AgePlus Magazine | May/June 2021

$10.95

May/June 2021 I Vol. 3 I No. 03

Darwin

Winnellie

New Zealand’s LEADING KITCHEN & CATERING Supplier Cairns

Townsville Airlie Beach Mackay

Toowoomba

Brisbane Yatala

Tamworth

Perth Canning Vale

Dubbo

Adelaide

Geelong

Devonport

Camperdown

Newcastle

Sydney

Melbourne

Auckland Hamilton

Launceston

Hobart

Wellington

Christchurch

0800 428 733 burnsferrall.co.nz

12 Nugent Street, Grafton, Auckland, New Zealand | +64 9 309 7828 | www.statementid.co.nz

EDITOR'S NOTE

TANIA WALTERS PUBLISHER TANIA@REVIEWMAGS.COM

READ ONLINE www.agedplus.co.nz

he latest coronavirus cases in Melbourne in an aged care facility raises the question of how the vaccine rollout could have gone so wrong.

Australian Aged Care Services Minister, Richard Colbeck, has said that he is comfortable with the vaccine rollout. However, he admits to having no idea how many aged care staff have received a vaccination.

That Colbeck hasn't got a good grip on the issue is troubling. The lack of information that he has and his uncertainty around vaccination levels in this vulnerable sector highlights how vigilant we have to be on this side of the ditch.

This virus, in the various strains, is now easier to transmit than ever. We must

100% OWNED

note what is happening in Australia and elsewhere and be prepared rather than assume it won't happen here.

Complacency is the very devil – and the devil is in the detail.

Everyone agrees - the aged care sector is vulnerable, and global experience shows how quickly things can change. The pandemic has demonstrated that seniors must have care operators that don't become complacent. Also, a Government that realises how easily COVID-19 could raise its ugly head here in aged care.

Director general of health Ashley Bloomfield has said that all New Zealanders must keep their guard up as we come into the winter flu season. The Melbourne outbreak highlights the need to continue being vigilant.

Chairman: Peter Mitchell Publisher: Tania Walters General Manager: Kieran Mitchell Group Managing Editor: Sarah Mitchell Editor: Caitlan Mitchell Staff Writers: Sophie Procter Advertising: Caroline Boe Senior Designer: Raymund Sarmiento Graphic Designer: Debby Wei

It is everyone's responsibility to ensure that we continue using the COVID tracker, washing our hands, using sanitiser and staying home when unwell.

Bloomfield also warned this week that "this pandemic is probably not even halfway through", and looking around the world, you'd have to agree that he is right.

This magazine is published monthly under license. Please direct all enquiries and correspondence to Review Publishing Co Ltd. This magazine is a platform for the industry and may include content that expresses views and opinions by contributing writers. Content is attributed to the author, and these opinions and the view/s are those of the author/s. They do not necessarily reflect the official policy or position of any other agency, organisation, employer or company. The opinions and material published in this edition are not necessarily those of the publishers unless expressly stated. All material appearing in the magazine, website and social media platforms is copyright and may only be reproduced with the written consent of the publisher. Copyright 2021

ISSN 2624-4624 (Print) ISSN 2624-4632 (Online)

Retail 6, Heards Building, 2 Ruskin Street, Parnell, Auckland. PO Box 37140, Parnell, Auckland. E: edit@reviewmags.com T: (09) 304 0142 F: (09) 377 2794

May/June 2021

3

CATCH UP

YOGA NZ LINKS WITH INDIAN HIGH COMMISSION Yoga New Zealand and the High Commission of India in New Zealand have connected and are intent on developing a deeper relationship with international yoga day as the common ground.

I

t is a special bond for YNZ and the High Commission in India, who were recently saddened by the loss of one of their long-serving staffers to covid. It is important for YNZ and the HC in India to have the connection because of yoga’s

4

100% OWNED

value, especially during covid.

Yoga significantly helps in people’s long term health and mental outlook of life said Yoga New Zealand Council chair, Heather Robinson.

“Regular yoga practice may reduce levels of stress and bodywide inflammation, contributing to healthier hearts. Several of the factors contributing to heart disease, including high blood pressure and excess weight, can also be addressed through yoga.

“The activity improves flexibility and strength, including the core muscles. It eases stress, anxiety levels and improves sleep. Appropriate practices can ease stress, anxiety levels and improves sleep.

“Our habits in taking practices may influence our sense of purpose in life and our sense of purpose may affect how much

we practice. An interesting new study of the reciprocal effects of feeling for life has meaning and being often in motion.”

The study, recently published in the Journal of Behavioural Medicine, set out to find links, if any, between moving and meaning. The research of more than 18,000 middle-aged and older men and women found those with the most stalwart sense of purpose at the start were the most likely to become active over time.

Science already offers plenty of evidence that being active bolsters our mental and physical health, Robinson says.

“Study after study shows that men and women who exercise are less likely than the sedentary to develop depression or anxiety.”

The United Nations has set June 21 as International Yoga Day.

DIGITAL HEALTH GETS FUNDING INJECTION

New Zealand’s leading digital health umbrella group says Aotearoa is getting the injection of funding it has been calling for to bring the public health system into the digital era. New Zealand Health IT (NZHIT) says most of the Budget’s $516 million for capital infrastructure in the health sector will go towards a new health digital system to link patient records.

T

he digital health sector has been working toward joining up digital health records across New Zealand’s DHBs for quite some time, NZHIT chief executive Trent Lash says.

Lash has replaced Scott Arrol who took up the top position for Dementia New Zealand earlier this year.

“We are delighted $385 million of the $516 million has been allocated for the national Health Information Platform (nHIP), to provide a seamless digital health platform across

the country,” Lash says.

“The level of funding government is investing to upscale digital capability in healthcare is so important for Aotearoa.

“We will help and work with the Ministry of Health, and their deputy director-general of data and digital Shayne Hunter to make the nHIP become a reality across the health and disability system.”

Last month, NZHIT and its 165 members commissioned and released a major landmark report recommending better systems in procurement and greater support of innovation in digital health.

Lash says last Thursday’s Budget means the national health platform can really begin so it can innovation in digital health in New Zealand.

“The nHIP ecosystem opens a door to innovative digital health solutions and is a foundation from where ideas can grow. It will also potentially be a key enabler for a different approach to procurement as the

programme for linking health IT records begins.”

The platform and ongoing budget funding back up another NZHIT recommendation to empower consumers to take control of their health and wellbeing by having access to their own health records.

Other countries have already or are investing in, these systems that provide an overarching digital platform to access people’s health records.

As Aotearoa looks to recover from covid, a connected digital health system will be crucial to consumers and healthcare providers creating a digital health ecosystem nationwide, Lash says.

The first tranche of nHIP is planned to begin in July this year, taking two and half years to complete.

May/June 2021

5

CATCH UP

NEW APPRENTICESHIP FOR AGED CARE SECTOR

6

100% OWNED

“The Aged Care Apprenticeship is a welcome initiative to both upskill our current workforce and attract more Kiwis into the sector.”

“I

f we are looking for any positives arising from the Covid-19 pandemic, one has to be the greater recognition and appreciation of our essential workers, and the importance of attracting and upskilling the aged care workforce," said Jane Wenman, Chief Executive of Industry Training Organisation Careerforce as she announced the launch of its new Apprenticeship in Aged Care, with specialisations in dementia, palliative care, and complex conditions.

