Food on the Move

Daily Updates at FoodLogistics.com

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Frontline Manufacturing Workers in Search of Digitally Enabled Workplaces

More than 45% of frontline manufacturing workers surveyed by Parsable across fi ve countries say that the opportunity to work in a more modern, digital environment would be part of their decision to leave their current employer. This includes providing mobile technologies, such as a smartphone or tablet, to help them do their jobs better.

“Providing mobile-based digital tools and on-the-job learning opportunities in the formats millennials and Gen Z are accustomed to using will be necessary if manufacturers are to attract and retain new talent to these important roles,” says Lawrence Whittle, Parsable CEO.

Scan the QR code now to learn more about the study.

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Female Truckers: A Surge in Industry Equality and Safety

Delivery Drivers Inc. (DDI) noticed a surge of female workers in last-mile trucking, exhibiting the industry’s growth in safety, equality and more. In this L.I.N.K. podcast episode, Food Logistics’ managing editor Brielle Jaekel sits down with DDI owner and CEO Aaron Hageman to talk about the reasons behind this, where the industry is going and how the pandemic impacted female employment.

Scan the QR code to subscribe to the L.I.N.K. podcast channel.

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Warehouse Automation to Continue Booming

The surge in demand from e-commerce orders since the start of the pandemic pushes warehouses to adopt greater technology to keep up efficiency. According to ABI Research, more than half a million robots are likely to be shipped worldwide in 2030 with an annual compound growth rate of 40% from now until then. Automated storage and retrieval systems are also on a steep incline.

“Productivity technologies can achieve far greater return on investment if correctly combined with other technologies. For example, by combining location tracking data with a voice solution, warehouses using a warehouse execution system (WES) platform can optimize workflows by minimizing distance traveled based on where the worker is,” says Adhish Luitel, industry analyst, supply chain management and logistics at ABI Research. Scan the QR code now to learn more.

Sysco to Reduce Emissions by 2030

Sysco Corporation announced a climate goal to reduce emissions across its global operations and its entire value chain. Sysco’s new science-based emissions reduction target aligns with the Paris Agreement and aims to reduce its Scope 1 and 2 emissions by 27.5% by 2030, and ensure that suppliers covering 67% of Sysco’s Scope 3 emissions establish science-based targets by 2026.

“At Sysco, we recognize and take seriously our role as a global industry leader. We understand that taking action now on climate change is important to the future of our planet and have developed an actionable, achievable plan with a clear roadmap to meaningfully reduce emissions. Over time, Sysco we believe we will be able to do more and are motivated to further our work across the value chain to quicken the pace of innovation and provide a pathway for other companies to participate in climate action,” says Neil Russell, Sysco’s SVP of corporate affairs and chief communications officer. “To ensure we hold our selves accountable, our CSR strategy is now an integral part of our new business strategy, our Recipe for Growth, which is designed to advance our pace of leadership, further differentiate Sysco, create a sustainable competitive advantage and make a positive impact on the world.”

Scan the QR code now to learn more.

Convoy’s Technology Connects Brokers with High-Quality Capacity

Convoy for Brokers allows freight providers to post loads directly to its digital freight network. Through this, brokers can find what Convoy calls high-quality capacity in short periods of time without having to sacrifice data privacy. The program invoices brokers once a load is successfully booked, reducing the need for upfront costs. It also provides brokers with an online platform where they can manage their loads, incoming bids and TMS integrations to book and manage loads using their existing tools and processes. Scan the QR code now to learn more.

Kinetic

Supply Chain Insurance Gets Technological

Kinetic and Nationwide’s E&S/Specialty division partnered to create Kinetic Insurance, which focuses on tapping technology for worker safety. The new underwriting agreement allows employees to use wearable technology, provided by Kinetic, to reduce injuries and losses while driving the policyholder’s safety program and culture.

By offering the Kinetic wearable technology at no extra cost to the policyholder, this new offering brings safety culture within the reach of mid-market companies.

Scan the QR code now to learn more.

Truck Accidents Contribute to Substantial Payments to Plaintiffs

Driver safety, both on and off the road, continues to be of utmost importance to the supply chain. Yet, accidents happen. And, sometimes can be fatal.

In fact, incidents involving a severe injury were 217% more likely to settle and 199% more likely to result in payments to plaintiffs over $600,000, according to new research from the American Transportation Research Institute (ATRI).

ATRI research also reveals that settlement payments are approximately 37.7% larger than verdict awards, and 393% more likely to occur in incidents involving a fatality. What’s more is, a different plaintiff litigation model is impacting the industry -- small cases. The research used a new ATRI dataset of more than 600 cases resulting in either a settlement or verdict award of less than $1 million. Scan the QR code now to learn more.

C-Suite Leaders: Supply Chain Crisis Will Drag on for 3 Years

Supply chains face their greatest stress test yet as the pandemic’s continuing impact prolongs a crisis some business leaders fear could drag on for three years, according to a new survey by Accenture.

Nearly three-fifths (58%) of C-suite leaders believe the supply chain crisis will last more than a year—though one-third (33%) fear it could drag on for three years. C-suite executives were also among those most likely to see business significantly impacted, including prices paid for goods or services (49%), getting supplies or inputs needed for business (45%), price charged for goods or services (43%), ability to produce products or fulfill demand (38%), certainty in decision-making (38%), ability to grow (36%), train on workforce (34%) and changing customer expectations, such as predictability or delivery certainty (32%).

C-suite leaders also largely agree on what is likely to happen as a result, such as prices will continue rising and consumers will cut spending in the short-term (88%), increase in the use of automation, artificial intelligence and robotics to create supply chain visibility (79%), production moves closer to demand (73%), new infrastructure built or expanded, including ports, rail lines and highways (66%) and wages will increase to meet demand across critical parts of the supply chain, including truck drivers, warehouse workers and dockworkers (65%). Scan the QR

code now to learn more about the study.

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FROM BAD TO WORSE TO BETTER:

HOW TODAY’S STATE OF SUPPLY CHAINS PRESENT BRIGHT FUTURE

When 2021 hit, the world was ready for the New Year. Even if it brought with it a New Normal—a new way of doing business, a new way to shop for groceries and more—the turning of the calendar meant putting a year of supply chain disruptions, restaurant closures and constant pivoting behind us.

But, then, on March 23, a stranded Evergreen container ship blocked navigation in Egypt’s Suez Canal, setting the stage for what would be a slew of supply chain disruptions after supply chain disruptions.

Suddenly, 2021 was quickly becoming a mirrored reflection of the year prior.

Then came the ransomware attacks, internet outages, container ships stuck at bay, bridge closures, driver shortages, ingredient shortages, natural disasters and more.

The hits just kept on hitting.

And, industry experts are already showing signs of struggle for 2022 into 2023, as routes to import/export remain clogged, ports continue to be backed up, cost of doing business increases and the labor shortage exists.

“Supply chain challenges will continue to be an issue throughout 2022, as the pipeline of imports received via ships and railways remains clogged, truck drivers are in short supply, home-bound consumers purchased more items for at-home use and production facilities remain labor challenged,” says Brian Numainville, principal, The Feedback Group. “And, we are again seeing limits placed on products in retail stores as rolling shortages are expected to continue. It’s definitely going to continue to be bad before it gets better.”

That’s because supply chains are messy. And, they’re only going to get worse before they get better.

Research from McKinsey & Company’s found that over a 10-year period, firms may lose 42% of their annual profits due to disruptions.

Companies are rushing to implement cloud-based, supply chain visibility solutions, digitalized planning and more. They’re relying on real-time data, emerging technologies and hyperconnected supply chains to keep disruptions at bay. They’re implementing programs that upskill and reskill employees, and are preparing for what could become a very interesting peak season.

But, is it enough? Is it too late?

“Looking into 2022, I still see a lot of uncertainty and instability. There will continue to be supply chain challenges based on the volatility of the market, as well as labor shortages and continued increase in demand. This puts sustained pressure on labor, production and the entire end-to-end supply chain,” says Jaime Urquidi, regional VP and CPG lead at Parsable. “Depending on how we get out of that peak, demand will affect how long it takes the supply chain to stabilize next year.”

Port congestion is also shooting up prices, according to Joe Shone, head of enterprise product sales at Uber Freight.

