$10.95
Vol. 9 No. 4
C O M M E R C I A L
$ 1. 99 A NIGHT
C
NZMAT
*Queen mattress C O N TA C T U S
*
09 2774 557
WHY BUY? WHEN YOU CAN LEASE Keep your guests returning with the luxury comfort of our unique offer*
-MADE ATTRESSES
Fin d Ou t Mo re CONTACT US
LIFE TIME
LIFETIME WARRANTY
DESIGNED FOR HOSPITALITY
*T&C’s Apply support@slumberzone.co.nz
slumberzone.co.nz
editor'snote
contents
A Melting Pot of Global Delights
S
ituated in the heart of Cologne, Germany, ANUGA is one of the world's paramount events for the food and beverage sector. This biennial gathering has, over time, earned its reputation as an indispensable rendezvous for industry professionals. For us, having attended for decades, it has consistently proven to be the mustgo event in the industry. It's not just an exhibition; it's a rich tapestry of the latest gastronomic trends, innovations, and insights. ANUGA draws exhibitors and visitors from every corner of the planet, each bringing a slice of their culinary world. The event is a sensory feast with the aromas of exotic ingredients and the buzz of new product innovation. Thoughtfully segmented, the fair offers distinct sections such as dairy, drinks, meat, and frozen food. This organisation allows attendees to tailor their experience, whether immersing in familiar sectors or venturing into unexplored category niches. But ANUGA is more than just displays and stands; it's a platform where groundbreaking innovations are unveiled. Our publisher, Tania Walters, serves on the judging panel
for the innovation awards at ANUGA and has consistently discovered remarkable innovations emerging from this event. This year is no exception, and ANUGA promises some exciting new products on show. Here, businesses of all sizes showcase their next big ideas to an eager and enthusiastic audience. Conversations at ANUGA delve into the evolving contours of the food and beverage industry, addressing trends and challenges from sustainability to avant-garde culinary techniques. But networking is at the heart of this event. If it's not on your calendar this year, then lock in for 2025. Whether you’re a seasoned veteran or just starting out in the industry, ANUGA is the essential gathering place to discover all you need to know about the latest advancements and solutions that could benefit your productivity, streamline your business and improve your bottom line. If you are joining us in Cologne, be sure to bring comfortable shoes – it's a lot of walking but worth every step. If you can't make it this year, follow our daily highlights on Instagram, capturing the best of ANUGA. l #weareanuga
100% owned PUBLISHER: Tania Walters
CONTENT MANAGER: Caroline Boe
ADMINISTRATION MANAGER: Kieran Mitchell
EDITORIAL TEAM: Sam Francks,
EDITORIAL DIRECTOR: Sarah Mitchell
Annabel Maasdam, Jenelle Sequeira
EDITOR: Caitlan Mitchell
SENIOR DESIGNER: Raymund Sarmiento JUNIOR DESIGNER: Raymund Santos
ISSN 2423-1193 (PRINT)
Supports:
4
100%
OWNED
ISSN 2744-5984 (ONLINE)
Review Publishing Co Ltd. Retail 6, 2 Ruskin Street, Parnell, Auckland. PO Box 37140, Parnell, Auckland Tel (09) 304 0142, Email: edit@reviewmags.com
10
30
46
ON THE COVER
Hotel is published bi-monthly under license. Please direct all enquiries and correspondence to Hotel. The opinions and material published in this edition of Hotel are not necessarily those of the publishers unless specifically stated. All material appearing in Hotel is copyright and may only be reproduced with the consent of the publisher. Copyright 2022.
www.healthpak.co.nz
www.anuga.com
TASTE THE FUTURE COLOGNE, 07.-11.10.2023
ANUGA MEAT ANUGA BREAD & BAKERY ANUGA FINE FOOD ANUGA HOT BEVERAGES ANUGA DAIRY ANUGA ORGANIC ANUGA CHILLED & FRESH FOOD ANUGA FROZEN FOOD ANUGA DRINKS ANUGA OUT OF HOME
Secure your tickets now:
anuga.com ANUGA HORIZON x ANUGA
KEY THEME: SUSTAINABLE GROWTH Moving towards a more sustainable food future together with the industry.
ANUGA HORIZON: Experience the future of food. Shaping it together. Co-located at Anuga!
Koelnmesse GmbH Messeplatz 1, 50679 Köln, Germany Telefon +49 1806 002 410 anuga@visitor.koelnmesse.de
news
IHG Launch New Atwell Suites Properties IHG Hotels and Resorts recently celebrated the ceremonial groundbreakings of two new Atwell Suites properties in Henderson, Nevada, and Fort Worth in Texas. Both hotels are projected to open in mid-late 2024 and join a rapidly expanding pipeline that will bring 35 additional properties and more than 3,500 rooms to the United States in the coming years. CLICK TO READ MORE
Accor Break Ground on Peppers Gladstone Construction has commenced on Peppers Gladstone, Central Queensland’s first five-star hotel. The hotel marks a significant milestone for Accor as it merges the prestigious 32-room Peppers Gladstone with the 60-room Mantra Gladstone under one roof in a vertical, dual-branded hotel concept. Peppers Gladstone is the first new hotel construction in the region in over a decade. “Peppers Gladstone, in conjunction with Mantra Gladstone, will offer two levels of accommodation under one roof, meaning there will be two fantastic options for visitors to enjoy our wonderful city,” said Will Schroeder, Yaralla Sports Club CEO.
SODIC Expands Portfolio in Egypt Underpinned by SODIC's extensive expertise and reputation, Nobu's introduction into Egypt will anchor two of SODIC's developments – Cairo in the New Zayed area and a coastal development on the North Coast – resulting in two multi-million dollar five-star hotels, a Nobu restaurant and branded Nobu residences with an extensive array of facilities for residents and guests. Leading Egyptian property developer, Sodic, has partnered with Nobu Hospitality to expand its luxury brand in Egypt with hotels, branded residences, and the iconic Nobu restaurant. CLICK TO READ MORE
6
100%
OWNED
CLICK TO READ MORE
Air New Zealand to Welcome Four New Aircraft Air New Zealand will welcome four new aircraft to its regional and short-haul international fleet in late 2024. The addition of two new 68-seat ATR72-600 turboprop aircraft will boost capacity by more than 5,700 seats per week and fly customers to regional destinations like Tauranga and Nelson. The two new 214-seat Airbus A321neo aircraft will be configured for international flying and will serve Tasman and Pacific Island routes. They'll add an additional 9,000 seats per week to the network, ensuring the airline has more capacity across the Tasman than any other airline.