“We’re excited by the launch of this new programme, and the important role it will play in supporting critical workforce upskilling”.

The aged care sector expressed the need for a more specialised programme to help cope with increasingly challenging demands from an ageing population.

“We have seen how the essential aged care workforce stepped up during the lockdown. This new aged care apprenticeship programme will give these workers the

opportunity to become specialist healthcare assistants providing palliative care, dementia care and supporting people with complex conditions,” said Wenman.

The New Zealand Aged Care Association (NZACA) welcomes the new apprenticeship programme.

NZACA Chief Executive, Simon Wallace said, “Workforce development is a top priority for the NZACA and its members that make up more than 90 percent of the 40,000 rest home beds in the sector. Healthcare assistants make up the largest proportion of the aged residential care (ARC) workforce at around 22,000 and the COVID-19 pandemic has demonstrated the increasing importance of the role.

"The Aged Care Apprenticeship is a welcome initiative to both upskill our current workforce and attract more Kiwis into the sector.”

The Healthcare Assistance for Aged Care apprenticeship programme is targeted at those working with older people in aged residential care facilities, specialised dementia units, therapeutic programmes, community support, hospitals, primary care or hospice environments.

Wallace expects a high uptake of the programme.

“The NZACA and its members have been calling for such an apprenticeship programme to ensure our sector has the workforce able to provide a consistently high quality of care. I expect this will be welcome news to our

members and there will be a high uptake.”

With the Targeted Training and Apprenticeship Fund (TTAF), Careerforce apprenticeship programmes are currently fees-free for enrolments through to December 2022. Employers may also qualify for the Government’s Apprenticeship Boost fund – designed to help employers retain and bring on new apprentices by providing them with up to a maximum of $16,000 for each apprentice they enrol.

“In a historically underfunded industry, the TTAF and Apprenticeship Boost will be well received by employers,” said Wallace.

This level 4 complex apprenticeship programme is designed to be completed in two years on the job, and apprentices will have the support of Apprenticeship Advisors who will provide pastoral care.

“There is certainly a high level of commitment involved in any upskilling opportunity especially if you are also working. However, we are committed to supporting the aged care apprentices to have the best possible experience,” said Wenman.

The NZACA is looking forward to working together with Careerforce to benefit the aged care sector and the older New Zealanders being cared for.

May/June 2021

7

CATCH UP

IRIS’S STORY When Those You Trust Abuse That Trust Iris* is 80 and lives in a rest home. She contacted Age Concern because she had some concerns about her finances.

This was the phone call they received from Iris.

“I don’t want to make a fuss, and I certainly don’t want my son to find out I’m asking questions, but I am worried about what’s happening to my money. Can you help me without telling my son what you are doing?”

Age Concern made an appointment to see Iris the next day. Iris said her husband had died ten years ago and she had been living alone in her New Lynn house. After a bout of illness her son suggested she consider selling and moving into a rest home. Iris agreed and gave him Power of Attorney to sell her property and organise her finances, as she “just didn’t feel up to it at the time”. The money from the sale of the house was deposited into Iris’s bank account.

Iris was by this time living in the rest home not very far from her son’s house. Iris has other children but for various reasons, they are no longer close, and she became very dependent on her son for social outings and general care. He would visit Iris on a regular basis, taking her to appointments and once a week on a Saturday morning for

8

breakfast at his house with the grandchildren.

Iris told us at this first visit that he had told her not to worry about her money. “But what if something happens to him?

I won’t know what’s going on with my finances.”

Iris started to get niggles of concern when he would not tell her how much the house had sold for. Would not tell her how much was in her bank account.

Would not give her any pocket money to buy coffee on rest home outings. She had noticed his wife seemed to be wearing a lot of new clothes. The niggles became a major concern when one Saturday morning, Iris saw her unemployed grandson had a brand-new car. The next day Iris contacted Age Concern because “I just knew something wasn’t right”.

Iris wanted the investigations into her finances to be done without her son knowing.

“I don’t want to ruin our relationship, particularly if there’s nothing going on,” she said. “I mean, I could be wrong about all of this.”

The news was not good.

Over a period of four months (since the house sale), Iris’s son had withdrawn more than $250,000 from her account. Iris was shocked and felt betrayed by her son. The first week after discovering the theft, Iris did

100% OWNED

not want to involve the police because she did not want to lose the relationship with her son.

However, by the second week, Iris had processed her emotions and she had become emotionally stronger.

She told Age Concern that she wanted to go to the Police.

“I know I won’t get the money back, but I want to say that what you did to me, your mother, was wrong,” said Iris.

After losing her money, Iris needed the Government Residential Support Subsidy (RSS) to assist with rest home fees. If she had not lodged the complaint with Police, RSS would have rejected her

application and classified the money that went to the son as a gift. Therefore, in the end, Iris had no choice but to lodge the police complaint. Charges were laid against her son for ‘Theft in a Special Relationship’. The son has had no further contact with his mother, and she misses him.

The loss of social connection with him has taken a toll on Iris’s health.

This story is not rare or unusual - if you the signs that an older person may be having difficulty, speak up. *Iris’s name has been changed to protect her privacy.

Age Concern Auckland works alongside other agencies such as health services, needs assessment services, the police, banks, residential care facilities, iwi and other community agencies, to ensure the best possible outcome for the older person/ kaumatua.

You can speak confidentially to the Elder Abuse Team at Age Concern Auckland by calling one of the three offices.

Central & West Auckland – 09 820 0184 Counties Manukau – 09 279 4331 North Shore – 09 489 4975 Outside of Auckland, call 0800 32 668 65

NEW ZEALANDERS URGED TO CONSIDER CAREERS IN CARE & SUPPORT The vast majority of New Zealanders believe people working in community support roles are important to society but less than half of New Zealanders would recommend it to family as a career, according to new research. Yet, it’s a hugely rewarding, varied and often life-changing career choice as revealed in a new public awareness campaign Life Changing Careers supported by the Tertiary Education Commission’s COVID-19 response fund.

The UMR research underpinning the campaign shows that while more than 80 percent of New Zealanders place a high value on people working in care and support roles across social services, disability, mental health and addiction, community health and aged care, under half (47 percent) would recommend a career working in the sector to a family member.

“Clearly New Zealanders celebrate the work of people who support and care for those more vulnerable and that’s fantastic,” says Jane Wenman, Chief Executive of Careerforce, the Industry Training Organisation that is leading the campaign on behalf of its sectors.

“What they might not realise, and contrary to some negative perceptions, is the meaningful, varied and often life-changing career opportunities available in this work. People can see that for themselves in the stories we’re telling through our Life Changing Careers campaign.” For Alex Lyde, a navigator for mental health and addiction support provider Pathways, he now looks forward to going to work every day and coming home to his wife and two young daughters energised, relaxed and fulfilled.

It’s a far cry from the 38-year old’s former career as a highperforming sales representative which he resigned from in 2019, burnt out and unfulfilled. “On a big day as a sales rep I could change a ledger. Now even on a small day I can change a life.”

The UMR survey also shows that Maori was far more likely to recommend a career in the sector (67 percent) than New Zealand Europeans at 42 percent. While under half of the people aged 1844 years would do so. “We want to build a workforce that better reflects the diversity of those that they are supporting, people of all ages, genders, cultural identities and lived experiences,” said Wenman.

