$
9.95
July 2017 • Vol. 10 No. 7
RISING STAR . . . Mark Troup-Paul, Four Square Kaiti, Gisborne (See page 28)
editorialcomment KILLING THE QUEUE
concept store letting customers select items and leave without going through the traditional checkout format. Payment is automatic with customers logging the selected items on an app. Challenges still remain for Amazon Go however, who looked to be the leader in the dotcom sphere as not all consumers are comfortable with the model, in particular the ageing demographic who are more familiar with human interactions. It also faces issues of practicality – while the store may work in a smaller grocery format, it hasn’t accounted for the megastores with over 50,000 stock keeping units. Aside from these issues the winning formula seems to be the ‘get-in get-out’ one – a far cry from the early grocery stores where customers would point out items they wanted and wait for the attendant to collect them, a process that was slow and inefficient. “The technology is clearly viable, it’s not pie-in-the-sky stuff,” according to Oliver Wright, managing director for consumer goods and services strategy at Accenture. “I think it looks like the future for a lot of convenience shopping because people want to make
transactions really quickly and the model is optimised for that.” But what does the next decade see for the grocery industry? Supermarkets look to divide into two categories – convenience and customer-centric experiences. “We will continue to see the growth of value retailers and direct-toconsumer brands offering quality and convenience,” said Helen Merriott, partner and head of markets for UK and Ireland Advisory at EY. “The challenge for the supermarkets is how to get the balance right between chasing efficiency improvements to fund lower prices and last-mile delivery, while also funding higher levels of experience and service at touchpoints that matter. Retailers will increasingly need to offer theatre and/or frictionless shopping experiences to be successful.” Smaller players thinking outside the box, however still have some market share albeit small. Speed, cost and convenience may be the driving force behind change drive, but so too will quality, provenance and ethics. Consumer priorities go further than just getting out the door.
SEPTEMBER 2 2017: Grocery Charity Ball, Auckland
NOVEMBER 22-25 2017: SIAL Interfood, Jakarta, Indonesia
APRIL 24-27 2018: FHA2018, Singapore
SEPTEMBER 11-15 2017: PRO FachHANDEL & drinktec, Munich, Germany
DECEMBER 11-13 2017: SIAL Middle East, Abu Dhabi
JUNE 13-15 2018: SIAL ASEAN, Manila, Philippines
OCTOBER 7-11 2017: ANUGA, Cologne, Germany
MARCH 20-23 2018: Anuga FoodTec, Cologne, Germany
OCTOBER 21-25 2018: SIAL Paris, France
Sarah Mitchell Editorial Director
The way in which people shop and pay has changed dramatically over the past ten years as the use of mobile and wearable payments increases, retailers have been searching for ways to make their customers’ lives easier, in particular with use of technology. Experts think this is the future, especially in an era of instant gratification and when the number of purchases made online are only increasing. But for this to work for grocery – supermarkets need to mimic the ease of the online experience. Efficiency has become a priority for supermarkets with many big players offshore looking to make the checkout queue obsolete. December saw the first Amazon Go grocery store open in the US, with the
The NEW ZEALAND BEVERAGE COUNCIL is an industry association whose members cover all aspects of the non-alcoholic beverage market both in New Zealand and the export markets. The Council members are spread throughout New Zealand and come together annually for an industry conference that covers industry issues and is addressed by international speakers. The organisation monitors product quality and sets standards for the industry and runs national competitions and awards.
THE NEW ZEALAND BEVERAGE COUNCIL (NZBC) P.O. Box 47, AUCKLAND 1140, New Zealand. Email: info@nzbc.nz Phone: +64 9 309 6100 DDI: +64 9 302 9932
diarynotes MAY 2-4 2018: SIAL Canada, Montréal
contents
04 News 12 International Aisle 18 The Distributors 22 What’s New 24 Columns
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13 20 25 SupermarketNews is published under license. Please direct all enquiries and correspondence to SupermarketNews. The opinions and material published in this edition of SupermarketNews are not necessarily those of the publishers unless specifically stated. All material in this publication is copyright and may only be reproduced with the consent of the publisher. Copyright 2017
PUBLISHER Tania Walters, tania@reviewmags.com
EDITORIAL STAFF Caitlan Mitchell, caitlan@reviewmags.com Mark Fullerton, mark@reviewmags.com Courtney Macris, courtney@reviewmags.com
GENERAL MANAGER Kieran Mitchell, kieran@reviewmags.com
ADVERTISING SALES Felicity-Anne Flack, felicity@reviewmags.com
EDITORIAL DIRECTOR Sarah Mitchell, sarah@reviewmags.com
SENIOR DESIGNER Raymund Sarmiento, raymund@reviewmags.com
CHAIRMAN Peter Mitchell, peter@reviewmags.com
ATTENTION GROCERY SUPPLIERS The Food and Grocery Council is an industry association for grocery suppliers providing members networking, events, industry information and strong advocacy. Contact us for information on the benefits of membership: Katherine.rich@fgc.org.nz • Networking • Industry Updates • Conference and Events • Education and Training • Advocacy and Law Reform
ISSN NO. 1173-3365 Suite 9, Level 3, 20 Augustus Tce Parnell, Auckland PO Box 37140 Parnell, Auckland Tel (09) 3040142 Fax (09) 3772794
www.fgc.org.nz
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SOFT, STRONG AND
E TRA
ONG!
DRIVING FURTHER GROWTH IN THE LONG ROLL SEGMENT – NOW 25% + VALUE OF TOTAL TOILET TISSUE*
RETAIL EFFICIENCY The new pack has a small footprint (13 rolls worth of paper on a 3-roll footprint) so is shelf and display efficient, with a similar efficient environmental footprint considering packaging, warehousing & freight!
CONSUMER CONVENIENCE Now an even bigger softie, CottonSofts XL is more than twice as long as most rolls, which means consumers don’t need to change the roll as often.
CottonSofts proud supporter of Bowel Cancer NZ, Environmental Choice NZ and foundation supporter of soft plastic recycling in NZ *Source; IRI $ Share of Toilet Tissue MAT to 09/04/17
news NEW GROCERY FORMAT LAUNCHED
A new small format grocery brand has entered the market with the launch of Fresh Collective by New World. The store on Constellation Drive in Auckland’s North Shore is the first to showcase this new brand. This store joined the Foodstuffs North Island co-operative in May, and has been operating under a temporary New World banner since then. It has now reopened with a new look, new layout and new product offerings. “For some time now, we’ve been analysing what we offer our urban customers,” Foodstuffs North Island CEO Chris Quin said. “We wanted to give them a smaller grocery experience that answers that question of ‘what will we eat tonight’ with plenty of fresh produce and takehome meal solutions. “The store has fresh food at its heart, with an extensive deli counter, a full specialty cheese range
and an extensive range of fresh fruit and vegetables. It brings the best of what New World offers to a small, local store. Fresh Collective by New World also has your everyday grocery needs, so that you can top up with the basics at the same time,” said Quin. “We’ve been researching how our customers use our stores. In urban areas, they pop in several times a
week for different reasons.” The concept has been in the pipeline for some time according to Quin. “We created a prototype of what a Fresh Collective experience would look like, which allowed everyone involved to walk around inside it and comment on the design and customer flow. That was a first for us, and we found it a really useful, creative part of the process. To be able to pick up the deli counter and move it to another position, or make an aisle a little wider, was really helpful.” The next Fresh Collective by New World store will open in Mt Albert in the coming weeks. The Alberton Four Square store has been closed since June 20 while the refurbishment work takes place. “We intend to keep refining the concept as we go, to suit each community. So, there will be exciting features at the Mt Albert store that are different to what’s on offer at Constellation Drive. We are looking at other urban areas in the North Island where Fresh Collective by New World will suit our customers’ needs.” n
SYMBOL RECOGNISED BY CONSUMERS The little green frog, now found on Dole fresh pineapples and Ecuadorian bananas is the Rainforest Alliance certification logo recognised by consumers around the world as a symbol of environmental, social and economic sustainability.
