Defense
The Magazine of Military Housing, Lodging & Lifestyles
communities SEPTEMBER/OCTOBER 2012
www.phma.com
Home Sweet Home
Innovative solutions provide the comforts of home for servicemen and women Maximizing efficiency in military lodging page 14
Better living, learning at Fort Gordon page 26
Mortgage help for service members page 45
CONTENTS SPECIAL SECTION:
PRIVATIZED AND TRADITIONAL HOUSING AND LODGING
26 Certified for Learning
A new program at Fort Gordon gives trainees a better way to live and learn. By Ted G. Fery, AIA, LEED AP BD+C, and Brittany C. Williams
30 Sustainable Success
A well-designed sustainability program improves profitability and efficiency and reduces waste. By Dominic Barial
34 Comforts of Home
22 10 Common Ground
Functional flooring options can be both stylish and sustainable. By Wendell Hadden
14 Maxing Out Efficiency
Military housing firms partner to bring community and luxury to service members and families. By Christina Meyer
38 Living FRESH ®
A commitment to preserving the planet brings about durable and earth friendly textiles. By Jason Gans
40 Smart Solutions
Unique flooring collections offer an attractive look at an affordable price. By Mohawk Flooring Staff
Monitoring and managing energy usage helps to control utilities. By Ethan Mayeux
18 The 3 Rs of Refinishing
It’s important to know the reasons, resistance, and rewards of refinishing in military housing. By Mario Insenga
22 Expanding Excellence
Rave reviews led to an expansion of Randolph Pointe apartments at Fort Bragg. By Karen Orwin
2 Defense Communities
40
Defense
The Magazine of Military Housing, Lodging & Lifestyles
September/October 2012 u Volume 23, Number 5 u www.phma.com
communities A Publication of the Professional Housing Management Association Publisher Editor Managing Editor Production Assoc. Art Director Ad Sales Manager
Debra J. Stratton Birgitt Seymour Lia Dangelico Christine Umbrell Janelle Welch Alison Bashian
Publishing Offices Stratton Publishing & Marketing Inc. 5285 Shawnee Road, Suite 510 Alexandria, VA 22312-2334 703/914-9200; fax 703/914-6777 defcom@strattonpublishing.com
45 FEATURES 42 The Right Stuff
Asking the right questions and finding the right contractor are essential for a cost-effective building project. By Jennifer Berendt
44 Up to Speed
A better understanding of incentive fees increases productivity in the military housing process. By Curtis Savoy, PHM, CDPM III
45 Preserving Home
Military families get the education and help they need at a mortgage assistance event at Fort Gordon. By Charlie Williams
DEPARTMENTS 4 P resident’s Message
PHMA President Del Eulberg honors the foundation of our democracy: the right to vote.
6 A ssociation News
Defense Communities honored with Award of Excellence; PHMA announces its scholarship winners.
47 M ilitary Marketplace
The go-to resource for products and services designed for the military housing and lodging industry.
49 P HMA Corporate Sustaining Members
56 A dvertising Index
ABOUT THE COVER A pio-
neer of modular carpet tile, Interface offers sophisticated flooring designs like this one for residential and commercial use.
Please send your articles for Defense Communities to Birgitt Seymour at phmadefensecommunities@earthlink.net. NEXT EDITORIAL DEADLINE: January/February: November 5
Advertising Sales Manager Alison Bashian Stratton Publishing & Marketing Inc. 800/335-7500; fax 440/232-0398 alisonb@strattonpublishing.com Editorial Office 544 Windspirit Circle, Prescott, AZ 86303 928/771-9826 phmadefensecommunities@ earthlink.net PHMA Office 154 Fort Evans Road, NE, Leesburg, VA 20176 703/771-1888; fax 703/771-0299 phmaoffice@earthlink.net www.phma.com Executive Director Jon R. Moore Defense Communities (ISSN #1088-9000 USPS #004-502) is published bimonthly by Stratton Publishing & Marketing Inc., 5285 Shawnee Road, Suite 510, Alexandria, VA 22312-2334, for the Professional Housing Management Association, 154 Fort Evans Road, NE, Leesburg, VA 20176. PHMA members receive this publication at the annual subscription rate of $30. Nonmembers’ annual subscription rate is $100. Send sub scription requests to Defense Communities at PHMA. Periodi cals postage paid at Leesburg, VA, and additional mailing offices. Defense Communities, ©2012, Professional Housing Management Association. All rights reserved. All contents of this publication are protected by copyright; however, they may be reproduced in whole or in part with prior approval of the publisher. Prior to photocopying items for educational classroom, internal, or personal use, or to request rights to republish an article, please request reprint permission from Editor, Defense Communities, phmadefensecommunities@ earthlink.net. Unless otherwise stated, articles and editorials express the views of their authors and not necessarily those of PHMA, the editors, or the publisher. Announcements and adver tisements in this publication for products and services do not imply the endorsement of PHMA or any of its members or staff. Postmaster: Send subscription/address changes to: Defense Communities, 154 Fort Evans Road, NE, Leesburg, VA 20176 or e-mail: phmaoffice@earthlink.net. Defense Communities magazine is designed to keep those who operate and manage the whole spectrum of military housing and facilities maintenance informed on the industry’s latest technology, products, and services. It provides a forum for members to share lessons learned, news and events, and training opportunities and updates.
