$10.95
March/April 2021
I Vol. 3 I
No. 01
www.agedplus.co.nz
CR SS SECTOR INSIGHTS Tuesday, 11th May, 9am-5pm
SPONSORED BY:
REGISTER NOW to access the virtual summit bringing you the real talk about how the hotels and foodservice industry can move through its current challenges, from experts that are on the ground. REGISTER NOW
Reimagining the business of Hotels and foodservice
W
hether you’ve been hit hard from day one and had to mothball your premises, or are still hanging in there – this summit is for you. Expect to get a clear idea on: how your hotel / group can reduce costs while increasing effectiveness during this difficult time; how to use your #1 status
David Thompson
as Covid-free to attract customers and what are the steps to being the best; how to step up when everything is crumbling around you plus a blow by blow list of how to get up each day and fight again – plus no-bullshit panel discussions and commentary from experts in the field.
Ben Harris
Les Morgan
Hotel and AI Expert
Medical Microbiologist
Living with Covid-19 Attracting, retaining and communicatiing with customers.
Differentiating your business How to be the ‘the safest break in Australasia’ & Industry best at keeping customers safe.
Michael Johnson
CEO – NSW & National at Tourism Accommodation Australia The Australian market recovery and how the current environment is impacting Australasian business
Operations Executive, MIQ Facility Expert Leadership during a crisis What we can all do to benefit during times of stress
Julie White
Chief Executive Hospitality NZ Looking under the hood How New Zealand’s hospitality industry is really doing, and what we can do from here . . . more speakers to be announced.
• 9am – 1:10pm Introduction and Individual Speaker Sessions 20 minutes talk, followed by 10 mins Q&As each (allowing 5mins between each speaker) • Lunch break 1:10-2pm • Panel discussion 2-3pm • Open networking 3-5pm.
EDITOR'S NOTE
A Common Purpose In Aged care
C
TANIA WALTERS PUBLISHER TANIA@REVIEWMAGS.COM
OVID-19 has made for a raft of changes in aged care worldwide, from the risks to this vulnerable group. The pandemic has wrought changes in aged care. Among these difficulties for residents dealing with the isolation, staffing shortfalls, and the infection clusters resulting in deaths. Perhaps no more so than in Australia, where the Royal Commission final report into aged care in Australia has made many recommendations and observations. Some of the accounts and evidence put forward to the Commission has made for harrowing reading. "The Royal Commission has set out an important roadmap which
I think will establish generational change in aged care in this country. It's the inquiry we needed to have," said Prime Minister Scott Morrison. New Zealand aged care providers and the New Zealand Government have been following the Commission's conclusions with interest. Royal Commissioner, the Honourable Tony Pagone QC, wrote “that there had been many failures and shortfalls in the Australian aged care system”, and agrees that fundamental reform to the Australian aged care system is required. The common purpose of the new aged care system is:
"to ensure that older people have an entitlement to high quality aged care and support and that they must receive it. Such care and support must be safe and timely. They must assist older people to live an active, selfdetermined and meaningful life in a safe and caring environment that allows for dignified living in old age." (Read the full report here: www.agedcare.royalcommission.gov.au/publications/final-report)
This issue, our focus is on hydration in the elderly. Dehydration can have a deadly impact on residents as it affects the brain's functioning ability. Since appetite and activity decreases as we age, it can be challenging to encourage older adults to keep hydrated. The study "Hydration health literacy in the elderly" demonstrated significant deficiencies in hydration health literacy among the elderly. Around 60 percent of participants had overestimated how much fluid intake it took to offset even moderate dehydration symptoms. The research showed poor hydration literacy in the elderly to identify if they were dehydrated. We look at some of the tech
READ ONLINE www.agedplus.co.nz
100% OWNED ISSN 2624-4624 / 2624-4632
solutions that are in the market to help keep residents hydrated. We also have some encouraging and empowering stories. From residents who are pushing out the boundaries, providing encouragement, exercise and entertainment in times that are very isolating and residents feel very vulnerable. Please keep sending these stories in. We enjoy sharing them with our readers. They encourage us all to be innovative in bolstering community spirit.
Chairman: Peter Mitchell, peter@reviewmags.com Publisher: Tania Walters, tania@reviewmags.com General Manager: Kieran Mitchell, kieran@reviewmags.com Group Managing Editor: Sarah Mitchell, sarah@reviewmags.com Editor: Caitlan Mitchell, caitlan@reviewmags.com Staff Writers: Sophie Procter, sophie@reviewmags.com Advertising: Caroline Boe, caroline@reviewmags.com Senior Designer: Raymund Sarmiento, raymund@reviewmags.com Graphic Designer: Debby Wei, debby@reviewmags.com
This magazine is published monthly under license. Please direct all enquiries and correspondence to Review Publishing Co Ltd. This magazine is a platform for the industry and may include content that expresses views and opinions by contributing writers. Content is attributed to the author, and these opinions and the view/s are those of the author/s. They do not necessarily reflect the official policy or position of any other agency, organisation, employer or company. The opinions and material published in this edition are not necessarily those of the publishers unless expressly stated. All material appearing in the magazine, website and social media platforms is copyright and may only be reproduced with the written consent of the publisher. Copyright 2021
agedplus: Retail 6, 2 Ruskin Street, Parnell, Auckland. PO Box 37140, Parnell, Auckland. Tel (09) 304 0142 or Fax (09) 377 2794
4
100% OWNED
NEWS
Savethe Date tappON ANNOUNCES NEW PARTNERS “tappON is expanding its mission to make healthcare more accessible, through a new Impact Partners program with Black Dog Institute and SpinalCure Australia, contributing essential research funding via the tappON platform. Based in Wollongong, NSW, tappON offers a national service empowering NDIS and Aged Care participants to connect with their ideal service providers, with autonomy over selecting who they work with for their care and support needs. From booking in personal care, gardening and allied health services, to connecting with their favourite care workers and accessing specialist therapies such as art therapy and equine therapy, tappON has been created with the individual's independence in mind. Maryanne Harris, co-founder of tappON, said the new Impact Partners program has been designed to amplify the positive impact of tappON. “We believe that business should be a vehicle for doing good. We’ve carefully chosen our two initial Impact Partners as organisations who are conducting world-leading research into mental health and spinal care, which are both key areas of concern for us and for our members,” said Harris. tappON members will be able to select which organisation they’d like to support via the platform, and then tappON will donate 1 percent of their booking fee to either Black Dog Institute or SpinalCure Australia. “Our mission as an organisation is to empower our members in every way possible, which is why we’re giving them a choice about which organisation they’d like to support. We’ll be making donations on their behalf via contributing part of our standard booking fee, at no
cost to members,” said Harris. Both Black Dog Institute and SpinalCure Australia are focused on essential medical research in Australia, and both partners were carefully selected to align with the values of tappON. With one in five Australians experiencing the symptoms of mental illness in any given year, research into mental health is more important than ever. “Black Dog Institute is the only medical research institute in Australia to investigate mental health across the lifespan, and this partnership is driving evidenceinformed change in mental health where it’s needed most,” said Tasman Cassim, Corporate Partnerships Manager for Black Dog Institute. And with still so much unknown about spinal cord injuries and recovery, SpinalCure Australia collaborates with expert scientific advisors to identify and fund the most promising cure-focused medical research. “As an organisation, we understand the physical, mental and emotional toll a spinal cord injury can have on a person’s wellbeing, as four of our own SpinalCure directors live with a spinal cord injury. This partnership will mean we can further fund essential life-changing research into curing spinal cord injuries,” said Kathryn Borkovic, CEO of SpinalCure Australia. tappON’s platform was created by founders Maryanne Harris and Daniel Hillyer, in response to their own poor experiences in accessing care after Daniel suffered an accident in 2010, which left him a quadraplegic. Today, tappON offers its members the power to select their own care and support workers, with access to in-person and telehealth services.”