“Even though imports constitute a small portion of U.S. freight, congestion has left many imported goods stuck at ports and caused retailers to settle for high prices to get their goods out before the

holidays,” Shone adds. “On the driver supply side, we are still in the midst of a massive driver shortage. The semiconductor shortage continues to constrain capital supply, and the driver market is still recovering from the pandemic. However, we have seen drivers slowly coming back into the market (especially in the longhaul sector) since some states ended their unemployment insurance programs. Spot rate growth has decelerated in those states.”

However, for many in the supply chain industry, there’s only one way to go, and that is up.

Here’s how technology, visibility and the drive to overturn the labor shortage will help improve the current state of the supply chain.

Overcoming labor shortage

Anyone and everyone in the supply chain industry is hiring. And, while automation and robotics are key to filling some of these gaps, the supply chain still needs actual human beings to move product through the cold food chain.

“Recruiting and retaining talent in warehouses and transportation companies is one of the biggest challenges the industry is facing. One way that companies are adapting to the future is looking to automation, but they are also looking to being creative when it comes to finding and keeping talent. The increased recognition of the importance of the food supply chain will hopefully attract new talent, especially since these are essential businesses that are critical and will continue operation no matter the circumstance,” says Matthew Ott, president and CEO of the Global Cold Chain Association (GCCA).

Aside from flexible hours, improved work/home balance, sign-on bonuses and more, companies are also implementing technologies to help employees do their job in a safer, more efficient manner.

“The pandemic has had a clear and unmistakable impact on the labor force, with many opting to change careers or retire if they are able,” says Numainville. “Workplace safety, increased wages and flexibility are now table stakes for workers as they look at their options. There are several things companies should be doing in the hiring process—online interviewing and recruiting is a must, for example, with quick turnaround from interview to hire. There are so many companies looking for workers that if you aren’t easy to navigate in the hiring process, the candidate will go elsewhere quickly. Same applies for the onboarding process—it needs to be efficient, easy to navigate and integrate. As far as retention, flexibility and clear communication of what you are doing to ensure safety are key. Overall, companies need to tell a clear and compelling story about why they are the place to work.”

Companies are also encouraged to recreate the role and think more outside of the box when looking for new talent.

“The industry has traditionally hired from very specific segments of the population, but those segments are no longer sufficient in filling the need for new entrants. The industry as a whole needs to embrace diversity and inclusivity efforts in order to start attracting greater numbers of workers from non-traditional sources,” says Mark Murrell, president and co-founder of CarriersEdge in Food Logistics’ September 2021 issue.

However, one of the best thing companies can do to manage the labor shortage is retain the employees they currently have, says Alex Wakefield, CEO, Longbow Advantage.

“One of the ways we’re seeing companies do that is by implementing pay-forperformance programs in the warehouse. In distribution centers where we’ve seen them implemented, employees are often seeking out management to better understand their performance and learn how that can maximize their impact, creating a feedback loop that can be used to increase performance, engagement and satisfaction,” Wakefield says.

In the material handling space specifically, where forklift operators sometimes work in sub-zero temperatures, the hiring and onboarding process is crucial. That’s why companies are encouraged to streamline onboarding and encourage the retention of forklift operators by enhancing the operator experience and helping newly trained operators gain confidence and increase productivity while maintaining a strong safety culture, says Andrew Smith, director, marketing product management, Crown Equipment Corporation.

In response, Crown Equipment developed the InfoLink forklift fleet management system, which gathers data to help enhance operator engagement and safety.

“Customers can use the system to limit access to the equipment to only those with the proper training. Companies can also customize electronic inspection checklists with unique questions to ensure operators have appropriately inspected

Crown’s InfoLink system, and the data it gathers, can help enhance operator engagement and safety.

Crown Equipment Corporation

the equipment. The data gathered through Technology takes supply “Visibility with collaboration are the system can also be used to identify chains to next level signifi cant challenges—and also operators exhibiting correct and incorrect From truck and rail to ship and air, the opportunities—for the food and behaviors and opportunities for supervision transportation sector has undergone a beverage industry with its strict time and reinforcement of training,” says Smith. series of re-developments since the onset and temperature controls. The pandemic

Understanding the important nuances of the Coronavirus disease (COVID-19). has only exacerbated the issue, as within a specifi c market, such as shift start The World Trade Organization (WTO) consumer buying trends increasingly favor times and traffi c patterns can also make says volume of world merchandise trade e-commerce with more fi rst-time adopters a difference in attracting and retaining is expected to increase by 8% in 2021 of CPG products,” says Cooprider. employees, says Darin Cooprider, SVP, after falling 5.3% in 2020. However, trade In response, Ryder introduced consumer packaged goods, Ryder. growth is then projected to slow to 4% RyderShare, a collaborative logistics

“The ability for employees to select in 2022, as detailed in Food Logistics’ May platform designed to eliminate industry different shifts and coverage from week 2021 issue. silos and enable everyone involved in to week, depending on their preference Rising import prices and the need to moving goods through supply chains, and at-home responsibilities, can be nearshore continue to compound an including shippers, receivers, carriers and a large area of differentiation,” he already complex shipping supply chain. service providers, to work together in real adds. “Rapid escalation in wage rates As of October, some 77 cargo ships were time. for frontline workers in particular are at a standstill outside of California ports, “Visibility technology will continue to making it increasingly more play a vital role in the cold chain. challenging to attract and retain Real-time cargo temperature workers. Younger workers are tracking and visibility is becoming also looking for a company where more prevalent. Trailers confi gured they feel appreciated, valued with the means for tracking and have growth opportunities, and reporting will increasingly requiring companies to rethink become table stakes. And, realhow they engage with employees time temperature, humidity and to differentiate themselves. environmental monitoring within With this rapid escalation of segments of facilities can enhance wages, the increased demand for and assure product quality while automation continues to accelerate providing communication to the technology and expand the producers,” he adds. ROI analysis to include worker For some companies, there may availability (at any cost).” not be one type of technology that

What’s more is, the conversation makes the difference. around the gig economy is far from “I believe it’s a matter of bringing over. forcing the Port of Los Angeles and Port of everything together in a connected

“Independent contractor rights, security Long Beach to move to 24-hour/7-day-a- platform to create a more connected and 1099 worker benefi ts are all pieces week operations. supply chain. I’m a fi rm believer that of the labor puzzle where we anticipate a Supply chain industry experts predict blockchain and IoT will continue to grow lot of change,” says Aaron Hageman, CEO, such shipping problems to linger into 2022; in popularity and give us much better Delivery Drivers, Inc. “Additionally, the in fact, shipping a container through major visibility and understanding of the real-time tides of our customers’ delivery demands U.S. ports now takes triple the time it did movement of goods,” says Dan Clark, VP of will continue to rise next year and there will pre-pandemic. product innovation and strategy, Trimble be more growth. With more demand than Likewise, third-party logistics (3PL) Transportation. “The good news is that it ever, we are starting to see the next round providers are adapting to the infl ux of is no longer necessary to build solutions of technology solutions that allow our automation by embracing online tools separately—you can connect to existing retail partners to leverage many different for communication, education and tools and partner with organizations that omnichannel fulfi llment solutions. One streamlining workfl ow. They’ve had to can bring all data to a central repository for size rarely fi ts all these days for retailers, re-think old processes, more specifi cally easier integrations between technology. particularly in cold chain fulfi llment where with regards to pricing, forecasting, route We’re continuing to move toward more we cannot stack orders on top of each planning and more. And, to overcome platform-agnostic solutions that can other.” supply chain disruptions, data, fl exibility connect to so many different providers and and visibility will be key in navigating the all types of solutions securely. business landscape. “Carriers, shippers and brokers all need to share the same information in order to

Transflo Intelligent Automation (TIA) automatically processes and delivers data to pre-selected fleet personnel and integrates into accounting, invoicing, maintenance reporting, and transportation management system platforms.

Transfl o

be effective, so for technology providers, the challenge has long been fi nding a way to integrate effectively between partners. But, if you’re all operating on the same platform, there’s no need to integrate because the data is already there and shared by all parties,” Clark says.