Dr Garth Bennie, Chief Executive of the NZ Disability Support Network says there’s a huge opportunity for younger people and males, especially Maori and Pasifika, and people with lived experience of disability to make a difference.

“We’re always working hard to find the right match for people as it’s such an empowering thing. For instance, if you’re an 18-year-old Samoan male in a wheelchair, having someone who’s a peer as your support worker can be life-changing - for both of you.”

According to Wenman remuneration for care and support roles has improved dramatically off the back of the historical caregiver pay equity settlement of 2017. By July 2021, workers can earn $27 per hour, depending on their qualifications and tenure.

“Hourly rates are way ahead of the current minimum wage of $20.00 and of what potentially COVID-displaced workers across retail, hospitality and tourism would be earning, many of which are minimum wage roles,” she said.

Not only are care and support roles hugely rewarding, interesting and fun, but they are also flexible with opportunities for full-time, flexitime and contract roles that can be managed to fit around personal commitments. “And this work comes with high levels of job security given the growing need amongst our increasingly diverse and ageing population.”

“There is a vast variety of opportunities within the sector ranging from working with at-risk children, young people and whanau to supporting those with mental health and addiction issues, disabilities, community health and aged care. “For people with a desire to make a real difference in others’ lives, this work can bring deep life fulfilment that will help people live their best life.

“It’s all there in the heart-warming and compelling stories we are telling in Life-Changing Careers. Whether you’re seeking a new career pathway that better matches your values in life or you’re a school leaver wanting to ‘earn while you learn’, working in the sector is an opportunity to forge meaningful careers, supported by qualification pathways,” said Wenman.

May/June 2021

9

COLUMN

Physical, Psychological & Financial Elder Abuse – Don’t Look Away “World Elder Abuse Awareness Day is June 15th and it provides us with the opportunity to speak openly about this hidden but widespread problem. Elder Abuse is defined as a behaviour or lack of appropriate action, occurring within a relationship of trust, which causes harm or distress to an older person.

By KEVIN LAMB CEO, Age Concern Auckland

There are many different types of Elder Abuse these include:

• Physical Abuse - infliction of pain, injury or use of force • Psychological Abuse - behaviour causing mental anguish, stress or fear e.g. ridicule or threats, harassment or humiliation, preventing choice or decision-making, withholding affection.

• Financial Abuse - illegal or improper use of money, property or other assets e.g. unauthorised taking of money or possessions, misuse of the power of attorney, failure to repay loans, use of home and/or utilities without contributing to costs, scams that rely on establishing a relationship with the older person.

• Neglect - not providing for physical, emotional or social needs e.g. inadequate food, clothing, shelter, lack of social contact, support, health needs not attended to.

• Sexual Abuse - Non-consensual sexual

acts or exploitive behaviours.

• Institutional Abuse - a policy or accepted practice within an organisation that disregards a person’s rights or causes harm e.g. lack of respect for a person’s culture or customs, inappropriate rationing of continence products, inflexible routines.

Frequently, several types of abuse can be present at the same time. The statistics around Elder Abuse are shocking. In the past 12 months, Age Concern Auckland has received 1,180 elder abuse enquiries, which is over three every day.

Following an investigation of these, Age Concern have then needed to support 617 older people with intensive casework to overcome the abuse and neglect they are experiencing. Across New Zealand, 2411 cases of Elder Abuse were investigated by Age Concerns of which 75 percent had abuse substantiated.

In four out of every five cases dealt with

by Age Concern Auckland, the abuse is happening at the hands of a family member, and in two out of three cases the victim lives with their abuser.

The fact that so many of the abusers are family members means that frequently cases of elder abuse aren’t reported because there is a fear with older people that if they speak out they will lose the only social support network they have.

Zero Alcohol 100% Flavour

The Almost Zero range of wines (Wonderful White, Ravishing Rose, and Radiant Red) looks like wine and tastes like wine but has less than 0.4% alcohol.

• The alcohol in one glass of standard wine is equivalent to 38 glasses of Almost Zero • Almost Zero has 75% less calories than traditional wine.

• Organic, Vegan and Keto Friendly.

For more information or to order contact your local Alliance Trading representative or phone 09 263 9466, email pkenny@alliancemarketing.co.nz

10

100% OWNED

What are the warning signs?

The following signs MAY indicate an older person is being abused: • unexplained behaviour, sleeping or eating habits • withdrawal and/or edginess • fear of a particular person • confusion • unexplained injuries • drowsiness (due to over-medication) • recoiling from touch • unusual withdrawals from bank accounts • unpaid bills, lack of money for necessities.

It is crucial that we are all aware of the warning signs of Elder Abuse, so we can intervene if we are concerned.

The cost of Elder Abuse is immense.

Elder abuse and neglect can be a significant cause of injury, illness, lost productivity, isolation, and despair. Abuse can reduce an older person’s independence by undermining their self-esteem and confidence.

It damages family/whanau relationships, financial security, and mental and physical health, increasing dependency on health and support agencies which may result in the need for residential care.

Elder Abuse can be a very sensitive and distressing matter to speak openly about, but I encourage older people in our community to speak out if they are experiencing abuse or are concerned that someone they know is.

Age Concern offers free, confidential, specialist Elder Abuse Response Services throughout most regions of New Zealand.

We work with older people and their family/whanau to stop abuse, reduce the harm caused and increase understanding to keep all family members safe.

Age Concern Auckland also provides education about elder abuse and neglect for those working with older people/ kaumatua and other interested groups and organisations.

Age Concern Auckland works alongside other agencies such as health services, needs assessment services, the police, banks, residential care facilities, iwi and other community agencies, to ensure the best possible outcome for the older person/kaumatua. You can speak confidentially to the Elder Abuse Team at Age Concern Auckland by calling one of the three offices.”

Central & West Auckland – 09 820 0184 Counties Manukau – 09 279 4331 North Shore – 09 489 4975 Outside of Auckland you can call 0800 32 668 65.

Our famous Gourmet Beef Patties have been a hit around the globe for over 20 years - now it’s time for the next generation - the brand new Homestyle Beef Burger Patty.

• Succulent New Zealand beef • Rounder for better bun fit • Thinner for faster cook time • Rustic handmade look • Part-cooked and individually frozen • 22 patties per sleeve, 3 sleeves per carton.

To order now contact your distributor or Angel Bay rep, or go to: www.angelbay.co.nz

May/June 2021

11

RVA CONFERENCE

RVA 2021 UNDERLINES VALUE IN MEETING FACE TO FACE

According to RVA Executive Director, John Collyns face to face networking was the number one take out from this year's conference.

“From our perspective, I think we can say that we all enjoyed the conference and appreciated the fact that 400+ people could actually meet face-to-face – a rarity in the world today! It also underlines the value people get from attending “real” events; many delegates and exhibitors said how unengaging virtual conferences are. There was a lot of information, ideas and innovation that were available to our

members both in the plenary sessions and in the outstanding trade show, and we hope that people will really put what they’ve learnt to good use,” he said. “There’s a lot of work for us to do as well, including establishing a new training regime based on the successful DCM Institute model from Australia. We hope to roll this out later this year and embed it into operators’ own expectations for their staff as soon as possible.”