Bidfood Tradeshows are back for 2021! Save the dates in your diaries now. Registrations open in March. QUEENSTOWN
WHANGAREI
Thursday 15th April
Tuesday 27th July
DUNEDIN
TIMARU
Tuesday 4th May
Tuesday 7th September
INVERCARGILL
CHRISTCHURCH
Wednesday 5th May
Wednesday 8th September
AUCKLAND SOUTH
GREYMOUTH
Tuesday 25th May
Tuesday 14th September
HAMILTON
NELSON
Monday 31st May
Wednesday 15th September
TAURANGA
WELLINGTON
Tuesday 1st June
Wednesday 22nd September
ROTORUA
HAWKE’S BAY
Wednesday 2nd June
Thursday 23rd September
PALMERSTON NORTH
AUCKLAND NORTH
Tuesday 22nd June
Thursday 30th September
NEW PLYMOUTH Wednesday 23rd June
bidshows.co.nz
Trade Shows 2021 Proudly sponsored by
March/Apirl 2021
5
NEWS
GREEN LIGHT FOR SUMMERSET’S PREBBLETON VILLAGE Summerset has been granted resource consent to build its next retirement village in Prebbleton, Canterbury. The $170 million village will be built on a 9-ha site in the centre of Prebbleton on Springs Road. It is located just 600m from the newly developing shopping area which includes a supermarket, pharmacy, doctors’ surgery, and café. The village will offer over 290 independent homes including a mix of two-and-three-bedroom villas and cottages, as well as a full continuum of care including serviced apartments and care rooms. The new village will also include a state-ofthe-art memory care centre for residents with dementia. Summerset General Manager Development, Aaron Smail, said that Summerset is delighted to be developing its fourth retirement village in
NEWMARCH HOUSE 2ND DEADLIEST COVID-19 CLUSTER – CEO APPEARS BEFORE INQUIRY 6
100% OWNED
Canterbury. “This will be a popular village in the fastgrowing town of Prebbleton, and close to Christchurch,” he said. “This particular village will have a number of sustainability features including the use of landscaped rain gardens as a very attractive and effective stormwater solution. We are pleased many of the existing tall trees along the Springs Road boundary are also being retained in our design for what is set to be a beautiful village in the heart of Prebbleton. “The 20-apartment memory care centre includes facilities specifically designed for people living with dementia, including large communal areas and an outdoor courtyard for freedom of movement and independence. These centres provide residents with the dignity and respect of
After the release of the final report by the royal commission into aged care Grant Millard, head of Anglicare Sydney was summoned to appear before the NSW parliamentary inquiry into aged care after initially declining to attend. Chief Executive of Anglicare-owned facility Newmarch House, Millard will give evidence to the inquiry investigating registered nurses in aged care homes. Millard will also answer questions about the handling of the COVID-19 cluster at Newmarch House. This Western Sydney nursing home became the second-deadliest COVID-19 cluster in Australia. There were 71 cases of
having their own home within a secure centre, which is purpose-built for their needs,” said Smail. Demolition of a disused factory building is set to start late March 2021, earthworks will begin in April and construction will start in January 2022. “We expect homes at our Prebbleton village to be in strong demand, after the popularity of our other retirement villages in the Canterbury area." The Prebbleton village will have a village centre with recreational amenities including an indoor swimming pool, café, lounges, library, exercise room, hobbies room and residents’ bar. The village will also have communal vegetable gardens, a residents’ workshop, BBQ facilities, and an all-weather bowling green. Summerset is also developing land in Rangiora for a fifth Canterbury retirement village.
COVID-19 across both residents and staff and 19 deaths over the two months from April 2020. Almost one in five COVID-19 deaths occurred in the Newmarch House cluster. At the height of the crisis, Newmarch House lost 87 percent of its usual staff, highlighting the need for a surge workforce. However, surge workforce training for aged care facilities did not start until October/ November of 2020, a full seven months after the April outbreak in Newmarch House. A crucial part of the health response should have been a replacement workforce in place in case of a COVID-19 cluster in aged care.
NEWS
FLASHES OF BRILLIANCE A new photographic competition for neurological researchers in New Zealand to celebrate the art of neuroscience, Flashes of Brilliance is combining the creativeness, uniqueness, and talent of researchers throughout New Zealand to show the beauty they see daily. This photographic competition is open to New Zealand neurological researchers, scientists and clinicians, and will be judged by a panel of experts. There will also be a people's choice award which will be awarded to the entry with the most votes by the public. With one round of voting by a panel of judges to decide the finalists, and one round of voting by the public to decide the People’s Choice winner.
All four winners will have the opportunity for their artwork to be promoted throughout New Zealand by the Neurological Foundation. In addition to the first place monetary prize, the first place winner will also have their artwork displayed at events the Neurological Foundation hosts with the opportunity to speak about the inspiration of their artwork and the research behind the photo. If you are a neuroscientist, this is a great opportunity to showcase your amazing images of the brain and the stories behind them to the whole of New Zealand. Remember, art is in the eye of the beholder, so be bold and show exactly why your science is art!
Make sure to share your entry as well - our People's Choice award will go to the image with the most votes. The hope is that this contest will encourage researchers across New Zealand to share their inspiration and passion for their research. To give us a glimpse into their world under a microscope and to show us the beauty behind something so complex and at times betraying. When loved ones watch their family, friends or colleagues live through a neurological condition, something so beautiful can quickly turn ugly. The goal is that this contest will shine a new light on the complexities of the human brain, even in someone’s darkest moments.
TOUCHPOINT ANTIMICROBIAL PROTECTION British company Veraco has developed a range of antimicrobial protective covers for touchpoints and touchscreens. The technology breaks down the biological makeup of dangerous pathogens, reducing microbial growth by up to 99.99 percent, as well as being effective against Human Coronavirus. “Our products can provide a back-up alongside cleaning and other measures," said Steve Rogan from Veraco. Hygiene around touchpoints will play a critical role where large numbers of people will be repeatedly touching the same points. It is well documented that viruses spread through droplets that land on surfaces, but so far solutions that address the actual surface have been overlooked in favour of hand sanitiser and cleaning. In between cleaning bacteria and virus droplets can build up and social distancing is often difficult in a agedcare setting. That’s what makes Veraco’s products such a potentially important tool, as they simply work on touch 24/7. This technology is not new and has been used in critical care for some time, but now it has much broader uses. The benefits of solutions like this are that they are a visible reassurance to residents, staff and visitors that even if someone hasn’t sanitised their hands, there is still protection in place. This reassurance is critical to raising the confidence of residents and visitors alike. “Our products can provide a back-up alongside cleaning and other measures and their visible nature can give residents and staff peace of mind that the surface they are touching is protected,” concluded Rogan. AMarch/Apirl 2021
7
-M
et l ifec are P
e inesong Villag
STORIES
Ir Earl
vi n
g
OLYMPIC GAMES AT METLIFECARE
8
FEATURES
BENEFITS
Further enquiries please contact
AC C U R AT E
• Precision pump delivers the exact volume needed
Amy Popman - Business Manager
SIMPLE
• Easy mix – liquid disperses easily • Sachet – easy tear, squeeze and mix
(NZ Registered Dietitian)
QUICK
• Develops viscosity within 30 seconds
SAFE
• Hygienic seal on every pump nozzle
S TA B L E
• Viscosity is stable for 24 hours • Freeze/thaw stable
V E R S AT I L E
• Thickens a wide range of beverages, supplements and laxatives
OT H E R B E N E F ITS
• Neutral flavour, gluten free, lactose free, nut free and suitable for diabetics
100% OWNED
M: +64 21 345 881 E: Amy.Popman@precisethickn.com
precisethickn.com.au
STORIES
I
t’s not the first time that there has been an Olympic Games at Metlifecare’s Pinesong Village. Usually organised to coincide with the Olympics or Commonwealth Games, the actual Olympic cycle would have seen the games held last year. However, COVID-19 meant the postponement of both the 2020 Olympics and the Pinesong Olympics. The two initiators of the Pinesong Olympics, Alan Whimp and Peter Singh, have retired, so Earl Irving has picked up the baton. A small group of people are involved in running the overall event, but lots more work on individual events. Participation is open to both staff and residents. The formula for the Games follows that of the actual Olympics, albeit a lot shorter. There is a brief opening ceremony, which involves the arrival of the Olympic baton. The baton is the genuine article from a previous Olympics and then the raising of the flag. Arch Jelley CNZM, Sir John Walker’s athletics coach and Pinesong resident, performs this part of the ceremony.
“The Olympic motto is Fastest, Highest and Strongest. At Pinesong, the motto is Fun, Friendship and Participation.”
The team tabloid-type games then begin, along with the opportunity to try many of the physical activities that Pinesong offers – bowls, table tennis, croquet, petanque. Everyone participates at their level. The tabloid activities are all drawn from books and websites. All are suitable for seniors, so no sprints, hurdle races, high-jump or other Olympic-type activities. The event coordinator decides on the medal winners, and there are many ways to win a medal. It could be for the best throw but equally for the most humorous attempt. The Olympic motto is Fastest, Highest and Strongest. At Pinesong, the motto is Fun, Friendship and Participation. By the afternoon, everyone is happy to retire to the bar for the medal ceremony, drinks and fish ‘n chips at the café to finish off a fun day. The Pinesong Olympics is usually a bi-annual event. However, the postponement of the 2020 Olympics and New Zealand’s Covid lockdowns last year means that there is a chance that the Pinesong Olympics might run in consecutive years, 2021 and 2022.
Our famous Gourmet Beef Patties have been a hit around the globe for over 20 years - now it’s time for the next generation - the brand new Homestyle Beef Burger Patty. • Succulent New Zealand beef • Rounder for better bun fit • Thinner for faster cook time • Rustic handmade look • Part-cooked and individually frozen • 22 patties per sleeve, 3 sleeves per carton.
