The VET Sector - Edition 14 by Sukh Sandhu

The VET Sector

THE OFFICIAL MAGAZINE FROM COMPLIANCE AND QUALITY ASSURANCE (CAQA)

ISSUE 14

The VET Sector

We hope that this newsletter and its articles will help you increase your knowledge of the latest changes in the vocational education and training industry and also help you stay on track with the latest industry developments. Our VET Sector website www.VETsector.com will also help maintain the requirements of trainers and assessors’’ currency in the VET sector, by reading the articles, making comments and also participating in the forums and discussions. Other RTO staff, such as RTO administrators, managers and high managerial agents will also find this website and its content helpful and useful to work effectively in the VET sector. In this newsletter, we will continue to discuss common errors and noncompliance identified in trainer and assessor files. This is part 5 of 5 and if you missed the previous articles click here. We are also continuing our series about internal audits and their importance. This is a special edition on frequently asked questions and answers on internal audits. If you would like a re-cap click here. We will also be continuing our ELICOS for International Students (Part 2 of Part 3). At CAQA we encourage everyone to play an active role in the sharing of VET information. If you have an interesting story to tell, handy hints on attacking a compliance issue, questions you need answered or even suggestions for future issues; please share them at info@caqa.com.au. We would also like to share our very exciting news, which is that our newsletter has hit 15,000 subscriptions! This makes our newsletter one of the most read and subscribed to newsletters in Australia. We are thankful to everyone who has contributed to the ongoing success and humbled by your support. The VET Sector I CAQA Publications

The VET Sector Your trainer and assessor files (Part 5 of 5)

In the last newsletter we discussed the following: The definition of a “trainer matrix” ASQA Guidelines on “trainer matrix” What must be included in a “trainer matrix” Who must complete the skills matrix in your RTO? The trainer file and checklist In part 5 of the series, we will discuss common errors and non-compliance identified in trainer and assessor files. Your RTO must maintain compliant and complete trainer and assessor files and records. You must make sure that all trainer and assessor files demonstrate compliance with regulatory requirements and are free from errors and non-compliance. The most common errors and non-compliance in trainer and assessor files and solutions to rectify them as soon as possible: Non-compliance number 1: Incomplete trainer files without inclusion of relevant evidence Explanation: Our experience tells us this is one of the biggest non-compliances. Trainers and assessors presenting files that are incomplete to an auditor. Incomplete files may include: All evidence referred to in the trainer matrix and their resume not made available to the auditor Trainer files containing outdated and not properly version controlled documents and forms Trainer documents are not stored according to the documented policies and procedures Trainer file contains irrelevant and/or incorrect information

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The VET Sector Your trainer and assessor files (Part 5 of 5)

have clear guidelines on: Solution: Make sure your policy and procedure What should be included in each trainer file How information should be presented in each trainer file The documents and version numbers that should be used to collect information from trainers and assessors. Regular audits of your trainer files Non-compliance number 2: Accuracy of the documents can not be established Explanation: It is the RTO’s responsibility to ensure they complete due-diligence at the recruitment of trainers and assessors. Establishing accuracy and validity of all the documents is one of the most important steps. Solution: Make sure you establish the accuracy of all documents. The accuracy of documents can be established by, but not limited to: Ensuring all copies of the original documents are sighted and verified by initials of the staff responsible Conducting a reference check according to the organisational procedure and guidelines Making sure you verify that all the academic documents are genuine and original by approaching the relevant institutes that has issued them Ensuring all verified copies of evidence are available in the trainer file, as required. Non-compliance number 3: Trainer/Assessor engagement with the RTO has not been documented Explanation: The RTO must ensure that the documents or trainer files they use belong to the trainers they have legally contracted or recruited. They cannot and must not use documents of a trainer that has not been recruited by the organisation. Therefore, the trainer association and engagement with the RTO must be established through documented processes.

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The VET Sector Your trainer and assessor files (Part 5 of 5)

of all the documents mentioned below: Solution: You must ensure that you have copies Job offer letter Copy of a signed position description Copy of a signed contract even if you have trainers and assessors as contractors The resume does include the trainer’s job-role and responsibilities at the RTO Non-compliance number 4: VET currency has not been documented properly or there is inadequate VET currency. Explanation: The RTO has not documented the vocational education and training knowledge and experience of their trainers. Solution: Encourage your trainers to participate in the resource validation processes and document their participation using compliant validation forms Organise professional development sessions for your trainers and assessors from VET experts. You must keep the evidence of participation for compliance reasons. Subscribing to VET and RTO newsletters and magazines also helps your trainers and assessors. Make sure they keep a PD log of what they read, where they read it, what they learned and how they implemented the learning. Participation in VET forums and discussions such as LinkedIn is also helpful. Participation in VET seminars, conferences and workshops, (particularly the ones delivered by the regulatory bodies), are excellent ways to demonstrate vocational education and training knowledge and currency.

