THE VET SECTOR THE OFFICIAL MAGAZINE FROM COMPLIANCE AND QUALITY ASSURANCE (CAQA)
ISSUE 8 NOV 2018
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
OIn recent times, there has been media attention highlighting how some Registered Training Organisations are working outside the legislative and regulatory framework. It casts a shadow on the training and education sector and for those RTO’s that are following the guidelines and standards, forces them to be even more stringent in their compliance. ASQA is doing everything it can to ensure these RTO’s, not following compliance, are found, but consequently this puts enormous pressure on RTO’s that are trying their utmost to provide quality education. The VET sector is demanding a better, stronger and more transparent VET system, for all Stakeholders, to be able to provide higher quality education to all local and international students. This month’s edition of the newsletter includes the following articles: Why keep in touch with what is happening in the VET sector Different phases of assessment and learner validation processes (Part 3 of 4) Internal audit and why they are important (Part 1 of 5) Your trainer and assessor files Private training colleges face too much scrutiny, says ACPET Regulatory decisions update from the VET Regulator VET Industry News 8-Nov-2018 Other Events, professional development opportunities and News Training package updates CAQA News
As always, we welcome your feedback. Write to us at info@caqa.com.au or call 1800 266 160. The VET Sector I CAQA Publications
1
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
WHY KEEP IN TOUCH WITH WHAT IS HAPPENING IN THE VET SECTOR Information is power. The more you read, the more you understand the world around you. The
VET world is evolving at a lightning speed and is changing the way we all used to do things. Continuous learning in the VET sector is a must. Why should you keep in touch with the VET updates Because you are a stakeholder in the industry. It can help you to understand the changes in the sector otherwise you may be out-of-date. You can analyse how the changes are going to affect you and your training and education business. You can rely on your future decisions by having more plausible and realistic information and be able to identify threats and opportunities starting at an early stage. It helps to develop an excellent competitive edge that will help you shape the strategy of your Registered Training Organisation Latest industry-related news, trends, and directions will help you be better prepared to keep up with everything new coming your way, improve your skills, and not be taken by surprise or miss out on any opportunities. It helps you build your knowledge, expertise and wisdom. You explore new opportunities for growth and knowledge. Sometimes you get free templates and forms to use for your registered training organisation etc. How can you stay up-to-date? You can stay up-to-date by attending webinars, professionals development sessions, subscribing to VET journals, newsletters and magazines. Some really good sources to stay up-to-date are: Websites of Australian VET regulators: ASQA’s website https://www.asqa.gov.au VRQA’s website https://www.vrqa.vic.gov.au/VET/Pages/default.aspx Training Accreditation Council (TAC) websitehttp://www.tac.wa.gov.au/industry/Industryregulators/Pages/default.aspx Continue reading at next page > The VET Sector I CAQA Publications
2
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
WHY KEEP IN TOUCH WITH WHAT IS HAPPENING IN THE VET SECTOR Other important websites:
Department of Education and Training https://www.education.gov.au Department of Education and Training (International)https://internationaleducation.gov.au/Pages/default.aspx Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) http://cricos.education.gov.au National Centre for Vocational Education Research (NCVER) https://www.ncver.edu.au English Language Intensive Courses for Overseas Students (ELICOS) http://elicos.com English Australia’s website https://www.englishaustralia.com.au NEAS website https://www.neas.org.au World Skills Australia’s website https://www.worldskills.org.au Australian Industry and Skills Committee’s website https://www.aisc.net.au Training.Gov.Au (National register) https://training.gov.au/Home/Tga ACER’s website https://www.acer.org/assessment Skills service organisations Artibus Innovation http://www.artibus.com.au PwC’s Skills for Australia https://www.skillsforaustralia.com Australian Industry Standards https://www.australianindustrystandards.org.au Skills IQ https://www.skillsiq.com.au Skills impact https://www.skillsimpact.com.au E-Oz Energy Skills Australia http://e-oz.com.au Innovation and Business Skills Australia https://www.ibsa.org.au Skills DMC https://sustainableskills.org/skillsdmc/ Professional networks: ACPET’s website https://www.acpet.edu.au Velg Training website https://www.velgtraining.com Do you want to add more helpful resources in this list? Write to us at info@caqa.com.au.