To order now contact your distributor or Angel Bay rep, or go to: www.angelbay.co.nz. AMarch/Apirl 2021
9
STORIES
WE’VE ARRIVED IN OMSK,
v a c e th t u o k a e br
Residents from Metlifeca
re Crestwood
re Crestwood
ent from Metlifeca
Chris Soulje - Resid
10
100% OWNED
STORIES
viar T
he idea for a fun fitness activity came about when the gym at Crestwood first opened. Resident Chris Soulje looked for a fun fitness challenge that everyone could take part to help get them enthused about using the new addition to the village. "We looked for inspiration and ideas online and came across other gyms that had set the task of clocking up the kilometres. "We thought we could combine this with a virtual tour around the world in pursuit of creating a "new form of travel" in the current climate. Each destination gives a tangible target and a goal to reach and, of course, a reward at the finish line as residents celebrate arriving at each destination. "We hope to keep this as an ongoing activity. It's a big wide world out there, and we intend on travelling as much of it as we can, in the form of kilometres of course.
"I hope we can go around the world a few times; we'll just have to take a different route next time." For each destination, an authentic menu is created, highlighting foods from that particular country. Recently the goal was Omsk in Russia, so the residents celebrated with vodka and caviar. Previously the route took in Paris, so on arrival, residents were treated to French pastries and cheeses, then onto Mexico for tacos and tequila. In New York, it was classic pizza and hotdogs. While they might not have a tv virtually mapping the journey in front of them as they cycle, there is a lovely picture window. As a group, they have plenty of drive and imagination to keep them going as they work out and onto the next exciting destination. With 20 – 25 regular members who keep the travel dream alive, team morale is high each week.
“We thought we could combine this with a virtual tour around the world in pursuit of creating a "new form of travel" in the current climate.”
AMarch/Apirl 2021
11
MOBILITY
MULTI-FUNCTIONAL AND PRACTICAL If you’re looking for a rollator that’s easy to manoeuvre and looks great, the Let’s Go is the obvious choice. A removable tray provides the perfect surface to place a plate or a cup of coffee. You can use it as a serving trolley or as a table to eat from, and of course, give you support when walking indoors. It is a multifunctional and practical rollator. The comfortable handles are covered with soft foam and are adjustable in height. The brake is easy to operate with just one hand. The rollator brakes on both back wheels and it can be easily folded for transport or storage. If you’re all about style and function, Independent Living has got you covered. Visit the team in store at Browns Bay, Royal Oak or Botany, or visit www.ilsnz.org.
NEW AND IMPROVED Small, Light and Portable, the new improved Go-Chair is a quality world renowned powerchair that combines super portability, manoeuvrability and style. A great indoor option or for flat surfaces outdoors. For more information, please visit www.mobilitycentre.co.nz.
SPECIFICATIONS MAXIMUM CARRYING LOAD MAXIMUM RANGE ON FULL CHARGE MAXIMUM SPEED
12
100% OWNED
136KG 14KM 6KPH
LENGTH
840MM
WIDTH
570MM
MOBILITY
LARGE RANGE OF CARS AND VANS Disability Vehicle Rentals Ltd offer a large range of cars and vans which are disability friendly for as short or as long term rental period as you require. If you are using wheelchair taxis or other forms of transport to access doctors, hospitals, clinics, work, patient or resident outings, appointments, or shopping – Disability Rentals are a more accessible and cost effective alternative. The team at Disability Vehicle Rentals always go the extra mile to ensure all of their vehicles meet the very high standards required by their clientele. “We consider your safety of paramount importance and conduct careful checks to ensure the correct anchorages are installed and the rear hoists meets the required standard.” Disability Vehicle Rentals are here to make hiring a vehicle as easy as possible. With nationwide coverage, they have the largest and most up to date fleet of hand controlled or wheelchair accessible vehicles in New Zealand, and superb customer service. It’s simple and stressfree, so you can concentrate on your journey, wherever your travels may take you. For more information, call 0800 908 007 or email enquiries@disabilityrentals.co.nz.
Live your life, your way... ...with a little help from us.
Lift Chairs | Daily Living Aids | Kitchen Aids | Bathroom Aids | Continence
Mobility Equipment Hire Available
Browns Bay | Royal Oak | Botany 0800 625 100 | ilsnz.org AMarch/Apirl 2021
13
Safebed
1070 Bed Exit and Occupancy Monitor for Nurse-call Systems
www.emfit.com
Emfit Emfit Safebed™ Safebed™ 1070 1070
Safebed 1070 monitors bed Safebed 1070 monitors bed occupancy by detecting micro occupancy by detecting micro movements caused by vitals. movements caused by vitals. Safebed 1070 monitors bed Safebed 1070 monitors bed occupancy by detecting micro occupancy by detecting micro movements caused by vitals. movements caused by vitals.
Emfit Emfit Safebed™ Safebed™ 1070 1070
Bed Sensor L-0656 SLC Bed Sensor L-0656 SLC
Bed Sensor L-0656 SLC Bed Sensor L-0656 SLC
Safebed 1070 Monitor Safebed 1070 Monitor
Safebed™ 1070 is a state-of-the-art bed exit and occupancy monitor for fall and Safebed™ 1070 is a state-of-the-art bed exit and monitor for fall and Safebed 1070occupancy Monitor Safebed 1070device Monitor wandering prevention that consists of a monitoring and under-mattress bed wandering prevention that consists of a monitoring device and under-mattress bed sensor. Safebed 1070 is specifically designed for individuals who are unable to sumsensor. Safebed 1070 is specifically designed for individuals who are unable to sumSafebed™ 1070 a state-of-the-art bed exit mon for help suchis suffering from Safebed™ 1070 isas a those state-of-the-art beddementia. exit and and occupancy occupancy monitor monitor for for fall fall and and mon for help such as those suffering from dementia. wandering wandering prevention prevention that that consists consists of of a a monitoring monitoring device device and and under-mattress under-mattress bed bed Safebed 1070 operates as a fall or bed-exit monitor Safebed 1070 has an audible notification with adjustsensor. Safebed 1070 specifically designed for individuals who unable to sum1070and hasdry-contact an audible notification with Safebed 1070 operates as aoris fall or bed-exit monitor ablefor volume output for connection to that monitors the presence absence of a person in Safebed sensor. Safebed 1070 is specifically designed individuals who are are unable to adjustsumthat monitors the all presence or absence of a person in bed by detecting theas individual’s movements and mon for help such those suffering from mon for help such as those suffering from bed detecting all theas individual’s movements and microbymovements, such those caused by the heart micro movements, such as those caused by the heart beating. the bed sensor detects the person has Safebed When 1070 operates as a fall or bed-exit monitor beating. When the bed sensor detects the person has Safebed 1070 operates astriggered. a fall orThe bed-exit monitor left the bed, notification is shortest delay that monitors the presence or absence of a person in left the notification is triggered. The shortest delay that monitors the presence or absence ofThe a person in is set atbed, 3 seconds avoid false alarms. delay is bed by detecting alltothe individual’s movements and is set at 3 seconds to avoid false alarms. The delay is bed by detecting all the individual’s movements and adjustable up to 60such minutes. Thiscaused featureby gives micro movements, as those the either heart adjustable up to 60such minutes. Thiscaused feature gives either micro movements, as those by thenurses heart quick-time notification a bed-exit or the enables beating. When the bed of sensor detects person has quick-time notification of a bed-exit or enables nurses beating. When the bednormal sensor activities, detects the person has to allow for a person’s such as going left the bed, notification is triggered. The shortest delay to allow for a person’s normal activities, such as going left the bed, notification is triggered. The shortest delay to the at bathroom. The sensor is totally undeis set 3 seconds toEmfit avoidbed false alarms. The delay is to the bathroom. The Emfit bed sensor is totally undeis set at 3 seconds to avoid false alarms. The delay is tectable as it is installed under the mattress. adjustable up to 60 minutes. This feature gives either tectable as up it isto installed underThis the mattress. adjustable 60 minutes. feature gives either quick-time notification of a bed-exit or enables nurses quick-time notification of a bed-exit or enables nurses to allow for a person’s normal activities, such as going to allow for a person’s normal activities, such as going to the bathroom. The Emfit bed sensor is totally undeto the bathroom. The Emfit bed sensor is totally undetectable as it is installed under the mattress. tectable as it is installed under the mattress.