Full supply chain visibility can only be achieved once silos are eliminated, according to Patty McDonald, head of solution marketing, Symphony RetailAI. “Currently, many retailers face challenges to see where their inventory is at every step of the supply chain. What’s more, omnichannel has only added to this complexity—activity in one channel has a direct impact on other channels and retailers must be able to understand these dynamics,” she adds. “Our AI-based technology and master data management enables retailers to access inventory availability across the supply chain. In turn, this allows them to confi dently predict changes in demand and respond rapidly, no matter how seemingly unexpected the change is. What’s more, our technology enables retailers to support complex logistics networks by sourcing and pulling product from multiple locations and/or vendors during a period of disruption.”

In order to restore a healthier balance in the food supply chain in 2022, companies should look to invest in freight automation platforms to achieve greater connectivity between all parties involved, according to Doug Schrier, SVP of strategy at Transfl o.

“A lingering source of ineffi ciency in the supply chain is the lack of the ability for shippers and receivers to communicate with the drivers coming into their facilities to pick up or drop off a load. Shippers have invested heavily in tools like yard management systems and other management software, but those often don’t connect with the tools the drivers are using. So, the goal is to partner with those shippers who’ve made these investments and to bring drivers into the fold. This maximizes the opportunities of the software investments by both sides. The

Implementing autonomous technology within the yard will provide accurate updates of the status of equipment at every stage, resulting in 100% “clean data.”

way to do this is to connect shippers with the motor carriers and the drivers who are executing their freight, which enables them to move that freight in a much more effi cient way,” he adds.

As a result, Transfl o introduced Transfl o Intelligent Automation, a suite of document automation services that provide tools to carriers, freight brokers, providers, shippers and freight auditors to manage and process load documents and paperwork.

“When parties use digital paperwork, it acts as a bridge between the various management platforms, allowing shippers’ yard management systems to effectively talk with carriers’ fl eet management tools. This opens up functions like allowing drivers to pre-register their load for pickup or dropoff and to automate checkin with shipper and receiver facilities,” adds Schrier. “In turn, this means drivers can receive a dock to load and unload more quickly, reducing the wasteful time that drivers and carriers spend in detention at these facilities and in effect, adding trucking capacity into the system. Detention costs everybody—freight shippers, carriers and drivers, receivers and the supply chain as a whole. So, fi nding ways to eliminate that waste can make a real difference. These are the types of systems we see playing a role in alleviating the stress on the system we’ve seen this year.”

Implementing autonomous technology within the yard will also within the yard will also provide accurate provide accurate updates of the status updates of the status of equipment at of equipment at every every stage, “resulting in 100% ‘clean data’ and much better visibility,” says Kyle Bertin, head of customer strategy and planning, Outrider. “However, visibility on its own isn’t simply enough. It’s also important to ensure that visibility isn’t siloed. It’s not very good, for instance, if you have great visibility to the state of your yard and your warehouse, but not enable that data to be exchanged easily. Clean data integrated within the supply chain is essential to achieve maximum effi ciency and visibility, ultimately getting equipment, drivers and products on the road faster.”

Digital transformation is also deemed as one of the most signifi cant disruptions to company siloes, fusing together all parties of an operation, end-to-end.

“Through digital transformation, organizations are harnessing both historical and real-time (or near real-time) data to proactively anticipate changes in demand and using automation to respond,” says Markus Schmidt, president of Swisslog Logistics Automation, Americas. “The key to harnessing the power of warehouse data lies in warehouse management and execution software. As warehouse software has evolved, siloes have been created with warehouse management, warehouse execution and automation control systems all operating in a way that leaves data isolated, limiting its potential to improve operations. Not only is data siloed between production and the supply chain that supports it, but within the supply chain itself. The new generation chain itself. The new generation of warehouse management of warehouse management software integrates these software integrates these various data streams into a various data streams into a single platform to unleash the single platform to unleash the power of the data. power of the data. “This data is fuel for the “This data is fuel for the artifi cial intelligence systems artifi cial intelligence systems that will enable logistics that will enable logistics systems to learn and evolve systems to learn and evolve on their own. Through the on their own. Through the power of data and artifi cial power of data and artifi cial intelligence, supply chain intelligence, supply chain systems will systems will

location decisions. While well established, these tools are continuing to advance in performance, primarily through the application of machine learning. They are also being augmented by new tools that enable use of much larger data sets to achieve levels of optimization not previously Moving storage and fulfillment closer to consumers, while possible,” he says. maintaining the agility to quickly adopt to future volume changes as market demand shifts, will be an essential characteristic of the supply chain of the future. What’s more is, the infl ux of 5G in the cold food chain continues to make solutions Swisslog Logistics Automation, Americas and technologies run learn to recognize patterns, regularities and smoother and more effi ciently. interdependencies from structured and “Blockchain shows promise for unstructured data to anticipate demand compliance and tracking as an emerging and adapt, dynamically and independently, technology. Cloud data storage and to new situations. Working with similarly machine learning allows for the ability to intelligent productions systems, these harvest vast amounts of data from these self-learning supply chain systems will devices and play into the effi ciency [of] cold enable organizations to meet global food chain technology. From a sustainability customer requirements with greater speed, standpoint, we are better able to manage customization and effi ciency,” he adds. a customer’s carbon footprint more

The cloud is another technology capable effectively,” says Andy Moses, SVP sales of ensuring visibility at every stage of the and solutions, Penske Logistics. supply chain. Through the emergence of control tower

“With a cloud-based, all-in-one, technology, Penske’s ClearChain suite comprehensive ERP system, enterprises helps customers unify supply chain decision can gain the foresight they need to improve making across their various management their supply chain,” says Scott Deakins, structures. Deacom business unit leader, ECI Software But, while supply chain innovations Solutions. “The perfect storm of 2021 have led to improved effi ciency, reliability exposed how fragile our advanced global and profi tability, they have also created supply chain can be. Some company leaders new risks for supply chain didn’t even know their product went to companies. [DOWNLOAD this the Suez until it was delayed. In the year white paper to learn more]. ahead, we can expect to see more and But, thanks to ongoing supply more companies working with redundant chain disruptions, an upside-down supply partners in critical areas like raw materials and demand model and the challenge to or distribution solutions in several recruit and retain quality works, companies overlapping territories.” should prepare for sustained periods of

However, while some solutions provide supply chain disruption, says Elizaveta the means for digitalization, they often do Krieg, head of CUO property, Allianz Global not resolve all of transportation challenges, Corporate & Specialty. adds Greg Foreman, VP operations, retail, “The range and diversity of risks to DHL Supply Chain. supply chain is constantly growing and

“Complementary software packages recent experience shows how far-reaching and deep transportation expertise are events like a pandemic, climate change, required to achieve true real-time visibility fi nancial crises, trade tensions and political and optimize capacity utilization. Supply instability could be,” Krieg says. “The 2020 chain analytics and decision support tools McKinsey analysis shows that averaging have proven valuable in enabling site across industries, every company could expect a disruption lasting 1 month and longer, every 3.7 years, and this is the new reality for which insureds and carriers need to prepare for.”

Companies should also focus on utilizing real-time visibility solutions to create visuals, track shipments, test different scenarios and more.

“All the information from real-time visibility solutions needs to be integrated into specifi c business activities, such as labor planning and customer service. This information needs to be automatically shared with the appropriate parties and combined with other data, so operators and planners can make informed decisions. For example, production planners should automatically have information about the arrival time of key raw material deliveries as they set production schedules for the following week,” says Dustin Burke, managing director and partner, global co-leader of manufacturing and supply chain, Boston Consulting Group. “It’s important to note that the supply chain is about more than just logistics. The supply chain starts with the availability of raw materials and ends with the availability of workers to stock store shelves, consisting of everything else in between. The greatest challenges in the food supply chain result from food being disproportionately dependent on transportation and labor.”

Plus, dependence on robust supply chain control towers will be essential to the future success of supply chains.

“The inability to manage supply and demand on a global basis is clearly becoming more acute. Considering the confl uence and complexity of factors that are responsible for the unprecedented shortage of needed goods, current conditions are likely to intensify and become more challenging throughout 2022,” says C. John Langley Jr., clinical professor of supply chain management and director of development for Center for Supply Chain Research, Penn State University. “Unfortunately, the risk outlook for cold food chains will be impacted by the global volatility of markets, sources and prices of energy resources needed to maintain desired levels of temperature. While signifi cant benefi ts may be related to the pursuit of environmental sustainability,

Monitoring products throughout their journey will be instrumental in preventing contaminated or compromised products from reaching consumers.

the net results are likely to include adverse impacts on the availability and cost of energy resources for businesses and consumers.”

