First Line Company Brochure 2013

Clutch

Steering and Suspension

Braking

Cooling

Wheel Bearings

Boots and Gaiters

Cables

Starters & Alternators

Mountings and Bushes

Fuel Pumps

Filters

Belts

Welcome to First Line First Line is an internationally renowned distributor of matching OE components and has over 30 years experience in the automotive aftermarket.

From its beginnings as sole UK distributor of Mann Filters, First Line is now operating from over 140,000 square feet (13,000m2) of warehouse space over multiple locations, offering distribution around the world, with the Headquarters located in Oxfordshire, England.

First Line offers a leading range of over 12 product lines and works hard to build long standing customer relations.

First Line is also the proud owner of 100 year old brand Borg & Beck, and has invested in people, product development and test equipment to maintain its leading position in the 21st century.

www.firstline.co.uk

Our Growth > Over 30 years experience > 160 staff > Over 12 product groups > Over 35,000 references > Global logistics solutions

Our Quality Quality Procedure

Quality Certificates

First Line take important steps to ensure the highest of quality is maintained: > Factory inspections

The quality procedures are demonstrated by quality certificates:

> Product testing

> R90

> Visual inspection on arrival

> ISO 9001:2008

> Continual inspections throughout supply

> CTP

> Country specific quality control

> Block Exemption Regulation Proof

Quality Guarantee

Quality Testing

First Line ensure that the after sales care is to the highest standards:

Large investments has been made by the company to be able to test the products on site and give fast and accurate reports:

> All products are covered by a comprehensive warranty > Dedicated technical team to resolve any issues efficiently

> Modern test centre > Training facility > Engineering staff > Data printing analysis

www.borgandbeck.com

Research & Development Cross Reference

Pricing

Logistics

> Major comparable suppliers > Cross references on TecDoc and webcat > Cross references on request > OE cross references

> Researched, market specific

> Excellent reliability & flexibility from a wide range of Logistics service providers

> Profit through the chain > Dedicated analytical team

> Longstanding carrier relationships, offering a fast & professional approach > Experience in global parcel & pallet distribution

Online Catalogue

Technical Support

www.firstline.co.uk/webcat

> Product support & testing

> Free and simple to use > Graphics to aid identification > Updated weekly > Researched vehicle database > TecDoc > MAM > TecCom

> Training

www.firstline.co.uk

> Full time product engineers > Technical bulletins

Online Clutch Warranty Claims Portal > Quick & easy process with full technical report > Upload photos from your camera / smart phone > Get a response within 5 working days www.bbwarranty.com

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First Line offers a leading range of over 12 product lines, for passenger cars and light commercial vehicles. We focus on quality, range, service, and availability.

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> Over 3,600 models > New to range added monthly > Growing product portfolio

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Company Representation

We have distribution centers in: > UK (Headquarters) > Northern Ireland > Spain (Valencia, Malaga, Corunna) > Benelux > Hungary

www.firstline.co.uk

Andrew McCluskey

Kevin Neaverson

Terry Fisher

Davide Piaser

Export Sales Manager (Western Europe) a.mccluskey@firstline.co.uk +44 (0) 7885406983

General Export Manager k.neaverson@firstline.co.uk +44 (0) 7725263874

General Sales Manager (UK) t.fisher@firstline.co.uk +44 (0) 7831484957

Export Sales Manager (Eastern Europe) d.piaser@firstline.co.uk +44 (0) 7970202953

Summary Range

Availability

Quality

Service

> First to market with new product

> Consistently high first pick availability

> Quality checking process > In house testing facilities

> Dedicated sales and support team

> Growing product portfolio

> Back order facilities

> Complete technical support

> Full marketing solutions

> New to range highlights added monthly

> Improved stock management for customers

> Technical training available

> Multi-lingual staff

> Quality certificates

> Easy to deal with offering considered stock management programmes

> Late cut off time

> Comprehensive warranty

www.borgandbeck.com

Sales. +44 (0) 1869 248 484 Technical. +44 (0) 1869 329 709 Fax. +44 (0) 1869 240 472 Chalker Way, Oxfordshire, OX16 4XD, UK www.firstline.co.uk

www.borgandbeck.com