able and dry-contact output for connection to nursevolume call or personal response systems. dementia. dementia. nurse call or personal response systems. Safebed 1070 has usesanEmfit’s thin-film ferroSafebed 1070 audiblepatented, notification with adjust1070 has uses Emfit’s patented, thin-film ferroSafebed 1070 an audible notification with adjustAs Emfit sensors have no embedded electret sensor. able volume and dry-contact output for connection to electret sensor. sensors have no embedded able volume andAs dry-contact output for connection to contact toEmfit fail, the sensors are durable and nurse callsurfaces or personal response systems. contact surfaces to fail, the sensors areare durable and nurse call or personal response systems. last for many years. Thin Emfit sensors extremely last for manydo years. Thin any Emfit sensors are extremely sensitive not have weight limits. Safebed and 1070 uses Emfit’s patented, thin-film ferrosensitive and do not have any weight limits. Safebed 1070 uses Emfit’s patented, thin-film ferroelectret sensor. As Emfit sensors have no embedded electret sensor. As Emfitwith sensors embedded Safebed 1070 operates pcshave 1.5are Vno AA size alkacontact surfaces to fail, the 2 sensors durable and Safebed 1070 operates with 2 pcs 1.5 V AA size alkacontact surfaces to fail, the sensors are durable and line batteries. Optionally a medical grade AC adapter last for many years. Thin Emfit sensors are extremely line batteries. Optionally medical grade adapter last for many years. Thin aEmfit sensors areAC extremely is available. sensitive and do not have any weight limits. is available. sensitive and do not have any weight limits. Safebed 1070 operates with 2 pcs 1.5 V AA size alkaSafebed 1070 operates with 2 pcs 1.5 V AA size alkaline batteries. Optionally a medical grade AC adapter line batteries. Optionally a medical grade AC adapter is available. is available.
REIDLtd TECHNOLOGY LTD Vaajakoski | FINLAND Emfit Konttisentie 8 | FI-40800 11A Paul Matthews Road, Rosedale, 0632, New Zealand Emfit Ltd20 Konttisentie | FI-40800 Auckland Vaajakoski | FINLAND Tel +358 778 0870 | 8 info@emfit.com Tel 0508 20 20 10 Tel +358 20 778 0870 | info@emfit.com www.emfit.com www.emfit.com
www.emfit.com www.emfit.com
Emfi, Emfit, Emfit logo, Sensing What Matters, Safebed and Safebed logo are either registered trademarks or trademarks of Emfit Ltd in EU, USA, Japan and/or other countries. © Emfit Ltd 2004-2015. Alllogo, rights reserved. Patented, patents pending. All specifications are subject to change without prior notice.of Emfit Ltd in EU, USA, Japan and/or other countries. © Emfit Emfi, Emfit, Emfit Sensing What Matters, Safebed and Safebed logo are either registered trademarks or trademarks Ltd 2004-2015. All rights reserved. Patented, patents pending. All specifications are subject to change without prior notice.
Emfit Ltd Konttisentie 8 | FI-40800 Vaajakoski | FINLAND Emfit Ltd Konttisentie 8 | FI-40800 Vaajakoski | FINLAND Tel +358 20 778 0870 | info@emfit.com Tel +358 20 778 0870 | info@emfit.com
www.emfit.com
MOBILITY
GLIDE ASSIST EASY TO USE The Pride Power Glide Assist is designed to aid caregivers in pushing a manual wheelchair. The Power Assist attaches directly on to manual wheelchairs easily. It features an easy-to-use squeeze trigger mechanism along with a speed dial, enabling users to customise speed settings. For more information, please visit www.mobilitycentre.co.nz.
SPECIFICATIONS 132KG
MAXIMUM CARRYING LOAD MAXIMUM RANGE ON FULL CHARGE
16KM 5.5KPH
MAXIMUM SPEED WEIGHT OF SCOOTER (BATTERIES INCLUDED)
14KG 280 WATTS
MOTOR OUTPUT LENGTH
300MM
WIDTH
200MM
16
100% OWNED
MICO DESIGN IS A SPECIALISED SERVICE THAT ASSISTS IN SPECIFYING SUITABLE, EFFECTIVE BATHROOM PRODUCTS FOR COMMERCIAL PROJECTS. We are a team of 8 with over 60 combined years experience in the bathroom industry, our service covers nationwide. Our service includes assistance with bathroom specification, detailed take offs, competitive pricing to suit varied budgets, a full pictured product proposal complete with colour images / spec drawings / coding & pricing, support throughout the project, samples if requested and after sales & service. Our experience includes a vast range of commercial projects including Retirement villages, Hospitals, Dental practices, Blood clinics, Accessible compliant bathrooms, Labs, Sluice rooms, Hotels. Apartments and many more.
The Benefits •
Saving your business time and money
•
A simplified specification process
•
Optimum pricing to meet your project brief
•
Reduced post-installation issues
•
Confidence in knowing you have the support of New Zealand’s largest bathroom and plumbing distributor
•
Access to the largest range of bathroom products in NZ
Contact us to book a consultation: 09 5255274 | www.mico.co.nz/micodesign
ACCESSIBLE
TOILET SUITES AT MICO Accessible toilet suites can now give you a stunning and modern look. You don’t even need a back rest!
Architectural Bathroom Specification Service
TECHNOLOGY
A LEADING CLOUD-NATIVE ACQUIRED BY TANARRA CAPITAL
ustralian diversified alternative asset management firm, Tanarra Capital, has acquired a majority stake in Health Metrics, the leading cloud-native, data-driven software solution for the Residential Aged Care, Retirement Village, Home Care, Disability Care and Primary Health Care sectors (“Health & Social Care”) in Australia and New Zealand. Health Metrics was founded in 2008 by Steven Strange and Lisa Papettas, who saw a need in the sector for an enterprise-grade software platform with a strong clinical underpinning that would enable providers to make datadriven decisions that drive better care outcomes for residents, clients and patients. Health Metrics’ core product, eCase, features a Single Client Record Architecture that allows clients’ records to move with them across various modes of care. It enables providers to make better, data-driven decisions which ultimately lead to
STICKER TECH FOR SENIORS Tile Sticker technology helps older adults when they lose everyday items. The Tile Sticker is small enough to be placed on tv remotes, wallets, keys, and other easily misplaced household items. A simple mobile phone app helps to find the items. The Pro version is ideal for valuable items and has a Bluetooth range of 400 feet.
ADDITIONAL FEATURES WATERPROOF 3-YEAR BATTERY LIFE FREE SHIPPING 30-DAY GUARANTEE
18
100% OWNED
significantly better care outcomes for clients in a cost-effective manner. The recent Royal Commission into Aged Care has highlighted the increasing importance of data and analytics in improving client outcomes. Health Metrics, as the leading sector data platform with a growing clientele, is ideally placed to lead this vital improvement for the industry. Tanarra Capital’s lead data scientist, Hani Fayed, will assist Health Metrics in realising this vision. Strange and Papettas will maintain a significant ownership stake in the company and continue to lead the business. CEO Steven Strange commented “I’m very excited to have a partner with the strength of Tanarra backing our vision. It will give us the impetus to accelerate our growth plans into a whole new realm of solutions and support for the Health & Social Care sector. Our goal is to be the clear market leader in a sector that needs what we provide more than ever.” Tanarra was advised by Herbert
TECHNOLOGY
Smith Freehills and BDO while Health Metrics was advised by KHQ Lawyers, WHM Partners and PwC. Health Metrics is Tanarra’s fourth private equity investment under its current mandate and was led by Maja Sliwinski and David Wright. “We have been actively looking to invest in the space and we are delighted to invest in the best-ofbreed technology,” said Sliwinski. "We are partnering with a management team that philosophically shares our vision of improving the quality and safety of residential and in-home aged care for senior citizens of Australia.” Tanarra is an Australasian alternative asset manager with over $1.7 bn in funds under management across private equity, private credit, venture capital and selected strategic investments in public companies. Tanarra’s private equity team seeks to partner with growing mid-market businesses. Tanarra has 30 employees in Melbourne, Sydney, Perth, Brisbane, Auckland, Tokyo and Hong Kong.
March/Apirl 2021
19
EUROMEDICAL LTD "Improving Quality of Life" At Euromedical we understand the difficulties faced by the elderly or disabled. We know that sometimes the tasks and abilities others can take for granted can seem challenging. We know that more than anything, you value your quality of life and independence. And we know that you want to lead a productive and purposeful life. Our range of paediatric, rehabilitation and aged care equipment will help you regain your independence and make everyday life that little bit easier. With over 40 years combined industry experience, our knowledge and expertise is unrivalled and our European medical equipment is of the highest quality and standards giving you the assurance that you’ll be getting only the best service, product and solutions available in New Zealand today.
ROTOBED®FREE Rotobed®Free is an innovative care bed with a lot of welfare technological functions. The harmonious design is awardwinning. For those who have difficulty getting in and out of bed, the Rotobed®Free pivot bed will make this daily task effort-free. Just by a single touch of a remote control, the bed is elevated to chair position and rotated perpendicular towards the room. This facilitates both exit and transition to a wheelchair or stand-aid. The height, back and legs of the chair can be adjusted simply with the remote control. The rotating mechanism is quiet, making the user-experience comfortable. Further, several welfare technology surveys have shown that the Rotobed®Free pivot bed enhances the user’s level of mobility and quality of life, reduces staff workload and saves time and money.
