Defense Communities

Defense

The Magazine of Military Housing, Lodging & Lifestyles

communities MARCH/APRIL 2012

www.phma.com

Flooring—what’s new underfoot page 45

Building community in privatized housing page 51

The PHMA story, then to now page 53

Military housing professionals find insight and information at PDS XXIV.

Leading by Learning

CONTENTS 51 SPECIAL SECTION:

PDS XXIV IN REVIEW 26 A Service-by-Service Look at Military Housing

FEATURES

Senior Enlisted Leaders brought updates and heartfelt thanks to PDS attendees.

By Melissa Cooper

50 A Winning Cycle

28 Doing More with Less

We can all make time for the important things in life if we choose to, says this courageous double amputee, the keynote speaker at PDS XXIV. When we recognize that through risk comes opportunity, we can take back control of our lives.

By Warren Macdonald

Service Days

Additional Coverage

30 34 37 39 41

10 33 42

Army Navy Marine Corps

Bases are finding that bicycle storage lockers promote alternative transportation while they encourage fitness.

By Susan Hartger

51 It’s All About the People

PHMA and Service Awards Teeing Off for Wounded Warriors RCI 2011 Project Award Winners

Using social media and other programs in privatized housing keeps everyone involved—and no one is alone.

By Andrea Theil

Air Force Coast Guard

45 Beyond the Surface

Aesthetics, comfort, sustainability, durability—added together, features like these result in flooring that enhances commercial and residential spaces alike.

By Wanda Dunaway

2 Defense Communities

47 Who’s Laughing Now?

New advances make carpet tile more durable, environmentally friendly, economical, and easier to replace than ever.

By Esther Perman

Defense

The Magazine of Military Housing, Lodging & Lifestyles

March/April 2012 u Volume 23, Number 2 u www.phma.com

communities A Publication of the Pro­fes­sion­al Hous­ing Man­age­ment Association

DEPARTMENTS 4 P resident’s Message

PHMA President Del Eulberg explains changes and reductions in the Defense budget.

6 O SD Perspective

Bob Helwig, DOD Deputy Director for Privatization, takes a long-term look at the future of privatized military housing.

36 I n Memoriam: Alan Bergo 58 C hapter News 53 The Life and Times of PHMA

From its earliest days in the 1970s, PHMA has grown into a proactive partner with military housing leaders.

By H Dean Jones and Thomas Petersen

56 Fair Housing for Military Families

Knowing what the law requires helps housing professionals ensure service members and their families receive fair treatment in housing.

By Matthew D. Conlan

The Western Caribbean was the site of the Cabrillo Chapter’s annual meeting and cruise.

59 M ilitary Marketplace

The go-to source for products and services designed for the military housing and lodging industry.

61 A dvertising Index 62 P HMA Corporate Sustaining Members

Please send your articles for Defense Communities to Birgitt Seymour at phmadefensecommunities@earthlink.net.

NEXT EDITORIAL DEADLINES: May/June: March 20 July/August: May 11

ABOUT THE COVER San Diego’s tropical vegetation forms a lush backdrop for

PHMA award winners. From left: Founder’s Award, Sam Merrick; Roger G. Seymour Superior Staff Award, Kati Trump; “Deke” Giles Award, Carol Hurd. As a departure from previous years when we used stock, this photograph and the one opening “PDS XXIV In Review” (pages 8-9) were created by our talented photographer Lauren Shephard. Our special thanks for this extra effort! Lauren can be reached at www.creativeimagebylauren.com.

Publisher Editor Managing Editor Production Assoc.

Art Director

Debra J. Stratton Birgitt Seymour Sally Zakariya Christine Umbrell Janelle Welch

Publishing Offices Stratton Publishing & Mar­ket­ing Inc. 5285 Shawnee Road, Suite 510 Alexandria, VA 22312-2334 703/914-9200; fax 703/914-6777 defcom@strattonpublishing.com Advertising Sales Manager Alison Bashian Stratton Publishing & Marketing Inc. 800/335-7500; fax 440/232-0398 alisonb@strattonpublishing.com Editorial Office 544 Windspirit Circle, Prescott, AZ 86303 928/771-9826 phmadefensecommunities@ earthlink.net PHMA Office 154 Fort Evans Road, NE, Leesburg, VA 20176 703/771-1888; fax 703/771-0299 phmaoffice@earthlink.net www.phma.com Executive Director Jon R. Moore Defense Communities (ISSN #1088-9000 USPS #004-502) is pub­lished bi­month­ly by Stratton Pub­lish­ing & Mar­ket­ing Inc., 5285 Shawnee Road, Suite 510, Alexandria, VA 22312-2334, for the Pro­fes­sion­al Hous­ing Man­age­ment As­so­ci­a­tion, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA mem­bers re­ceive this pub­li­ca­tion at the an­nu­al sub­scrip­tion rate of $30.

