SALGA Directory - October 2021

Issue 10 | 2021

MUNICIPAL SUPPLIERS DIRECTORY An annual showcase of products and services

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Issue 10 | 2021

INDEX OF ADVERTISERS IFC & PAGE 1: SOL PLAATJE UNIVERSITY

Sol Plaatje University (SPU) opened in 2014, the first of two new universities to be established in post-apartheid South Africa. It is also the first university to be established in the Northern Cape Province. Tel: 053 491 0000 | www.spu.ac.za

PAGE 3-5: BCX

BCX offers a complete service in Information and Communications Technology (ICT).

We take care of your technology so you can focus on your customers’ needs. +27(0) 11 266 1000 | www.bcx.co.za

PAGE 8-9: UNIVERSITY OF LIMPOPO

A University which responds actively to the development needs of its students, staff and communities. Through relevant and higher quality education and training, research and community engagement, and in partnership and collaboration with its stakeholders.

Tel: +27 (0) 15 268 9111 | www.ul.ac.za

PAGE 10-11: MUNSOFT

Munsoft delivers Integrated Financial Management and Internal Control Systems that enable municipalities to meet transacting and reporting regulations, according to the standard chart of accounts (mSCOA) as set out by National Treasury. Tel: 011 215 8000 | www.munsoft.co.za

PAGE 14-15: SBS TANKS

SBS Tanks® is a leader in the water storage tank and reservoir industry working with government, municipalities, and the commercial sector to deliver on the “Water for all mandate”. Tel: +27 31 716 1820 | www.sbstanks.com

PAGE 16-17: WATER AND SANITATION SERVICES SOUTH AFRICA

Water and Sanitation Services South Africa (Pty) Ltd (WSSA) is an ISO certified water services provider offering solutions to Water Services Authorities in Southern Africa.

Tel: +27 11 209 9200 | www.wssa.co.za

PAGE 18-19: FIJ CONSULTING

FIJ is a world class provider of project management and consulting services in the following sectors; civil engineering, structural engineering, and construction management.

Tel: +27 11 958 0437 | www.fijconsulting.co.za

MUNICIPAL SUPPLIERS DIRECTORY

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An annual showcase of products and services

Published by: Picasso Headline, a proud division of Arena Holdings

Hill on Empire, 16 Empire Road (cnr Hillside Road), Parktown, Johannesburg, 2193, Postal Address: PO Box 12500, Mill Street, Cape Town, 8010 www.businessmediamags.co.za EDITORIAL Content Manager: Raina Julies, rainaj@picasso.co.za Copy Editor: Brenda Bryden Content Co-ordinator: Vanessa Payne

P a d o M I ( o a t c f

DESIGN Head of Design: Jayne Macé-Ferguson Senior Designer: Mfundo Archie Ndzo Advert Designer: Bulelwa Sotashe SALES Sales Project Manager: Jerome van der Merwe jeromem@picasso.co.za, +27 82 668 1496 Sales: Jacqueline Bezuindenhout, Natasha Hendricks, Frank Simons, Yoliswa Stivin PRODUCTION Production Editor: Shamiela Brenner Advertising Co-ordinator: Shamiela Brenner Subscriptions and Distribution: Fatima Dramat FatimaD@picasso.co.za Printers: CTP Printers, Cape Town MANAGEMENT Senior Bookkeeper: Deidre Musha Business Manager: Lodewyk van der Walt General Manager, Magazines: Jocelyne Bayer Copyright: Picasso Headline. No portion of this magazine may be reproduced in any form without the written consent of the publisher. The publisher is not responsible for unsolicited material. The opinions expressed are not necessarily those of Picasso Headline, municipalities or government departments. All advertisements/advertorials and promotions have been paid for and therefore do not carry any endorsement from the aforementioned parties.

PAGE 20-21: TAKE NOTE IT

Take Note IT is a leading provider of cybersecurity and early warning detection systems.

We provide cybersecurity monitoring and incident response services utilising nextgeneration endpoint protection, threat intelligence and services.

Tel: +27 87 550 5184 | www.takenoteit.co.za

PAGE 22-23: POSWA INCORPORATED

Established in 2010, Poswa Incorporated is a progressive and credible 100% black owned boutique law firm that offers an array of specialised legal services.

Tel: +27 11 783 8877 | www.poswainc.com

PAGE 24-25: ZIMELE TECHNOLOGIES

Zimele Technologies provides Real Estate Management solutions that are tailor made for any customer across multiple industries. +27 (0) 86 999 0229 | www.zimeletechnologies.com

PAGE 26-27: HOSMED MEDICAL SCHEME

Hosmed is a non-profit, open medical Scheme and has been in existence for more than 30 years. With our nationwide footprint, we are only a phone call away.

0861 hosmed (467 633) or 0860 00 0048 (Toll-free) www.hosmed.co.za

PAGE 28-29: BONITAS MEDICAL AID

CONTENTS

Bonitas has been around for nearly 40 years. We don’t believe in one-size-fits-all, so our wide range of plans ensure that you and your family will find a snug fit for your particular needs. general enquiries: 0860002108 | www.bonitas.co.za

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PAGE 30: NATIONAL FUND FOR MUNICIPAL WORKERS

The National Fund for Municipal Workers(NFMW) has grown to be the largest fund in the Local Government industry, providing retirement benefits to Local Government employees and councillors for more than 25 years. Positively impacting the lives of members, their families and their communities, today and tomorrow. 012 743 3000 | www.nationalfund.co.za

MUNICIPAL SUPPLIERS DIRECTORY ISSUE 10

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FINANCIAL MANAGEMENT IN THE SOUTH AFRICAN MUNICIPAL SPHERE

Public sector entities are beginning to discover the importance of Integrated Financial Management Information Systems (IFMIS) in supporting operational efficiency and responsiveness to provide better constituent service for citizens.

FINANCIAL MANAGEMENT |

REVIEW MANAGE

THE CHALLENGE

PAY

THE OPPORTUNITY

FINANCIAL MANAGEMENT |

REVIEW

Municipalities in South Africa are faced with a challenge regarding Integrated Financial Management Information Systems in improving financial management.1

These technologies (IFMIS) are proving to be an important tool for economic growth and development as they ensure municipalities have appropriate management of public resources to enhance service delivery to citizens.2 ISSUE 10 MUNICIPAL SUPPLIERS DIRECTORY

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THE SOLUTION

Service-Oriented Local Authority Resource Management Solution.

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A proudly South African integrated financial management software solution for the municipal environment.