Using Technology for Good

In many retirement villages and rest homes, technology is limited to a TV and DVD player. Isometric Solutions wants to change that. The company, which designs, installs and manages IT and hardware for retirement villages and other facilities, attended the RVA Conference for the first time this year.

The Isometric team spent the conference meeting village owners, managers, and other industry members, and learning about their

needs. They are looking forward to building on those new relationships and eventually bringing some of their technology into more villages and homes.

The business has already worked with one large provider installing a cloud-based integrated intercom, door control and phone systems. This lets staff and residents use any device from a traditional handset, smartphones, iPads or laptops, to make and receive calls, and allow their visitors in.

High-tech yet simple solutions for everyday problems The Isometric team believes that technology, like wireless internet, iPads and smartphone systems, can make residents’ lives easier and help staff members do their jobs more efficiently. Wireless internet and cloudbased services let staff receive calls, check resident records and manage other parts of the job while they’re walking around the facility, using an iPad or smartphone.

Residents themselves will find it easier to contact staff or reach family members.

Improved technology can also replace the

John Collyns EXECUTIVE DIRECTOR Retirement Village Association

old TV and DVD set-up, providing more entertainment options. It is also possible to install features like smart air-conditioning, automatic lighting and even curtains or blinds that can be opened and closed with the touch of a button, aiding residents with limited mobility.

For managers and owners, smart security systems can provide peace of mind particularly in facilities with dementia patients and other high-risk residents.

Connected security features, including cameras, alarms, security gates and phone systems, help control access to facilities, making it less likely for vulnerable residents to wander and unwanted people to enter.

Designing, installing and managing software and hardware Isometric Solutions doesn’t just sell IT systems, it manages every part of the process, from designing networks to installing hardware and software to managing and troubleshooting when systems are in place.

For the team, it’s all part of helping businesses make the most of new technology.

To learn more talk to the Isometric Solutions team on 0508-825501.

Surge in Demand for Software Solutions The Retirement Villages Association Conference coincided with the surging demand for software solutions in aged care.

As a platform designed to build community among and around businesses – including retirement villages – Skillet is well placed to fast-track many of the goals that the retirement sector has long envisioned: better connectivity among residents and staff, easy management of maintenance requests, streamlined promotion and coordination of village activities, revenue diversification, and effective engagement with people on resident waitlists.

Skillet spans multiple sectors: Retirement Village, Aged Care, Disability Support, Home & Health Care, and Trades &

12

100% OWNED

Property Services. This reach means that they can leverage the strengths of each sector to benefit the collective. Being big believers in the power of aggregating resources, by looping businesses into a shared ecosystem, creates more choice around how services are delivered and, ultimately, how the needs of our community can be better met.

Retirement villages in Aotearoa have a unique role to play in this ecosystem. Using Skillet, villages can manage their internal, external and hybrid service offerings from one central location. The configuration means that each village can post its own selection of unit maintenance, housekeeping, activities and external services for residents

and future residents to book on a one-off or recurring basis. Bookings themselves take less than 30 seconds and can be done from all devices: phones, tablets and computers.

True to their tagline – simple, sorted, sweet – Skillet have found the sweet spot between balancing efficiency and ease.

The conference had a different vibe this year, easy to see that COVID-19 has had an impact. It was good to meet up and chat with attendees face to face. For us, like other exhibitors, networking with our current clients is equally as important as meeting new customers. The RVA Conference is an opportunity to network, catch up on the latest innovations and trends, and see what is available to support and manage aged care facilities. If you missed the conference or would like to talk further then give us a call.

Petrina Turner-Benny Deputy CEO LeeCare www.leecare.co.nz

Arjo was delighted to be once again involved with the RVA conference. Meeting and chatting with people from the Retirement Village sector is always great as Arjo align with the philosophies and passion. Resident outcomes are always front of mind and Arjo has the solutions to ensure these goals are met. Empowering Movement is essential for keeping residents at their mobility level possible for as long as possible.

These positive effects for residents, staff and the village itself speak volumes!

Anthony Blyth Managing Director New Zealand E: info.nz@arjo.com

The Liverton team was delighted to showcase the innovative products, solutions, and support designed specifically for Senior Living Communities and Home Health Care agencies at the recent RVA Conference. We are at the forefront of driving key innovation and technology within the industry by providing products that increase satisfaction and convenience for your staff and residents. We provide data and internet solutions, advanced locking solutions, access control, self-service technologies. Our product range is installed in thousands of retirement villages worldwide. Additionally, our innovative technology evolves with the organisation's needs, increasing efficiencies, enhancing security, and providing seamless maintenance. Liverton thoroughly enjoyed attending the Retirement Village Association Conference 2021. As times have evolved, we have increasingly seen the need for network and centralised access solutions in aged care environments.

The demand for our solutions has exponentially grown as the internet and secure access solutions become requirements for aged care facilities. We attended the RVA conference to connect with those building or managing aged care facilities to share how our revolutionary products can impact residents and staff.

E: sales@liverton.com or 09 393 8282

We had a great time at this year’s RVA conference held in Auckland.

We decided to head down to network and to promote our incontinence AutoShip which provides ease of mind for users.

You may be asking what is the Radius Shop? We offer a wide range of Incontinence, mobility, furniture, beds and daily living products which are delivered straight to your door. If you missed the conference and would like more information give us a call on 0800 213 313.

Dylan McNeely Ecommerce Support & Customer Service www.radiuscare.co.nz

We recently attended the conference to interact with industry leaders and showcase our new products relevant in this sector. This is a great forum to discuss and learn more about industry trends and requirements as they continue to develop. At Belgotex, we offer an extensive range of specifically designed health and aged care flooring products sourced from around the world and can provide expert advice on carpets, resilient flooring and other surfaces dedicated to aged care specific environments. The same products are not always suitable for each and every part of a facility and the aged care environment can require special attention. Belgotex has a long and proud history of work within this sector and has the ability to offer superior product solutions with exceptional designs to suit individual requirements. One of our highly skilled team throughout the country are ready to respond to any enquires.

Careerforce's Elaine James and Suzanne Edwards were delighted to chat to conference delegates about the new aged care apprenticeship at the Retirement Villages Association Conference.

This new apprenticeship programme allows workers to become specialist healthcare assistants providing palliative care, dementia care and supporting peopleith complex conditions.

Employers may qualify for the Government's Apprenticeship Boost fund – designed to help employers retain and bring on new apprentices. www.careerforce.org.nz or E: info@careerforce.org.nz

The Spritely team would like to thank everyone who stopped by to chat during this year's conference.

We always enjoy the opportunity to talk with operators about how Spritely can save them time, money and give them an edge over the competition.

If you'd like to chat with us further, please get in touch by emailing info@spritely.co.nz.

Ph: 0800 377 753 | E: sales@belgotex.co.nz | www.belgotex.co.nz

May/June 2021

13

RVA CONFERENCE

For those who enjoyed a great week at the RVA Conference, take a look at the photo gallery.

14

100% OWNED

RVA CONFERENCE

May/June 2021

15

RVA CONFERENCE

16

100% OWNED

RVA CONFERENCE

May/June 2021

17

RVA CONFERENCE

18

100% OWNED

RVA CONFERENCE

May/June 2021

19

RVA CONFERENCE

PROTECTION FROM FRAUD

ANZ staff are actively helping customers who are struggling with technological change and are there to help guide them as they move to online banking.