Nonmembers’ annual sub­scrip­tion rate is $100. Send sub­ scription re­quests to Defense Communities at PHMA. Periodi­ cals post­age paid at Leesburg, VA, and ad­di­tion­al mail­ing offices.

Defense Communities, ©2012, Pro­fes­sion­al Hous­ing Management As­so­ci­a­tion. All rights re­served. All con­tents of this pub­li­ca­tion are pro­tect­ed by copy­right; how­ev­er, they may be re­pro­duced in whole or in part with prior ap­prov­al of the publisher. Prior to photocopying items for educational classroom, internal, or personal use, or to request rights to republish an article, please request re­print permission from Editor, Defense Communities, phmadefensecommunities@ earthlink.net.

Unless otherwise stated, ar­ti­cles and ed­i­to­ri­als express the views of their au­thors and not nec­es­sar­i­ly those of PHMA, the editors, or the pub­lish­er. An­nounce­ments and ad­ver­ tise­ments in this pub­li­ca­tion for prod­ucts and ser­vic­es do not im­ply the en­dorse­ment of PHMA or any of its members or staff.

Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: phmaoffice@earthlink.net.

Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, products, and services. It provides a forum for members to share lessons learned, news and events, and training opportunities and updates.

MARCH | APRIL 2012 3

PDS XXIV IN REVIEW

This special section highlights the events of PDS XXIV in San Diego, including award recognitions.

Be sure to check www.phma.com for the latest on the upcoming PDS XXV in New Orleans.

8  Defense Communities

MARCH | APRIL 2012 9

P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w

2011 PHMA Awards PHMA recognizes those who have honored the profession and the association with their exceptional service

Founder’s Award—Government/Private Sector

“Deke” Giles Award

From left: Jon Moore, Sam Merrick (award recipient), Del Eulberg

From left: Jon Moore, Carol Hurd (award recipient), Del Eulberg

Roger G. Seymour Superior Staff Award

From left: Jon Moore, Kati Trump (award recipient), Del Eulberg

10 Defense Communities

Outstanding Chapter Member, Neapolis Chapter 56 Outstanding Chapter Officer, Neapolis Chapter 56

Ciro Dell’Annunciata (award recipient, accepting for himself and for Outstanding Chapter Officer award recipient Pietro Parillo), with Jon Moore

P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w

Ad: Yardi

Outstanding Chapter Member Chapter Achievement Award

Mamie Salazar-Harper, Tri-State Region Chapter 65

Tri-State Region Chapter 65

Outstanding Chapter Member

Sandra Acri, Neapolis Chapter 56, absent Outstanding Chapter Member

Vivienne Spittles, Royal Chapter 63, absent

Special Recognition Award

Tracey Green, Crystal Coast Chapter 36

Defense Communities Cover of the Year

Balfour Beatty Communities, Inc. and CPT LeighAnn Brown

12  Defense Communities

Defense Communities Writing Excellence Award

Ron Uecker

P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w

Military Service Awards - Army

Outstanding Senior Housing Manager

From left, Donald Felt, CSM IMCOM; Walt Andersen, IMCOM, Europe (accepting on behalf of award recipient Ken Day); LTG Michael Ferriter, Assistant Chief of Staff for Installation Management and the CG IMCOM; Debbie Reynolds, Acting Director, Installation Services Directorate

Outstanding Mid-Level Housing Manager

Wilfredo Moore, Seoul, South Korea

Outstanding Housing/Billeting Employee

Special Recognition Award (presented by PHMA)

Leon Terry, Fort Jackson, South Carolina

Debbie Reynolds, Acting Director, Installation Services Directorate, Office of the Assistant Chief of Staff for Installation Management

Outstanding Housing Installation Team— Traditional Location

Outstanding Housing Installation Team— Privatized Location

HSO, Fort Campbell, Kentucky

Michaels Military Housing, Fort Huachuca, Arizona

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Military Service Awards - Navy

Outstanding Senior Housing Manager

From left, Theresa Withee (award recipient), NAS Pensacola, Florida, and Corky Vazquez, CNIC Director of Housing (N93)

Outstanding Housing/Billeting Employee

Rommel Santos, NAS Pensacola, Florida

Outstanding Housing Installation Team— Privatized Location

NAS Whiting Field Housing Team, Milton, Florida 16 Defense Communities

Outstanding Mid-Level Housing Manager

Nathaniel Gooden, NAS Pensacola, Florida

Outstanding Housing Installation Team— Traditional Location

NAS Pensacola, Florida

Outstanding Housing Team

Navy Region Hawaii and Forest City Residential Management, Inc., Honolulu, Hawaii

A eLv eS lEoCp T P H M A | P r o f e s s iSoPnEaC l ID mIeOnN t S| eG mri en ea n r X X I V I n Re v i e w