MANULET MULTI GRIP The MANULET Multi Grip handle is mounted at the foot of the bed and is placed on the mattress alongside the bedridden person. The sturdy soft foam handles have a diameter of 3 cm, which provides an anatomically correct grip. The unique structure of MANULET Multi Grip makes the handles very stable when they are used. This results in high comfort and is of importance to people with weak hands and wrists. Multi-Grip is very flexible as it has 11 handles and a total length of 170 cm. It offers a good grip in many different positions, which makes it easy to “climb up or down” using the Multi-Grip.
SUPPORTLINE WASHBASIN The SupportLine Washbasin is an ergonomic washbasin you can adjust to the individual user’s needs. The integrated handrails help the user to stand up or sit down at the washbasin and can slide sideways and work as a support rail. The washbasin is available in different styles with a manual and electric version available. The combination of height adjustment and integrated handrails makes it ideal for bathrooms used by multiple users with individual needs. The washbasin is suitable for private homes, nursing homes and hospitals.
For more information, visit us at www.euromedical.co.nz, call us on 0800 33 88 77, or email us at info@euromedical.co.nz.
N EE W M D ISC A L
CCTV PILOT PROGRAMME The SA Health CCTV pilot programme in aged care is an Australianfirst, set up to explore the acceptability and viability of using audiovisual surveillance and monitoring in residential care settings. The pilot programme is a response to the disturbing cases of abuse and mistreatment that were revealed at the Royal Commission probe into Aged Care in Australia.
22
100% OWNED
Initially, it was proposed that five state-run sites would be involved in the pilot, but this has now been reduced to two. The year-long trial will commence shortly in two SA Health operated sites, Northgate House and Mount Pleasant District Hospital’s Residential Aged Care Service. The pilot programme involves the installation of CCTV cameras and sound recording devices in both common areas and bedrooms of the facilities. Only those residents and families who have consented will be part of the trial. The CCTV pilot project is voluntary and recording devices in residents’ bedrooms will only be activated with the consent of the resident or their guardian/ substitute decision-maker. Cameras have also been installed in outside common areas. Consent may be withdrawn at any stage during the trial. Residents, families/ representatives, staff and unions have been provided with
information sessions and regular progress updates during the planning and installation phases to assist them in understanding how the technology works and what it means to participate in the pilot. The recording devices are programmed to detect predetermined visual and sound “triggers” such as falls or calls for help. When this occurs, the analytics in the recording device sends a plain text alert to an independent monitoring centre, who will then immediately contact the facility to advise that an event has occurred. The trial was delayed after British company Care Protect pulled out of the proposed programme, and was replaced by Adelaide’s Sturdie Trade Services as the technology partner. Footage of a “trigger” event, including the minutes before and afterwards, is automatically retained and stored securely in a locked server room on-site. This
can be reviewed by an authorised person as required. According to South Australian Health Minister Stephen Wade, they are investing primarily in the quality of the product which meant using fewer sites. They are confident that the basic value of the technology will be able to be properly tested over the two sites. Given the broad interest from aged care facilities in the use of this technology, SA Health has engaged PricewaterhouseCoopers to undertake a comprehensive evaluation of the pilot. Included in this evaluation will be a range of residents’ experience measures, as well as staff acceptability and quality and safety improvement measures. Sturdie Trade Services is wholly Australian-owned and has achieved substantial organic growth. It is now an award-winning, multidisciplined service provider throughout Australia and New Zealand.
M NEW D ISC A L
CALL FOR SUMMIT New Zealand should convene a national healthcare summit to support frontline healthcare workers, especially during the covid pandemic, according to pharmaceutical specialist Sir Ray Avery. A threat to the healthcare system is not covid but the desperate calls for help from frontline healthcare workers, he said. “If we want to save our healthcare system, we need to apply as much effort as we have applied to contain covid to protect the health and wellbeing of all New Zealanders. “Hospital emergency departments are at capacity and it’s not even winter. Patients are being treated in corridors, staff are reporting burnout and wait times are becoming longer. “The Dunedin and Whangarei hospitals have reached capacity. The biggest district health board, Waitemat, is having to postpone operations due to the lack of nursing
staff. “This is all a legacy of our unhealthy lifestyles and lack of investment in promoting healthcare as a career. “Middlemore is overwhelmed with diabetes patients because fast food companies, snack food and confectionery companies are fuelling an obesity epidemic. “Lack of staff training in the control of infectious diseases and not being issued with the correct personal protection equipment are issues in us having the second highest rates of hospital-acquired infections in the developed world. “Nursing is one of the most challenging and rewarding careers
and yet the salary scales are way out of whack compared to jobs such as advertising executives promoting fast foods. “We need an integrated preventative healthcare strategy rather than investing more money in the current healthcare system. “We should conduct a national child nutrition survey to determine what deficiencies our children might have. “Our covid protection border is fragile at best so as part of our covid mitigation strategy we need to set up a national emergency healthcare summit and listen to our frontline healthcare providers," said Sir Avery.
“Hospital emergency departments are at capacity and it’s not even winter. Patients are being treated in corridors, staff are reporting burnout and wait times are becoming longer.”
March/Apirl 2021
23
MEDICAL
MULTIPLE FAILURES IDENTIFIED Areport out from the Health & Disability Commissioner regarding the care provided to a woman while a resident at Radius Elloughton Gardens gives some answers to her daughter. The elderly dementia patient died shortly after her transfer to hospital. A complaint was filed with the Health and Disability Commissioner, who has released her decision and the "multiple failures" by Radius Elloughton Gardens.
It was determined that following the woman’s admission to Elloughton Gardens, staff did not undertake an interRAI assessment or implement an adequate care plan for food and nutrition after taking into account her dementia. Towards the end of her stay, staff failed to identify and respond to signs of dehydration and deterioration. Before she was admitted to Radius, an assessment was due to be completed but a lot hadn't been done as she had been in hospital at the time. However, staff had recorded that she was “independent with eating and drinking once set up and given prompts”, and could mobilise independently but “require[d] steady assistance ... to remain safe”. The DHB's progress notes at that time stated that she could “sometimes present resistant and
24
100% OWNED
a little agitated toward staff with food, fluid and medication.” “However, she is easily persuaded.” The woman's daughter told the commissioner that she had concerns about her mother's care about a month later when she believed she wasn't getting enough fluids. The Deputy Commissioner found Radius Residential Care Limited (Radius) in breach of Right 4(1) of the Code. A number of failures in the services provided by Radius were identified, including the failure to undertake adequate care planning for food and nutrition in a timely manner, a failure by multiple staff to identify and respond to signs of dehydration and deterioration, and a failure to undertake a skin scraping for suspected scabies in a timely manner.
The Deputy Commissioner recommended that Radius provide a written apology to the woman’s family for the breach of the Code. The Deputy Commissioner also recommended that Radius provide an update of its revised policies and procedures, report on the audits undertaken to monitor compliance with its Nutrition and Hydration policy, and use this case to provide continuing education to the nursing staff at its facilities. Radius however stands by the level of care provided and have stated that although the woman refused food and fluids they had continued to offer both to her. The report highlights the importance of adequate care planning and monitoring for patients in rest homes.
MEDICAL
PASIFIKA ENCOURAGED TO GET COVID-19 VACCINE The Pacific Nursing Section of the New Zealand Nurses Organisation (NZNO) is asking the Pasifika community to accept the COVID-19 vaccine and says the Government needs a special vaccination programme for Pasifika.
Pacific Nursing Section Chairperson Eseta Finau said the Health System is often poorly connected with Pasifika people, but she said Pasifika needed to know that research has shown that the vaccine is safe for them to take. “Getting the vaccine is the best thing they can do to protect everyone from the virus. It’s an act of kindness and care. “If Pasifika is unsure, they should talk to their Pasifika nurse or health worker or contact the Pacific Nursing Section of NZNO for advice.” Ms Finau said Pasifika have specific health
needs and questions and that the vaccine programme must be culturally appropriate. “This special vaccination programme for Pasifika must be brought to them by ethnicspecific Pasifika health workers.” “It needs also to include home visits to the elderly and others who live remotely or can’t leave their homes for both the first and second doses of the vaccine.” “Pasifika are more likely to die if they contract the Covid-19 virus and the Government must acknowledge their special needs.”