TEGEL APPOINTS BLIZARD
Consumers can now Follow the Frog in New Zealand in the hopes of being better, doing better and living better. With deforestation happening at the rate of 80 trees every four seconds in the Amazon, the need to shop for sustainable goods has never been so important. Knowing this, Dole is reinforcing its commitment to excellence across operations, with a sharp focus on sustainability, employee wellbeing and products that meet stringent health, safety and environmental standards. Agricultural expansion is responsible for 70 per cent of global deforestation, therefore, the Rainforest Alliance’s green frog seal is your assurance that the goods and services were produced according to strict environmental, social and economic standards that curb deforestation, protect wildlife and improve conditions for workers, families and communities. Around the world, 1.6 billion people depend on forests for their livelihoods. The Rainforest Alliance works directly with farmers in more than 40 countries, including the Amazon – essential to regulating the Earth’s climate. The Rainforest Alliance Certified seal features a frog because the amphibians are ‘indicator species’. Their presence in areas of agricultural activity is a symbol of environmental health, and frogs are found on every continent except Antarctica. Encouraging consumers to Follow the Frog by choosing sustainable products is one way to help spread the word while also keeping an eye out for Dole’s Facebook page, and the hashtag #FollowTheFrog for upcoming initiatives. n
Leading poultry producer Tegel Group Holdings Ltd (Tegel) has announced the appointment of Neil Blizard to the role of National Sales Manager, Retail. Blizard brings to Tegel a strong background in FMCG, most recently with Bluebird Foods where he led the grocery team. Blizard’s experience at Bluebird and as part of the wider PepsiCo group will be valuable to Tegel as the company builds on its strong relationships across the retail sector. In addition to Bluebird, Blizard brings experience from his previous roles at Cerebos Greggs, Heinz Wattie’s and SC Johnson in account management and grocery experience both in New Zealand, and in international markets. Tegel general manager sales and marketing, Christine Cash said his experience will provide fresh thinking across Tegel’s retail business. “New Zealand retail is at the heart of our business, and poultry is the number one protein for our retail partners and their customers,” said Cash. “Tegel is an iconic New Zealand brand, built on innovation and customer service. We are very pleased to have the benefit of Neil’s experience to build on our efforts in this area.” n
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COMMITMENT TO FREE RANGE Lewis Road Creamery has announced that it will use only free range eggs in its ice creams starting from this month, a commitment that sets a new standard for supermarket ice creams. Founder Peter Cullinane said customers care about cage-free eggs, but outside of the egg carton aisle it can be difficult for them to make purchasing choices that support their beliefs. “It is rare for ice creams in the supermarket chiller to be made with free range eggs so we are proud that, to the best of our knowledge, we are the only ice cream brand in supermarkets to do so,” said Cullinane. Lewis Road Creamery launched its range of ice creams in early 2016, but was previously unable to source sufficient quantities of free range egg yolks from suppliers. However, Dunedin-based company Zeagold Foods, has secured sufficient supply to provide Lewis Road with the volume of free range egg yolks it requires to produce its ice cream. These eggs can also be traced directly back to the free-range farm where the hen laid them. “We have wanted to make this move for some time, so we are really pleased we can now source sufficient quantities to make all of our ice creams using free range eggs. Five of our seven ice creams now use free range eggs, with the remainder moving to free range by summer.” Lewis Road’s move to free range coincides with the launch of its latest ice cream flavour, Lewis Road Creamery Peanut Butter Ice Cream made in collaboration with another popular Kiwi brand – Pic’s Peanut Butter. n
NEW BLUE
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news INTERNSHIP PROGRAMME LAUNCH
In response to overwhelming feedback, the FGC Talent working group are pleased to present an initiative to create a pipeline of top talent for the FMCG industry. Members are invited to the launch of the Inaugural FGC Internship Programme on the 27 July at Pernod Ricard in Auckland. The session will outline the opportunity, the attraction, selection and recruitment process along with the training programme included. The FGC internship programme in association with Talent Solutions and BizAdvisor offers the opportunity to connect with talented university students before they graduate, marketing, attraction and screening coordination by industry experts, a tailored FMCG training programme, the chance to evaluate potential future graduate candidates during the internship and the ability to build brand on campus now and engage brand ambassadors for the future. Registrations will be taken at the launch event for organisations keen to take part with applications to students opening from 31 July. For more information contact Seren Wilson, seren@talentsolutions.co.nz. n
OPMETRIX CONTINUES TO INNOVATE IN MOBILE FIELD MANAGEMENT With the advent of global software solutions, it’s good to see New Zealand ingenuity making great in-roads in mobile tech. The New Zealand owned and developed Opmetrix Mobility Solution has continued to serve our local FMCG market strongly by developing features relevant to the local New Zealand market. With a strong field base of over 1500 active users completing over a quarter of million in-store visits to Foodstuffs and Progressive channels last year alone the Opmetrix brand is growing fast. Their latest innovation, linking Opmetrix field data to the popular Microsoft Power BI Dashboard and reporting suite, is clearly focussed on delivering stronger analytics to sales managers and brand owners who want to create their own
specific reporting environments. Microsoft Power BI is a low-cost business analytics tool part of the Office 365 suite. It delivers strong insights simplifying data to drive ad hoc analysis. Power BI produces beautiful reports and personalised dashboards that can be published within your organization to consume on the web and across mobile devices. “Power BI is the new Excel!” said Oliver Huggins, managing director and founder of Opmetrix. “It allows non-programmers to take the core data Opmetrix collects, including distribution, shelf and promotional activities, then analyse and share the information with ease. Custom dashboards have always been expensive and complicated – however with Microsoft’s low cost licence structure and an automated data feed from Opmetrix, it’s now easily available to all.” The Opmetrix brand is continuing to expand in New Zealand and Australia. Endeavour Consumer Health, a division of the Ebos Group implemented Opmetrix for their grocery and pharmacy teams late in 2016. They recently picked up the New Zealand agency for Philips Consumer Lifestyle and also purchased Red Seal in the last 18 months to add to their strong brand portfolio. “I am pleased with the Opmetrix implementation,” said sales director Paul Doyle. “Our team is making really good progress – it’s a must to have a good CRM system in place and Opmetrix fits well for what we are doing in the marketplace.” n
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news FEATHERSTON JOINS BOOMERANG BAGS
July marks the start of Plastic Free July and it’s also when Featherston supermarket shoppers can ditch their plastic bags for a free handmade tote. Featherston is the latest town to join ‘Boomerang Bags’ an Australian-born scheme to help reduce the use of plastic bags by providing reusable tote bags that shoppers can borrow for free and bring back. All the bags have been sewn by volunteers from materials donated by locals. South Wairarapa Council’s Creative Communities scheme helped kick-start the project with a $1000 grant. The bags will first be available from Featherston’s SuperValue supermarket. The team chose the supermarket because it’s the place most people are likely to accept a plastic bag. The owners and manager have wholeheartedly supported the scheme, including donating $200 towards materials. Later in the year the bags will be available at the popular Featherston vegetable market. n
COUNTDOWN GLENFIELD OFFICIALLY RE-OPENED The much-anticipated Countdown Glenfield officially re-opened this morning after an extensive six-month refurbishment. The $8 million refurbishment includes an expansive new produce department, a dedicated health food section, and the latest energy efficient fittings and equipment. The new store features some exciting new additions including a new look deli, in-store bakery, more checkouts including self-service checkouts, and a large dedicated health food section.
Countdown Glenfield is equipped with energy efficient fittings and equipment, including the next generation of energy and carbon refrigeration. Countdown’s transcritical refrigeration system only uses naturally existing carbon dioxide which is a true natural refrigerant system that has zero greenhouse gas emissions. Glenfield is part of Countdown’s continued commitment to investing in its existing store network around New Zealand, with more work happening around the country to upgrade stores. n
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news CHOOSE BORN & RAISED IN NZ, SAYS NZ PORK
New Zealand Pork has developed a new ‘trustmark’ to help Kiwis choose the pork products that have been ‘Born and Raised in New Zealand’, with new labelling in stores in July. New Zealand Pork General Manager Sonya Matthews says the new trustmark has been developed through extensive research and insight from local consumers. “Kiwis love the taste of fresh New Zealand pork, bacon and ham, and see it as a really versatile food,” said Matthews. “They also understand New Zealand has some of the best farming standards in the world – but find some of the labelling confusing when they’re shopping for local products.”
“That’s why we’ve developed our new Born and Raised in New Zealand labels, which highlight the freshness and quality of our pork products, and the care taken in producing them. The label also provides independent verification that the farmed pigs were cared for under the requirements set by the PigCare™ programme.” Developed by Massey University, with input from vets, farmers and the Ministry for Primary Industries, PigCare™ is a world-class accreditation programme focusing on the care, knowledge, expertise and experience of New Zealand pig farmers and their commitment to providing the best animal welfare for their pigs. n
KUMARA HITS NEW HIGH Food prices rose 0.2 percent in June according to Statistics NZ. The rise was led by higher prices for avocados and soft drinks. The average price for a 200g avocado was $4.52 in June, compared with $3.38 in May. “Avocado prices tend to peak in the winter before falling in spring as new fruit become available,” said consumer prices manager Matthew Haigh. “Prices are back near the record level in June last year. “Fruit and vegetables prices eased off somewhat in June, from their highs in May. Lettuce and broccoli prices were down, but tomato and kumara prices continued to rise. Kumara prices were at their highestever level - $8.18/kilo.” A wet autumn pushed up vegetable prices to high levels in May. Modest fruit and vegetable falls don’t slow annual price increases. Despite a monthly fall of 0.4 percent for fresh fruit and vegetables, annual vegetable prices kept food prices rising in the year ended June 2017. Overall, food prices increased 3.0 percent in the year. Vegetable prices increased 18 percent in the year ended June 2017, led by higher prices for tomatoes,
kumara, and lettuce. The average price for 1kg of tomatoes was $8.69 in June 2017, compared with $6.77 in June 2016. Tomatoes are typically more expensive in winter, often going above $10/kilo. Grocery food prices rose 2.1 percent in the year to June 2017, led by higher prices for dairy products. Butter prices in June surpassed last month’s highest-ever level, a 500g block of the cheapest available butter cost $5.05 compared with June 2016 at $3.38. Spending on grocery food such as dairy, bread, and cereals, makes up around $35 of every $100 spent on food, compared with $15 for fruit and vegetables. Because the annual increase for grocery food was much lower than fruit and vegetables, the overall increase in food prices was just three percent. n
Put it in your calendar now – October 2017 – Loscam Pink Pallet fundraiser for Breast Cancer! #loscampinkpallet was a huge success in 2016 and we are looking forward to great support again this year.
Scan this QR Code to find out more about the LOSCAM pallets.
www.loscam.com shaun.sievwright@loscam.com
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news FIRST AID PODS FOR SUPERMARKETS
JOHN WEST CALL FOR SUPPORT FROM INDUSTRY
John West is calling on the industry to support Baden Ngan Kee and the Lung Foundation NZ and will be fundraising for the organisation through its sponsorship of the John West 12km Traverse at the ASB Auckland Marathon 2017. “The staff at John West will be pulling on their sneakers to run as ‘Team Baden’ in the 12km Traverse. We’ll be fundraising for the Lung Foundation NZ and ask that other people in the industry join us to support this worthy cause,” said Julian Ng, Simplot Group Brand Manager. “You don’t have to be an elite athlete to enter the event. The shorter distance means that people of all fitness levels can take part, either running or walking the
course. You’ll have a fun time, get fitter and importantly the money raised will help the great work being done by the Lung Foundation NZ.” Baden Ngan Kee is a wellrespected executive within the FMCG industry who has forged a highly successful 25-year career, having held an impressive array of senior management roles. These include leadership positions as General Manager Merchandise of Foodstuffs North Island, Cadbury, Goodman Fielder and General Manager of Retail Sales and Export at Fonterra. Over the course of his career Baden has grown a reputation for building strong relationships with suppliers and the wider industry. In 2016 Baden experienced lower back pain and three months later was diagnosed with lung cancer. He then had to step away from his full-time role at Foodstuffs to undergo treatment. More information on how you can get involved can be found on www.supermarketnews.co.nz. n
Empower your team with Opmetrix Well informed and connected sales people CONTACT US TO FIND OUT MORE
NZ: +64 3 374 6490 sales@opmetrix.com
Have you ever found yourself in a situation in your business where someone required immediate medical attention? One supermarket did and thankfully – the First Aid Pod wasn’t too far away. Without appropriate first aid training, it can be difficult to know where to start. The First Aid Pod is perfect for your business to provide privacy for your team or customers, medical guidance to your first aid responders and visibility to emergency services in a busy environment. The team at First Aid Pod scoured the internet is search for a tool for such a situation and came up blank, so they designed and created The First Aid Pod. The First Aid Pod is there to guide, with easy to follow, basic life support procedures known as DRSABCD which is clearly printed on the inside of the First Aid Pod, as well as on the carry bag.
This gives guidance to those assisting and is easy to follow with or without any first aid knowledge. It is floor less, so is easily placed over or around the patient to provide privacy from onlookers and shelter from surrounding elements. The design of the First Aid Pod, as well as the bright colour, ensures you will be easily identifiable by other first aiders and emergency services. Assembly is quick and easy with its instant pop up design and the First Aid Pod is completely re-useable. Inside the First Aid Pod, there is a CPR mouth piece, an emergency survival blanket and ground pegs to secure the pod in an outdoor setting. Emergencies and medical events strike when least expected. It pays to be prepared. For more information visit www.firstaidpod.com. n
Up-to-date managers
Motivated Employees
Happy Customers
Improved Bottom Line
OPMETRIX WORKS ON AND OFFLINE AND IT’S AVAILABLE ON
opmetrix.com
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beveragenews FRUCOR NAME CHANGE
GROUP CEO JONATHAN MOSS AND PRESIDENT OF SUNTORY FOOD AND BEVERAGE KOGO SAN.
Frucor Beverages New Zealand has today announced that its company name has changed to Frucor Suntory. Frucor Suntory is a leading Australasian beverage manufacturer, a subsidiary of Tokyo Stock Exchange listed Suntory Beverage and Food Limited. It has been part of the Suntory Group since 2009. Founded in Japan in 1899, Suntory is one of the world’s most innovative food and beverage companies, employing 38,000 people
through 321 group companies. Frucor Suntory Group chief executive Jonathan Moss said the decision to take on the Suntory name came from within Frucor. “We wanted to acknowledge and reinforce the opportunities that have come from being part of Suntory,” said Moss. “Suntory has invested heavily in our business while supporting our local leaders, local culture and local brands so we have had the best of both worlds.