Military Service Awards - Coast Guard

Outstanding Senior Housing Manager

Outstanding Housing/Billeting Employee

From left, Bruce D. Blackman, PSSU Boston, Massachusetts (award recipient), Melissa Fredrickson, Chief Coast Guard Housing Program

From left, YN1 Kevin L. Farnady, PSSU Alameda, California, Melissa Fredrickson

Outstanding Mid-Level Housing Manager

Kerry Bowden, SFO Eastern Shore, Chincoteague, Virginia Picture not available

Outstanding Housing Installation Team—Traditional Location

USCG Personnel Services Support Unit, Honolulu, Hawaii From left, Dale Waldron, Robert Sullivan, Jon Moore

18  Defense Communities

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Military Service Awards - Marine Corps

Outstanding Senior Housing Manager

From left, Bob Kass; SgtMaj John Ploskonka; Liza Carter, AMCC MCB Camp Lejeune, North Carolina (award recipient); Capt Tony Edmonds, MCTCOM (GF)

Outstanding Mid-Level Housing Manager

Tatiana Quong, MCB Hawaii

Outstanding Housing/Billeting Employee

Outstanding Housing Team—Traditional Location

Jacquelyn Brown, MCB Camp Pendleton, Georgia

MCAS Iwakuni Family Housing Team, Iwakuni, Japan Anita Shimada accepting on behalf of the team

Outstanding Housing Team—Privatized Location

Military Housing Office and Atlantic Marine Corps Communities, Camp Lejeune, North Carolina 20 Defense Communities

P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w

Military Service Awards - Air Force Outstanding Senior Housing Manager

From left, CMSgt Jerry Lewis, Chief, Enlisted Matters, HQ USAF, Office of the Civil Engineer; Terry G. Edwards, Director, Air Force Center for Engineering and the Environment; Gretchen Swinehart, Vandenberg AFB, California (award recipient); Col Frank Freeman III, Chief, Housing Division, HQ USAF, Office of The Civil Engineer; Col Thomas M. Laffey, Chief, Housing Privatization Division, Air Force Center for Engineering and the Environment

Outstanding Housing/Billeting Employee

Outstanding Mid-Level Housing Manager

David Bailey, Seymour Johnson AFB, North Carolina

Mary Carr-Smith, Joint Base Langley-Eustis, Virginia

Outstanding Housing Team—Traditional Location

48th Civil Engineer Squadron, RAF Lakenheath, England

22  Defense Communities

AeLv eSlEoC T IeO ea e rn X X I IVI IInn R P H M A | P r o f e s s iSoP nE aC l ID pm nN t S| eG mri n Reevviieew w

MilitaryPDS Service XXIIIAwards Highlights - Air Force

Outstanding Housing Team—Privatized Location

99th Civil Engineer Squadron and Hunt Military Communities, Nellis AFB, Nevada

Outstanding Senior Military Airman Dormitory Leader

MSgt Jacqueline P. Core, Vandenberg AFB, California

Outstanding Mid-Level Military Airman Dormitory Leader

TSgt Jason Gonzalez, Yokota AFB, Japan

24 Defense Communities

A eLv eS lEoCp T P H M A | P r o f e s s iSoPnEaC l ID mIeOnN t S| eG mri en ea n r X X I V I n Re v i e w

PDS XXIV Highlights

MARCH | APRIL 2011 25

Advertising Index Company, Contact

Phone

Balfour Beatty Communities, Kathy Grim

610/355-8206

Web Site www.bbcgrp.com

Page 1

BarTracks, Benjamin Saltzer

619/222-2545

www.bartracks.com

40

Coit Worldwide, Shawn Aghababian

800/367-2648

www.coit.com

40

GSA

www.gsa.gov 5

HD Supply Facilities Maintenance

877/610-6912

www.hdsupplysolutions.com

C2

JES Lighting, Jamie Schumaker

888/330-5267 x 201 or 414/760-3377 x 201

www.jeslighting.com

27

Kaba Multihousing & Institutional, LaShawnda Robinson

248/837-3700

www.kabamultihousing.com

44

Microfridge Inc., Benjamin Otte

508/660-9200

www.microfridge.com

7

MilitaryByOwner Advertising, Dave Gran

540/446-4676

www.MilitaryByOwner.com

43

Picerne Military Housing, Bill Mulvey

401/228-2800

www.picernemilitaryhousing.com

31

Salsbury Industries, Ricardo Alva

323/846-6700

www.mailboxes.com

38

The Mohawk Group,

877-275-6642

www.mohawkflooring.com/multifamily

21

University Loft Company, James Jannetides

317/631-5433

www.universityloft.com

C4

Valley Forge Fabrics, Jason Gans

954/971-1776

www.valleyforge.com

15

Wells Fargo Home Mortgage, Customer Service

800/644-8083

www.wellsfargo.com

11

Yardi, Spencer Stewart

800/866-1144

www.yardi.com

C3

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