AMarch/Apirl 2021
25
MEDICAL
MEDICAL
BENEFITS OF M-HEALTH INTERVENTIONS Implementing effective mobile health technology will be key for secondary CVD prevention in older adults in the future, according to a scientific statement from the American Heart Association. According to a study published in the American Heart Association journal 'Circulation: Cardiovascular Quality and Outcomes, the review document outlines how mobile health technology, such as text messaging, wearable technology and telehealth interventions, could improve health behaviours and medication adherence among older patients with CVD. The growth of mobile health technology over the past decade highlights the potential benefits that mobile health interventions can provide. Technology that provides monitoring, prompting and education for older adults should not be undervalued. While there is a common misconception that older adults are not familiar with technology, studies have found that most older adults aged 60+ do spend a significant amount of time in front of a screen, either tablet or phone. There are potential benefits that mobile health interventions could provide such as improvement in physical activity
levels, medication reminders, hydration reminders and so on. “Over the last decade, mobile health technology, especially the wearable technology and mobile health application markets, has grown substantially,” said Erica N. Schorr, PhD, BSBA, RN, FAHA, associate professor in the Adult and Gerontological Health Cooperative at the University of Minnesota School of Nursing and chair of the statement writing committee. “There is, however, a common misperception that mobile health technology use is lower among older adults, when in fact most Americans aged 60 years and older own a cellphone and spend a significant amount of leisure time in front of a screen.” Physical inactivity is highest among individuals aged 65 years or older, especially among those with CVD. Schorr wrote that targeted mobile health strategies have improved health behaviours in older adults with CVD. Interventions using mobile
technology can be used to support the achievement of health objectives, including voice and text messaging, GPS and Bluetooth technology, as well as wearable devices that can monitor and inform the user about specific health measures or behaviours to improve health. “We know that controlling blood pressure, blood sugar and cholesterol are essential secondary prevention strategies and often require medication management,” said Schorr. “Reducing sedentary time, increasing physical activity, maintaining optimal body weight and adopting a healthy diet are other significant lifestyle strategies to optimise the health of individuals with cardiovascular disease.” “Wearable devices and mobile devices and applications play an important role because they can assist individuals in monitoring and tracking health behaviours and heart disease risk factors, to reduce their risk of a cardiac event and achieve ideal cardiovascular health.”
“Over the last decade, mobile health technology, especially the wearable technology and mobile health application markets, has grown substantially.”
March/Apirl 2021
27
INFECTION CONTROL
DISINFECTION ROBOTS Ultraviolet sterilisation is a well-established germicidal irradiation method already widely used in the treatment of drinking water, waste water sanitation and air treatment. Using high intensity pulsed Ultraviolet C or UVC light is an effective way to kill most bacteria, viruses and fungi in the air and on surfaces and requires a significantly reduced exposure time and greatly improved usable distance when compared to other methods using UVA and UVB light. UV disinfection can be applied in many situations and as part of a well-prepared plan to improve health and safety in a range of both public and private situations. Ultraviolet disinfection technology eliminates a high percentage of pathogens both in the air and on surfaces and unlike other methods leaves no chemical residue. Our solutions are mobile meaning they can be used across multiple areas and situations making
28
100% OWNED
them more flexible and cost effective than any fixed solutions. We can provide a range of pulsed UVC disinfecting solutions from manually managed and positioned through to fully autonomous robotic solutions. An autonomous solution can provide a crucial process to a wide range of industries from medical to hospitality, schools and general business with a systematic approach providing more repeatable results. An autonomous solution provides a number of advantages over more manual solutions such as: • Reduced cross contamination. • Reduced exposure. • Frees resources. • Improved safety. • Faster and more efficient.
Healthcare as an example: Effective sterilization can provide a vast reduction in infection rates, reducing the overall cost of treatment and improving patient recovery times. Healthcare-associated infections (HAI) occur frequently and not only put patients at an increased risk of severe complications but place a significant burden on healthcare systems significantly increasing treatment time and cost while reducing patient throughputs. UV disinfection in any medical facility adds an additional layer of protection for patients and staff proven to reduce the chance of infection. For more information, please visit www.thinkrobotics.co.nz.
Plugging The Gaps In Infection Control PPE STATIONS FOR AGED CARE Clip on Sign NOW AVAILABLE
FITS ALL STANDARD PPE PACKAGING Product Code: SMATT-WCS2 W:39.5cm, H:86cm, D:15cm Fixing Points : 6
MINI VERSION Product Code: SMATT-WCS3 W:41.1cm, H:58.5cm, D:15cm
All our PPE Organisers are multi function and can be Wall Mount, Door Hung or clip to our Mobile Station
THE MOBILE PPE STATION The Mobile PPE Consumable station is a bespoke universal stand for use with our PPE consumable organisers. The Mobile PPE Consumable Stand is adjustable to take either our Mini or Small PPE Consumable organisers. The stable base with lockable wheels allows for easy transport between stations. Options include clip on double sided warning sign & more.
IMPROVES YOUR STAFF’S COMPLIANCE AND LESS WASTAGE • High Quality® • Meets infection control guidelines • Built for HealthCare environment • No flat surfaces • Durable wipe clean coating • Pre Treated Rust Prevention. • Hospital & Clinically Designed • Fixed or Door Hang • Can be used on Mobile Stand Option
E: info@sterrimatt.com | T: 07 808 3052 © 2019 Sterri-Matt PPE Organisers & Accessories are registered and copyright designs of Sterri-Matt Pty Ltd.
COLUMN
COLUMN
Do you cause or alleviate Burn-out? Firstly, what is burn-out and how do you recognize it in yourself or others?
BURN-OUT IS DEFINED AS: BURNOUT IS A REACTION TO PROLONGED OR CHRONIC JOB STRESS AND IS CHARACTERIZED BY THREE MAIN DIMENSIONS: EXHAUSTION, CYNICISM (LESS IDENTIFICATION WITH THE JOB), AND FEELINGS OF REDUCED PROFESSIONAL ABILITY (I.E. SENSE OF FAILURE). MORE SIMPLY PUT, IF YOU FEEL EXHAUSTED, START TO HATE YOUR JOB, AND BEGIN TO FEEL LESS CAPABLE AT WORK, YOU ARE SHOWING SIGNS OF BURNOUT. SO THAT IS WHAT IT LOOKS LIKE, WHAT CAUSES IT? WELL A LOT OF THE TIME YOU CAUSE IT, OR YOUR INACTION CAUSES IT! MOST PEOPLE THINK IT IS JUST HIGH WORKLOAD, THIS IS ONE CAUSE BUT THERE ARE MANY MORE:
Too much workload for too long will start to cause it. We all have peaks in workload and some people can cope better than others but some of the tell-tale signs are people consistently missing deadlines. If you are experiencing this ask the person when they can get the work done by and whether they need support. The other element to consider is whether the person has the capability to do the work you are asking; they may need coaching. Are they new to it or experienced? Do they need help to prioritise what you are asking for?
2. Lack of autonomy
If you are a micro manager that will put pressure on your direct reports, on the other hand if you clarify what’s expected, lay out the boundaries and let your direct report get on with it, being clear you are there for support then you will reduce the likelihood.
3. Lack of recognition
If you don’t acknowledge the work your team are putting in or are quick to jump to the next piece of work your team’s morale with drop. On the other hand if you comment on the effort, attention to detail, the focus etc from your people (i.e. their inputs, not just the result) then you will have a team that feels more appreciated.
4. Lack of workplace community
What does this mean? When I was at Mars there
5. Lack of Fairness
I have been at companies where one department is treated like the star and another is the workhouse and never gets called out. I have also seen this with people in different teams where the accountant does not get recognised but the marketer or salesperson does. Again, it is firstly taking the time to get feedback and understand how people FEEL you are treating them, it may not be intentional but sometimes that is how it comes across and perception is reality.
company. There are times when you will be busier, so think about what you can do to relieve the stress at these times, show extra appreciation, look for ways to have a bit of fun and be as flexible as you can. If you are the individual experiencing the high workload then make sure you have some coping mechanisms that work for you – exercise, get enough sleep, have regular breaks and go for a walk in the fresh air, have a laugh, whatever works for you. I am passionate about building great leaders and high performance teams and cultures so if you need some help and want to be challenged to be your best drop me a line – Gerry@realleadershipNZ.co.nz.
6. Lack of Values/meaning
How people view their job has a big impact on the effort they put in and the quality of work they do. If your team buy into the purpose of the business and their part in it, then they will work their socks off for you. On the other hand if you have a David Brent office where people feel like cogs in a machine you will get people who are less engaged and more susceptible to burn-out. So the above are some of the causes, it might be one or a combination, the key thing is to look for ways to bring more meaning, more empowerment, more fun and community, more appreciation and to be vigilant to changes in your people and show compassion to them so they will go the extra mile for you and the
-T y he an Rea l Leadership Comp
1. High Workload
were a number of things that contributed to building a strong community – having dogs at worked helped, having lunch together and not talking about work, having a quiz on a Friday, going for a lunchtime walk, doing charity days – the list is endless, but the key thing is giving your team a chance to get to know each other personally.
c yn
h
Key Causes (one of a combination)
L ry Ger
AMarch/Apirl 2021
31
COLUMN
Social Connections MATTER
32
100% OWNED
COLUMN
As we age, staying connected socially is crucial. For many older people in the community, loneliness and isolation impact significantly; research shows that 20 percent of people over 65 experience severe loneliness and isolation. The effect on individuals and communities can be harsh.