“We’re very proud of what we’ve achieved together, and see the linking of our names as a representation of our combined strength as well as the unique entrepreneurial spirit of both Frucor and Suntory.” Moss said the new brand would also allow the company to incorporate Suntory’s global name recognition into business activities in Australia and New Zealand. Other than the visible brand changes, there is no change in ownership and no change in staff. Frucor Suntory will continue to operate in its current structure. Frucor Suntory has more than 50 years in the beverage industry, starting in New Zealand in 1962 as part of the Apple and Pear Marketing Board. Its flagship V Energy drink was launched in 1997 and in 2001 the Australian arm of the business was established. Frucor Suntory employs nearly 1000 people across Australia and New Zealand and has a portfolio of more than 30 brands including V, Just Juice, Fresh Up, Sparkling OH and OVI, Gatorade and Pepsi. n
PLENTY TO PROVE
Allan Scott’s take on the often-misunderstood Gewürztraminer is set to change perceptions and prove that New Zealand-produced Gewürz is a wine of top international quality. The newest member of the exclusive Generations range, Allan Scott Family Winemakers’ latest release Gewürztraminer has a delicate and opulent level of acidity to match its sheer weight and size, and is a refreshing alternative to the usual go-to wines. The exclusive Generations series launched last year and sold out in record time, highlighting Allan Scott Family Winemakers’ commitment to making high quality wine. n
TOP FIVE BEVERAGE TRENDS OF THE MOMENT
STORES BAND TOGETHER Taranaki’s Bell Block community are working together to reduce school children’s consumption of sugar sweetened beverages, through supporting a Taranaki District Health Board initiative called ‘Tap into Water’ which promotes the implementation of water only guidelines in school and community facilities. “Food and beverage retailers in Bell Block have agreed not to sell sugary drinks to children on their way to school in the mornings, which is thought to be the first community approach of its kind in
New Zealand,” said Taranaki DHB Health Promoter, Jill Nicholls. Bell Block retailers including Big Basket, Subway, Bakery, Four Square and Parklands Supervalue have all made a commitment not to sell sugary drinks to children before 9am on weekdays and are vowing to support local schools and the community to make healthy positive changes. Parklands Supervalue owners, Brad and Rochelle Meikle were the first Bell Block store to get behind the initiative. n
KIWI BOTTLE DRIVE
Bottle deposit schemes are a simple, effective way to deal with plastic pollution, clean up oceans and beaches and support local communities. The concept sees the public receive a 10-cent refund on a bottle when recycled. The system was around in New Zealand until the 80s but stopped when disposable plastic bottles were introduced. Bottle
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deposit schemes are resurging as a way to keep plastic out of the environment. Australia will have them in all states by the end of 2018 and Germany has achieved a 98 percent recycling rate on plastic bottles. EcoMatters Environment Trust is hosting a bottle drive as part of the national kiwi bottle drive campaign where members of the public will get 10c back for recycling clean plastic and glass bottles, drink cans and cartons (tetrapaks). “Bottle deposits would be great because before we know it there’ll be less plastic on our beaches, the local kids will be fundraising by collecting bottles, and we’ll have created new jobs,” said EcoMatters Waste Minimisation manager, Sarah Jane Murray. The event will be held in Auckland’s New Lynn on July 22. n
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Beverages that contribute to selfimprovement. Consumers are striving to pack as much into their diet as possible beverages like water, juices and sports drinks with dietary supplements added like superfoods or other plant-based caffeine substitutes grow in the category. Consumers are brand loyal but in order to stay competitive, manufactures need to look into mixing well-known drinks of popular brands to leverage new aspects in old flavours. Special flavours or adding new colours also creates a shout out from the shelf attracting new customers and intriguing the old. There is a huge demand for naturalness currently which holds great opportunities for the beverage industry. Exciting new flavours like algae, herbs or grains can not only replace industrial sweeteners or flavourings but also
artificial colours while keeping the colour variety in its portfolio. Surprise consumers with new creations, especially in the craft carbonated sector. As it is an alternative to alcoholic beverages it should have sophisticated tasting notes that go beyond a typical lemonade. Mixing up colours and flavours and creating multisensory experiences will get consumers’ attention. Creative base mixes that allow consumers to match recipes for cocktails or lemonades are gaining traction, allowing the customer to be their own mixologist. Powder bases in various colours and flavours make it easy for consumers to create customised drinks. Whether it be smoothies or alcoholic beverages there is a powder mix for all. n
New World Producer of the Year Sommelier Wine Awards UK 2017 and 2012
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internationalaisle SELF-DRIVING DELIVERY CAR aren’t as easily accessible by larger vehicles or trucks. “There are times when people will want their 50-item delivery brought to the kitchen table, times when they will order online and collect in store, and times when they’re coming back from the airport at three in the morning and just want a few things delivered quickly,” said CTO Paul Clarke. The online supermarket trialled the car in a suburb southeast of London that is relatively quiet, lowering the risk of an accident. The project is on track to be fully functional in 2019 with Ocado hoping to sell the concept to other retailers around the world. n
Ocado, a British online supermarket has trialled its first self-driving delivery car. With room for eight orders, and two drivers (in the car for safety reasons) the delivery car offers solutions for deliveries in streets that
CHECK-OUT FREE STORE Ahold Delhaize, the Dutch-Belgian supermarket group has announced plans to launch its first AH To Go stores without a cash register next year. The check-out free supermarket, similar to Amazon’s, follows the increase in consumer demand for convenience, experience and speed with technology playing a major part in the roll out. With different generations having varying expectations when it comes to supermarkets, all groups, according to Albert Heijn’s CEO Wouter Kolk,
believe that the supermarket will be a source of advice and inspiration when it comes to food. n
LEADERS IN FAST FOOD SYSTEMS
Grow your business, gain ht revenue stream and delig
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E: info@kools.co.nz P: Lance @ 0800 62 42 14 www.kools.co.nz
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SUPERMARKET WITHOUT EMPLOYEES
Wheelys Moby Mart has opened its doors in Shanghai. A mobile, fully autonomous supermarket has several products for immediate consumption, and allows customers to simply grab-and-go, scanning their items with their smartphones. The costs are deducted from consumer’s bank accounts that is linked to the app. Items can also be ordered and picked up (click and collect format). Solar panels make this mobile supermarket environmentally friendly, while it also filters the air – resulting in a lower level of air pollution. Developed by Swedish start-up Wheelys, Wheelys Moby Mart was a collaboration with the Chinese Hefei University of Technology. Several models have been planned for 2018. n
SNACK FORMULA FROM CARREFOUR A new convenience store formula for immediate consumption is currently being trialled by Carrefour France called Bon’App – a name derived from its own private label snack. The new format only sells food that is designed for on-the-go or immediate consumption. In an attempt to capture the impulse buyer category, the new stores are being rolled out across Europe. The Bon’App product range from Carrefour incorporates around 600 on-the-go ready-made products across both hot and cold beverage as well as hot and cold foods. Consumers can also dine in-store with soon to be added breakfast and lunch options. The stores are located in high traffic areas, and the store itself is very small (around 50-50sqm). n
LED LEADING THE WAY
Retailer Sainsbury’s will become the first supermarket in the UK whose stores will use entirely LED lighting. In a partnership with GE’s Current division, the extensive lighting upgrade will see 250,000 LED fixtures across more than 450 Sainsbury’s stores, cutting the chain’s lighting energy consumption by 58 percent and reducing greenhouse gas emissions by 3.4 percent annually. “We’re always looking for new ways of achieving our sustainability
goals, and switching to LED lighting is a big step in the right direction,” said Paul Crewe, Sainsbury’s head of sustainability, energy, engineering and environment. “We’ve almost halved the carbon emissions of our stores since 2005, and in the last 12 months reduced our electricity use by 11.6 percent despite growing our operation by 54.2 percent. This step will enable us to make significant reductions in carbon emissions.” The target of reducing absolute carbon emissions by 30 percent, compared to 2005 baseline levels, has spurred numerous energy efficiency and renewable energy initiatives across Sainsbury stores. This includes everything from LED retrofits to solar panels, biomass boilers and ground source heat pumps. n
EXPRESSIVE LABELLING A SUCCESS Seven million new label designs have been created by Nutella for its packaging using an algorithm. Each label was only used once and consumers who purchased now have their own unique Nutella jar. Nutella’s goal was to create as unique and expressive labels as the Italian
NEW ONLINE STORE – EVERYTHING $3 Brandless has launched in the USA selling everyday essentials for just $3. The brainchild of serial entrepreneurs Tina Sharkey and Ido Leffler, this new online format and pricing hopes to take advantage of a new online environment and the way consumers buy everyday essentials. Categories included on the site include a range of non-perishable food, cleaning supplies, health and beauty products, personal care items and office supplies. The company set out to strip out what it calls the “brand tax” and make a wide range of household staples and sell them all at
people. As hiring designers to create the seven million designs was not possible, the company used an algorithm that was a resounding success with the jars selling out within a month. The company now has plans to expand the campaign across more European countries. n
a single price. By reducing the number of products it offers Brandless has been able to lower costs. The product line has been narrowed down by a product development team to only a couple hundred essential items. Just the essentials have been sourced from Brandless’ partners. Despite not offering a dozen different versions of the same product, the selection is far from incomplete. By being completely online, the business model cuts out all the distributor costs, breakage costs, sales trade costs and other fees associated with retail distribution. The start-up raised $50 million in funding to get off the ground. n
NE W
NEW PECKISH AIR BAKED LAYERS VEGETABLE AVAILABLE NOW Contact your DKSH New Zealand Limited representative for more information.
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SIAL CHINA 2017
Asia’s largest and fourth biggest food innovation exhibition in the world, SIAL China 2017 concluded at Shanghai International Expo Centre in May with a record number of visitors, exhibitors and exhibition space. Altogether, 3,200 exhibitors presented their latest products and food trends from 67 countries, attracting over 100,000 professionals. This year’s SIAL China took place over 13 halls and has further deepened its dedication on professionalism, internationality and commerce.
