.324

1.042.583 680.484

51.823 -

24.126 -

89.863 -

1.825.856 960.808

2.331.740 1.029.200

1.930.313 882.259

845.962

1.723.067

51.823

24.126

89.863

2.786.664

3.360.940

2.812.572

21.618.929

1.321.825

2.453.621

161.522

170.792

201.427

29.356

Overhead Head office Personnel costs Accommodation costs ICT costs Other overhead costs Total head office Regional offices

2013 ADMINISTRATIVE COSTS OWN ORGANISATION AID 17. Implementation costs aid own organisation De stijging van de kosten ter plaatse wordt voornamelijk veroorzaakt door inflatie en koersresultaten.

In the Netherlands On the scene Total administrative costs own organisation aid

254.833 1.781.298

2.036.131

2.260.000

1.965.235

Marketing and communication General Volunteers Total marketing and communication Total expenditure

2013

Budget 2013

1.075.180 27.032.652 23.308.513 24.383.762

2012

ADVOCACY/INFORMATION 18. Awareness-raising and education

Direct costs Implementation costs own organisation Total advocacy/information

845.962 475.863

1.441.000 720.000

556.974 442.847

1.321.825

2.161.000

999.821

19. Cost allocation

South-East Asia

South Asia

East Africa

2013

2012

2013

2012

2013

2012

345.528 131.578 477.106

248.918 175.180 424.098

170.532 116.012 286.544

237.417 114.736 352.153

386.352 281.716 668.068

334.771 195.379 530.150

Regional offices specification Personnel costs Office costs Total Number of FTEs per regional office including regional director Average personnel costs per FTE per annum including regional director’s salary

KEY PERSONNEL RATIOS 16.454

12.446

8.527

14.839

20.334

19.692

South America 2013

2012

2013

Begroting

2012

211.235 144.340 355.575

212.145 198.604 410.749

1.113.647 673.646 1.781.293

1.352.086 596.870 1.948.955

1.033.251 683.899 1.717.150

26.404

19.286

16.377

19.315

16.145

Expenditure in the region South-East Asia has increased because of reinforcement of the national office in Cambodia, the start of activities in Myanmar and reinforcement of the regional office in Indonesia. Expenditure for the region South Asia has decreased because of stationing staff at the regional office in Indonesia and phasing out the activities in Sri Lanka.

In the region South America expenditure decreased as a result of reorganising the national office in Bolivia. Personnel costs remained the same though, because of reorganising costs and government measures in Bolivia with regard to inflation correction and remuneration related to the duration of employment.

Number of employees During the financial year 2013, the average number of employees at head office was 30.2 FTEs (2012: 32.0). In the regions there was an average of 68.0 FTEs (2012: 64.0) employed. The total average number of employees in 2013 was 98.2 FTEs (2012: 98.0).

Board of Directors remuneration In accordance with Directive 650, the personnel costs for the board of directors are reported separately in this annual report. The board of directors of Terre des Hommes Netherlands comprises a one-person statutory board of directors whose working week is 38 hours. The Supervisory Board deems the manager’s salary to be in line with the gravity of the role. No advance payments, loans or guarantees have been granted to the board of directors.

Name Position Type of employment contract

A.J. van Santbrink Managing Director Fixed-term employment contract up to 1 March 2016 (employed since 1 March 2011)

2013

2012

38 100% 1/1 – 31/12

Gross salary 100.704 Holiday pay 8.056 Bonus 3.000 Total annual income 111.760 Social security payments (employer’s contribution) 4.373 Pension payments (employer’s contribution) 14.536 Total remuneration 130.669

99.696 7.976 107.672 4.963 14.046 126.681

Hours per week Part-time percentage Period in employment Annual income

The expenditure for the region East Africa has increased because of adding extra capacity on the MFS II programme. Also, investments were made for capacity for regional fundraising in order to be prepared for the period after the MFS II grant.

Net result from volunteer groups

Balance sheet volunteer groups 2013

STATEMENT OF INCOME AND EXPENDITURE 2013 Gross turnover

Acquisition costs

Net turnover

cost price of articles sold

Gross Donations profit

Other

Profit

Amersfoort Amsterdam Apeldoorn Arnhem Assen Barneveld Bergen op Zoom Breda Delft s’Hertogenbosch Den Haag Deventer Drachten Eindhoven Emmen Enschede Goes Groningen Haarlem Haarlemmermeer Heerenveen Helmond Hengelo Hilversum Kampen Leeuwarden Leiden Maastricht Middelburg Nijmegen Oosterhout Pijnacker Rotterdam Utrecht Venlo Wageningen Zoetermeer Zundert Zwolle TOTAL SHOPS Working groups Correction 2011