NZ Young Viticulturist of the Year 2023 Announced
CLICK TO READ MORE
Tai Nelson from Soljans Estate in Kumeu, Auckland, has taken out the prestigious title of New Zealand Young Viticulturist of the Year 2023. The National Final was held under beautiful blue skies at Paritua Vineyards in Hawke’s Bay, and the winners were announced at the Awards Dinner in Hastings. Congratulations to Nick Putt from Craggy Range in Hawke’s Bay, who came a very close second and to Nina Downer from Felton Road, who placed third. Zac Howell from Indevin in Marlborough also impressed the judges with his skills and knowledge throughout the competition. CLICK TO READ MORE
Canopy by Hilton Debuts in Cannes The first Hilton Hotel in Cannes has officially opened its doors. Canopy by Hilton Cannes offers panoramic views over the Mediterranean from its rooftop terraces and boasts an impressive indoor-outdoor swimming pool. The interiors were designed by acclaimed designer Ramy Fischer. In collaboration with a jury of art experts and private collectors from across the world, the hotel invited twelve young artists to create unique artwork for each room. The contemporary artwork is complemented by the brand’s signature canopy bed frame, adorned by exclusive bedding created for Canopy by Hilton. CLICK TO READ MORE
hotelmagazine.co.nz
7
news
Paddington Bear Arrives at Langham Gold Coast Australia’s newest luxury destination, The Langham Gold Coast, has partnered with the beloved Paddington Bear from Darkest Peru to bring the ultimate afternoon tea experience to life. Drawing inspiration from Paddington's love for delightful treats and heart-warming escapades, the specially curated menu has included a selection of finger sandwiches and sweet desserts that capture the timeless essence of Paddington's adventures. CLICK TO READ MORE
QT Queenstown Shines Light on Aotearoa Artists
Real NZ Seek to Acquire Spirit of Queenstown Real Journeys Limited has applied to acquire popular tourist attractions, The Spirit of Queenstown, and other associated assets from Southern Discoveries Limited, confirmed by the Commerce Commission. Lake Wakatipu in the Queenstown area has long been a popular location for vessel cruises, of which Southern Discoveries and Real Journeys Limited (trading as Real NZ) both operate. Real NZ offers tourist services from Queenstown to Stewart Island and is also the owner of the International Antarctic Centre in Christchurch. CLICK TO READ MORE
8
100%
OWNED
QT Queenstown has launched an exhibition that never closes. Gallery 6 is located on the sixth floor of the lakeside hotel. The 12-meter-long space provides local artists an opportunity to share both their art and their stories. Gallery 6’s inaugural exhibition, Double Up, by Lyttleton-based artist, Alexandra Weston, brings splashes of colour to the hallways of QT Queenstown. Weston uses Perspex panels to create captivating canvases of colour. Weston created a brand new set of artwork specifically for Double Up. The collection consists of 16 artworks, showcased in pairs. The collection takes inspiration from festivals around the world and the traditions that make them unique. “What delights me about festivals and carnivals is the colour and flamboyancy that’s enhanced by symmetry and repetition,” said Weston. CLICK TO READ MORE
La Vie Hotels Celebrates Success of New Openings La Vie Hotels and Resorts has celebrated the success of its stable of boutique hotels as ADGE Hotel and Residence opened with incredibly strong occupancy, and 202 Elizabeth in Surry Hills has continued to captivate the hearts and minds of locals and visitors to the state. With guests having sought more than just a place to rest; craving hotels with personalities, intriguing interiors, and a touch of uniqueness, La Vie’s expertise in helping shape and guide the direction of the boutique hotels they manage has led to a groundswell of positive press and delighted travellers. CLICK TO READ MORE
Cathay Pacific and Ovolo Culinary Partnership
Moxy Sydney Airport Officially Opens Marriott International has officially opened its first Moxy Hotel in Australia, introducing the modern new-build property at Sydney Airport. The location is only a short walk from the airport's domestic terminal and is true to the experimental and contemporary design the hotel's brand captures. General manager, Michell Scott, said that the hotel's theme is bold and reinventive of the traditional hotel concept, with the aim to offer a vibrant guest experience with a reliable service. "Mascot, with its rich transit and industrial history, has been the birthplace of various transformative moments in Sydney's history, so it's the perfect location to launch Moxy's first hotel in Australia. We are raising the bar in the airport hotel scene, with an urban hotel in an airport precinct where guests will have everything they want and nothing they don't," said Scott.
Cathay Pacific has announced it is to bring customers a new contemporary range of plantbased dishes developed in collaboration with leading Hong Kong-based plant-forward restaurant, VEDA by Ovolo. This innovative partnership is expected to further enhance the wellness dining options available to customers. The collaboration also aligns with VEDA’s and Ovolo Hotels’ ongoing Plant’d pledge to ethical eating, conscious cuisine and cuttingedge vegetarian dishes. The group was the first hotel brand globally to commit to a vegetarianled offering. Cathay Pacific General Manager of Customer Experience and Design, Vivian Lo, said it was a great pleasure to announce the new partnership with VEDA. CLICK TO READ MORE
CLICK TO READ MORE
hotelmagazine.co.nz
9
rooftopbars
THE RISE & RISE OF THE ROOFTOP BAR In the ever-evolving landscape of the hospitality industry, hoteliers are constantly seeking innovative ways to maximise their property's potential and profitability. In this issue we revisit the opulent penthouse suite – once the crown jewel of many high-end hotels – and whether it should undergo a transformation into a swanky rooftop bar. At first glance, it might seem like a simple choice between offering guests a lavish private space or a communal gathering spot with panoramic views. On a different level, the decision becomes a complex balance of financial implications, customer preferences, brand identity, and long-term strategy. We spoke to several hotels who endeavoured such a transformationto elevate theirestablishment.
W
hen it comes to elevated experiences, none are as visually spectacular as rooftop bars. Since making a comeback into the hotel industry, rooftop bars have provided an oasis for guests, an asset for hotels, and a unique location with 360-degree views. A favourite with guests, rooftop bars can provide an authentic dining experience with city views from the comfort of their own hotels. Offering a point of difference is
10
what makes rooftop bars individual and original. Dean and Nancy on 22 is reminiscent of the classic hotel bar, but with a 21st-century touch. Located atop A by Adina in Sydney’s CBD, the glamorous black and gold colour palette and mid-century statement furniture has created a minimalist space balanced by decadence and drama, accompanied by precise and playful service. The cityscape views are easily the biggest standout of the bar’s fit-out, with a baby grand piano and black Continue on page 14
100%
OWNED
rooftopbars
leather banquettes offering a unique ambience to the bar’s location and theming. Blossom Rooftop Bar has unparalleled views of Melbourne’s skyline, as it is the highest within the CBD. The bar includes authentic wood-fired pizza using an oven that was flown in from Italy, weekly DJ sessions, and is adorned with custom artwork by local artists and designers. Blossom encompasses not only a floral theme, but a rich movement of colour. Its fit-out has been matched to the rest of the hotel, with an urban and industrial vibe. Festoon lighting and plants create the perfect atmosphere, paired with signature cocktails crafted especially for the bar. Artist, Lisa King said that the way that Blossom has been designed is a feast for the eyes. “Blossom inspires a sense of pleasure, exuberance and exploration of the frivolity of the night amongst the neon of the city,” said King. The Q at Melbourne’s Quincy Hotel has incorporated the five senses as part of its fit-out, crafting a top-tier tasting experience for its guests. Located in the heart of Melbourne CBD, The Q doubles as a place to relax and unwind during the day, and a pulsing, energetic bar at night. An opulent gold chainmail archway, velvet upholstery and endless mirrors are matched with views of the nearby Yarra River and surrounding city. This has created a must-see environment for visitors, not only from within the hotel, but as a dining experience for all to enjoy. Creating a one-of-a-kind space is often the key to any bar’s success, driven by theming and ambience.