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WHAT IS IT?

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TRIED | TESTED | TRUSTED

74+

Number of municipalities where the system has been implemented in South Africa, Namibia, and Lesotho.

57+

Number of our current clients including municipalities, and municipal entities from metropolitan, secondary cities, smaller and district municipalities using the solution.

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MUNICIPAL BUILDINGS

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HOW IT WORKS

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CONNECT

To citizens, suppliers, and other governmental organisations rapidly and securely to enable the exchange of business-critical information.

INTEGRATE

All critical business data, systems, and different applications among multiple independent business units into a common platform to deliver real-time information to citizens and suppliers.

OPTIMISE

Core internal and external business processes to create an agile organisation able to quickly react to changing business conditions in real-time.

HOW SOLAR BENEFITS THE MUNICIPAL MANAGER: Single technology partner (Optional).

Managed services (Optional).

Benefit from a shared national user group (Knowledge Base).

Specialised professional advisory services.

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2.

On-site support.

Full-time Central development on-premise business of system and application enhancements consultancy support. shared at no cost.

BCX’s SOLAR management solution is available nationwide.

For more information, speak to your Account Manager or send an email to info@bcx.co.za.

ADVERT

PRICING AND AVAILABILITY

Remote support.

https://sajim.co.za/index.php/sajim/article/view/1066/1565 https://sajim.co.za/index.php/sajim/article/view/1066/1565

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A BIGGER PUSH TOWARDS STEM EDUCATION The pandemic has highlighted the country’s growing need to promote better education in science, technology, engineering and mathematics and greater student support, writes JOHAN KLEU, executive head of Momentum Multiply The National Income Dynamics Study reported that between 400 000 and 500 000 learners dropped out of school during the past 16 months. As the Department of Basic Education (DOB) gazetted the impact of COVID-19 in the schools, 20 years of gains made in the education sector have been compromised due to the pandemic.

COVID-19 has emphasised the important role that nurses, doctors and scientists play in society’s survival. For over two decades, African institutions have been advocating for an enhanced focus on education in science, technology, engineering and mathematics (STEM) with particular attention on gender and racial equality.

Yet, it will take more than just learning institutions to pull South African education in line with global STEM standards. It will require a concerted effort from all corners of the economy.

Developing STEM education is a South African imperative.

The record-high youth unemployment rate in South Africa has highlighted the need for better primary and secondary education, and preparedness programmes for tertiary education and career development in the “new normal.”

Schools and education institutions have a significant role to play in preparing learners for tertiary education and the world of work, which has changed drastically due to the pandemic and within the context of a turbulent labour market in South Africa and worldwide.

FAST FACT

SEZs have attracted more than R56-billion worth of private investors in South Africa’s 10 operational zones. Some 222 companies have been attracted to the zones.

South Africa was named the Most Favoured Offshore CX Delivery Location for 2021 in the Annual Front Office BPO Omnibus Survey.

Ranked number two last year, South Africa has beaten stiff competition from India, the Philippines, Malaysia, Poland, Egypt and Northern Ireland to claim the top award for the first time.

Growth in the sector has been driven by strong support by government, through the incentives offered by the Department of Trade, Industry and Competition (dtic).

Sector growth was interrupted by the outbreak of the COVID-19 pandemic in 2020 that led to business closures in many parts of the world. However, the Minister for Trade, Industry and Competition, Ebrahim Patel, issued regulations that enabled call centres supporting local and global essential services to continue to operate during the lockdown, where firms in other locations could not. Further support was provided by the Presidential Jobs Fund during the pandemic. Together with the dtic incentives, the Jobs Fund has supported 14 300 new jobs in the sector with R1.9-billion in export revenue.

Source: dtic.gov.za

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Saldanha Bay SEZ

SPECIAL ECONOMIC ZONES Special Economic Zones (SEZs) within South Africa are geographically designated areas set aside for specifically targeted economic activities to promote national economic growth and exports by using support measures to attract foreign and domestic investments and technology. Categories of SEZs may include Free ports, Free Trade Zones (FTZs), Industrial Development Zones (IDZs) and Sector Development Zones (SDZs).

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EDUCATION, FINANCE AND PROFESSIONAL SERVICES

PROFESSIONAL SERVICES

FINANCIAL SERVICES

DATA IS A POWERFUL TOOL

Why improving the customer experience is critical. By Bluegrass Digital CEO NICK DURRANT

Verified customer data can be a powerful marketing tool when building a digital customer experience initiative. It assists financial institutions to gain deeper visibility into their customer’s financial behaviour and helps them grow.

MANAGING RISK Financial institutions need to provide an easy method for customers to share their financial data to verify their creditworthiness. This will not only improve the customer experience, but will also increase sales opportunities and reduce losses. By automating these processes, institutions can set interest rates, offer loans and change credit card limits.

NEW MODELS

PERSONALISATION Every customer wants a unique, personalised experience, regardless of how they interact with a brand. It should also not matter whether it’s in-store or via an app or website.

With the right tools and insights from customer data, institutions can create a more personalised customer journey and provide offers that better align with the customer’s financial situation. Apps can also provide a vast amount of data through technologies such as analytics and machine learning.

THE FINAL DECISION There has been a fundamental shift in financial services and staying relevant means becoming an active part of a customer’s digital life. Real-time smart digital services are being delivered instantly via various channels, including apps and websites, on desktops or smartphones. Consumers are shopping online, booking flights and ordering takeaways on their phones. It’s instant, seamless and easier than ever before.

When choosing a bank, consumers no longer compare the different banks, they compare the customer experience.

Customer onboarding should be done in a few clicks or unhappy customers will switch to another provider instantly.

EDUCATION, FINANCE AND PROFESSIONAL SERVICES INDUSTRY OVERVIEW

Financial services continue to be one of the most competitive markets, especially now that it has entered the global arena via the internet. Many clients have already moved to a digital environment, and they are becoming more demanding and expectant of exceptional customer experience.

Institutions need to realise the importance of building valuable and intuitive digital experiences to drive loyalty and prevent consumers from easily switching financial services providers.

Traditional businesses that still expect their customers to download, print, sign and scan or fax documents will most certainly lose business to institutions offering modern innovative digital tools with automated processes.

To remain competitive in this digital world, financial institutions need to continue building new business models that create new products and services. More importantly, they need to create new channels for engaging with customers.

Buy Now Pay Later financial service providers like PayJustNow. com are disrupting the retail payment space as they offer shoppers an interest-free alternative to costly credit card purchases.