The VET Sector I CAQA Publications
3
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
DIFFERENT PHASES OF ASSESSMENT AND LEARNER VALIDATION PROCESSES (PART 3) This is Part 3 of the article, where we are discussing the different phases of the validation
processes an RTO should be following to ensure they meet regulatory requirements and industry expectations. In the previous articles, we discussed the following regarding the validation of assessment resources: Explanation of assessment validation Typical benchmarks used during the validation processes Stages of validation (before, during and after the assessment judgements) Regulatory requirements for conducting validation Assessment system Who conducts validation? How is validation different from moderation? How external consultants can help you with validation of assessment and learner resources? In this month’s article, we will explore the regulatory requirements around validation of learner resources. Learner resources Learner resources are also known as “learning resources”, “training resources”, or “companion guides”. The purpose of these resources is to support learners with the underpinning knowledge required to participate in skill-based tasks. These resources include a range of activities to support the learning including, formative assessments and activities, links to further reading, workplace activities and procedures (where relevant to the qualification) etc.
Continue reading at next page > The VET Sector I CAQA Publications
4
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
DIFFERENT PHASES OF ASSESSMENT AND LEARNER VALIDATION PROCESSES (PART 3) Why you need to validate your learner resources
The VET regulator, ASQA does not currently prescribe the methodology Registered Training Organisations (RTOs) should use to meet the requirements of the relevant standards, training packages and accredited courses for learner resources. But their expectations under the Standards for Registered Training Organisations, 2015, is to ensure your learner resources meet the following legislative guidelines: Standard 1, Clause 1.3 (c): Learning resources to enable learners to meet the requirements for each unit of competency, and which are accessible to the learner regardless of location or mode of delivery. The guidelines further state that: Learning resources To ensure students are able to obtain and absorb the required knowledge and skills prior to assessment, carefully choose and plan the learning resources you will use to guide them. Identify these resources in your strategy to ensure you obtain full coverage of all required areas. Therefore, we strongly recommend validating your learner resources to ensure your organisation complies with the relevant legislative requirements and guidelines. The process of validation of learner resources The validation of learner resources is not very different from the validation of assessment resources. All learner resources must also meet training package requirements and industry expectations.
Continue reading at next page > The VET Sector I CAQA Publications
5
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
STRUGGLING WITH VALIDATION?? DOWNLOAD OUR FREE TEMPLATE HERE!
INSERT YOUR CONTACT DETAILS HERE TO DOWNLOAD OUR FREE VALIDATION FORM PROBLEMS WITH VALIDATION? CALL US ON 1800 266 160. MENTION THIS FORM AND WE WILL GIVE YOU A $50 DISCOUNT ON OUR VALIDATION SERVICE (NORMAL PRICE $660).
https://mailchi.mp/caqa/caqa-free-validation-form
The VET Sector I CAQA Publications
6
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
LEARN FROM THE INDUSTRY LEADERS
The VET Sector I CAQA Publications
7
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
DO YOU NEED COMPLIANCE HELP?
The VET Sector I CAQA Publications
8
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
THE BEST RESOURCES IN THE MARKET
The VET Sector I CAQA Publications
9
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
DIFFERENT PHASES OF ASSESSMENT AND LEARNER VALIDATION PROCESSES (PART 3) Who can be involved in validating the learner resources
There are currently no regulatory requirements around who can participate in the validation of learner resources, however, it should be no different from the validation of assessment resources. It should be a collective team effort and you must include the following people to validate your learner resources: Subject matter experts Trainers and assessors Compliance or administration manager Industry experts You may also include compliance experts as well as they usually have current and up-todate knowledge around audit and compliance expectations and requirements. Stages of validation for learner resources Stage 1: Validation before using the learner resources Validation before using the learner resources is to ensure the resources meet training package requirements, how the information is presented and the quality of the formative assessments. This is to ensure the student gains the required skills and knowledge to participate in the summative assessments later. Your review of the learner resources templates in detail ensures they are compliant and meet regulatory standards and Industry requirements.