14
100%
OWNED
However, designing a rooftop bar can be a different challenge than designing a ground-floor bar, with various elements to consider. When crafting a party-like atmosphere for a rooftop bar, it is important to take into account the guests below who are trying to sleep. The SO/ Auckland did this when opening its own rooftop bar, HISO, a luxury bar elevated above the Auckland Skyline. With live weekly DJ sets and monthly ticketed events, HI-SO has reimagined what it means to drink in style. Skilled mixologists assist with making the perfect blend of guest experiences and dining. Weather patterns can be a major factor when designing an open-air space. Cities prone to high winds and rain have seen better results from enclosed spaces with floor-to-ceiling
windows. Balconies can be used to provide an outdoor space, as too can design concepts such as indoor plants. Firepits or outdoor heaters are an efficient way to create a warm and exciting space during the colder months, and poolside rooftop bars are ideal for summer. Rooftop at QT Auckland is an all-weather bar, with retractable roof coverings to allow guests to drink in the views rain or shine. The philosophy of ‘expect the unexpected’ has been a common theme throughout the bar, and was curated by renowned designer, Nic Graham. The wall decor and rooftop amenities feature a full wallpaper wrap of ‘underwater riches,’ complete with tentacles and pearls seamlessly blending into each other, and balloon dogs encrusted with
Perched on the top floor of Auckland's Movenpick Hotel, BODA Restaurant and Bar has created a balance of dining and mixology in its rooftop area.
golden barnacles. This décor is a hero design feature that makes the space unique from the outset. Director of food and beverage at QT Auckland, Vanessa Chant, said that the stylish scene is set with dark and moody finishes to allow the eye to focus on the harbour and city views. “The rooftop inhabits an atmosphere quite unlike any other in New Zealand. It has all the elements for a memorable bar experience - great music, top service, a firstclass drinks list matched with a bar design for guests seeking an elevated and sophisticated yet relaxed vibe,” said Chant. Rooftop spaces don’t necessarily need to focus on cocktails, but instead can look in the direction of fine dining. Offering guests a place to dine whilst surrounded by picturesque views of cities and landmarks has been a popular addition to hotels. Perched on the top floor of Auckland’s Movenpick Hotel, BODA Restaurant and Bar has created a balance of dining and mixology in its rooftop area. BODA has crafted its menu around local flavours with vivid Asian fusion,
whilst guests take in views of the Auckland CBD and neighbouring Waitemata Harbour. BODA operates for breakfast, lunch, and dinner, allowing the space to be utilised for the entire day. For hotels and resorts with existing alfresco or patio dining, turning the space into an elevated or rooftop space has become a popular trend. The Myconian Ambassador, located within the Mykonos region in Greece, has incorporated bar amenities into its existing dining offering. George’s Bar has specifically crafted cocktails and beverages for the hotel and its surrounding area, such as the ‘El Greco’, which the hotel has called a tribute to Greece. Light-filled spaces follow the clean line of sophisticated design of the hotel, which has made George’s Bar an ideal space for guests who wish to dine on the premises, as well as beachfront views. Rooftop bars and dining are a worthy investment and have the ability to be uniquely crafted for each individual hotel. Creating a memorable dining experience and views that no other bar would be able to offer. l
hotelmagazine.co.nz
15
poolsidespotlight
A COMPETITIVE EDGE Swimming pools have been a common design trend within hotels and resorts for decades, but the impact that it has had on guest experiences has never been more popular. Swimming pools are one of the most sought-after elements and create a memorable experience that entices guests to return.
E
specially in tropical and warmer climates, swimming pools are an essential asset to hotels and resorts throughout the year, providing a relaxing and refreshing activity for guests. The swimming pool area of any hotel or resort is a key functional and economic space to push the business’ hospitality offerings. Hotels with swimming pool facilities and state-of-the-art aquatic installations justify higher room charges. The swimming pool area is the centre point for activity, with guests eyeing up a sun-lounger or the prized spot under an umbrella. This creates the perfect opportunity to maximise food and beverage sales. Poolside bars continue to gain in popularity with various guest options, from sipping on a cocktail to listening to bands, or watching outdoor movies. Around the world, swim-up bars have been adopted from their original resort concept to more condensed designs in innercity properties. At OUTRIGGER Fiji Beach Resort, the swim-up bar is exclusively located within the adults-only pool. The bar has created a quiet oasis for guests within the resort. Infinity and zero-edge pools made of glass or acrylic walls provide an aesthetically pleasing experience, as well as a distinctive attraction to the property. Integrating an infinity or zero-edge pool can be adapted to various locations, including on a
balcony, rooftop, or even extended out onto the water for beach-front locations. For suite hotels and private residence accommodation, aboveground pools can be a cost-effective way to integrate swimming pool amenities. With minimalist and elegant designs, above-ground pools can be built in sympathy with existing architecture, and blend in with the existing property design. Pool lighting is another example of how to get the most interaction from a swimming pool area, and by designing an LED illumination, can
enhance the experience for guests, and allow the complex to stay open later. Lamps and overhead lighting can also become atmospheric, making the space unique and exclusive to the property. For poolside bars, this is a perfect way to extend the dining experience and to operate at key hours for more guest interaction. There is often unlocked potential for swimming pools in existing hotels, and crafting unique and exquisite attractions for guests can often lead to a trademark feature for the hotel, helping to build a competitive edge.l
hotelmagazine.co.nz
17
ontrend
INDOOR
FLO
The crossover for indoor-outdoor flow can be challenging, especially with uncertain weather patterns and disruptions. Choosing the right furniture is vital to guest comfort, as well as making the experience that much more enjoyable. As the warmer seasons approach, there is a greater emphasis on indoor-outdoor flow at all times of the day.
O
Chee Chair from Statement iD
utdoor dining is a favourite summertime guest activity, be it on the rooftop, on the balcony or the patio. The Chee Chair with arms from Statement ID has been designed to support the back, forming a seat that is both comfortable and modern. The crosswire patterning and raked arms make the chair perfect for outdoor or indoor use and are available with or without the matching low-profile cushion. The Chee Chair has also been designed as a barstool option for elevated tables, and to match the chairs in a multi-level dining area. To create the perfect communal spot for guests to have their morning cup of tea or read the newspaper, the Manly Armless Chair provides an attractive and functional design
to relax on. The rustic slated design has been made with durable Acacia timer with a natural finish, and has been crafted to withstand the elements. The Manly Armless Chair includes removable cushions made from olefin fabric, making them practical for indoor and outdoor use, as well as resistant to stains, mildew, insects and chemicals. For days by the pool or in the spa, the relaxing Glaze Aluminium Sun Lounger provides a clean, crisp and chic addition to the complex. The sleek and minimalist rectangular design makes the Glaze Sun Lounger easy to move, and with an adjustable back, it is perfectly comfortable for guests. Add a personal touch from the hotel with a branded towel or cushion to make the sun lounger unique, or sit it underneath
Manly Armless Chair from Freedom Furniture
Cora Lantern from Freedom Furniture
18
100%
OWNED
H2H Ivory Aztec Cushion Cover from Pernia's Pop-Up Shop
OW Outdoor Brazier Fire Pit Bowl from Living Culture
an umbrella for shade. Made from durable mesh, the Glaze Sun Lounger is highly resistant to rips and tears and has been UV-treated to prevent sun damage. Creating an ambience adds to guest experiences, and one of the best ways to do this is through lighting. The Cora Lantern is a blend of modern design and functionality, and with the bamboo frame, it is the perfect addition to any living space or outdoor area. The Cora Lantern is perfect for candles and lights, and the glass tube inside prevents strong wind from blowing out the flame. The lantern has a contemporary feel, and would be effective either hung up, or placed on the ground by an entryway, chair, or a feature in the corner. Available in three different
Glaze Aluminium Sun Lounger from Designer Warehouse
OUTDOOR Aspen Cantilever Umbrella from Design Concepts sizes, the staggered look will also provide an element of symmetry. For the chillier evenings, an outdoor fire pit provides a vocal point for all to enjoy. Placed in the middle of a communal area such as an outdoor restaurant or bar, the Outdoor Brazier Fire Pit Bowl makes for a picturesque addition to a shared space. The rust patina finish provides an authentic effect, whilst rustic looking at the same time. Made from corten steel, the fire pit develops its aged look over time, adding to its natural charm. Corten steel is also made from recycled content, and is 100 percent recyclable. If trees are sparse, and no shade is in sight, umbrellas are the next best option. The Aspen Cantilever Umbrella by Design Concepts provides sufficient shade for restaurants and poolside, and due to its square shape, is a practical fit for a multitude of spaces. The umbrella is in an ecru colour, meaning it will fit in with most colour palettes, and won’t give the faded look that many darker colours produce. Its cantilever style makes it
perfect for restaurants, as the main pole is to the side. This allows a full table or sun lounger to be positioned underneath and for sun lounges and chairs around the swimming pool. Adorning any sitting areas with cushions is not only good for comfort, but to add colour to a neglected area. The Terracotta Rainbows Cushion by Salt and Sand is perfect for both indoor and outdoor use, and its fringe outline makes for a nice touch of elegance. The H2H Ivory Aztec Cushion provides a burst of colour, and an effective pattern for a plain background. Various floral patterns are also an excellent way to take interiors seen inside guest rooms connected with the outdoors. The indoor-to-outdoor flow is one of the most sought-after features of a hotel. Especially as the days become longer, the value of outdoor spaces has become more attractive to guests, and more beneficial to hotels and resorts. l
Terracotta Rainbows Cushion from Salt and Sand hotelmagazine.co.nz
19
uniformspotlight
STITCHING BRAND IDENTITY
Isla Women's Chino and Leo Men's Chino Jacket from Dean Apparel
In the fast-paced world of accommodation, hotel staff must be equipped with a sensible, practical, and efficient uniform. A hotel uniform can make a team stand out whilst united at the same time. Uniforms add charm, professionalism, and a sense of vibrancy to a hotel.