The service works by assessing the creditworthiness of a consumer using the company’s artificial intelligence platforms. It simultaneously checks several data points such as the type of card being used, LinkedIn and other professional information in about 10 seconds. The system also cross-references the information it gathers with one of the large credit bureaus.

IMAGES: ISTOCKPHOTO.COM, SUPPLIED

GDP GROWTH Q2 2021 The South African economy recorded its fourth consecutive quarter of growth, expanding by 1.2 per cent in the second quarter of 2021 (April–June). This followed a revised 1.0 per cent rise in real gross domestic product (GDP) in the first quarter (January–March). Despite the gains made over the last four quarters, the economy is 1.4 per cent smaller than before the COVID-19 pandemic.

These results cover the months of April, May and June; the economic impact of the wave of severe economic disruption, protest action and violence in KwaZuluNatal and Gauteng, which took place in July, will reflect in the third quarter GDP results, due for release in December.

Source: Stats SA

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DEVELOPING EMPOWERED NEXT-GENERATION WATER AND SANITATION EXPERTS The University of Limpopo introduced a four-year BSc degree in Water and Sanitation Sciences in 2018 to address skill gaps in this area

ADVERTORIAL

THE VALUE OF THE PROGRAMME

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Water and sanitation is a multidisciplinary field, which includes water treatment, water resources management, sanitation, water chemistry, water microbiology and groundwater resources management.

Due to the high demand for well-trained innovative and solution-oriented water and sanitation scientists, the school developed a well-rounded, research-intensive, relevant programme aligned with the water and sanitation skills needs countrywide. The carefully formulated problem-based learning (PBL) undergraduate curriculum aims to produce highly skilled graduates who will assist in redressing the water and sanitation challenges nationally and internationally through their specialised theoretical and practical knowledge and advanced level research skills. They will be qualified to address emerging water challenges across the entire water and sanitation value chain in areas such as water and sanitation departments, science councils, municipalities, catchment management agencies, water boards and consulting companies.

The qualification was designed using a mixed mode, guiding students from the traditional facilitation approach towards the

PBL approach. In their first and second years of study, students are slowly introduced to PBL in the modules, and in their third and fourth years, students learn through full PBL delivery.

PROPOSED MSC PROGRAMME The Department has developed a comprehensive proposal for a water and sanitation stream into the Master of Science programme.

The programme by full-research dissertation is proposed at an NQF level 9 as a postgraduate pathway for students who graduate from the four-year BSc in Water and Sanitation Sciences or any other BSc Honours degree related to water and sanitation. The proposed MSc programme is designed to equip graduates with the requisite research knowledge to further their careers and learning in the water and sanitation value chain.

TEACHING, LEARNING AND RESEARCH The department has several memorandum of understandings (MoU) in place to ensure that the syllabus is in line with market needs. One such MoU with Capricorn District Municipality has led to the construction of an accredited water quality laboratory, used to analyse the water quality of municipalities in the province, which is available for student training and research.

COLLABORATIONS

ROC Water Technologies in partnership with UL and TUT Acid mine water contributes to surface and groundwater pollution; and technologies are being developed to recover drinking water and saleable products from mining effluents.

ROC Water Technologies is working on the recovery of drinking water and pigment from mine water and high saline streams.

COIL Project, Amsterdam The IKUDU-COIL project allows students to understand dynamic issues around water and sanitation topics. The module served to

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nreliable access to safe water as well as inadequate sanitation are ongoing issues in developing countries such as South Africa, where water burdens are attributed to operational challenges, infrastructure constraints, pollution of sources, marginal service delivery, institutional impediments, capacity and skill gaps.

To address the capacity and skills limitations, the Department of Water and Sanitation in the School of Agricultural and Environmental Sciences within the Faculty of Science and Agriculture at the University of Limpopo (UL), now offers a fully accredited four-year BSc degree in Water and Sanitation Sciences.

The programme commenced in 2018 and the first cohort of students are currently in their fourth year of study.

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Fourth-year students on a site visit to the Ebenezer drinking water treatment plant.

Students operating the mini water treatment plant at the Capricorn District Municipality Laboratory.

enlighten students about water-related distinguishing factor(s) that exist in South Africa and Amsterdam. Discussion revolved around water and sanitation availability, technology utilisation and water resource management systems that are used in both countries. Students had the opportunity to interact and share stories and cultures that enriched their learning experience.

For more information:

Dr Mamasegare Mphahlele-Makgwane (HOD)

015 268 4031/2203

novel water treatment systems. This process will involve the implementation of simulation-based engineering tools for predictive modelling of the systems.

Water Research Commission, CSIR and South African Weather Service UL partners with the Water Research Commission, CSIR and the South African Weather Service to develop models for managing water resources in the future in more efficient ways and under future climate change scenarios.

For admission requirements, funding opportunities and the BSc degree in Water and Sanitation Sciences curriculmn blueprint, please see the university’s website or contact the faculty directly.

Dr MM Mpahahlele-Makgwane

ADVERTORIAL

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VLIR-OUS Project The project seeks to explore challenges associated with water-based pollution, declining nutrients and water shortages. The challenges require a paradigm shift, involving the transition of wastewater treatment plants into water, sanitation and resource (nutrients and energy) recovery facilities to promote social, economic and environmental sustainability in South Africa, and capacity development of staff members and students in the Water and Sanitation Department. Knowledge exchange related to modelling and simulation of wastewater resources recovery was undertaken with the assistance of colleagues from the University of Cape Town and KU LEUVEN (Belgium).

A specific educational curriculum is being developed to assist in the improvement of human resource potential for the design and operation of future water sanitation and resource recovery facilities and the development and management of

Prof JP Maree

mabel.mphahlele@ul.ac.za

www.ul.ac.za

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SOFTWARE SOLUTIONS TO ENHANCE MUNICIPAL CAPABILITIES

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unsoft’s software has been adding value to clients FOR over 20 years and is regarded as a South African municipal market leader. The Munsoft financial management system (FMS) is its flagship product. It consists of several fully integrated modules and subsystems that allow municipalities to budget, transact and report according to the standard chart of accounts (mSCOA) as set out by the National Treasury.

Key offerings tailored for the municipal sector include: • Financial management system (FMS) • Payroll and HR system • Performance management system • Asset management and verification systems • Metering solutions • Spatial system (GIS) • Reporting, Dashboarding and Business Intelligence • ICT services

FAST FACTS ABOUT MUNSOFT • Munsoft was established in 2001.

