Annoying issues

ANNOYING ISSUES AND SWEET SOLUTIONS

Pet peeves, we all have them, and with large-scale issues like labour shortages, cost inflation and the ongoing impacts of the pandemic already causing chaos in the industry, no one needs any other annoying issues to deal with.

Restaurant & Café is here to help find solutions for the little irritations that left unresolved, can turn into a giant headache, costing you time, money, and most importantly customers.

Let’s start with one of the most annoying things for a hospitality business to deal with. Whether you’re a small local café or finedining establishment, there is no greater bane in life for both staff and customers than a wobbly table!

GOT THE WOBBLES

It’s one thing finding a table that has a slight wobble, but to discover your café or restaurant is riddled with wobbly tables can be a nightmare. Not only is it incredibly frustrating but customers will judge you on your stability.

Some common assumptions customers make about establishments with wobbly tables include: • Inadequate Funds for Change - Though a wobbly table may not be high on your list of priorities, you should consider the benefits of a properly aligned table. This is where your customers eat and where some may go for some alone time.

This means that despite your excellent customer service and polite wait staff, a wobbly table can still give the impression of an unsuccessful business. • Disregard for Customer

Satisfaction - Wobbly tables can be a nightmare for owners striving for good reviews and positive feedback. Given the increasing use of social media and the number of people you see using their smartphones whilst eating or drinking it’s easy to imagine businesses getting negative reviews posted online.

A SWEET SOLUTION

Luckily, CookTech has the solution to solve those wobbles with FLAT Equalizers. These high tech table feet stabilise wobbly tables, saving restaurants time and money, all while improving their customers’ experience.

Equalizers replace a table’s existing screw in feet and adjust to uneven surfaces following a gentle press on the table top. The equalizing feet encompass adjusting hydraulic technology within the foot and help users align multiple adjoining table tops.

It was important for Alan Swafford, Director of CookTech to have a table wobbling solution because, “Wobbly tables are just plain annoying!”

“I’ve heard feedback from customers who say they won’t go back to a place that has wobbly tables,” noted Swafford.

“Business owners want to create a memorable dining experience, but not in a bad way. And we know they have enough to worry about without worrying about wobbly tables.”

What’s great is you don’t need new tables. You just need FLAT Equalizers:

• Stabilizes tables with a press of the table top • Internal locks improve stability • Enables levelling and alignment of table tops • Highly durable - exceeds international standards (BS

EN 581-1:2006 & BS EN 581-3:2017) for safety, stability, durability, and strength • Installs in seconds. No

tools required. • Saves you time, money and frustration while improving your customers’ experience

FLAT Equalizers are reinforced plastic feet, each housing a stainless-steel thread which, when compressed by pressing down on the table top, activates our hydraulic stabilization technology, taking the wobble out of the table.

What’s more, when tables are pushed together for larger parties, FLAT Equalizers will ensure the tables are level and seamlessly aligned. Simply raise or tilt one of the uneven tables so that it matches the other table, and the feet will adjust, creating a seamless alignment.

“They are particularly great for outdoor dining situations where the ground is often uneven, perfect as we come into the summer season.”

FLAT Equalizers come in a variety of sizes (metric and standard/UNC) to fit almost any table with screw-in feet. They’re designed to protect against impact and corrosion, and are fully sealed to block out dirt, food particles and other grime.

Better yet, they are in stock at CookTech’s Auckland warehouse and are available for overnight courier supply nationwide.

Unstable tables can hurt your business and tarnish your establishment’s brand image. Stop the wobbles with FLAT Equalizers from CookTech.

Do you have an annoying issue you’d like us to find a solution for? Or perhaps you have a perfect quick fix, either way we’d love to hear from you, contact sophie@reviewmags.com.

What makes a 5-star experience?

It’s all the little things. From the moment your guest sets foot on the property, he or she begins evaluating every little detail.

Replaces a table’s existing screw-in feet Stabilises tables with a press of the table top Internal locks provide unrivalled stability Enables the alignment of table tops Independently tested by FIRA Exceeds - international standards for Stability, Strength, Durability & Safety (BS EN 581-1:2006 & BS EN 581-3:2017) Install in seconds. No tools required Saves you time, money and frustration while improving your customers’ experience

Ph: 09 444 9078 I Email: sales@cooktech.co.nz Web: www.cooktech.co.nz