For its part, telematics delivers ways to monitor and control fl eets, remotely.

“For example, [telematics is] reducing food loss by applying insights from refrigeration data streaming to the cloud from their vehicles through the Internet of Things. [It is] reducing downtime by closely monitoring operating performance to watch for signs of trouble. And, [companies are] using automation to perform tasks like pre-trip readiness checks to more quickly turn around loads. The massive volumes of data that are now available for fl eets can be overwhelming, so fl eets are looking for analytics to quickly understand what they are seeing and what actions to take next,” says Dominic Hand, VP IT and connected products, Thermo King.

Looking ahead to a brighter 2022

Despite the disruptions, attacks and other challenges plaguing supply chains, the future remains bright for companies invested in deploying the right technologies, taking care of their people, instilling risk mitigation measures and enforcing food safety.

For instance, there will continue to be a strong emphasis on traceability. pinpoint the source of contamination. Scanning barcodes that are encoded with standardized product ID and attributes, including batch/lot numbers, improves the food system in several ways. It provides product traceability across the entire supply chain. More automation instead of manual data entry reduces human errors that cause failures throughout the cold chain (minimizing delays, erroneous product counts, etc.),” she adds. “Establishing consumer trust in this new environment will be a challenge for food suppliers who will need to innovate and demonstrate collaborative efforts to help stabilize the system or offset new, volatile supply chain limitations.” What’s more is, the rapid continuous growth in the frozen foods sector presents different kinds of drivers where opportunities abound.

“In fact, the FDA announced its plans to “The frozen food aisle has been a leverage technology to create a safer and growth driver for retailers since 2016 more digital, traceable food system with with acceleration ahead of most other the goal of reducing foodborne illness,” says departments. One of the biggest questions McDonald. “Another continued focus as we coming out of 2020 was, could frozen head into 2022 will be proper operations sustain these gains? All signs point to yes,” around handling food items, such as the says Alison Bodor, president and CEO, transportation and cutting of meat items. American Frozen Food Institute (AFFI). One problem in the supply chain can cause “Looking at sales patterns of the past few a ripple effect. Therefore, it’s critical to years, it isn’t just one or two areas in the have inventory visibility with real-time frozen food aisle that are driving growth; updates, along with the agility to respond it’s quite literally all categories. Many to and bounce back from challenges.” categories play in breakfast vs. dinner, or

What’s more is, monitoring products indulgence vs. health. But, frozen foods throughout their journey—from cover it all—functional and indulgence manufacturers/farms to stores and restaurants— will be instrumental in preventing contaminated or compromised products from reaching consumers, says Liz Sertl, senior director, community engagement, GS1 US.

“When a recall does become necessary, faster access to product and location data makes it possible to gain provenance and ascertain where a product has been without delay—speeding up the successful removal of suspect products and helping

International trade recovered at the end of 2020 to pre-Coronavirus levels, and trade levels were 0.6% higher, mainly helped by exports from advanced economies and by imports from emerging economies, according to CPB.

CPB Netherlands Bureau for Economic Policy Analysis

plus all meal occasions from breakfast, lunch and dinner to beverages, snacks and desserts. With many more consumers continuing to work from home part or all of the time, frozen foods will continue to make inroads across meal occasions.”

That’s not to say that employee retention won’t also be a main focus heading into 2022.

“Next to earnings opportunities and business-related costs like the cost of fuel, safety is a regular topic amongst frontline gig economy workers,” Hageman says. “The thing is, ‘driver safety’ is not a simple topic. There are many things that drive this conversation, including the need to carry cash (i.e. does your operating platform allow for or even promote cashless transactions). What options and choices do drivers have around cameras in the vehicles? Many drivers in our network have a desire to not use car signs or clothing that may identify them as a target. And, of course, no conversation about driver safety is complete without a comprehensive roundtable around COVID.”

Other conversations revolve around how to better promote the supply chain industry to those entering the fi eld.

“The manufacturing industry needs to work to become more attractive to current and future employees. We need to make manufacturing more appealing and focus on the modern, digital aspects of the industry so that companies can attract top talent,” says Urquidi.

For transportation specifi cally, the dramatic rise in e-commerce, as well as click-and-collect services, continues to push last-mile delivery to the front, according to McDonald.

“The ability to manage timely delivery hinges on highly optimized logistics and accurate data. With fresh items, temperature and timing are critical surrounding delivery. As a result, access to data in real-time can help retailers effectively manage the movement of inventory through the supply chain and to the consumer,” says McDonald.

And, of course, data—how to collect it, what to do with it and who to share it with.

“As the supply chain continues to become more sophisticated and digitalized, data analytics is evolving into a powerful tool helping companies achieve greater supply chain visibility, fl exibility and resiliency,” Foreman says. “The challenge many companies have is adequately identifying, prioritizing and acting on the data to deliver measurable, obtainable business goals and value, and ultimately, predictive insight. Most are barely scratching the surface when it comes to the business value that can be achieved through Supply chain disruptions will continue to plague the industry, ransomware attacks and internet outages will continue to occur, container ships will still be stuck at bay, natural disasters will still strike and the driver shortage will still loom. But, the technology, visibility and drive to overturn the labor shortage will help improve the current state of the supply chain and present a brighter future.

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WHAT MORE DISRUPTIONS WILL 3PLS SEE IN 2022?

At year’s end of 2020, many refl ected on what a turbulent year it was and were shocked to see this kind of unrest continue throughout 2021, especially in the supply chain. As 2021 comes to an end, we look to 2022 and wonder what else could possibly happen?

For the cold chain, a lot.

The most benefi cial change that happened throughout this past year is the growth of the cold transportation sector. This growth is certain to continue into the next year. According to president of the Americas at FarEye, Paul Greifenberger, the cold chain market is expected to grow annually at 6% and surpass $250 billion worldwide. Ninety percent of third-party logistics (3PLs) plan to grow cold chain capabilities and service offerings.

In congruent with this growth, mergers and acquisitions are rampant throughout the supply chain and will continue into 2022 as the cold chain itself increases. In this past year, Lineage Logistics acquired the Netherlands’ Kloosterboer for global expansion; Ryder Logistics bought Midwest Warehouse Distribution; Hub Group took over Choptank Transport and numerous other organizational movements took place, according to Chris Peckham, VP of operations at FreightPlus.

These types of mergers and acquisitions activity will only heighten in 2022 as companies look to expand their footprints, take advantage of competitive sectors and overcome the labor shortage.

Types of technology investments

The increase in demand and the labor shortage not only pushes 3PLs toward acquisitions, but also to technology investments. Companies now look to demand planning and predictive technology to help overcome challenges on the road and in the warehouse, as the past two years we’ve seen one surprise challenge after another.

“As seen in other modes such as van, fl atbed and LTL (less than load), there is movement by carriers, shippers and customers toward developing and building upon their technology stack to help predict and improve response to industry challenges,” says Tim Tran, VP, systems and technology for JLE Industries. “For example, blown-out tires; technology is used to gather data from the driver, shipper, route and road conditions to provide understanding of the life estimate of the tire and by so doing, predict when the tire is likely to blow out. Especially with refrigerated shipments, the last thing anyone wants is a blown tire, especially in warmer climates.” 3PLs that operate in the cold chain also look to other forms of technology such as sensors connected to the Internet of Things (IoT) and visibility solutions that help track real-time temperature data to prevent food waste, heighten safety and remain compliant with regulations. And of course, these technologies also help drive sustainability initiatives for many 3PLs.

There’s also a push for any form of workfl ow optimization to overcome the labor shortage and other disruptions to maintain homeostasis in the supply chain.

