BOSTON PROGRAMMING STUDY 07.03.2014
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A B O U T T H E P R O J E C T
S O N O S N O W
O V E R V I E W
P R O G R A M M I N G S U M M A R Y
S U P P O R T I N G D A T A
I N T E R V I E W N O T E S 3
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1 ABOUT THE PROJECT... The goal of this programming study is to provide SONOS with a forecasted view of their employee’s space needs in order to support the effectiveness of their future growth and workspace environment. This study is based off of data collected from interviews between TROIKA and 12 SONOS employees. Through these interviews each employee acted as a spokesperson for their department, providing TROIKA with valuable information regarding employee counts, space requirements, workspace environment needs, and social/ammenity requests. The results of this programming study should lead to exciting, engaging spaces for the company, branding opportunities spreading its creative culture, and innovative audio spaces for employees and visitors to be part of the SONOS experience.
5
2
2014
214 USF/PERSON
SONOS NOW... Before beginning the interview process, TROIKA conducted an onsite observational walkthrough of the current SONOS space in order to gather an overall understanding of the departmental layout, work flow, and density. During this walkthrough a number of individuals within each department were briefly questioned about their spaces. The highlighted floor plans to the left and the Department Schedule shown below are the graphic representation of this walkthrough. The initial understanding of these spaces was a critical element when conducting the official programming interviews. The takeaway from this initial walkthrough was that the existing layout is inefficient and crowded, a product of the rapid growth of the company within a building where there is minimal expansion opportunities. The densification resulting from these issues skews the USF per person metric (shown above). This number is based on the usable square footage measured off of the plans shown to the left (46,829 USF) divided by the expected employee count for the 2014 Fiscal Year of 219 people. It was also discovered that departments and locations shown in the graphics on this page are a generalization. The densification has led to a mingling of departments sometimes creating unexpected benefits in workflow while at other times creating distractions and difficult working environments.
DEPARTMENT SCHEDULE LEVEL
SONOS ZONE
DEPARTMENT
TEAMS INCLUDED
OCCUPANCY
02 SECOND FLOOR
2ND FLOOR
PRODUCT DEVELOPMENT
SW & HW DEVELOPERS
APPROX. 40 PPL
03 THIRD FLOOR
HARDWARE/PLTE
HARDWARE LAB
LABS: PRODUCTION LINE TEST, ELECTRONICS, HW, ACOUSTIC
APPROX. 14 PPL
03 THIRD FLOOR
THORNDIKE WING
PRODUCT DEVELOPMENT
SW,HW, UX DEVELOPERS
APPROX. 60 PPL
03 THIRD FLOOR
HARDWARE/PLTE
HARDWARE LAB
LABS: ACOUSTIC
NA
03 THIRD FLOOR
QA WING
QUALITY ASSURANCE
QUALITY ASSURANCE
APPROX. 20 PPL
03 THIRD FLOOR
SUPPORT WING
CUSTOMER SUPPORT
CUSTOMER SUPPORT
APPROX. 25 PPL
03 THIRD FLOOR
FULD SPACE
FUTURE CUST. SUPPORT
CUSTOMER SUPPORT MOVING INTO
APPROX. 50+ PPL
03 THIRD FLOOR
FIRST STREET WING
FINANCE, IT, OPS, SALES
FINANCE, IT, OPS, SALES
APPROX. 32 PPL
03 THIRD FLOOR
ATRIUM WING
PRODUCT MANAGEMENT, FACILITIES, HR
RECEPTION, PRODUCT MANAGEMENT, FACILITIES, HR
APPROX. 25 PPL
03 THIRD FLOOR
ATRIUM WING WEST
CUSTOMER SUPPORT
CUSTOMER SUPPORT
APPROX. 25 PPL
04 FOURTH FLOOR
4TH FLOOR
SOUND LAB
LABS: ACOUSTIC, 3D PRINTER
APPROX. 9 PPL
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DEPARTMENT LEGEND
MEN
PRODUCT DEVELOPMENT
FLOOR
WOMEN
ATRIUM
EXTERIOR COURTYARD 2
35PF 30PVH
95040-MF 95040-MF BF
24SCFC 60
Z6DM1448L
30x60
BF
24SCFC
24SCFC 60
60
30x60
Z6DM1448L
60
30x60
Z6DM1448L
65PL 65LL
UCON4
TPH36
W35/36R
1
B/B/F
R 36x72-
1
24L/24
TPH36
W35/36R
2 2
24x2424x36
TPH36
B/B/F
35TT
UCON2
15PVH 35PF
24x3624x24
78054_WA
W35/36R
50PE
W50/60R
95040-MF
35 prtd 36
B/B/F
35PE W35/36R
35 prtd 36
1 1
TPH36
CBL P72
R
CBR
24L/24
CBL
CBR
CBL
24x42 2
1
1
65PE
30PVH
TPH42
35PL 35LL
TPH36 W35/36R
W35/42R
35 mono 36
Strd 35 prtd 42
35TT
TPH42 W35/36R
35 mono 36
W35/42R
35 mono 42
TPH36UCON2 W35/36R
35 mono 36
W35/36R
35 mono 36
CBR
CBL
CBR
CBL
24x42
1 TPH36
W35/36R
35TT
35 mono 36
1
2
TPT36
TPH42
W35/36R
W35/42R
35 mono 36
35 mono 42
3 TPT36 W35/36R
35 mono 36
TPH36UCON2 W35/36R
35 mono 36
CBR
CBL
CBR
CBL
24x42
3 TPH36
W35/36R
35TT
35 mono 36
1
3
TPT36 W35/36R
35 mono 36
TPH42 W35/42R
35 mono 42
15PVH
1 TPT36 W35/36R
TPH36UCON2 W35/36R
35 mono 36
35 mono 36
35LL
35 prtd 36
50PE
2 W35/36R
65PE
35TT
35 prtd 36
72x36-
2
TPH36
50 Aisle Mkrbd 48
P72
CBL
Strd 65 Mono 36
30PVH 35PF
CBR
RL-MHW
50 mono P60 60
78054_WA
95040-MF
78054_WA
RL-MHW
50PE
50PE
50PE
CBR 95040-MF
2
CBL
WBK
24x84T
CBR 2
CBR
95040-MF
24x84 2
CBL
TPH60
24x60 WBK
TPH60
W50/60R
60 mkrP60bd 60
W50/60R
24x60 2
CBL
JC
78054_WA
50PE
CBR TPH60
2
P84
P84
95040-MF
W50/60R
60 mkrP60bd 60
24x60 WBK
TPH60
50 prt prt mono 60
50 prt prt mono 60
W50/60R
24x60
WBK 95040-MF
2
CBL
JC
B/B/F
B/B/F
B/B/F
95040-MF
W50/24R
B/B/F
50PE W50/24R
50 mono 24
50 mono 24
B/B/F
50PE W50/24R
50 end 24
B/B/F
50PE
CBR 2
TPH60 P84
95040-MF
50 end 60
W50/60R
60 mkrP60bd 60
24x60 TPH60
24x60
50 end 60
W50/60R
P84
2
CBL
TPT36
WBK
W50/60R
50TT
24x24
ZDOC36U
65TT
TPT36UCON4
65 prtd 36
ZDOC36U
65 prtd 36
24x24
W50/24R
50 end 24
BPT72
50TL 15PVH50PL
3
TPH36UCON3
65 prtd 36 P72
50PE 50PE
P72
B/B/F
TPH36 8988EBZ3
3
B/B/F
3
TPH36
65 prtd 36 P72
W65/48R
W65/36R
Strd 65 Mono 36
Strd 65 Mono 48
