Defense
THE MAGAZINE OF MILITARY HOUSING, LODGING & LIFESTYLES
COMMUNITIES SUMMER 2016
www.phma.com
Retired Army project manager honored page 10
Residents’ program and activities in Hawaii page 22
Programs for our military families page 24
Better On Base Corvias and the Air Force partner to improve family housing
A one-stop resource for military families page 31
CONTENTS 18
33
SPECIAL SECTION – Residents’ Programs and Activities
SPECIAL SECTION - Military Housing Services
12 Better On Base
28 Critical Care
Corvias is partnering with the Air Force to bring positive change to the Continental Group Residential Communities. By Brandon Masters
16 A Welcome Addition
Lincoln Military Housing has introduced several dynamic, resident-centered services and programs for family housing on Joint Base Lewis-McChord. By Ashley Gorski Poole
18 A Mission of Service
When residents and employees feel valued through the opportunities they receive in their neighborhoods, the result is a dynamic community that will retain its value, and its residents, for years to come. By Laylan Pennel
22 Say ‘Aloha’ to Community Spaces
Ohana Military Housing Communities makes the most of the year-round good weather by providing outstanding outdoor events and community spaces for its residents to enjoy. By Billy Lawson
24 The Best for Our Heroes
Lendlease continues to drive innovation in military housing by delivering the stellar communities and programs our military families deserve. By Staci Murphy
The U.S. Army Corps of Engineers, New York District, recently completed the construction of two medical clinics on Fort Drum, part of the Army’s recent overhaul of its health-care services. By JoAnne Castagna
31 Connecting the Military Community
By being mindful of the challenges involved with a permanent change of station and familiarizing yourself with available resources, you can make a real difference in your customers’ lives during a hectic time. By Kristin Beauchamp
34 New Digs
After completing a complex rock excavation project, the U.S. Army Corps of Engineers, New York District, is in the process of constructing state-of-the-art barracks for Cadets at West Point. By JoAnne Castagna
SEPCIAL: 20TH ANNIVERSARY OF MHPI
37 Proud To Set the Standard
Lendlease began their partnership with the Department of the Army in 2001 with the Fort Hood Family Housing project and the partnership continues to be strong 15 years later. By Lacey Jamison, Erin Simser, Staci Murphy, and Ann Choo
38 Lendlease—Snapshots of Success 2 DEFENSE COMMUNITIES
Lendlease shares a timeline of awards, highlights, and more from its 20 years of privatization partnerships. By Lacey Jamison
Defense
THE MAGAZINE OF MILITARY HOUSING, LODGING & LIFESTYLES
Summer 2016 u Volume 27, Number 2 u www.phma.com
COMMUNITIES A Publication of the Professional Housing Management Association
FEATURES
Publisher Editor Production Assoc. Art Director Ad Sales Manager
40 Stronger Together
Formulating an emergency preparedness plan is serious business, but it doesn’t have to feel like a chore—try these eight simple steps. By Sheila Schnellenberger
42 Back in the Game
University Loft Company has entered into a comprehensive, multiplatform sponsorship with Jonathan Byrd’s Racing team for 2016. Adapted From a Press Release
PHMA President Del Eulberg explores how military housing professionals are innovating to improve quality of life for military families.
6 Association News
Publishing Offices PO Box 223056 Chantilly, VA 20153-3056 703-662-5828 Advertising Sales Manager Alison Bashian 440/232-0108 alisonb@contentcommunicators.com Editorial Office 15004 NE 11th Street, Vancouver, WA 98684 571/594-1730 phmadefensecommunities@earthlink.net PHMA Office 154 Fort Evans Road, NE, Leesburg, VA 20176 703/771-1888; fax 703/771-0299 phmaoffice@earthlink.net www.phma.com
DEPARTMENTS 4 President’s Message
Josephine Rossi Barbara Sincere Christine Umbrell Janelle Welch Alison Bashian
43 Military Marketplace 45 Corporate Sustaining Members
47 Ad Index
A new facility for unaccompanied service members breathes new life into U.S. Coast Guard Base Cape Cod; and Balfour Beatty Please send your articles Communities celebrates the for the Fall issue of Defense Communities to career of retired Army Housing Barbara Sincere at Manager Jeanne Adams. phmadefensecommunities@earthlink.net.
ABOUT THE COVER: Lounge area in the Warrior Landing Community Center at Elgin Air Force Base.
Executive Director Jon R. Moore Defense Communities (ISSN #1088-9000 USPS #004-502) is published bimonthly by Content Communicators LLC, PO Box 223056, Chantilly VA 20153-3056, for the Professional Housing Management Association, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA members receive this publication at the annu al subscription rate of $30. Nonmembers’ annual subscription rate is $100. Send sub scription requests to Defense Communities at PHMA. Periodi cals postage paid at Leesburg, VA, and additional mailing offices. Defense Communities, ©2016, Professional Housing Management Association. All rights reserved. All contents of this publication are protected by copyright; however, they may be reproduced in whole or in part with prior approval of the publisher. Prior to photocopying items for educational classroom, internal, or personal use, or to request rights to republish an article, please request reprint permission from Editor, Defense Communities, phmadefensecommunities@ earthlink.net. Unless otherwise stated, articles and editorials express the views of their authors and not necessarily those of PHMA, the editors, or the publisher. Announcements and adver tisements in this publication for products and services do not imply the endorsement of PHMA or any of its members or staff. Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: phmaoffice@earthlink.net.
Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, products, and services. It provides a forum for members to share lessons learned, news and events, and training opportunities and updates.
SUMMER 2016 3
AS S O C I A T I ON NEW S
Photos : Terry Krout
Base Cape Cod Unaccompanied Housing Personnel Staff (FROM LEFT TO RIGHT) Seaman Jacob Frederick; Seamon Megan Repasi; Fireman Tylor Losacano, Food Services Specialist First Class Dustin Bowlin
USCG Cape Cod Gets a Long-Overdue Unaccompanied Housing Facility
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n March 2016, the newly minted unaccompanied personnel housing (UPH) facility at United States Coast Guard (USCG) Base Cape Cod opened for business. The planning and vision for this project were initiated when it was determined it would be more cost effective to replace the existing UPH building than to renovate. The existing facility was constructed in 1970 and, as a result of lack of funding for maintenance and repairs, major deficiencies meant the building was no longer adequate for UPH. An out-of-date electrical distribution system severely limited the use of personal electric equipment, and bathroom facilities remained centralized gang heads on each floor. Additionally, the building had fire safety and heating and ventilation systems that required continuous maintenance and posed many challenges, including trying to locate replacement components for a 45-plus-year-old system.
6  DEFENSE COMMUNITIES
The newly constructed UPH is a two-level, 28,000-square-foot, dormitory-style structure providing berthing for 42 Service members. The facility will provide housing to single Service members assigned to 13 Coast Guard Commands in the greater Cape Cod area, including Base Cape Cod; Air Station Cape Cod; Sector Southeastern New England; Station Cape Cod Canal; the Northeast Regional Fisheries Training Center; and Coast Guard Cutters Tybee, Hammerhead, and Sanibel. The new UPH also will provide space for duty crew for a MH-60T Jayhawk helicopter and an HC-144A Ocean Sentry fixed-wing aircraft unit located at Air Station Cape Cod. Management and oversight of the UPH falls under the control of Base Cape Cod, which also operates and maintains 269 government-owned homes located on Cape Cod proper as well as Nantucket, Harwich, and
ASS O C IA T I ON NEW S
Martha’s Vineyard, Massachusetts. The new UPH is designed around the one-plus-one berthing concept. Each room has two 160-square-foot private bedrooms, an 85-square-foot kitchen/dining area, and a bathroom. The bedrooms are equipped with a full-size bed, a large closet with built-in shelves and hang bars, and a flat-screen television, and all are Wi-Fi accessible. The shared kitchen/dining area includes a small electric cook top unit, sink, full-size refrigerator, microwave oven, and cooking utensils. A major improvement over the existing UPH, the new facility boasts a semi-private bathroom shared by no more than two occupants. There is a centrally located recreational room and a state-of-the-art theater room located within the building. The recreational room features a pool table, ping-pong table, foosball table, and pub-style seating. The seconddeck theater room includes a ceiling-mounted projector, a large television screen, surround-sound speaker system, and home theater recliners. The large maintenance shop, with organized cabinetry and shelving for storage of equipment and replacement parts/supplies, is a definite improvement over the previous maintenance shop. An extensive recycling center is co-located outside the maintenance shop, and UPH staff members aggressively promote the benefits of recycling among residents as a way to reduce disposal costs and promote environmentally friendly practices. After acceptance of the new building, the UPH staff, in concert with the local housing office, developed and implemented a plan to open and occupy the new facility. This involved a number of milestones, including a comprehensive inspection of each space by UPH staff, resulting in the identification of more than 175 punchlist items that were resolved by contract personnel. This detailed inspection ensured that the rooms were in topnotch condition and ready for immediate occupancy. The UPH staff underwent training for several new building systems, including the fire suppression/alarm system. They held a mock fire drill and also developed a working knowledge of the interior/exterior CCTV security system and how to operate the laundry facility equipment. Once the facility was fully prepared for the residents, it was time to focus on the getting the residents settled in their new homes. The UPH staff coordinated the relocation of residents from the old to the new facility, including moving their household goods; assigning rooms; conducting inspections; and briefing all newly assigned residents on rules, regulations, and amenities of their new home. The successful completion, inspection, and relocation of furnishings, equipment, and the occupancy of resi-
8 DEFENSE COMMUNITIES
Newly constructed Unaccompanied Housing Personnel facility at Base Cape Cod
dents to the new UPH facility was a collaborative effort that involved the hard work of many individuals. The local UPH staff, Base Cape Cod Facility Engineering staff, representatives from the Coast Guard Personnel Service Center, Coast Guard Facilities Design and Construction Center staff, Haskell Construction, and the Coast Guard Headquarters Housing Program staff all worked together as a team with a focus on ensuring a smooth transition for the Service members. The completion of this project has greatly improved the quality of life for the single Junior Enlisted Service members assigned to the greater Cape Cod area. This facility will serve as home in coming decades for many Service members. The new UPH facility was instrumental in addressing the housing challenges that our Junior members have faced in the very limited rental market of Cape Cod area. n Dustin Bowlin is Food Services Specialist First Class, United States Coast Guard Base Cape Cod. Editor’s Note: The views and opinions expressed in this article are solely those of the author. These views and opinions do not necessarily represent those of the U.S. Coast Guard.