“Many of the supply chain issues faced by 3PL companies today aren’t going away any time soon; for example, the chip shortage is widely predicted to last at least throughout 2022,” says Tran. “The primary pitfall we’re seeing is not acknowledging that the current supply chain landscape is what is needed to be worked with for the foreseeable future. Companies operating in cold 3PL and across the global supply chain need to optimize what they have now; essentially, learn how to do more with less. To achieve this goal, an investment in technology is vital, particularly in

Looking Ahead

We’re leading the industry in finding supply chain solutions and helping our partners move cargo efficiently, predictably and economically.

automation of workfl ow and other processes that increase effi ciencies and in the case of transportation, incentivize driver retention and recruitment.”

Constant fl ow of change

The disruption in the cold chain is signifi cant, almost as if we’re dealing with a new industry. So much of the entire supply chain has changed in just two short years, and the shifting of tides is not over. And, the changes occur throughout every aspect of the supply chain.

“I think the only thing that hasn’t changed in the past year is the color of the ocean, although that’s debatable given the recent oil spill in Southern California,” says Peckham. “Infl ationary pressures are certainly on everyone’s radar as the input costs continue to rise. Production output from a manufacturing standpoint is lagging due to COVID-related issues from both a labor and input standpoint. Transportation costs across all modes have skyrocketed, and although some of the large volume shippers are not paying costs we see in the greater market, they are still paying signifi cantly more than what they were prior to COVID. Warehousing space is at a premium right now—especially in the cold storage space.”

Private equity (PE) and venture capital money in the supply chain space increases as well, adds Peckham, with a new record almost every month of PE money. This time, equity is expected to increase into 2022.

Problems with labor

While equity might increase into the supply chain, which is a positive, the driver and labor shortage is also expected to grow; a major negative.

Greifenberger says that 40% of cold chain shippers cite labor as the most signifi cant problem in their organizations. The driver shortage is only expected to get worse in 2022. 3PLs need to investigate ways of driving driver effi ciency like using technology, but also looking into a gamifi cation method of operation. The more incentive a driver has for being productive, the more he/she will likely be productive. Greifenberger also says that companies should assign drivers to routes with high neighborhood driver affi nity, increasing job satisfaction for the employee. And, quick and accurate payment for gig drivers also offers a reason for drivers to keep coming back.

However, the steps companies take to combat the driver shortage need to be more than just compensation

@A. Solano-adobe.stock.com

While equity might increase into the supply chain, which is a positive, the driver and labor shortage is also expected to grow; a major negative.

based. Retention is an important part of our commitment to providing our drivers be lowered to 18, creating a greater pool combatting the shortage, in addition to with consistent matching of their needs— of potential drivers, adds Peckham. Many recruitment. for example, getting them home on time, companies look to recruit more female

However, Tran explains that increased every time—and career goals.” drivers, adding to the pool, since the pay is not an effective long-term solution Large trucking companies now see a industry is only made up of 8% women for retention. Company culture is an turnover rate of about 90%, according to today. important part of employee satisfaction. There are also steps companies can take during recruitment that are benefi cial for long“If you are a shipper who is delivering to some challenging locations, you will see carriers back Another potential benefi t is the Infrastructure Bill, which could potentially correct the declining state of the country’s bridges and term retention. “On the recruitment side, our driver applications are designed away from that type of freight” roads, pushing driver optimization. While these issues will be a continuous to provide us with data that enables us Peckham, and driving schools are behind presence throughout the New Year, some to match characteristics of individual due to COVID-19 issues, causing a lag in say that regulatory compliance will be the applicants to our current professional new drivers. Add that to many vaccine most important factor for the cold chain. drivers, giving us insight into whether the mandates currently polarizing the country, “We estimate that regulatory applicants will be good long-term fi ts for and the driver shortage is likely to rage on compliance, chain of custody issues and our company culture,” Tran adds. “Our in 2022. traceability will be the largest barriers outstanding retention rates are driven by Some believe that the driver age should for cold chain logistics companies next

@3DJustincase-adobe.stock.com

Companies now look to demand planning and predictive technology to help overcome challenges on the road and in the warehouse.

year,” says Greifenberger. “However, supply chain visibility technology allows companies to overcome these barriers and maintain a clear chain of custody as well as temperature monitoring to ensure the safety and shelf life of food and grocery products. This will help shippers comply with regulatory requirements, such as the Food Safety Modernization Act, and government-mandated record keeping. Visibility offers a magic bullet to untangle all of these issues.”

Another important insight is that the pricing power will lie with the shipping company, as demand and bottlenecks continue to squeeze the industry. Many shippers will refuse challenging shipments because they can. Since demand is so high, the need for clients is low.

“If you are a shipper who is delivering to some challenging locations, you will see carriers back away from that type of freight,” says Peckham. “Every carrier is assessing their networks and have the leverage and ability to ‘pick and choose’ what freight they want to haul. If they see their equipment being tied up, or the deliveries aren’t smooth, it’s almost a guarantee that shippers will see a minimum of price increases or a complete refusal from carriers to haul this freight.”

Technology, a labor shortage, countless supply chain disruptions, mergers and acquisitions, compliance and more will be top of mind for cold chain 3PLs in 2022. Change will continue at a rapid speed and the industry may look even more different this time next year.

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TOP END-TO-END SOLUTIONS

AIM TO CURB SUPPLY CHAIN DISRUPTIONS

When the 2021 New Year hit, supply companies worldwide celebrated the passing of a challenging year that brought about a global pandemic, nationwide restaurant closings and consumer shopping behavior that shifted literally overnight.

But, then, on March 23, a stranded Evergreen container ship blocked navigation in Egypt’s Suez Canal, setting the stage for what would be a slew of supply chain disruptions after supply chain disruptions. Following close behind were ransomware attacks, internet outages, container ships stuck at bay, bridge closures, driver shortages, ingredient shortages, natural disasters and more. The hits just kept on hitting. That’s why many of today’s top software and technology providers aim to not only curb supply chain disruptions, but also promote supply chain resilience. One of the greatest concerns of supply chain professionals is managing risks, says Mark S. Baxa, president and CEO of the Council of Supply Chain Management Professionals (CSCMP). “Beyond the impact of COVID-19 on the supply chain that most supply chain professionals are beginning to understand more fully, at the heart of the most signifi cant impact to supply chain performance is risk, described in three words—complexity, competency and capability,” Baxa says.

Food Logistics’ 2021 Top Software & Technology Providers award recognizes those software and technology providers that ensure a safe, effi cient and reliable global food and beverage supply chain. Their solutions track and trace; capture date; manage people, product and plants; and work to provide visibility into tomorrow. They aim to streamline processes, implement order and oversee compliance. They modernize the way companies handle payments, warehouse management, customer service and more. Congratulations to the winners of this year’s Top Software & Technology Providers award. Thank you for developing solutions that keep supply chains moving safely and effi ciently, regardless of the disruption. Below are some standouts:

Controlant

Website: controlant.com

Solutions Offered: Internet of Things (IoT), Predicti ve/Prescripti ve Analyti cs, Supply Chain Management, Supply Chain Visibility, Systems Integrati on

Controlant is developing next-generation temperature monitoring and visibility solutions to improve product quality and safety while reducing staggering losses. Controlant’s solutions empower those responsible for supply chain performance to stay in front of critical metrics in real-time when their products are in transit, addressing problems quickly when they arise. Controlant’s services-based partnership helps reduce complexity and costs, mitigate risks and drive a sustainable and intelligent supply chain through analytics, automation and reporting. Controlant’s monitoring and response service teams also proactively work on clients’ behalves, collaborating with food manufacturers and logistics partners to respond to risk as it happens. Another component of Controlant’s solution is automating business, logistics and quality release processes, such as managing and closing shipments by exception, automating communications and data sharing among parties to strengthen collaboration and responsiveness and providing a direct communication path for all supply chain partners.