Continue reading at next page > The VET Sector I CAQA Publications
10
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
DIFFERENT PHASES OF ASSESSMENT AND LEARNER VALIDATION PROCESSES (PART 3) Stage 2: Validation during or after using the learner
resources Your validation of learner resources during or after use is to ensure: Your resources meet client expectations Your resources meet training package guidelines and provide all required underpinning knowledge to your students Your resources are current and up-to-date in terms of the latest trends, technology and industry guidelines and practices. In the next and final article, we will discuss: Why you need to keep validators information Why validation of assessment and learner resources should be systematic and ongoing How can you schedule validation What is statistically valid sampling Validation outcomes (To be continued in the upcoming newsletter and blogs)
The VET Sector I CAQA Publications
11
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
INTERNAL AUDITS AND WHY THEY ARE IMPORTANT (PART 1 OF 5)
audits”. Our main intention is to This is our first article in the series regarding “Internal provide you with the required knowledge and skills, and equip you with the necessary resources to ensure you can audit your organisation against quality frameworks and standards effectively and efficiently. What are Internal audits? Internal audits are an independent, collaborative, impartial, objective assurance and consulting activity formulated to add value and improve operations of an organisation. It assists the organisation to bring a systematic, disciplined approach to effectively evaluate, monitor and improve the effectiveness of risk management, internal control and governance processes. Internal audits act as a catalyst for a strong risk and compliance culture within an organisation. What are the benefits of conducting internal audits? Internal audits act as a catalyst for enhancing an organisation’s governance, risk management and controls by presenting insight and recommendations based on interpretation and examination of data and business practices and processes. There are a number of other benefits, such as: Audits assess an organisation’s performance and practices against the regulatory framework, guidelines and legislative/statutory instruments. Audits provide management of an organisation with information on the effectiveness of risk management, control and governance processes. Audits evaluate achievement of organisation objectives Audits ensure assets are safeguarded and secure.
Continue reading at next page > The VET Sector I CAQA Publications
12
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
INTERNAL AUDITS AND WHY THEY ARE IMPORTANT (PART 1 OF 5)
economy of business activities. Audits assess efficiency, effectiveness and the Audits review operations and processes to ensure they are protected from any fraud, malpractice or corruption Audits increase financial reliability and integrity Audits help to improve the “control environment” of the organisation Audits are great learning lessons for all parties involved Audits identify the business areas that require urgent attention Audits identify opportunities, accountabilities and risks Audits help management understand what it needs to know, when it needs to know it and how it needs to be done or implemented. Audits identify better ways of doing things by recommending how to improve internal controls and governance processes What is an audit scope? The scope of audit refers to the focus, extent, boundaries and range of the activities covered by an internal audit. It includes: The objectives for conducting an audit Nature and extent of auditing procedures and activities performed The organisational units that will be examined Location of the audit Time-period that will be covered Related activities not audited in order to define the boundaries of the audit. The audit scope, ultimately, establishes how deeply an audit is required to be performed.
Continue reading at next page > The VET Sector I CAQA Publications
13
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
INTERNAL AUDITS AND WHY THEY ARE IMPORTANT (PART 1 OF 5)
What is usually included in an RTO internal audit? The internal audit is usually a documented process that includes the evaluation of the following: Quality framework and standards and legislative guidelines Training packages and the companion volume (including the implementation guides) Assessment and learner resources Training and assessment strategies Trainers and assessors Industry consultation and engagement and how improvements are made from them Recognition of prior learning and credit-transfers Transitioning planning, processes and procedures Student certification and completion processes and procedures Third-party agreements and monitoring processes and procedures Student support, progression and welfare processes and procedures Student and staff Interviews and questionnaires Student records, student files and student data analysis Enrolment and pre-enrolment processes and procedures Marketing and advertising practices and procedures Regulatory compliance and governance practice Policies and procedures an organisation uses Other organisational practices and systems
Continue reading at next page > The VET Sector I CAQA Publications
14
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
INTERNAL AUDITS AND WHY THEY ARE IMPORTANT (PART 1 OF 5)
Who can be an internal auditor? An Internal auditor can be anyone who has the required knowledge, skills and experience to objectively, professionally and unbiasedly evaluate your organisation’s processes and procedures to identify opportunities for improvements. It can be an internal staff member or an external person such as a compliance consultant. The required knowledge, skills and experience of internal auditors will be discussed in our next edition. (To be continued in the upcoming newsletter and blogs)
The VET Sector I CAQA Publications
15
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
YOUR TRAINER AND ASSESSOR FILES (PART 1 OF 5)