• It is a proud Level 1 B-BBEE contributor.

• Munsoft has a stable and longstanding client base with close to a quarter of all South African municipalities using its financial management solution. The company also services cross-border clients – eight in Namibia as well as Mbabane in eSwatini.

• It has a countrywide footprint with offices in Johannesburg, Tshwane, Polokwane, Pietermaritzburg, Cape Town, and Windhoek (Namibia).

• Munsoft’s financial management system is developed in South Africa.

• The company is rapidly approaching 200 skilled and professional employees who serve its clients complex needs.

• Besides the world-class FMS, Munsoft provides training and advisory services to help clients succeed by getting the most out of the system.

Contact Munsoft, your pathway to improved governance, administration and top financial management for your municipality.

ADVERTORIAL

Munsoft offers a financial management system that delivers integrated financial management and internal control systems that enable municipalities to meet transacting and reporting regulations and standards

Munsoft also partners with other industry specialists to deliver domainspecific solutions to enhance its clients’ capabilities as part of the municipal ecosystem. At present, the company integrates with nearly 30 different specialists and national stakeholders in the municipal sector.

For more information: Visit www.munsoft.co.za for more information on our Software, Advisory, Training , Support Solutions or Munsoft News.

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INFRASTRUCTURE INVESTMENT

DID YOU KNOW?

Infrastructure forms the backbone of every economy, enabling economic and social development, cites The Principles for Responsible Investment.

Since infrastructure development is an integral part of economic growth and development, research on its impact has consistently shown its ability to unlock economic growth, especially in communities that have historically had inadequate access to basic amenities. Many of these amenities are essential for the efficient production of goods and services, transport and trade – all of which spur economic growth that helps to reduce poverty.

Within the South African context, the government has historically held the key responsibility for infrastructure development. Current research shows a significant and widening infrastructure deficit.

Recent reports indicate that gross fixed capital formation as a percentage of gross domestic product hovers around 18 per cent, which is not only materially lower than our emerging market peers, but also significantly below the national target of 30 per cent.

The scale of investment needed to solve the infrastructure deficit dictates that we can no longer only rely on the government to drive

SA’S INFRASTRUCTURE DRIVE • A digital infrastructure initiative valued at R4-billion.

• 2 agricultural and agroprocessing

INFRASTRUCTURE

projects valued at R7-billion.

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• 15 transport projects valued at R47-billion.

• 3 energy projects valued at R58-billion.

• 11 water and sanitation projects valued at R106-billion.

• 18 human settlement developments, valued at R138-billion, that will produce over 190 000 housing units.

Source: Minister of Public Works and Infrastructure Patricia de Lille

Source: ASISA Infrastructure Taxonomy

this investment class. The private sector should play a much more prominent role – a role as significant as the successful roll out of renewable energy independent power producer procurement.

WHY INFRASTRUCTURE INVESTING MAKES SENSE

• It’s an investment in tangible assets that make a positive social and environmental impact without compromising returns.

• Research shows that infrastructure investments exhibit a low correlation with traditional/vanilla assets such as equities markets and therefore have an innate portfolio diversification benefit.

• They are inflation-linked, long-term assets with a lower cash-flow risk compared to traditional investments.

Investment in infrastructure has an incredible ability to unlock economic growth, which in certain cases can be localised to communities in which projects operate. This helps to create jobs and drive small, medium and micro enterprise development (local content procurement) and an inclusive economy through local ownership.

ACCELERATING ECONOMIC RECOVERY: INFRASTRUCTURE 1. R100-billion infrastructure fund in full operation 2. An infrastructure pipeline worth over R340-billion has been developed in energy, water, transport and communication.

This includes the rehabilitation of the N1, N2 and N3 highways, the student housing infrastructure programme and the Mokolo and Crocodile River water project.

Source: SONA 2021

DID YOU KNOW?

Over the next four years, South Africa hopes to unlock R1-trillion in infrastructure investment.

Source: President Cyril Ramaphosa: Infrastructure South Africa Project Preparation Roundtable and Marketplace

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Why infrastructure investment makes sense.

By LUZUKO NOMJANA, portfolio manager and credit structuring specialist, Prescient Investment Management

Infrastructure refers to the basic physical structures and systems, for example, buildings, roads, power supplies, water supplies and communication networks, that provide utilities or services for public use or enjoyment.

THE GREEN SCORPIONS The Department of Water and Sanitation is enhancing its efforts to deliver good quality drinking water by reiterating its commitment to enforce compliance and implement legislative measures to address water pollution across the country The Department of Water and Sanitation (DWS) has admitted that the main source of pollution comes from wastewater treatment works (WWTWs) due to sewer blockages, poor operations and maintenance as well as pollution from mining operations.

According to Siboniso Mkhaliphi, acting chief director in the DWS’ compliance, monitoring and enforcement unit, the department has designated members of the Environmental Management Inspectorate, known as the Green Scorpions, to prevent and curb the extent of water pollution.

“The Green Scorpions have a wide range of powers and functions and are empowered to investigate and effect arrests for water crimes,” says Mkhaliphi.

He explains that since 2014, the department’s Green Scorpions have investigated 598 cases related to dysfunctional WWTWs, mainly because of complaints received from the public.

Mkhaliphi says the DWS took enforcement action, which includes administrative, civil and criminal action, against municipalities that violated water legislation in WWTWs. However, it embarks on legal processes as a last resort, only taking legal action after numerous attempts to persuade and compel the municipalities to rectify their noncompliance. Since 2014, enforcement action has included opening five criminal cases, issuing 148 notices of intention to issue a directive, issuing 74 directives, and two court interdicts granted in favour of the department.

“We are also monitoring mines, one of the key perpetrators of water pollution,” says Mkhaliphi. “We have monitored just over 240 of the 561 authorised mines for compliance with their water use entitlements. Of these, 159 mines recorded a compliance level below 50 per cent.”

The DWS is also dealing with 152 unauthorised mines located mainly in the Northern Cape, KwaZulu-Natal and Mpumalanga.

PARTNERSHIPS The DWS is working with the Municipal Infrastructure Support Agency to repair dysfunctional WWTWs, and partners with SAPS, the National Prosecuting Authority (NPA) and the Department of Justice and Constitutional Development to ensure that water-related crimes receive the necessary attention in terms of urgency and penalties. “Training on the National Water Act is also underway to capacitate SAPS and NPA,” Mkhaliphi says.