50PE
TPT36
ZDOC36U
24x24
30PVH35PF
3 24x36
65 prtd 36
W35/36R
35 prtd 36
CBL
RL-MHW
2 24x36
W35/36R
TPH36 8988EBZ3
35PE W35/36R
24x36
1
TPH36
RL-MHW
CBR P72
R
CBL
24L/24
2
36x72-
W35/36R
UCON2
TPH36
24x24
35 prtd 36
TPH36 8988EBZ3
P72
ZDOC36U
35TT
Strd 65 Mono 30
W65/30R
24x24
Strd 65P30 Mono 30
ZDOC36U
R
P72
TPH36
3
W35/36R
8988EBZ3
35 prtd 36
50PE
1
1
24L/24
24x48 2
TPH36
CBR RL-MHW
72x36-
CBL
29PENL
35 prtd 36
29PENR
CBR
65 prtd 36
65PF
35TT W35/36R
R
1
24L/24 72x36-
P72
65PE
CBR
W65/30R
30PVH 35PF
3 TPH36
Strd 65P30 Mono 30
UCON2
TPH36
35 prtd 36
TPT36 ZDOC36U
24x24
JC
24x24
RL-MHW
15PVH
95040-MF B/B/F
TPT36 ZDOC36U
35 prtd 36
TPH36 3
TPH36
24x2424x36
2
WBK
RL-MHW
50PF
JC
95040-MF
R 24L/24
2
50PE
72x36-
W35/36R
35 prtd 36
TPH36
35TT W35/36R
R
1
24L/24
TPH36
36x72-
CBL
1
CBR
P72
35 prtd 36
30PVH 35PF
24x46 65PE
60
P72
60
CBL
24x46 1
BPT72
RL-MHW
1
2
24x46
W35/36R
60
UCON2
35 prtd 36
60
3
ZDOC36U
TPH36 8988EBZ3
24x46 1
BPT72
78054_WA
29PENR 24x36
50PE
29PENL RL-MHW
1
CBR P72
R
CBL
24L/24
36x72-
P72
3
35PF 30PVH
R
W65/30R
Strd 65P30 Mono 30
UCON2
TPH36
ZDOC36U
24x24
1
24x24
24L/24
ZDOC36U
P72
P72
65PE
CBR
TPH36
3 R
CBL
24L/24
2
36x72-
W50/36R
50 end prt ins. 36
TPH36
72x36-
P72
W65/36R
TPH36
50TT
2 24x36
35PE
50PE W50/36R
50 end prt ins. 36
24x36
W50/36R
1
50 end prt ins. 36
TPH36
RL-MHW
CBR
CBL
UCON3
Strd 65 Mono 30
R
W50/36R
50PF 15PVH
65 prt prt 36
W65/36R
RL-MHW
TPH36 8988EBZ3
1
24L/24
65 prt prt 36
TPH36UCON4 65XX
50 end prt ins. 36
TPH36
72x36-
CBR
2
P72
ZDO C36U
W65/36R
8988EBZ3
35PE
1
78054_WA
W35/36R
50PE
50PE
35 prtd 36
50 end 24
W50/24R
W50/24R
50 mono 24
B/B/F
TPH36
24x46
50PE
50PE
48x96
CBL
W35/36R
CBR
B/B/F
50PE
2
35 prtd 36
60
2
TPH60
50PE
W50/24R
50 mono 24
B/B/F
65PE
65PL 65LL
24x36
TPH36
TPH36 8988EBZ3
60
P84
95040-MF
CBR
CBR
95040-MF
95040-MF
UCON4
W50/36R
50 end prt ins. 36
24x36
W50/36R
1
50 end prt ins. 36
TPH36
35TT
24x60
W50/60R
W50/60R
W50/60R
60 mkrP60bd 60
50 prt prt mono 60
phase 1 worktable ext 60P84
2
TPH60
95040-MF
2
TPH60
29PENL
78054_WA
R
CBR
W65/36R
CBR
W35/36R
WBK
WBK
1
24L/24
CBL
P72
P30 W65/30R
35 prtd 36
B/B/F
50TT
UCON3 8988EBZ3 TPH24
24x46
R
CBL
24L/24
2
36x72-
W50/36R
65PE
TPH36
24x46 TPH60
60
50PF
W50/24R
PMK48 ZDHS48RS
UCON3 50XX
60
TPH36
72x36-
24x48
50 end prt ins. 36
TPH36
RL-MHW
24x24
65 prt prt 36
W65/36R
JC
24x60 1
95040-MF 24x46
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48LS TPT96
1
P84phase 1 worktable ext 60 W50/60R
24x60
W50/60R
P84
95040-MF
JC 2
1
W65/36R
29PENR
50TT
35PE W35/36R
2
50 seg spine 48
W50/48R
TPH24
50XX
65TS
W50/36R
W50/48R
UCON3
RL-MHW
35 prtd 36
CBL
50 seg spine 48
W50/24R
UCON3 TPH24
1
24x46
60 mkrP60bd 60
24x60
R
W50/36R
50 prtd 36
P84
UCON4
29PENR
29PENL
ABD26F 36 LM 29PENR
65PL 65LL
B/B/F
B/B/F 29HL
95040-MF
29HL
29HL
84
30x84
Z6DM1460D 29HR
29HR
29HL 29HR
R 24L/24
2
72x36-
W35/36R
TPH36
29HL 29HR
65PE W50/30R
50 endP30 prt ins. 30
29HR
24x3624x24
1
CBL
65 prtd 36
35 prtd 36
CBR
P72
UCON4 W65/36R P72
35TT
50PE
ZDOC36U 1
35PF 30PVH
R
24x24
2 W65/36R
65 prtd 36
W35/36R
BPT72
65PL 65LL
RL-MHW
35 prtd 36
78054_WA
UCON2
1
78054_WA
78054_WA
78054_WA
78054_WA
3 24L/24
29HL
30PVH
RL-MHW
ZDOC36U
TPH36
29HR
30PVH 35TL 35PL UCON2 JC
30PVH
65 prtd 36
R
UCON4
TPH36 W65/36RTPH36
65 prtd 36
24L/24
W50/30R
TPH36 W65/36RTPT36
TPH36
50 endP30 prt ins. 30
W35/36R
24x36
1
CBR
RL-MHW
P72
R
CBL
24L/24
2
36x72-
W35/36R
35 prtd 36
Strd 65 Mono 30
UCON2 65TT
65PF
TPT36 W65/36R
65 prtd 36
RL-MHW
36x72-
Z6DM1460L
CBL
Z6DM1460L
84
Z6DM1460L
P66
Z6DM1460L
CBR
36x84
78054_WA 29HR
29HL
29HL
W50/24F
24x24 24x30
11'-3"
50 end 60
B/B/F
50PE
95040-MF
W50/60R
60 mkrP60bd 60
2
CBL
24x60
2
W50/42R
50 prt prt mono 42
B/B/F
W50/24R
50 end 24
WBK
WBK
P84
50PE
CBR
50PF
50PL 50LL
TPH60UCON3
B/B/F
W50/42R
50 prt prt mono 42
24x60
W50/60R
50 mkrbd 60
95040-MF
B/B/F
50PE
CBR
95040-MF
95040-MF
24x42 24x42
8'-53/8"
8'-53/8"
50PE
95040-MF
2
24x60
60 mkrP60bd 60
W50/60R
WBK
50PL 50LL
50PF
WBK
W50/48R
TPH60UCON3
24x60
50 end 60
W50/60R
P84
2
CBL
50PL 50LL
29HL
78054_WA
30x84
B/B/F 29HR
2
24x24 ZDOC36U 2 1
3
Z6DM1460D
24x24 ZDOC36U 2
1
TPH36
TPH36
UCON4
84 78054_WA
W65/36R
65 prtd 36
W65/36R P72
W65/36R
65 prtd 36
29HL
78054_WA
W35/36R
50TT W50/48R
B/B/F
50PL 50LL
UCON3 TPH24
W50/24R
aisle 50 P24 prt inside 24
1
CBR 72x36-
W35/36R
TPH36
35 prtd 36
2
24L/24
R
50 fab aisle mono 48
60
P84
W35/36R
R
W50/60R
50 end 24
35 prtd 36
24L/24
PMK48 ZDHS48RS
TPH60UCON3
W50/24R
50PE
TPH36
24x46 1
P84
35TT
50PE
60 24x60 2 JC W50/24R
50 end 24
50 end 60
29HR
50PL 50TL
65PF
29HR
36x72-
CBL
P72
PMK48 ZDHS48LS
50 end 24
23'-03/8"
29HR
CBR
1
50 fab aisle mono 48
W50/24R
JC
BPT72
50PL 50LL
UCON3
BPT72
1
W50/60R
35 prtd 36
29PENL
CBL B/B/F
B/B/F
2 TPH60
WBK
35PF 30PVH 24x2424x36
50PF
24x46
24x60
RL-MHW
50PE
CBR
50PL 50LL
TPH36
UCON3
W50/60R
60 mkrP60bd 60
UCON3 TPH24
W50/24R
1
W50/24R
aisle 50P24 prt inside 24
2
24x46 PMK48 W50/48R
50 fab aisle mono 48
50TT
8988EBZ3 TPH24
UCON3
W50/48R
50 fab aisle mono 48
50PE
60
60
PMK48
W50/24R
CH
1 8988EBZ3 TPH24
aisle 50P24 prt inside 24
P24inside 24 aisle 50 prt
50PL 50LL
24x36
24x46
UCON3 TPH24
aisle 50 P24 prt inside 24
W35/36R
1 W50/24R
W50/48R
50 fab aisle mono 48
50TT
35 prtd 36
24x46
PMK48 ZDHS48RS
UCON3
W50/48R
UCON2
TPH36
60
PMK48 ZDHS48LS
50 fab aisle mono 48
3
ZDOC36U
1
TPH24
95040-MF
95040-MF
CBL
60
1 W50/24R
aisle 50P24 prt inside 24
50PE
WBK
P72
50PL 50LL
R
24x46 TPH60UCON3
65PE
24x60
W50/60R
50 mkrbd 60
50PF
TPT96
P84
TPH42
B/B/F
JC
50PE
2
50PE
CBR
30x30 42LL 42PL
CBL
2
CBR
50PL 50LL
24L/24
7PVH
UCON2
B/B/F
50 end 24
95040-MF
P84
50PE
ZDHS48LS
W50/24R