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The VET Sector Your trainer and assessor files (Part 5 of 5)

Non-compliance number 5: Their industry currency has not been documented properly or there is inadequate industry currency Explanation: The RTO has not documented industry currency and experience of their trainers. Solution: In many situations, trainers and assessors may be working in the industry sector and this can be used as evidence for industry currency. Where this is not the case, currency needs to be established through different mediums such as: Attending trade events, workshops, conferences, technical seminars and other industrial events Reading industry magazines and journals (subscription and notes taken) Undertaking online research (and have documented logs of these activities) Engaging in industry networks Participating in LinkedIn groups Product manufacturer/vendor training Each RTO has to consider relevant factors, ideally in consultation with industry, to determine an appropriate currency period. This will depend on how static or how fast the industry is developing and changing. In general, any experience that is 2 years or older will not be considered current.

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The VET Sector Your trainer and assessor files (Part 5 of 5)

Non-compliance number 6: The vocational currency has not been documented properly or there is inadequate vocational currency. Explanation: The RTO has not documented the vocational currency of their trainers. To provide training that reflects current industry practice and valid assessment, your RTO’s trainers and assessors must maintain currency of their skills and knowledge in both: their industry area and, vocational education and training. It is also acceptable for an appropriately qualified trainer and assessor to work with an industry expert to conduct assessment together. Solution: Formal vocational education and training qualification/units of competency you deliver and assess: The easiest solution is for trainers/assessors to have the same unit of competency they are training and assessing. Participation in documented mapping activities to demonstrate trainers and assessors have the required level of knowledge and skills. You can use a trainer matrix template to demonstrate your vocational competence. Provide details of how you meet the vocational competence requirements of each unit you are delivering or assessing. This may be through: Holding the same unit of competency Holding an older version of the same unit and verifying there are no gaps Holding an older version of the same unit and providing details of how gaps have been addressed Other formal qualifications Professional development activities Evidence from work in the industry, etc. Please ensure all areas of the unit of competency are addressed through the evidence provided. Provide examples and explain each criterion to ensure you have addressed all areas of the unit of competency. If the units are not equivalent (e.g. a Statement of Attainment for the specific unit/course has not been submitted), a mapping document must be provided to demonstrate how the units have been mapped to ensure vocational competency. The mapping document may be provided by the RTO.

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The VET Sector Your trainer and assessor files (Part 5 of 5) Non-compliance number 7: The training and assessment requirements have not been documented properly or there are inadequate training and assessment requirements. Explanation: The RTO has not documented the training and assessment requirements of their trainers, or trainers do not meet the current training and assessment requirements. Solution: Your RTO must ensure all trainers and assessors are meeting the below requirements: Training and Assessment Credentials Required – Trainers On or prior to 30 June 2019 (no equivalence) TAE40110 or TAE40116* or TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher-level qualification in adult education OR Diploma related to adult education OR Higher qualification in adult education From 1 July 2019 (no equivalence) TAE40116* or TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher-level qualification in adult education OR Diploma related to adult education OR Higher qualification in adult education Training and Assessment Credentials Required – Assessors On or prior to 30 June 2019 (no equivalence) Assessor Skill Set (TAESS00001 or TAESS00011 Assessor Skill Set) or TAE40110 or TAE40116* or TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher-level qualification in adult education OR Diploma related to adult education OR Higher qualification in adult education Continue reading at next page > The VET Sector I CAQA Publications

The VET Sector Your trainer and assessor files (Part 5 of 5)

From 1 July 2019 (no equivalence) Assessor Skill Set (TAESS00001 or TAESS00011 Assessor Skill Set) or TAESS00001 plus one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or TAE40116* or TAE40110 + one of the following Units of Competency: TAELLN401A/TAELLN411 and one of the following Units of Competency: TAEASS502A/TAEASS502B/TAEASS502 or a diploma or higher level qualification in adult education OR Diploma related to adult education OR Higher qualification in adult education You must have a Training and Assessment Qualifications section on your skills matrix and options to select the checkboxes or let the Trainer/Assessor write the training and assessment qualification/s they have acquired. Non-compliance number 8: The trainer file does not have a compliance checklist Explanation: Without having a checklist it makes it difficult to maintain consistency and accuracy across all trainer files. This also creates inconsistency of forms or documents that are being used as they may be outdated or incorrect. Solution: You must make sure all trainers have valid files that include the following information: A current copy of the trainer/assessor’s CV (usually updated on an annual basis) The RTO’s name, the position title and a description of the job-role Details about the vocational competencies that the trainer/assessor holds Details about the vocational competencies that the trainer/assessor is delivering/assessing. Information about industry currency and skills List of VET professional development activities Confirmation that it is a true and up-to-date copy of the CV (usually means the trainer/assessor initialling each page of the CV to confirm the accuracy of the information provided) Signature and date of last update of the CV It is also recommended that all resumes/CVs are verified for currency and authenticity through reference checks. For more Information, please refer tohttps://www.caqa.com.au/single-post/2019/05/28/Your-trainer-and-assessor-files-Part4-of-5

