Regional Spotlight CHINA
When Clickbait Journalism Hurts Kiwi Businesses
needs is sensationalist journalism or keyboard warriors that prioritise clicks over fairness.
So when I received a newsletter on January 23rd with the subject line: “Why Jesse Mulligan Had A 'Shocking' Experience At Auckland Restaurant Kingi”. I was utterly flabbergasted that someone gave this the green light to be sent out.
This wasn’t from some personal blog; it was in a supplement to our national newspaper. The review described the food as solid — the overall review receiving a 15/20 — yet the entire piece was framed around a misleading and
inflammatory headline. Worse, most of the article sat behind a paywall, meaning the majority of readers only saw the damaging negativity without context.
Let’s be clear: Criticism is a vital part of journalism, and no restaurant or hotel is above feedback. However, in a small country like ours, where word of mouth can make or break a business, reviews should be written responsibly. If a restaurant is genuinely failing its customers, the issue should be first and foremost dealt with directly and privately. I am confused about publishing this review with an awful title because he said the restaurant was doing well overall and just had an off night with service. Was the heading necessary? No.
Feedback is good, don’t get me wrong, but having a shoutout heading that didn’t actually represent the review of 15/20 is just clickbait, particularly when the article was behind a paywall. Constructive criticism would have been a better take on this. Jesse, I hope you paid for your meal. Mud sticks, and for a small business, the fallout from a
single careless review or heading can last far longer than the journalist’s moment in the spotlight.
Perhaps it’s time for media outlets to consider their responsibility to the industries they cover. Right now, it seems like some would rather chase outrage than support the Kiwi businesses that make our hospitality scene worth writing about in the first place. l
PUBLISHER: Tania Walters
ADMINISTRATION MANAGER: Kieran Mitchell
EDITOR-IN-CHIEF: Caitlan Mitchell
HEAD OF CONTENT: Sarah Mitchell
Our Network:
100% owned
CONTENT MANAGERS: Caroline Boe,
EDITORIAL TEAM: Sam Francks, Jenelle Sequeira
SENIOR DESIGNER: Raymund Sarmiento
JUNIOR DESIGNER: Raymund Santos
C O MMERCIA L
POSTURE LUX
7 Z O NE
M I N I P O CKE T
SP R ING S
TR E AT E D
A N TIBU G
F AB R I C
ULT R A S O F T H IMAT E LAT E X
SLUMBERZONE DURAFOAM®
EUROTOP COMFORT
MINIMAL PARTNER DISTURBANCE
7 ZONE MINI POCKET SPRINGS
The Posture Lux has the strength of ergonomically zoned 1500 Mini Pocket Springs The carefully crafted springs are individually fabric wrapped, 22cm high mini pocket coils that move independently of
each other, providing high end support to the all 7 sleeping pressure points of your body
WHERE DOES LATEX COME FROM?
Natural rubber latex comes from one species of rubber tree. The composition of latex from different trees varies, but the most common one is native to South America Latex lives just beneath the bark of these rubber trees with naturally ocurring anti-bacterial & hypo-allergenic properties.
Experience an improved comfort layers of ultra soft natural bounce and breathability. combination with layers Anti-Bug treated fabric
“ Luxu r i o us comf o rt fo r you r p re mium gu e sts, sup er bly suppo r ti ve f or an inc red ib le sl ee p. ”
WE ARE NEW ZEALAND MADE
improved night of rest on our newest Posture Lux bed. Incorporated with soft Himate Latex which have hypo-allergenic properties and have a breathability. This plush, flexible material provides spinal support in layers of Slumberzone’s unique Durafoam®. Finished with designer technology.
The Anti-Bug treatment attacks mite populations in two ways: by acting as a contact repellent, forcing mites to move away from treated areas, and by inhibiting the growth of natural food sources such as moulds and bacteria. The Posture Lux provides superior protection, as well as a luxurious sleep.
Hotel & Shop Plus Showcases Bathroom
Innovation
Hotel & Shop Plus 2025 will showcase the best of hospitality design and innovations to elevate private bathroom experiences. With the steady growth of the global economy and the improvement of residents' consumption ability, the global bathroom market is continuously expanding. Focusing on the Chinese market: in 2024, the scale of the bathroom industry market climbed to 467.4 billion yuan, a year-on-year increase of about 10 percent, reflecting the vigorous development momentum of China's bathroom market, which presents new opportunities for both hotels and bathroom brands.
CLICK TO READ MORE
Great
Rides Gets Great Investment
Minister for Tourism and Hospitality has announced a substantial investment into New Zealand's Great Rides.
Cycling New Zealand’s Great Rides is about to get a whole lot smoother, with a NZD 9 million Government boost for infrastructure upgrades and replacements, Tourism and Hospitality Minister Louise Upston has announced.
CLICK TO READ MORE
Overseas Investment Reform
The Overseas Investment Act is set to be reformed by the Government to make benefit New Zealand Businesses from new investment.
Associate Finance Minister David Seymour has announced the Government’s plan to reform the Overseas Investment Act and make it easier for New Zealand businesses to receive new investment, grow and pay higher wages.
CLICK TO READ MORE
Holiday Makers Find Booking Stress Inducing
YouGov has released its latest report focused on the rate of Americans who find booking a holiday a stress inducing task.
More than two in three Americans who book vacations find the process stress inducing (70 percent), citing air travel as most likely to cause stress, according to a new YouGov report.
The three most stressful travel booking activities for Americans are booking airport transfers (46 percent find stressful), booking flights (45 percent), and selecting luggage allowance (41 percent), followed by booking accommodations and booking rental cars.
YouGov’s new Booking Burnout: US travel stress report unpacks how Americans plan vacations in 2025, which parts of the booking process they find the most stressful, and which OTAs (Online Travel Agencies) have the most satisfied customers.
CLICK TO READ MORE
Adina Town Hall Unveiled
TFE Hotels has unveiled the newly refurbished Adina Town Hall, located in the heart of Sydney's bustling CBD.
CLICK TO READ MORE
Road Map For Industry Recovery
Accommodation Australia CEO James Goodwin has revealed its road map for the local Accommodation industry's recovery.
CLICK TO READ MORE
New Appointment at Sudima Hotels
Sudima Hotels has appointed Raniera Liddell as Hotel Operations Manager at Sudima Auckland Airport.
Liddell brings extensive operational experience from his six years in previous positions at Sudima Lake Rotorua. As he advanced from Guest Service Agent to Front Office Manager, he built strong team relationships and fostered a culture of support and empowerment.