20
100%
OWNED
Stripe Country Shirt from RB Sellars
Isabella Skirt from Dean Apparel
niforms are an excellent way to promote your property's branding and theme. This could be done by subtle touches such as a lapel pin, in-house tie, or a more vibrant and colourful approach like a custom patterned blazer or shirt. Uniforms reflect the area or destination of a specific hotel. A standout uniform makes the accommodation experience more memorable for the guest. When worn by the entire staff, a uniform helps guests feel like they have been served by a cohesive team rather than one individual. Comfortable footwear is crucial. With a lot of walking and standing on a daily basis, selecting the right practical and comfortable footwear is sometimes overlooked as an essential part of the uniform. Uniforms are often paired with accessories that significantly complement the style and branding of a hotel. Such items as watches, belts, cufflinks, and scarves are often the finishing touches to a hotel uniform. As more hotel brands and properties switch to a
digital and technologically-focused environment, incorporating devices such as smartphones and tablets has become increasingly popular. Branding device cases is a stylish trend to allow further promotion of the hotel's brand. Hotel uniforms should have an aura of professionalism whilst staying in touch with modern trends and hotel branding. For a fresh and contemporary look, the Isla Women's Chino Jacket and Leo Men's Chino Jacket from Dean Apparel make for a smart yet modern appearance. When paired with the Luna Chino Skirt and Logan Chino Pant, the ensemble creates a calm approach to the traditional style of a typical hotel uniform. The combination of navy, white, and tan is also applicable to any season, making it perfect for year-round use. By adding the hotel logo on the front of the jacket and adding a signature accessory, the simple and minimalist look will have a lasting effect on the hotel. The Stripe Country Shirt from RB Sellars is a timeless look made from high-quality yarn-dyed cotton
U
with a smooth, satin finish. With its 'Ocean Stripe' colouring, the Stripe Country Shirt is reminiscent of luxury whilst remaining modern. The shirt is practical and suitable for a range of positions within a hotel, and when paired with a blazer, it makes a pleasant and smart combination. Including the hotel's branding and theming into the garment, such as embroidered designs, is another key advantage. The Isabella skirt by Deane Apparel has an ultra-feminine permanent pleat, making it a tasteful, chic, and comfortable uniform item. The perfect fit for a boutique hotel, the Isabella skirt would also make an appropriate addition to a larger chain of locations. The skirt is flexible and suitable for various job types within a hotel. Maintenance is one of the most important departments of any hotel, ensuring the property is shipshape and ready to serve guests. The Utility Trouser by RB Sellars is a practical and quality choice for all the different jobs required for
Poynton Teal Belt from Parisian maintenance. Whilst maintaining a neat and tidy look, the Utility Trouser has 13 pockets and reinforced stitching. The year-round weight and relaxed fit make the Utility Trouser wearable in all seasons. Accessorising is a clever way to add a pop of colour, hotel branding, and additional patterns to a uniform. Auckland-based leatherworks designer, Parisian, has a wide range of styles and products to incorporate with any garment. Parisian’s collection of belts in different shapes
Utility Trouser from RB Sellars
WE HAVE YOUR EVERYDAY UNIFORM SOLUTION. www.fashionbiz.co.nz
hotelmagazine.co.nz
21
uniformspotlight
Men's Memphis Long Sleeve Shirt from Fashion Biz
Reversible Denim Apron from Deane Apparel
22
100%
OWNED
Colours Collection Bib Apron from Blazey Uniforms
Blossom Beauty and Spa Tunic from Blazey Uniforms
and colours is an opportunity to further hotel branding. Consider stamping a hotel logo or name onto the tongue, or by adding a custom buckle. Neckties can allow a particular pattern specific to the hotel to be incorporated into the uniform, be it similar to furnishings, logos, or patterns unique to the hotel’s location. Complementing a necktie, add a pocket square of the same material. This would solidify the pattern as an important element of the uniform and as part of the hotel’s branding. A classic look can never go a miss, especially a long white shirt. The Men and Women's Luxe Long Sleeve Shirt from Fashionbiz is a timeless ensemble paired with darker trousers or skirts. The shirt is universal for different roles within a hotel, be it reception, room service, valet parking, or restaurant staff. The Luxe Long Sleeve Shirt also comes in a blue variety, and its plain front makes for the perfect opportunity to customise with hotel logos and branding. Made from iron-wrinklefree liquid-treated material, the shirt is a practical choice. For a semi-formal and modern look, the Men’s Memphis Long Sleeve Shirt from Fashion Biz blends
corporate and semi-casual attire with various tones, including jasper green, mineral blue and grey smoke. The thick fabric blend of cotton and polyester enables minimal ironing and the ability to wear the shirt tucked in or tucked out. The shirt has been designed with a modern button-down collar, back box pleat, and an adjustable cuff and loose pocket. The Men’s Memphis Long Sleeve Shirt is a practical choice for warmer weather. As many hotels offer onsite dining through restaurants and
Men and Women's Luxe Long Sleeve Shirt from Fashion Biz
cafes, the uniform must extend to the hospitality departments. The Reversible Denim Apron by Deane Apparel has a modern, industrial look that is on-trend. Available in full-length and half-length options, the stain-resistant finish and sizeable front pocket have made the apron a practical garment for hospitality. To opt for a coloured apron best suited to existing hotel branding, the Colours Collection from Blazey Uniforms has a range of vibrant, versatile aprons with adjustable buckle and self fabric ties. Aprons are a useful addition to the uniform, not necessarily just for hospitality purposes, but other departments such as housekeeping. Spa treatments are a highlight of the guest experience, which requires staff to look the part. The Blossom Beauty and Spa tunic by Blazey Uniforms has a feature button front fastening with a concealed zip. The flattering feminine fit with mandarin collar is available in a range of different colour options, making it versatile to any hotel brand. Made using 100 percent polyester plain
weave, the Blossom Beauty and Spa tunic has been designed with short sleeves and Princess seams to make a practical garment suitable for work. The New “Blazey B2B” range allows for custom designs to be printed or embroidered onto the garment . If colder weather makes an unexpected return, the Unisex V-Neck Jersey from Deane Apparel is an efficient and essential item to add to a hotel's uniform. With a classic fit and heavy weight for durability and warmth, the Unisex V-Neck Jersey can easily be adjusted to hotel branding. Available in black and blue varieties, the Unisex V-Neck Jersey has been crafted from wool and nylon and is suitable for all hotel employees. A hotel uniform's importance is vital to a hotel's appearance and success. The cohesion of colours, range of items and hotel branding are essential elements to ensure that the uniform looks united and is a reflection of the hotel's theming, location, and seasonal wear. l
Unisex V-Neck Jersey from Dean Apparel
FASHION BIZ
I
n a world where every dish tells a story, your attire should echo that narrative. The Yes!Chef range stands as a testament to our unwavering commitment to enhancing your culinary journey. When you choose Yes!Chef, you're not just choosing apparel – you're choosing a partner that recognises and celebrates your culinary passion. Yes!Chef is more than just a uniform; it's an embodiment of your culinary identity, and we invite you to explore our range to discover the attire that resonates with your culinary journey. Whether you're a seasoned chef, an emerging talent, or a passionate home cook, our collection is designed to accentuate your experience and empower you to create culinary marvels. l www.fashionbiz.co.nz