Other measures include training the Green Scorpions to build internal capacity, and a joint operations committee with Eskom to ensure that coal is sourced from compliant mines.

Furthermore, the reinstatement of the Blue and Green Drop Certification Programmes, which call for excellent drinking water and wastewater quality management, will help improve water quality and ensure that wastewater treatment and water infrastructure at municipal level is up to standard.

DID YOU KNOW?

Earlier this year, private investors were told that they could build power plants with up to 100MW of generating capacity without requiring a licence. This is a significant win for private investors as it’s a raise from 1MW. The extended exemption will see South Africa accelerating plans to contract independent producers to supply more power to the national grid.

Source: GCIS

ESKOM UPGRADES PREPAID METER SOFTWARE Eskom has announced that its upgrade of prepaid software will see the current meter software expire in 2024. “This initiative aims to address all meter challenges encountered by customers and ensure that Eskom has accurate customer data,” the power utility said.

“The upgrading of the meter software will be rolled out to all prepaid Eskom and municipal customers.”

1. If meters are not updated by 2024, they will not upload prepaid tokens and customers will have no electricity supply.

2. The upgrade process will not cost any money and customers will be assisted with any challenges they have with their meters.

3. The project will be implemented on a door-to-door basis by Eskom technicians and contractors. Eskom assures customers that it will strictly follow COVID-19 regulations and apply the required preventative measures when visiting homes.

4. Customers should be vigilant and only allow technicians and contractors carrying authentic identification into their homes.

INFRASTRUCTURE

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Important information

Source: Eskom

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As a leader in the water security space and with its “Build for Better” initiative, proudly South African SBS Tanks has a legacy spanning 23 years. The company is well positioned to work with government, municipalities and the commercial sector to ensure that access to water for all is achieved quickly From donating water storage tanks, developing modular products and elevated solutions, improving the speed of installation and commissioning of reservoirs, to providing effective liner solutions for existing ageing infrastructure, SBS works in partnership with national government, regional municipalities and the South African Local Government Association (SALGA) to deliver effective, durable and low-maintenance water storage solutions across South Africa.

SUPPORTING COMMUNITIES While most businesses are purely profit-driven, SBS has continued to support the development of infrastructure for rural communities,

ADVERTORIAL

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BS® water storage tanks can be installed in a matter of days, commissioned immediately and deliver vital water resources to a community quickly, says Mava Gwagwa, director: new business development at SBS Solutions SA, a Level 2 B-BBEE-accredited water security solutions provider. “The modular panel design means our tanks can be installed anywhere, no matter how remote or rugged the location or terrain, even on the top of a hill with no road access.

No heavy lifting equipment is required on site to complete the installation and SBS tanks can withstand high wind and harsh environmental conditions,” Gwagwa says.

working to empower local communities, employing local service providers and labour for site preparation and offering skills development training.

In partnership with municipalities and SALGA, SBS regularly donates water security solutions that build for better as the following installations, which have resulted in the provision of essential water supply to businesses and schools, indicate: • Donation and installation of a 28 000-litre water storage tank and rainwater harvesting system at Mziwenkosi Primary School in KwaZulu-Natal. The school suffered severe damage from a storm that ripped the roof from the structure and damaged the existing plastic water storage tank. The new water tank alleviated the need for pupils to carry buckets of water from the river.

• Delivering not only the convenience of water, but also the hope of a better future, SBS donated and installed a 38 000-litre water storage tank in the Boknafarm Farm (Matoane) Village, Blouberg Municipality in Limpopo.

The installation was completed in three days and the tank was handed over to municipal representatives and community members.

• The latest donation of a 50 000-litre SBS water reservoir has brought water to the homes of 250 community members and a local creche in the Thulamahashe district of the Bushbuckridge Municipality, Mpumalanga. The water storage solution will resolve the irregular water supply and low water pressure issues experienced in the area, providing the community with access to water every day.

“At SBS we believe in doing good while doing good business. Helping municipalities and government deliver on the mandate to provide access to water to communities brings hope for a better tomorrow for all,” says Gwagwa.

For more information: Mava Gwagwa +27 83 639 2702 or Portia Ndlovu-Nzama +27 71 670 6785

info@sbstanks.co.za

www.sbstanks.com

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PROXA, together with the WSSA/ ZanaManzi Joint Venture, established a demonstrationpotable water recovery system

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rom 2016 to 2019, the Western Cape experienced a “once-in-a-400-year” drought, resulting in the Municipality of Cape Town urgently seeking alternative feed sources for the production of potable water.

PROXA, together with the WSSA/ Zana Manzi Joint Venture, was contracted to provide rapid deployment of a 10 MLD potable water recovery system to demonstrate the technical suitability and economic viability of producing potable water from treated domestic effluent. The demonstration project was designed to operate over 24 months – a timeframe that would give the city time to investigate the feasibility of further supplementing potable water on the grid with recovered water as part of a longer-term strategy.

ADVERTORIAL

DIRECT POTABLE REUSE SYSTEM TRIALLED IN CAPE TOWN

Known as the Zandvliet Demonstration Plant, the water recovery system was developed to upgrade treated effluent from the existing treatment works at Zandvliet in the Western Cape with feed from either the conventional activated sludge process or the membrane bioreactor lines. The demonstration plant was designed and developed to produce up to 10 MLD of potable water that meets the SANS 241 standards for potable water, with a specific focus on addressing chemicals of emerging concern (CEC).

In terms of processes, the demonstration plant deployed the following multibarrier treatment train, downstream of the main treatment plant: • coagulation and clarification • media Filtration • ultra Filtration • reverse Osmosis • advanced Oxidation Process • remineralisation • disinfection The demonstration plant included a site-based online laboratory to continuously measure critical process, chemical, organic and biological data. This, together with HACCP-based critical failure point analysis, shuts down the plant if any anomalies are detected. In addition, off-site detailed analyses of a range of CECs were performed monthly to further ensure adherence to the strictest global water quality standards.

Of equal significance, local contractors were used for the design and construction of the plant, providing necessary technology development, training and skills for future potential operations and maintenance of the plant infrastructure and technology by the city.

The demonstration project was successful in: • producing high-quality water that meets comprehensive international standards for potable water reuse; • providing technical training in operating advanced water purification technologies; • developing protocols for the operation of such a facility at scale; • establishing local laboratory capacity for advanced water quality analysis; • carrying out a community outreach, education and acceptance programme; • establishing partnerships for future successful potable water reuse; and • developing and demonstrating capacity to identify sources of contaminants in the collection network.