AS S O C I A T I ON NEW S
Balfour Beatty Communities Celebrates the Career of Army Housing Manager Jeanne Adams
10 DEFENSE COMMUNITIES
Photo: Kathy Grim
O
n Tuesday, April 5, 2016, Fort Stewart Family and Hunter Army Airfield (AAF) Homes dedicated the community room at the New Savannah/Callaway Community Center to Jeanne Adams. Adams retired eight years ago as the Army Residential Communities Initiative (RCI) housing chief at Fort Stewart/Hunter AAF. Balfour Beatty Communities felt strongly about recognizing her for her tiger-like courage, commitment, and hard work for Service members and their families, as well as her direct involvement in the early stages of the military family housing privatization projects. Attendees at the dedication ceremony included Chris Williams, president of Balfour Beatty Communities; Terri Edelman, executive vice president; Kathy Grim, senior vice president; Inez Whittington, vice president; and former and current members of the RCI staff and Balfour Beatty Communities employees. In 2008, after seven years of exceptional customer service and a distinguished career in the Army housing program, Adams finally retired. In 2002, with an extensive background in Army housing and assisting military families, she joined the Fort Stewart/Hunter AAF project as the asset manager/chief of the housing division. She also was tasked with collateral duties as the project manager. One of her initial assignments was to serve on the Source Selection Board and select the most highly qualified developer and property management company for the privatization of Army housing at both Fort Stewart and Hunter AAF. In 2003, based on applied criteria, the Army awarded the 50-year Military Housing Privatization Initiative (MHPI) project to Balfour Beatty Communities. This was Balfour Beatty Communities’ first MHPI project. During the early years, Adams supervised the process and successful completion of the business plans for the development, financial operations, maintenance, and property management for the project. To date, the $351 million Fort Stewart/Hunter AAF project has demolished 955 homes, constructed 1,655 new homes, and renovated more than 1,700 homes. In 2008, under Adams’ leadership, the team was recognized as PHMA’s “Army’s Outstanding Housing Installation Team at a Privatized Location.”
FROM LEFT TO RIGHT: Back - Bo Letnaunchyn (BBC), Terri Edelman (BBC), Carl Smith (RCI); Doug Delzeith (Fort Stewart/ Hunter AAF), and Inez Whittington (BBC) Front - Chris Williams (BBC), Jeanne C. Adams
In recognizing Adams’ achievements and dedication, Williams said, “It was our great pleasure to have worked and teamed with Jeanne to provide quality housing for Service members. Her vision and leadership will be felt for a long time to come. She worked hard to make Fort Stewart/Hunter AAF the Southern Living Station of Choice.” Adams was instrumental in the development and success of the Fort Stewart/Hunter AAF RCI Project, and Balfour Beatty Communities wishes to publicly thank her for her service and dedication to the project and Soldiers and their families. n Bo Letnaunchyn is project director for Balfour Beatty Communities, Fort Stewart/Hunter AAF Homes, LLC. For more information, go to balfourbeattycommunities.com.
Special Section: R ESIDENTS’ PROGRAMS AND ACTIVITIES
Better on Base Corvias and the Air Force are working together to improve quality of life in Continental Group Residential Communities By Brandon Masters
I
n September 2013, Corvias Military Living assumed responsibility for the development and management of on-base family housing for the U.S. Air Force’s Continental Group, some of the last Air Force bases to be privatized under the military housing privatization initiative. As construction progresses, with the recent delivery of new homes, community centers, and other amenities, Air Force families living at these installations are beginning to enjoy an increased quality of life. The Continental Group is comprised of Edwards Air Force Base (AFB), California; Eglin AFB, Florida; Eielson AFB, Alaska; Hurlburt Field,
Hurlburt Airfield and Corvias leadership break ground for the new Osprey Landing neighborhood. This was the first groundbreaking ceremony within the Continental Group project.