The VET Sector I CAQA Publications

The VET Sector Your trainer and assessor files (Part 5 of 5)

verbally or documented do not Non-compliance number 9: Information provided match Explanation: One of the major non-compliances is when the information provided by the trainers/assessors and/or the RTO do not match each other. For example, a trainer’s CV has different information from the trainer’s staff matrix or vice versa. Solution: Make sure you read and approve all documents before filing Do not use any false or incorrect information. The regulatory bodies have the power to investigate and penalise the people involved in fraud and deceitful activities. Non-compliance number 10: No annual review on the trainer file Explanation: Make sure you review all documents on an annual basis. Ask your trainers to submit updated copies where required. Solution: Make sure all documents are checked internally by the compliance team or coordinator/manager Organising an external audit by VET compliance experts is also helpful to ensure errors and mistakes are identified earlier rather than later, and fixed appropriately Stay tuned for more… upcoming newsletters will cover the following topics: Special edition on frequently asked questions and answers on trainer files. Do you have questions regarding your trainers and assessors that you want our VET experts to answer? Send them to us at info@caqa.com.au.

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The VET Sector Internal audits and why they are so important (Special) In the first five parts of this series we discussed the following: What are internal audits? What are the benefits of conducting internal audits? What is an audit scope? What is usually included in an RTO internal audit? Who can be an internal auditor? Compliance costs and risks in terms of “risk management” The effective internal audit function The requirement of conducting internal audits The quality system of an RTO Planning for internal audit and considerations Conducting and recording an actual internal audit This is our special edition on frequently asked questions and answers on internal audits. We have selected the top 10 questions from the list of questions sent to us by educational institutes. Q1: Why are RTO internal audits important? Answer: Internal audits are a significant element of an RTO quality management system to ensure RTO practices and procedures meet the regulatory and legislative standards and requirements. These audits can help to monitor the RTO system and to check that compliance and norms are complied with. The aim of an internal audit is to collect data on the quality system’s performance and effectiveness. Internal audits also increase productivity, detect non-compliance and non-conformities, and evaluate the RTO’s internal control including its corporate governance and processes.

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The VET Sector Internal audits and why they are so important (Special) Q2: Why should I have an external audit to review my RTO’s quality management system? Answer: There are a number of benefits of organising an external audit by expert RTO consultants: External auditors are independent of the organisation and review the systems and processes based upon their extensive experience and auditing background. They are impartial and unbiased in their approach and follow documented processes and procedures to provide opinions and advice on RTO’s quality management system. The benefits of organising an external audit includes: Advice on critical RTO non-compliance, efficient controls and compliance procedures, identification of best practices, reduction of operational costs, and the realisation of possibilities for profit enhancement. Potential important savings on internal audit expenses, in particular for organisations with multiple offices and courses, high internal audit resource turnover or different levels of internal audit activities. Access to the correct abilities, in the correct position, in the correct location, at the correct moment. Shifting expenses to the consultancy company to develop and maintain the internal audit capacity and freeing capital and resources for key company reasons. Overcoming difficulties for human resources-attracting and retaining talent, maintaining expertise on changing hazards and developing value-making abilities. Alignment of strategic goals of the internal audit function with important business processes. Overall risk management review, tracking of compliance and corporate performance. Audits should be conducted by RTO experts that have extensive and current ASQA and other regulatory experience and who do not have any conflict of interest with the organisation.