For more information: enquiries@proxawater.com

enquiries@proxawater.com

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EXPERIENCE, EXPERTISE AND EXCELLENCE Engineering consultancy FIJ Consulting delivers cost-effective, efficient value-adding engineering solutions to its clients

ADVERTORIAL

FIJ PHILOSOPHIES

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For some organisations, “value” is more than just a nice idea, “safety” is more than a lofty promise, and “green” is more than just a proclamation – FIJ Consulting is this kind of organisation.

FIJ Consulting is committed to delivering value in projects by.

• Adapting to clients’ changing engineering requirements through the provision of flexible service.

• Providing guaranteed creative and innovative engineering solutions by well-trained, experienced and professional staff.

• Delivering projects that are economically feasible and technically viable.

• Integrating a creative and technical thinking approach, allowing the company to explore problems deeper and imagine bolder and innovative ways.

• Being socially relevant to the communities in which it operates.

• Exclusively having a reputation for providing quality products on time and cost effectively to both clients and recipients of the company’s services.

• Using design schemes that promote labour-intensive methods where possible to create work on projects it is involved in.

FIJ Consulting is focused and centred on the key goal. It is equally concerned with specialist capabilities; being able to offer consummate expertise in three specialisations – consulting, engineering and project management.

PRODUCTS & SERVICES FIJ Consulting is an engineering specialist in several fields.

Structural Engineering Division • Mining, commercial, residential and retail projects.

• Due diligence services to new and existing structures, including electronic modelling (point cloud or similar) of inspected facilities to enable a digital walkthrough to view and assess all defects or the status quo.

• Transportation systems.

• Reinforced, pre-stressed and post-tensioned structures.

Civil Engineering Division Municipal Services • Infrastructure master planning services.

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IJ Consulting is a black-owned engineering consultancy company established in January 2014. It is a leading engineering consultant in the built environment striving for excellence by applying its extensive experience and expertise from concept to completion. Compact enough to act responsively, yet large enough to get the job done, FIJ Consulting provides consulting services and project management in the following sectors: • Civil engineering – municipal engineering, transportation, water and wastewater engineering.

• Structural engineering – mining, commercial, retail and residential.

• Construction management.

The company is particularly proud of its impressive and diverse client base.

The FIJ team has extensive experience in the built environment’s diverse spheres, and is proud of its ability to provide high-quality, optimised, cost-effective engineering solutions within clients’ budgets and schedules in challenging and dynamic project environments. The company believes that speed, dependability, quality and flexibility translate into tangible value for the client.

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Safety, Health and Environment (SHE)

Water and Wastewater Treatment and Reticulation • • • • • Construction Management

CLIENTS

QUALITY, SAFETY, HEALTH & ENVIRONMENT Quality System

For more information: +2711 958 0437

admin@fijconsulting.co.za

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The FIJ team has extensive experience in the built environment’s diverse spheres, and is proud of its ability to provide high-quality, optimised, cost-effective engineering solutions within clients’ budgets and schedules in challenging and dynamic project environments.

• • • • • • • • • •

www.fijconsulting.co.za

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PROACTIVE AND COST-EFFECTIVE CYBERSECURITY SERVICES TAKE NOTE IT offers a range of cybersecurity services to protect its clients’ digital and physical assets using technologies that enable early detection of possible cybercrime threats

ADVERTORIAL

OUR SERVICE OFFERING

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1. Fully managed security operations centre Extend your team with our people and processes. Running your own security operations centre (SOC) and security information

Take Note IT leverages the best cybersecurity tools, processes and skills to provide value-added services to customers.

and event management (SIEM) can be expensive and challenging.

Finding expert cybersecurity analysts to staff your SOC and manage your SIEM with the necessary correlation rules and use cases while keeping them on your payroll can be difficult. Paying for the entire operation can quickly add up to hundreds of thousands of rands annually. When you extend your team with Take Note IT cyberservices, you get fully managed security support, including 24/7 monitoring. Take Note IT’s fully managed security operations service centre takes the pain out of SIEM and SOC management.

Your organisation can benefit from using the most advanced SIEM technology to log and correlate security events without the cost and complexity of owning and administering a SIEM system.

2. IoT early warning security solutions Take Note IT means to observe with care and pay close attention We give you powerful insights into your security needs. We create highly successful and innovative solutions for you. We believe in blazing fresh trails instead of creating stale conventional ideas. Get expert guidance from trusted cybersecurity advisors.

3. Incident response management Take Note IT complements your incident response teams with highly skilled incident responders who have been in the trenches and have experience and know-how in handling breaches.

4. Security risk assessment Our free managed security service provider (MSSP) evaluation checklist is a comprehensive tool that blends two well-known methodologies for use by most organisations. We take a detailed look at your security landscape and how you are set up to prevent, detect and respond to incoming threats. We employ the

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ounded in 2007, Take Note IT is a leading provider of cybersecurity and internet of things (IoT) early warning technologies systems. We provide cybersecurity monitoring and incident response services utilising next-generation endpoint protection, threat intelligence and services.

We offer proactive and cost-effective cybersecurity services and technologies to detect cybersecurity threats and protect our clients digital and physical assets. Take Note IT leverages the best cybersecurity tools, processes and skills to provide value-added services to customers.

We provide services across industries such as insurance, manufacturing, retail, telecom, financial services, pharmaceuticals, government, consumer services and emerging technology businesses. Our core strengths are unyielding integrity, applied innovation, commitment to quality and passion for excellence.

One of our core competencies is in operating managed security operations centres for our clients where we do logging of events, monitoring, analysis and incident response 24/7, 365 days a year.

The company has also developed RFID tags with integrating software in-house.

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When you extend your team with Take Note IT cyberservices, you get fully managed security support, including 24/7 monitoring.

5. Cyber consulting The evaluation of a MSSP is an important step in improving your organisation’s cybersecurity posture. Our free MSSP evaluation checklist will help you ensure that you ask all the right questions.

6. Penetration testing Penetration testing is a key component of understanding how secure your environment is. Take Note IT’s proven penetration testing methodology and process thoroughly identifies security vulnerabilities and risks associated with those gaps.

CASE STUDY

Problem The client is a large metropolitan city municipality with a population of three million residents. There are 15 000 endpoints scattered across the city. The city runs critical services, such as electricity, water and sanitation, housing, transport and infrastructure, 24/7, and manages a large number of residents services payments on their system. Access to a wealth of resident data and information municipalities more and more susceptible to cybercrime. Additional cyber-risk is posed by the fact that the city is also migrating its physical channels to digital channels.