September | October 2012 3
SPECIAL SECTION:
PRIVATIZED AND TRADITIONAL HOUSING AND LODGING
Common Ground Innovative flooring solutions offer choices as stylish as they are sustainable By Wendell Hadden
M
ost spaces—be they residential or commercial—are fashioned from the ground up. So, flooring is a critical component when it comes to design. The options abound along with the rationale and justifications for making a choice. Hard surface? Soft surface? Natural or organic materials? Made-in-America manufacturing? Then, of course, there’s color, texture, and pattern to think about. Decisionmaking can be daunting. And let’s not forget sustainability. For governmental properties, this now bubbles up as a critical factor in specifying a flooring product. A floor covering that contributes to a “greener” space and a reduced environmental footprint can trump all other considerations.
A new era of flooring
Interface’s Raw collection creates a dramatic look for hallways and entry ways. 10 Defense Communities
What’s especially exciting is that manufacturers have found that going green has not necessitated the sacrifice of performance of their products; if anything, incorporating sustainability has yielded measurable improvements. The challenge to invent and reinvent has been met by some unexpected and historic achievements. Today’s flooring, in fact, is “flooring” and astounding the world as companies push the envelope on developing the ultimate in sustainable products. Or, at least that’s the case at Interface. We are manufacturing pioneers of modular carpet tile, but equally renowned as trailblazers in sustainability. In addition to being a longtime preferred brand recommended to military housing managed by Lend Lease, we have a GSA agreement with the U.S. Army Exchange. One of Interface’s latest feats is a carpet tile that is constructed of fiber created from salvaged commercial fishing nets and industrial sludge. It’s hard to believe something so vile and gross can be transformed into beauty—but we’ve found a way to do so. We take yarn produced from this waste matter and weave it together with recycled yarns extracted from our own and other end-of-life carpet tile and broad-
The Urban Retreat collection explores the contrast between natural and man-made.
loom carpet (collected and processed from across North America in our own ReEntry recycling facility) to offer up an attractive and durable new floor covering. “Raw” is among the designs we recently introduced featuring this new yarn construction, and it has won several awards including the 2011 Popular Science magazine “Best of What’s New” honor.
Taking sustainable steps Interface has made a gutsy vow to be off oil by 2020—practically heresy in an industry that’s so dependent on petroleum-based ingredients that go into yarns. In fact, most synthetic flooring is a petrochemical derivative. At some point, we have to decide what’s a better use for our limited oil resources—carpet or fuel for F-15s? So, our company made this Mission Zero pledge, and it has sparked revolutionary innovations like Raw. An inherent trait of Interface is to continually look at product development through the lens of “what’s next?” After all, the entire concept of modular carpet tile was foreign and novel when it first came to the U.S. in the 70s. Originally, it provided the perfect solution for commercial applications at a time when businesses were installing computer systems with elevated flooring levels housing a highway of electrical
cables beneath. The carpet tiles could easily be removed to gain access to the wiring. Gradually, the benefits of carpet tile versus rolled carpet became apparent—practicality was then and now continues to be an inarguable advantage. The easy removal and replacement of a tile if damaged still remains the No. 1 selling point. It boils down to a long-term economical solution and it’s proving to also be one of the most sustainable, as well.