hotelmagazine.co.nz
23
what'shot Elemental Herbology Elemental Herbology, a natural skin and body care brand based on the Five Elements of Traditional Chinese Medicine. Fresh, clean and thriving to create ultimate wellness experiences through unique treatments, innovative products, and a focus on well-being and lifestyle. Taking inspiration from traditional Chinese medicine, Elemental Herbology relates to each of the five elements; wood, fire, earth, metal and water. A balance of all five elements is needed depending on your skin type, environmental factors, lifestyle and the seasons. 100 percent free from artificial colours, SLS and mineral oils to ensure your skin is cared for from the inside out. Available in 480ml dispenser bottles, refillable or fully sealed single use, and can be secured to a shower wall with a tamper-proof holder for maximum security (no screws required). 0800 277 225 09 431 8365
Toi Aotearoa New Zealand is surrounded by breathtaking backdrops and all-round idyllic attractions. With wondrous peaks soaring sky high, both islands are set to amaze all passing visitors who get to see its majestic mountains. Prepare to be inspired as you head on a NZ Made journey with TOI across some of the country’s most incredible landscapes. The TOI skincare collection features 480ml bottles, each with the name and latitude coordinate of a NZ mountain or peak. You have the choice of refillable or fully sealed single use bottles, wall mount lockable holders (no screws required), all components are fully recyclable and formulations made here in New Zealand. Contact us today to discuss your free trial. 0800 277 225 09 431 8365
Beyond Skin Deep Beyond Skin Deep, a New Zealand owned and operated recycling program for bathroom amenities in the accommodation industry. Hard soap bars, plastic tubes and bottles, liquid soap dispensers at end of life, can all be recycled by Beyond Skin Deep. The program is complimentary with all bathroom amenities and dispensers from Starline Group (www. starlinegroup.co.nz), all waste is recycled here, and where possible, given a new life right here in New Zealand. Plastic waste is converted into posts for vineyards and farmers, hard soap bars are reformed into new bars and donated to the Rapid Relief Team (https://rrtglobal.org/nz/) for distribution to people in critical need of improved hygiene. Join Us. You Can. You Should. Today. 0800 277 225 09 431 8365
24
100%
OWNED
Ecostick Introducing Ecostick. The world's first paper-based solution to replace single-serve plastic/foil jams and spreads. New Zealand hotels and resorts use tens of millions of singe-serve plastic/foil tubs of jams and spreads a year. Once used, these are then sent straight to landfills, where they will take hundreds, if not thousands, of years to break down. Some resorts use bulk jams at breakfast, but we all know how potentially problematic that can be. Ecostick provides the perfect balance of premium, farmhouse jams and sauces, in paper-based packaging that will biodegrade in landfill. 09 579 6268 www.healthpak.co.nz
Tamara Shower Bombs Elevating the daily shower routine with the Essentially Tamara Shower Bombs, will create a luxury experience for guests. The New-Zealand crafted artisan shower bombs are made from the finest natural ingredients, and have been crafted into different sizes. The Tamara Shower Bombs enchant the senses for approximately eight minutes, and feature a range of botanical, fruit, and calming scents. The lotus-shaped tablets dissolve on their own, offering true relaxation as they fizz away gradually throughout the shower.
Latitude Wall Dispensers Push-button, refillable and lockable polycarbonate Wall Dispensers. The high performance properties of polycarbonate is the leading plastic material for various products that demand high functioning temperatures and safety. The silkscreen print with clear labelling makes for a convenient addition to the bathroom. Gilmac are committed to providing sustainable amenities that are good for both guests and the environment. Gilmac’s range of eco-friendly products are made from natural and biodegradable materials, and are designed to minimise waste and to reduce the hotels carbon footprint. One of the standout features of the Latitude range is the refillable dispensers and five litre refills. By offering these products to guests, plastic waste can be reduced, saving money in the long run. Gilmac’s dispensers are made from durable materials and are designed to be easy to refill, keeping guests happy while reducing environmental impact. The refreshing fragrance of Jacaranda and Plum will provide an unforgettable aroma for guests. Free of Paraben, the Jacaranda Plum bodywash by Gilmac will retain its scent from morning to night. The scent of Jacaranda and Plum is also available in hairwash form. 0508 888 834 www.gilmac.co.nz
022 177 1593 hello@essentiallytamara.co.nz www.essentiallytamara.co.nz
hotelmagazine.co.nz
25
amenities
Kia ora, so you’ve found our Huia Skin + Care products. They are 100% made in Aotearoa and 5% of the cost of these goes to Forest & Bird to help protect endangered species. You know how to use the products, but if you are anything like us, you’re a bit nervous about using the te reo Maori product names. Well, meet JP. He’s going to teach you some te reo Māori.
Confidence is key, give it a go!
Soap or Hopi, now you can choose 26
100%
OWNED
Body Wash, or as we call it, Horoi Tinana
Hopi Makawe, or as we sometimes say in English, Shampoo hotelmagazine.co.nz
27
amenities
Conditioning Shampoo, or as us cool cats call it, Hopi Makawe Whakanewanewa
Bath Salts, or as we like to say Tote Kaukau 28
100%
OWNED
Moisturiser, in Te Reo Maori we say Monoku, nice and smooth
Hand Wash, AKA, Horoi Ringa hotelmagazine.co.nz
29
interiordesign
REVOLUTIONISING SUSTAINABLE INTERIOR DESIGN In the ever-evolving landscape of workplace, retail, and hospitality design, the quest for sustainability remains a top priority. Designers are constantly seeking innovative solutions to create eco-friendly interiors. However, achieving true circular sustainability has been a challenge - until now. Enter Aectual, a groundbreaking company with a radical approach: starting with waste, eliminating waste during production, and ultimately bringing used products full circle through 3D printing.
30
100%
OWNED
I
n a remarkable collaboration with Tetra Pak, Aectual is pioneering the use of PolyAl, a recycled drinking carton packaging material. This partnership signifies a profound shift in how we envision interior design and architecture. Consider this staggering statistic: In 2021, Tetra Pak distributed over 192 billion packages worldwide. What if those discarded drinking cartons were transformed into high-quality architectural materials, reducing the demand for new resources? This visionary idea spurred the partnership between Tetra Pak and Aectual, united by a commitment to recycling and sustainability. Drinking cartons comprise approximately 75 percent cardboard and 25 percent PolyAl, a unique
polymer-aluminium blend. After recycling, the cardboard finds new life in creating fresh boxes, while the PolyAl becomes the raw material for Aectual's 3D printing process. Adding small aluminium fragments infuses depth and enhances colour absorption, resulting in a clay-like material with an exquisite finish. This material's versatility shines as it allows for the creation of intricate patterns and custom shapes, all tailored precisely to your interior needs. Aectual proudly offers a diverse range of digitally customisable products, offering infinite design possibilities. Objects can be easily personalised using an intuitive configurator, or digitally generated systems can be used to ensure a perfect fit within a space. Notably, there's no need for excessive stock, as everything is 3D printed on demand.