The opening ceremony saw a delegation of ministers, ambassadors, consuls and trade officers participate in the opening of the exhibition with most pavilions being represented. SIAL Innovation showcased 212 innovative products selected by an independent jury displayed, of which 10 were finalist products for their contributions to innovate indulgence, health, physical, convenience and ethics for food products. These ten products all touched on development importance to the Asian food industry. This year the Gold Award went to SAPMER from Mauritius for its Sashimi Tuna Fillet, the Silver Award was awarded to San Remo from Australia for its San Remo Pulse Pasta Spaghetti, the Bronze Award went to SILK from China for its Silk Original Skinned Walnut. SIAL Innovation has long since been considered as the guide for most cutting-edge products. Right after the unveiling of the winning list, the stand of Gold Award winner was inundated with distributors and importers requesting business. La Cuisine was endorsed by World Association of Chefs Societies for its fourth year and organised eight teams from Korea, Malaysia, Spain, Beijing,
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Dalian, Shanghai, Taiwan and Xiamen to compete for the title. Each team consisted of three highlyskilled chefs and was required to complete themed dishes on-site. After two rounds of multiple themes, the Taiwanese team topped all the other teams and won the honour of ‘Top Chef ’. The sixth edition of Retail and Hospitality Forum saw intuitive insights and accurate analysis shared by all-star speakers. The world’s largest online and mobile marketplace Alibaba, XTC World Innovation, consultants and experts from PWC, Euromonitor, Marine Stewardship Council and many more delivered speeches on the latest hot topics including food sustainability, import and export policy, food innovation, e-commerce and market trends. In the 2017 edition, partnered with Nielsen, World Tour helped all the exhibitors and visitors to understand the specific characteristics of the food market by geographical area. Twenty-seven billboards featured confidence index and the information to define the retail strategies, this included one from New Zealand, supplied by Restaurant and Café Magazine and Review Publishing. The Wine Innovation Forum became the spotlight
in the wine sector, a true highlight of the exhibition. Tim Wildman MW joined the keynote speakers and led a star studded line-up that included Barry Dick MW, Sommelier Nikhil Agarwal and many more. In total, sixteen sessions were held and gathered over 1,000 people for each. Besides introducing wine from Australia, China, France, Germany, India, the USA and Spain, the 2017 edition also discussed and shared thoughts and ideas about wine supply chain build up and industry resources integration. Wine Innovation Forum once again brought new perspectives to wine professional visitors on its understanding of the wine business. Endorsed by Café Culture and Australasian Specialty Tea Association, the China National Specialty Tea Brewers Cup event honoured traditions with brewing skills and tea innovations by organising competitions. After a three day contest Bochuan Yu won first place, closely followed by Andy Liu, and Yongxiang Ou. The team at SIAL China invite you to save the date for next year’s event that will be held 16 to 18 May and stay tuned to look even deeper for new market drivers and innovations for the next year.
top 10 SIAL CHINA INNOVATION Kugi Foods Co, Taiwan Region, China QUINOA FIBRE CEREAL BEVERAGE
Silk, China SILK ORIGINAL SKINNED WALNUT
Kugi Foods, out of Taiwan, was named as a SIAL Innovation finalist for its Quinoa Fibre Cereal Beverage. The beverage is available in three different varieties: Almond and Lotus Seed, Purple Potato and Red Bean, and Black Bean and Sesame. It is mixed with quinoa flakes and rich in fibre, but low in calories.
Silk Original Skinned Walnut is a nut drink enriched with nutrients and calcium, and was selected for SIAL Innovation for its innovative recipe. Silk Original Skinned Walnut Milk is a source of vitamin E and has zero cholesterol and saturated fats. It is free of dairy, soy, lactose, gluten, casein, egg and MSG and contains 50 per cent more calcium than dairy milk. It is all natural, with no artificial colours, flavours or other additives.
Geothink Ecotech (Shanghai) Co, China WHEAT GREEN JUICE
Ruby’s Naturals, US FRUIT & VEGGIE POPS
Geothink Ecotech’s Wheat Green Juice is a functional wheat grass drink, prepared using Japanese technology. The unique balance of vitamins and nutrients helps maintain intestinal balance and promotes metabolism. It was selected as an Innovation finalist for its functional recipe.
Ruby’s Fruit & Veggie Pops are made from a mix of fruits and vegetables – combinations include grape, blueberry and potato, pineapple, passionfruit, mango and butternut pumpkin, and kiwifruit, avocado, apples, banana and spinach. As well as being crisp and refreshing, the ice blocks are non-dairy with no added sugar and only organic, non-GMO ingredients, as well as gluten free, vegan and kosher. Each ice block contains only 35 calories and is an excellent source of vitamin C, with healthy probiotics for an extra boost.
San Remo, Australia SAN REMO PULSE PASTA SPAGHETTI
IC Core, Iceland VIKINGUR
The new San Remo Pulse Pasta is made using flour from pulses including peas, lentils, chickpeas and borlotti beans instead of wheat to boost the protein content and other nutritional benefits. Pulses are a good source of protein, rich in soluble fibre for digestion and some are also a great source of iron for plenty of energy. It is also gluten free and vegan friendly and can be used just like normal pasta.
Rich in protein, IC CORE’s Vikingur is a baby food supplement made with dry fish floss. The fish, both cod and redfish, is sourced through sustainable fishing methods and is suitable for babies older than eight months to eat. It was selected as a SIAL Innovation finalist as a fish-based food supplement.
Sapmer, Mauritius SASHIMI TUNA FILLET The SAPMER frozen tuna fillet was included in the SIAL Innovation line up due to its ability to be used in various culinary preparations for delicious and gourmet recipes. Once the Ahi tuna are caught in the waters of the Indian Ocean, they are deep-frozen at an ultra-low temperature of -40°C. This preserves the taste qualities of the fish, without the need to add colouring or preservatives. The technical expertise of the SAPMER team allows them to cut a premium-grade piece of intense red flesh. Optimum presentation is guaranteed thanks to its natural and aesthetic shape.
Jiangsu Heshun Foods Co, China BALLBALL Jingsu Heshun Foods Co. of China made the final cut with BallBall, meatballs in a refined packaging. They were selected for their packaging innovation.
Qingdao Ruicheng International Trade Group, China FROZEN FOODS Qingdao Ruicheng International Trade Group from China was chosen for its range of frozen foods, including ice-cream in a drink pouch, and the convenient packaging in which they were presented.
Inner Mongolia Yili Industrial Group, China CHOCLIZ QIXUAN MINT CHOCOLATE CRISP LAYER + TIRAMISU ICE CREAM
Inner Mongolia Yili Industrial Group entered with its Chocliz Qixuan Mint Chocolate Crisp Layer + Tiramisu Ice Cream. The ice cream bar consists of tiramisu flavoured ice cream with a coffee ripple, coated in a colourful mint-flavoured coating of Belgian chocolate. This product was selected as a SIAL Innovation finalist because of its “indulgent recipe”.
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storecheck
OIL CHANNEL EDITION
Consumers in Auckland are well served by the oil channel’s attention to grocery convenience and food to go options. For this issue, SupermarketNews’ mystery shoppers checked out a few service stations situated around Auckland. What they found was, on the whole, attentive staff, well-ranged and merchandised grocery convenience and general merchandise. The food-to-go options varied from a small selection to quite extensive ranging providing an excellent profit centre. Unfortunately, some outlets added little to the stereotypical ‘gas station bathroom’ and these outlets need to look at refurbishment or in some cases, simple maintenance. One particular smaller outlet stood out and proved that a small space can achieve excellent results with efficient use of space, layout, ranging and attentive friendly staff making a first class shopper experience. Overall, the oil channel has woken up, no longer just a place to buy petrol, they’ve taken notice of international trends, providing fresh coffee, food-to-go, and local convenience.
STORE EXTERIOR (Max 10 pts) INCLUDING: Outside of the building and grounds tidy, well signed; Windows and exterior clear and clean; Signage well presented and up to date; Car Parking. Z Mobil BP Caltex
SCORE
Beach Rd
Parnell
Epsom
8
10
6
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
10
8
10
7
9
STORE INTERIOR (Max 10 pts) INCLUDING: First impressions; Flooring, type, upkeep, clean? Lighting/heating, is store heated/ cooled? Lighting adequate and/or task specific? Instore signage; Food to go options; in store promotions (snack bars 3 for $5 etc) charity options; Fridges, freezers and chilled shelving. Z Mobil BP Caltex
SCORE
Beach Rd
Parnell
Epsom
7
10
6
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
10
8
10
8
9
STORE LAYOUT (Max 10 pts)
Z ENERGY: B
Beach Road, Parnell TIME: MORNING The exterior of the grounds was tidy with clear window signage. Car parks were not well signed if you were not purchasing petrol. Inside, the store was well lit and had a comfortable room temperature. Food to go options were good and the fridges and freezers were in excellent condition, well merchandised. The layout of the store was good and product ranging of grocery and general merchandise was good.
INCLUDING: Good store layout; Shelf edge labels/ticketing; Shelving clean, no damage, neat & tidy.
Beach Rd
365 Manukau Road, Epsom TIME: MORNING On entering staff were extremely friendly and welcomed each new customer inside. The store was spacious, comfortably heated and had good lighting. The in-store promotions were good and the food to go options were excellent. Fridges, freezers, and chilled shelves were all clean and tidy. Some merchandising was needed on this day, but other than that they had a good product range which could be expanded. The exterior was very clean and well signed.
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Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
INCLUDING: Range of products dry grocery, beverage, h & b. Z Mobil BP Caltex
Beach Rd
Parnell
Epsom
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
SCORE 7 9 7 8 8 8 8 9
FOOD TO GO, FOOD TO GO SERVICE (Max 20 pts) INCLUDING: Including range, display, condition, use by expiry; food to go servery attended, length of wait for service. Z Mobil BP Caltex
Beach Rd
Parnell
Epsom
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
SCORE 15 18 12 15 16 19 16 17
GENERAL MERCHANDISE (Max 10 pts) INCLUDING: Range, stock levels, condition of general merchandise, newspapers, magazines & cards. Z Mobil BP Caltex
Beach Rd
Parnell
Epsom
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
SCORE 9 9 7 7 8 8 7 8
BP: C
CALTEX: B +
Epsom
PRODUCT RANGE (Max 10 pts)
529 Manukau Road, Epsom TIME: MORNING This particular BP was in an old building and could definitely use refurbishment. This store had poor lighting and the interior was very cold. The food to go section was poorly lit and not appealing. Grocery and general product range was good; however merchandising was needed. The bathroom was appalling, dirty, the lock barely worked. The bathroom was also situated in a closet-like room that had miscellaneous storage on one side. Staff interactions were adequate, but lacked enthusiasm or a smile. With some care and attention this store could be transformed.
Parnell
SCORE 7 10 5 10 8 9 7 8
MOBIL: A +
Broadway, Parnell TIME: MORNING This store was a perfect example of utilising every space available. A smaller outlet, as you walked in the room was refreshingly warm and the staff were very friendly and helpful. In-store signage was good and the store had a great flow for such a small space. In-store promotions could be improved; however, the product range was very good. The bathroom was excellent, it was clean, tidy and odourless. The exterior of the store and the signage was clear and clean. Parking away from the pumps was easy and available. Overall, this tidy compact outlet covered all the bases and could show some of the bigger outlets how it’s done.
Z Mobil BP Caltex
STAFF & COUNTERS (Max 10 pts) INCLUDING: Staff uniforms and name badges, attitude to customer including acknowledgement, thanks; Speed & efficiency; Counters clear or cluttered. Z Mobil BP Caltex
SCORE
Beach Rd
Parnell
Epsom
9
10
6
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
10
8
9
10
10
Z
BP Caltex Caltex
TOILET FACILITIES (Max 10 pts) INCLUDING: Cleanliness of facilities, access, locks.
Z Mobil BP Caltex Beach Rd
Parnell
Epsom
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
SCORE 7 10 4 7 8 8 6 7
SHOPPER EXPERIENCE (Max 10 pts) INCLUDING: From entry to exit - overall shopper experience.