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The VET Sector Internal audits and why they are so important (Special) Q3: What should be the qualifications and work experience of an RTO consultant? Answer: We suggest that an RTO auditor should hold the Diploma of Quality Auditing, Diploma of Vocational Education and Training, Diploma of Training Design and Development or have at least 5 years of experience in RTO audits and administration. You must also ask and verify the success rate of the RTO consultant to ensure you receive the best advice and consultancy services. Q4: How long does an external audit takes? Answer: It depends upon your RTO’s scope and requirements to conduct an audit. Usually, two days are recommended for an RTO with two to ten qualifications on their scope. Q5: How should an RTO audit be conducted? Answer: The RTO audit should be conducted using a proper checklist and documented procedures and processes. Preparation of a plan that shows how your audit activities are systematic, independent and that you have a documented process for obtaining audit evidence is critical for a successful and valid internal audit. Q6: What is included in an RTO’s quality management system? Answer: The RTO’s quality management system must include, but is not limited to the following: The required policies and their accompanying procedures Forms, templates, checklists and flowcharts to support the implementation of policies and procedures Central registers to track and record your compliance activities A compliance matrix that maps how each policy, procedure, form, template etc is related to the Standards. Continuous improvement processes and practices Continue reading at next page > The VET Sector I CAQA Publications

The VET Sector Internal audits and why they are so important (Special) Q7: What is the usual cost of conducting an internal audit by external auditors and/or consultants? Answer: Different consultants have different prices depending upon their expertise and experience. CAQA auditors and consultants charge $5200 plus GST for a two day audit. This price is valid at the time of printing – 1 July 2019. Q8: Why you need a CAQA auditor to conduct a health check of your RTO or educational institute? Answer: We are experts in RTO audits. We have highly trained and experienced compliance consultants who have worked in the VET sector for more than 20 years. A VET health check is crucial in ensuring quality RTO systems and procedures are in place and are ready for an audit for registration, re-registration, continuous improvement or internal annual audit purposes. Every RTO must comply with the Standards for Registered Training Organisations 2015: Compliance with the pre-enrolment and enrolment requirements Marketing and advertising Third-party services Maintenance of trainer and assessor currency Compliant assessment system Complaints and appeals Validation of assessment resources Management of continuous improvement Student support and welfare Responsive to industry and learner needs Quality assurance Secure and accurate certification Accessible information about services Informed and protected learners Fair complaints handling Effective governance and administration Legal compliance Fit and proper person requirements Financial viability Business planning and direction etc. The VET Sector I CAQA Publications

The VET Sector I CAQA Publications

The VET Sector Internal audits and why they are so important (Special) Q9: What legislation or standards do CAQA auditors and consultants have experience in? Answer: Standards for RTOs 2015 AQTF and VRQA Guidelines (VRQA registered RTOs) The VET Quality Framework (ASQA registered RTOs) The ESOS Act and the National Code (CRICOS) VET Student Loans (Higher Education Support Act). Skills First (Victoria), Smart and Skilled (NSW), and other state funded contracts ISO 9001:2015 – world’s leading Management System Standard English Language Intensive Courses for Overseas Students (ELICOS) NEAS (accreditation and quality assurance services in English language teaching) Australian Nursing and Midwifery Accreditation Council (ANMAC) Worksafe Q10: How do CAQA auditors and consultants conduct an internal audit? Answer: The process involves the following: Meet with you to discuss your specific requirements and needs Scope what you need to do and recommend a path forward Provide qualified auditors to advise on compliance issues Work with you to ensure your systems, processes, materials and practices are resilient enough to withstand the test of an audit Advise you of all the issues we find as a result of our audit Advise you in writing and implementing your quality policies and procedures Develop a plan to address all your non-compliant issues with a suitable timetable Provide a report for you detailing the above.

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The VET Sector ELICOS for the International Students (Part 2 of Part 3)

Courses for Overseas Students’. ELICOS ‘ELICOS’ stands for ‘English Language Intensive programs are designed for students who require English language training before starting their formal studies in Australia. These programs are open to all, including people who are in Australia on a tourist or visitor’s visa and people who do not want to do any further study after their English classes are over. In these cases, however, restrictions may apply. Who do the ELICOS standards apply to? The ELICOS Standards apply to providers who deliver courses that are solely or predominantly of English language instruction to student visa holders in Australia. What is the definition of ELICOS? For the purposes of the ELICOS Standards, an ELICOS course is a course of education or training that is: solely or predominantly of English language instruction; and provided, or intended to be provided, to an overseas student as defined in section 5 of the ESOS Act. Courses that do not fall within the definition of ‘ELICOS’ include, but are not limited to: English language programs provided exclusively to non-student visa holders; English as additional language programs or support services offered within the school sector as part of a school curriculum; and Foundation Programs. What is included in the ELICOS? General English course, or a course in English for business, graphic arts, the hospitality industry, academic studies, or postgraduate studies. English for employment opportunities Special courses in preparation for the Cambridge University examinations, IELTS or TOEFL. EAP programs aim to improve students’ English language and academic skills and are designed to prepare students for direct entry to a VET Qualification or Higher Education. Continue reading at next page >