“Historically, temperature-monitoring data loggers have offered passive, single- or limited-use technology for meeting regulatory and safety requirements. However, they lack real-time visibility, do not track location and cannot deliver ROI. Many food producers and their partners lack the visibility needed to proactively prevent waste, save costs, ensure consumer safety and drive broader decision-making. Having passive quality monitoring technology leads to companies not being able to alert their carriers and logistics providers that a problem has arisen, so that proactive action may be taken to prevent in-transit product waste,” says Controlant. “Real-time data monitored

and tracked by IoT devices can be used to send notifi cations based on product integrity, location and other risks, like pallets being split up, longer than usual dwell times or other incidents that can compromise quality conditions. Controlant’s IoT data loggers and cloud software platform provide critical analytics on active shipment data, supply chain performance data and supply chain processes, and links together internal and external parties—such as carriers, manufacturers, governments, health systems and others—and offers a single source of truth regarding product condition and location.”

ndustrial

Website: ndustrial.io

Solutions Offered: Data Synchronizati on, Demand Management, Internet of Things (IoT), Predicti ve/Prescripti ve Analyti cs, Systems Integrati on

ndustrial’s fully automated energy intelligence platform gives facilities the tools and data to actively manage and monitor energy consumption across their entire portfolio of facilities in real-time, allowing them to make decisions that truly impact production costs and improve the bottom line. ndustrial enables the ability to receive real-time data for instant decision-making, analysis and adjustments to the manufacturing process; monitor and manage their entire portfolio of facilities individually—and in aggregate—to quickly identify areas for improvement; measure holistic energy intensity, effi ciencies and costs to identify actionable areas for improvement; lower energy costs by quickly identifying expensive energy periods; and drive business growth through real-time energy intensity KPIs, uncovering correlations between energy usage and spend per unit of production, facility space effi ciency and energy intensity per-dollar of revenue.

“A lot of cold food and beverage providers need to reduce energy and operate at the lowest possible cost-per-unit, but often fi nd that implementing new technology solutions to address these problems means they must eliminate a lot of their legacy software and systems. The ndustrial Energy Intelligence Platform lets them leverage legacy systems without the need to invest in new technology to easily augment legacy control systems to digitize and monetize energy loads, on their terms, without impacting quality production,” says ndustrial.

Is your organization prepared for the FDA's New Era of Smarter Food Safety?

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Smarter tools for outbreak prevention Tech-enabled traceability

Food safety culture New business models and modernization

Learn more by scanning the QR code. Contact us: contact@controlant.com

Follow us @Controlant on Twi er and LinkedIn

Johanson Transportation Service

Website: johansontrans.com Solutions Offered: Accounts

Payable, API, EDI, Consolidati on, Document Storage, Global Trade Management, Load Planning, Mobile Technology, Opti mizati on, Predicti ve/Prescripti ve Analyti cs, Routi ng and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportati on Management Systems

Johanson Transportation Service’s proprietary Arriviture cloud-based transportation management system (TMS) allows shippers to work faster via the ability to immediately enter and change their orders, consolidate loads, see exceptions and delays and receive instant rate quotes. Plus, it provides visibility into their freight at all times, so they can run their supply chain operations more effectively. These value-added technology services have resulted in customer acquisition, retention and overall satisfaction. “Some of the biggest challenges in the cold food and beverage supply chain entail] capacity, disruptions, equipment shortage, driver shortage, real-time visibility, transit times, meeting customer demands and regulations,” says Johanson Transportation Service.

Parsyl

Website: parsyl.com

Solutions Offered: Internet of Things (IoT), Supply Chain Visibility

Parsyl offers comprehensive risk management by combining supply chain monitoring, granular supply chain data and cloud-based insights with modern, data-driven insurance to help customers learn from every shipment—both good and bad, from beginning to end. Parsyl’s cargo insurance suite includes everything needed to insure perishable cargo, such as seafood, fruits, vegetables and agricultural commodities. For example, Niceland Seafood uses Parsyl’s monitoring tools to help evaluate shipping routes, compare packaging methods and understand quality issues, including shelf life lost in transit. Niceland is also a customer of Parsyl’s data-driven insurance, where Parsyl settled a marine cargo insurance claim in 7 hours and 40 minutes. The spoilage claim was paid to Niceland Seafood through Parsyl’s ColdCover Parametric product, which uses smart sensors and pre-confi gured spoilage triggers to automatically detect and notify customers of a loss.

“Before companies can strengthen their supply chain, they need to understand it. And, before insurers can provide better coverage, they need better data to inform underwriting and claims. Perishable supply chains are fragmented, complex and fragile. It is commonly reported that one-third of the food produced globally is wasted, with much of that loss occurring along the global supply chain,” says Parsyl. “The need for a transparent, safe and sustainable cold chain is greater than ever. Data loggers are everywhere, but it is hard to retrieve the data and actually put it to use. We show customers the untapped power of data. We ask them how they could optimize their supply chain if they could more easily compare things like packaging, routes or suppliers. And, we show them that by integrating monitoring and insurance, they can take a more holistic approach to risk management and have better insurance and faster claims payment all while having the data they need to reduce overall risk.”

Turvo

Website: turvo.com

Solutions Offered: Collaborati on, Data Synchronizati on, Inventory Control, Load Planning, Mobile Technology, Predicti ve/Prescripti ve Analyti cs, Routi ng and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integrati on, Transportati on Management Systems, Warehouse Management Systems, Yard Management

Turvo helps cold food and beverage companies unify their supply chains by bringing together people, systems and data in a cloud-based solution. Turvo offers the enterprise capabilities normally found in siloed warehouse management systems, control towers, TMS and ERP systems and more, so that companies can see all of their orders, inventory and shipments in one system in real-time. For example, Lineage Logistics uses Turvo to unify their supply chain and operations, which includes hundreds of warehouses (many of which run different WMS) and locations. With Turvo, Lineage can collaborate with customers, suppliers and partners to shorten the time “from farm to fork” through automation, appointment scheduling at distribution centers, shipment tracking via the Turvo Driver mobile app and telematics integrations, quality assurance via temperature sensor integrations, a global view of inventory and more. Because all data is stored in Turvo, it can be indexed, searched and analyzed, so Lineage can constantly refi ne and optimize their operations.

“Collaboration is at the heart of supply chains because they necessarily involve multiple organizations and teams working together across different locations. Yet, supply chain technology has traditionally been understood in siloes—a point solution for tracking shipments, a point solution for managing inventory at a specifi c warehouse, a point solution for managing bids and offers and so on. Although people are trying to collaborate, the tools at their disposal stand in the way of collaboration,” Turvo says. “As a cloud-based network, Turvo empowers companies to connect their employees, partners, data and systems in one place. Cold food and beverage logistics organizations use Turvo to integrate siloed systems, view their data in one place, take action

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quickly in-context and securely share that information with customers. Its unique architecture, modern API-fi rst platform, trusted service with mission-critical uptime and user-friendly design provides a customercentric view of the supply chain. As organizations grow, Turvo provides a scalable, future-proof foundation that enables the rapid development of microservices, continual process optimization and more. With Turvo, everyone has visibility—and more importantly actionability— into inventory, orders, shipments, billing and customer experience in real-time.” Velociti Alliance North America’s CloudLogic system “plays” the supply chain process as if it were a game of chess. Each time a movement is made across any part of the supply chain—any order, line item or asset—CloudLogic makes a counter-move based on gaming technology and learned behavior, so that it can optimize effi ciency. CloudLogic learns as it grows, tweaking its own parameters based on customerspecifi c accumulated data. It also grades itself on a daily basis, comparing CloudLogic decisions to the decisions that can be seen as optimal after-the-fact.

Velociti Alliance North America, Inc.

Website: velocitialliance.com

Solutions Offered: Automated Material Handling Systems, Barcode Systems, Demand Management, E-Commerce, ERP, Inventory Control, Load Planning, Mobile Technology, Predicti ve/Prescripti ve Analyti cs, RFID, Roboti cs, Routi ng and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integrati on, Warehouse Management Systems, Wireless Technology

“Visibility of the supply chain and downstream adjustment based on supply chain exceptions are the biggest challenges,” says Velociti Alliance North America. “We work as an in-house team, training the employees of the company on-the-job. When they see solutions at the moment they have discovered a challenge, they remember and value the solution the best.”

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Top Software & Tech Providers award.