As part of its commitment to sustainability, Tetra Pak is embarking on an exciting journey to redesign all its global offices with Aectual's cutting-edge interior solutions. Simultaneously, Aectual's PolyAlbased wall systems, screens, and furniture objects have caught the attention of discerning customers and interior designers alike, making waves in sustainable design. The collaboration between Tetra Pak and Aectual exemplifies a transformative approach to sustainable interior design. It proves that the way we create and utilise materials can be redefined with innovation and a commitment to recycling. Tetra Pak and Aectual are reshaping our living and working spaces, one 3D-printed, sustainable masterpiece at a time. l
hotelmagazine.co.nz
31
check-in
RIALTO LUXURY APARTMENTS VENICE, ITALY Venice is a city bursting with culture, character and charm. A recent development will surely add to Venice's magical atmosphere and history; known internationally for its famous canals and is one of the most visited parts of Italy.
T
HDP Designs has restored 12 apartments across the city, creating new luxury accommodation venues and a touch of elegance. The Rialto Luxury Apartments by THDP are located in the heart of the San Marco district, displaying striking historical features. The area is known for its industrial history, which has inspired the architectural character that THDP has implemented. During the 15th century, the area was associated with popular artisans with a specific flare and style. Mullioned windows, shutters, and arches have all been restored to former glory, and the typically Venetian fireplaces have been reconstructed to original condition, made possible by the discovery of old photographs of the building. The living room ceilings have been restored to the original decorated stucco design, and the stairwell and railings have been left untouched. A focus for THDP during reconstruction was to restore the original wall appliques and to upgrade the lift doors with an elegant marble effect plaster and bronze grid. Designers have prioritised bringing
optimum light in all possible places, including decorated glass windows, a vast skylight, and a printed chandelier illuminated with spectacular effect. Although repaired, the marmorino walls and stairs have signs of wear that have been specifically left to showcase the building's history. A small lobby featuring outdoor furnishings and a small terrace area connects both entrances. The turquoise shades of the Venetian waters served as inspiration for the room's colour palette, as well as decorating the exterior of the hotel. Designers chose a modern contemporary style with touches of history nested in between. Each apartment in the complex has an entrance hallway, living room and kitchen area, two bedrooms, and two bathrooms. The main rooms are adorned by one of Venice's most famous canals, the Canale De La Fava. In theme with the lobby, rooms have a modern yet ornate style with neutral walls and furnishings. Designers chose the colour scheme to create a tranquil environment with a lighter palette but to encompass traditional Venetian and vibrant features. With a focus on Italian design,
hotelmagazine.co.nz
33
check-in
Sustainability was a key aim of the project, with an emphasis on including local companies to reflect the quality of Italian-made products within the complex.
34
100%
OWNED
much of the decor has been sourced from Veneto or the local area, and elements of the surrounding region, mainly water and metal, inspired the hotel. Luxurious features such as glass-panelled wardrobes and textured wallpaper add to the Italian charm, and rooftop apartments include balconies that provide panoramic views of Venice. Sustainability was a key aim of the project, with an emphasis on including local companies to reflect the quality of Italian-made products within the complex. THDP Designers also gained insight from Venetian artists in replicating the vision for the apartments. Local companies
contributing to the apartments included Italamp, who designed a collection of lamps using borosilicate and brass, which are traditional to Venice. Decorative Murano mirrors by Barbini were installed on the walls of the apartments, and fabrics company Rubelli supplied fabrics to cover the cushioning throughout the building. In 2022, the Venice Art Biennale granted THDP an opportunity to collaborate with a union of international artists to create a classic and modern design for the apartments. All decorative accessories were chosen best to represent the Venetian craft with a contemporary twist. l
hotelmagazine.co.nz
35
check-in
W SYDNEY DARLING HARBOUR Darling Harbour is one of Sydney's most popular precincts, with shopping, tourist attractions, and hospitality making it the perfect place for hotel investment. In recent years, there has been significant growth within the area, with new development and construction commencing on a regular basis.
M
arriott International W Sydney has become one of the most highly anticipated hotel openings, with its bold shape and location making it the latest addition to Sydney's impressive skyline. The new hotel is scheduled to open in October 2023, with no less than 585 luxury guest rooms and suites, allowing the hotel to become a centrepiece of the Darling Harbour area. Since plans were originally announced in 2018, the W Sydney has faced several challenges throughout its construction
36
100%
OWNED
phase. The COVID-19 pandemic, in particular, set the construction schedule back dramatically. The chic new design and interior have been specifically crafted to offer guests the ultimate accommodation experience, with a collaboration of local designers and artists recruited to bring the W vision to life. General Manager, Craig Seaward, said that W Hotels was a brand that was born in New York but destined for Sydney. "The city's pulse is so aligned with the W spirit – the sense of originality and curiosity, the unique take on
luxury, the bold attitude. Eclectic and unexpected, this new hotel will be a beacon for the harbour, a hub of constantly evolving experiences and exciting spaces that unfold from morning till late and are deeply connected to the life of the city," said Seaward. The W Sydney has incorporated an immersive experience for guests, with ultra-modern interiors by Bowler James Brindley. The vividblue interiors in guest rooms have created a luxury living environment. Modern furniture, lighting fixtures and picturesque views make for an optimal accommodation experience.
BTWN restaurant has already gained notoriety, located between the city's sweeping expressways and views of the harbour. Its focus on modern Australian cuisine has been paired with its inclusion of locally grown produce. The Living Room doubles as a meeting place for guests to convene during the day, as well as a social space to take in the buzz of the local area. A double-storied bar called 29/30 will also be included in the property and will serve wine, cocktails, and a Basque-inspired tapas menu whilst surrounded by a 30-metre mosaic infinity pool. A yacht-inspired interior and menu decorate the bar's upper tier on level 30 and includes a menu of elevated cocktails and vintage champagne. W Sydney aims to offer guests a day and night hospitality service whilst being a popular social destination and sleek retreat. Celebrity stylist, Jess Pecoraro, has created the uniform for hotel workers. The hotel's shape and size have become instantly recognisable to locals and tourists, with its grand ribbon effect creating a magnetic day and night landmark for the city. An IMAX movie theatre is housed within the complex to enable public engagement within the building, and its harbourside location next to shopping malls has added to its existing popularity. l
hotelmagazine.co.nz
37
check-in
MADI PAIDI BANGKOK AUTOGRAPH COLLECTION Inspired by the relaxing, residential, and charm of its city, the Madi Paidi Bangkok, Autograph Collection has opened its doors, giving guests the experience a boutique collaboration of cuisine, culture, and entertainment.
