Is mystery shopping a real job?
It is likely that you are aware of mystery shopping, however, many do no know how mystery shopping is keeping costs in check for the average consumer.
Mystery shopping is keeping costs in check for the average consumer
Branding A common task that is assigned to mystery shoppers is checking for brand integration. Seen more frequently in businesses that have had a change in ownership. The idea is for feedback from the shopper will give the chain owners a sense of how the brand's identity is translating at the customer's level. This is a way of saving money as it ensures you are getting what you pay for, as an example, you should not be paying the price of a four-star hotel room that displays the branding of a three-star chain. Customer service Recently, businesses have started to pay attention to how they treat their customers. Companies that use mystery shoppers to audit customer care will benefit from that information to