Z Mobil BP Caltex Beach Rd
Parnell
Epsom
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
SCORE 8 10 5 10 9 9 8 9
Z ENERGY: B
Kepa Road, Orakei TIME: MORNING The exterior of this store was clean, tidy, and well signed. The interior was warm, clean with a good layout. The food to go options inside were limited, but well displayed. The restroom was very clean, however on this visit the hand dryer did not work. The grocery product range covered everything for convenience and was merchandised well. Efficient staff with a friendly smile.
BP: A
Khyber Pass, Newmarket TIME: MORNING This particular BP is a perfect example of what you would find on the side of the M1 in the UK. The staff are friendly; the pies are great. The interior is very spacious, this could potentially be reworked to gain better use of the space as there are a few dead zones. With two staff members cleaning, the store was impeccable. The exterior was also very clean and had a large bay of carparks available beside the pumps. The product range could be pushed even further given the space available, but this store set a great standard. Merchandising was good, but they had sold out of papers even though it was quite early. There were a number of bathrooms available, however they were very small in size and the walls looked like the inside of a port-a-loo. Despite this, they were very clean. Overall, a well-lit and well-presented store, bustling with customers and with a very successful food to go area.
CALTEX: B
Stanley Street, Parnell TIME: Morning Upon entry, the first impression was the temperature which was nice and warm for such a cold day outside. The lighting and indoor signage were both good. Merchandising was needed in some areas, but there was good grocery and general merchandise range. Good food to go options, well presented. Friendly and efficient staff, but the bathroom was a let-down; it was dirty and the hand dryer should be updated sooner rather than later.
CALTEX: B
Broadway, Newmarket TIME: MORNING The exterior of this store wasn’t up to date, but was very clean and tidy. The window promotions and signage were clear and well presented. The fridges and freezers were clean as was the rest of the interior. The convenience product range was good and the food to go options were great. Staff were very efficient and friendly. The restroom was ‘clean’, but did not stray from the stereotypical gas station bathroom.
HOW THEY SCORE (Max 100 pts) Z Mobil BP Caltex
Beach Rd
SCORE
77: B
Parnell
Epsom
Z
BP Caltex Caltex
Epsom Kepa Rd, Orakei Khyber Pass Stanley St Broadway
96: A+ 58: C 87: B+
81: B
90: A
77: B
86: B
TOP SCORE
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thedistributors They always say time changes things, but you actually have to change them yourself .
QUENCHING CUSTOMERS’ THIRST The team at Quench are passionate about representing premium beverage brands and being one of the best drinks distributors in New Zealand. A proud Kiwi company with industry roots extending back to 1986, Quench Collective markets and distributes wine, beer, cider and spirits throughout New Zealand’s on and off premise channels. The company have a strong and reputable portfolio of carefully selected brand partners and work hard to forge mutually beneficial relationships through being accessible, flexible and enthusiastic. Quench prides itself on delivering professional results in an ethical manner and genuinely care about its supplier partners and customers. Valuing long term, sustainable brands and partnerships are underpinned through clear strategies, joint planning and in market execution.
Quench’s foundations were built on selling Sacred Hill Vineyards’ extensive wine portfolio, with its first foray into representing agency brands beginning in 2014 with Panhead beer until it was acquired by Lion last year. Quench’s agency portfolio now consist of four craft beer brands including 8 Wired, Funk Estate, Hop Federation and Liberty, and two cider brands – Paynters and Zeffer. The most recent addition is Karven spirits, a range crafted by hand in small batches using pure NZ ingredients. For more information visit www. quenchcollective.co.nz or phone 0800 946 326.
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The ones who are crazy enough to think they can change the world are the ones Steve Jobs that do.
The team at Stellare may be new but they are some of New Zealand’s most experienced people, with the scars to prove it. At Stellare, they are crazy enough to think things can be done differently and better with innovation at the heart of what they do. Some exciting brands have already joined them – like Bickfords Australia, Crankt protein products and they are about to launch into liquor. If you too need a new perspective give them a call and have a chat. Call Paul on 021 198 4998 or email paul@stellare.co.nz.
QUALITY AND TASTE AT AFFORDABLE PRICES
LONG AND PROUD TRADITION
Founded in 1914, Hutchinsons is a company dedicated to bringing New Zealanders a world of food. With an exceptional stable of the finest imported food and cheese brands, Hutchinsons is one of New Zealand’s leading independent grocery importers and a full-service solution for brand owners across the globe wanting to market their products here. Hutchinsons is committed to bringing products and brands to the New Zealand market so that Kiwis can continue to regularly enjoy some of the world’s finest food brands. Its brand portfolio has breadth and depth spanning most food categories in the retail trade environment including biscuits, cheese, snacking, salad dressings, stocks, noodles, sauces, spreads and more.
It’s hard out there, and it is getting more and more difficult to get a presence, and there is more competition making more noise than ever before. Are you running out of time? Are you working with a company that’s been around forever and it feels like it? Do you never hear from the top guys other than at Christmas? Has the passion died?
Andy Warhol
They are a trusted partner for brands from all around the world including Castello cheeses, McVities biscuits, The Laughing Cow, Lurpak Butter, Tilda Rice, Paul Newman’s Dressings and OXO, to name a few. They have recently been appointed as the distributor for a New Zealand household favourite – Vegemite. Hutchinsons has a long and proud tradition as supermarket brand custodians and is honoured to represent these brands in the New Zealand market and across the supermarket aisles. For more information please contact Jane Waddel, Marketing Manager on 09 529 2850.
OWNED
Gluten Free Specialists is one of the few specialised health and well-being companies, offering a range of quality tasting brands throughout the retail supermarket sectors. Gluten Free Specialists believe quality and taste at an affordable price for the entire family within the gluten-free sector has attributed to the company’s growth over the past years. Based in Christchurch with a strong support team of account managers and merchandisers throughout New Zealand, the company services the retail supermarkets with pride. Managing director Dene Minty has personally selected from manufacturers worldwide, chosen for their excellence in quality packaging and taste, to ensure its customer base can enjoy the brands they bring to the market. Key brands that have enjoyed
success within the New Zealand markets are Kezs Gluten Free Biscuits Range, Sammills Gluten Free 100-percent Corn Pasta Range, and Slendier Gluten Free Noodle Range. Gluten Free Specialists are looking at growing these successful brands by launching over the next few months’ products like Kezs Gluten Free Mud Bars, a great snack bar, Sammills Gluten Free Corn & Quinoa 250g Pasta Range, plus new NPD that will come on stream within the next six months. Gluten Free Specialists are always looking at trends from around the world so that they can bring top products to the New Zealand market and beyond. For more information visit www.glutenfreespecialists.com, email dene@glutenfreespecialists.com, or call 03 371 7571.
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thedistributors BRINGING TOGETHER A WORLD OF GOODNESS Over 70 years ago, in 1944, Bill Aitken realised that refugees of the war in Europe were bringing new ideas about food to New Zealand, and that the products they had traditionally cooked with were not readily available in this country. William Aitken & Co was set up to import and market food products from Europe, such as the now market-leading brand Lupi, Barilla Pasta, Crespo Olives, and Sun-Maid Raisins. Under Bill’s grandson Graham Aitken, the company has grown to become one of the largest independent food importers into New Zealand, specialising in selling and marketing overseas brands to FMCG retailers. Now the company is under the management of the fourth generation of Aitkens with Sam Aitken as managing director and sister Hannah Aitken is also employed by the company. Now in new premises in
Kingsland, this great kiwi business story continues to focus on overseas imported lines but has also added some premium local products. The key to a successful agency is the ability to be flexible based on supplier or customer needs, and William Aitken & Co can do this with their strong relationships across supermarket head offices, as well as key partnerships with foodservice and route customers. The partnership with Centurion Sales and Marketing has proven a successful one at store level and is an advantage for William Aitken & Co. For more information check out the website, www.williamaitken.co.nz or call 09 370 0000.
WI
LLIAM
Aitken &Co.
PIONEER IN IMPORTING
World Wide Imports are passionate about bringing quality food from around the world to New Zealand and Australian consumers. It was that passion that saw current managing director Steve Wyllie pioneer the importing of European Christmas products into New Zealand in the early 90s. He has instilled that passion in a dedicated team at World Wide Imports where they continue to innovate and create to bring value to both suppliers and customers alike. “We enjoy a challenge and welcome any new opportunities to bring variety to customers in New Zealand and Australia,” said Wyllie.
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If you are a manufacturer with a product that you believe deserves a place on New Zealand and Australian supermarket and department store shelves, then this is the place for you. World Wide Imports have an impressive array of brands and a growing list of suppliers putting their trust in the dedicated and experienced team. A wide range of services is available from direct imports to full service custom design and pack – the team at World Wide Imports will do whatever it takes to make your product a success. For more information visit www.worldwideimports.co.nz.
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AB International is among the foremost companies to offer an extensive range of products that are being imported from India and other countries of the world. Following the concept of ‘Bringing Together a World of Goodness’ the company now has a wide range of products to offer. The products of AB International are commonly used by many households in New Zealand. From its modest beginning in 2001, AB International today has grown to be the major importer and wholesaler of some of the best brands, which are known for their quality throughout the world. The distribution network covers the whole of New Zealand. Some of the popular brands among Kiwis are MTR Ready to Eat Meals, Premixes, Rasoi Magic Premixes, India Gate Rice, Quinoa being the latest launch, Bikano Snacks, Sweets and Frozen products, Midas Papaddums and Chutneys, Urja Premium Products such as Jasmine Rice, Spices, Edible Oils, Ghee, Tea Toast Rusks, Mango Pulp, Pure Ceylon Tea, Baked Cookies, Flour range, Fryms, Frooti Mango Drinks, Appy (Apple Nector), Jabson’s Peanuts & Roasted Snacks, Shan Products, Tata
Salt and Priya Gold Biscuits. The company also distributes the famous Dabur brand cosmetics such as Vatika Henna Based Hair Colours, Oils, Creams and Gels; Fem Herbal products; Amla Keratin Shampoos and Conditioners, ORS Argan & Olive based products and Dermoviva Sun Lotions, Wet Wipes, Baby Olive Range and Dabur Amla Hair Cleansing Milk which is a shampoo replacement. Other major brands imported are Hamdard Pure Almond Oils, Bajaj Almond Hair Oil, Mavana Incense sticks, MEU Basil Drinks and a range of Sauces, Tea4U flavoured and green teas. AB International believes in long term mutually beneficial partnerships with its customers and is also actively involved in community support. For more information call 09 256 1400 or visit www.abinternational.co.nz.