T
his is the first Autograph Collection hotel in Thailand and has been an exciting first for Jennifer Connell, global brand leader for the company. "Thailand has always been a popular destination for travellers and that Bangkok is a city with rich backstories and a unique sense of style. Madi Paidi Bangkok, Autograph Collection will transport guests on an exciting journey into the city’s heart and soul, leaving a lasting imprint for them that is exactly like nothing else,” said Connell. The hotel is a combination of an elegant timber-clad exterior, tumbling foliage and a verdant roofline that has blended seamlessly with the natural backdrop of the area. Interiors within the guest rooms have been inspired by the ‘classic meets contemporary’ influence, with a multi-sensory world of art, craft, taste, and texture to connect the hotel with the neighbourhood of Thong Lor, Sukhumvit. Thailand’s precious topaz, sapphire, and emerald gemstones have been used as the main colour palette for the hotel’s 56 rooms. The rooms range from 32 to 56 square metres and include a living area, kitchen amenities, and 24-hour room service. For a bite to eat, EKKALUCK has become the hotel's signature restaurant. The refined dining venue has specifically crafted a menu of local cuisine for breakfast and light lunches, before transforming
38
100%
OWNED
Madi Paidi Bangkok, Autograph Collection will transport guests on an exciting journey into the city's heart and soul, leaving a lasting imprint for them that is exactly like nothing else,
into a fine dining experience at night. Executive chef, Wuttisak Wuttiamporn, has personally selected ingredients from niche suppliers and small-scale farms and fisheries to create an authentic culinary journey. General manager of the Madi Paidi Bangkok, Autograph Collection, Roger Parnow, said that he was looking forward to welcoming globetrotters to Bangkok, whether it's for a peaceful urban getaway or an exhilarating adventure.
“I am thrilled to introduce guests to Madi Paidi Bangkok, Autograph Collection, a truly singular hotel that will tell the story of its destination and create inspiring and eclectic guest experiences. By embracing the paradox between Soi Pai Dee Ma Dee's residential charm and the buzzing energy of Soi Thong Lor, every guest can find their own way to explore this dynamic city,” added Parnow. With the Thong Lor BTS Skytrain station a short distance away, and a
30-minute drive to the airport, Madi Paidi Bangkok, Autograph Collection is in an ideally central location. This is a milestone 50th hotel property in Thailand for Marriott International, which has further plans for development within the country. A further ten hotels are in the pipeline to be completed by the end of 2024. Leading with luxury, Marriott International will debut its Ritz Carlton brand in Bangkok for the first time, with other openings in Phuket and Sukhumvit. l hotelmagazine.co.nz
39
Meet the Manager
RAPHAEL LEE THE PULLMAN AUCKLAND 40
100%
OWNED
Raphael Lee is a duty manager at the Pullman Hotel in Auckland. Whilst his career has continued to grow in recent years, hospitality differed from his original plan.
L
ee initially pursued engineering studies at the Auckland University of Technology. He soon realised it wasn't for him, which is when he began as a porter at the Pullman Hotel. This ignited his interest in pursuing and completing a bachelor's degree in international hospitality management with a major in accommodation. Feeling a sense of dedication and passion for this particular field of study, Lee was focused on building a career within the industry. He
said that working as a porter was an enjoyable experience, and it served as a fantastic introduction to a much broader and exciting opportunity. Over the years, Lee became increasingly comfortable and knowledgeable about the hotel's procedures, which sparked his interest in becoming a receptionist. Investing tremendous effort into his work, Lee took on four-day and two-night shifts, driven by his desire to expand his knowledge and skills in every possible way. One of the areas that he has particularly hotelmagazine.co.nz
41
I have gained a wealth of knowledge and experience through interacting with a wide range of individuals worldwide. Listening to their experiences, opinions, and cultures has been fascinating and enriching,
44
100%
OWNED
enjoyed has been the diversity of guests he works with. "I have gained a wealth of knowledge and experience through interacting with a wide range of individuals worldwide. Listening to their experiences, opinions, and cultures has been fascinating and enriching," said Lee. The job has allowed him to build strong relationships, empathise with others, and approach situations with an open-minded perspective. Working with colleagues from various backgrounds has also been a highlight for him. He said that every day brings new and unpredictable situations, providing opportunities to learn and grow. His Korean name is DongChan Lee, and as a receptionist, his former manager at the time often said, ‘Don't Change, Dongchan’. This was one piece of advice that Lee found motivating and encouraging, and it is a reminder that he should stay true to himself.
It would be unrealistic to say that Lee's typical day at the Pullman is smooth sailing, as unique and complex challenges can occur anytime. Lee pointed out that it is vital to have a passionate team around in these moments. A typical shift starts by following procedures and routines that ensure the efficient functioning of the hotel, making subsequent days easier for everybody. Handling check-ins and check-outs while managing his staff team to provide the five-star standard of which the Pullman obtains. Lee noted that because it is a big hotel, ensuring the administrative work and behind-the-scenes tasks are executed meticulously and accurately is crucial. Attaining the position of duty manager stands out as one of the most significant achievements of his career. When he was a receptionist, Lee always aspired to be like one of his managers. Reaching that goal came with its share of surprises and obstacles.
"The responsibilities accompanying the job extend beyond what meets the eye, and experiencing it firsthand was genuinely enlightening. I felt lost when I received this position, questioning whether I was doing the job to the best of my abilities." Lee also added that being able to share his knowledge and guide a new set of motivated staff who shared similar goals felt like he could make a difference in some people's lives. The appreciation from his colleagues and those around him show is a further encouragement for him to strive for success. Looking ahead, Lee aspires to attain higher positions within the hotel industry, such as director of operations or general manager. He said that he is aiming to progress and achieve significant milestones continually. Lee genuinely enjoys the industry he works in, and his ultimate aspiration is to apply his knowledge and experiences in hotels all over the world. l
What makes a 5-star experience? It’s all the little things. From the moment your guest sets foot on the property, he or she begins evaluating every little detail. Replaces a table’s existing screw-in feet Stabilises tables with a press of the table top Internal locks provide unrivalled stability Enables the alignment of table tops Independently tested by FIRA Exceeds - international standards for Stability, Strength, Durability & Safety (BS EN 581-1:2006 & BS EN 581-3:2017) Install in seconds. No tools required Saves you time, money and frustration while improving your customers’ experience
Ph: 09 444 9078 I Email: sales@cooktech.co.nz Web: www.cooktech.co.nz hotelmagazine.co.nz
45
AWARD WINNING VINEYARD Nestled within the heart of Northland is The Landing, an oasis combining the best of locally sourced wine and luxury accommodation full of character.
F
ounded in 1999, The Landing was originally intended to preserve, restore and develop a new and unique piece of land. With significant historical, cultural and environmental value in the Bay of Islands, The Landing is a place where local and international visitors can enjoy the best of New Zealand. The Landing’s award-winning vineyard is the largest in Northland, with an adjoining boutique winery. Known for its depth and complexity, the 23-acre vineyard is surrounded by 360-degree ocean and countryside views. Head of marketing at The Landing, Rochelle Gray, said that a stay at The Landing is a ‘classic New Zealand holiday’ at a premium and completely authentic level. “When you arrive at The Landing, it’s clear why this was the place chosen for the first shared community of Māori and European people. The peninsula is bathed in sunshine and fringed with whitesand beaches, looking across the Bay of Islands with over 140 islands and a rich marine ecosystem.” The unique blend of
46
100%
OWNED
When you arrive at The Landing, it's clear why this was the place chosen for the first shared community of Maori and European people.
betweenthevines accommodation has seen The Landing become a popular holiday destination. The Landing Residences offer premium boutique lodge-style accommodation on a secluded 1000acre property set on the Purerua Peninsula. The four architecturally designed Residences nestle in a stunning coastal landscape with access to six private beaches. Located on the water’s edge, The Boathouse features a double-height living space, generous bedroom suites, a covered courtyard, terraces and an outdoor fire. The Vineyard Villa has vast views across The Landing and out to sea. Glass walls in the living space slide away to transform the pavilion into an outdoor room. Located above Wairoa Bay, the lodge-style Gabriel Residence has magnificent views in all directions with extensive outdoor living spaces, including a large courtyard with an outdoor fire. A huge entertainer’s
kitchen with scullery and spacious living and dining areas service four master bedroom suites. All four of the residences were designed by Cheshire Architects, with a focus on offering seclusion and privacy. Tying the estate together is the vineyard itself. Introduced in 2007, the vineyard produced its first vintage in 2010. Since then, Sangiovese, Pinot Gris, Montepulciano, Malbec, Cabernet Franc and Merlot have been added. The property has been developed into 43 registered archaeological sites, including pa sites, middens and the remains of the first colonial village, with an aim to restore native flora and fauna. The Landing has over one million trees on site and is now home to an abundant population of Kiwi. Gray added that the quality of the offering is world-class, with past guests including a former U.S.