12 DEFENSE COMMUNITIES
Florida; McConnell AFB, Kansas; and Seymour Johnson AFB, North Carolina. The Air Force selected Corvias Military Living through a competitive solicitation procedure headed by the Air Force Civil Engineering Center (AFCEC). Under the terms of the partnership, the Air Force leased approximately 2,425 acres on six bases to Corvias as part of a 50-year, $725 million deal to improve on-base family housing. Over the course of the agreement, Corvias will finance, plan, design, construct, renovate, manage, and maintain at least 4,040 homes across six bases. During the initial development period (IDP), Corvias will construct 1,308 new homes, renovate 1,077 homes, and build six community centers, with a total development budget of $453 million. The partnership started off strong; the team worked together to increase occupancy in order to put the project in a stable financial position. When ownership was transferred from the Air Force to Corvias, the portfolio rested at approximately 89 percent. Within the first year of operations, occupancy rose to 94 percent and currently is settled at 96 percent. This increase in occupancy is due, in large part, to Corvias’ focus on and improvement of customer service for Airmen and their families. Two big improvements included performing 24/7 emergency maintenance and working with installation teams to expand eligibility criteria. “Our goal from transition was to improve the quality of life for the Service members and their families,” said Heath Burleson, senior vice president for Corvias Military Living. “The Air Force, as was the case with other branches of the military, was dealing with budget constraints due to sequestration. We were able to come in on day one and help them to overcome those financial challenges.” During the same period, the Corvias construction
(TOP) Elgin AFB and Corvias leaderships cut the ribbon on the new Warrior Landing Community Center.
April 2016 the Mojave Sky Community Center at Edwards AFB opened for residents. The LEED-certifiable facility was inspired by Spanish architecture and includes an Olympic-sized swimming pool, indoor and outdoor lounge areas, half-court gymnasium, state-of-theart workout facility, children’s activity area, and a multipurpose room for community events which is complete with full kitchen.
SUMMER 2016  13
April 6, 2016: Leaders from Seymour AFB and Corvias break ground on the site for the new community center. The center’s amenities include an outdoor pool, sport court, volleyball court and two age-specific playgrounds.
team worked with AFCEC and Air Force leadership at each base to create and approve designs for the housing communities. Because the bases are located in different regions of the country, the designs were tailored to meet the needs of each base and region of the country. The team also looked at the existing housing inventories and the disparity in the quality of housing between the various bases. Edwards, Eielson, and Seymour Johnson bases had relatively new housing, while Eglin, McConnell, and Hurlburt Field base housing required more immediate and extensive work, as the majority of the housing was constructed between 1950 and 1970. Based on the age of the existing housing inventory, these installations received funding to provide more immediate improvements during the IDP, whereas the bases with a more modern housing inventory will receive more extensive improvements in the out-year development plans.
our families,” said Colonel Sean M. Farrell, Commander of the 1st Special Operations Wing. All of the homes constructed at Hurlburt Field and within the Continental Group locations will exceed the Air Force benchmarks for square footage. The smallest homes, for Junior-Enlisted families, are approximately 1,600 square feet, and the largest homes, for General Officers, will be nearly 4,000 square feet. All homes will feature two-car garages and modern appliances, and will be energy efficient. Corvias completed the first phase of construction at Hurlburt Field early this year, delivering 145 new homes in two neighborhoods. By the end of the IDP, more than 400 new homes and a community center with a swimming pool will be constructed. Corvias also will build new outdoor amenities to include a dog park, walking trails, and playgrounds with pavilions throughout the communities.
Hurlburt Field
McConnell AFB
The construction process began in June 2014 with a groundbreaking ceremony at Hurlburt Field on the new Osprey Landing neighborhood. In September 2015, the first residents moved into the new homes, which were the first to be delivered in the Continental Group. “Our partnership with Corvias Military Living allows us to modernize and sustain our installation while taking best care of
McConnell AFB was the second installation to receive new homes. In March 2015, Corvias broke ground, and the new homes were delivered by December. The first residents moved in just in time for the holidays and were treated to a special welcome surprise, as each home was decorated with a Christmas tree and wreath. Although some families began moving into new homes
14 DEFENSE COMMUNITIES
in December, many other families had been enjoying the benefits of privatization since 2014 when the renovation program was started. Currently, the Corvias team has completed 76 of 207 home renovations. The renovated homes have similar features as the new homes, including added square footage and upgraded finishes. Residents of McConnell AFB also will enjoy several new community amenities, including a bark park, walking trails, and parks, as well as a state-of-the-art community center. The community center features a swimming pool; gym; fitness center with children’s play area; game room; and space for gatherings, with a kitchen, a computer lab, and a clubroom.
Seymour Johnson AFB Construction continued in April 2016, as the team at Seymour Johnson AFB broke ground on its new community center. Upon completion, the spacious 10,910-squarefoot community center will include an indoor fitness center and gym, game room, separate rooms for teens and toddlers, and a multipurpose room for special events or activities. In addition, the center will boast an outdoor pool, sport court, volleyball court, and two age-specific playgrounds. The project also will consist of a 4,507-square-foot annex building and a 1,568-squarefoot youth center. “We are truly blessed to be getting this community center,” said Colonel Andrew Bernard, Vice Commander of the 4th Fighter Wing. “When we send our Airmen throughout the world, we need a place and a community where the families can be safe, and we need a place where they connect with one another to navigate through the difficult times, and we have that here.” In addition to the state-of-the-art community center, Corvias will complete renovation of 336 homes by the end of the year. The neighborhoods also will receive improvements, including bus stop shelters, playgrounds, and new fencing for several homes.