Compliance of your trainer records is a must for any Registered Training Organisation. If you do not know what you are looking for, you will always have difficulty finding it. The purpose of this article is to provide you with the required information and resources to ensure you can audit and review your trainer and assessor files to be compliant with the current regulatory requirements and standards. Legislative and regulatory requirements: Trainers and assessors must comply with the following SRTOs 2015 requirements: Clauses 1.13 – 1.16 Trainers and assessors who deliver any Australian Qualifications Framework (AQF) qualification or skill set from the Training and Education Training Package (TAE10, TAE or its successor) are also required to meet additional requirements, outlined in Clauses 1.21 – 1.24. Requirements for all trainers and assessors: Trainers and assessors must meet the following criteria and guidelines: the vocational competencies at least to the level being delivered and assessed current industry skills directly relevant to the training and assessment being provided, and current knowledge and skills in vocational training and learning that informs their training and assessment. In addition, training and assessment may only be delivered by persons who have: Certificate IV in Training and Assessment (TAE40110 or TAE40116), or its successor*, or A diploma or higher level qualification in adult education. Your RTO must also ensure that all trainers and assessors undertake professional development in the fields of: knowledge and practice of vocational training, and learning and assessment, including competency-based training and assessment. Continue reading at next page > The VET Sector I CAQA Publications
16
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
YOUR TRAINER AND ASSESSOR FILES (PART 1 OF 5) Trainer’s CV
An RTO must hold valid files for all Trainers and Assessors (this includes files for contractors and employees). A valid file includes the following information: A current copy of the trainer/assessor’s CV (usually updated on an annual basis) The RTO’s name, the position title and a description of the job-role Details about the vocational competencies that the trainer/assessor holds Details about the vocational competencies that the trainer/assessor is delivering/assessing. Information about industry currency and skills List of VET professional development activities Confirmation that it is a true and up-to-date copy of the CV (usually means the trainer/assessor initialling each page of the CV to confirm the accuracy of the information provided) Signature and date of last update of the CV It is also recommended that all resumes/CVs are verified for currency and authenticity through the undertaking of reference checks. Reference: Fact sheet—Meeting trainer and assessor requirements, published by ASQA https://www.asqa.gov.au/sites/g/files/net3521/f/FACT_SHEET_Meeting_trainer_and_assessor_ requirements.pdf (To be continued in the upcoming newsletter and blogs)
The VET Sector I CAQA Publications
17
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
PRIVATE TRAINING COLLEGES FACE TOO MUCH SCRUTINY, SAYS ACPET
Excessive scrutiny of detailed regulatory issues by the national skills regulator is forcing private colleges into legalistic compliance, according to the Australian Council for Private Education and Training (ACPET). ACPET has called for a review of the quality standards for VET following the latest annual report of the Australian Skills Quality Authority. Independent RTOs were unfairly depicted in the 2017-18 Australian Skills Quality Authority (ASQA) Annual Report released last week. Peter McDonald, Acting Chief Executive Officer has discussed the following issues in ACPET’s Edition 782, 5 November 2018. Mainstream media has once again sensationalised statistics produced by ASQA and republished them without context, further diminishing the reputation of the independent training sector. ACPET firmly believes that excessive scrutiny on minor details that have little to do with actual training is poor use of the regulator’s resources. It is the outcomes of these nominal requirements that are impacting independent providers overall audit results, and in turn bringing down the reputation of the entire sector. Small administrative errors and gross deliberate acts of misconduct technically both result in the same outcome reporting: non-compliance. The facts that serious compliance breaches lead to de-registration and that the number of courses of action in this regard is in actuality small are being overlooked. Continue reading at next page > The VET Sector I CAQA Publications
18
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
PRIVATE TRAINING COLLEGES FACE TOO MUCH SCRUTINY, SAYS ACPET
ACPET calls for perspective and responsible reporting and commentary – in all forms. It is commonly thought among providers and sector experts that there is far too much focus on very small and often trivial levels of non-compliance. ACPET champions quality in the education and training sector. Our Industry Certification Program and VET Practitioner Register products evidence that by no means do we think that this should be compromised. But, the regulator needs to be focusing on indicators that reflect quality outcomes. One could be forgiven for thinking that the ASQA auditors’ working brief is to find evidence of any shortcoming as opposed to systemic fault. We acknowledge that the regulator is tasked with a difficult job and has made reasonable improvements to the risk-based assessment audit model. ACPET fully supports a market contested by only reputable providers. However, ACPET calls for ASQA to be flexible by using an approach that ensures teaching and student learning is providers’ focus. When providers are needing to employ administrators ahead of trainers and teachers, the sector has gotten it wrong. ACPET members enjoy high completion rates and positive student outcomes, in general exemplifying high quality training. The regulator needs to catch up and evaluate what really matters, not minutiae. Reference: https://www.acpet.edu.au/article/12418/when-does-a-statistic-become-a-lie/
The VET Sector I CAQA Publications
19
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
ASQA Update, Issue 53, October 2018 For more Information, visit here. Regulatory decisions update from the VET Regulator For more Information, visit here. ASQA spotlight—providers that have delivered no training in both 2016 and 2017 For more Information, please visit: this link. Federal court issues significant penalties for false claim to hold RTO registration, issuance of qualifications For more Information, visit here. Focus on international education, trainer and assessor capability Read more here. ASQA annual report 2017-18 is now available Visit this link.
