6/8/2020
How to deal with a difficult tenant | Sunset Plaza Apartments Jackson | Jackson, MI
a How to deal with a di cult tenant by Sunset Plaza Apartments | Jun 8, 2020 | Sunset Plaza Apartments Jackson
There are many responsibilities as a landlord that extend beyond handling routine maintenance issues and collecting rent. Even with perfect tenants, it can be a stressful job. When di cult tenants start causing problems, it can make your role as landlord exponentially more di cult. The problems can range from late payments all the way to the destruction of your property. Here are a few tips on how to handle these types of situations. Being proactive is the rst step. A thorough vetting process will hopefully weed out potentially bad tenants. If problems do arise, another important thing to remember is to remain calm. It is very easy to be guided by your emotions, but keeping a cool head can help stop problems from escalating into something much worse. Many issues can be resolved simply by listening. Many bad tenants start out as unhappy tenants. It is extremely important to write down every altercation and transaction you have with your tenant so you can have a paper trail of everything you do. Not only will you be able to provide evidence, if need be, but you can also show your tenants the proof behind your argument in case they are being unreasonable. Thanks to today’s technology, timestamped photos and videos can also be saved as proof. Just like in any professional relationship, you have both rights and responsibilities. It’s important to send a clear message from day 1 how you will be enforcing the rules. Consistency is how you will teach your tenants that they cannot deviate from the rules without consequences. The old adage ‘kill them with kindness’ continues to be relevant today. People will respond more positively to a friendly approach. In many instances, the exact same message can be received drastically di erently, depending solely on the tone of delivery. Many landlords have so much on their plate that they can’t take the necessary time to thoroughly investigate and follow up on issues as they arise. For this reason, many often hire property managers to handle issues like maintenance tickets, complaints, and rent collection. If all else fails, a Notice to vacate can initiate the eviction process. This should honestly be the last resort, as it can be a very costly process to undergo.
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6/8/2020
How to deal with a difficult tenant | Sunset Plaza Apartments Jackson | Jackson, MI
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