CIF 24x60
TPH42
W50/60R
TPH60UCON3
50PF
UCON3 TPH24
72x36-
50PL 50LL
UCON3 TPH24
1
60 mkrP60bd 60
15x60
50 P60 end 60
TPH42
B/B/F
W50/42R
50 prt prt mono 42
W50/60R
2
24x60
ZDHS48RS
TPT96
P84
95040-MF
P84
50PE
1
R
W50/36R
W35/36R
W50/24R
24x46
2
CBR
50PE
W50/24R
60
aisle 50 P24 prt inside 24
24x46
W50/48R
PMK48 ZDHS48RS
3
24L/24
50 end prt ins. 36
TPH36
36x72-
CBL
50 fab aisle mono 48
P72
35 prtd 36
aisle 50 P24 prt inside 24
W50/48R
PMK48 ZDHS48RS 60
60
PP42
CBL
CIF 24x60
TPH42
50TT
CBR
BPT72 P30 Strd 65 Mono 30 W65/30R
50 fab aisle mono 48
UCON3
WBK
50P24 end 24 W50/24R
WBK
W50/42R
50 prt prt PP42mono 42
24x46
W50/24F
50TT
PMK48 ZDHS48LS TPT96
rcptn.lam 50 24
W50/48R
TPH24 1
W42/36F
50 fab aisle mono 48
W50/24R
rcptn.lam 36
aisle 50 P24 prt inside 24
W42/30F
50PL 50LL
UCON3 TPH24
1
W42/30F
W50/24R
24x46
rcptn. 30
aisle 50 P24 prt inside 24
W50/48R
PMK48 ZDHS48RS
24/30x84
50 fab aisle mono 48
60
60
B/B/F
50PF
50TT
UCON3
WBK
24x46
95040-MF
UCON4
95040-MF
50PE
TPH24
W50/48R
PMK48 ZDHS48LS TPT96
1
60 mkrP60bd 60 W50/60R
60
2
WBK
50 fab aisle mono 48
W50/24R
8988EBZ3 TPH24
WBK
24x46
W50/48R
PMK48 ZDHS48LS
50 fab aisle mono 48
50PE
W50/60R
95040-MF
95040-MF
15PVH
TPH36
17'-21/2"
aisle 50 P24 prt inside 24
W42/30F
24x60 CBL
rcptn.lam 30
2
B/B/F
TPT96
24x36
1
W50/36R
50 end prt ins. 36
TPH36
TPH36
50PL 50LL
W50/60R
1
B/B/F
CBR
W50/24R
50PE RL-MH
RL-MHW
50 end 60
P84
W50/24R
TPH60UCON3
2
60 mkrP60bd 60
W
BPT72 TPH36
50 end 24
50PE
W50/24R
TPH60
TPT96
W50/24R
50 mono 24
BPT72
50 end 24
P84
24x60
rcptn.30
50 end 60 W50/60R
WBK
P51 50T
24"D x 72"W
8988EBZ3 TPH24
UCON3
24"D x 72"W
TPH36 ZDO C36U
3
P24inside 24 aisle 50 prt
W50/24R
W65/36R
50 mono 24
50PF 15PVH
65 prtd 36
P72
TPH36
7PVH
P66
CBL
RL-MHW
65 prtd 36 W65/36R
rcptn.lam 50 24
TPH30
50PE
78054_WA
B/B/F
TPH30
84 Z6DM1460L
30x84
84 84
84
29HL
29HR 35PL
W35/30R
84
30x84
Z6DM1460D
95040-MF
29HL
35TL
24x24 24x30
95040-MF
29HR
29HR
29HL
UCON2
35 prtd 30
95040-MF
84
29HR
W35/36R
35 prtd 36
24L/24
TPH36
36x72-
29HL
29HL
29HL
P72
R
W35/30R
B/B/F
95040-MF
30PVH
TPH36
Z6DM1460L
30x84
29HR
2
CBL
35 prtd 30
B/B/F
95040-MF 30x84
29HR
24x36
W35/36R
35 prtd 36
TPH36
29HR
30x84
30x84
TPH30
30x84
CBR
50PE
TPH36
95040-MF
95040-MF
CBL
W50/24R
50 mono 24
24"D x 72"W
B/B/F
B/B/F
B/B/F
24x30 CBR
P51 50T
TPH36 ZDO C36U
3
78054_WA
CBL
UCON3
TPH36
BPT72
30x84
35 prtd 36
50PE
BPT72
50PE
TPH36
W35/30R
CBR
JC
35 P30 prtd 30
24x36
W35/36R
35 prtd 36
24x36
RL-MHW
1
TPH36
24x36
W50/36R
W50/24R
W65/36R
50 mono 24
W65/36R
RL-MH
24"D x 72"W
29HL
36x72-
TPH36 W65/36R
65 prtd 36
P72
P72
CBR
R
CBL
1
2
35TL 35PL
UCON2
1
24L/24
50 end prt ins. 36
TPH36
W35/36R
72x36-
CBL
35 prtd 36
2
65PE
P72
TPH36
W65/36R
TPH36
ZDO C36U
CBR
CBR
W35/36R
65 prtd 36
P72
TPH36
24x24
W35/36R
24"D x 72"W
R
TPH36
W50/36R
65PE
35 prtd 36
65 prtd 36 W65/36R
UCON3
1
24L/24
50 end prt ins. 36
72x36-
TPH36
W65/30R
CBL
50TL 15PVH50PL
W65/36R
TPH36 2
W
50PF 15PVH
65 prtd 36
P72
29HR
P72
UCON4
65 prtd 36
P72
W65/36R
ZDO C36U
24x24
29PENR
65 prtd 36
29HL
TPH36 8988EBZ3
P72
8988EBZ3
15PVH50PL 50TL
65 prtd 36
UCON3
BPT72
R
W50/36R
35PL 35TL
1
24L/24
ZDO C36U
TPH36
50 end prt ins. 36
TPH36
72x36-
CBR
UCON4
24x24
Strd 65P30 Mono 30
W35/36R
P72
65TT
65PF
35 prtd 36
CBL
P30 W65/30R
W65/36R
ZDO C36U 1
RL-MHW
29HR
TPH36
2
65PE 24x24
65 prtd 36
P72
2
30x84
35PE
29PENL 24x36
TPH36
RL-MHW
24x24 ZDO C36U
65 prtd 36
W65/36R
BPT72 BPT72
35 prtd 36
FLOOR
B/B/F
50 end 24
W50/24R
60
6x7 prtdP24spine 24
W50/24R
PMK48 ZDHS48RS
UCON3 50XX
60
WBK
24x46
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48LS TPT96
1
24x60
50 seg spine 48
W50/48R
TPH24
50XX
W50/60R
R
1
24L/24
50 end prt ins. 36
29PENL
TPH36
72x36-
CBR
24L/24
P72
36x72-
CBL
P30 W65/30R
QUALITY ASSURANCE
50 seg spine 48
W50/24R
UCON3 TPH24
1
RL-MHW
50 prtd 48 TPH48
29PENL
24x24 ZDO C36U
65 prt prt 36
BPT72
W65/36R
2
65PE
29PENR
PRODUCT MANAGEMENT, FACILITIES, HR
W65/36R
24x36
TPH36
RL-MHW
W65/36R
TPH36
W50/60R
ABD26F 50PF 15PVH
65 prt prt 36
W65/36R
6x7 prtdP24spine 24
W50/24R
24x46
60 mkrP60bd 60
35PE
PRODUCT DEVELOPMENT
65 prt prt 36
TPH36UCON4 65XX
60
65PF
Strd 65P30Mono 30 W65/30R
ZDO C36U
W65/36R
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48RS
UCON3 50XX
60
50 prt prt mono 60
R
CBR
65PE
W65/36R
W50/36R
50 end prt ins. 36
24x36
W50/36R
1
50 end prt ins. 36
TPH36
24L/24
CBL
24x24
65 prt prt 36
W65/36R
W65/36R
CBR
RL-MHW
29PENR
P72
TPH36
72x36-
24x48
WBK
JC 2
1
WBK
W50/36R
R
CBL
24L/24
2
36x72-
W50/36R
50 end prt ins. 36
TPH36
50 prtd 36
P84
W50/48R TPH48
50 seg spine 48
W50/48R
PMK48 ZDHS48LS TPT96
1
24x46
50 prtd 48
50PE
29PENL
36 LM
24x24 ZDO C36U
65 prt prt 36
BPT72
50 seg spine 48
W50/24R
8988EBZ3 TPH24
UCON3
29PENR
HARDWARE LAB
6x7 prtdP24spine 24
UCON3
50TL 15PVH50PL
W65/36R P72
WBK
65 prtd 36
W65/36R
24x60
65 prtd 36
65TT
UCON4
95040-MF
95040-MF
50PE
65 prtd 36 W65/36R P72
2
2
W50/24R
50 mono 24
ZDO C36U
3
65 prtd 36 W65/36R
CBL
TPH36
TPH36
CBL
P51 50T
FUTURE CUSTOMER SUPPORT
B/B/F
UCON3
W65/36R
B/B/F
50PF 15PVH
65 prtd 36
P72
W50/24R
65 prtd 36 W65/36R
50 mono 24
FINANCE, IT, OPS, SALES
29PENR
CBR
P72
CBL
1
TPH36
78054_WA
50PE
35 prtd 36
B/B/F
W50/24R
50 AisleP24ntpcp 24
1
B/B/F
L/24R 72x36-24
2 3
TPH36
50TS
24x3624x24
BF
CBL CBR
BF L/24R 36x72-24
3
65PL 65LL
65PF
UCON4
W50/24R
1 2
50 AisleP24ntpcp 24
TPH36 TPH36
TPH36
W65/36R
ZDOC36U 1 24SCFC
50XS
TPH36UCON2
ZDOC36U 24SCFC 1
65PL 65LL
W65/36R
Strd 65 Mono 36
P72
BF
65 Aisle Mono 36
ZDOC36U 3 24SCFC
CBL CBR
TPH36UCON3
W65/36R
ZDOC36U 24SCFC
65PF
TPH36
BF
65 Aisle Mono 36 P72
36x72-24
TPH36
2
1
TPH36UCON4
W65/36R
2
L/24R
2
3
W65/36R