To effectively fend off the security menaces and meet compliance regulations, the customer decided to leverage the security SIEM system and endpoint detection and response (EDR) technologies. The municipality selected Take Note IT, as our information security experts have an established strong reputation in SIEM and EDR for public and private domains.

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Solution The two-week SIEM for this municipality project involved two Take Note IT security consultants, who worked on-site. Before their arrival, the customer prepared complete network information, installed 2.5K EPS software with proper activation keys on all appliances and preconfigured the network devices to allow cross-communication between all components.

The scope of services provided by our SIEM experts was divided into several stages: Stage 1: Out-of-the-box log sources configuration.

Stage 2: System fine-tuning: • building network hierarchy • LDAP integration • incident forwarder customisation • identifying and removing sources of noise

• activating rules, saved searches and accumulated time series graphs • customising dashboards • parsing enhancement for various network appliances.

Stage 3: End-user training and knowledge transfer.

Providing hands-on mentoring of customer user and admin teams.

Results • The scope of work accomplished by Take Note IT’s SIEM specialists visibility and ensured much better protection of customer valuable data.

• Our cybersecurity experts are ready to provide advanced fine-tuning at the customer’s request.

WHY TAKE NOTE IT Certification • ISO 27001 certified • ISO 9001 certified Partners • International partners • Staff complement of 20 highly skilled security consultants with CISSP and certified ethical hackers Track Record • 13 years experience in the cyberspace • Proven delivery in financial and public sector Youth Employment • Take Note IT contributes immensely to job creation for youth via the Youth Cyber Excellence Programme.

To deliver our quality service offering, we are backed by an array of internationally recognised strategic partners.

Our team is led by Mamela Luthuli – a seasoned business professional – the founder and CEO of Take Note IT. Luthuli has an MBA and numerous qualifications. She is extremely passionate about mentoring young people and creating opportunities for them. She is an entrepreneur, having started several informal ventures since the age of 14.

ADVERTORIAL

NIST cybersecurity framework guidelines to conduct a detailed analysis that accurately defines an organisation’s risks.

For more information: www.takenoteit.co.za

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OFFERING MUNICIPAL LEGISLATION ADVICE

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Metropolitan Municipality’s municipal entities as well as Metropolitan Municipality’s municipal entities as well as advising and redrafting the service delivery agreement, advising redrafting the service delivery agreement,and pursuantand to the municipality’s corporate restructuring pursuant to the municipality’s corporate restructuring and governance of its municipal entities. governance of the its municipal entities.

Appointed by City of Johannesburg Metropolitan Appointed by(COJ) the City of Johannesburg Metropolitan Municipality as transaction advisors to provide advisory Municipality (COJ) transaction advisors to provide advisory services during theasbid specification process, the procurement services during bid specification process, thetender procurement process and thethe implementation process of the for process and the of the for the provision of implementation banking servicesprocess to the COJ andtender its the provision of banking services to the COJ and its municipal-owned entities. municipal-owned entities.establishment documents of the COJ’s Drafting the programme Drafting the000 programme establishment documents of theNote COJ’s ZAR30 000 000 (R30-billion) Domestic Medium Term ZAR30 000 000 Domesticfor Medium Term Note Programme and000 the(R30-billion) issuance documents the debt issuance Programme documents for the debt issuance of ZAR1 400and 000 the 000issuance (R1.4-billion) notes thereunder. of ZAR1 400 000 000 (R1.4-billion) notestothereunder.

Drafting issuance documents pursuant the issuance of ZAR1 Drafting issuance documentsNotes pursuant to the issuance ZAR1 458 000 000 (R1.458-billion) (Green Bond) for theofCOJ. 458 000 000 (R1.458-billion) Notes (Greenfor Bond) for the COJ. Currently appointed as the legal counsel the COJ in the Currently appointed as third the legal counsel COJBus in the implementation of the phase of thefor Reathe Vaya Rapid implementation of the thirdProjects: phase ofassisting the Rea Vaya Bus with Rapid Transit.Human Settlements the COJ the Transit.Human Projects: assisting theassisting COJ withinthe development ofSettlements social compacts for the COJ and development of social for theofCOJ and assisting in the implementation ofcompacts the Upgrading Informal Settlements the implementation of the Upgrading of Informal Settlements Programme for various informal settlements in COJ. Programme for various informal settlements in COJ.

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oswa Incorporated (Poswa Inc) has over 10 years oswa Incorporated Inc) has over 10 years experience in legal (Poswa advisory services in municipal experience in legal advisory services in municipal legislation such as the Municipal Finance Management legislation such as the Finance Management Act No. 56 of 2003 (theMunicipal MFMA), the Municipal Structures Act of No.1998 56 of 2003 (theMunicipal MFMA), the Municipal Structures Act No. 117 (the MSA), Systems Act No. 32 of Act No.the 117National of 1998 Land (the MSA), Municipal Systems Act No.and 32 the of 2000, Transport Act 5 of 2009 (NLTA) 2000, National Land Transport 5 of (PFMA).

2009 (NLTA) Publicthe Finance Management Act 1 Act of 1999 Overand the the years, Public Management Actto1assist of 1999 (PFMA).

Over the years, Poswa Finance Inc has been appointed various municipalities Poswa Inc has beenofappointed to assist various municipalities with a wide range legal services.

These services include but are with a wide to: range of legal services. These services include but are not limited not limited to: CORPORATE COMMERCIAL/BANKING AND FINANCE CORPORATE COMMERCIAL/BANKING ANDtoFINANCE • Drafting issuance documents in relation updating the • Drafting issuance documents in relationZAR8 to updating Ekurhuleni Metropolitan Municipality’s 000 000the 000 Ekurhuleni Municipality’s ZAR8 000 000 000 (R8-billion) Metropolitan Domestic Medium Term Note Programme and the (R8-billion) Medium Term Note Programme and the issuance of Domestic instalments notes under the programme. ofthe instalments notes under the programme.

• issuance Redrafting bulk water supply agreement concluded between • Redrafting the bulk water supply agreement the Mangaung Metropolitan Municipality andconcluded one of its between municipal the Mangaung Metropolitan Municipality and one ofthe itsMSA, municipal entities to incorporate the provisions of the MFMA, entities to incorporate of theAct MFMA, theofMSA, Municipal Systems andthe theprovisions National Water No. 36 1998. and the National Water Actredrafting No. 36 of 1998.