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The VET Sector ELICOS for the International Students (Part 2 of Part 3) What are the benefits of having ELICOS programs on the scope There are a number of benefits of having ELICOS programs on your scope, such as: English language improvement and advancement for international students. You can offer pathway programs to international students who have not scored direct adequate English language proficiency score to start their formal studies in Australia. You can offer language, literacy and numeracy support to the international students. You can offer education and employment pathways to the students Guidelines for regulatory authorities The National Standards for ELICOS providers and courses (ELICOS Standards) are guidelines for regulatory authorities to make recommendations for acceptance of providers to be registered on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) under the ESOS legislative framework. Who are ELICOS providers and their types? ELICOS providers can be distinguished as Stand-alone ELICOS only providers Vocational education course providers Higher education course providers

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The VET Sector ELICOS for the International Students (Part 2 of Part 3) In the last newsletter we discussed the following: What is ELICOS and what it stands for Who ELICOS applies to? What is the definition of ELICOS? What is included in the ELICOS? What are the benefits of having ELICOS programs on scope Guidelines for regulatory authorities What are ELICOS providers and their types? The status of English Language Teaching in Australia In this article we will discuss the following: Can ELICOS and VET Co-exist? English language requirements to enrol in the course and length of the course What resources usually ELICOS students require? Can ELICOS and VET co-exist? This has been one of the most important questions in the current training and education environment. ELICOS courses require strict face-to-face learning and interaction, therefore, attendance requirements are quite stringent for students. VET on the other hand is a competency-based system, where course progress takes the priority over minimum attendance requirements. This makes it difficult for organisations and students alike who have been part of both systems and their separate requirements. The other differences are that ELICOS teachers must have graduate qualifications as their staff credentials whereas the VET trainers and assessors must meet the “vocational” training and education requirements. The ELICOS standards and courses also require a specific class size, a maximum teacher-to-student ratio, pre and post student assessment requirements, library and specific student support and welfare prerequisites.

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The VET Sector ELICOS for the International Students (Part 2 of Part 3) The changes introduced on the 11th October, 2017 and that came in effect as of the 1st March, 2018 addressed a number of broad areas of delivery and administration of ELICOS programmes. Most notably, the updated standards: Set out a requirement for “formal measures…to ensure that assessment outcomes are comparable to other criteria used for admission to the tertiary education course of study” in cases where “ELICOS courses are provided under a direct entry arrangement to a tertiary education course.” Amend the definition of “ELICOS provider” to ensure that all registered intensive English language courses, including those offered by vocational education and training (VET) institutions, are now drawn within the scope of the ELICOS standards. These changes also made it very clear that “Vocational English” courses such as English as an Additional Language (EAL) are no longer applicable to International students and RTOs must register and deliver ELICOS course programmes if they want to run English courses for International/overseas students. These changes have therefore affected the VET providers with English courses for the international students, a sector that was regulated separately and had not been subject to ELICOS requirements to this point. English language requirements to enrol in the course and length of the course ELICOS courses are designed to improve English language skills in preparation to study or to progress in a career. General English courses help the students to develop their day-to-day communication using the English language, and prepares them for further English language studies. On the other hand, English for academic purposes assists the student to study further vocational and higher education studies. The other ELICOS courses such as English for IELTS or PTE are also designed for their own specific purposes and objectives such as preparing students to appear in the official English language testing system. Continue reading at next page >

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The VET Sector ELICOS for the International Students (Part 2 of Part 3) The correct length, English language requirements and content of the course depends upon student’s existing English language skills. Course duration of each course can be between 5 to 50 weeks and courses usually begin every week or fortnight at ELICOS centres. Students are required to prove their English level through accepted English language tests such as the following to enrol in the English courses. International English Language Testing System (IELTS) Test of English as a Foreign Language (TOEFL) internet-based test (paper-based test is accepted from limited countries) Cambridge English: Advanced (CAE) Pearson Test of English (PTE) Academic Occupational English Test (OET). General English usually has an IELTS score of 4.0 or 4.5 on the academic module or an equivalent score in another accepted test. English for Academic Purpose usually has an IELTS score of 5.0 or 5.5 on the academic module or an equivalent score in another accepted test. It’s important to remember that for results to be accepted, the test must have been completed no more than two years before the application is made. What resources usually do ELICOS students require? The ELICOS students usually require the following resources: Placement tests (pre and post) Self-guided learning material Online learning resources Group projects and excursions Access to the student clubs Learner resources according to their needs and requirements Assessment resources (formative and summative)

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The VET Sector ELICOS for the International Students (Part 2 of Part 3) Our ELICOS course list includes the following: If you are interested in adding ELICOS to your scope or you need quality assessment and learner resources, we have the following resources currently available: General English – Elementary to Advanced (5 Levels) English for Academic Purpose – Elementary to Advanced (5 Levels) English for IELTS – Elementary to Advanced (5 Levels) English for PTE – Elementary to Advanced (5 Levels) We are currently developing resources for the following ELICOS resources: English for Business English for Travel and Tourism English for Hospitality Speak with one of our ELICOS experts today on how we can assist you with quality training and assessment resources and addition to scope. Send us an email at info@caqa.com.au for more information.