The VET Sector I CAQA Publications
20
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
Other Events, professional development opportunities and News Professional Development Events by ACPET VELG Webinars VDC Professional Development opportunities Training package updates Changes to training package: BSB: Business Services Training Package: 8 qualifications added 45 qualifications updated 8 qualifications removed 16 skill sets updated 48 units of competency added 1 unit of competency updated 41 units of competency removed 53 imported units of competency added 2 imported units of competency updated 54 imported units of competency removed To access the revised training package, click here. The VET Sector I CAQA Publications
21
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
THE VET NEWS Changes to training package: MSS: Sustainability Package:6 qualifications added 7 qualifications updated 6 qualifications removed 7 skill sets added 6 skill sets removed 67 units of competency added 7 units of competency updated 68 units of competency removed 33 imported units of competency added 25 imported units of competency removed To access the revised training package, click here.
Changes to training package: CUF07: Screen and Media Training Package:1 qualifications removed 7 skill sets removed 12 units of competency removed To access the revised training package, click here.
Changes to training package: CUS09: Music Package:1 skill sets removed 2 units of competency removed To access the revised training package, click here.
DISCLAIMER The information in this newsletter is for general informational purposes only, it is generalist in its approach. The information presented in this newsletter is not legal advice or a legal opinion, and it is not intended to be tailored to the specific circumstances of any particular case and should not be relied upon as such. Persons should seek professional legal advice before acting upon any of the information in this newsletter.
The VET Sector I CAQA Publications
22
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
OUR COMPLIANCE AND QUALITY ASSURANCE SERVICES Our reputation has been built on delivering quality
VET and Higher Education consultancy services at affordable prices with exceptional service. We have clients Australia wide and a talented, experienced team of in-house compliance consultants with over 90 years of combined experience. We will work with you to create a customised solution that works for your RTO training and education business. We pride ourselves on delivering quality VET services in an efficient and affordable manner. Our services include consultation in several areas: RTO & CRICOS Higher Education Validation of assessment and learner resources Development of assessment and learner resources ISO 9001 E-Learning ELICOS Audit and Compliance Business Analysis Delegation RTO’s VET Student Loan Risk Management For more Information, please visit www.CAQA.com.au/servicesWe offer help and support to all RTO’s and Higher Education Providers (HEP). Our services can assist in registering and establishing a reputable RTO/HEP, maintaining compliance with AQTF or NVR, internal auditing or even assistance managing RTO/HEP administration. Please go to our website (www.careercalling.com.au) for more information and feel free to call (1800-266-160)or email (info@careercalling.com.au) us if you think we can help you!