WORLD OF GROWTH AND OPPORTUNITIES Ashon Ventures brings a world of experience and growth opportunities for FMCG partners. Established in 1989, Ashon Ventures (NZ) Ltd is part of the USD$100 million plus Ashabhai Group of Companies, servicing FMCG markets throughout New Zealand and the South Pacific, Their distribution and service support takes in Major Retail Supermarket Chains, Cash n Carry, Wholesalers, Route Stores, Oil Channels, Hospitality, Food Service, Hotels, Restaurants, Cafes, Fruit & Vege outlets and Institutions. Ashon provide a wide range of their own-brand products including Pacific Crown Canned Tuna, Sardines, Mackerels, Cracker Biscuits, Sugar, Edible Oils, Salt, Medium Grain Rice, Jasmine Rice, Coconut Products and Sauces, Solo’s Choice Coconut Cream, Natural Goodness Confectionary, Milk Powder, Cocoa Powder, and Rolled Oats, Golden Tips Pure Ceylon Teabags. Royal Chef Basmati Rice, De Power Brite Laundry Detergents and Cleaning & Home Care products. Brands represented; Taste of India Simmer Sauces, Pastes and Shelf stable RTE products, Golden Country Corned Canned Meats, Lees Biscuits and Fruit Cakes and recently
introduced Al Chipno – Tortilla Corn Chips. Ashon have grown to become an innovative product-based distribution company, currently enjoying doubledigit growth whilst providing an efficient value-added supply chain servicing growing consumer demand across New Zealand. Ashon are managed by an in-house team of experienced industry professionals including an effective, hands-on, results-driven sales and management team operating from their own DC’s in New Zealand, and the South Pacific, leading by example in delivering value, efficiency and good returns for manufacture, sourcing, supply and sale of quality, affordable consumer goods. For more information call 0800 827 466 or visit www.ashonventures.com.
www.anuga.com
TASTE THE FUTURE ANUGA MEAT ANUGA BREAD & BAKERY ANUGA FINE FOOD ANUGA HOT BEVERAGES ANUGA DAIRY ANUGA ORGANIC ANUGA CHILLED & FRESH FOOD ANUGA FROZEN FOOD ANUGA DRINKS ANUGA CULINARY CONCEPTS
10 TRADE SHOWS IN ONE
YOUR NEXT DATE: COLOGNE, 07. –11.10.2017 Buy admission tickets online now and save up to 42%: www.anuga.com/tickets
For further information and assistance with travel and accommodation planning Robert Laing Messe Reps. & Travel 09 5219200 robert@messereps.co.nz
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Café-Style Burgers At Home
Bean Supreme Café Range Burgers are delicious wholefood burgers that consumers can enjoy easily at home. The new Masala Burgers are made using chickpea and cauliflower. The tasty patties also boost the goodness of ancient grains and spice, turmeric and ginger. The Masala Burgers have also been awarded a 4.5 health star rating. The product is freezer-friendly providing the perfect convenience food that is also nutritious. Life Health Foods spokesperson, Liz O’Meara, said the company is passionate about producing great-tasting, fresh and convenient plant-based foods for Kiwi consumers and their families. “Our Bean Supreme range is convenient, healthy and adds excitement and variety to everyday cooking,” said O’Meara. “Our vision is about enriching lives through creating innovative plant-based food.”
Let’s Talk Turkey
Santa Rosa’s new turkey range is ready to capture the market and capitalise on consumer demand for this delicious and healthy protein option. This range is lean and flavoursome, the perfect complement to your favourite sandwiches, salads, or wraps. With global demand for poultry growing dramatically, the scope to grow the sector with Santa Rosa Turkey variants is virtually limitless. High-quality cage free turkey sourced from the USA at rates that make Santa Rosa Turkey comparable in price to similar chicken products. Kiwis can’t wait to get their hands on turkey, so be sure to have the Santa Rosa Turkey range in your chiller! To order or for more information call 0800HELLER.
Golden Treasure From Cadbury
Cadbury has brought back a Kiwi treasure – Caramilk – a golden, creamy blend of caramelised white chocolate. Back by popular demand, Cadbury Caramilk hasn’t been on shelves for over a decade, but loyal customers have been crying out for the golden sensation ever since. James Kane, country head at Mondelez, said consumers have been calling for the return of Caramilk, so they’ve worked hard to bring back the unique Caramilk flavour Kiwis love. “People who remember Caramilk will know it tastes like nothing else on the market today and will take them back to the 90s, sparking fond memories of sharing Caramilk with family and friends. And for those that have never tried Caramilk before are in for a real treat,” said Kane.
Shapes Originals Back On Shelves
Arnott’s have re-introduced the Shapes Originals Cheese & Bacon and Cheddar flavours. After some of Arnott’s Shapes biscuits were reformulated in 2016 to form the ‘flavour hit’ range, the original five favourites have now returned to shelves due to popular demand. “We’re happy to announce the Originals range is now complete and includes Kiwi favourite Cheese & Bacon. The Shapes range now features Originals, flavour-hit variants and Light & Crispy. It’s the best Shapes range for Shapes-lovers old and new,” said a spokesperson for Arnott’s.
Griffin’s Goes Xtreme
Griffin’s has launched a new range of ‘xtreme’ Squiggles to the market that features Banana Blast and Chocolate Overload. The all-new biscuits are bigger and more ‘xtreme’ with mouthfuls of crème, toffee, candy and dark chocolate squiggles. Banana Blast has a banana flavoured crème and toffee while Chocolate Overload has chocolate crème, toffee and more chocolate.
Tasty Duo For Craft Range The Collective has added Mango and Passionfruit to its Craft Range. These new flavours join The Collective’s range of naturally set, artisanal craft yoghurts, which are made the old-fashioned way. Freshly warmed milk and active cultures are left to work their magic in the actual pot. Underneath the naturally set, silky, thick yoghurt, there is a generous layer of tasty mango or passionfruit compote that is the perfect complement.
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“Creating great food is our thing, so it was only natural for us to craft a pot set yoghurt as close to the way it used to be made,” said Angus Allan, founder of The Collective and chef. Packed with flavour, these yoghurts are gluten-free, suitable for vegetarians and free from artificial colours, flavours and preservatives. The yoghurts are available in 450g tubs in Natural, Vanilla, Raspberry and now Mango and Passionfruit.
Alongside the launch of the ‘xtreme’ range, Griffin’s has launched a new flavour of Squiggles – Strawberry Fizz. The fun new flavour, which is within the core range of Squiggles, is a delicious strawberry flavour with a surprising fizz, topped with playful red squiggles.
Delightfully Smooth
Premium Syrup Year-Round
Lewis Road Creamery has welcomed popular Kiwi brand Pic’s Peanut Butter into the kitchen in another combination sensation, creating the creamiest, dreamiest peanut butter ice cream consumers could hope for. Lewis Road Creamery Peanut Butter Ice Cream is made from the finest, all-natural ingredients including whole cream and free range eggs to create Lewis Road’s signature creamy ice cream base. This is delicately blended with pic’s delightfully Smooth No Salt Peanut Butter and finished with a generous sprinkle of Belgian milk chocolate flakes to deliver peanut-y, chocolatey goodness in every spoonful. And in more good news, the launch marks a move to the use of freerange eggs across all Lewis Road Creamery ice creams, rare for ice creams found in supermarket chillers.
Six Barrel Soda Co has launched a new Lemon Honey Ginger syrup. The brand was looking to create a syrup that had a citrus and ginger hit without being overly sweet. To do this, they use delicious raw New Zealand wildflower from J.Friend & Co, freshly squeezed lemons and Pacific organic ginger from Fiji to make a premium Lemon Honey Ginger syrup perfect for all year round drinking. It makes a soothing hot drink as well as a dry soda. For more information contact Joseph Slater on 021 119 6257 or email joseph@sixbarrelsoda.co.
Beautiful Language, Better Beer Ahhh, German…. such a beautiful language. Good George’s seasonal Black Lager is a schwarzbier, pronounced shfartsbeer, with that final ‘R’ hoiked out of your through like you swallowed a fly while riding a bicycle. A perfect winter brew, Good George Black Lager pours a lovely deep black colour with hints of rugby red and a light head. The brew has hints of chocolate on a base of roasted malt, and German hops lend a subtle spiciness and dry, crisp finish. For more information contact Daniel on 021 520 124 or visit www.goodgeorge.co.nz.
Taste Wellbeing With Ti Ora Ti Ora has launched a new range of premium New Zealand teas. Lovingly crafted in New Zealand, Ti Ora is blended using some of the world’s finest tea leaves, fruits, herbs and native New Zealand botanicals – selected to support wellbeing. With the addition of five new flavours to the Ti Ora range, there is a blend to suit every tea lover. The new flavours include; Lemon & Honey Camomile with Manuka Leaf, Peach & Passionfruit Green Tea with Kawakawa, Cinnamon Chai Tea with
Mac’s Sweet Disposition
Hot on the heels of the success of honey mead Love Buzz, Mac’s has launched its latest interesting brew, and it’s a collab worth seeking out. Mac’s Sweet Disposition chocolate stout has been created alongside the artisan chocolatiers at the acclaimed Wellington Chocolate Factory. A smooth stout base is combined with ethically sourced organic cocoa powder from the Dominican Republic and singleorigin Peruvian Criollo bean chocolate along with organic Peruvian cacao nibs and husks, creating a bittersweet yet surprisingly refreshing brew that’s true to the Wellington Chocolate Factory style of chocolate. “This is not ‘confectionary’ chocolate so don’t be expecting a chocolate bar in a bottle – this is stone ground, rich, bittersweet hand-packed and the highest quality,” said Kurt Gross, brewer and Lion Beer Ambassador. Mac’s is passionate about experimenting with infinite flavour possibilities in craft beer, and this terrific chocolate stout is the perfect drop for the cooler months.
Horopito, Spiced Apple & Rhubarb Fruit Tea with Manuka Leaf, and Strawberry & Pomegranate Green Tea with Kawakawa. Ti Ora is expertly crafted in New Zealand by master tea blenders, then placed in a silky pyramid bag to allow for perfect brewing. With no added sugar, caffeine free options, all natural ingredients and New Zealand botanicals – you really couldn’t find a better way to taste wellbeing. Ti Ora teas come in a resealable pouch for optimum freshness.
Gourmet Oil Range
Waihi Bush Organic Farm has been known for great-tasting flax seed oils for 25 years. Started by David Musgrave to help alleviate his son’s eczema, the business has gone from strength to strength and is still owned and farmed by Musgrave. This year saw the release of the organic gourmet oil range, where the brand took their experience with flax and applied it to other healthy seeds. The result is great tasting raw oils that are natural rather than infused, amazingly nutritious and offer extended versatility with food. This marks the beginning of a new era for Waihi Bush and product development. For more information contact Karen on 03 693 9845 or email Karen@fwf.co.nz.
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Beating Back To School Stress To help parents beat the back to school stress, Dole has created a range of delicious grab-andgo Fruit Bowls, perfect for popping the lunch box or handbag during that morning rush. Available in hand portion-controlled packs of four, Dole Fruit & Juice, Dole Fruit & Jelly and Dole Fruit & Custard each contain a range of quality, flavoursome fruit. With options like sun-ripened peaches, whole blueberries and tropical mango, Dole Fruit Bowls are a convenient, fuss-free snack for hungry little tummies and their peckish parents. Kamilla Camilo, senior marketing manager of Dole NZ said the range of Dole Fruit Bowls will make the back-to-school rush a little easier for parents and children alike. “There tends to be a certain narrative around weekday mornings and
Smooshing More Into The Day Tasti have created Smooshed Wholefood Balls that are made for snacking on-thego with just real, natural ingredients, and they are snacks consumers can feel good about. Naturally sweetened with fruit, with only real, natural ingredients inside, the wholefood balls are now available in five new flavours with only the simplest ingredient lists. Flavours include Peanut Butter & Caramel, Roasted Hazelnut & Cacao, Almond & Cashew, Apricot & Cacao, and Berry, Cashew & Cacao. Now with a new look pack and the added benefit of a resealable bag, Smooshed is the perfect convenient snack.