Stay tuned for more… our coming newsletters will cover the following topics: Part 3: Understanding the ELICOS Standards (In a nutshell) Special edition on frequently asked questions and answers on ELICOS.

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The VET Sector Student-centred principles for educational providers with overseas students In this article, we are discussing the top 10 student-centred principles that every

educational provider must implement for the welfare and support of International students. 1. Educational provider must develop a thorough and well-planned risk management plan, framework according to The Australian and New Zealand Risk Management Standard AS/NZS 4360:2004 and regulatory standards and requirements. 2. Quality Management System (QMS) and risk management should be included in the ongoing planning processes and committee meetings. 3. Document policies and procedures to ensure students have adequate support to enrol and complete their Australian studies. Make sure you do what you say! 4. The student enrolment processes must follow regulatory standards and guidelines. 5. The Genuine Temporary Entrant (GTE) requirements are strictly followed through 6. Institutions have their own English-language tests to identify LLN needs of the students. 7. Only the eligible students are enrolled in the Australian qualifications. 8. Australian institutes are providing coaching and mentoring facilities to its students. 9. Universities, as registered providers, should regularly review their contractual relationships with private providers to identify and mitigate the risks. 10. The independent audits must have been conducted by the experts to ensure organisations comply with all the regulatory requirements and legislative guidelines.

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The VET Sector CAQA Resources introducing version 10.0! At CAQA resources we are busy updating our resources to be able to provide you the most up to date and current resources available on the market. This is an extensive process and we are committed to bringing you resources that are compliant. Our resources have been extensively validated by a number of industry experts and current auditors.. If you have purchased resources from CAQA we will provide you updated copies of the resources at no additional cost*. If you have not as yet purchased our resources, we anticipate the version 10.0 to be up and running on the 1st of August, 2019, so watch this space!!

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The VET Sector Four Corners focus on Australian Universities including Murdoch U, Swinburne University and The University of Tasmania Mr Tehan also wants more international students going to regional universities, where he says the “welcome is a lot warmer” and students would feel less isolated than in the cities. The National Tertiary Education Union responded strongly to the programme; “our very strong view is that every student who is enrolled, wherever they come from, must have a genuine opportunity to succeed. If universities enrol students who lack the skills necessary to do so, they have a duty of care to ensure that they provide the resources and support that students need to succeed,” national president Alison Barnes, said last night. “Disturbingly, many of our members are reporting that the increase in students who need assistance, especially international students, means that university staff simply cannot provide that help.”

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The VET Sector Recruitment in Vocational Education and Training Australia wide!

Recruitment in Vocational Education and Training Australia wide! Career Calling Jobs specialise in RTO Recruitment, assisting Registered Training Organisations to find the right staff for their business. We are dedicated to providing a quality service to both employers and candidates to ensure the outcome is a long lasting successful one. Benefits for employers: Advertising, screening and interviews done by us Save on time and money Expert staff from the VET sector and recruitment industry Permanent placements guaranteed* Post placement support Benefits for candidates: Easy process to explore jobs A Simple registration process Free of cost registration Career Counselling Updates and notifications Staff with experience in the VET sector Post placement support To find out more and see our current job listings visit us at: Jobs.CareerCalling.com.au

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The VET Sector CAQA New Resources New Information Technology resources The following resources are now available for purchase. The assessment and learner resources have been developed by subject matter experts from the industry. All resources have been checked by external validators to ensure they comply with training package requirements and industry expectations. ICT10115 Certificate I in Information, Digital Media and Technology ICT20115 - Certificate II in Information, Digital Media and Technology ICT40415 Certificate IV in Information Technology Networking ICT40115 Certificate IV in Information Technology ICT50115 Diploma of Information Technology ICT50415 Diploma of Information Technology Networking ICT60215 Advanced Diploma of Network Security Accounting resources We have developed these assessment resources for a number of TAFE’s and the resources are now available for your RTO. The list of qualifications includes the following: FNS30317 Certificate III in Accounts Administration FNS40217 Certificate IV in Accounting and Bookkeeping FNS50217 Diploma of Accounting FNS60217 Advanced Diploma of Accounting