Along the way he served as a Cultural Ambassador promoting diversity, inclusion, and Māori representation within the company, a role which he describes as an honour.
Four Seasons Hong Kong Celebrates 20 Years
Celebrating its 20th anniversary, Four Seasons Hong Kong has planned an array of experiences to mark the occassion.
Consistently hailed as one of the world's finest hotels, Four Seasons Hotel Hong Kong celebrates twenty years in 2025 with a remarkable array of experiences that underscore its reputation for unmatched excellence in one of Asia's most thrilling destinations.
CLICK TO READ MORE
all the little things. From the moment your guest sets foot on the property, he or she begins evaluating every little detail.
Replaces a table’s existing screw-in feet
Stabilises tables with a press of the table top
Internal locks provide unrivalled stability
Enables the alignment of table tops
Independently tested by FIRA
Saves you time, money and frustration while improving your customers’ experience What makes a 5-star experience?
Exceeds - international standards for Stability, Strength, Durability & Safety (BS EN 581-1:2006 & BS EN 581-3:2017)
Install in seconds. No tools required
A NEW PITCH Across the Ditch
A new campaign encouraging Australians to pick New Zealand for their next holiday, 'Everyone Must Go', has geared up the industry for growth in 2025.
Announced by the Prime Minister and Tourism and Hospitality Minister Louise Upston, the new marketing ploy has underscored the Government’s commitment to drive international tourism alongside economic growth.
“We always love to see our Australian friends holidaying here, staying with local accommodation providers, soaking up Kiwi experiences, and enjoying hospitality in restaurants, bars and cafes,” Louise Upston said.
“Tourism is a crucial part of this Government’s focus on economic growth, with domestic and international tourism expenditure at almost NZD 38 billion and supporting nearly 200,000 jobs.”
The new pitch has garnered support from a range of hospitality leaders, who agreed that Australian tourists greatly benefit the local tourism economy. James Doolan, Strategic Director of Hotel Council Aotearoa, said the campaign has a well-pitched call to action, and hoped that it would improve the “stagnant” international visitor arrivals of recent years.
“The Tourism Boost and this first campaign is a very positive step. It’s a clear indication that international tourism will play a big part in New Zealand’s economic recovery”, said Doolan.
“HCA has long said that New Zealand needs to hustle hard to win back international travellers after COVID. Other countries have been dialling up advertising and reducing the friction of travel in order to win back customers.”
Doolan added that the campaign would largely benefit regional towns as well as New Zealand’s larger cities, and that it has coincided with an era of great growth for the local tourism and hospitality industries.
“We have a number of wonderful new hotels, convention centres, restaurants and other attractions, many of which are in urban settings. Clever destination marketing and event attraction can get our towns and city-centres humming once again”.
Hospitality New Zealand also welcomed the announcement, adding that it was a positive step in returning New Zealand to pre-COVID visitation levels. Chief Executive Steve Armitage said it was pleasing to see further recognition that tourism and hospitality will play a pivotal role in supporting the Government’s economic growth agenda.
“This campaign is a good step forward but we are keen to see further investment from the International Visitor Conservation and Tourism Levy to drive business into our hospitality operators and communities throughout New Zealand,” said Armitage.
He added that Australian tourists enjoy visiting regional New Zealand alongside major tourism attractions, and provide a vital source for regional dispersal of tourism funds.
“Hospitality venues across the motu look forward to welcoming
these visitors with open arms and treating them to the hospitality the country is famous for.”
This is the first investment for the coalition Government’s Tourism Boost, which has used NZD 500,000 from the International Visitor Conservation and Tourism Levy. Upston said there will be further initiatives to come.
"Visitor numbers from Australia are currently at about 88 percent of 2019 levels - this campaign will encourage more of our neighbours to book now and come on over,” she said.
“What this Tourism New Zealand campaign says to our Aussie mates is that we’re open for business, there are some great deals on, and we’d love to see you soon.”
The campaign’s tagline of ’Everyone must go’ was chosen to let Australian travellers know that New Zealand is a ‘must visit’ destination, and that the industry was ready and waiting to welcome them now.
The number of Australian arrivals in New Zealand increased by more than 90,000, up from 1.27 million to 1.36 million over the past year, but authorities believe there is more room to grow. This campaign has built on that momentum and has capitalised on the work already
done to establish New Zealand as an appealing destination.
Recent figures have also indicated that around four million Australians have already or are actively considering a holiday to New Zealand.
Tourism New Zealand has brought partners on board to contribute to the campaign as well. Upston said the primary focus was to encourage Australians to visit, spend, and have a fantastic time in New Zealand.
“This is part of our Tourism Boost, developed by the Government in partnership with industry to support immediate growth in visitor numbers, drive export activity and deliver economic growth.”
The ‘Everyone Must Go’ campaign is also one action feeding into ‘Going For Growth’, launched by Minister of Finance and Economic Growth Nicola Willis. ‘Going For Growth’ has set out what the coalition Government is doing to address the country’s growth challenges and unlock New Zealand’s potential.
“Ultimately, economic growth is driven by businesses, and I will continue to meet with businesses up and down the country to help grow tourism not just in the immediate term but over the long term.” l
Supporting the Future of Māori Tourism
As the major trend of Indigenous tourism continues to circulate worldwide, New Zealand’s sector is no different. Māori tourism has become one of the most profitable avenues for local hospitality providers, especially with the influx of international travellers in the post-COVID environment.
New Zealand has long promoted its ‘clean, green’ backyard as a perfect holiday spot, targeting both international and domestic travellers, but the recent demand for Māori tourism has opened a new pathway for the future of the industry.
Māori tourism now contributes more than NZD 1 billion a year to economic growth, providing a much-needed boost for jobs and incomes across the country, Māori Development Minister Tama Potaka said.
Released at Te Pā Tū, the tourism business of Tauhara North No. 2 Trust near Rotorua, the Value of Māori Tourism report has indicated that Māori tourism businesses contributed NZD 1.2 billion in 2023, up from NZD $975 million in 2018.
In 2023, there were 3,595 Māori tourism businesses operating in core and general tourism industries, collectively employing over 15,000 people.
“The report, commissioned by NZ Māori Tourism and prepared by Business and Economic Research
Limited (BERL), shows Māori tourism is an increasingly formidable part of the engine driving our country’s economic growth,” Potaka said.
“It creates jobs, fosters entrepreneurship, and provides a platform for Māori experiences, arts, and crafts. This economic empowerment contributes to the cultural revival, preservation, and self-determination of Māori.”