7.916 63.940 37.141 47.295 33.516 34.893 53.133 81.638 62.366 23.489 50.913 32.060 17.602 44.517 36.321 37.069 30.134 47.310 52.850 42.313 68.312 110.768 55.055 7.625 64.434 45.900 67.181 60.217 57.228 60.604 156.523 48.622 51.816 59.373 62.856 63.922 59.075 62.515 1.998.442 28.035 -

10.900 38.620 24.975 19.455 29.266 6.922 19.328 20.725 27.863 22.136 32.079 23.275 24.147 21.191 20.885 23.846 25.775 23.998 30.029 2.747 21.388 30.111 52.111 28.449 11.092 27.552 18.044 24.128 33.924 30.370 21.888 16.657 39.360 29.670 20.679 20.219 31.885 11.265 30.197 947.151 890 -

-2.984 25.320 12.166 27.840 4.250 27.971 33.805 60.913 34.503 1.353 18.834 8.785 -6.545 23.326 15.436 13.223 4.359 23.312 22.821 -2.747 20.925 38.201 58.657 26.606 -3.467 36.882 27.856 43.053 26.293 26.858 38.716 139.866 9.262 22.146 38.694 42.637 32.037 47.810 32.318 1.051.291 27.145 -

13 944 3.218 15 885 120 435 36 10.728 518 129 282 416 17.739 7.521 -

-2.997 25.320 12.166 27.840 4.250 27.027 30.587 60.913 34.503 1.353 18.834 8.785 -6.545 23.326 15.421 13.223 4.359 22.427 22.821 -2.747 20.805 38.201 58.222 26.606 -3.503 36.882 27.856 43.053 15.565 26.858 38.198 139.866 9.133 22.146 38.694 42.355 31.621 47.810 32.318 1.033.552 19.624 -

59 184 468 25 2.815 2.817 545 1.240 137 155 404 26 268 237 954 1.050 613 1.978 3.097 223 507 2.381 203 753 211 304 847 1.192 966 425 347 688 3.197 9.052 38.368 36.274 -

918 2.295 156 290 248 17 45 20 40 149 143 201 489 570 1.837 32 343 700 44 352 1.263 91 295 102 35 984 365 12.024 28.741 -

-2.997 25.379 13.268 30.603 4.431 30.132 33.404 61.706 35.743 1.353 18.851 8.967 -6.370 23.730 15.446 13.531 4.745 23.524 23.871 -2.747 21.619 40.668 61.889 28.666 -2.996 36.914 30.237 43.599 17.018 27.113 38.854 141.976 10.325 23.203 39.414 42.804 32.344 51.991 41.735 1.083.943 84.638 -

TOTAL

2.026.477

948.041

1.078.436

25.260

1.053.176

74.641

40.764

1.168.581

Net turnover

Gross profit

65.140 53.723 67.190 44.716 57.603 62.753 168.727 35.817 48.640 72.719 67.809 73.614 67.593 66.407 1.802.898 28.401 -

NEW IN 2013 37.156 -955 -1.531 9.409 21.520 22.631 30.414 40.187 NEW IN 2013 35.361 13.354 -4.545 NEW IN 2013 16.612 2.094 9.395 31.826 1.283 NEW IN 2013 16.023 32.066 89.122 14.776 NEW IN 2013 39.744 41.323 32.960 6.167 29.443 41.483 153.856 434 23.145 56.584 50.172 44.203 61.083 37.731 1.034.496 15.275 -6.329

40.535 42.293 33.322 20.091 29.954 42.043 155.723 3.127 23.956 57.737 50.522 44.780 63.237 43.384 1.107.832 94.829 -6.329

1.831.298

1.043.442

1.196.332

67.948 6.002 35.340 27.412 44.639 57.417 64.895 63.589 34.863 16.651 38.715 20.945 31.941 53.731 21.788 42.434 65.287 114.894 41.960

Assets

Accrued assets

Cash

TOTAL ASSETS

Capital

Creditors

Taxes (VAT)

2.479 186.921 1.053 190.454 -

-70 377 2.100 1.615 2.628 464 8.036 -66 113 2.293 1.740 2.721 432 22.383 -

3.139 4.550 24.597 11.150 19.905 37.293 1.229 14.187 4.444 11.859 10.127 9.056 7.768 7.218 5.670 15.903 13.051 17.340 13.114 5.000 7.460 35.002 28.955 13.142 3.173 7.418 3.702 29.623 6.353 13.478 16.556 6.873 10.550 9.954 20.607 16.287 13.390 67.452 15.303 561.878 22.715

5.548 4.550 24.597 11.527 19.905 37.293 1.229 14.187 6.544 13.474 10.127 9.056 10.396 7.218 5.670 15.903 13.051 17.804 13.114 5.000 7.460 35.002 28.955 13.142 3.173 15.454 3.702 29.623 6.353 13.478 16.490 193.907 12.843 11.694 23.328 16.287 14.875 67.452 15.303 774.715 22.715