Edwards AFB In April 2016, at Edwards AFB, the Mojave Sky Community Center was opened for residents. The LEED-certified, 4.5acre facility was inspired by Spanish architecture, and includes an Olympic-sized swimming pool, indoor and outdoor lounge areas, a half-court gymnasium, a stateof-the-art workout facility, a children’s activity area, and a multipurpose room complete with full kitchen and multimedia center. “This community center is contributing to our mission,” said Colonel David Radomski, Vice Commander of the 412th Test Wing. “It’s taking care of our Airmen and ensures they can concentrate on their jobs and contribute to the air power of the United States and the free
world.” The renovation of 522 homes on Edwards AFB is scheduled for completion later this year and will include new flooring, finishes, and for some homes, expanded two-car garages.
Eglin AFB This May, the most recent milestone for the Continental Group was realized at Eglin AFB with the grand opening of the Warrior Landing Community Center and the first new homes in the Warrior Landing neighborhood. The expansive community center features a club room, fitness center, children’s play area, indoor gym, yoga studio, outdoor entertainment area with a kitchen and swimming pool, tennis courts, outdoor basketball court, and volleyball court. “Quality of life for our members and their families has just improved exponentially thanks to the Team Eglin members, who worked so diligently for so long, and to our privatization partner, Corvias Military Living,” said Brigadier General Christopher Azzano, 96th Test Wing Commander. “Providing quality, comfortable, and safe homes, as well as a community atmosphere, helps promote a sense of well-being for our Airmen and their families.” The Eglin AFB project development includes 747 new homes and existing housing, of which 126 homes in the Hidden Oaks community that were built in the early 2000s will be demolished. Currently, family housing is scattered throughout the base. However, at the completion of the IDP, all family housing on base will be within the main base cantonment area, providing more convenience for residents as well as a greater sense of community. The development plan for the Continental Group continues through the remainder of the IDP, with the community center at Seymour Johnson AFB scheduled to open in 2017 and the design for a new community center at Eielson AFB underway. Eielson families benefitted from a new bark park completed last year, and several older homes were demolished to make room for the new community center. The new community amenities and homes being delivered to the Air Force bases within the Continental Group are significantly improving the quality of life for the Service members and families who reside in Corvias homes. As the partnership with the Air Force progresses, Corvias will continue to look for new and innovative ways to support our partner with challenges they may face in this ever-changing climate. n Brandon Masters is regional public affairs manager for Corvias Military Communities. For information, go to atcorviasmilitaryliving.com. SUMMER 2016 15
SPECIAL SECTION: Military Housing Services
Critical Care Across Army installations, newly redesigned health-care facilities are delivering superior medical care to those who need it most By JoAnne Castagna
28  DEFENSE COMMUNITIES
cause great anxiety, stress, and depression—complicating their health conditions further.” Requiring injured Soldiers to be relocated to a major medical facility to receive specialty care may now be a thing of the past. The U.S. Army Medical Department Activity has redesigned its health-care services so that Soldiers may remain at their duty station (installation) with their unit and family members and still promptly receive the critical medical care they require. The new health-care service is available at Fort Drum, home of the 10th Mountain Division (LI), one of the most deployed divisions in the U.S. Army. The U.S. Army Corps of Engineers, New York District, recently completed the construction of two medical clinics on Fort Drum, which will implement the new program design for health-care services. “Many studies have shown that people who are undergoing a healing process or who are trying to recover, that their stress level is directly affected by their ability to heal, so anything we can do to lower stress is just going to be better for the patient,” said Gonzales. The two new facilities are the Bowe Troop Medical Clinic and the Soldier Specialty Care Clinic. Both facilities were constructed by contractor Structural Associates Inc., of Syracuse, New York, under the management of the U.S. Army Corps of Engineers. The clinics are an integral part of the existing medical complex on the installation, and were added to facilitate the new Soldier health-care design and support medical readiness. The 23,000-square-foot clinics were constructed with energyefficient features, rendering them LEED-Silver certifiable.
Bowe Troop Medical Clinic
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hen Soldiers leave home to fight for their country, many return with a variety of injuries. “To get critical health treatment, many Soldiers have to be transferred to a large medical facility like Walter Reed National Military Medical Center in Bethesda, Maryland,” said Staff Sergeant Elizandro Gonzales, noncommissioned officer in charge of occupational therapy at Fort Drum, New York, Medical Department Activity. “Often, the relocation to a medical center results in separation from their units and uprooting their families so they can remain together. This can
The Bowe Troop Medical Clinic is a one-stop medical clinic where Soldiers receive both primary care and medical readiness services. The clinic also provides medical care for American and Canadian Air Force Service members. The clinic includes 16 examination rooms, a radiology department, a medical records department, a laboratory, a procedure room, and a triage area. “ When a Soldier comes in to see us, we can usually get that Soldier an appointment within 24 hours,” said Major Tranessia M. Hanson, Chief, Bowe Troop Medical Clinic Complex. “You don’t see this type of care in a lot of places. In the past, this would take three days, and now we can get treatment in less than 24 hours.” Soldiers who are patients at this clinic and may need additional medical care will receive a referral and treatment at the recently completed Soldier Specialty Care Clinic.