R
housing, or poor nutrition, means additional older people to identify what activities and appropriate support can be available if needed. events are available in their local communities. Currently, Age Concern Auckland has We then support them to participate in these,” almost 600 over 65s being visited across the said Lamb. city. Volunteers provide over 45,000 hours of Ensuring that participants are comfortable, visiting support annually. providing assistance to get to the event and making sure that the activity works for them. However, loneliness and isolation can mean “Through our participation in the Ageing different things to different people. For some, Well National Science Challenge, we also a volunteer visiting them in their reconnect and re-engage isolated older home once each week is what people back into activities and they need. Yet, for others events in the Howick community. being able to participate Analysing the effect this in broader community increased social participation life is preferred. has on their overall health and The Community wellbeing,” he said. Engagement Age Concern Auckland Programme works to ensure that isolated facilitates and and lonely older people empowers lonely are empowered to create and isolated and maintain the social older people to interaction and community participate in local engagement that suits their community events EO needs. and activities by of d Age l an The COVID-19 pandemic has identifying activities Concern Auck highlighted the issue of loneliness and events of interest and and isolation. Older people who live overcoming barriers preventing alone frequently get their social interaction participation. through going to the shops, library, or local The events are either run by Age Concern café. They chat to people when they are out or Auckland or through other organisations and through the social groups they attend. During community groups. As part of this on the lockdowns, it was not possible, which is why North Shore, there are social opportunities it is crucial that, as a society, we look at ways through fortnightly coffee groups run at local to address loneliness and isolation for older cafes. people. “Across Auckland, Age-Concern also takes We must provide opportunities and support small groups to local community events of for lonely older adults to connect because interest. social connections matter. “We also work one-on-one with isolated
La Kevin
mb
C
esearch also highlights that the detrimental impact of loneliness and isolation on physical, mental and emotional wellbeing equates to heavy smoking, alcoholism and obesity. Seniors experience isolation and loneliness for various reasons, including low selfconfidence, limited mobility, transport barriers, and loss of friends. Age Concern Auckland provides services geared towards preventing and remedying loneliness and isolation and supporting older people to reintegrate and re-engage with their local community. “Our Visiting Service provides companionship and support for isolated and lonely older people living in the community. We match them with a regular volunteer visitor,” said Kevin Lamb, CEO of AgeConcern, Auckland. The visits provide a vital social connection for the older person to the outside world. These visits are often the only social interaction the older person has for the week. “We match older people with volunteers who have common interests, so it provides an enriching experience for both,” he said. Visits typically occur weekly, and clients look forward to the visit, and for many, this is the highlight of their week. Volunteer visitors are from a variety of backgrounds and ages. Volunteers share the traits of friendliness and warmth. All want to make a difference in the life of an older person. The Visiting Service is also an opportunity for Age-Concern to be aware of changing circumstances for these older adults. For example, declining health, cold and damp
AMarch/Apirl 2021
33
FRAPPÉ & ICED DRINK (NON DAIRY) Barker’s Professional Smoothie Base
30-60ml
Water/Coconut Water
100ml
Ice Total
100g 230-260ml
FRAPPÉ (DAIRY) Barker’s Professional Smoothie Base
ICE CREAM SODA / SPIDER Barker’s Professional Smoothie Base
Millilitres 30-60ml
Lemonade
150ml
Ice Cream
(1 scoop) 50g
Total
230-260ml
CRUSHERS 30-60ml
Milk
100ml
Ice Total
SODAS / CRUSHERS
100g 230-260ml
Barker’s Professional Smoothie Base Lemonade Sorbet Total
30-60ml 150ml 50ml 230-260ml
SMOOTHIES / SHAKES
FRUIT CUBES
MILK
Try freezing our smoothie bases into cubes for use in punches or cocktails.
Barker’s Professional Smoothie Base
30-60ml
Milk Total
200ml 230-260ml
SOY MILK / COCONUT MILK / ALMOND MILK (Non Dairy) Barker’s Professional Smoothie Base
30-60ml
Soy Milk/Coconut Milk/Almond Milk
200ml
Total
230-260ml
YOGHURT / LASSI Barker’s Professional Smoothie Base Natural Yoghurt Milk Total
30-60ml 75ml 125ml 230-260ml
Alternative bulk recipe Barker’s Professional Smoothie Base
2 bottles
Natural Yoghurt
5 litres
Milk
2 litres
Total
9 litres
ICE CREAM Barker’s Professional Smoothie Base Milk Ice Cream Total
30-60ml 150ml (1 scoop) 50g 230-260ml
FOOD+BEVERAGE
M
aking sure that residents have healthy food options can be challenging. A balanced nutrition programme that includes carbohydrate-rich foods, foods high in Omega-3 fatty acids, and those rich in Calcium is a start. Studies have shown that Omega 3 fatty acids help prevent inflammation and slow down Macular Degeneration progression. As we age, we consume less Calcium, which impacts the bones, making them fragile and brittle. Foods rich in Calcium are mainly dairy products such as milk, yoghurt, cheese, and leafy green vegetables and cereals
fortified with Calcium. The World Health Organisation recommends that people aged 50+ should consume 1200 mg of Calcium daily. As the digestive system in older adults slows down, the gastrointestinal tract walls thicken. The contractions are slower and fewer, leading to constipation. Foods rich in fibre promote proper digestion by moving food through the digestive tract. Foods rich in fibre include nuts, wholegrain cereal, wholegrain bread and pasta, brown rice, brown bread, fruits, and vegetables. According to a pyramid for older adults created by researchers from Tufts
University, drinking eight glasses of water daily was next to physical activity in importance to health. As the body ages, the bodies ability to conserve water decreases, so the feeling of thirst decreases. Dehydration causes drowsiness and confusion, among other side effects, so good hydration is essential. To not overwhelm seniors with the quantity, putting the water in smaller bottles to drink throughout the day instead of a large jug has been shown to achieve higher hydration levels. There is an exception for seniors with kidney or liver disease on the quantity of water needed.
NO F EW OD S +BEVERAGE
MOTIVATIONAL WATER BOTTLE Make good hydration a daily goal with these time marker goal bottles. Made from safe and healthy Tritan plastic, that is sturdy and BPAfree. The wide mouth design makes it easy to drink and clean, just add ice or fruit.
THE WORLD'S FIRST HYDRATION REMINDER BOTTLE ATTACHMENT
√ Reminds you to hydrate if you forget
Drink 3-times more water, get healthier, have more energy and avoid headaches with Ulla - your personal hydration coach.
√ Fits on any water bottle
ULLA
√ Blinks before dehydration kicks in √ Tracks when you drink
√ Fully automated
APP THAT TELL YOU WHEN TO DRINK A game friendly app is Plant Nanny². This app makes you responsible for maintaining a virtual plant, whose happiness (and vitality) will be proportional to your level of hydration: an encouraging fun way to hydrate. Plant Nanny² will provide you with a customized plan using simple charts and interfaces so you can get a solid grasp on your personal water consumption. While collecting plants, you’ll improve the way your body looks and feels before you know it! These little plants will boost your spirits, improve body’s health, and help you cultivate good habits for drinking water!
AMarch/Apirl 2021
37
H Y D R AT I O N
O
ne of the most common reasons for hopsitalisation of the elderly is dehydration, however it is easy for dehydration signs to go unrecognised. Although early dehydration typically presents with muscle cramps, dizziness, fatigue and dry mouth, these symptoms could also be confused with other medical conditions or normal ageing. Dehydration affects approximately a third of the elderly, with up to 48 percent admitted to hospital having dehydration. Older adults tend to have a reduced thirst sensation so are less likely to realise that they need a drink. Often by the time they are thirsty, they are in the early stages of dehydration. Several different techniques can be used to help older adults drink more, including offering sweetened or savoury beverages, smoothies, juices, ices, coffee or tea. If the senior is refusing fluids, increasing the water content in their
38
100% OWNED
food is an option to improve hydration. Often mobility issues compound the problem with hydration as some older adults cannot lift water jugs, or cannot pour liquid. Different options are available to encourage water consumption. Some gadgets include reminders on the bottle that will blink or beep as a reminder to drink. Serving drinks at different temperatures is also worth a trial. Some seniors like very chilled drinks, some warm, some hot, offering an array of options including water, sweet and savoury across the day can help keep residents hydrated. Continence issues may also prevent seniors from drinking during the day. Timed toileting or incontinence pants may assist here. Addressing the problem is one of the Tech innovation has come up with many ways to help seniors drink more, including a few that we have selected to show here.