The report outlined how over 3,500 Māori tourism operators across the country, including the 756 selfemployed businesses, collectively employed more than 15,000 staff.
It stated that a defining feature of the sector was its ability to connect businesses with people, both the visitors who attend the attractions and those who provide it.
A key factor of the report indicated how the Māori tourism sector was resilient in international tourism markets, which has made it vulnerable to global economic fluctuations and travel restrictions. This was most evident during the COVID-19 pandemic, not
only for Māori tourism but for the wider tourism sector, as the industry as a whole navigated challenging financial times. With the consequences of the pandemic still lingering, the report highlighted how Māori tourism has remained resilient and continued to represent a significant component of Aotearoa New Zealand’s tourism industry and Te Ōhanga Māori.
The report also identified how Māori tourism has offered opportunities for entrepreneurship, creative business models and innovation and has allowed Māori businesses to reach their full potential while presenting Indigenous culture on the world stage. Future investment and sustainability of the sector have become a focus of the industry as well. The report outlined that continued investment in infrastructure, marketing, business development support and workforce development was required in order to maintain the sector’s longevity. There was a unique opportunity to continue to empower and support Māori tourism with economic, social, and environmental strength inherent in the industry.
Potaka said a prime example of Māori tourism in his eyes was when he and the newly-appointed Minister of Tourism Louise Upston recently visited businesses in Te Tai Tokerau. He said the experience was
It creates jobs, fosters entrepreneurship, and provides a platform for Māori experiences, arts, and crafts. This economic empowerment contributes to the cultural revival, preservation, and self-determination of Māori.
encouraging and that it was fantastic to see how local tourism operators prioritise their communities and people as part of continuing to develop the local industry.
Upston stated she believed Māori tourism clearly had a very bright future and would make a significant contribution to the sector in the coming years.
“Our visits in Te Tai Tokerau reinforced to me the passion and commitment of providers there and in other regions. I want to be able to do more to support them and the jobs they create for New Zealanders.”
Upston said the current coalition Government absolutely understood the significant contribution tourism has continued to make to the country’s economy, and as part of unleashing economic growth in 2025 and beyond, it was committed to
supporting it to reach its full potential.
“Māori providers will play a big part in attracting international tourists who want to learn more about our country, our people and our culture,” she said.
Potaka added that Māori tourism represented a total package.
“The report states that Māori tourism operators put people before profits. Higher salaries paid to employees, and the average salaries of Māori tourism businesses also tend to be higher than in non-Māori tourism businesses.”
The Minister said that Māori tourism has thrived on the relationship between Māori, manuhiri, and the whenua and had embodied manaakitanga and kaitiakitanga.
“It sets Aotearoa New Zealand apart from others and is our great point of difference.” l
Investing in a Natural Future
The New Zealand Government has pledged NZD 30 million to boost the country’s conservation tourism market.
This investment has been allocated from its International Visitor Conservation and Tourism Levy, which has helped to fund more than a dozen projects to boost biodiversity and the tourist economy.
Conservation Minister Tama Potaka said that tourism was a key economic driver and nature was New Zealand’s biggest draw card for international tourists.
“Improving tourism infrastructure is good for the economy, and investing in conservation tourism is a win-win,” said Potaka.
He added that around 50 percent of visitors cite natural landscapes and environment as their primary reason for traveling, and about 50 percent of international tourists visit national parks.
“While visitor satisfaction remains high, work is needed to ensure
These investments funded from the International Visitor Conservation and Tourism Levy will deliver better visitor experiences and improved environmental outcomes and ultimately provide a boost for sustainable tourism and growth.
Aotearoa New Zealand continues to deliver on its promise to visitors.”
To manage pressures at New Zealand’s most popular visitor sites, the Government has invested a further NZD 11 million into essential infrastructure upgrades. This has included upgrades to huts, car parks and facilities at Aoraki Mt Cook, Rangitoto Island and Motutapu Island. Safety upgrades to 116 cable structures including suspension and swing bridges will also be completed, as well as investment at Goat Island to improve beach access, carparking, and reflect the area’s significant cultural heritage.
“These investments will help deliver a top-notch visitor experience at some of our most popular natural heritage sites,” said Potaka.
“Some will complement the Hauraki Gulf Bill that will deliver the highest ever level of environmental protection for this precious moana when it passes later this year.”
New Zealand’s first marine reserve, Goat Island / Te Hāwere a Maki (Cape Rodney – Ōkakari Point), will be 50 years old later this year. It is among the top 10 most visited natural heritage areas with 350,000 visitors per year and has real potential for improved visitor experiences according to Potaka.
He said that the benefits will bring to the shops in Leigh, Matakana, and the surrounding area could potentially be substantial.
Potaka added that this announcement followed the Government’s launching of a new campaign to gear-up tourism for 2025 by encouraging Australians to pick New Zealand for their next holiday.
“We are also supporting the continued development of Māori tourism, which now contributes more than NZD 1 billion a year to New Zealand’s economic growth.”
Biodiversity protection is also a focus of the Governments allocation of the International Visitor Levy, which will see a NZD 19 million investment to reduce the spread of predators and invasive plant species. These investments include stopping the spread of wallabies and managing deer and goat populations in National Parks and popular visitor areas to allow nature to thrive, and targeted predator control to protect native species especially the critically endangered Southern Dotterel birds in Rakiura National Park.
“By expanding predator control, we will improve the protection of critically endangered species in national parks and grow the number of iconic birds for visitors to enjoy,” added Potaka.
“These investments funded from the International Visitor Conservation and Tourism Levy will deliver better visitor experiences and improved environmental outcomes and ultimately provide a boost for sustainable tourism and growth.”
The funding will cover work across the next three years and has come from money raised under the previous NZD 35 IVL rate. l
STATE OF
Local Tourism
Recent figures released by the Tourism Satellite Account have indicated a healthy and strong local tourism market in New Zealand.
What the figures signify is the individual efforts of many businesses and people across our country, their drive to deliver manaakitanga, and how their hard work bears fruit for the benefit of all of New Zealand.
The data has shown that 303,420 New Zealanders are directly or indirectly employed by the visitor economy. The Tourism Satellite Account reiterated the important role of tourism as a major contributor to the New Zealand economy, generating NZD 44.4 billion from visitor spending for the year to March 2024 right across the country.
“The big news amongst the big numbers is that while Kiwis’ were spending less, international visitors were providing an important stimulus to our economy. It also shows that tourism businesses were hiring and creating positive employment opportunities” says Tourism Industry Aotearoa (TIA) Chief Executive Rebecca Ingram.