• Municipal Drafting aSystems shareholder compact agreement, • Drafting a shareholder compact agreement, redrafting a memorandum of incorporation for one of Mangaung a memorandum of incorporation for one of Mangaung MUNICIPAL SUPPLIERS DIRECTORY ISSUE 10 MUNICIPAL SUPPLIERS DIRECTORY ISSUE 10

Poswa Incorporated assists Poswa Incorporated municipalities with aassists broad spectrum municipalities with a broad spectrum of legal advice of legal advice

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FORENSIC INVESTIGATIONS • •

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For more information:

+27(0)11 783 8877/4302

info@poswainc.co.za

ADVERTORIAL

Over the years, Poswa Inc has been appointed to assist various municipalities with a wide range of legal services and has proven to be a credible and trusted legal services partners

www.poswainc.com

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ZIMELE BRINGS THE DELIVERY CENTRE TO CLIENTS Zimele Technologies has expanded its ICT-based business solutions with the recent launch of its centralised service delivery platform for clients

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imele Technologies is a South African-based black-owned IT company, which has been in the market for over 15 years.

Born out of a shared passion for education, technology and a desire to push the boundaries of what is currently possible, Zimele has managed to expand its horizons by specialising in not only educational programs, but also in ICT-based business solutions for the utilities, public, retail, real estate management and facilities management sectors.

Through its understanding of local community challenges, Zimele is one of the first companies in the Southern African region to utilise the expertise of its highly skilled and experienced personnel to effectively implement and maintain IP-based solutions.

As an SAP-accredited partner, Zimele offers specialised services to implement, maintain and support IP-based solutions with the below accreditations to name a few: • SAP Recognised Expertise in Utilities • SAP Recognised Expertise in Oil and Gas • SAP Recognised Expertise in Real Estate Management • SAP Recognised Expertise in Customer Relationship Management • SAP Recognised Expertise in Public Sector In addition to those specialties, Zimele has added the Delivery Centre to its list of expertise offerings. The Delivery Centre is a centralised service delivery platform for Zimele’s clients across Africa. It provides the necessary support to all clients by leveraging Zimele’s expertise and infrastructural capabilities, it is also supported by standard ways of working, best practices, common toolsets and quality measured by metrics. This model will allow Zimele to grow its client base significantly over the next couple of years.

• Workflow for internal and client approvals.

• Displaying the data and balances as per approvals for reconciliation to billing.

WHO WILL BENEFIT AND HOW

Zimele’s clients • Increase customer satisfaction as Zimele focuses on driving SLA outcomes.

• Increase value, that is, include innovation in its services.

• Offer flexible services with potential cost reductions.

Zimele’s people • Balance the workload, using its pool of people/skills to get the job done.

• Free up time to allow for value-adding initiatives and cross-skilling.

• Quicker resolutions through access to the central knowledge base with reusable solutions, assets and collateral to support quicker solutions.

Zimele’s business • SAP operations certification to increase business growth.

• Offer flexible and cost-attractive solutions to clients.

The introduction of The Delivery Centre proves that Zimele continues to develop and is not stopping yet.

THE ZIMELE SOLUTION ADVERTORIAL

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• Standardise the input required for effort estimations.

• Consolidate the effort across all functional areas to assist with over- or under-allocation.

For more information: +27 86 999 0229

visit www.zimeletechnologies.com

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REDEFINING HEALTHCARE IN 2022 Bonitas Medical Fund announced its 2022 product line-up, which includes the use of reserves to keep contribution increases lower, a Benefit Booster to stretch day-to-day benefits, a revised international travel benefit with payment for COVID tests and a contribution towards quarantine costs

ADVERTORIAL

TOP LINE CHANGES “We have taken a strategic decision to use approximately R600m of reserves to ensure that 82 per cent of members receive a below CPI contribution increase for the 2022 benefit year,” Callakoppen explains.

The average weighted contribution increase across all plans is 4.8 per cent with the BonStart premium decreasing by 7.9 per cent – an industry first, as was the decision to offer BonFit Select at a 0 per cent increase in 2020. Increases range from minus 7.9 per cent to 6.5 per cent. The New offerings include: • The Benefit Booster is the most innovative change in the healthcare industry, it equates to an increase in day-to-day benefits ranging from 16 to 32 per cent, depending on the plan.

This covers all out-of-hospital claims including acute medicine, GP consultations and nonsurgical procedures.

• Cancer prevalence is increasing alarmingly, which sees the introduction of a new oncology management programme that utilises a partnership between Medscheme Managed Healthcare and the South African Oncology Consortium, to improve the co-ordination of care of oncology patients.

• A new personalised wellness and lifestyle programme, AMP, is now available on the new Bonitas app. It allows members to access their health information. Biometric data, claims and wearable data are used to regularly update their health score while an avatar nudges them on the best steps to take to boost their health. In addition, through a partnership with Nedbank AVO, members can access discounts and deals from over 7 000 merchants.

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@BonitasMedical

• The back and neck programme has seen a 93 per cent success rate, a new eDBC app will offer digital coaching solutions and home-based care to help improve pain and mobility.

• The introduction of a specialist network on BonCap to extend access to secondary care, with a range of specialists to meet the member needs.

• The existing international travel benefit has been advanced to offer COVID-19 PCR tests pre- and post-travel as well as a contribution of up to R1 000 a day for enforced quarantine.

VIRTUAL CARE BonStart, introduced in 2020, has proved very successful so the scheme is introducing an additional Edge plan, BonStart Plus, for 2022. Virtual care has proven a sound and reliable solution for improving access to quality healthcare and is offered across all 15 Bonitas plans.

SUSTAINABILITY AND AFFORDABILITY The Council for Medical Schemes recommended increases in line with CPI with the caveat that financial stability and sustainability of schemes must remain a priority. “We feel that the use of part of our reserves to cushion members against increasing costs is an appropriate strategy, “ comments Callakoppen. “ Our members remain at the heart of our interactions and we actively strive to find ways to amplify value and drive business development. Our focus on care, capability and reliability encompasses providing our members with the tools and preventative measures to guard against chronic conditions, as well as helping us to redefine healthcare for a new world.”

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he Bonitas Medical Fund performed well in a volatile market, attributable to proactive risk management and prudent board decisions, says Lee Callakoppen, principal officer of Bonitas. “A positive offshoot of the pandemic was an increased appreciation of the need for medical aid cover that resulted in better-than-expected member retention and a 2.3 per cent membership growth since January.”

Lee Callakoppen

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