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The VET Sector CAQA New Resources Community service resources Our community service assessment and learner resources have been developed by instructional designers and subject matter experts with extensive experience and background in the community service sector. All training and assessment resources are also internally and externally validated by compliance experts. The list of qualifications includes the following: CHC33015 Certificate III in Individual Support CHC43015 Certificate IV in Ageing Support CHC43115 Certificate IV in Disability CHC52015 Diploma of Community Services CHC62015 Advanced Diploma of Community Sector Management

RII - Resources and Infrastructure resources We have developed these assessment resources. The list of qualifications include the following: RII20715 Certificate II in Civil Construction RII30915 Certificate III in Civil Construction Coming soon HLT54115 - Diploma of Nursing (Available from mid-2019) - A number of units of competency are available to purchase from January 2019.

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The VET Sector In your RTO, you may require the following resources!

The following compliance products are available to purchase: Policies and Procedures for an RTO Policies and Procedures for a CRICOS RTO Policies and Procedures for an ERTO RTO forms and flow charts RTO student handbook (pre-enrolment and post-enrollment) RTO staff handbook RTO compliance registers Training and assessment strategies Internal audit guidelines and template pack CRICOS student orientation kit CRICOS audit guidelines and template pack Pre-training enrolment pack Marketing materials (customised to your RTO) Marketing audit pack (checklists and policies) Recognition of prior learning (RPL) kits Continuous improvement documentation Assessment validation documentation for review of assessor judgements and assessment tools Internal auditing templates Staff recruitment, induction and professional development documentation Strategic and business plan templates RTO registration financial viability pro forma documentation Workplace delivery documentation

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The VET Sector LEARN FROM THE INDUSTRY LEADERS

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The VET Sector DO YOU NEED COMPLIANCE HELP?

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The VET Sector THE BEST RESOURCES IN THE MARKET

The VET Sector I CAQA Publications

The VET Sector

Annual Registration Charge - Due July 30th 2019 ASQA will issue RTOs with an invoice for their annual registration charge. RTOs must pay the charge within 30 days of ASQA issuing the invoice. The annual charge recovers some of the costs ASQA incurs when conducting activities necessary for effective regulation of the vocational education and training (VET) sector. For more Information, please click here. Change in how unit codes are allocated in VET accredited courses The method for allocating codes to units of competency is changing and will apply to VET accredited course applications received from 1 September 2019. You will need to assign codes as Unit 001, Unit 002 (etc.) for reference during course development. ASQA will allocate unique unit codes upon granting accreditation for the parent course. For more Information, please click here.

The VET Sector I CAQA Publications

The VET Sector

Fraudulent VET provider ordered to pay $200,000 The Federal Court has ordered a Tasmanian man to pay significant penalties for providing a VET course without registration and for issuing qualifications that were not genuine. On 30 May 2019, the Federal Court found that Leon Vere King had committed multiple contraventions of the National Vocational Education and Training Regulator Act 2011 (the NVR Act). For more Information, please click here. Five things RTOs should know about copyright To deliver high quality vocational training and education, RTOs need to access and use information quickly and efficiently from a variety of sources such as textbooks, websites, newspapers and journals. However, there is often uncertainty around what information an RTO can legally use. Here are five things RTOs need to keep in mind when copying and sharing copyright content for educational purposes. For more Information, please click here

The VET Sector I CAQA Publications

The VET Sector

Updating your USI transcript if your RTO has closed If your training provider is no longer operating and you discover that your USI transcript isn’t showing the training you completed with that RTO, the relevant VET regulator may be able to assist you in some circumstances. For more Information, please click here. NAPLAN review The Federal Government remains committed to national standardised testing of school students to ensure parents, teachers and the community have visibility of student and school performance. For more Information, please click here. So I Heard VET Can’t Get You A Good Job So I Heard is a series launched by the Foundations for Young Australians (FYA) centred around the experiences of graduates, careers counsellors, TAFE teachers and other industry professionals involved in all areas of Vocational Education and Training. The world of work is changing and taking on VET is one way to put your best foot forward. We’re here to debunk some myths and highlight the opportunities that VET pathways can provide. For more Information, please click here.