“T

hat was a message we shared with delegates at the Retirement Villages Association’s annual conference. It was ANZ’s 22nd year as a supporter of the conference and our staff were there to meet village operators and talk about how we are helping elderly people stay safe while they are online,” said Director Sector Strategies at ANZ, Richard Hinchliffe.

“Throughout the Covid-19 lockdowns, we noticed some elderly customers were visiting

branches because they were not confident using digital banking.

To help we made a $500,000 donation to Aged Concern to allow them to develop a long term digital literacy plan for the elderly.”

It doesn’t just stop with the financial donation, many ANZ staff are volunteering their time with Age Concern to help with one-on-one digital banking workshops in branches and in retirement villages.

The Conference was a great opportunity for branch staff

to meet with village operators and let them know ANZ staff can visit villages to talk to residents and provide them with important tips to stay safe online.

The attached links provide more information on the support available to elderly people to help them avoid fraud and scams.

If village operators would like ANZ to help their residents, please email Richard Hinchliffe, Director Sector Strategies at ANZ.

SAFETY, SECURITY AND SMARTER SYSTEMS Technology can make a real difference in your village Smart security gates and cameras, cloud-based phone systems, iPads and wireless internet – Isometric Solutions’ IT systems keep your retirement village or rest home running smoothly.

Our expert team guides you through the process, designing your new systems, installing hardware and setting up devices and providing ongoing support.

Get technology that works for your business – call 0508 825 501.

For more information phone 0508 525 501 or visit isometric.nz

20

100% OWNED

We specialise in: Darwin

Winnellie

New Zealand’s Leading Kitchen & Catering Supplier Cairns

Townsville Airlie Beach Mackay

Toowoomba

Benchtop Equipment

Brisbane Yatala

Tamworth

Dubbo

Perth Canning Vale

Camperdown

Adelaide

Geelong

Newcastle

Sydney

Melbourne

Heavy Equipment

Auckland

Hamilton

Devonport

Launceston

Hobart

Wellington

Christchurch

Burns & Ferrall are a one-stop-shop for your hospitality & equipment needs. Our product range is the most comprehensive in the industry, offering complete kitchen design & fit out, all the way through to supply of benchtop & heavy equipment, tableware, packaging & hygiene products. Our coverage includes over 20 Territory Managers in New Zealand, a large team of dedicated industry experts, an industry leading digital offering and four showrooms, including New Zealand’s largest hospitality showroom in Auckland.

View our range at burnsferrall.co.nz, contact us on 0800 428 733 or email sales@burnsferrall.co.nz to find out how we can help your business today.

Tabletop

Kitchenware

Packaging

Cleaning

Washroom Prompt Delivery!

Contact-free delivery within 1–2 business days on stocked lines.

Price Match Promise

We will match any published competitor’s price on like-for-like items! T&Cs apply.

0800 428 733 Terms & Conditions: Price Match Promise offer applies to any lower published price for an in-stock, like-for-like product (colour/ make/ model/ size etc) offered on the same terms in New Zealand and exclusive of customer discount or rebate. In order to qualify, the price must be published in writing in quotation format. We reserve full discretion and the right to refuse a Price Match Promise request, where the above requirements are not met. Prompt Delivery is available for in stock items only to capital cities. Delivery times may vary dependent on location particularly in regional areas, visit our website for more detailed delivery information.

For full terms and conditions please see in-store or visit burnsferrall.co.nz.

2102018PA

burnsferrall.co.nz

menu inspiration king Special Occasion Ba

MENU INSPIRATION

Macarons Our authentic French Macarons have been called “little mouthfuls of heaven”.

They are soft yet crunchy and gooey with amazingly intense flavours.

Our macarons come in eight flavours from summer favourites like strawberry, raspberry, passionfruit, and mixed berry to a citrus flavour with lemon and then the classics, chocolate, vanilla and pistachio.

May/June 2021

23

MENU INSPIRATION

DELICIOUSLY

Delicate

The afternoon high tea is a colonial legacy, so creating a high tea experience for special occasions is a great way for residents to celebrate.

There is something about high tea parties that brings people together. A dainty meal with a cup of tea and with the most important ingredient good company!

T

he first step to adding some flair to the table is to select a centrepiece that will draw resident’s attention.

Since this is a high tea, select a special high tea stand to present those yummy treats. Floral patterns and soft pastel colours also lend themselves well to make high teas special.

The Basics: Sandwiches

No high tea spread would be complete without a few finger sandwiches to nibble on. Sandwiches are so versatile you can really let your imagination run wild.

The British Classic: Scones

The simple but delicious scone is the staple for a good high tea.

Plain or with fruit a classic serving of buttery scones with thick cream and fruity conserve is always a crowd pleaser.

The Treats: Tea Cakes, Buns, and Patisserie

Macarons are a high tea must have, and this delicate French fancy is perfect for experimenting with different flavours.

Macarons look so pretty, and they will be the delight of the table.

Decorate with Lots of Flowers

If your high tea is taking place indoors, or you don’t have a garden view then bring the beauty of nature inside.

Have some flower arrangements or use a selection of single budvases.

24

100% OWNED

• Fig, Almond and Celery • Pine Mushroom and Nasturtium • Strawberry and Burnt Vanilla • Spiced Plum and Chai Tea

Eclairs Our French style Éclair will rival that of the kiwi cream éclair.

Our choux pastry is handmade by our talented team of pastry chefs. We fill our eclairs with homemade flavoured custard and hand pipe every éclair one by one with our flavoured Chantilly cream. Our eclairs come in three flavours: Vanilla Bean, Chocolate and Mocha.

MENU INSPIRATION

Baked Treats Still A Winner

The pandemic has triggered a re-evaluation of food choices among people, but it has also highlighted the relevance that bakery continues to play in our lives. According to Western Foods’ first-ever Bakeology Report the company’s research found people still get a strong sense of gratification when eating their favourite baked treat.

B

reaking bread and indulging in sweet baked goods continues to provide key moments of enjoyment and connection for people, however, there is a growing awareness of the importance of balancing comfort foods and health.

While the research is based on American and Canadian trends, this balance between happiness and health is a global shift. People are increasingly seeking out products that are made with better ingredients while also being better for the planet.

Baked goods are a treat, one that residents can connect with. They have eye appeal, freshness, flavour and texture; baked goods engage the senses in a way that is very beneficial for older adults.

Baking, & Mental Health Villages and facilities that can accommodate activities to allow residents interested in cooking and baking are on the rise.

For those suffering from depression or mental health issues, baking can be an excellent activity to reintroduce a healthy relationship with food.

There is something inherently sweet about baking that goes beyond the reward of having a tasty treat to eat. The sensation of flour in the hands, the scent of flavours and spices, and the pride in the completed goods.

Baking has proven cognitive benefits for older people. Baking brings people together, it also improves seniors interest in eating.

May/June 2021

27

MENU INSPIRATION

Sweet Treats for Seniors

Winter is officially here and there is nothing like warming up with a delicious, freshly baked goodie and a cup of tea or coffee.

Bolstered by last year’s pandemic - when we all wanted food that would comfort us through hard times - the flavour trend ‘Nostalgia’ emerged, with Kiwis wanting to relive favourite flavours from their childhood.