771 4.550 18.941 9.896 19.905 37.293 1.229 10.516 6.544 7.714 10.127 9.056 6.396 7.218 5.670 13.591 13.051 17.554 13.114 -388 7.460 35.002 3.378 13.142 1.673 15.454 3.702 29.623 6.353 13.478 16.490 186.750 12.843 11.694 3.860 16.287 10.503 67.343 15.303 683.087 22.715

69 4.287 4.355 -

3.671 25.577 7.157 19.468 55.874 -

4.777 5.656 1.562 5.761 4.000 2.312 250 5.388 1.500 85 109 31.400 -

TOTAL

190.454

22.383

584.593

797.430

705.802

4.355

55.874

31.400

797.430

Profit

37.156 -955 -1.484 9.789 35.130 29.467 33.337 40.951 39.131 13.379 -4.341 17.471 2.594 9.692 32.883 3.903 17.764 33.361 93.124 14.776

Acquisition costs relate to direct costs on purchases and sales such as the rent of shop premises and energy costs.

** Most of the shops acquire articles to be sold without paying for them. These are second-hand items. A number of the shops purchases articles. The results above may differ from the results from the shops themselves. These differences are because the head office accepts responsibility for various costs itself, such as various insurance policies, set-up fees, coordination costs etc. The head office also finances the setting up of the shop and the shop’s inventory. Inventory depreciation costs are paid in full by the head office and are depreciated over five years. The depreciation costs are then allocated to the results from each shop. 95

BALANCE SHEET 2013

INCOME AND EXPENDITURE 2012

Accrued TOTAL liabilities LIABILITIES

The section “Obligations not included on the balance sheet’ shows the amount in bank guarantees issued by the head office as well as the obligations with respect to lease of the shops. Any outstanding advance payments are also deducted from the results reported by each shop. Five new shops were opened in 2012.

BALANCE SHEET 2012

Assets

Accrued assets

Cash

TOTAL ASSETS

9.081

2.481

7.740 18.788 40.448 815 38.392 5.863

7.740 18.788 40.448 815 38.392 8.344

2.628

20.863 11.125 6.178

20.863 11.125 8.806

26.688 -

2.407 16.883 10.460 17.081 9.397

2.407 43.571 10.460 17.081 9.397

18.524 29.823 26.424 11.210

177.806 1.328 205.822 -

611 3.626 371 9.717 -

10.729 8.455 25.187 6.353 16.164 10.252 48.517 12.359 23.626 25.565 16.272 27.951 70.842 11.173 614.943 27.377

11.340 8.455 25.187 6.353 16.164 10.252 226.323 12.359 23.626 29.190 16.272 29.650 70.842 11.173 830.483 27.377

205.822

9.717

642.320

857.860

Capital

AUDIT STATEMENT FROM THE INDEPENDENT ACCOUNTANT Creditors

NEW IN 2013 9.081 NOT NEW, BUT STARTED IN 2013 1.251 18.788 40.448 815 -3.495 8.344 NEW IN 2013 20.863 11.125 3.806 NEW IN 2013 2.407 3.955 10.460 16.831 9.397 NEW IN 2013 18.524 29.823 24.289 11.210 NEW IN 2013 11.340 8.455 17.701 6.353 15.639 10.252 222.064 12.359 23.626 22.190 16.272 26.149 70.842 11.173 712.334 27.377 739.711

Taxes (VAT)

Accrued TOTAL liabilities LIABILITIES

9.081

41.887 -

6.489 -

7.740 18.788 40.448 815 38.392 8.344

5.000

20.863 11.125 8.806

4.116 -

35.500 250 -

2.407 43.571 10.460 17.081 9.397

2.135 -

18.524 29.823 26.424 11.210

5.646 4.259 7.000 1.618 66.661 -

1.840 525 1.884 51.488 -

11.340 8.455 25.187 6.353 16.164 10.252 226.323 12.359 23.626 29.190 16.272 29.650 70.842 11.173 830.483 27.377

66.661

51.488

857.860

Balance sheet volunteer groups 2012 The total result of the shops decreased slightly compared to 2012 in spite of an increase of the number of shops. Because of the increased competition and the continuing crisis the results are under pressure. In 2013 we began to determine the future of the shop concept in order to stay successful in the future. The section “Obligations not included on the balance sheet’ shows the amount in bank guarantees issued by the head office as well as the obligations with respect to lease of the shops. Any outstanding advance payments are also deducted from the results reported by each shop. Five new shops opened in 2013. 97

The future of Terre des Hommes Netherlands

Our organisation is constantly in development and in this way anticipates changing external factors. In the years to come this development may go even faster than it has up to now. Developing countries become emerging economies that show a greater responsibility for people and childrenâ&#x20AC;&#x2122;s rights. In more prosperous countries we see the increasing excesses of child exploitation such as trafficking children. Our implementing partners become more professional and independent. Together with the immediate combating of poverty, we see that influencing policy leads to a greater impact. Fundraising in countries in which we work is realistic, as donors in the Netherlands change their policies. What remains is the importance of our added value. What can Terre des Hommes Netherlands contribute to improving childrenâ&#x20AC;&#x2122;s lives? By active cooperation with other organisations, increasing our expertise and effectiveness, we expect we will be able to help more children grow up in a safe environment and offer them a good future. In preparation to the strategic plan 2016-2020 we will perform a thorough analysis.

in 2014...