president. Every detail of a guest’s stay is attended to closely and adjusted where necessary to make it a truly individual experience. “The Landing offers guests the opportunity to experience a rare combination of authentic New Zealand experiences at one site under one provider. Every step of the wine-making process takes place on-site, starting in the vineyard and finishing at our state-of-the-art winery.” In 2021, The Landing became the first luxury lodge in New Zealand to be certified Carbonzero by Toitū Envirocare, New Zealand’s leading certification body. “We continue to work to restore the environment and natural heritage of The Landing through reforestation, eliminating predators of our native birdlife and developing our sustainable vineyard, as well as contribute to environmental preservation.” l
hotelmagazine.co.nz
47
column
SYSTEMICALLY UNDERINVESTING We have a real problem. I have long argued that New Zealand undervalues and underinvests in tourism infrastructure, with comically low levels of government investment announced in celebratory tones by politicians and policymakers. Compared with the massive tax revenues generated by the tourism industry, the central government simply needs to do more to support supply-side tourism investment and facilitate sustainable growth in tourism infrastructure.
James Doolan STRATEGIC DIRECTOR HOTEL COUNCIL AOTEAROA
T
he evidence is now clear that New Zealand is also systemically underinvesting on the demand generation side. There has been substantial decline in central government funding for Tourism New Zealand over the last decade, especially since 2018. The growing gap between the two lines shows how far funding of Tourism New Zealand has fallen in real terms. In short, if the government’s recent announcement of a $15 million reduction in Tourism New Zealand baseline funding for next year is implemented, it means topline annual investment into Tourism New Zealand’s destination marketing will have decreased by 16.3 percent over ten years. Meanwhile, cumulative inflation over that same period is on track to reach a whopping 32 percent. The outcome? Less money for Tourism New Zealand’s activities in a much higher-cost operating environment. Turning to the underlying numbers, in FY2014, the central government
48
100%
OWNED
funded Tourism New Zealand to the tune of $115.9 million. Keeping up with inflation only, that funding should reach $153 million in FY2025. Instead, Minister of Finance, Grant Robertson, is proposing to fund only $97 million, which is an annual shortfall of $56 million or 37 percent below where it should be. This is evidence of a severe and sustained degradation in funding for Tourism New Zealand, the organisation behind the country’s internationally acclaimed “100 percent Pure” campaign. What has happened to Tourism Australia funding in the same period? The Aussies value their tourism industry, and funding has moved from AU$130 million (2014) to AU$184.5 million (2024), a 42 percent increase. International tourism is competitive, and Australia has made many more good moves than New Zealand in the last decade. New Zealand’s visitor economy in 2025 will be much larger than in 2014, even after the massive damage caused by the COVID-19 pandemic and closed borders. The minimum wage has risen by 60 percent across the same period, and the population has increased by 15.6 percent. The period under analysis included the 865 days of COVID-related closed borders, during which topline annual revenue from international tourism fell by 91.6 percent ($17.6 billion to $1.5 billion). Profitability for tourism businesses is still below pre-COVID levels, which means New Zealand cannot afford to put the brake on its international marketing activity. It is mind-boggling that New Zealand’s leaders would consciously and deliberately choose to de-fund and weaken our international tourism
marketing agency at this point in the cycle. Tourism was once New Zealand’s largest export industry, and will reclaim that spot sometime in the next ten years. Has no one noticed the trade deficit problem? On top of these problems at a national level, our largest city and principal international gateway (Auckland) has done the same thing, cutting destination marketing and event attraction to the bone after boxing itself into a corner with the ill-fated and poorly-designed Accommodation Provider Targeted Rate (APTR). It is beyond time to double down and invest in New Zealand’s tourism industry. Tourism is an export industry that creates meaningful employment and drives regional transformation. It can help New Zealand rise up in response to our current economic challenges, including the stubborn trade deficit and stagnant growth. Who has a vision to transform New Zealand truly? Tourism could be the missing piece of the puzzle if done right. Whoever reflects on this graph understands the urgent need for a credible plan to reform and reimagine New Zealand’s entire tourism industry. Policymakers must demonstrate a genuine desire to fix this dramatic fall-off in both demand-side and supply-side funding of tourism, or else the damage could take years to repair. Serious conversations need to be quickly between all stakeholders, or New Zealand’s once-stellar tourism industry will continue to lurch from crisis to crisis. In years to come, we cannot pretend we didn’t see it coming. l
Email outdoorconcepts.co.nz or call 0800 266 206
Meet the Chef Located within the heart of the Whitsunday Islands is the Daydream Island Resort and Living Reef. With 240 rooms and suites with tropical views of gardens and the ocean, Daydream Island Resort has become one of the most popular places to stay within the region, which is just 55 kilometres off the coast of Queensland.
C
Craig Robertson EXECUTIVE CHEF DAY DREAM WHITE ISLAND RESORT
50
100%
OWNED
raig Robertson has just been appointed as the resort’s new executive chef, a job he has been qualified for since his introduction to the culinary world at age 15. Since he began his career in the kitchen, which started with an apprenticeship on the Gold Coast, Robertson has worked in some of the most prestigious hotels within Australia and the Pacific during his illustrious 35-year career. Robertson said that his new role immediately attracted him, as he envisioned what he could bring to the resort. “The job at Daydream Island Resort and Living Reef appealed to me because I could see how much potential there is to bring the resort back to its former glory following the pandemic and Cyclone Debbie. Plus, it’s a pretty amazing place to go to work every day,” said Robertson. As part of his new role, Robertson would like to introduce beehives, new gardens, and would like to eventually
grow his own produce on the island. As executive chef, Robertson is responsible for overseeing all culinary offerings, including the two onsite restaurants Infinity and Inkspot, as well as the breakfast buffet ‘Graze’, and catering for all functions and events. His favourite dish to prepare is freshly caught fish, paired with local produce, which he has planned on integrating similarly styled dishes onto the menus at Daydream Island Resort and Living Reef. He added that Queensland is an ideal location for seafood and that several ingredients grown in the state can best represent the people and the location on the plate. Robertson said that he hopes to be able to provide a successfully run culinary experience for guests to enjoy, which would result in a happy team and guests. “I’m really looking forward to reinvigorating the culinary experience at Daydream Island Resort with
There is so much potential to elevate the food and beverage offering at Daydream Island Resort, and I'm thrilled to be working with the team to create a more redefined standard of dining without the high-end price tag. new concepts and ideas constantly emerging. I also want to ensure we maintain quality standards by using sustainable ingredients and suppliers who practice sustainability.” Offering guests a first-class dining experience at a competitive price point is a priority for Robertson, as he doesn’t want people walking away talking about the view. “There is so much potential to elevate the food and beverage offering at Daydream Island Resort, and I’m thrilled to be working with the team to create a more refined
standard of dining without the highend price tag.” One of his proudest achievements throughout his career was working as the executive chef of the reopening team at the Intercontinental Hayman Island Resort, and for his work in the same role for the opening of the Langham Gold Coast. Daydream Island Resort and Living Reef has a wide range of restaurants and bars, and has been awarded an Eco Tourism certification, the only location within the Whitsunday Islands to have been acknowledged. l
hotelmagazine.co.nz
51
Call Caroline on (09) 304 0142 ext 703 or caroline@reviewmags.com