Defense
The Magazine of Military Housing, Lodging & Lifestyles
communities MARCH/APRIL 2012
www.phma.com
Flooring—what’s new underfoot page 45
Building community in privatized housing page 51
The PHMA story, then to now page 53
Military housing professionals find insight and information at PDS XXIV.
Leading by Learning
CONTENTS 51 SPECIAL SECTION:
PDS XXIV IN REVIEW 26 A Service-by-Service Look at Military Housing
FEATURES
Senior Enlisted Leaders brought updates and heartfelt thanks to PDS attendees. By Melissa Cooper
50 A Winning Cycle
28 Doing More with Less
We can all make time for the important things in life if we choose to, says this courageous double amputee, the keynote speaker at PDS XXIV. When we recognize that through risk comes opportunity, we can take back control of our lives. By Warren Macdonald
Service Days
Additional Coverage
30 34 37 39 41
10 33 42
Army Navy Marine Corps
Bases are finding that bicycle storage lockers promote alternative transportation while they encourage fitness. By Susan Hartger
51 It’s All About the People
PHMA and Service Awards Teeing Off for Wounded Warriors RCI 2011 Project Award Winners
Using social media and other programs in privatized housing keeps everyone involved—and no one is alone. By Andrea Theil
Air Force Coast Guard
45 Beyond the Surface
Aesthetics, comfort, sustainability, durability—added together, features like these result in flooring that enhances commercial and residential spaces alike. By Wanda Dunaway
2 Defense Communities
47 Who’s Laughing Now?
New advances make carpet tile more durable, environmentally friendly, economical, and easier to replace than ever. By Esther Perman
Defense
The Magazine of Military Housing, Lodging & Lifestyles
March/April 2012 u Volume 23, Number 2 u www.phma.com
communities A Publication of the Professional Housing Management Association
DEPARTMENTS 4 P resident’s Message
PHMA President Del Eulberg explains changes and reductions in the Defense budget.
6 O SD Perspective
Bob Helwig, DOD Deputy Director for Privatization, takes a long-term look at the future of privatized military housing.
36 I n Memoriam: Alan Bergo 58 C hapter News 53 The Life and Times of PHMA
From its earliest days in the 1970s, PHMA has grown into a proactive partner with military housing leaders. By H Dean Jones and Thomas Petersen
56 Fair Housing for Military Families
Knowing what the law requires helps housing professionals ensure service members and their families receive fair treatment in housing. By Matthew D. Conlan
The Western Caribbean was the site of the Cabrillo Chapter’s annual meeting and cruise.
59 M ilitary Marketplace
The go-to source for products and services designed for the military housing and lodging industry.
61 A dvertising Index 62 P HMA Corporate Sustaining Members
Please send your articles for Defense Communities to Birgitt Seymour at phmadefensecommunities@earthlink.net. NEXT EDITORIAL DEADLINES: May/June: March 20 July/August: May 11
ABOUT THE COVER San Diego’s tropical vegetation forms a lush backdrop for
PHMA award winners. From left: Founder’s Award, Sam Merrick; Roger G. Seymour Superior Staff Award, Kati Trump; “Deke” Giles Award, Carol Hurd. As a departure from previous years when we used stock, this photograph and the one opening “PDS XXIV In Review” (pages 8-9) were created by our talented photographer Lauren Shephard. Our special thanks for this extra effort! Lauren can be reached at www.creativeimagebylauren.com.
Publisher Editor Managing Editor Production Assoc. Art Director
Debra J. Stratton Birgitt Seymour Sally Zakariya Christine Umbrell Janelle Welch
Publishing Offices Stratton Publishing & Marketing Inc. 5285 Shawnee Road, Suite 510 Alexandria, VA 22312-2334 703/914-9200; fax 703/914-6777 defcom@strattonpublishing.com Advertising Sales Manager Alison Bashian Stratton Publishing & Marketing Inc. 800/335-7500; fax 440/232-0398 alisonb@strattonpublishing.com Editorial Office 544 Windspirit Circle, Prescott, AZ 86303 928/771-9826 phmadefensecommunities@ earthlink.net PHMA Office 154 Fort Evans Road, NE, Leesburg, VA 20176 703/771-1888; fax 703/771-0299 phmaoffice@earthlink.net www.phma.com Executive Director Jon R. Moore Defense Communities (ISSN #1088-9000 USPS #004-502) is published bimonthly by Stratton Publishing & Marketing Inc., 5285 Shawnee Road, Suite 510, Alexandria, VA 22312-2334, for the Professional Housing Management Association, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA members receive this publication at the annual subscription rate of $30. Nonmembers’ annual subscription rate is $100. Send sub scription requests to Defense Communities at PHMA. Periodi cals postage paid at Leesburg, VA, and additional mailing offices. Defense Communities, ©2012, Professional Housing Management Association. All rights reserved. All contents of this publication are protected by copyright; however, they may be reproduced in whole or in part with prior approval of the publisher. Prior to photocopying items for educational classroom, internal, or personal use, or to request rights to republish an article, please request reprint permission from Editor, Defense Communities, phmadefensecommunities@ earthlink.net. Unless otherwise stated, articles and editorials express the views of their authors and not necessarily those of PHMA, the editors, or the publisher. Announcements and adver tisements in this publication for products and services do not imply the endorsement of PHMA or any of its members or staff. Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: phmaoffice@earthlink.net. Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, products, and services. It provides a forum for members to share lessons learned, news and events, and training opportunities and updates.