• Apple (or fruit) Crumble • Date Squares • Coffee Cake • Coconut Cake • Ginger Cookies • Banana Bread • Carrot Cake

These are the Top 10 classic baked treats that will get residents reminiscing: • Lemon Loaf • Victoria Sponge • Bread & Butter Pudding

Indulging in blast-from-thepast baking doesn’t need to be unhealthy either. If you’re looking for a sweet treat that’s appropriate for seniors with special health considerations,

there are several to choose from, why not try reimagining some classics in a new way: • Sweet Potato Brownies incorporate kumara, coconut oil, and honey for a sweet treat that’s nevertheless good for you.

• Chocolate and Oat No-Bake Bars made with peanut butter, coconut oil, and agave or honey as a sweetener.

• Gluten-free Chocolate Banana Bread that also has no refined sugars.

FULL COMMERCIAL KITCHEN SETUP Starting from $20,000

• Greek Yogurt Pumpkin Bread adds a great protein punch while channelling the flavours of the colder season.

• Whole Wheat Pumpkin Applesauce Bread adds a healthier dimension to a winter treat.

Be sure that you’re considering residents’ dietary requirements when you select a sweet treat. While there are some seniors who can still eat whatever they like within reason, others may have specific restrictions that prevent them from eating certain types of baked goods or sugary treats.

That doesn’t mean, however, that you can’t find a sweet treat that fits their diet!

30 min

restaurant or cafe set-up consultation

Your free consultation includes: • Consent Requirement (Hospitality) • Kitchen Layout Plan Consultation • Equipment Planning • Service Checklist

* Terms & Conditions Apply Contact Us Today! sales@fedproducts.co.nz 0800-081-847

28

100% OWNED

Monday-Friday 9:00am-5:00pm

146 Neilson Street, Onehunga 1643, Auckland, New Zealand

TM

www.loaf.co.nz

MEET THE CHEF

Binu Krishnan

Culinary and Hospitality Operations Manager, Donwood Community Aged Care Services Inc. Victoria, Australia.

“I

come from a family and culture where food plays a vital role in bringing people together, in connecting with each other and in appreciating and valuing one another,” he expressed.

Krishnan has been doing what he loves for the past 20 years with experience in food manufacturing, airline catering, restaurants, cafés, and aged care services.

He also consults and mentors businesses seeking help in setting up their operations and improving performance. After years in New Zealand, Krishnan moved to Melbourne to test the waters in Australia.

Krishnan currently works as Culinary and Hospitality Operations Manager for Donwood Community Aged Care Services Inc. His role mainly involves designing food for the residents, managing the food services, and providing catering to functions, the café, and the community centre. He started at Donwood as an agency chef and while in this role he had the opportunity to cover a chef’s shift that was vacant.

“I started to observe that the residents were enjoying the meals I provided to them and started receiving some good feedback. I was then approached by the CEO, Mrs Natasha Wilkinson who asked me if I would like to join the team,” explained Krishnan.

Continued on page 32.

May/June 2021

31

MEET THE CHEF

Continued fromn page 31.

“During our conversation, I was very impressed by her vision and the passion that she has for the residents at Donwood.

She was very clear about her vision for the organisation and how food plays a vital role in the daily life of our residents.

Her principles were well aligned to what I value the most and therefore, I decided to take up the challenge to work with her in achieving those goals and standards.”

It was this opportunity to deliver what the elderly community deserves that attracted Krishnan to his current career but cooking food in an aged care or retirement facility is very complex. The chef and his team must consider dietary requirements, as well as any allergens or cultural requirements. There are also residents with dysphasia, so texture modified meals are needed.

“For an outsider, food in aged care is considered as boring and bland. Whilst there are other factors that impact the quality of food produced, it is mostly due to a lack of education and awareness,” said Krishnan.

“There seems to be a general perception out there that to cook home-cooked meals for the residents, you do not necessarily require high calibre chefs, hence the investment in a chef for an aged care or retirement village is often much lesser compared to restaurants or hotel food production. This then attracts chefs with lesser skills and knowledge. What I have noticed, however, is a recent change that is being brought about within various aged care providers, investing in highly skilled chefs to ensure resident wellbeing and to enhance the dining experience.”

Krishnan would like to see the standards of foodservice in the aged sector on par with the rest of the hospitality industry, for the sake of residents, but also to attract young professionals into this culinary area.

“Through my experiences, expertise, and knowledge, particularly focusing in the area of aged care, I want to be able to empower, educate and motivate chefs to be a part of the aged care industry; to help change the perception out there in Australia and New Zealand.”

32

100% OWNED

VILL AGE TALK

RESIDENT-CENTRED DEVELOPMENTS SET OPERATOR APART

34

100% OWNED

Leading retirement village operator Metlifecare is on an exciting new growth trajectory, with the launch of an ambitious fiveyear development plan that will set a new benchmark for retirement living in New Zealand.

F

ollowing a change of guard late last year to new owners, Swedish investment firm EQT, the organisation has ramped up investment, both into its existing portfolio of 26 North Island villages and into the development of additional sites. Metlifecare is expected to announce new village developments by the end of this year, while next year the organisation is tipped to become one of the biggest apartment developers in Auckland.

According to General Manager of Development Matt Wickham, the hefty investment will transform the lifestyle opportunities for New Zealand’s ageing population and set Metlifecare firmly apart from the country’s other retirement village brands.

“Our development philosophy differs from other operators – we start with the customer,” said Wickham.

“We think carefully about where the next generation of retirees will want to live and what their expectations are.

We know our future residents are accustomed to high-end architecture, they appreciate outstanding urban design and they want to be proud to show their children and grandchildren where they live.”

Flagship developments such as Metlifecare’s award-winning Gulf Rise (which opened in 2019) and its newest village Pohutukawa Landing (which welcomed its first residents last month) are stellar examples.

Continued on page 36.

May/June 2021

35

VILL AGE TALK

Continued from page 35.

“We look at outstanding acquisition opportunities, for example on or near the coast, with strong links to the local community, a sense of connection and place, and desirable lifestyle features.

We then use award-winning architects and landscape designers to come up with bespoke designs that reflect the land and community around which they’re built.”

Inspired by a philosophy of openness and connectedness, Gulf Rise won a 2020 Auckland Architecture Award for its success in challenging the stereotypical approach to

36

100% OWNED

retirement village planning.

Stage two of construction is currently underway at the highly acclaimed Red Beach lifestyle village, which features plenty of public and private spaces, generous walking tracks and gardens, and nextlevel retirement living.

Meanwhile, in Beachlands, demand for Metlifecare’s coastal masterpiece Pohutukawa Landing has exceeded expectations - over half of the stage one villas were sold before they officially went to market, prompting an early release date of stage two villas.

Adding to the line-up of

new offerings is Metlifecare’s Fairway Gardens (New Zealand’s first-ever retirement village to be located adjacent to a golf course, scheduled to open next year in Botany), and Orion Point (currently being built in an unrivalled location in the heart of Hobsonville).

As part of the new fiveyear business strategy, many existing Metlifecare villages will also get a whole lot of love, such as East Auckland’s Edgewater Village, which is undergoing a massive transformation, including the addition of a 24-bed care home, new apartments,

spectacular swimming pool and spa, café, gymnasium, library, cinema and lounge.