50TS
W50/48R P72
65PF
35PF 30PVH
35PF 30PVH
W65/36R
65 Aisle Mono 36 P72
1 W65/36R
50TS
UCON2
W65/36R
ZDOC36U
2
CBR
1 2
W65/36R
3
65 Aisle Mono 36
35PF 30PVH
W65/36R
Strd 65 Mono 36 P72
1
Strd 65 Mono 36
ZDOC36U
CBL
W65/36R
BF
ZDOC36U 24SCFC
Strd 65 Mono 36 P72
L/24R
65PE
36x72-24
Strd 65 Mono 36
95040-MF
95040-W
3
W50/24R
BF
2
24SCFC
CBL
WBK 95040-WA
29FL
65 Aisle Mono 36
72x36-24
ZDOC36U
1
Z6DM1448L
29FL
95040-W
WBK
29FR
W35/36R
CBR TPT36
L/24R
CBR
1
TPH36
72x36-24
29FL 29FR
CBR
1
24SCFC
BF 24x36
95040-WA
L/24R
1
ZDOC36U 24SCFC 3
CBR
24x42
24x36
TPH36UCON2
BPT72
35PL 35LL
TPH36UCON2
35 mono 36
4L/24R
CBL
A
W35/36R
36x72-2
35 mono 36
24x36
BF
24SCFC
35TT
CBR
TPH42UCON2
W35/42R
2
CBL
24x78
CBR
24SCFC
TPT36
BF
2
A
W50/24R
50 Aisle ntpcp 24
35 mono 42
15PVH
CBL
3
ZDOC36U
65PF
2
4L/24R
1
CBL
CBR
29FL
W65/36R
TPH36 TPH36UCON2 W35/36R
35 mono 36
30PVH
1
29FR
CBL
1 TPT36 W35/36R
35 mono 36
ZDOC36U
BF
TPH42 W35/42R
35 mono 42
CBR
CBL
36x60
CBR 24x36
TPH36
2
3
3
CBL
2
65 Aisle Mono 36
1
ZDOC36U 1 2
W50/24R
50 mono 24
78054_WA
CBR 24x42 1
TPT36
CBL
CBR
BF
B/B/F
78054_WA
CBL
24x36 W35/36R
35 mono 36
Z6DM1448L
65PE
1
3
35 mono 36
24SCFC 60
Z6DM1448L
CBL
CBR
CBL
2
W35/36R
35TT
CBR
CBR 3 TPH36
UCON2 W35/36R
35 mono 36
CBR
TPT36
30x60
TPT36 W35/36R
35 mono 36
JC
TPH42 W35/42R
35 mono 42
BF 30x60
24SCFC 2
TPT36
BF 30x60 60
65PE
95040-WA
CBL
65PF
L/24R
CBR 24x36
1
50PE
TPH36
CBL
60 mkr bd 60
72x36-24
CBR 24x42 2
95040-WA
W50/60R
15PF
2
CBL
24x36 W35/36R
35 mono 36
2
2 24x42T
CBL
CBR
CBL
1
65PE 65PE
W35/36R
BF
95040-MF
95040-MF B/B/F
B/B/F
95040-MF
P51 50T
CUSTOMER SUPPORT
95040-MF
95040-MF
UCON3
TPH36 ZDO C36U 1 2
3
95040-MF
30x84
W50/24R
W65/36R
50 mono 24
50PF 15PVH
65 prtd 36
P72
TPH36
78054_WA
CBR 3 TPH36 W35/36R
3 W50/48R
50 Aisle Mkrbd 48
P72
35TT
60 Z6DM1448L 95040-MF
29FR
78054_WA
RL-MHW
65 prtd 36 W65/36R
3
78054_WA
BPT72
B/B/F
DEPARTMENT LEGEND
29PENL
50PE
BPT72
BPT72
30PVH 35PL 35LL
30PVH
30PVH
35PF 30PVH
35PF 30PVH
35 mono 36
2
W50/24R
50 Aisle ntpcp 24
24SCFC
TPH36UCON2
BF 30x60
BF
78054_WA
CBL
78054_WA
35 mono 36
1
65PL 65LL
29FL
29FL
29FR
29FL
1
50 AisleP24ntpcp 24 65PE
35PF 30PVH 35LL
TPH36UCON2
W65/36R
2 3
TPH36
W65/36R
ZDOC36U
Strd 65 Mono 36
CBL
50TS
CBR
UCON2 TPH36UCON3
W65/36R
ZDOC36U 24SCFC 3
65 Aisle Mono 36 P72
L/24R
65PE
36x72-24
TPH36
W65/36R
3 JC
65 Aisle Mono 36
BPT72
UCON4 W50/36R
50 Aisle ntpcp 36
P72
W35/36R
W50/24R
CBL
24x36 W50/36R
50 Aisle ntpcp 36
35 mono 36
65LL 65PL
W35/36R
50 Aisle ntpcp 36
P72
50 AisleP24ntpcp 24 65PE
CBR 24x36 W50/36R
W50/36R
50 Aisle ntpcp 36
Strd 65 Mono 36 P72
A
50PE CBL
UCON4 65TT
35 mono 36
CBR
UCON4 W50/36R
50 Aisle ntpcp 36
P72
36x72-2
95040-MF
95040-W
A 95040-W
W50/60R
60 mkr bd 60 15PF
CBL
24x36 W50/36R
50 Aisle ntpcp 36
W35/36R
65LL 65PL
24x78
UCON4
CBR
95040-MF
2
2
TPH36UCON2
W65/36R
2
65 Aisle Mono 36
4L/24R
W65/36R
Strd 65 Mono 36
WOMEN
72x36-2
72x36-2
W65/36R
L/24R
2
65 Aisle Mono 36
L/24R
P72
P72
4L/24R
36x72-24
CBL
W65/36R
L/24R
Strd 65 Mono 36
72x36-24
95040-MF
30x60
95040-MF
W65/36R
BF
65 Aisle Mono 36
ZDOC36U 1 24SCFC
1
P72
A
36x72-24
CBL
95040-W
2
TPH36
W65/36R
L/24R
Strd 65 Mono 36
2
95040-MF
95040-MF
60 mkr bd 60
95040-WA
UCON3
W50/60R CBL
15PF
95040-WA
CBR
UCON3
35 mono 36
CBR 24x36 W50/36R
50 Aisle ntpcp 36
24SCFC
CBL P72
78054_WA
BF
65PF
A
95040-W
TPH36
W65/36R
ZDOC36U 1 24SCFC
W65/36R
ZDOC36U
Strd 65 Mono 36
24SCFC
CBR
CBR
A
65 Aisle Mono 36
1
95040-WA
CBL
P72
2
L/24R
W65/36R
ZDOC36U 1 24SCFC
Strd 65 Mono 36
CBL
2
65PE CBR
50PE
W50/60R
95040-W
MEN
UCON4
CBL
60 mkr bd 60
65PL 65LL
W50/36R
24x36
36x72-24
P72
CBR
50 Aisle ntpcp 36
P72
W50/36R
WBK
2
BF
BF
50 Aisle ntpcp 36
W65/36R
24x36
CBR
1
WBK
W65/36R
15PF
A
65 Aisle Mono 36
1
CBL
95040-W
65PL 65LL
W50/36R UCON4
Strd 65 Mono 36
TPH42
A
50PE
CBR
29FR
50 Aisle ntpcp 36
P72
W50/36R
W50/24R
W35/42R
60 mkr bd 60
W50/36R
50 Aisle ntpcp 36
29FR
50 Aisle ntpcp 36
65TT
UCON4
CBR
A
50 AisleP24ntpcp 24 65PE
35 mono 42
95040-W
W50/60R
15PF
78054_WA W50/36R
24x36
CBL
35TT
65PL 65LL
29FL
29FR 95040-MF
50 Aisle ntpcp 36
P72
W50/36R
W50/60R
50TS
TPT36UCON2
29FL
29FR 78054_WA BF
24SCFC
50 Aisle ntpcp 36
50PE
CBR
3
TPH36
W65/36R
ZDOC36U
3
65 Aisle Mono 36
24x36
W65/36R
ZDOC36U
Strd 65 Mono 36
A
36x72-24
95040-W
30PVH
TPT36
65PL 65LL
UCON4
24x36
CBL
60 mkr bd 60
95040-W
35PE
BPT72
TPT36
50 Aisle ntpcp 36 W50/36R
CBR
BF
BF
BF
24SCFC 24x36 WBK
UCON4
P72
W50/36R
15PF
65PL 65LL
W50/24R
L/24R
50 Aisle ntpcp 24
W50/48R
65PE
50 Aisle Mkrbd 48 P72
65PE
W50/48R
36x72-24
50 Aisle Mkrbd 48
WBK
P72
W50/24R
UCON4
WBK
W50/24R 24SCFC
24SCFC 24x36
60
30x60
BF
24SCFC 29FL
D.P. 50 Aisle ntpcp 36
W50/24R
50 Aisle ntpcp 24 65TT 50 Aisle ntpcp 24
W50/48R
WBK
TPH36
W35/36R
29FL
29FL
50 AisleP24ntpcp 24 65PE
95040-MF
50 Aisle Mkrbd 48 P72
65PE
W50/48R
WBK
24x36
W65/36R
Strd 65 Mono 36
ZDOC36U 24SCFC 1
CBL
29FL
29FR
29FR
Z6DM1448L
60
30x60
29FR
UCON2
50 Aisle Mkrbd 48
WBK
WBK
A
CBL
95040-W
CBR
BF
24SCFC
29FL
Z6DM1448L
95040-MF
29FL
65PL 65LL P72
W50/24R
UCON4
CBR 95040-WA
60
30x60
BF
24SCFC 29FR
Z6DM1448L
60
30x60
Z6DM1448L
65PL 65LL
65PL 65LL
UCON4
29FL
29FL
24x36 24SCFC
W50/36R
50 Aisle ntpcp 36
BF
35 mono 36
W50/24R
50 Aisle ntpcp 24
29FL
29FR
1
TPH36UCON4
W50/24R
50 AisleP24ntpcp 24
W65/36R
29FR
29FR
P72
BF
L/24R
A
W50/48R
50 Aisle Mkrbd 48 P72
65PE
2
65 Aisle Mono 36
4L/24R
4L/24R
50PE
3
50 Aisle Mkrbd 48
P72
29FL
95040-W
A
95040-W
WBK UCON4 W50/48R
W50/24R
72x36-2
72x36-2
W50/36R
50 Aisle ntpcp 36
95040-MF
CBL
TPH36
65PL 65LL
P72
29FR
65TT
CBR
95040-WA
72x36-24
TPH36UCON4
W65/36R
ZDOC36U
TPH36
W65/36R
UCON4
W50/48R
50 mono mkrbd 48
2
MECH.
