Ensuring the Health of Your Water Supply

Wai Comply Limited is a drinking water compliance company with a team of experts in water quality compliance, auditing, training, and public health disciplines.

Why is Water Quality Important for Care Homes?

Water that is circulated within an aged care facility is subject to inherent risks especially for older people who are more susceptible to waterborne diseases.

The health of the water within the facility’s pipework represents more risks to the health of the residents due to both the size and complexity of the facility, and the age of the residents. From the point of entry of water to the care home, water quality becomes the responsibility of the care home provider.

Why are these Services Relevant to the New Zealand Care Home Sector?

Wai Comply’s Water Management Plans support aged care service providers to understand how the organisation will lead and mitigate the impacts of these water related risk. This includes a legionella response plan and other organisational SOPs setting out clear tasks to be actioned at each site daily, weekly and monthly to monitor and manage the water quality and how to respond to risks and issues when they occur. Having an organisational approach to water management and water health is important because: ai Comply delivers specialist water management services for eldercare residential providers in New Zealand who are committed to the health and wellbeing of their residents and fulfilling their duties and responsibilities as an eldercare service provider.

In the event of a waterborne outbreak there is an expectation and a social responsibility that water quality risk mitigation measures are in place by the Ministry of Health and the local Public Health Unit.

Through undertaking risk management and mitigation activities, this reduces public liability exposure and the risk of being held negligent in the event of a death or disease outbreak.

The Wai Comply team understands the safety risks associated with water networks within facilities and how to support Care home staff and management to monitor and negate these water quality related risks practically and effectively. Water Management Programmes for the care home provider and Water Management Plans for each site provides peace of mind for the aged care sector.

There is a reputational risk associated with waterborne related risks at aged care facilities with vulnerable residents.

What Services Does Wai Comply Deliver?

Wai Comply deliver water quality related services for Care Home providers. We develop Water Management Programmes for aged care facility providers and specifically cater Water Management Plans for each care home site.

Wai Comply deliver the following water quality services for Care Home providers:

1. Develop Water Management Progammes for aged care providers.

2. Review the organisational procedures in place for Water Management and address any gaps.

3. Review the organisational and site-specific emergency preparedness planning as it is related to water storage.

4. Develop a Water Management Plan and audit programme for each care home site.

5. Deliver advisory services related to water quality and health.

Specifically for each site we can:

Undertake a Gap analysis of each individual facility and the organisational policies and Standard Operating Procedures governing water quality management and risk management. Develop Water Management Plans (WMPs) for both the organisation and the specific facility. Deliver workshops/training both in person and online for facility maintenance officers and management team to sustainably integrate and undertake water quality monitoring and management tasks.

Develop site audits/health checks which Wai Comply can either independently deliver or develop audits which the organisation’s quality team can manage internally.

How Does Wai Comply Deliver its Services?

Wai Comply aims to deliver water quality management services which are relevant, suitable, sustainable and with integrity. Our aim is to support the aged care sector to improve water quality being consumed in New Zealand as follows: We deliver services which aim to practically reduce the risks associated with water quality management for aged care sites.

We take a risk management approach and deliver practical and effective solutions and strategies for all levels of the organisation. We focus on building organisational capability around water quality management.