“What the figures signify is the individual efforts of many businesses and people across our country, their drive to deliver manaakitanga, and how their hard work bears fruit for the benefit of all of New Zealand.”
The report showed that tourism was one of the country’s largest employers, directly and indirectly supporting over 300,000 jobs for the year to March 2024. This was 10.7 percent of the country's entire job market.
Tourism contributed 7.5 percent of New Zealand’s GDP,
directly and indirectly for the period, which was up from 6.9 percent for the previous period.
International visitors spent NZD 16.9 billion, an increase of NZD 10.6 billion from the previous year (up 59.9 percent).
The impact of quieter domestic travel saw Kiwi’s spend less on holidays, dropping to NZD 27.5 billion, down 2.5 percent.
New Zealand tourism proprietors are rebounding well, with the number of tourism businesses up 15.1 percent. A sign that there’s opportunity and new ideas and new experiences are being created.
The industry goal to resume the position as New Zealand’s number-one export earner is progressing with tourism sitting in second place behind dairy and improving year on year.
With total spend sitting at NZD 44.4 billion the potential for tourism to be contributing NZD 55 billion a year by 2030 is on track.
The results follow a flurry of positive tourism announcements made by the Government this month aimed at supporting the industry’s ongoing growth and conservation efforts.
“It is an exciting time for the sector, and we look forward to continuing to work alongside the Minister for Tourism and Hospitality as she progresses
her Tourism Boost plans,” Ingram said.
She added that there was scope for the industry to contribute further.
“Our members are ready to provide memorable experiences across the country. New worldclass conference centres in Auckland, Christchurch and Wellington provide vibrant infrastructure and investment in hotels provides real potential for growth – especially as we head into the Autumn and Winter periods.”
Looking at the drop in domestic spend, Ingram noted that the data coincides with the first European summer after our borders fully opened, which saw many Kiwi’s head offshore to visit families and friends.
“Those that remained went on holiday but planned shorter stays and managed their money closely. These figures reinforce what we heard from our members at the time.”
Ingram added that the Tourism Satellite Account data provides the most comprehensive view of the tourism industry performance.
“The data is hugely valuable, and we would love to see this released within six months of the reporting period so its insights can be of maximum benefit for the industry and government as it looks to boost the industry.” l
The Power from Within
Recently, Hotel Council Aotearoa (HCA) has undertaken its first ever comprehensive survey of power usage within the hotel sector in New Zealand. This will be a valuable industry resource heading into the future, especially as the New Zealand market avidly watches its carbon footprint.
James Doolan
Strategic Director
Hotel Council Aotearoa
The hotel sector’s longstanding annual operating survey was expanded last year to include targeted questions on energy usage, water usage and recycling. New survey questions were designed collaboratively by HCA, Fresh Info and EECA, a government agency tasked with mobilising New Zealanders to be world leaders in clean and clever energy use.
The initiative was championed by the Hotel Industry Sustainability Group – an industry group collaborating on sector sustainability
issues, led by Kanika Jhunjhnuwala of Hind Management and Sudima Hotels and Richard Hayman of Scenic Hotels.
Of New Zealand’s more than 360 hotels, 134 participated in the survey, comprising more than 50 percent of New Zealand’s hotel room supply.
All hotels were asked to disclose 2023 annual amounts of electricity purchased from the grid, electricity generated onsite, natural gas, stationary diesel, LPG, coal, and consumption of other stationary fuels.
In addition to this, hotels provided details of annual water usage, waste volume to landfill and waste diverted to landfill.
It’s a well-known maxim that you can’t improve what you don’t measure. The hotel industry has a long history of being datadriven. We wanted to take the first steps to building a repository of real-world data on energy usage that hotels in New Zealand can measure themselves against. Better information will lead to smarter capital investment and, ultimately, to faster decarbonisation.
One of our goals is to build on this great start and drive even higher levels of industry participation in the energy use survey, especially among smaller independent hotels.
Many hotels talk a good game on environmental sustainability, but
we know that the next generation of travellers will demand realworld data and verification when businesses make claims around sustainability.
Kanika Jhunjhnuwala said New Zealand has marketed itself as a green tourist destination and this is the first step to verifying that claim in the hotel industry in New Zealand.
We wanted to take the first steps to building a repository of real-world data on energy usage that hotels in New Zealand can measure themselves against. Better information will lead to smarter capital investment and, ultimately, to faster decarbonisation.
July 9 (Wed) - 11 (Fri), 2025
Tokyo Big Sight, Japan
Best Japan's Food Purchasing Show
Navigating a Changing Future
Rebecca Ingram, CEO of Tourism Industry Aotearoa, believes that there a strong future ahead for the local tourism market.
With a background in marketing, Ingram has described herself as tourism’s biggest champion, and has continued to support all scales of local tourism throughout her career, be it small and regional businesses or major tourist attractions in the main centres.
Ingram’s experience across the tourism industry dates back over 20 years. Previous roles have included leading a global Tourism NZ promotional team across 10 international markets, leading a complex transformation at Telecom (now spark) and Chartered Accountants Australia and New Zealand. She has headed the TIA since joining in March, 2022.
She said that early supporters of hers included tutors and lecturers during her days at university, who pushed Ingram to take up opportunities that progressed her at the start of her career.
She said that support has often shown up unexpectedly in her life, often from allies within the industry with whom she has built strong relationships with.
Ingram said that 2025 was a
pivotal year for the industry. With approximately 1,200 tourism businesses under the guidance of TIA, Ingram believed in the importance of acknowledging the changing times within the industry.
“There a range of key areas to watch. Global political uncertainty has impacted the industry in more ways than one, whereas climate change continues to be a strong force that businesses tackle,” she said.
Ingram added that, due to climate change, businesses have had to rethink their approach to essential things like uniforms, shade coverings, and operational limitations.
During her time at TIA, Ingram has had an active role in launching the industry’s strategy, Tourism 2050: A Blueprint for Impact. She said this was one of the most rewarding achievements to have been a part of in her career.
Tourism 2050: A Blueprint for Impact layed out the industry’s vision for a tourism industry that deliver’s strongly and positively for New Zealand.
“We believe that, with the right settings, tourism could be worth NZD 55 billion per year by 2030. And
CEO
Tourism Industry Aotearoa
Rebecca Ingram
we can deliver this in a sustainable, resilient way,” said Ingram.
Another Key focus that Ingram touched on was the idea of 2030 being a date in the distant future. She reiterated that 2030 was only five years away, and there was a lot to do before then.