Soldier Specialty Care Clinic The Soldier Specialty Care Clinic is connected to the Guthrie Ambulatory Healthcare Clinic and provides SUMMER 2016 29
Photos: JoAnne Castagna, Public Affairs.
(TOP LEFT) The Bowe Troop Medical Clinic. This clinic provides primary care and medical readiness for Soldiers of the 10th Mountain Division and Air force stationed at Fort Drum. (TOP RIGHT) Soldiers sitting in the waiting room of The Bowe Troop Medical Clinic (LEFT) The Living Room is where some of the daily activities which are part of the occupational therapy are conducted in the Soldiers Specialty Care Clinic at Fort Drum. Designed as a fully functional home setting (which includes a kitchen), therapists help Soldiers perform self-care tasks so they can gain their independent again. The clinic provides several occupational therapy services all under one roof to include Orthopedic, Traumatic Brain Injury and Warrior Transition Battalion.
occupational therapy services and traumatic brain injury (TBI) care. “Soldiers can receive functional fitness treatment, which will allow them to return to duty faster and better,” said Gonzales. “They can receive both functional and capacity evaluations, which are assessments of their capability to perform. This has implications. It can return a Soldier to duty with a better explanation for his or her chain of command of their capabilities, or it can provide a medical board a very clear picture of the deficits that these Soldiers have.” The Soldiers who come to this clinic benefit greatly because the facility is consolidated and offers three occupational therapies in one building, said Gonzales. “In the past, Soldiers needing a variety of treatments would have to go to different medical centers spread out on the installation. Now all occupational therapy treatment is under one roof,” said Gonzales. “This allows for interspecialty consultation. A provider from the TBI section, who suspects that a patient might benefit from something the orthopedic section has to offer, can just walk right down the hallway. They can consult with the providers in each section and come up with a better, clearer treatment plan. This holistic approach will be more effective in returning the Soldiers back to duty or more quickly return them to a level of independence they may not currently have.” Helping Soldiers during the recovery process requires a 30 DEFENSE COMMUNITIES
variety of techniques and practices. One of the treatments includes occupational therapy, practicing everyday life activities using the newly designed Daily Living Room. This is a room that is set up like a functioning home and helps Soldiers practice performing self-care tasks, including bathing, eating, grooming, feeding, and taking care of others. Health-care providers work with Soldiers, sometimes with the assistance of family members, and help them practice daily activities, such as making the bed or coffee and cooking dinner. Just outside the Daily Living Room is a Healing Garden where Soldiers can rest before or after therapy. The garden also is part of the Army’s new health-care design. “We want Soldiers to be in an environment that is conducive to their rehabilitation and guided by skilled therapy staff, which is what we have here,” said Gonzales. “Overall, it’s going to be much better for our Soldiers. This facility is one of the redesigned Army-wide healthcare facilities. It is exciting to be able to better serve and care for our Soldiers.”n JoAnne Castagna is a public affairs specialist and writer for the U.S. Army Corps of Engineers, New York District. Reach her at joanne.castagna@usace.army.mil. Follow her on Twitter at twitter.com/writer4usacenyc.