MARCH | APRIL 2012 3
PDS XXIV IN REVIEW
This special section highlights the events of PDS XXIV in San Diego, including award recognitions. Be sure to check www.phma.com for the latest on the upcoming PDS XXV in New Orleans.
8  Defense Communities
MARCH | APRIL 2012 9
P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w
2011 PHMA Awards PHMA recognizes those who have honored the profession and the association with their exceptional service
Founder’s Award—Government/Private Sector
“Deke” Giles Award
From left: Jon Moore, Sam Merrick (award recipient), Del Eulberg
From left: Jon Moore, Carol Hurd (award recipient), Del Eulberg
Roger G. Seymour Superior Staff Award
From left: Jon Moore, Kati Trump (award recipient), Del Eulberg
10 Defense Communities
Outstanding Chapter Member, Neapolis Chapter 56 Outstanding Chapter Officer, Neapolis Chapter 56
Ciro Dell’Annunciata (award recipient, accepting for himself and for Outstanding Chapter Officer award recipient Pietro Parillo), with Jon Moore
P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w
Ad: Yardi
Outstanding Chapter Member Chapter Achievement Award
Mamie Salazar-Harper, Tri-State Region Chapter 65
Tri-State Region Chapter 65
Outstanding Chapter Member
Sandra Acri, Neapolis Chapter 56, absent Outstanding Chapter Member
Vivienne Spittles, Royal Chapter 63, absent
Special Recognition Award
Tracey Green, Crystal Coast Chapter 36
Defense Communities Cover of the Year
Balfour Beatty Communities, Inc. and CPT LeighAnn Brown
12  Defense Communities
Defense Communities Writing Excellence Award
Ron Uecker
P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w
Military Service Awards - Army
Outstanding Senior Housing Manager
From left, Donald Felt, CSM IMCOM; Walt Andersen, IMCOM, Europe (accepting on behalf of award recipient Ken Day); LTG Michael Ferriter, Assistant Chief of Staff for Installation Management and the CG IMCOM; Debbie Reynolds, Acting Director, Installation Services Directorate
Outstanding Mid-Level Housing Manager
Wilfredo Moore, Seoul, South Korea
Outstanding Housing/Billeting Employee
Special Recognition Award (presented by PHMA)
Leon Terry, Fort Jackson, South Carolina
Debbie Reynolds, Acting Director, Installation Services Directorate, Office of the Assistant Chief of Staff for Installation Management
Outstanding Housing Installation Team— Traditional Location
Outstanding Housing Installation Team— Privatized Location
HSO, Fort Campbell, Kentucky
Michaels Military Housing, Fort Huachuca, Arizona
14 Defense Communities
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Military Service Awards - Navy
Outstanding Senior Housing Manager
From left, Theresa Withee (award recipient), NAS Pensacola, Florida, and Corky Vazquez, CNIC Director of Housing (N93)
Outstanding Housing/Billeting Employee
Rommel Santos, NAS Pensacola, Florida
Outstanding Housing Installation Team— Privatized Location
NAS Whiting Field Housing Team, Milton, Florida 16 Defense Communities
Outstanding Mid-Level Housing Manager
Nathaniel Gooden, NAS Pensacola, Florida
Outstanding Housing Installation Team— Traditional Location
NAS Pensacola, Florida
Outstanding Housing Team
Navy Region Hawaii and Forest City Residential Management, Inc., Honolulu, Hawaii
A eLv eS lEoCp T P H M A | P r o f e s s iSoPnEaC l ID mIeOnN t S| eG mri en ea n r X X I V I n Re v i e w
Military Service Awards - Coast Guard
Outstanding Senior Housing Manager
Outstanding Housing/Billeting Employee
From left, Bruce D. Blackman, PSSU Boston, Massachusetts (award recipient), Melissa Fredrickson, Chief Coast Guard Housing Program
From left, YN1 Kevin L. Farnady, PSSU Alameda, California, Melissa Fredrickson
Outstanding Mid-Level Housing Manager
Kerry Bowden, SFO Eastern Shore, Chincoteague, Virginia Picture not available