“This isn’t the 'distant future' anymore. 2030 is now inside the mid-term business planning window. It’s that sometimes uncomfortable question: “So, where do you see yourself in five years?” And so, we asked ourselves; what will the Visitor Experience look like in this changing world to 2030?”
Before joining TIA, a standout moment of Ingram’s career was during her time at Telecom, when
she created the ‘Telecom Tree’ project. She said it was just magical to see so many creative ideas infused with technology come to life, and watch the tree bring so much joy to people of all ages.
She also noted the unique experience of promoting the Hobbit Films in London, where a room at the Savoy Hotel was turned into a Hobbit fantasy land with actual props from the film and live plants directly shipped to New Zealand.
This stood out as it was a truly authentic display of what New Zealand tourism has embodied.
Ingram is proud of the work that New Zealand tourism has done, and is prepared to lead the industry into the future. l
Inspired by Passion
Originally from India, Maninder Panesar (Chef Mani) initially decided to enter the world of IT, however it wasn’t long until he discovered his passion for the kitchen.
Photo Credit: Sofitel Auckland Viaduct Harbour
Having worked in cafes from an early age, Panesar was no stranger to the hospitality industry. His brother-in-law, also a Chef based in Auckland, encouraged him to explore this side of the world as he embarked on his career. In 2015, Panesar made the bold step and moved to New Zealand, where he gained a Diploma in Culinary Arts from NSIA in Auckland. He said this was a decision that would change his life.
To complement his studies, Panesar dove headfirst into the industry, taking on various roles to gain firsthand experience. During his time working in hotels, he found a unique space to express his creativity and build his brand.
“The hospitality industry, with its dynamic environment, offered a canvas where I could blend my technical skills with my individualised touch, love, and
passion for cooking,” he said.
“It was here that I understood the power of food to bring joy, create memories, and make a difference. I enjoy building a unique culinary experience where taste and quality join.”
As he moved on, his experience had begun to build up. He is now the Executive Chef at the highly acclaimed Sofitel Auckland Viaduct Harbour.
Gordon Ramsay has long been an inspiration for Panesar, who said his journey from a young footballer to a globally renowned chef was nothing short of remarkable. Panesar has admired his discipline, commitment and passion for constantly evolving and setting new milestones in the industry, and that Ramsay’s approach to cooking has inspired him to strive for excellence.
A personal mentor for Panesar was Chef Marc de Passorio, whom he
worked with earlier on in his career.
An acclaimed Michelin Starred chef, de Passorio emphasised the importance of fine dining and presentation, as well as how to give responsibility to the kitchen team.
Panesar said de Passorio always wanted his students to take initiative, something Panesar has also taught young chefs he has worked with.
“I always try to give my team the space and initiative to learn and create.”
At Sofitel Auckland Viaduct Harbour, Panesar’s approach to creating culinary excellence has been deeply rooted in celebrating New Zealand’s local ingredients, infused with a dash of French elegance. He said he has taken immense pride in reflecting the richness of the local culture, while adding a hint of his own heritage with specific spices or unique ingredients.
When Panesar recently launched
Photo Credit: Sofitel Auckland Viaduct Harbour
the summer menu at La Marée, the focus was all on embracing the vibrant, fresh flavours of the season. Using seasonal local ingredients, he and his team aimed to create dishes that not only tantalise the taste buds but also provide a feast for the eyes with their colourful presentation.
Panesar said that the entire process of crafting a menu, right from the initial concept to the tasting sessions, was something he had cherished deeply.
“It is incredibly rewarding to see how our guests perceive and enjoy the final creations. It is this journey of creation, infused with my personal touches and unique plating techniques, that truly makes the culinary experience special.”
In the past few years, Panesar said the dynamics of the industry have changed, especially after the Covid-19 pandemic. He said the way businesses or people look at things are now drastically different.
Competition has increased in the
market, and by being in a relatively small market, businesses can be easily influenced by new openings, new concepts and new pricing strategies. Customer behaviour has also changed, according to Panesar, who believed people would rather opt for a more affordable restaurant or dine at home instead.
Above all, Panesar said that finding good, disciplined people to work has progressively become more difficult.
He added that to be able to learn, grow and achieve, young chefs will need to face the good and the hard days. By pushing his team outside the box, Panesar has helped to develop new and innovative dishes from the younger generation. He said it was important for chefs to always believe in themselves, remember that nothing is impossible, and to look at some successful people and let them be their role model to learn and grow.
“To be honest, at the beginning, I never believed I would be an
Working in such a dynamic industry, you need to focus on your skills, work hard and smart, have the discipline and most importantly, let the passion and love of the culinary journey take you along the way. Always stay open to learning, embrace change and challenges, and grow from every experience.
Executive Chef, but I believed in my skills, learned to take the bad days and the good days and learned from them,” he said.
“Working in such a dynamic industry, you need to focus on your skills, work hard and smart, have the discipline and most importantly, let the passion and love of the culinary journey take you along the way. Always stay open to learning, embrace change and challenges, and grow from every experience.”
In the future, Panesar said he wanted to focus more on his current role as an Executive Chef, and further elevate the culinary experience at Sofitel Auckland Viaduct Harbour.
“I want to make sure that I will always be a role model for my team, be there to help train them, and learn because I believe that without the supportive team around me, I cannot achieve everything by myself. I would love to one day be a celebrity Chef that people will look at, and open my own fine dining restaurant.” l
Photo Credit: Sofitel Auckland Viaduct Harbour
Photo Credit: Sofitel Auckland Viaduct Harbour
A new wave of interior design brutalism is upon us. However, this one is defined by its romantic clash of striking craftsmanship and complexity. Think wrought iron, blacks, creams, garnets, and an
Anew wave of brutalist interior design is upon us. However, this one is defined by its romantic clash of striking craftsmanship and complexity. Think wrought iron, blacks, creams, garnets, and an enchanting development of organic modern transporting itself to the middle ages. In particular, pieces that inspired this interior design trend are from the late middle ages, between 1300 and 1500 CE.
The Modern Medieval trend emerged both in high fashion couture and as a fascinating branch of Organic Modern. Your base area should be a neutral, muted or natural hue. Think soft taupes and off-whites for the walls while choosing some pieces that evoke deep greens, burgundy, ochre, navy and even charcoals. A lot of the charm of this style is the antique, one-of-a-kind
Angus Dining Table from Republic Home
Velvet Pistachio Flounce Cushion from Early Settler
HEADLEE Floor Rug from Freedom
Cab Chair Contract from Matisse
Victorian Ebonised Overmantle from Haunt
enchanting development of organic modern transporting itself to the middle ages. In particular pieces that inspired this interior design trend are from the late middle ages between 1300 to 1500 CE.
pieces that can’t be found in just any old store.