And with a growing development team of both highly experienced and upand-coming talent, there’s a lot more growth in the pipeline with new villages and care homes, marking a strong focus on the continuum of care.

“We’ve set a goal of purchasing a lot more land over the next five years, significantly expanding our footprint outside Auckland as we strive to meet the needs of New Zealand’s ageing population. We’ll be doubling

our care offering with plans to offer a minimum of one dementia community per region within the next five years, too.”

By expanding the development pipeline outside of Auckland and into other desirable retirement areas, Metlifecare hopes to create lower density housing developments that offer the relaxed lifestyle most Kiwis aspire to.

“We’re breaking the industry norm of large, overwhelming blocks onsite. It’s a point of difference we’re proud of.”

This transformational

growth plan will ensure the creation of beautifully designed villages and care homes that not only meet the demands of New Zealand’s retirees but also firmly secure Metlifecare’s place as the country’s leading provider of retirement villages and aged care.

“There are exciting times ahead!”

May/June 2021

37

VILL AGE TALK

RESIDENTS CONSERVATION SUCCESS STORY

A

group of Charles Upham Retirement Village residents is helping ramp up South Island high country pest eradication programme to help protect roroa/great-spotted kiwi, whio and other native birds and fauna.

Lynn Andrews and fellow village residents have already had conservation success with the pest trap housings they’ve built for use in the wild. The team has helped get rid of introduced species (pests) from Medbury Scientific Reserve in North Canterbury near the Hurunui River. Now their wooden traps are being laid out in a trap-line on the south side of the Nina Valley area, in the high country where North Canterbury meets the West Coast.

They’ve created wooden trapping tunnels to help control rats, stoats, hedgehogs and other predators, in a plan created with partners including the

38

Department of Conservation (DOC). Quite a few hedgehogs have been caught at Medbury, Lynn says.

Lynn and the team have just built a second set of wooden tunnels to house metal traps.

A total of 44 tunnel-trap sets were recently handed over

by Lynn to a conservation enthusiast George Moran, who transported them into the Nina Valley.

George and his wife Celia transported the traps by road to State Highway Seven past Hanmer, then linked up with a helicopter to get them into the south side of the valley.

Both George and Lynn are keen to acknowledge the help and funding they’ve received. George is quick to thank Ryman Healthcare for providing funding for the wood, nails and screws for all of the traps being built at the village, with Kaiapoi ITM (a building supplies specialist) helping with timber. Retailer

100% OWNED

Macpac has helped with the purchase of hardware including trap mechanisms and stainless steel baffles.

George and Celia are part of a self-named group of ‘Doubtless Conservation’ volunteers and friends. “The name harks back to the name of a hut which was the first place that Celia and I first started our volunteer work on. Incidentally, the Doubtless Hut is in the valley adjacent to the Nina valley - so in one sense we haven't (moved) very far.”

A team of 10 have been working this past weekend, including spreading the traps around the conservation area on Saturday and Sunday (May 16-17).

“The reason we are concentrating on this area is that it helps extend the fantastic work undertaken by the Nina Valley Restoration Group at Hurunui College.

Over the last ten years this group has undertaken extensive trapping and monitoring work in this valley, which enabled 16 roroa/great-spotted kiwi to be released into here from Arthur’s Pass around 10 years ago,” said George.

There are currently seven community groups working with DOC to run extensive trapping and monitoring programmes on Lewis Pass

and Lake Sumner public conservation areas with the plan for all the groups to work together to control predators to protect native fauna.

Rangiora-based DOC commu-nity ranger Sarah Ensor said the Department had been involved to varying degrees helping oversee both the Medbury Reserve and Nina Valley projects. This includes ensuring that all community groups undertaking volunteer work on public conservation land have a community Agreement with DOC for health and safety and public liability insurance.

Lynn Andrews said when he and other volunteers, including residents Ross Stewart, Murray Giles, Lindsay Rowe and Kevin Hurley, helped build the wooden tunnels they were built especially for the Nina Valley to DOC specifications.

In particular, these included modifications to the standard DOC-200 traps to protect them from inquisitive kea pulling the traps apart, and changing the trap’s entrance to prevent weka from getting into the traps.

George Moran said he and other members of Doubtless Conservation would be going up to the Nina Valley to service the two trap lines they have set up every four weeks.

Using Colour To Boost Health & Happiness

W

hen it comes to keeping rest home residents happy and healthy, emotional wellbeing is incredibly important.

As people age certain things become more difficult. Some of these things, like mobility and eyesight, can affect the ability to do things we have done our entire life.

Understandably, increased autonomy and a general sense of ease help boost and sustain mental health.

There is a lot aged care facilities can do to make it easier for residents to enjoy independence and feel more at home.

Reducing the challenges and confusion that residents often feel can be addressed through the use of colour and interior design.

TRUE COLOURS How tone affects mood Want to feel relaxed and calm? Paint your room green. Want a boost in productivity?

Red is your colour. A blue or purple room may leave you feeling sad or indifferent.

While colour’s effect on people can vary widely, there is a lot of research linking colour and mood. It’s something interior designers tap into every time they go to work.

In aged care facilities the use of specific colours can help set the mood for each room.

Activity rooms where you want residents to feel stimulated are best painted in red shades.

Yellow is a mood-booster and is a great colour to use in bathrooms, so residents feel their best.

A stunning green bed cover can add a sense of calm and is a great way to encourage relaxation.

GLOWING TERMS

Not every colour works Using colour in rest homes requires careful consideration of all residents. While florals and pretty pinks on the walls may look amazing, please spare a thought for those, who may not appreciate spending their days surrounded by a rose garden!

Additionally, pinks and purples are considered stimulating colours and aren’t a good choice for rest and relaxation areas.

A good way to spruce up a room without going as far as a complete colour change or full floral is to add an occasional chair.

Choose a brightly coloured occasional chair and add some fun and happiness to a room.

COLOUR ME HAPPY

Go beyond the wall

If it’s not practical to paint a lounge room green for relaxation it can be as simple as adding some furnishings instead.

The simple use of colour on beds, couches or chairs can go a long way to enhancing the quality of mood. Relaxation can come in the form of soft linens or lush fabric pillows.

May/June 2021

39

VILL AGE TALK

SummitCare in Baulkam Hills, in Northern Sydney is an aged-care facility that goes to new heights. The owner, Peter Wohl, gave us a terrific brief to create a living environment that would be less traditional aged care facility and more a beautiful home, specified to luxurious hotel standards.

Continued on page 42.

40

100% OWNED

VILL AGE TALK

“ . . . we made sure that couples can comfortably stay together in couples’ suite.”

Continued from page 41.

42

100% OWNED

T

his was a deliberate change of direction by SummitCare to move away from industry standards of Sanitarium style facilities.

CHADA developed unique designs for the reception and common residential areas including dining rooms, lounges, games and recreation areas in addition to introducing a new quality and material aesthetic to all the common areas and private resident’s rooms.

The result is a 186-room residential building that is light, spacious, stylish and comfortable with a wide range of facilities, including flexible living spaces, a restaurant and café, hairdressers and nail spa, wellness centre, family accommodation and specially designed large suites to suit couples who want to stay together.

They may be biased but SummitCare feel very confident residents and their families are going to love this new approach

to aged-care living. While it is not a hotel, the facilities will be strikingly different to people’s preconceptions of aged-care.

