Be an Awesome PCS Sponsor

PCS season is upon us, and, as most of us know, moving is never a totally smooth experience. That’s why being a good sponsor is so important to ensure that incoming service members, families, & civilians arrive in Stuttgart with as little stress and complication as possible.

How can I be an awesome sponsor, you ask? Well, Stuttgart Army

Lodging is here to help you assist arrivals into their new community! The Stuttgart Lodging Program has 2 hotels, the Panzer & Kelley Hotel. Both are in high demand, especially during early spring through early summer (PCS Season).

STEP 1: MAKE RESERVATIONS AS SOON AS POSSIBLE.

Don’t wait for orders, make reservations right away. Reservations can be moti ed prior to your sponsored party’s arrival date.

STEP 2: GET AN ACCURATE NUMBER OF GUESTS AND PETS.

Please ensure that you reserve the room based on how many adults, children, & pets are in the party, as this will guide what type of room and amenities (cribs, rollaways) they will need. Reservations should be made for at least 60 nights if the sponsored party is living off post (90 nights for civilians). Please contact us immediately if there are any changes to the arrival date, as they’ll not only be charged as a no-show, but their reservation will be cancelled.

STEP 3: TELL US THEIR EXPECTED ARRIVAL TIME.

We know rst-hand that everyone arrives exhausted from their travels! We want their check-in experience to be as painless as possible. With this in mind, please know that due to our high demand and turnover requirements, early check-ins are rare. Normal check-in time is 3 p.m. If the sponsored party needs an ealry check-in, we recommend you make their reservations the night before. Be sure to notify the front desk. The guest must authorize the additional night in advance. Finance will not reimburse the additional night.

Takeaway: Sponsors need to provide speci c information to make a

reservation, but don’t worry! We’ve made a list on the next page that also includes our room types. Remember, if you have any questions about making a reservation, altering an existing reservation, or about any stage in the sponsorship process, please don’t hesitate to contact us at any time - that’s what we’re here for!

YOUR STUTTGART ARMY LODGING TEAM

ACTIVE DUTY

MAKE THE RESERVATION FOR A MINIMUM OF:

60

DAYS

CIVILIAN

MAKE THE RESERVATION FOR A MINIMUM OF:

90

DAYS

AVOID “NO SHOW” AND “EARLY CHECK-IN” FEES BY VERIFYING THE DEPARTURE AND ARRIVAL DATE & TIME.

INFORMATION REQUIRED FOR

RESERVATIONS*

• Rank, rst & last name of guest • Number of adults* & number of children, with ages & genders • Number and type of pets (max 2 per family) • New unit duty phone, mobile phone number & email address • New Organization (USAFRICOM/J6, etc) • New CMR address (or the billing address of credit card on le) • Guest’s Credit Card number, type of card, exp. date & CCV number • Sponsor’s name, duty phone & email address

*If there’s no availability for the length of stay, we will issue a CNA (Certi cate of Non-Availability), and you can make reservations at a local (off-base) hotel. We are happy to provide hotel lists in person and via email!

ROOM TYPES

PET ROOM

Require a non-refundable cleaning charge & a night charge per day per pet.

(Max. 2 pets per guest or family housing resident. Cats and/or dogs only.)

EXTENDED-STAY ROOM

One queen-sized bed and a small kitchenette.

(Maximum 2 adults & 1 small child)

STANDARD ROOM

One queen-sized bed

(Panzer max 2 adults & 1 small child, Kelley max 4 persons)

FAMILY SUITE

One queen-sized bed & queen-sized pull-out sofa bed. Small kitchenette and small breakfast table. Separate bedroom from living room.

(Panzer max 2 adults & 2-3 small children, Kelley max 6 persons)