Key pieces to this style are chunky, ornate wood furniture in dark brown or black hues. Stonework, metals, candelabras, and sconces also come into play here. For soft furnishings, think wide pleats, velvets, and tassels. Aged but regal. Antique lace is also a fabulous highlight here and would be great utilised for curtains or a canopy above a bed.
Lighting should be dimmable, subdued, and replicating that of candlelit warmth without sacrificing convenience.
The magic of this trend happens when you strike the perfect balance between old and new. Pairing medieval-inspired pieces with modern minimalist furnishings. It doesn’t have to be from the Middle Ages; it just has to be older than vintage and slightly more gothic. l
Hermitage Four Poster Bed from Coco Republic
Brutalist Iron Side Table from Archipro
Crawford Sofa from Jamb.
Chandelier Brown 9333-12P from Eden Lighting
Pleated Linen Shade 35cm White from French Country
Recovery on the H O RIZ O N
China’s tourism market is set for a strong recovery in 2025 according to industry officials.
China has long been a popular destination for travellers from all corners of the world. Its culture, people and cuisine have made it a top holiday spot, as well as an ever-growing demand for business travel resurfacing after the pandemic-travel freeze.
The World Travel & Tourism Council’s 2024 Economic Impact Research has revealed that China’s Travel & Tourism sector is set to inject a record-breaking CNY 12.62TN into the national economy by the end of 2025.
In partnership with Oxford Economics, a world leader in global economic forecasting, the research showed that domestic travel spending was also set to reach new heights this year, and was expected to contribute CNY6.79TN to China’s economy.
According to the global tourism body, employment in Travel and Tourism will represent 10.6 percent of all jobs in the country, only just two percent behind 2019 levels.
Yet, despite this growth in GDP contribution and with job numbers returning to pre-pandemic levels,
international visitor spending is expected to remain more than 25 percent behind 2019 levels.
One of the last major economies to reopen its borders after the COVID-19 pandemic, China’s late reopening to international visitors in 2023, had a significant impact on the recovery of travel and tourism.
"While China’s Travel & Tourism sector has shown signs of resilience, with a strong recovery in both its economic contribution and domestic travel spend, the much later reopening has meant international
travel spend is off the pace,” said Julia Simpson, WTTC President and CEO.
“The new, more simplified visa application process is certainly a step in the right direction and should see more visitors from overseas this year and next.”
Despite the market being slow to catch up to its former status, Chinese tourism campaigns and partnerships have elevated the sector to reach previously untouched, and in some cases, regional markets.
A local example of this has been Rotorua. Being one of New Zealand’s tourism hotspots, the central North Island city has officially signed a Memorandum of Understanding with Air China to promote increased tourism between both parties.
RotoruaNZ and Air China have officially signed a Memorandum of Understanding (MOU) to strengthen ties and promote increased tourism between Rotorua and China. The signing ceremony took place with the attendance of the Mayor of Rotorua, Tania Tapsell, RotoruaNZ chief executive Andrew Wilson, and Air China’s general manager Zhengjun Hu.
“This agreement is a strategic move to expand Rotorua’s footprint in the Chinese tourism market at a time when international travel patterns are shifting. With over 451,000 Chinese tourists visiting New Zealand annually before the pandemic and their average spend per trip exceeding NZD 6,500, this partnership is about ensuring Rotorua is a key part of their itinerary,” said Wilson.
“By collaborating with Air China
and leveraging their extensive network, we can introduce more Chinese travellers to our region’s geothermal landscapes, cultural richness, and adventure offerings.”
Hu said that New Zealand's unique landscapes and rich cultural heritage have drawn many Chinese tourists in the past.
“Rotorua, with its geothermal attractions, Māori culture, and adventure tourism, has become a popular destination,” he said.
“However, the pandemic has dealt a severe blow to global tourism. During this challenging time, we have realised that only through close cooperation and innovation can we overcome obstacles and achieve sustainable tourism development.”
According to the latest China Construction Pipeline Trend Report from Lodging Econometrics, China's total hotel construction pipeline remained stable at 3,779 projects (681,915 rooms) at the close of the fourth quarter of 2024, showing minimal change year-over-year.
Projects currently under construction stand at 2,753 projects (491,966 rooms), up four percent by both projects and rooms yearover-year. More than 350 new projects are expected to begin construction in the next 12 months, corresponding to 62,112 rooms in Q4 of 2025.
The Chinese tourism market has also greatly benefitted from travel to nearby destinations, notably Hong Kong and Taiwan, which has lengthened traveller stays across the greater South-East Asia region as well. l
Building on the Future
Greater China has been a particular focus for Marriott International in the past 12 months, with a record-high 161 signed deals reflecting nearly 31,000 rooms in the region. On average, the company signed at least three projects per week.
Starting 2025 on a strong note in Greater China, the company has also recently announced it signed an agreement with SCHotel Investment and Management Group, which has marked the expected return of the Design Hotels brand to Mainland China, further expanding its brand offerings in the region. Habo Hotel Shanghai, a member of Design Hotels, is anticipated to open in October 2025.
“2024 was a landmark year for Marriott International in Greater China.” said Yibing Mao, President of Greater China at Marriott International.
“We accelerated development with record number of signings, celebrated 50 years in the region, forged strategic collaborations and expanded into new markets.”
Mao said this strong momentum was a testament to the company’s '3+2+1' growth strategy that has relied on three paths to win: Best Brands and Experiences, Most Loyal Members, and Be in More Places, which has fully
aligned to market needs.
“Looking ahead, we reaffirm our long-term focus on Greater China, enhancing our portfolio to offer more diverse stay options for guests and drive greater value for owners.”
A main priority for Marriott last year was to strengthen its luxury presence in Greater China, as the luxury segment indicated momentum in the region. In 2024, the company solidified its presence in the luxury space with a 73 percent increase in the number of rooms signed in Greater China, compared to 2023. Some of these notable signings in key destinations include Shanghai, Xiamen, Wenzhou, Sanya, Hangzhou, and Shenzhen.
Marriott International’s premium brand experience in the region was also elevated, with more than 30 agreements that represented an 88 percent increase in signed deals, compared to 2023. This included agreements that were expected to mark Marriott’s entry into seven new destinations.
The company closed the year
with 285 open premium brand properties in Greater China, with an additional 151 in the pipeline. A standout brand was Sheraton Hotels & Resorts, which celebrated multiple signings across cities such as Jinan, Hengyang and Zhengzhou.