24"
29FL
BF
W50/24R
FEC
BPT72
wb
29FR
30x60
29FL
W50/36R
L/24R
65PF
1
50 Aisle ntpcp 24 65TT 50 Aisle ntpcp 24
W50/48R
CBL
60
50 Aisle ntpcp 36
36x72-24
2
50 Aisle Mkrbd 48 P72
CBR BF
24SCFC
TPH36
ZDOC36U
CBL
CBL
1
BF
P72
15PF
3
CBR
95040-MF
29FR 29FL
W65/36R
TPH36
2 24x42
CBL
29FR
Z6DM1448L
CBR
65 Aisle Mono 36
ZDOC36U 3 24SCFC
65PF
24x36
W50/36R
50 Aisle ntpcp 36
24SCFC
WBK
Strd 65 Mono 36
W65/36R TPH42
1
CBR
95040-MF
29FR
A
CBL
95040-W
Strd 65 Mono 36
W65/42R
ZDOC36U
95040-MF
UCON4
CBR
3
50PE
CBL
65PE
Strd 65 Mono 36
CBL
UCON4
65PL 65LL
BF
Strd 65 Mono 42 TPH36UCON3
TPH36
W50/48R
W65/36R
L/24R
CBR BF
P72
CBR
TPH36
3
UCON4
24SCFC
65LL 65PL
W50/24R
3 36x72-24
L/24R
CBL
ELEC.
TPH36UCON2
24SCFC 24x36
24x48
35PL 35LL
W35/36R
TPT36
2
24SCFC
35 mono 36
W35/36R TPH48
1 24x36
35 mono 36
W35/48R
TPT36
3
2
3
TPH36UCON3
W65/36R
ZDOC36U
2
4L/24R
24x36
50 Aisle ntpcp 24
W50/48R
2
ZDOC36U
Strd 35 prtd 48
W35/36R
TPH36
72x36-24 CBR
TPH36
65 Aisle Mono 36
TPH36
72x36-2
95040-WA
P72
BF
78054_WA
50 Aisle Mkrbd 48 P72
50 mono mkrbd 48
Strd 65 Mono 36
35 mono 36
W35/36R
CBR
A
1 24x60
CBL
65PF
TPH36
CBL
W65/36R
CBR BF
Strd 65 Mono 36
CBL
WBK
CBL
50PE
W50/48R
JC
35 mono 36
TPH60UCON2 4
TPH36
CBR
P72
CBL
WBK
JC
1 36x72-24
2
50XS
1
95040-WA
35TT
W35/60R
TPH36UCON2
24SCFC 24x36
L/24R
CBR
50PE
W50/60R
95040-W
Strd 35 prtd 60
35TT
W35/36R
TPT36
2 24x42
TPH36
TPH36UCON2
BF
W50/36R
1
4L/24R
CBL
50 Aisle ntpcp 36
2
CBR
95040-WA
CBR
W50/36R
3
24x42
CBL
ZDOC36U
TPH36 ZDOC36U
2
CBR
24SCFC
TPH42
ZDOC36U
35 mono 36
W35/36R TPH42
1
CBL
60 mkr bd 60
TPH36UCON4
50 Aisle ntpcp 36
2
35 mono 36
W35/42R
TPT36
24SCFC 24x36
CBR
15PF
UCON3
CBL
TPH36
1
35 mono 42
W35/36R
L/24R
BF
CBR
TPH36
65PL 65LL
35 mono 36
TPH36 3
72x36-24
ZDOC36U
W65/36R
L/24R
CBL
95040-WA
W65/36R
CBR
WBK
65 Aisle Mono 36
CBL
1
65 Aisle Mono 36
W65/36R
65PL 65LL
65 Aisle Mono 36
W65/42R
3 36x72-24
TPH36
CBR
BF
UCON4
65 Aisle Mono 42
W65/36R
60 mkr bd 48
CBL
W35/36R
TPH36UCON2
24SCFC 24x36
2
CBR
50PE
WBK
35 mono 36
35TT
W35/36R
TPT36
2 24x42
CBL
95040-WA
W50/24R
65 Aisle Mono 36
W65/36R
35 mono 36
W35/36R TPH42
1
CBR
W50/60R
50 AisleP24ntpcp 24
65 Aisle Mono 36 JC
35 mono 36
W35/42R
TPT36
24SCFC 24x36 L/24R
50 Aisle ntpcp 24
35 mono 42
W35/36R
TPH36
15PF
60 mkr bd 60
FEC
WBK
35 mono 36
W35/36R
BF
36x60
29FR
35 mono 36
3
72x36-24
?
72x36-2
2ND
MECH.
UCON2
W65/36R
65 prtd 36
65 prtd 36
65TT
30PVH 35TL
P72
29HL
35PL
29HL 8'-0"
29HL
84
95040-MF
Z6DM1460D
29HR
84
30x84
Z6DM1460D
95040-MF 30x84
B/B/F
60x60
B/B/F
29HR
29HR
29HL 29HL
B/B/F B/B/F
B/B/F
B/B/F
84 Z6DM1460D
29HL
29HR
B/B/F
29HR
B/B/F
B/B/F
B/B/F
30x84
29HL
29HL 29HR
29HR
95040-MF
29HL
95040-MF
5'-0"
5'-0"
29HR
95040-MF
95040-MF
29HL
29HR
29HL
29HL
78054_WA
95040-MF
29HR
3RD
95040-MF
95040-MF
29HR
84
30x84
29HL
95040-MF
30x84
30x84
29HL
60x96
Z6DM1460D
84
30x84
29HL
29HL
30x84
29HL
Z6DM1460D
84
84
29HR
Z6DM1460D
29HR
29HR
84
30x84
Z6DM1460D
29HR
29HR
Z6DM1460D
29HL
78054_WA
Z6DM1460D 84
B/B/F
78054_WA
78054_WA
78054_WA
78054_WA
29HL
78054_WA
78054_WA
1'-6"
29HR
78054_WA
95040-MF
Z6DM1460D 84
29HR
29HL
30x84
30x84
B/B/F
78054_WA
78054_WA
B/B/F
B/B/F
B/B/F
B/B/F
78054_WA
48x96
95040-MF
78054_WA
36x60
78054_WA
78054_WA
95040-MF
95040-MF
95040-MF
78054_WA
95040-MF
78054_WA
95040-MF
B/B/F
95040-MF
95040-MF
95040-MF
95040-MF
B/B/F
B/B/F B/B/F
78054_WA
78054_WA 78054_WA
78054_WA 78054_WA
B/B/F
B/B/F
95040-MF
95040-MF
95040-MF
95040-MF
B/B/F
B/B/F
B/B/F
50PE
50PE W50/24R
50 mono 24
50PE
50PE
CBR
95040-MF
2
36x84
WBK
12'-2"
TPH60 P84
95040-MF
95040-MF
24x60
W50/60R
W50/60R
W50/60R
60 mkrP60bd 60
50 prt prt mono 60
WBK
WBK
TPH60
95040-MF
24x60 2
CBL
53/4"
CBL
JC
WBK
TPH60 JC
B/B/F
B/B/F
60 mkrP60bd 60
CBR 2
TPH60 P84
24x60
50 prt prt mono 60
W50/60R
24x60 2
P84
2
CBL B/B/F
50 end 24
W50/24R
W50/24R
50 mono 24
B/B/F
B/B/F
50 end 24
50PE
W50/24R
50 mono 24
B/B/F
50 end 24
W50/24R
W50/24R
50 mono 24
B/B/F
W50/24R
B/B/F
50PE W50/24R
50 mono 24
50PE
CBR TPH60
2
95040-MF
24x60
P84
50TT
W50/60R
50 mkrbd 60
60 mkrP60bd 60
W50/60R
24x60
W50/60R
50 mkrbd 60
WBK
WBK
TPH60
WBK
TPH60
95040-MF
2
24x46 1
2
95040-MF
95040-MF
W50/60R
2
TPH60
CBR
CBR 2
TPH60
TPH60
1
P84
P84 W50/60R
50 prt prt mono 60
24x46
95040-MF
24x60
60
24x60
60 mkrP60bd 60
60
W50/60R
2
1
60
60
50 mkrbd 60
B/B/F
50PE
50 end 24
W50/24R
B/B/F
50PE
50PE W50/24R
50 mono 24
B/B/F
50PE W50/24R
50 end 24
W50/24R
60 mkrP24bd 24
W50/60R
B/B/F
60 mkrP60bd 60
50PE
50PF
24x60
UCON3
WBK
24x46 1
TPH60
24x46
CBL
CBR
CBR
50PE
50PE
24x46 1 50PF
50PE
B/B/F
60
WBK
60
WBK
24x46 1
BPT72
50TT
1
TPH60UCON3
24x46
60
24x60
60
W50/60R
24x46 1
BPT72
50 mkrbd 60
1
95040-MF
24x46
P84
60
2
TPH60
2
P84
2
TPH60
CBL
24x60
50 end 60
P84
95040-MF
CBR
CBR
BPT72
TPH24
W50/24R
P24bd 24 60 mkr
B/B/F
B/B/F
50PF
1
W50/60R
24x60
W50/60R
W50/60R
TPH60
2
2
CBR
50 end 24
8988EBZ3 TPH24
24x46
60 mkrP60bd 60
P84
95040-MF
50 prt prt mono 60
W50/60R
W50/60R
60 mkrP60bd 60
95040-MF
P84
P84
95040-MF
2
W50/24R
60
7'-47/8"
24x46 1
60
WBK
50X
50TT
W50/24R
PMK48 ZDHS48RS
UCON3
60
TPH60UCON3
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48LS TPT96 24x46
24x60
6x7 prtd spine 48
W50/48R
8988EBZ3 TPH24
50 end 60
6x7 prtd spine 48
W50/24R
UCON3 TPH24 50X
24x46
W50/60R
60
P84
50X
6x7 prtdP24spine 24
W50/24R
PMK48 ZDHS48RS
UCON3
60
WBK
24x46
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48LS
TPT96
1
2
6x7 prtd spine 48
W50/48R
8988EBZ3 TPH24
50 prt prt mono 60
24x60
W50/60R
60 mkrP60bd 60
50 end 60
24x60
W50/60R
W50/60R
W50/60R
60 mkrP60bd 60
50 prt prt mono 60
24x60
W50/60R
60 mkrP60bd 60
95040-MF
5 ( 9 5 ( 6
95040-MF
7'-5"
50PE
50PE
50PE
50PE
50PE
50PE
50PE
50PE
30'-0"
B/B/F
6x7 prtd spine 48
W50/24R
UCON3 TPH24 50X
1
50 end 24
6x7 prtdP24spine 24
W50/24R
24x46
WBK
60
WBK
50X
24x60
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48RS
UCON3
60
WBK
WBK
24x46
95040-MF
6x7 prtd spine 48
W50/48R
PMK48 ZDHS48LS TPT96
1
2
6x7 prtd spine 48
W50/24R
8988EBZ3 TPH24
CBL
6x7 prtdP24spine 24
CBL
50PF
24x60
8988EBZ3 TPH24
24x46
95040-MF
95040-MF
60
2
50X
50TT
W50/24R
PMK48 ZDHS48RS
UCON3
60
WBK
WBK
WBK
24x46
6x7 prtdP24spine 24
W50/48R
PMK48 ZDHS48LS TPT96
CBL
6x7 prtd spine 48
W50/48R
TPH24 1
50 end 60
6x7 prtd spine 48
W50/24R
UCON3 TPH24 50X
1
P84
6x7 prtdP24spine 24
W50/24R
24x46
UCON3
60
24x60
50X
W50/60R
6x7 prtdP24spine 24
W50/48R
PMK48 TPH48 ZDHS48RS
TPH48UCON3
60
95040-MF
WBK
5 ( 9 5 ( 6
24x46
24x60
5 ( 9 5 ( 6
6x7 prtd spine 48
W50/48R
PMK48 ZDHS48LS
1
2
2
95040-MF
5 ( 9 5 ( 6
6x7 prtd spine 48
W50/24R
8988EBZ3 TPH24
CBL
CBL
< /$ 5(
6x7 prtdP24spine 24
B/B/F
B/B/F
50 end 24
B/B/F
W50/24R
B/B/F
< /$ 5(
B/B/F
78054_WA
W50/24R
< /$ 5(
50PE
TEST STATION
24'-0"
11'-10 1/2"
78054_WA
78054_WA
B/B/F 95040-MF
78054_WA
78054_WA
78054_WA
78054_WA
78054_WA
78054_WA
78054_WA
1 ( 9 2 95040-MF
95040-MF
1 ( 9 2 B/B/F B/B/F
95040-MF
B/B/F
B/B/F
B/B/F
B/B/F
B/B/F
B/B/F
95040-MF
95040-MF
B/B/F
78054_WA
95040-MF
95040-MF
95040-MF
95040-MF
B/B/F
95040-MF
B/B/F
78054_WA
78054_WA
95040-MF