Authentic Food Products La Costeña is one of Mexico’s bestknown heritage brands. With nearly 100 years’ experience in the market, La Costeña has the relationships and expertise to ensure that only the best quality product is used in the manufacture of the wide range of peppers, beans, sauces and other
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authentic food products in its portfolio. Delmaine Fine Foods is proud to be the exclusive partner of La Costeña in New Zealand and are looking forward to bringing the real taste of Mexico to Kiwis. For more information or to order contact 0800 335 624 or enquiries@delmaine.com.
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it’s usually that of craziness and chaos – at least that tends to be the case in my house!” said Camilo. “While they’re not the antidote to school bag explosions or dawdling youngsters, Dole Fruit Bowls are a simple, stress-free snack option that will go down a treat. Research has proven that kids with happy tummies perform better, so it’s super important to have smart, delicious snacks on hand to help them return to their school routine.” Parents will have the snack department nailed. Of course, they’re not only for kids. Making it easy to enjoy fruit anytime, anywhere, Dole Fruit Bowls are just right for hungry and time poor mums and dads in need of something sweet and satisfying. As one of the world’s leading fruit providers, Dole has produced top quality fruit for more than 100 years. The Dole Fruit & Juice snack bowls are a perfect substitute for when fresh fruit isn’t available while the Fruit & Jelly and Fruit & Custard range make a tasty treat or indulgent dessert.
Rock Star Smoothie Range Smoothie loving consumers are flocking to supermarket freezers to get their hands on the latest range of great tasting, fast but healthy food. Orchard Gold has released a game-changing new range – The Smoothie Collection. With smoothies becoming the go-to meal across kiwi households nationwide, it’s no wonder has reported that smoothie consumption is up by 90 percent over the last 12 months. And according to the ‘big berry’, Jason Foord, Orchard Gold thrives on providing the best in fast, nutritious smoothies that you can eat on the go. “We’re so proud of what we do, supplying our busy, health conscious consumers with our high-quality range and we love delivering fresh ideas for our smoothie lovers,” said Foord.
Naked Wild Blueberries and Devour Your Reds are the first of the new Smoothie Collection to hit shelves. “It’s the first time anyone has sold real deal, genuine wild Canadian blueberries in New Zealand supermarkets. The Smoothie Collection has been built from the ground up, focussed on the super trend that are smoothies.” Crave Your Greens is set to launch in the next few weeks – a great tasting kale and spinach based concept. The new range all have country of origin labelling printed on the 1kg bags.
India Gate’s Latest Launch Quinoa
India Gate Quinoa is a flavourful and wholesome grain which has a mild flavour, light crunch and nutty taste. It is a one-stop nutritional powerhouse, source of complete protein, dietary fibre and several nutrients and minerals. A low GI ranking makes it easy to digest. It is naturally gluten free which makes it a perfect substitute for pasta, wheat or couscous. India Gate’s Quinoa; a legendary super food, now brings total taste, versatility and nutrition to your dining tables. India Gate Quinoa is free from colours, flavours, preservatives & artificial sweeteners. Now available in 454gm packs. For trade enquiries, please contact 09 256 1400 or email orders@abinternational.co.nz.
A NEW GENERATION OF SMALL FORMAT GROCERY STORES
Foodstuffs has a long history with small grocery stores. The Four Square brand has been around since the 1920s, and still provides New Zealanders with a local grocery store in 280 locations across the country. It’s there when you need it – on holiday, at the beach, and in small communities.
Chris Quin
Chief Executive FOODSTUFFS North Island
But small grocery stores have quite a different purpose in an urban environment in 2017. In July we launched the first Fresh Collective by New World in Constellation Drive on Auckland’s North Shore. The concept is quite different to what Foodstuffs has done before. Rather than just being a small supermarket, Fresh Collective by New World combines the best of what the hospitality industry does, with the best of what we do, for our customers for the future. What do I mean by that?
Think of the sense of theatre you get in a restaurant with an open kitchen, where you can see your food being prepared before it hits your table. Fresh Collective offers you that same openness and sense of trust. The second Fresh Collective by New World store in Mt Albert (opening late August) takes the concept even further than what we’ve done at Constellation Drive. There’s an in-house barista at the front of the store, where you stop in for a takeaway coffee, a smoothie or a snack. The smell of fresh bread wafts through the store from the bakery, where you can see the loaves being lifted out of the oven. There’s a central servery where you can select your salads; cold cuts; cheeses; and roast chicken. You can chat to the in-house butcher and watch while your meat is trimmed to order. Everything is freshly prepared right there in the store – where you can see what’s going on – rather than out the back. You can see the chickens being basted on the rotisseries and the pizzas going into the pizza oven. Our research tells us that our customers - particularly in central Auckland don’t just go food shopping once a week. They head out on a wide
range of food shopping missions, multiple times a week and for a variety of different reasons. Sometimes they’re just topping up with a few items, picking up lunch, or getting specific items for tonight’s meal. This is where a small, neighbourhood grocery store can be really useful by providing fabulous fresh meal options backed up by essential grocery items. Some customers come in and shop for five or seven days’ worth of food. Others come in just looking for tonight’s dinner. We want Fresh Collective by New World to answer both of those needs. Our customers tell us they want to shop in a warm and friendly, authentic environment that feels like shopping in a market. The design of the store, the people we hire and even the uniforms they wear all contribute to that casual, friendly feel. Our research tells us that people want easy meal solutions for those days where they don’t have a lot of time to cook, and inspiration for the days where they do have more time and want to cook something special. The love that feeling of discovery – particularly if they spot a new product that inspires a meal idea. We’re refining the Fresh Collective by New World concept as we go, so each new opening promises something new. We hope to roll this concept out in other parts of the country too. Watch this space. n
BATTERIES NOT INCLUDED
New Zealand is facing a nationwide free range egg shortage, but that’s not necessarily a bad thing, according to FRENZ founder Rob Darby. Free range egg stocks are being put under pressure by both increasing consumer demand and also the response of an industry under close scrutiny by the Commerce Commission and Ministry of Primary Industries, following the mislabelling scandal earlier this year.
The scandal, which saw egg producer Palace Poultry sell caged eggs in freerange labelling earlier this year, led to calls for the government to intervene. The matter is still under investigation by the Serious Fraud Office. As a result of the close watch by government bodies, egg producers that had previously topped up their ‘free range’ eggs with non-free range eggs were forced to stop the practice, resulting in a shortage of genuine free range eggs. New Zealand’s welfare code is not prescriptive and currently has no penalties for non-compliance, and there is no legal definition for freerange. While there are a number of independent accreditations, Darby said that these independent bodies are susceptible to pressures from larger producers to change the standards. While Darby claims that the terms ‘free range’ and sustainable’ are more marketing terms than legal or scientific, the benefits of free range eggs are now being proven in the scientific realm. Studies have shown that free-range chickens produce eggs which are more enriched in natural protein, are higher in natural omega 3, as well as containing less saturated fats. The scandal has also seen renewed calls for mandatory egg stamping, something which FRENZ already does. The stamping would allow
HOME OF FRENZ CERTIFIED FREE RANGE EGGS
consumers to track the eggs from the plate back to farm and reduces the risk of another Palace Poultry situation, where eggs are bought and on sold in different packaging. However, he argues that egg stamping is only effective when used in conjunction with sanitising. “An egg is just like anything else you’ve got from your garden – it needs to be washed,” he said. To stamp an egg would only serve to push bacteria into the pores of the egg, leading to potential food safety issues. All FRENZ farmers must adhere to the strict genuine free range standard
set by the company to supply eggs. “We only ever supply free range,” said Darby. “We and our farmers are not allowed to farm battery eggs and so have never even come close to topping up our stocks in order to fill the shelves.” As it takes around six months for a new shed to be built and chickens to settle in and begin to lay the shortage is unlikely to be over any time soon, but Darby is philosophical about the matter: “At least now consumers know exactly what they’re getting.” n
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THE PLASTIC BAG TOPIC We were extremely proud to have recently been awarded the Ministry for the Environment’s Green Ribbon Award for Business Leadership for our Food Rescue programme. The awards recognise the outstanding contributions made by individuals, organisations, businesses and communities to protect and enhance New Zealand’s environment.
In last financial year, waste contributed just nine per cent of Countdown’s carbon emissions. Since 2006 we have decreased waste to landfill by 34 per cent despite a 43 per cent increase in supermarket space. Countdown Food Rescue plays a vital role in both reducing food waste and fulfilling a vital social need – to support people in need in communities throughout New Zealand. All Countdown stores nationwide have a food rescue partnership in place which sees around $3.5 million of high-quality surplus food donated to food rescue groups and local
foodbanks each year plus a further $1.2 million of food to farmers as food scraps for their animals. This is food that would otherwise have ended up at landfill. In the coming months we will continue to expand on our work to help build the capacity of our food rescue partners. Next month we will holding our second annual Food Rescue Partners Summit in Wellington, and later this year will again open applications for our Food Rescue Partners Contestable Fund. Supporting the sector to grow and thrive goes hand in hand with our goal to reduce food waste. Customers today are telling retailers loud and clear that they want to see reduced waste and less packaging. At Countdown we have just completed the entire roll out of our recyclable meat trays which aims to remove more than 500 tonnes of polystyrene from landfill annually. In the North Island we have recently relaunched our mince range which includes the new recyclable packaging, improved quality, and we have introduced set weight portion control and pricing. This means customers have more assurance of price and
INDUSTRY AWARDS RECOGNISE THE BEST IN THE BUSINESS
The Peter Jowett & Industry Awards night returns to the Crowne Plaza in 2017 on August 10 featuring two brand new awards categories as well a more streamlined competition for the industry’s emerging talent. The Peter Jowett Scholarship was established to provide a platform for future leaders within Convenience Retail to sharpen their public speaking skills and to research current and future industry trends. NZACS awards the top two finalists a scholarship to the NACS show in the USA each year. This is the largest show of its kind with over 23, 000 convenience retailers and suppliers attending from around the world over five days. This year the lucky recipients will attend the NACS show in Chicago in October. The NZACS awards also return, recognising excellence in Convenience Retail across a range of awards categories from Best overall retail group to the best key account Manager. The Industry awards night is the highlight of the NZACS events calendar. Hosted in the stylish surrounds of the Crowne Plaza Auckland’s Ballroom, the awards night provides guests with a chance to let their hair down and network with peers. With eleven awards being presented on the night,
Dave Hooker
Executive Director NZACS
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by MC Geoff Bryan and after-dinner entertainment provided by top NZ comedian Simon McKinney, the Peter Jowett & Industry Awards night is a must for all NZACS members.
can budget to ensure this everversatile and Kiwi favourite is a regular part of every shop. As responsible retailers we are very interested in the topic of plastic bags and we know that it is of high public interest at the moment. At Countdown we have taken some initiatives ourselves to reduce the use of these bags, like going plastic bag free on Waiheke and participating in the Soft Plastics Recycling scheme. We are also supporting customers to use more reusable bags. Last year we sold 430,000 reusable bags, which was an increase of 130 per cent from the year prior. We’ll continue to work closely with Retail NZ and other retailers to discuss the topic of plastic bags as an industry. It’s our view that the government needs to oversee a national approach that is equitable across the board and easy for customers. n
Dave Chambers
Managing Director Countdown
It’s been a tough year for convenience retailers with security and safety top of mind, so it’s nice to be able to provide an opportunity to celebrate the achievements of our members, showcase some of the brightest and best talent in the industry whilst looking forward to the future of convenience retailing and innovation in our channel. Tickets are available for NZACS members through the website: www. nzacs.com More information on NZACS is available at www.nzacs.com n
NZACS EXECUTIVE DIRECTOR DAVE HOOKER PRESENTS DANIELLE FOOTE FROM PHILLIP MORRIS WITH THE 2016 AWARD. DANIELLE WENT ON TO WIN THE INTERNATIONAL COMPETITION IN ATLANTA GEORGIA AGAINST FINALISTS FROM CANADA AND AUSTRALIA.