What’s next? So, what’s now in sight through our “what’s next” lens? Biophilia. Not exactly new, it’s a term that’s been in use for nearly a century to describe the instinctive bond between humans and other forms of nature, explaining why we so often choose to surround ourselves with all that Mother Nature offers. At Interface, this study of biophilia has inspired our design team to create a collection called “Urban Retreat.” And the nine patterns that comprise the series are all produced on the same yarn platform as Raw. So the fundamental aesthetic extraordinarily is in sync with the sustainability characteristics of tiles. The patterns range from refined textures to broad organic forms. Grouped into three categories with three patterns each September | October 2012 11
—Urban Retreat One, Two, and Three—the styles explore the contrast between Mother Nature and man-made, like concrete giving way to grass and the deeply carved character of an old tree set against the architecture of a man-made grid. Urban Retreat One reflects the contrasts of modern cities; sharp and blurred, classic and futuristic, eclectic and austere. When grouped together, the three designs in this category create the look of moss growing on stone, with veins of green running across the floor and blending subtly on either edge into a neutral ground for a soft ombre effect. Urban Retreat Two combines the orderly and the organic in an exquisitely restrained palette, with references as diverse as modernist architecture and exposed tree bark. In fact, bark is recreated to incredible effect in one of the styles, utilizing Interface’s advances in tufting to create a carved, weathered design with shifts in height and texture that are at once edgy and ethereal. Urban Retreat Three offers tone-on-tone textural complements to the other two groups. Patterns call to mind soft, smooth French limestone and shimmering linen. The color palettes of all three groups complement one another, with the use of earthy neutrals and lush greens that reference lichen, grass, ivy, and moss.
Urban meets natural Research suggests that as many as 88 percent of millennials would prefer to live in an urban setting. As younger generations drive businesses into major cities, we’ve begun to see a greening of those areas, from the sprouting of rooftop gardens to the rejuvenation of neglected landscape such as New York’s High Line. Instead of trying to create glass and concrete cities that we need to escape in order to enjoy nature, we’re trying to bring nature back into the urban complex. I think both Urban Retreat and Raw are the types of flooring designs that speak to this trend. Individuals who are in charge of making decisions about floor coverings should note it’s now easier to take a stand on sustainability. And at Interface, if we can help Uncle Sam and Mother Nature meet on common ground — or, in this case flooring solutions — we’re happy to have played a part. n Wendell Hadden is vice president, Interface. For more information contact Steve Arbaugh at steve.arbaugh@interface.com. 12 Defense Communities
Advertising Index Company, Contact
Phone
Web Site
Page
ADM International, Inc., Gary Raphael
773/774-2400
www.admintl.com
C2
Balfour Beatty Communities, Kathy Grim
610/355-8206
www.bbcgrp.com
1
Coit Worldwide, Shawn Aghababian
800/367-2648
www.coit.com
39
Cort Business Services, Peggy Moore
301/324-8606
www.cort1.com
15
GSA www.gsa.gov 23 Home Depot Government Solutions, Lyn Alvarado
813/806-3170
www.homedepot.com
25
HPFI (High Point Furniture Industries), Mike Wissman
800-447-3462
www.hpfi.com
33
Kenyon, Suzanne Owens
860/664-4906
www.kenyonappliances.com
21
Microfridge Inc., Benjamin Otte
508/660-9200
www.microfridge.com
7
MilitaryByOwner Advertising, Dave Gran
540/446-4676
www.MilitaryByOwner.com
16
Norix Group, Inc., Randy Duffer
800/234-4900
www.norix.com
12
Oakwood Corporate Housing, Mary Jacenich
888/268.9998
www.oakwood.com/government
17
Picerne Military Housing, Amanda Filipowski
334/503-3609
www.picernemh.com
27
Protect-A-Bed, Brian Hirsch
414/731-1663
www.protectabed.com
29
Salsbury Industries, Ricardo Alva
323/846-6700
www.mailboxes.com
31
The Refinishing Touch, Mario Insenga
770/642-4169
www.therefinishingtouch.com
8
Trinity Furniture, Jorge Lagueruela
336/472-6660
www.trinityfurniture.com
37
University Loft Company, James Jannetides
317/631-5433
www.universityloft.com
C4
Wells Fargo Home Mortgage, Customer Service
800/644-8083
www.wellsfargo.com
35
Yardi, Spencer Stewart
800/866-1144
www.yardi.com
C3
56  Defense Communities