The future is bright for the accommodation giant in the region, with multiple brands expecting to continue Marriott’s further growth in Greater China in the coming years.
An example of this is Westin Hotels & Resorts, which is expected to bring its signature pillars of well-being to cities like Shaoxing in the coming years with agreements signed in 2024. Additionally, the flagship Marriott Hotels brand has planned to expand its footprint, which will bring the hospitality brand positioning into Taicang and Qujing.
French-inspired Le Méridien Hotels & Resorts is also expected
to debut in Dali’s Erhai region in 2028. Additionally, the recently opened The Park Lane Hong Kong Autograph Collection, which was signed in January 2024, marked the brand’s debut in the city.
In early 2024, Marriott announced a long-term cooperation agreement with leading Chinese hospitality company Delonix Group, under which the two companies are working together to grow Marriott’s Tribute Portfolio brand in Mainland China. As of the end of 2024, the two parties have signed a total of eight deals, two of which have already opened (Grand New Century Hotel, Hangzhou Boao, a Tribute Portfolio Hotel, and Wonderland Resort, Hangzhou Jiande, a Tribute Portfolio Resort). The parties anticipate that at least 100 properties could become part of the Tribute Portfolio brand over the coming years. l
STRONG FUTURE for Domestic Travel
Domestic travel has become one of the most sought-after attributes of the Chinese tourism industry, with the 2024 season outranking traditional peak periods in the past, such as New Year, Qingming and the Dragon Boat Festival.
Our commitment remains to provide exceptional journeys that resonate with families and individuals alike, creating opportunities for unforgettable moments that capture the diverse interests of today's travellers,
In a report released by online travel platform Fliggy, unprecedented domestic travel rates have indicated a strong future for the local market, especially around the National Day Holiday
Zhang Chen, Vice President of Fliggy, said that the increase in domestic travel interest was reflected in the shift toward personalised and meaningful travel experiences.
“As we look ahead to the National Day Holiday, our commitment remains to provide exceptional journeys that resonate with families and individuals alike, creating opportunities for unforgettable moments that capture the diverse interests of today's travellers," said Chen.
Inbound travel bookings in the Greater China region per customer increased by five percent during the National Holiday period, compared to the Dragon Boat Festival, while outbound travel remained stable.
A growing trend in short-distance trips has also emerged, particularly via high-speed rail and self-driving
tours across provincial borders, which has also reflected a sustained demand for flexible itineraries and personalised travel experiences.
Domestic car rentals surged by 31 percent compared to the Dragon Boat Festival and hotel bookings also significantly surpassed 2019 levels, with four- and five-star hotels, along with boutique homestays, accounting for 60 percent of total reservations.
Top domestic destinations included major cities such as Shanghai, Hangzhou, Beijing, Chengdu, Guangzhou, Shenzhen, Chongqing, Nanjing, Wuhan, and Xi'an. Emerging destinations like Ngawa Tibetan and Qiang Autonomous Prefecture, Jingdezhen, Datong, Weihai, and Shangrao also experienced notable increases in visitors. The top source regions of travellers during this holiday were Zhejiang, Guangdong, Jiangsu, Shanghai, and Beijing.
Family reunions and cultural tourism emerged as prominent themes for this year's Mid-Autumn Festival. Fliggy's data indicates that nearly half of all
trips involved family outings or young adults returning home, reflecting a strong interest in traditional activities. Popular attractions included theme parks in first- and second-tier cities, as well as ancient towns in thirdand fourth-tier cities. Searches for moon and lantern viewing increased dramatically by 61 percent and an impressive 267 percent, respectively, compared to the previous year.
Noteworthy events like the Beijing Color Lantern Festival, Chengdu Wuhou Shrine Moon Viewing Ritual, and Wuhan Riverside Fireworks Show drew considerable attention.
Travellers in their 20s and 30s represent the largest demographic, while the fastest growth is seen among seniors. Fliggy's data reveals that over 50 percent of travellers were born in or after the 1990s, with Generation Z accounting for around 30 percent of the total. This is compared to the proportion of urban seniors and white-collar workers, which increased by 1.5 percent and 1.4 percent from last year. l
Elevating Luxury Offerings
For Hilton brand LXR Hotels & Resorts, China was the obvious next step as its continued growing its portfolio.
The debut of the luxury brand is scheduled to open in 2027 in the heart of the historic and cultural city of Xi’an. The development is in collaboration with Zhong Ding Guo Sheng, marking a significant milestone in the brand’s seven-year history.
“With the growing demand for luxury travel and experiences in China, consumers have an increasing desire for personalised accommodation experiences,” said Qian Jin, president of Greater China and Mongolia at Hilton.
“The signing of this agreement not only unveils a new chapter in Hilton’s development in China but also further enriches our portfolio of luxury brands in the region, offering a more diverse range of hospitality experiences to the Chinese market.”
Focussed on the trends and demands of global travellers, LXR Hotels & Resorts has grown into a collection of 13 luxury properties around the world, with many more on the way. Each property has offered a distinctive hotel and resort experience by encompassing
cultural and local designs, bespoke services, and organic experiences unique to the area.
Each LXR property has been designed specifically with the “global traveller” in mind, adding an element of personalised and unparalleled services and amenities. As a destination, China has long been a popular market for Hilton brands, with especially with luxury brands such as Waldorf Astoria Hotels & Resorts and Conrad Hotels & Resorts.
There are currently 33 luxury hotels trading and another 21 in the pipeline in the Greater China region, with the expectation of doubling the footprint of the trading hotels under the four brands in the coming years. Additionally, Hilton’s exclusive partnership with Small Luxury Hotels of the World (SLH) complements its existing luxury accommodation options.
To meet rising guest demand for discerning adventure and
With the growing demand for luxury travel and experiences in China, consumers have an increasing desire for personalised accommodation experiences,
personalised stay experiences, the LXR Hotels & Resorts hotel in Xi’an will feature 118 guest rooms, providing a luxurious hub for guests to explore this world-renowned capital of 13 ancient Chinese dynasties. The hotel will be located
in the centre of Xi’an, within the bustling Datang Everbright City, and adjacent to eminent landmarks, such as the Great Wild Goose Pagoda, Dayan Pagoda and Daci’en Temple, allowing guests to easily explore the nearby attractions and immerse themselves in the historical charm of this ancient capital.
Surrounded by a vibrant scene of contemporary commerce and Tang Dynasty–inspired architecture, the hotel’s neighbourhood layout reflects the traditional grid of ancient Chang’an with a diverse mix of shopping, entertainment, and dining options, showcasing a harmonious fusion of traditional Eastern aesthetics and modern Chinese design.