Special: 20th Anniversary of MHPI
Proud to Set the Standard Through its sustainability efforts and unique programs, Lendlease has been delivering quality military housing for 15 years By Lacey Jamison, Erin Simser, Staci Murphy, and Ann Choo
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n September of 2001, a team of employees from Lendlease traveled to New York to complete the real estate and financial closing of the first privatized military housing partnership. In 2016, Fort Hood Family Housing celebrates the 15-year partnership and leads the charge in what is now Lendlease’s robust Department of Defense (DoD) Communities portfolio. As Lendlease continued to grow its portfolio of military housing communities, the company shifted its focus to developing an in-depth understanding of residents’ requirements and customer service, while also considering future value factors for military partners and families for years to come. “We’re invested in creating the best places,” said Phillip Carpenter, chief operating officer for Lendlease DoD Communities. “A company can’t thrive in this space without also focusing on the best possible outcome for everyone involved. Twenty years after MHPI became the norm, I’d say Lendlease’s commitment and passion are stronger than ever.” “We worked day and night in the beginning to position ourselves as the best choice to partner with the Army, Air Force, Navy, and Marine Corps,” said Carpenter. “Now that we’ve been in the business for 15 years, we’re still working day and night to make sure Service members and their families are living in the best, highest-quality homes available.” As Lendlease’s DoD Communities portfolio diversified to include other Services within the DoD, it also
branched out geographically across the U.S. In 2005, Lendlease closed the Island Palm Communities (formerly Army Hawaii Family Housing) partnership, the largest privatization project awarded by the Army; and Fort Drum Mountain Community Homes in upstate New York. Also in 2005, Atlantic Marine Corps Communities (AMCC), the multisite project serving the U.S. Marine Corps, was financially closed and, over the span of two years, began serving Service members at Marine Corps Air Station (MCAS) Cherry Point, Marine Corps Base Camp Lejeune, MCAS New River, Marine Corps Recruit Depot Parris Island, MCAS Beaufort, Beaufort Naval Hospital, Stewart Air National Guard Base, and Westover Air Reserve Base. The company’s first Air Force project, Hickam Communities in Hawaii, also was awarded in 2005. The same year, Tierra Vista Communities on Peterson and Schriever Air Force Bases in Colorado Springs, Colorado, and Los Angeles Air Force Base in California were finalized and added to the portfolio. Two years later, Lendlease closed on the acquisition and redevelopment of 62 hotels (Phase 1) of the Privatization of Army Lodging (PAL) Program. Lendlease expanded its involvement with the PAL Program from 2010 through 2012 with the second phase, adding 4,600 additional hotel rooms on 11 installations. During 2013 and 2015, the last phases of the PAL Program were awarded, bringing the final inventory to 12,492 hotel rooms on 41 installations. As part of its PAL portfolio, in 2016, Lendlease
Editor’s Note: In the Spring 2016 issue of Defense Communities, I omitted the article from Lendlease Public Partnerships, which should have been published with its MHPI timeline. On behalf of Defense Communities, I apologize for this error. We are running the timeline (again) along with the article in this Summer 2016 issue.
SUMMER 2016 37
completed the first hotel in the U.S. constructed of crosslaminated timber at Redstone Arsenal, Alabama.
Sustainable Communities In an effort to incorporate Lendlease’s corporate values, company leaders began early in the program to ensure sustainability concepts were incorporated into every aspect of the residential communities. Fort Drum Mountain Community Homes became the largest Energy Star community in New York State in 2008. Two years later, Campbell Crossing on Fort Campbell, Kentucky, completed the first two zero-energy homes on a military installation, with AMCC completing its first zero-energy home in 2011. Soaring Heights Communities on DavisMonthan Air Force Base became the largest solar-powered community in the continental U.S. in 2009, with the opening of its 6.1-megawatt solar ground array and rooftop system. AMCC also completed the largest solar hot water system project in the continental U.S. in 2014. “We are a business that goes beyond talking about sustainability,” said Hilary Hawkins, project director for AMCC. “We can easily make a financial case as to why we should incorporate this technology into our communities, but it all comes down to who we are and what we value. When Lendlease won the first project in 2001, we set out to create healthy, thriving communities, and we
know that using clean, sustainable resources is one way to help us achieve that goal.” Taking conservation and sustainability to the next level, the Hickam Communities housing office became the first building in Lendlease’s DoD Communities portfolio to achieve LEED Silver Certification for New Construction in 2011. Also in 2011, Island Palm Communities’ Simson Wisser neighborhood became one of the first in the nation to achieve a LEED-Certified Neighborhood Development Rating from the U.S. Green Building Council, helping set the national standard for LEED neighborhood development. More recently, in 2014, AMCC completed the largest LEED-Gold certified neighborhood on a Marine Corps installation with 537 homes in Midway Park at Camp Lejeune. “Our team worked hard to make sure we adhered to the stringent LEED guidelines and protocol,” said Pete Sims, senior vice president and regional general manager for Island Palm Communities and North Haven Communities. “IPC has invested time and money to build quality homes and communities to provide the best living experience for our residents.” To perpetuate community and social sustainability, the Lendlease Community Fund was established in 2007; the fund supports community-driven efforts for families who live in Lendlease homes and neighborhoods, and for the communities where Lendlease employees live and work.
Lendlease—Snapshots of Success 1996 The 1996 National Defense Authorization Act gives life to the Military Housing Privatization Initiative.
2005 Lendlease financially closes Army Hawaii Family Housing (Island Palm Communities), the largest Army privatization project.
2001 Actus Lend Lease financially closes on the first privatized military housing contract, Fort Hood Family Housing (FHFH).
2005 First Air Force project, Hickam Communities in Hawaii, awarded.
2005 Lendlease closes on Fort Drum Mountain Community Homes (FDMCH), and Atlantic Marine Corps Communities (AMCC).
38 DEFENSE COMMUNITIES
2006 Campbell Crossing becomes home to the first ever handicap accessible Boundless Playground® on a military installation.
2006 Lendlease is chosen by U.S. Air Force to privatize housing at Soaring Heights Communities located on DavisMonthan and Holloman Air Force Base.
2007 Lendlease and the U.S. Army establish the North Haven Communities partnership to develop and manage its family housing at Fort Wainwright and Fort Greely.
2007 Tierra Vista Communities on Peterson and Schriever Air Force Base added to the portfolio.
2007 FDMCH begins development of The Timbers, one of five Army UOQ projects with 192 suite-style apartments and a clubhouse.