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2021 TOP

PROVIDERS

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3Gtms | 3gtms.com Capstone Logistics | capstonelogistics.com

Demand Management, ERP, Load Planning, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems Automated Material Handling Solutions, Cross Dock Management, Load Planning, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility

Afresh Technologies | afresh.com

Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Management

Alert Innovation, Inc. | alertinnovation.com

Automated Material Handling Solutions, Internet of Things (IoT), Inventory Control, Predictive/ Prescriptive Analytics, Robotics

Americold | americold.com

Automated Material Handling Solutions, Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, FinTech, Freight Payment, Global Trade Management, Inventory Control, Internet of Things (IoT), Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID , Robotics, Routing and Scheduling, Security Solutions, Supply Chain Management, Supply Chain Optimization, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology, Yard Management

Anytrek Corporation | anytrek.com

Supply Chain Visibility

AutoScheduler.AI | autoscheduler.ai

Data Synchronization, Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Visibility, Warehouse Management Systems, Warehouse Optimization, Yard Management

AutoStore | autostoresystem.com

Automated Material Handling Solutions, E-Commerce, Micro-Fulfi llment, Robotics, Supply Chain Management, Supply Chain Visibility, Warehouse Management Systems

Balyo | balyo.us

Automated Material Handling Solutions

BarTender® by Seagull Scientifi c | seagullscientifi c.com

Barcode Systems, RFID

Blue Link Associates | bluelinkerp.com

ERP

Blue Yonder | blueyonder.com

Barcode Systems, Demand Management, E-Commerce, ERP, Freight Payment, Global Trade Management, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/ Prescriptive Analytics, RFID, Robotics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Wireless Technology, Warehouse Management Systems, Yard Management

BlueGrace Logistics | mybluegrace.com

Data Synchronization, Freight Payment, Load Planning, Predictive/Prescriptive Analytics, RFID, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems

Blume Global | blumeglobal.com

Data Synchronization, Demand Management, Freight Payment, Global Trade Management, Internet of Things (IoT), Mobile Technology, Predictive/Prescriptive Analytics ,Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems

Bringg | bringg.com

Data Synchronization, Demand Management, E-Commerce, Inventory Control, Load Planning, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems

C3 Solutions Inc. | c3solutions.com

Dock/Appointment Scheduling, Internet of Things (IoT), Mobile Technology, Routing and Scheduling, Supply Chain Visibility, Systems Integration, Wireless Technology, Yard Management

CAMS Software | prospero.com

ELD, Freight Payment, Load Planning, Mobile Technology, Routing and Scheduling, Supply Chain Management, Systems Integration, Transportation Management Systems Carrier Logistics Inc. | carrierlogistics.com

ERP, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems, Warehouse Management Systems

Cass Information Systems, Inc. | cassinfo.com

Freight Payment

Cavallo | cavallo.com

Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems, Warehouse Management Systems

Chetu, Inc. | chetu.com

Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, FinTech, Freight Payment, Global Trade Management, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Robotics, Routing and Scheduling, Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integratiom, Transportation Management Systems, Warehouse Management Systems, Wireless Technology, Yard Management

Cimcorp | cimcorp.com

Automated Material Handling Solutions, Inventory Control, Load Planning, Robotics, Systems Integration, Warehouse Management Systems

Cin7 | cin7.com

E-commerce, Inventory Control, Supply Chain Management

Cleo | cleo.com

Data Synchronization, Ecosystem Integration, Freight Payment, Supply Chain Management, Supply Chain Visibility, Systems Integration

CMX (ComplianceMetrix) | cmx1.com

Auditing, Data Synchronization, Global Trade Management, Internet of Things (IoT), Mobile Technology, Policy Management, Predictive/Prescriptive Analytics, Product Lifecycle Management, Quality Assurance, Systems Integration, Supply Chain Management, Supply Chain Visibility

Controlant | controlant.com

Internet of Things (IoT), Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Systems Integration

Crisp | gocrisp.com

Data Synchronization, Inventory Control, Retail Data Analytics, Supply Chain Visibility

Crown Equipment Corporation | crown.com

Automated Material Handling Solutions, Internet of Things (IoT), Wireless Technology

Demand Management, Inc. | demandsolutions.com

Data Synchronization, Demand Management, Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility

Dematic | dematic.com

Automated Material Handling Solutions, Data Synchronization, Demand Management, E-Commerce, Internet of Things (IoT), Inventory Control, Mobile Technology, Robotics, Systems Integration, Warehouse Management Systems, Wireless Technology

DTG | defi nitivetechnologygroup.com

Automated Material Handling Solutions, Barcode Systems, Data Synchronization, E-Commerce, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Battery-Powered Workstations, Mobile Technology, RFID, Supply Chain Management, Supply Chain Visibility, Systems Integration, Wireless Technology

Echo Global Logistics | echo.com

Customer Relationship Management, Data Synchronization, Demand Management, ERP, Freight Payment, Global Trade Management, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Wireless Technology

Elite Transit Solutions, LLC | elitetransit.com FASCOR | fascor.com

Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Transportation Management Systems, Warehouse Management Systems Inventory Control, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems, Warehouse Management Systems

Emerge | emergemarket.com

Supply Chain Management, Transportation Management Systems Fleet Advantage | fl eetadvantage.com

Asset Management, Transportation Management Systems

Emerson Cargo Solutions | emerson.com

Internet of Things (IoT), Mobile Technology, RFID, Security Solutions, Supply Chain Management, Supply Chain Visibility, Wireless Technology, Yard Management

enVista | envistacorp.com

Automated Material Handling Solutions, Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, FinTech, Freight Payment, Global Trade Management, Internet of Things (IoT), Inventory Control, Load Planning, Predictive/Prescriptive Analytics, Robotics, Routing and Scheduling, Supply Chain Management, Systems Integration, Wireless Technology, Yard Management

Esker Inc. | esker.com

FinTech, Mobile Technology, Supply Chain Management, Supply Chain Visibility

ETQ | etq.com

Predictive/Prescriptive Analytics, Quality Management Systems, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility

Everseen | everseen.com

Supply Chain Visibility ,Visual AI

Everstream Analytics | everstream.ai

Predictive/Prescriptive Analytics, Supply Chain Risk Management, Supply Chain Visibility Foods Connected | foodsconnected.com

Supply Chain Management, Supply Chain Visibility

FST Logistics, Inc. | fstlogistics.com

Barcode Systems, Customer Relationship Management, Data Synchronization, E-Commerce, ERP, Freight Payment, Inventory Control, Load Planning, Mobile Technology, RFID, Routing and Scheduling,Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology

GlobalTranz | globaltranz.com

E-Commerce, Freight Payment, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems

Globe Tracker | globetracker.com

End-to-End Remote Reefer Management, Mobile Technology, Predictive/Prescriptive Analytics, Supply Chain Visibility, Wireless Technology

HaulSuite | haulsuite.com

Data Synchronization, Demand Management, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility

At Syfan, our commitment to shippers remains

steadfast and true. The demands of COVID have created a shortage of carriers and tight capacity that have strained partnerships with some shippers – but not Syfan Logistics. Throughout the challenges of the past year, Syfan has not wavered from standing by its customers and continuing to provide drama-free service.

Because when we make a promise, we deliver.

A partnership of trust

SyfanLogistics.com | Gainesville, GA | 855.287.8485 | 770.287.8485

Highway 905 | highway905.com Made4net | made4net.com

Audit Systems, Barcode Systems, Freight Payment, Global Trade Management, Inventory Control, Last-Mile Delivery Solution, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Shipment Tracking and Alert System, Shipment Tracking Mobile App, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems

Icicle Technologies Inc. | icicletechnologies.com

Barcode Systems, Data Synchronization, Demand Management, ERP, Internet of Things (IoT), Inventory Control, Predictive/Prescriptive Analytics, Systems Integration, Warehouse Management Systems Inventory Control, Routing and Scheduling, Transportation Management Systems, Warehouse Management Systems, Yard Management

Material Handling Systems, Inc. (MHS) | mhsglobal.com

Automated Material Handling Solutions, Data Synchronization, Internet of Things (IoT), Predictive/ Prescriptive Analytics, Robotics, Systems Integration, Warehouse Management Systems, Wireless Technology

MercuryGate International, Inc. | mercurygate.com

iGPS Logistics | igps.com

Automated Material Handling Solutions, RFID, Supply Chain Management, Supply Chain Visibility, Trackable Plastic Pallets, Wireless Technology Freight Payment, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems

Infi nityQS | infi nityqs.com

Data Synchronization, Quality Management Software, Supply Chain Management, Supply Chain Visibility, Systems Integration MetTel | mettel.net