DEPARTMENT LEGEND
CLOSET 482
4TH
FLOOR
SOUND LAB
7
3 OVERVIEW... The key to programming is collecting data and analyizing spaces in a way that allows the metrics to inform the way we understand and design spaces. The observations in this section point out key pieces of information that should be considered when designing for the future SONOS experience. 1. The USF and RSF required. 2. Multiple Circulation Factors to determine design efficiency and for use during the design process as a measuring tool for proposed layouts. 3. Occupancy metrics. 4. Ratios that inform how spaces are defined and used. A summary of where this information derives from as well as all of the supporting data for these metrics can be found in the sections 4 and 5 of this study.
The space ratios shown below describe the proportional utilization of spaces discovered through the programming study. Approximately only half of the required SF is needed for individual use. This metric is inline with the trend seen from similar global companies whose process requires a large amount video conferencing and collaborative workspace.
2015 SPACE RATIO* INDIVIDUAL 47% COLLABORATION 26%
SOCIAL 16% UTILITY 11%
2019 SPACE RATIO* INDIVIDUAL 52%
COLLABORATION 27%
SOCIAL 11% UTILITY 10%
*Ratios are measured by usable square footage. Lab space and circulation space were not included in the square footages used. Lab spaces are a specialty item that could be itemized as individual, collaboration, social, or utility space leading to an ambiguity that would skew the ratio. Circulation is also ambigious as it can be incorporated into social and collaboration spaces.
8
The space requirements derived from the programming interviews are shown below, the USF is circled in blue & the RSF is circled in red. The effects of 3 different Circulation Factors are used in order to create guidelines against which the design efficiency of proposed layouts can be measured. These Factors are highlighted in yellow along with the design effeciency standard they create. Circulation Factor at 40%
0
37,100
29%
Totals 920 129,851 USF 100% Loss Factor 15% Total Rentable Square Feet Circulation Factor at 35%
0 Totals
19,478 SF
33,684 SF
149,329 RSF
258,246 RSF 0
920 125,214 USF 100%
1,663
Total Rentable Square Feet Circulation Factor at 30%
0
64,160
32,463
56,140
32,481 SF
143,996 RSF
249,023 RSF 23%
26%
216,541 USF 100%
18,782 SF
27,825
29%
1,663 224,561 USF 100%
26%
Loss Factor 15%
Totals
0
0
48,120
23%
920 120,576 USF 100%
1,663 208,521 USF 100%
18,086 SF
31,278 SF
138,663 RSF
239,799 RSF
Loss Factor 15% Total Rentable Square Feet
Using the the SF requirements from the 40% Circulation Factor and the employee counts from the Programming Summary in the next section, the occupancy metrics for move in 2015 and look ahead 2019 are shown below. It is important to note that the decrease in USF/PERSON between 2015 and 2019 is primarily due to the initial buildout requirements for the social and utility spaces. These spaces are being designed from the initial 2015 phase to accomodate the growth of the company through 2019 leading to a larger proportion of space per person initially.
2015
2019
307
266
USF/PERSON
USF/PERSON
9
4 PROGRAMMING SUMMARY... On the left is the programming summary spreadsheet of all of the data collected over the course of the study. A key item to note is that the USF amounts from the supporting spreadsheets which feed into this summary are preliminary and subject to change. Also important to note is that no interview has been conducted with the QA and User Experience departments. As the project moves ahead, it would be important to setup interviews with these departments to identify their specific needs. Also important is the identification of any smaller departments or subdepartments that may have been missed in the first round of investigations. Lastly, please note that there is an overlap in spaces indicated in the Product Development, Hardware Labs, and Product Management spreadsheets. Due to this replication, the total USF and RSF shown are inflated and could be corrected through another combined meeting with these 3 departments. The known areas of overlap are indicated on the Hardware Labs spreadsheet shown in section 5 in orange highlight. This area amounts to approximately 10,000 USF in 2015 and 16,000 USF in 2019. Our research has shown that there is the potential that these numbers could be as high as 20,000 USF in 2015 and 45,000 USF in 2019. The results of our initial investigation indicate that, using a 40% circulation factor and a 15% loss factor, the total rentable square feet that would be ideal for the new SONOS space would need to be approximately 150,000 RSF with the ability to grow to around 260,000 RSF within 4 years of occuping the space. The 40% circulation factor used is a conservative estimate and as discussed in the prevoius section, can vary based on the structure of a site, the density of the program, and the ability to incorporate circulation within other programatic elements.
10
2015 Headcount Departments
People
Product Development (HW + SW)
USF
2019 Headcount %
People
USF
%
229
30,318
23%
415
53,278
24%
Hardware Labs
0
44,570
34%
0
77,798
35%
Product Management
16
6,107
5%
32
11,318
5%
9
3,559
3%
12
6,126
3%
36
4,838
4%
56
8,016
4%
4
1,000
1%
7
1,562
1%
Customer Care
81
7,865
6%
244
23,663
11%
Sales
17
1,733
1%
26
2,862
1%
Finance
11
2,061
2%
21
3,718
2%
20
3,328
3%
31
5,391
2%
0
24,472
19%
0
30,828
14%
IT Human Resources & Recruiting Office Management & Operations
QA General Office Totals Space Type
423 129,851 USF 100% Rooms
Offices
USF
%
844 224,561 USF 100% Rooms
USF
%
55
6,600
5%
93
11,160
5%
368
20,744
16%
751
41,832
19%
48
1,056
1%
82
1,824
1%
297
31,836
25%
474
55,570
25%
Collaborative
83
16,070
12%
147
28,000
12%
Social / Amenities
14
9,600
7%
23
11,100
5%
Utility
55
6,845
5%
93
10,915
5%
0
37,100
29%
0
64,160
29%
Workstations Hot Desks Labs
Circulation Factor at 40% Totals Loss Factor 15% Total Rentable Square Feet
920 129,851 USF 100%
1,663 224,561 USF 100%
19,478 SF
33,684 SF
149,329 RSF
258,246 RSF
11
5 SUPPORTING DATA... The spreadsheets provided in this section were used to create the Programming Summary in section 4. All of the information shown here was collected from the interview notes included in section 6 and other data shared with TROIKA by SONOS. Please reference the Notes/Assumptions area at the end of every departments spreadsheet for additional information.
12
13
14
15
16
17
18
19
20
21
22
23
6 INTERVIEW NOTES... At the beginning of this project we setup a series of interviews with at least one member from every department within the SONOS team. Over the course of a 2 day period we gathered all of the information found within the following pages. These notes are a summary of the discussions held and do not include any analysis at this point in the project.