The VET Sector I CAQA Publications
23
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
CAQA NEWS
We are introducing a new section in CAQA News. This section will cover news and information regarding what is happening at CAQA/Career Calling headquarters. Information Technology resources The following resources are now available for purchase. The assessment and learner resources have been developed by subject matter experts from the industry. All resources have been checked by external validators to ensure they comply with training package requirements and industry expectations. ICT10115 Certificate I in Information, Digital Media and Technology ICT40415 Certificate IV in Information Technology Networking ICT40115 Certificate IV in Information Technology ICT50115 Diploma of Information Technology ICT50415 Diploma of Information Technology Networking ICT60215 Advanced Diploma of Network Security Accounting resources We have developed these assessment resources for a number of TAFE’s and these resources are now available for your RTO as well. The list of qualifications include the following: FNS30317 Certificate III in Accounts Administration FNS40217 Certificate IV in Accounting and Bookkeeping FNS50217 Diploma of Accounting FNS60217 Advanced Diploma of Accounting
The VET Sector I CAQA Publications
24
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR Community service resources
CAQA NEWS
Our community service assessment and learner resources have been developed by instructional designers and subject matter experts with extensive experience and background in the community service sector. All training and assessment resources are also internally and externally validated by compliance experts. The list of qualifications includes the following: CHC33015 Certificate III in Individual Support CHC43015 – Certificate IV in Ageing Support CHC43115 Certificate IV in Disability CHC52015 Diploma of Community Services CHC62015 – Advanced Diploma of Community Sector Management Resources currently in development Available from March 2019: CHC40113 – Certificate IV in School Age Education and Care CHC50213 – Diploma of School Age Education and Care CHC30213 – Certificate III in Education Support CHC40213 – Certificate IV in Education Support ICT20115 – Certificate II in Information, Digital Media and Technology ICT30115 – Certificate III in Information, Digital Media and Technology CHC43415 – Certificate IV in Leisure and Health CHC53415 – Diploma of Leisure and Health RII20715 – Certificate II in Civil Construction RII30915 – Certificate III in Civil Construction Other resources: HLT54115 – Diploma of Nursing (Available from mid-2019) – A number of units of competency are available to purchase from January 2019.
The VET Sector I CAQA Publications
25
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
CAQA NEWS
Compliance products from Compliance and Quality Assurance (CAQA) The following compliance products are available to purchase: Policies and Procedures for an RTO Policies and Procedures for a CRICOS RTO Policies and Procedures for an ERTO RTO forms and flow charts RTO student handbook (pre-enrolment and post-enrolment) RTO staff handbook RTO compliance registers Training and assessment strategies Internal audit guidelines and template pack CRICOS student orientation kit CRICOS audit guidelines and template pack Pre-training enrolment pack Marketing materials (Customised to your RTO) Marketing audit pack (Checklists and policies) Recognition of prior learning (RPL) kits Continuous improvement documentation Assessment validation documentation for review of assessor judgements and assessment tools Internal auditing templates Staff recruitment, induction and professional development documentation Strategic and business plan templates RTO registration financial viability pro forma documentation Workplace delivery documentation
The VET Sector I CAQA Publications
26
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
CAQA NEWS
We celebrated our Compliance Coordinator Michelle’s birthday
The VET Sector I CAQA Publications
27
COMPLIANCE AND QUALITY ASSURANCE (CAQA)
THE VET SECTOR
Profiles
UPCOMING IN OUR NEXT EDITION:
We will introduce you to VET experts who are exceeding in the VET sector. We will aim to find out what we can learn and how we can support the VET sector together. Your questions, our answers… Our compliance experts will answer your compliance questions so start sending them through to us at: info@caqa.com.au. Stay Connected via our LinkedIn Group Network: Compliance and Quality Assurance (CAQA) provides a platform for RTO professionals from across Australia who are involved in the VET sector to connect with each other. Start connecting today! Our LinkedIn address is: Compliance and Quality Assurance in RTOs
The VET Sector I CAQA Publications
28
Compliance and Quality Assurance (CAQA) Resources has developed the most up-to-date assessment and learner resources for the following courses: ELICOS General English – Level 1 General English – Level 2 General English – Level 3
English for Academic Purpose Level 1 Level 2 Level 3
Accounting FNS30317 Certificate III in Accounts Administration FNS40217 Certificate IV in Accounting and Bookkeeping FNS50217 Diploma of Accounting FNS60217 Advanced Diploma of Accounting
Information Technology ICT50115 Diploma of Information Technology ICT40115 Certificate IV in Information Technology ICT60115 Advanced Diploma of Information Technology
ECEC CHC50113 Diploma of Early Childhood Education and Care CHC30113 Certificate III in Early Childhood Education and Care
Building and Construction CPC50210 Diploma of Building and Construction (Building) CPC50308 Diploma of Building and Construction (Management) CPC40110 Certificate IV in Building and Construction (Building) Community Services CHC52015 Diploma of Community Services CHC43115 Certificate IV in Disability CHC33015 Certificate III in Individual Support
Painting and Decorating CPC30611 Certificate III in Painting and Decorating Hospitality Management SIT50416 Diploma of Hospitality Management SIT30816 Certificate III in Commercial Cookery SIT40516 Certificate IV in Commercial Cookery For more information, please visit www.caqaresources.com.au