BUDGET 2014

Budget 2014 Financial year 2013

Budget 2014 Terre des Hommes Netherlands is on the lookout for new opportunities and options to keep its income growing in the future. The MFS II grant which makes for more than 20% of our expenditure ends in 2015. We are trying to qualify for various strategic national and international grants to keep the expenditure going. In order to generate new income, it is vital that Terre des Hommes Netherlands remains an attractive partner. This means that the impact of our programmes must become more obvious. In addition to this, our organisation must continue to do LWV ZRUN RQ D FRVW HÍżHFWLYH EDVLV 7R WKLV HQG we take action both in terms of fundraising, for instance by adding new employees, and LQ WHUPV RI HÎ&#x20AC;FLHQF\ DQG HÍżHFWLYHQHVV IRU instance by introducing better ICT processes.

Fundraising Terre des Hommes Netherlands will further expand its activities in terms of online marketing and will enter into (new) horizontal connections (such as communities, social and physical networks). The effort on local fundraising will continue in 2014. Regional offices need to raise 40% of their budgets themselves within the next three years. The shop formula is a success and Terre des Hommes Netherlands will further expand it in 2014 with cooperation where collection is concerned, but we are also looking for new locations and online formulas.

101

Income Assets from own fundraising Assets from joint fundraising (especially SHO) Assets from third-party fundraising (especially lotteries) Assets from grants Interest assets and assets from investments Other assets and liabilities Total income

Â 14.350.000 -

10.528.329 771.952

2.250.000 5.390.000 250.000 50.000 22.290.000

6.973.041 8.469.674 349.281 -15.109 27.057.168

Expenditure Structural aid Emergency aid/Rehabilitation Administrative costs own organisation aid Advocacy/information Cost of fundraising Cost of management and administration Other costs Total expenditure Surplus

13.622.000 1.000.000 2.188.000 1.368.000 2.620.000 758.000 547.000 22.103.000 187.000

17.896.416 1.686.382 2.036.131 1.321.825 2.453.621 1.075.181 563.097 27.032.653 44.515

Knowledge Terre des Hommes Netherlands will further develop itself as expert and knowledge centre where combating child exploitation is concerned. We research the background, magnitude and the development of violence against children. We invest in competent staff with knowledge in this field that develop, coordinate and implement new programmes. Organisation The head office further develops its role of shared service centre where knowledge, strategy and policy, fundraising, finance, ICT and HR are concerned. The regional offices are responsible for developing and partly financing programme and partner proposals. They monitor and evaluate the programmes. We continue a LEAN approach of the processes to enable us to work more efficiently and effective.

ICT With the aim to make the organisation more professional, we are developing a central system for input and output. We started determining the functions and researched the market for solutions in 2013. Decisions will be made and the first components will be implemented in 2014. It is a complex project that should be fully operational by 2015.

Cooperation In the MFS II grant we cooperate with Liliane Fonds and Stichting Kinderpostzegels Nederland. Terre des Hommes Netherlands will again file an application with the Dutch Ministry of Foreign Affairs in 2014. We also are receptive to new cooperation consortiain terms of fundraising, implementation of programmes and projects and sharing infrastructure. Changing organisation The Terre des Hommes Netherlands organisation is constantly changing by proactively responding to new developments. We expect to make significant progress in our fight against child exploitation and realising our objectives.

The results of our effort were made possible by:

236 Partner organisations

400,000 Petition signers of the Sweetie campaign

31 Major donors 78,734 Donors 2,498 Twitter followers 68 Terre des Hommes

30 Terre des Hommes Netherlands employees in the Netherlands

1,200 Daily visitors to our website

1.687 Volunteers

6 Friends / ambassadors

61 Major business partners

10,980 Facebook fans 2,500,000 participants of the Dutch Postcode Lottery

Colophon

Netherlands employees in South Asia, South-East Asia, East Africa, South America

Final Editing: Terre des Hommes Editor:

Brook Communications

Images:

Beyond Borders, Ronald de Hommel, Benno Neeleman,

And many others...

6YHQ 7RUĂ&#x20AC;QQ Bart Coolen Daimon Xanthopoulos

design:

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Newton21

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