With an emphasis on design, the hotel seamlessly blends the elegance of symmetry with the serenity of a sunken courtyard, offering guests a tranquil escape from the city’s bustle, where they can unwind and experience peaceful luxury. l
SUPPLIER GUIDE
CONTACT
Jill Jarvis, National Hospitality Manager
M: 0274 594 598
E: jill@belgotex.co.nz
Your trusted partner for the perfect floor.
From bedrooms to back of house, Belgotex can help you find the right products for your next hospitality project.
We stock a wide range of commercially-rated flooring, and can also create bespoke carpet and rug designs to suit your space.
belgotex.co.nz
AVAILABLE NATIONWIDE WITH SHOWROOMS IN CHRISTCHURCH, WELLINGTON + AUCKLAND
HOSPITALITY & HEALTHCARE SUPPLIES
HOSPITALITY & HEALTHCARE SUPPLIES
www.blstringer.co.nz
61-63 McAlpine Street, Wigram
T: 0800 807 126
www.blstringer.co.nz
Christchurch 8042, New Zealand
E: info@blstringer.co.nz
T: 0800 807 126
T: 0800 807 126
61-63 McAlpine Street, Christchurch
E: info@blstringer.co.nz
E: info@blstringer.co.nz
www.blstringer.co.nz
61-63 McAlpine Street, Christchurch
APPAREL
• NEC PBX, Guestroom Phones
• ANTlabs and Nomadix Guest WiFi Gateway solutions
• FCS housekeeping, workflow, engineering, and incident management solutions
• INNCOM by Honeywell HVAC and Lighting Control
• dormakaba and MIWA RFID locks
• Safemark Safes
• Bartech Minibar Solutions
• Hospitality IPTV
• Housekeeping Service and F&B delivery Robots
They are 100% made in Aotearoa and 5% of the cost of these goes to Forest & Bird to help protect endangered species.
You know how to use the products, but if you are anything like us, you’re a bit nervous about using the te reo Maori product names.
Well, meet JP.
He’s going to teach you some te reo Māori. https://www.healthpak.co.nz/huia-skin-care-meet-jp
Confidence is key, Give it a go!
ARCHITECTS + INTERIOR DESIGNERS
• 825 Colombo Street, Christchurch 8013, New Zealand
• Level 9, 43 High Street, Auckland 1140, New Zealand
Contact: Richard Dalman
T: +64 3 366 5445
E: design@dalman.co.nz www.dalman.co.nz
14 Oxford St, Richmond Nelson 7020, New Zealand
Contact: Clare Davies
T: +64 27 447 6386
E: clare@capstonehotels.co.nz www.capstonehotels.co.nz
31-33 Ruskin Street
31-33 Ruskin Street, Parnell
Parnell, Auckland
Auckland, 1052, New Zealand
Contact: Catherine Bell
Contact: Catherine Bell
T: 64 09 377 8925
T: +6421471973
E: sales@epicurean.co.nz www.epicuretrading.co.nz
E: sales@epicurean.co.nz www.epicuretrading.co.nz
1/10 Gladstone Road, Castle Hill, Sydney 2154, Australia
Contact: Damian Lyons
T: +64 21 240 4959
E: damian.lyons@electricaltesting.co.nz www.electricaltesting.co.nz
Peace of mind is everything
Contact: James Kennedy-Grant T: +64 9 579 6268
E: info@healthpak.co.nz www.healthpak.co.nz
Sealy beds are orthopaedically designed to provide a superior sleep experience - combining comfort, support and durability.
SEALY NEW ZEALAND LIMITED
24 - 30 Lake Road, Northcote, Auckland, 0627 PO Box 36-565, Northcote, Auckland, 0748
Phone: 64-9 481 0700 | E-mail: contract@sealy.co.nz www.sealy.co.nz/commercial
114 Swanson Road, Henderson Auckland 0610, New Zealand
Contact: Geoff Edwards T: +64 9 836 2818
E: sales@serviettes.co.nz www.serviettes.co.nz
AVAIL DESIGN
Including toilet roll holders, robe hooks, toilet brush units, shelves/rail unit, towel rails & tapware.
- CHROME - BRUSHED GUNMETAL
- BRUSHED NICKEL - BRUSHED BRASS - BRUSHED GOLD
- BRUSHED BRONZE - MATT BLACK
- NZS:4121 COMPLIANT
• T Shower Rail
• 750 x 750 Rail
• 800mm Shower Seat
Email: info@sapsltd.nz or call: 021 0230 4235 www.universalbathroomdesign.nz
Avail Design
Calibre Collection
Brushed Brass
Avail Design
Calibre Collection
Brushed Gold
Avail Design
Calibre Collection
Brushed Brass
servicessupplies&equipment
Montre Vue Estate, 1160 State Highway 12, Maungaturoto, Northland, 0547, New Zealand
Guestroom and housekeeping supplies and equipment T: 0800 277 225
E: sales@starlinegroup.co.nz www.starlinegroup.co.nz
34-36 Honan Place, Avondale Auckland 0604, New Zealand
Contact: Kayla Wheat T: +64 9 828 1079
E: sales@titanfurniture.co.nz www.titanfurniture.co.nz
52 Pavilion Drive, Mangere, Auckland 2022, New Zealand T: 0800 935 714
E: info@stoddart.co.nz www.stoddart.co.nz
Procurement & Hotel Design Specialists
57 Customs Street East, Auckland Central, Level 2, Auckland, Region, 1010, New Zealand
Contact: Rezharco Doria T: 093792479
E: reg@y6.co.nz www.y6.co.nz
159 Marua Road, Mt Wellington, Auckland 1051, New Zealand
T: 0800 DILMAH (345624)
E: orders@dilmah.co.nz www.dilmah.co.nz
•
• Create
11 Vega Place, Rosedale Auckland 0632, New Zealand
E: info@reso.co.nz
T: +64 9 414 2522 www.reso.co.nz
Pancakes | Crepes | Mini Pancakes | Blinis
Ready made products - just add toppings!
Ask your wholesaler for Marcel's Pancakes
Quality | Consistent | Delivered frozen | Reduce wastage
Single Origin Ceylon Tea Soda
Single Origin Ceylon Iced Tea
Single Origin Ceylon Low Sugar Tea Soda
Crafting the perfect premium mixer with a blend of exotic flavours.
Experience the perfect balance of refreshment and flavour with no stevia.
A sophisticated soda range, naturally brewed with real tea.