BUILDING A PLATFORM
The Consumer Goods Forum is an annual FMCG conference like no other. It’s the only global conference that brings together key leaders from manufacturing, retailing, and industry associations from around the globe to hear presentations on the latest trends and issues facing our industry.
Many of the global chief executives of NZ Food and Grocery Councilmember companies were present at this year’s event in Berlin, including Denise Morrison of Campbell’s Soup, Mark Schneider of Nestlé, Ian Cook of Colgate Palmolive, and Grant Reid of Mars. There were so many fascinating presentations, but a couple I found particularly valuable were from Google, Amazon, and Harvard. The head of Google’s business in Europe, the Middle East and Africa, Matt Brittin, pointed out that while each delegate had at least one device with them, most of the world remains unconnected to the internet. This will change in the next few years as millions more connect through mobile technology. He reminded every business to make sure their websites were optimised for mobile use because most searches today are by mobile rather than the traditional desktop. If a website is not optimised for mobile
and is slow to search, consumers give up in a matter of seconds and go to a site with greater speed. “After three seconds, you’ve lost 53 per cent of your potential customers.” He said it’s imperative that companies understand search algorithms and how their products appear in searches, and that they think about how consumers see their products online, i.e. does a brand turn up at all when consumers make basic search enquiries. The final point he made was that consumers are now getting information from different sources and firms need to recognise this. Once upon a time they might seek information from experts, but with the rise of YouTube (which, Matt said, on average, consumers access for one hour a day) and other social media sharing, a consumer is just as likely to seek information from fellow consumers who are sharing “how to” information or products reviews. The Vice-President Consumer Products for Amazon, Sunny Jain, talked about the growth of Amazon Fresh (“we are on a 10-year journey and expansion will continue”), and a new trial called Amazon Go, where consumers can activate their Amazon app then walk into a store, select products, and leave without going through a traditional checkout – no lines, no checkout, no registers. Every product the consumer selects is immediately charged to their Amazon account. This innovation will be truly disruptive.
The reality of Amazon’s plan for Amazon Fresh, their grocery retail and delivery business, was hit home when Daniel O’Connor of Harvard spoke about retail trends. He impressed upon attendees the need to understand the rise of retail platforms. “You want to be on the “platform”, not off it, and understand how it works”. He believes that within the next few years, many platforms will consolidate so there will be 25-50 mega platforms that control 25 per cent of all retail sales. He said the rise in online retailing will continue to have a dramatic impact on major brands, reminding brand owners that it doesn’t matter how big their brand is online it gets “just one facing” like every other product. He implied that many retailers feeling safe from the roll-out of Amazon Fresh in many other markets were missing the point about Amazon’s intention with the development of their Amazon Fresh system. He believes their intention is “about building a platform that will be of interest to local retailers”, large or small. Much food for thought! n
Katherine Rich
Chief Executive NZ Food & Grocery Council
B I T E M E AT ANYTIME ANYWHERE • Healthy protein snack • No additives • No preservatives • Shelf stable Available in 50g snack sizes with eyecatching packaging and three delicious flavours – Original, Mighty Chilli and Tangy Pepper.
For more information call NICOLE STANLEY on 03 366 0455 July 2017
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MARK TROUP-PAUL
FOUR SQUARE KAITI, GISBORNE Owner/Operator
As an only child growing up in Auckland, Mark Troup-Paul would flit between dream jobs on an almost weekly basis. Policeman, lawyer, doctor, farmer and sportsman were all options considered – but curiously enough, owner/ operator of Ideal Four Square Kaiti, Gisborne, was never an option. He did, however, know that he wanted to own his own business, and studied marketing and management at Waikato University in order to reach that goal. “I had looked at a number of opportunities before discovering the Owner Operator journey with Foodstuffs. After working ten years in the FMCG industry and spending time working in a few stores and talking to other owners, I knew it was for me,” Troup-Paul told SupermarketNews. “The fast pace of the industry, the role of supermarkets within the community, breadth of the role as an owner, opportunities within
BRING YOU THEIR NEW ORGANIC GOURMET OIL RANGE
Foodstuffs and the people involved all add up to make it an exciting career.” Troup-Paul took over the Kaiti Four Square in November 2016, having previously worked for Frucor, Treasury Wine Estates, Independent Liquor and Coke. “FMCG is all I know!” he quips. Of course, being Owner Operator comes with its challenges. They’ve faced problems such as powercuts, building works, IT issues and shoplifting, which is testing TroupPaul’s problem solving skills. “Trying to fit everything into the limited hours is the current challenge,” he said. “We are really busy at the moment trying to improve the store quickly, so
every day throws up a new obstacle to work through.” The most important part is staying focussed as a team, something on which Troup-Paul prides himself. “I tell them what I think we can achieve and them empower them with as much responsibility and support as possible. My store manager told me recently that this is the first time in his career that he has felt comfortable and enjoyed coming to work every day, which was pretty cool.” When he’s not working on his store, Troup-Paul enjoys surfing and fishing. “I try fit in as much as possible when I’m not at the store or spending time with family.” n
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ORGANISERS OF NZ’S PREMIER OFF ROAD ADVENTURE RUNNING EVENTS. E: jasoncameron@xtra.co.nz M: Jason 021 465 274
CHANGING SHOPPER NEEDS REFLECT CHANGING EATING BEHAVIOURS
By Mitesh Khatri, Program Director at Shopper Tracker ANZ
MISSIONS AND OCCASIONS DRIVING THE TRIP
Sauce, Frozen Chicken, Fresh Fish) to increasingly more convenience solutions (e.g. BBQ/Hot Chicken, Frozen Meals, Chilled Ready Meals).
TRUST AT A TOUCH OF A BUTTON
“What’s for dinner tonight?” Mark asks as he finishes work and calls his wife. She says she’s had a busy day at work, has just picked up the kids from day care and asks him to pick up some items for dinner that night and not to forget something quick for lunch tomorrow.
Shoppers are more demanding today than they have ever been and technology is the vehicle that is fast tracking the information age. Whether it is price comparison or overall health and well-being needs such as organic, protein levels, gluten free, grass fed, cage free, sugar content and fat, shoppers have sourcing of product and sustainability top of mind. The list (right) of top 10 food and beverage products where shoppers want ethical sourcing in supermarkets.
In supermarkets, shoppers are now more than ever looking for solutions rather than a product on price promotion. The “small shop mission to take home for use that day” has increased from 10% to 15% in the last year. Shoppers are thinking about what’s for dinner, lunch, what drinks and snacks they can have in between meals more so than just stocking up. Research by Shopper Tracker shows the top categories shoppers think about for dinner tonight and reflects a range of products. The list (below) in New Zealand and Australia includes the spectrum from meal components (e.g. meat, vegetables, simmer/stir fry sauces) to inbetween easy to cook options (e.g. Chilled Pasta and
The continual focus on price from grocery retailers has left the premium consumption opportunity open. Shoppers are willing to pay more for these premium options and want these reflected in certain categories in the supermarket. If you consider Tea for example, for a number of years, black tea has been a staple however in more recent times there has been a significant shift to premium black varieties, green and flavoured teas. Out of home stores such as T2 have helped drive premiumisation in the category and shoppers now want this in the supermarket. Tea is the 13th highest category in NZ supermarkets where shoppers are willing to pay more for better quality.
TOP 10 NEW ZEALAND GROCERY
PREMIUMISATION AND INDULGENCE
TOP 10 AUSTRALIAN GROCERY
DINNER OCCASION
DINNER OCCASION
SIMMER SAUCES/STIR FRY
CHILLED FRESH PASTA SAUCE
FROZEN FISH
FRESH FISH/SEAFOOD
FISH
MEAT
FROZEN CHICKEN
FRESH PASTA
MEAT
CHILLED PRE-PREPARED MEAT MEALS
HOT CHICKEN
BROCCOLI
FROZEN VEGETABLES OR POTATOES
MEXICAN FOOD
FROZEN CONVENIENCE MEALS
MINCE
VEGETABLES
RECIPE MIXES/BASES
TRADITIONAL SAUCES
FROZEN FISH
TOP 10 NEW ZEALAND GROCERY IMPORTANCE OF ENVIRONMENT/CSR HEALTH FOODS FISH WATER FRUIT VEGETABLES FROZEN CHICKEN TEA FROZEN FISH LONG LIFE MILK CANNED FISH
FAST HEALTHY CONVENIENCE It’s the early morning shift in the petrol and convenience channel and Rahul a c-store owner turns on the pie warmer for the first rush of tradies. Two hours later he notices there are still pies remaining, which is a more common occurrence these days. He decides to wait until placing more product in the warmers mid-morning. Lunchtime arrives and he finally needs to restock product where only few years ago he would have stocked the warmer four times by lunch. On the other side of the store, popular flavours of Liquid Breakfast, Protein drinks and Healthy Snacks are running out of stock. Shoppers today have the power and they are shifting their own and their family’s consumption behaviours. Double income households who are time poor are under increasing pressure to work out what their meals will be during the week. The MasterChef revolution has inspired many households, however cooking from scratch is under increasing pressure as shoppers search for quick, easy and healthy meal ideas and inspirations. n
SHOPPER TRACKER measures what shoppers think, want and do. We benchmark the position of categories by country, channel, retailer, against other categories and to brand level to improve promotional efficiency, build fact based proposals and inform credible joint plans for growth. July 2017
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ONE OF MEXICO’S BEST KNOWN HERITAGE BRANDS
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TOP QUALITY INGREDIENTS AUTHENTIC FLAVOURS
FOR MORE INFORMATION or to order contact 0800 335 624 or enquiries@delmaine.com
Gluten Free Baking Mixes No artificial flavours or colours Easy to bake and versatile
Organic. Cultured. Raw. FOR THE CHILLER
Lemon Pikelet/Waffle Orange Cinnamon Pikelet/Waffle Chocolate Chocolate Chip Orange Muffin Pistachio Orange Cinnamon Cookie Traditional Chocolate Chip Walnut Cookie Mexican Chocolate Almond Cookie
www.benourished.co.nz 30
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Order Online No Freight Fee within NZ www.sway.net.nz 09 527 2775
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