2007 Lendlease Community Fund is established to support community-driven efforts for families who live in Lendlease communities, and communities where Lendlease employees work and live.
2008-2009 In partnership with the Army and Bank of America- Merrill Lynch, Lendlease closes on the Privatization of Army Lodging (PAL) Program.
2008 FDMCH becomes the largest Energy Star community in New York State.
2009 Soaring Heights Communities becomes the largest solarpowered community in the Continental U.S.
2009 AMCC home to the first and only Boundless Playground® on a Marine Corps Installation.
In 2011, Island Palm Communities partnered with the Hawaii Agricultural Foundation and Monsanto Hawaii to establish the Kunia Agricultural Park, promoting local agriculture efforts on Oahu. Similar projects have been completed across Lendlease’s DoD portfolio, with the majority of funding coming from the annual 18 FORE MILITARY FAMILIES golf tournament, which is held in Nashville, Tennessee. The tournament, now in its third year, recently raised more than $230,000 for military families.
Resident Well-Being In an effort to focus on resident well-being, Lendlease leadership has developed residential programs that result in making lasting social impressions within its communities. North Haven Communities, Lendlease’s partnership with the U.S. Army in Alaska, sees just hours of daylight during the long winter months. To help counter the potential effects of Seasonal Affective Disorder, Lendlease has incorporated home interiors with bright colors, natural lighting, and fullspectrum lighting in bathrooms and kitchens to aid residents during the long and often dark Alaska winter months. In 2006, Campbell Crossing became home to the first handicap-accessible Boundless Playground on a military installation, with AMCC completing its Boundless Playground in 2009. “The Boundless Playground provides a breakdown for both physical and mental barri-
ers,” said John Bredehoeft, project director for Campbell Crossing. “In addition to being a great resource for children with disabilities to more easily interact and play, it’s also offered parents with disabilities the opportunity to play with their children completely uninhibited. It’s a real gem in our community.” Lendlease’s commitment to sustainability and wellbeing carries over into its concern for both employees’ and residents’ safety, as illustrated by Knox Hills—the housing community on Fort Knox that has won the Kentucky Governor’s Safety and Health Award for six years in a row. Throughout the life of Lendlease’s DoD portfolio, the leaders and employees continuously work hard to ensure that the highest quality product is delivered safely and efficiently to Service members and their families. “We’ve shaped our business based on the needs of our military clients, our Service member residents, and the communities in which we are located,” said Carpenter. “Twenty years after MHPI was signed into law, we feel confident that the goals have been met, and we’ll continue working to make sure they’re met for many years to come.” n Lacey Jamison, Erin Simser, Staci Murphy, and Ann Choo are marketing representatives for Lendlease Public Partnerships, Department of Defense Communities portfolio. For more information, go to lendlease.com.
By Lacey Jamison
2010-2012 Army awards second phase of the PAL project to Lendlease.
2009 FHFH completes largest number of LEED Silver homes in the Army portfolio.
2009 Lendlease completes the first allnew, master planned housing community on Schriever Air Force Base.
2010 Campbell Crossing completes first two zero-energy homes on a military installation.
2011 AMCC completes its first net zero home at Camp Lejeune, NC.
2011 Hickam Communities housing office became first building in Lendlease’s portfolio to achieve Certified LEED for New Construction Silver.
2014 AMCC completes the largest LEED Gold neighborhood on a Marine Corps installation.
2011 North Haven awarded the Top U.S. Army Residential Communities Initiative (RCI) project.
2011 Island Palm Communities establishes the Kunia Agriculture Park through a partnership with Monsanto and the Hawaii Agriculture Foundation.
2015 Knox Hills in partnership with Fort Knox, receives Overall Installation Award for CEL Army Survey.
2013 Final phase of the PAL program awarded to Lendlease.
2011 IPC’s Simson Wisser neighborhood becomes one of the first in the nation to achieve Certified LEED for Neighborhood Development.
2014 AMCC completes the largest solar hot water system project in the Continental U.S.
2015 Campbell Crossing pilots a Building Energy Management System (BEMS).
2016 PAL completes construction of the first hotel in the U.S. constructed with cross laminated timber.
SUMMER 2016 39
ADVERTISING INDEX Company
Contact
Phone
Website
Corvias Group
Amanda Filipowski
401/228-2800
www.corvias.com
C4
877/610-6912
www.hdsupplysolutions.com
C2
HD Supply
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Salsbury Industries
Ricardo Alva
323/846-6700
www.mailboxes.com
33, outsert
Speed Queen/Alliance Laundry
Kate Holmes
920/748-1671
www.speedqueen.com
1
Valley Forge Fabrics
Jason Gans
954/971-1776
www.valleyforge.com
7
Wells Fargo Home Mortgage
Customer Service
800/644-8083
www.wellsfargo.com
C3
Yardi Systems, Inc.
Spencer Stewart
800/866-1144
www.yardi.com
5