24
Hardware PD Labs: (Interview: Maarten van der Heide) A. Work Style a. Very collaborative space where engineers work together on a variety of projects b. Need quiet space for heads down work when need to sit and think through a problem c. Constant contact with team members at other sites so need areas for skype calls, phone calls, and VC meetings without disturbing neighbors d. Lab spaces are typically loud (sometimes very loud) and not good for quiet work e. Dave Perri is VP of PD (People) | Maarten is Manager of Global Labs (Stuff) f. Need 450 GSF B. Collaborative Work C. Dedicated Spaces D. Proximity Requirements E. Amenities F. Furniture Requirements G. Equipment Requirements H. Technical Considerations I. Other Planning Considerations a. See Spreadsheet for remaining information from Maartenâ&#x20AC;&#x2122;s Interview
25
Product Development: (Interview: Dave Perri) A. Work Style a. Groups in PD: Hardware, Software, Software Test, Product Creation, IT Software b. Typical project teams are 20-40 people and last approximately 2 years c. Very Collaborative d. Donâ&#x20AC;&#x2122;t like big open office areas e. All teams and projects are multi-location f. Lots of travel; sometimes entire project team; at any given time 5%-10% of a team may be traveling; definitely need hot desks g. Need flex space h. Sonos is very focused on career development which means a lot of difficult and confidential one on one conversations with employees i. All managers with direct reports need offices j. Engineers in cubes and sit by discipline; they need heads down quiet space for working; work well in pods of 4 k. Need lots of VC l. Want to look at Project based seating m. Current local PD is approx. 200 will grow B. Collaborative Work a. Software i. Approx. 10 teams doing daily standup meetings for about 10 minutes and in groups of about 10 ii. Weekly meetings about an hour long of about 10 people iii. Core team meetings per product approx. 5 to 7 per week of 10 to 30 people iv. Functional team meetings, 10 to 12 meetings per week of about 5 to 10 people v. Product milestone meetings of 10 to 30 people b. Hardware i. 6 directors with 5-20 people in weekly meetings ii. 20 managers with 5-10 people in weekly meetings iii. Project work has several meetings per week; 4 projects meeting 2-3 times per week with 20-30 people; an additional 5 or so more meetings of 5-10 people which are project related. c. All Hands Meeting for Product Development @ least once per quarter d. In the future number of projects could grow to 7 e. Quarterly Summit requires a room for @ least 30 people f. Maarten details more; need a project dedicated room with virtual presence for each project in a suite with a shared lounge and conference room. See Santa Barbara for example. C. Dedicated Spaces a. Project suites as mentioned above. b. Storage requirements from Maarten c. Maarten has all other space requirements for labs, etcâ&#x20AC;Ś D. Proximity Requirements 26
E.
F.
G.
H.
I.
a. Hardware near Lab/Chambers b. Hardware near Industrial Design c. Hardware near User Experience Design Team who needs to be near Software d. Hardware and Software need to be near Product Management Amenities a. Keg & Drinks b. Eating & Snacking c. Social Area d. Rough Furniture e. Showers f. Fitness g. Napping Pods for people coming in on red eye flights Furniture Requirements a. Workstations i. More desktop space than currently have ii. Current storage is adequate iii. Usually have 2 monitors and a laptop at least iv. Need space for laying out product; shelving v. Coat hooks vi. Like 4 person pod organization; possibly moveable white boards vii. Don’t need soft breakout areas Equipment Requirements a. Plotter b. 2 printers Technical Considerations a. Would like more isolation between offices; too much noise transference currently Other Planning Considerations a. Managers get offices; 20-25 hardware and software i. Hardware – 10 Offices ii. Software – 8 Offices iii. Software Test – 4 Offices iv. Product Creation – 5 Offices v. IT Software – 3 Offices b. Offices should be 100-120 SF (8x10 or 10x12)
27
Product Development - Software: (Interview: Diane Roberts) A. Work Style a. 60-70 % heads down, rest is collaborative within the team b. Would like to have rooms/workstations organized in a way that keeps teams together. Maybe have team in one room with a conference table they can move back and forth between that can provide hot desk space for traveling team members c. Team includes PD, QA, PM, and UX d. Estimate growth of 50% year of year e. Audio team within software may have special requirements. May need to meet with them f. Need to meet with User Experience g. Teams are located at multiple sites h. Need flexibility – teams work on a 2-3 week cycle i. May need to speak with ERP team for their specific requirements B. Collaborative Work a. All conference rooms need VC b. Stand up meetings once a day for every team with 10-12 people per meeting. Last about 15 minutes each. 16-24 teams. c. Managers meet 2 per week with 8-10 people per meeting for about an hour at a time. d. Functional team meetings once a week with 8-10 people (Functional teams of apps, player, system sw, core, dot.com, and data) e. Lots of quick spot design and one on one meetings throughout week sometimes with cross team integration f. Many one on ones currently happen within office space g. Weekly scrum meetings of 12 people at least once a week for 30 minutes at a time h. At least 1 planning meeting a week i. If team had a shared conference/work room, many of the meetings mentioned above could be in team room C. Dedicated Spaces a. Library of mobile devices so people can just check out the device they need to test – wall/storage of about 8’ b. Area for demo and display of units – wall/storage of about 14’ c. Scale rack – 32 devices on 1 network needs a 4’x6’ storage space d. Build & tools team needs server space, currently use space within IT’s racks – could continue that model D. Proximity Requirements a. Need to be located with QA/Test, UX, and PM for each team b. Close proximity to tier 3 of customer care c. Near PD – hardware d. Near HR-Recruiting E. Amenities a. All eat lunch together so need large café space 28
F.
G. H.
I.
b. Showers c. Bike storage d. Coffee area close by e. Seltzer Water f. Lots of Ice g. Kegerator h. After work functions area i. Wall space for current artwork collection j. Vending machines k. Better soda and snacks l. Large social area for Friday lunches and Wednesday breakfasts m. Break spaces n. Game rooms o. Stage for bands and sonos employees p. Fitness room / yoga space Furniture Requirements a. Workstations need desk space for 2 monitors and laptop, space for sonos stuff like play bar, coat hook, a drawer for personal stuff, but no real filing needs, lots and lots of power – possibly 20+ outlets per workstation b. Offices have similar needs but also need visitor chairs c. White boards everywhere – need lots of writing surfaces d. Ad hoc soft meeting areas for 3-4 people Equipment Requirements a. Router, everyone needs their own router Technical Considerations a. Audio group – team room / sound b. General sound control throughout space c. VC everywhere Other Planning Considerations
29
Product Management: (Interview: Craig Wisneski) A. Work Style a. Kind of decides/comes up with ideas for what projects Sonos will be making b. Works with Hardware & Software c. Currently 8 people in the Cambridge Office; 16 people by move-in; 32 people within 3yr look ahead d. Current layout has the 8 people split within 3 offices e. Most useful layout would have them in open spaces; doesn’t like offices f. When 32 people though, may need approx. 4 offices not sure on hierarchy g. Groups at multiple sites work on projects together h. VERY collaborative group for entire day, almost never sits at desks i. Could use in future a couple of hot desks for people coming in j. Forecasting 4x growth for future k. 50% time workstation work; 50% time meetings l. Does a lot of traveling; someone in group travelling at least 1 time every week B. Collaborative Work a. A ton of impromptu meetings-get in a room and solve a problem; 2-5 people; currently happens in someone’s office but would prefer to have 2-3 small rooms b. Ad hoc problem solving spaces c. Need a lot of break out space; quick sit down areas with white boards – possibly moving whiteboards d. Project teams meet 3 times per day in groups of about 5; combo meetings with PM and PD e. Have 1 on 1 meetings between sites; need at least 2 rooms with VC based on current needs f. A larger conference room g. All hands meeting area for 1/month; currently held in big open area on 4th Floor h. For really large 1/quarter meetings usually rent space somewhere i. Open & closed types of collaborative space C. Dedicated Spaces a. Place to demo current products; somewhere with like home listening experience that can be public b. Place to show & demo stuff in development; somewhere with like home listening experience that is private; public shouldn’t access c. A dedicated conference room to reserve for project team meetings; estimate at least 4hrs/day spent currently on VC w/ offsite team members D. Proximity Requirements a. Co-located with Product Development; Engineering managers, Designers, User Experience E. Amenities a. Keg Culture b. Fitness c. Lots of Bikers; maybe place for storage and showers/lockers d. Social/Café place 30
F.
G. H.
I.
e. Space for informal company parties Furniture Requirements a. Sit/Stand Desks b. Usually have 2 monitors and a laptop at least c. Somewhere to have products at desk d. Not a lot of paper usage or storage needed Equipment Requirements a. No real equipment needs; very little printing Technical Considerations a. Double screens for video conferencing b. STC requirements for conference/office spaces very important because of sensitive topics/conversations Other Planning Considerations a. Awesome furniture is VERY important; not â&#x20AC;&#x153;soulless hellâ&#x20AC;?