The VET Sector I CAQA Publications

The VET Sector

A knowledge portal on learning assessments for South Asia The World Development Report 2018 states that almost one-third of those who complete primary school in South Asia lack basic literacy and numeracy skills, hindering the region’s growth potential and competitiveness. It points out that even when access to education has increased, improvement in learning levels remains a challenge. Moreover, countries need robust assessment systems that help them to monitor progress in learning and undertake evidence-based corrective measures. A number of countries in South Asia are yet to mainstream systematic monitoring and measurement of learning that enables them to evaluate the impact of their education policies and programs. For more Information, please click here. NSW committed to vocational education and training The NSW Government is following through on its election commitment to help more people get quality jobs by committing $2.3 billion in the 2019-20 NSW Budget towards vocational education and training. Minister for Skills and Tertiary Education Geoff Lee said the Government is dedicated to strengthening our VET sector as a means of preparing the most dynamic, qualified and skilled workforce. For more Information, please click here.

The VET Sector I CAQA Publications

The VET Sector

First ever consensus on Artificial Intelligence and Education published by UNESCO UNESCO has published the Beijing Consensus on Artificial Intelligence (AI) and Education, the first ever document to offer guidance and recommendations on how best to harness AI technologies for achieving the Education 2030 Agenda. It was adopted during the International Conference on Artificial Intelligence and Education, held in Beijing from 16 – 18 May 2019, by over 50 government ministers, international representatives from over 105 Member States and almost 100 representatives from UN agencies, academic institutions, civil society and the private sector. For more Information, please click here. Jobs are changing, and fast. Here’s what the VET sector (and employers) need to do to keep up Technological developments are expected to majorly, and rapidly, disrupt or change the nature of employment. The multiplier effect of these disruptions interacting with each other has led to what has been termed the fourth industrial revolution (i4.0). The first industrial revolution took us from agrarian to industrial economies and the second used resources like electricity and steel to create mass production. The third refers to technology advancing from analog and mechanical devices to the digital technology available today. The fourth industrial revolution represents ways technology has become embedded in societies by the fusion of technologies, or what is known as cyber-physical systems. For example, 3D printing needs advanced materials with printers linked to the internet, which are increasingly intelligent and autonomous. For more Information, please click here. The VET Sector I CAQA Publications

The VET Sector

Last chance to register for #NoFrills2019 With today's release of the conference discussion paper, the stage is now set for the 28th National VET Research Conference 'No Frills', to be held in Adelaide next week. The discussion paper builds on previous ‘No Frills’ themes by exploring how, as jobs and industries evolve along with technology, workers will need to continually upskill and reskill to maintain their positions in the workforce. While every student’s journey is different, VET plays a critical role in making this happen. With a stellar line-up of speakers and presenters across 2 keynote addresses, 40 presentations, 6 workshops and a plenary discussion panel, #NoFrills2019 is one of the best value events on the VET conference calendar. You don't want to miss this! Only limited places left, so register now. AUSkey to transition into myGovID myGovID (formerly known as AUSid) provides a contemporary digital credential and identity verification solution that enables clients to enrol and authenticate at a time, place and device of their convenience. The Digital Transformation Agency has changed the Commonwealth digital identity provider’s name to myGovID to align with myGov, the Government’s authentication solution. The solution will deliver a high level of confidence in the accuracy of the client’s identity through biometric matching to documents issued by trusted Australian third parties (e.g. driver’s licences and passports). The credential is a device based authenticator app, paired with native authentication (such as a fingerprint) or password. For more Information, please click here. The VET Sector I CAQA Publications

The VET Sector

The Fourth Industrial Revolution of the VET Sector The Fourth Industrial Revolution represents a fundamental change in the way we live, work and relate to one another. It is a new chapter in human development, enabled by extraordinary technology advances commensurate with those of the first, second and third industrial revolutions. These advances are merging the physical, digital and biological worlds in ways that create both huge promise and potential peril. The speed, breadth and depth of this revolution is forcing us to rethink how countries develop, how organisations create value and even what it means to be human. The Fourth Industrial Revolution is about more than just technology-driven change; it is an opportunity to help everyone, including leaders, policy-makers and people from all income groups and nations, to harness converging technologies in order to create an inclusive, human-centred future. The real opportunity is to look beyond technology, and find ways to give the greatest number of people the ability to positively impact their families, organisations and communities. For more Information, please click here. AISC Communique – 5 June 2019 meeting The 26th meeting of the AISC was held on 5 June 2019.The AISC considered the second tranche of the 2019 Industry Skills Forecasts and Proposed Schedules of Work submitted by IRCs. Minutes from the latest Australian Industry and Skills Committee meeting now available. For more Information, please click here.

DISCLAIMER The information in this newsletter is for general informational purposes only, it is generalist in its approach. The information presented in this newsletter is not legal advice or a legal opinion, and it is not intended to be tailored to the specific circumstances of any particular case and should not be relied upon as such. Persons should seek professional legal advice before acting upon any of the information in this newsletter.

The VET Sector I CAQA Publications