Outstanding Housing Installation Team—Traditional Location
USCG Personnel Services Support Unit, Honolulu, Hawaii From left, Dale Waldron, Robert Sullivan, Jon Moore
18  Defense Communities
P PH HM MA A || P Prrooffeessssiioonnaall D Deevveellooppm meenntt SSeem miinnaarr X XX XIIV I IIn n R Reevviieew w
Military Service Awards - Marine Corps
Outstanding Senior Housing Manager
From left, Bob Kass; SgtMaj John Ploskonka; Liza Carter, AMCC MCB Camp Lejeune, North Carolina (award recipient); Capt Tony Edmonds, MCTCOM (GF)
Outstanding Mid-Level Housing Manager
Tatiana Quong, MCB Hawaii
Outstanding Housing/Billeting Employee
Outstanding Housing Team—Traditional Location
Jacquelyn Brown, MCB Camp Pendleton, Georgia
MCAS Iwakuni Family Housing Team, Iwakuni, Japan Anita Shimada accepting on behalf of the team
Outstanding Housing Team—Privatized Location
Military Housing Office and Atlantic Marine Corps Communities, Camp Lejeune, North Carolina 20 Defense Communities
P H M A | P ro f e s s i o n a l D e v e l o p m e n t S e m i n a r X X I V I n Re v i e w
Military Service Awards - Air Force Outstanding Senior Housing Manager
From left, CMSgt Jerry Lewis, Chief, Enlisted Matters, HQ USAF, Office of the Civil Engineer; Terry G. Edwards, Director, Air Force Center for Engineering and the Environment; Gretchen Swinehart, Vandenberg AFB, California (award recipient); Col Frank Freeman III, Chief, Housing Division, HQ USAF, Office of The Civil Engineer; Col Thomas M. Laffey, Chief, Housing Privatization Division, Air Force Center for Engineering and the Environment
Outstanding Housing/Billeting Employee
Outstanding Mid-Level Housing Manager
David Bailey, Seymour Johnson AFB, North Carolina
Mary Carr-Smith, Joint Base Langley-Eustis, Virginia
Outstanding Housing Team—Traditional Location
48th Civil Engineer Squadron, RAF Lakenheath, England
22  Defense Communities
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MilitaryPDS Service XXIIIAwards Highlights - Air Force
Outstanding Housing Team—Privatized Location
99th Civil Engineer Squadron and Hunt Military Communities, Nellis AFB, Nevada
Outstanding Senior Military Airman Dormitory Leader
MSgt Jacqueline P. Core, Vandenberg AFB, California
Outstanding Mid-Level Military Airman Dormitory Leader
TSgt Jason Gonzalez, Yokota AFB, Japan
24 Defense Communities
A eLv eS lEoCp T P H M A | P r o f e s s iSoPnEaC l ID mIeOnN t S| eG mri en ea n r X X I V I n Re v i e w
PDS XXIV Highlights
MARCH | APRIL 2011 25
Advertising Index Company, Contact
Phone
Balfour Beatty Communities, Kathy Grim
610/355-8206
Web Site www.bbcgrp.com
Page 1
BarTracks, Benjamin Saltzer
619/222-2545
www.bartracks.com
40
Coit Worldwide, Shawn Aghababian
800/367-2648
www.coit.com
40
GSA
www.gsa.gov 5
HD Supply Facilities Maintenance
877/610-6912
www.hdsupplysolutions.com
C2
JES Lighting, Jamie Schumaker
888/330-5267 x 201 or 414/760-3377 x 201
www.jeslighting.com
27
Kaba Multihousing & Institutional, LaShawnda Robinson
248/837-3700
www.kabamultihousing.com
44
Microfridge Inc., Benjamin Otte
508/660-9200
www.microfridge.com
7
MilitaryByOwner Advertising, Dave Gran
540/446-4676
www.MilitaryByOwner.com
43
Picerne Military Housing, Bill Mulvey
401/228-2800
www.picernemilitaryhousing.com
31
Salsbury Industries, Ricardo Alva
323/846-6700
www.mailboxes.com
38
The Mohawk Group,
877-275-6642
www.mohawkflooring.com/multifamily
21
University Loft Company, James Jannetides
317/631-5433
www.universityloft.com
C4
Valley Forge Fabrics, Jason Gans
954/971-1776
www.valleyforge.com
15
Wells Fargo Home Mortgage, Customer Service
800/644-8083
www.wellsfargo.com
11
Yardi, Spencer Stewart
800/866-1144
www.yardi.com
C3
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