Designing a major residential aged-care facility for the first time meant we had to factor in a number of operational considerations – like the mobility of residents.

All rooms needed to include lifting equipment which is typically large and cumbersome but they were able to incorporate these as discrete fixtures in the ceiling

so the rooms will look more like a regular room in a hotel or home.

Residents aren’t limited to standard single beds, there is a choice of anything from king single to double and queen, just like at home.

One of the most striking things in the research was the fact couples are not traditionally well served when they enter an aged-care facility and are generally separated depending on individual needs, even after years together. So they

made sure that couples can comfortably stay together in couples’ suites.

Successfully, SummitCare Baulkham Hills has introduced the Aged Care providers industry to a new level and style of Aged Care living.

INTERIOR ARCHITECTURE BY

May/June 2021

43

VILL AGE TALK

MEMORY CARE CENTRE OPENS A state-of-the-art Memory Care Centre (MCC) for people living with dementia is among the features of a $50 million main building at Summerset Richmond Ranges, which opens in June.

A secure internal courtyard

S

ummerset Chief Executive Scott Scoullar said dementia was affecting more and more people as our population ages. “Memory Care Centres will be an integral part of all our future villages as we respond to the growing number of people living with dementia; currently it affects 70,000 people but that will nearly triple to 170,000 by 2050,” he said.

“Sadly there is no cure at this point but our memory care centres allow those living with dementia to live with dignity, and gives their families the reassurance their loved ones are being cared for in the best way possible.”

Summerset’s MCCs were based on an awardwinning model and comprised 20 large, onebedroom apartments around a central hub.

This allowed residents to live in a homely environment while also being secure, with help on hand 24 hours a day, Scoullar said.

“They also have unique features to help residents find their way around, including a circular design, wall murals, personalised apartment doors and colour coding for amenities like bathrooms.”

Dementia New Zealand Chief Executive Scott Arrol said the demand for dementia care was already placing increased pressure on the health system, so it was great to see Summerset making such a commitment to, and investment in, this important service.

44

100% OWNED

“Summerset’s MCCs are focused on helping residents to live their best possible lives with a personalised, caring approach.

It’s provided in a safe, secure environment that engages residents in activities that provide the right levels of stimulation and engagement, which is so important for their health and wellbeing. “This aligns with Dementia New Zealand’s vision and the increased understanding of the importance of brain health when it comes to preventing, delaying or living with dementia.”

• Technology to discreetly monitor residents; while ensuring care and support remain close at hand; • Personalised activity and care plans for each resident; • Specially trained dementia staff who work closely with residents and families to support them through the changes they are experiencing; • Individual programmes and activities designed by diversional therapists to cultivate cognitive skills.

The MCCs draw on research from Scotland’s Stirling University, which is renowned for dementia design, and features include:

Summerset Richmond Ranges is the company’s fourth state-of-the-art MCC, with the others being in Levin, Christchurch and Hamilton. They will be a feature of all future villages. The first residents of the Richmond MCC will move into their new homes in June.

• Twenty large one-bedroom apartments within a secure environment; • An interactive Tovertafel sensory lightbox table for mental stimulation, scientifically designed to help dementia residents enjoy mental stimulation, social activity and physical activity; • Way finding features including a circular design so residents cannot get lost and visual cues, such as giant flower murals, to help residents find their way around; • Bringing elements of nature into the centre’s design to stimulate residents, including a secure courtyard garden;

Wayfinding in the wings

NEW RYMAN VILLAGE PLANNED IN MELBOURNE

R

yman Healthcare’s rapid expansion across Victoria is continuing apace, with the company announcing it has purchased another site in Melbourne, where it plans to build a new A$165 million retirement village.

Ryman is now one of the fastest-growing operators in Victoria's aged care and retirement living sector, building villages that combine beautiful apartments or villas with fullservice care centres, including dementia care.

Since 2014 Ryman has opened five villages in the state and has plans for another six.

Ryman Healthcare Australia Chief Executive, Cameron Holland said the 1.8-hectare property on the corner of Moreland and Pascoe Vale roads in Essendon was the perfect

site for an integrated retirement village. Lionsville is currently operating as retirement accommodation provided by the Lions Club of Essendon, and the deal includes a large parcel of unoccupied land for development.

Holland said the deal provided a great outcome for both parties.

“We’re always eager to work with government agencies or non-profits as we look for sites to develop. There are a lot of charitable and religious organisations, sports clubs, and education and health providers out there looking to offload some of their portfolio, and we have a strong appetite to buy.”

According to Holland, it was rare to find a large site in that area and the redevelopment will transform the land into an integrated village with aged

care on hand. Lionsville Board Chairman Peter Gilbertson said the organisation’s vision was to create a vibrant precinct for both residents and the broader community.

“With Ryman now committing to invest in the site, we are pleased that they will deliver a mixed-use seniors’ living and wellbeing precinct in Essendon that aligns with Lions’ charitable vision, values and objectives,” Gilbertson said.

“The Lions Club of Essendon is excited about what this revitalisation project means, not only for our residents but also for the broader seniors’ community.” Ryman has also announced it has sold its Coburg development site after purchasing the Essendon site. Ryman bought the old secondary school site on Bell Rd in 2016 but has decided not to

proceed with its development following changes in the market.

Ryman has been providing retirement living and care for 37 years and has been voted the Most Trusted Brand in the aged care and retirement sector in New Zealand seven times.

Ryman opened its first village at Wheelers Hill in Melbourne in 2014 and now has more than 900 residents in Victoria.

Ryman Healthcare names its Australian villages in honour of outstanding Australians.

Other Ryman villages in Victoria include Charles Brownlow in Highton, John Flynn at Burwood East, Weary Dunlop at Wheelers Hill and Nellie Melba at Brandon Park.

New villages are under construction at Ocean Grove and Aberfeldie, and the other development sites in its landbank are at Ringwood East in Melbourne and Mt Eliza and Mt Martha on the Mornington Peninsula.

Ryman’s new Essendon site (in orange)

May/June 2021

45

@SOCIAL MEDIA

Post from Lu Lawrence

Activity Coordinator at Baycroft Flitwick Care Home This is Beryl, Beryl has advanced dementia and is cared for in bed. Thought I’d share this short yet effective activity I facilitated this morning. I came to her with these clean cloths and asked her ‘oh Beryl, I need your help, I’ve been asked to fold these up, but not sure how to do it, can you please help me’.

A

s you can see from the video, she is demonstrating each step to ME, instead of the other way round.

As I ask for her approval after each fold ‘oh you need to get that more straight’ she tells me, laughing.

You can see from her facial expressions how engaged she is. Not only have I given her a purpose, but she feels that she is helping me.

I feel that there isn’t enough positivity, understanding and education around activities in dementia care, which is why I have started posting these videos!

To give others ideas of short things to do to keep your loved ones engaged.

This is also a massive throwback to most people, a simple daily living activity, that is probably very familiar to them once upon a time.

https://www.linkedin.com/posts/lu-lawrence-3249301ab_dementiacare-dementiaawarenessdementiacaregiver-activity-6800862480085082112-odLj

(Consent has been given from Beryl's LPA and next of kin to post).

46

100% OWNED

@SOCIAL MEDIA

WHAT CAUGHT OUR EYE THIS MONTH.

May/June 2021

47