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IT: (Interview: Neal Piliavin) A. Work Style a. Handles Sonos infrastructure, servers, network, help desk, data center, telco rooms b. Depending on new space, may place servers in COLO space c. 9 people currently in Cambridge; could grow to 12 d. Help desk in its own room e. IT could be in an open space f. Need small conference room for 1 on 1 meetings; VC would be good g. Can be loud; always on calls h. Collaborate a lot with each other i. Global approach to teams across sites j. Help desk is mainly on phones or VC; Currently do a lot VC @ desk which seem to work for them k. Platform is mainly heads down l. There is some travel to support other groups m. Centralized, but a little secluded B. Collaborative Work a. VC room doesnâ&#x20AC;&#x2122;t need to be dedicated; can handle most VC meetings at desks b. VC meetings of 2-4 people c. Could do 2 shared VC that IT would use 50% of time d. Team meeting of 12+ people C. Dedicated Spaces a. Telco/IDF rooms on every floor; 1-2 per floor; room for 1 rack b. MDF with room for server room, ups, backup generator with 12 hour capacity; maybe a 7x24 room D. Proximity Requirements a. Close to customer support b. Near product development E. Amenities a. No recommendations F. Furniture Requirements a. 2-3 monitors and a laptop b. Multiple machines c. Need more ports d. Sit/stand desks with better cable management solutions e. Storage for manuals/books f. Storage for gear g. May need a cabinet that can be locked up h. Couple of big screens for group to monitor work orders, etc. i. No filing needs G. Equipment Requirements a. MDF/server room with room for 4-5 4 post racks + growth space for up to 6 racks total b. Storage space for PCs help area, network gear, lab space 32
c. 50-70 PCs shipped twice a year; need storage room w/ camera with space for storing PCs and network gear d. Need build area where help desk people can work e. Help desk area for 2-3 people + space for 1 more help desk person per 100 Sonos employees f. Lab space; computer lab; testing for internal PC setups and releases H. Technical Considerations a. Need sound deadening b. Donâ&#x20AC;&#x2122;t like high partitions c. White noise could help in help desk area I. Other Planning Considerations a. Like the visual look of open space, but may not be right 100% of the time
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Human Resources & Recruiting: (Interview: Jen Marchi & Jim DelRosario) A. Work Style a. Overall Boston employment numbers are 260 now; 400+ by September 2015; 800+ by 2018 b. Jen head of HR which includes: (about 9 people & up 40% for 2015); highly confidential, offices for senior employees, may need 3-4 offices for 2015 movein i. Analytics; heads down ii. US services; collaborate and heads down iii. Global Communication; collaborate and heads down c. Jim head of Recruiting which includes: (about 13 people & up to 23 for 2015), about 1/3 of conversations are private, managers in offices i. Recruiters (+3-5 people); collaborate and heads down ii. Operators (+2 people); primarily heads down, need undistracted low noise area iii. Coordinators (+3 people); primarily collaborate-up and down all the time, need to be visible, open cubes d. Some recruiters (5 or so) may be moving to sit with other Sonos groups that they support e. Only Jen and Jim really travel a lot f. Need 1 hot desk for each role g. Prefer location in office to be deeper in office so potential employees are led through Sonos and get culture of company h. Need access to a sound demo room B. Collaborative Work a. Recruiting interviews for 4-15 people approx. 4-5 times per week b. Recruiting calls need room for 1 on 1 calls; maybe 1 room for every 3 recruitors c. Need dedicated 2-3 person Sonos experience room like the current green room for prospective employees C. Dedicated Spaces a. Storage for Sonos giveaway products close to area (6x8 approx) for new hire players, beer, wine, decorations, training materials, etc. b. Training/onboarding space D. Proximity Requirements a. Centralized, but not near front door b. HR & Recruiting near each other E. Amenities a. More sound rooms to showcase quality of products b. Fun room; surround sound with video games; Karaoke c. Sound rooms with different environments used as social spaces d. Expression of “fun” place to work e. Connection to outside (court yard, patio, etc.) f. Engineers should feel taxed intellectually; Fun but Hard F. Furniture Requirements a. Current desks are about right, don’t have mulitiple screens 34
b. Walk around with ipads, would be good to control tech in spaces c. Coordinators could be in more of a group seating with centralized ad hoc meeting space d. Sit/stand desks e. Any file cabinets needed could be located in offices, primarily 1-2 people doing majority of filing, not a massive need f. 2 comfortable meeting chairs in each office G. Equipment Requirements a. Dedicated printers for coordinators b. Dedicated printer for HR area c. Centralized scanner d. Shredder H. Technical Considerations a. Zoom â&#x20AC;&#x201C; VC platforms b. Savant controller c. If in open space may need VC rooms d. High bandwidth e. Household in your workspace, home like environment I. Other Planning Considerations a. Sonos sustainability goals should come out in design
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Office Management & Operations: (Interview: Rose Washak) A. Work Style a. Reception, shipping, Sonos service b. 4 people currently in 3 offices and 1 room for shipping; may be growth with company growing c. All work together in a group d. 3-4 hot desks for visitors B. Collaborative Work a. Would like a meeting room for 10 people for weekly meeting b. Room for 1 on 1 meetings used daily for about time c. Room for meeting with vendors for 3-4 people C. Dedicated Spaces a. Storage area for supplies b. Mail room for shipping/receiving; could have remote mailboxes in each area c. Printers are all dedicated d. Storage for office supplies and kitchen pantry items; should be at least double current capacity e. Currently have shipping crates stored in basement for shipping equipment for PD, approx. 240 SF, may need similar in new space D. Proximity Requirements a. Should be directly adjacent to reception b. Directly adjacent to lobby & shipping/receiving if possible c. Close proximity to HR, IT, Finance E. Amenities a. Product display/demo area b. Reception seating for 3 people c. Kegs for PD team specifically d. 1 central kitchen/social area; currently use 4 fridges for 260 people, need dishwashers, microwaves, and vending machines (2-3 for snacks and drinks) e. Fitness rooms; yoga for 20 people and massage sessions f. Showers/lockers g. Motherâ&#x20AC;&#x2122;s Room h. Gaming area which could be combined with product demo room F. Furniture Requirements a. Sit/stand desks b. More storage area at desks c. Filing cabinet per desk G. Equipment Requirements a. Scanner b. Printer for shipping c. Fax d. Scales for shipping H. Technical Considerations a. Shipping/receiving may require treatment to control sound b. Reception area may need presentation capabilities 36
I. Other Planning Considerations a. Freight elevator near lab if possible for deliveries b. Shipping/receiving is noisy area
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Customer Care: (Interview: Mike Carlino) A. Work Style a. Call center environment in middle with 40% support ring around it b. Open floor plan with groups of 4-6 like current setup c. On the phone a lot and when not on phone, collaborating with those in group d. 40% escalation engineers, new product intro team, product return team (not on phone all day) / 60% Tier 1 Call Center e. 1-2 hot desks now and 4-6 by move in f. Current 50-55, move-in 75, 200 max by 2019 B. Collaborative Work a. Meetings of approx. 3 people which don’t require VC b. Meetings of approx. 3-8 people needs VC 3-6 meetings per day c. All hands once per quarter d. Stand up rooms with 3 chairs and phone e. Don’t need 1 on 1 rooms f. 1 team meeting per day g. Current needs 2 dedicated 8 person VC rooms & 3 dedicated 3 person standup rooms h. Move-in is (3) 8 person and (5) standup i. 200 max is (4) 8 person and (5) standup C. Dedicated Spaces a. Lab space - 10’x20’ – Benches & AC Power b. Dedicated Bench Space – 24 Linear Feet – outside of cubicle c. Lockable storage room for new product intro – 10’x10’ – with 2’ deep racks D. Proximity Requirements a. Close Proximity to QA team b. Close Proximity to PD E. Amenities a. Access to kitchen/social area b. Small break out area nearby with gaming c. Coffee station nearby d. Fitness e. Showers/lockers, have lots of bikers and runners F. Furniture Requirements a. Workstations 6x6 maybe high panels with STC materials maybe 5’ tall b. Storage at workstations like locker element and rolling file c. Typically have 2 monitors (some people have 4) and a laptop G. Equipment Requirements a. Lab space with TV and 3rd party networking b. 2 dedicated printers now and 3-4 in future H. Technical Considerations a. Need sound absorption and/or white noise b. Flat screen monitor to hang in space for running call lists I. Other Planning Considerations a. 2 offices needed 38
Sales: (Interview: George Meeker) A. Work Style a. Mostly on the phone working with customers b. Good for sales to hear each other on the phone in case speaking with same customer c. Sales does a lot of travelling d. Need a hot desk now and probably 1 or 2 more in future e. Sales and Sales Ops f. 2 people actually in office for sales, rest in field g. Sales operations 6 people in office up to 15 for move-in including global sales h. Because of heavy concentration on phone they want to be acoustically separated from other groups B. Collaborative Work a. Dedicated 3-4 person conference room with VC b. Could use shared larger conference room c. Room for 3-5 people with VC 1 time per week d. A single phonebooth doesn’t need VC C. Dedicated Spaces a. Filing cabinets for storing paper contracts that have to keep for specific amount of time – (4) 4 drawer cabinets b. Dedicated printer and fax with same fax number as now D. Proximity Requirements a. Directly adjacent to Finance E. Amenities a. An office All Hands Area b. Large central social space c. Smaller coffee spot d. Bean bag chairs in meeting rooms e. Fully stocked bar for happy hour f. More fridge space g. More microwaves h. Better stocked snacks/healthier snack and drink options i. Fitness room F. Furniture Requirements a. Current benching setup is fine for size, but noise is an issue b. Sit/stand desks c. 2 monitors and a laptop G. Equipment Requirements a. Conference rooms with smart boards so you can take everything you’ve written with you when you have to leave a conference room H. Technical Considerations a. White noise I. Other Planning Considerations a. Currently have 1 office for sales, would need 2 offices in new 39
Finance: (Interview: Jeff Chiumiento) A. Work Style a. Very collaborative group b. Some in Santa Barbara, some in Cambridge c. Comprised of 3 groups: FPA, AMPAC, & Leadership d. FPA is about 50% heads down, 50% collaborative; work with all budgets e. AMPAC is about 50% heads down, 50% collaborative; work with sales leaders f. Leadership is primarily collaborative, about 90%; work very closely with sales g. Leadership travels a lot h. Currently have 3 offices with 2 FPA and 2 AMPAC in Workstations i. By Move-in will need 3 more offices and an additional workstation j. 2019 forecast of 4 more offices and 3 more workstations k. Could use 2 hot desks B. Collaborative Work a. AMPAC meets 2-3 times per week in groups of 8-10 with sales/marketing b. Other small meetings 15 or more times per week of 3-4 people, often currently happen in offices which is acceptable if office was sized for meeting and had presentation abilities c. FPA 2-3 times per week in groups of 5-6 d. All conference rooms need to be VC C. Dedicated Spaces a. May need some time of lockable storage for tax storage, Jeff is following up D. Proximity Requirements a. Directly adjacent to Sales & Marketing b. Directly adjacent to HR if possible, but at least within close proximity c. Close proximity to product development d. FPA team could be co-located with the team units they support E. Amenities a. Fitness b. Parking c. VC and/or presentation options in offices d. Music areas F. Furniture Requirements a. Offices need desk space, no storage, coat hook, small table for meetings in office with TV for presentations b. Workstations donâ&#x20AC;&#x2122;t need to be large, but benching is too small. Need more desk surface than that. May need a pedestal file. c. Soft seating area within space G. Equipment Requirements a. Paper shredder or box for collecting paper to be shredded b. Local printer H. Technical Considerations a. Offices need higher STC ratings I. Other Planning Considerations a. Lots of natural light 40
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