H Y D R AT I O N
WHY THE OLDER PERSON IS AT RISH OF DEHYDRATION Purewai
Older people have similar fluid requirements to those of younger adults. However, some age related changes and problems put older people at increased risk of not drinking sufficient fluid to meet their daily requirements. Health problems: A number of health problems put older people at risk of dehydration and some examples are listed below: Dementia - the person may forget to drink or not be able to interpret the thirst sensation. Neurological disorders - such as Parkinson’s disease, stroke and Motor Neurone disease may result in the person having difficulties in swallowing or impair their ability to get fluids independently. Incontinence or poor bladder control – many people with bladder problems reduce their fluid intake hoping to minimise episodes of incontinence and reduce the number of trips to the toilet, especially at night. Increasing frailty - everyday tasks become more difficult with increased age, resulting in greater dependence on others for assistance with drinking and eating. The purewai 500ml sipper bottle is very handy as the user can sip without taking the lid off. Trying to get the lid off and on without spilling the water can be difficult for some older adults. For more information, please visit www.purewai.com.
U WATER
Aquaceuticals “U” water is tested at an average age of 1800 years, proving that the bulk of this water arrived long before man set foot in New Zealand and certainly well before the impacts of the Industrial Revolution. During its journey it has undergone natural rock filtration and absorbed immense living energy. The result is a soft, naturally alkaline ‘living water’, rich in nutrients such as silica to promote antiaging. Nourished by the essence of this unique land apart, “U” water is bottled at ‘aquifer source’, untouched, until the seal is broken by you. Replenish yourself. Live life in an optimal state of health. It’s all about “U”. For more information, please visit www.waterinabox.co.nz.
WATER IN A BOX Aquaceuticals
Water in a Box has been created to provide you with high quality water in one of the most environmentally friendly packaging systems available today. There are no bottles which mean less plastic and less waste. In fact there is over 80% less plastic when compared to the equivalent water volume in plastic bottles or plastic containers. Now that’s got to be better for the environment. Not only that, but the water inside this box comes from one of the deepest, highest quality aquifers in New Zealand. This water has been filtered through volcanic rock for 50 years and then stored by nature deep underground for an average period of 1800 years. This natural process produces a super soft water with very high silica content, which is an essential nutrient for good health and wellbeing. For more information, please visit www.waterinabox.co.nz.
AMarch/Apirl 2021
39
SEAFOOD
A STORY BEHIND EACH BITE
From Fiordland and the Southern Alps, through Kaikoura to the Chatham Islands and New Caledonia, Oceans North Seafood cast their net far and wide to bring Kiwis the freshest tasting and most sought-after varieties of seafood.
Established in 1997, Oceans North Seafood has built a reputation as a steadfast and quality purveyor of high-end seafood to the hospitality industry. Under the direction of Bruce and Lisa Keenan, the business has expanded their operation which now boasts: a dock to door delivery service for kiwi homes and businesses; an easy-to-use online marketplace and traceability service; and an enlarged selection of regional and international speciality products. Beyond quality and selection, Oceans North Seafood is distinguished by the value its team places on working relationships, a commitment that’s made the company a trusted and highly dependable partner of the restaurant sector. As an independent and 100%
family owned and operated business, Oceans North Seafood aim to deliver a level of care, service and quality assurance that reflects their own passion for good food, ties to the ocean, and the communities this precious resource supports. Quality assurance for Oceans North Seafood is not just about freshness and taste, it’s also about quality of life and environment. That’s why they source its diverse range of seafood from companies that safeguard marine habitats through sustainable fishing practices, adherence to strict national quota rules and conservation efforts. For more information about how Ocean North Seafood can help you tell a story with every bite kaimoana on your menu, visit www.oceansnorth.co.nz
Serve 100% Real New Zealand Fish
Independent Centre Cut Hoki Loins 110 – 130g: Portion control, no mess, no waste, 100% yield, great source of lean protein and so versatile. Can be baked, grilled, fried, poached, steamed and makes a great fish pie. Available from all major distributors in New Zealand. Please call Daniel on 021 937 118 for more information. 40
100% OWNED
Whangarei
Auckland Hamilton
Tauranga Rotorua
New Plymouth Hawke’s Bay
Palmerston North
Nelson
Wellington
Greymouth Christchurch Timaru
Wanaka Queenstown
Dunedin
Key Foodservice Fresh
Invercargill
Logistics Processing
bidfood.co.nz
0800 bidfood
grape to glass
CENTRAL OTAGO
“I
think this invoked my innate interest in wine so while attending Ohio State University I started a wine club with a friend (who also happens to be a winemaker now too). It grew organically from a handful of friends to over 400 members by the time we graduated,” explained Willner. “At that time it only focused on the sensory side of wine, but as it grew in volume we were able to have valuable educational tastings quite regularly with industry professional
Winemaker Anika Willner comes from a very non-traditional background when it comes to wine. She grew up in Ohio in the United States, far from any decent wine country, but she has vivid memories of her father, a wine enthusiast, sitting at the dinner table teaching her to smell and appreciate his wine, the seed was planted. 42
100% OWNED
and they would always suggest I take my passion to the next level and do a vintage.” At 22 years old and coming from the middle of America, Willner didn’t really understand what that meant but decided to give it a go anyway. She set her sights on South Africa as her first vintage and after applying, with literally no experience, to nearly 200 wineries, she landed a job in Stellenbosch. “Although I only received one job offer in total, it was a decent winery and from that experience I realised
how much I loved making wine. I also realised how much more I had to learn so I continued on to work in New Zealand, Germany, France, Australia, Tasmania, Oregon, and finally decided it was time to go back to school.” During her post graduate study at Lincoln University, Willner serendipitously worked a vintage at Coal Pit, which lead her to take over the role as winemaker a few months later. “I think what always drives me to continue the pursuit of winemaking is the pursuit of knowledge. Winemaking is a unique career in that your knowledge and understanding of the vineyard and wine is constantly evolving and changing at every stage. No two years are the same and as winemakers this forces us to continue to grow and push beyond our boundaries of what we thought we knew.” Coal Pit Vineyard is a boutique, family owned vineyard in Central Otago, committed to producing world class wines from its sustainably accredited vineyard and on-site winery. It covers 12 hectares of land on the warm north-facing slopes of Gibbston, the highest sub-region
in Central Otago. Pinot Noir and Sauvignon Blanc vines were first planted in 1994 on the glacially formed schist based soils, with a mix of clones for added complexity and balance. The Coal Pit vineyard typically yields intensely aromatic wines with strong minerality and is run in accordance with the proactive environmental management programme, Sustainable Winegrowing New Zealand. Owner, Rosie Dunphy’s decision to construct a 30 tonne winery in 2007 was integral in shifting the boutique vineyard’s focus towards premium quality and allows ultimate control from vine to wine. Situated in the heart of the Coal Pit vineyard, the building faces north toward the Crown Range Mountains and the Kawarau River and comprises a cellar door, a temperature and humidity controlled barrel room, laboratory, meeting rooms and a loft apartment. “As winegrowers, we are stewards of the land and we have a responsibility to safeguard its sustainability for years to come,” expressed Willner. “We have always had a holistic
approach to farming the land but, recently we have started the conversion to organics to create a greater symbiosis on the vineyard. In the winery my approach is minimal intervention. We produce small batch, well balanced, healthy fruit, that uncompromisingly and unapologetically exemplifies the terroir of the site and the 365 days of weather leading up to the harvest of the fruit.” In Willner’s opinion, it is authentically expressing the essence of the site where the fruit is from, that makes a truly great wine, while making wines with intention and maintaining sincere respect for the land is also very important to her. The best part of the job? “Well, as we sit at the toe of the Remarkables and the Pisas, the views aren’t too bad,” she joked. “I love the boutique approach I am able to take making wine here. We are just large enough to keep me quite busy all year, but I also have time to think about every decision I make, whether it be in the vineyard or winery, and how it will affect the next decision I have to make after that and the one after that. I am able to be present and focus
on the finest of details that push a wine from good to extraordinary. Also, I can bring my dog to work.” Willner has been lucky enough to work under many incredible winemakers, each mentoring her in different ways, and the best advice she’s received is quite simple: trust your intuition, it’s almost never wrong. Her own intuition leads her to the land, the inspiration of nature and how it is reflective in aspects of wine beyond terroir. There is one thing she would change about the winemaking industry as a whole, however, and that would be to see more woman winemakers. “I feel incredibly lucky to have my job, as winemaking is a heavily male dominated industry. Working for Coal Pit, a woman owned and run company is very special.” When she’s not in the vineyard or winery Willner loves to hike, ski, run, and generally just enjoy the beauty on her own doorstep. “I have a Lagotto Romagnolo (dog) named Molé and I spend a lot of time truffle hunting with him as well.”
AMarch/Apirl 2021
43
mccainfoodservice www.mccainfoodservice.co.nz