be an awesome
PCS season is upon us, and, as most of us know, moving is never a totally smooth experience. That’s why being a good sponsor is so important to ensure that incoming service members, families, & civilians arrive in Stuttgart with as little stress and complication as possible.
How can I be an awesome sponsor, you ask? Well, Stuttgart Army Lodging is here to help you assist arrivals into their new community! The Stuttgart Lodging Program has 2 hotels, the Panzer & Kelley Hotel. Both are in high demand, especially during early spring through early summer (PCS Season).
STEP 1: MAKE RESERVATIONS AS SOON AS POSSIBLE. Don’t wait for orders, make reservations right away. Reservations can be motified prior to your sponsored party’s arrival date.
STEP 2: GET AN ACCURATE NUMBER OF GUESTS AND PETS. Please ensure that you reserve the room based on how many adults, children, & pets are in the party, as this will guide what type of room and amenities (cribs, rollaways) they will need. Reservations should be made for at least 60 nights if the sponsored party is living off post (90 nights for civilians). Please contact us immediately if there are any changes to the arrival date, as they’ll not only be charged as a no-show, but their reservation will be cancelled.
STEP 3: TELL US THEIR EXPECTED ARRIVAL TIME. We know first-hand that everyone arrives exhausted from their travels! We want their check-in experience to be as painless as possible. With this in mind, please know that due to our high demand and turnover requirements, early check-ins are rare. Normal check-in time is 3 p.m. If the sponsored party needs an ealry check-in, we recommend you make their reservations the night before. Be sure to notify the front desk. The guest must authorize the additional night in advance. Finance will not reimburse the additional night.
Takeaway: Sponsors need to provide specific information to make a reservation, but don’t worry! We’ve made a list on the next page that also includes our room types. Remember, if you have any questions about making a reservation, altering an existing reservation, or about any stage in the sponsorship process, please don’t hesitate to contact us at any time - that’s what we’re here for!
YOUR STUTTGART ARMY LODGING TEAM
6 | STUTTGART.ARMYMWR.COM