Driver Safety Management, Internet of Things (IoT), Mobile Technology, Routing and Scheduling, Security Solutions, Wireless Technology, Yard Management

iTradeNetwork | itradenetwork.com

Data Synchronization, Demand Management, ERP, Freight Payment, Global Trade Management, Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems

JLT Mobile Computers | jltmobile.com

Barcode Systems, E-Commerce, ERP, Internet of Things (IoT), Inventory Control, Mobile Technology, RFID, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology, Yard Management

Johanson Transportation Service | johansontrans.com

Accounts Payable, API, Consolidation, Document Storage, EDI, Global Trade Management, Load Planning, Mobile Technology, Optimization, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems ndustrial | ndustrial.io

Data Synchronization, Demand Management, Internet of Things (IoT), Predictive/Prescriptive Analytics, Systems Integration

NORMEX inc. | normex.ca

Quality and Food Safety Management Software

Nulogy | nulogy.com

Data Synchronization, Demand Management, E-Commerce, Internet of Things (IoT), Routing and Scheduling, Supply Chain Management, Supply Chain Visibility

nuVizz, Inc. | nuvizz.com

Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems

John Galt Solutions | johngalt.com

Demand Management, Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility

Kargo | mykargo.com

Barcode Systems, Data Synchronization, Internet of Things (IoT), Inventory Control, Predictive/ Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Warehouse Management Systems, Wireless Technology, Yard Management

Kenco Group | kencogroup.com

Automated Material Handling Solutions, E-Commerce, ERP, Freight Payment, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Robotics, RFID, Routing and Scheduling, Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology, Yard Management

KoiReader Technologies, Inc. | koireader.com

Automated Material Handling Solutions, Barcode Systems, Internet of Things (IoT), Inventory Control, Mobile Technology, Supply Chain Management, Supply Chain Visibility, Wireless Technology, Yard Management Open Sky Group | openskygroup.com

Automated Material Handling Solutions, Internet of Things (IoT), Inventory Control, Robotics, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Yard Management

Optricity | optricity.com

Decision Support, Slotting Optimization, Soft Automation

Oracle | oracle.com

Automated Material Handling Solutions, Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, FinTech, Freight Payment, Global Trade Management, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Robotics, Routing and Scheduling, ,RFID, Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology, Yard Management

ORBCOMM Inc | orbcomm.com

Internet of Things (IoT), Inventory Control, Mobile Technology, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Wireless Technology, Yard Management

K�rber | koerber-supplychain.com

Automated Material Handling Solutions, Barcode Systems, Demand Management, E-Commerce, ERP, Inventory Control, Mobile Technology, RFID, Robotics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Tntegration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology, Yard Management

Loadstop | loadstop.com

Load Planning, Predictive/Prescriptive Analytics, Transportation Management Systems

Logility, Inc. | logility.com

Automated Material Handling Solutions, Data Synchronization, Demand Management, Freight Payment, Inventory Control, Load Planning, Predictive/Prescriptive Analytics, Robotics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Yard Management

Lytx | lytx.com/en-us

Internet of Things (IoT), Predictive/Prescriptive Analytics, Wireless Technology, Video and Vehicle Telematics Parsable | parsable.com

Mobile Technology

Parsyl | parsyl.com

Internet of Things (IoT), Supply Chain Visibility

PathGuide Technologies | pathguide.com

Warehouse Management Systems

Peak Technologies, Inc. | peaktech.com

Barcode Systems, ERP, Internet of Things (IoT), Inventory Control, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Routing and Scheduling, Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology

PLM Fleet, LLC | plmtrustlink.com RM2 | RM2.com

E-Commerce, FSMA Regulatory Compliance, Global Trade Management, Internet of Things (IoT), Inventory Control, Predictive/Prescriptive Analytics, RFID, Supply Chain Management, Supply Chain Visibility, Systems Integration, Wireless Technology Internet of Things (IoT), Supply Chain Visibility, Wireless Technology

RoadSync | roadsync.com

ProCat Distribution Technologies | procatdt.com

Barcode Systems, Inventory Control, Mobile Technology, Supply Chain Management, Warehouse Management Systems, Wireless Technology FinTech, Freight Payment

Rosie | rosieapp.com

Customer Relationship Management, E-Commerce, Inventory Control, Mobile Technology

project44 | project44.com

Predictive/Prescriptive Analytics, Supply Chain Visibility

QAD | qad.com

Automated Material Handling Solutions, Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, Freight Payment, Global Trade Management, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Robotics, Routing and Scheduling, Security Solutions, Supply Chain Management, ,Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology

Relay Payments | relaypayments.com

FinTech, Mobile Technology, Supply Chain Visibility

ReposiTrak/Park City Group | repositrak.com

Data Synchronization, Demand Management, Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility

RFgen | rfgen.com

Automated Material Handling Solutions, Barcode Systems, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Supply Chain Management, Supply Chain Visibility, Systems Integration, Warehouse Management Systems, Wireless Technology Rufus Labs | getrufus.com

Barcode Systems, Internet of Things (IoT), Mobile Technology, Supply Chain Visibility, Wireless Technology

Safefood 360° | safefood360.com

Food Safety and Quality Management, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility

Sage | sage.com/en-us

Automated Material Handling Solutions, Demand Management, ERP, FinTech, Inventory Control, Supply Chain Management, Supply Chain Visibility, Warehouse Management Systems

Shipwell | shipwell.com

Freight Payment, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems

Skyllful | skyllful.com

Mobile Technology

SMRTR (S4i Systems, Inc.) | smrtrsolution.com

AP Automation, Barcode Systems, Electronic Proof of Delivery, Mobile Technology, Vendor Compliance

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Stoecklin Logistics, Inc. | stoecklin.com TransmetriQ, powered by Railinc | transmetriq.com

Automated Material Handling Solutions, Internet of Things (IoT), Inventory Control, Predictive/Prescriptive Analytics, RFID, Robotics, Systems Integration, Warehouse Management Systems Data Synchronization, Predictive/Prescriptive Analytics, Shipment Tracking, Supply Chain Management, Supply Chain Visibility, Track and Trace

Symphony RetailAI | symphonyretailai.com

Customer Relationship Management, Demand Management, ERP, Inventory Control, Load Planning, Merchandise and Category Planning, Mobile Technology, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Warehouse Management Systems, Wireless Technology

SYSPRO | us.syspro.com

ERP, Supply Chain Management, Supply Chain Visibility

Technology Group International (TGI) | tgiltd.com

Barcode Systems, Customer Relationship Management, Demand Management, E-Commerce, ERP, Inventory Control, Mobile Technology, Supply Chain Management, Warehouse Management Systems

TEKLYNX International | teklynx.com

Barcode Systems, Inventory Control, RFID, Systems Integration

ThinkIQ | thinkiq.com

Internet of Things (IoT), Supply Chain Management, Supply Chain Visibility

ThroughPut Inc | throughput.ai

Automated Material Handling Solutions, Customer Relationship Management, Demand Management, E-Commerce, ERP, Inventory Control, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems, Warehouse Management Systems

TransLoop | transloop.io

Collaboration, Customer Relationship Management, Load Planning, Supply Chain Visibility, Warehouse Management Systems Transplace | transplace.com

Freight Payment, Global Trade Management, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Yard Management

Transportation | Warehouse Optimization | t-wo.com

Load Planning, Transportation Management Systems, Warehouse Management Systems

Transportation Insight | transportationinsight.com

E-Commerce, Freight Payment, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems

Trimble Transportation | transportation.trimble.com

Barcode Systems, Internet of Things (IoT), Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems, Warehouse Management Systems, Wireless Technology

Turvo | turvo.com

Collaboration, Data Synchronization, Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Yard Management

Uber Freight | uber.com/us/en/freight

Freight Payment, Load Planning, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems

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UgoWork | ugowork.com

Internet of Things (IoT), Predictive/Prescriptive Analytics

Ultra Consultants | ultraconsultants.com

Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, Global Trade Management, Internet of Things (IoT), Inventory Control, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems

Universal Chain Inc. | uchaininc.com

Data Synchronization, FinTech, Mobile Technology, Process Automation Solutions, Systems Integration

Velociti Alliance North America, Inc. | velocitialliance.com

Automated Material Handling Solutions, Barcode Systems, Demand, Management, E-Commerce, ERP, Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Robotics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Warehouse Management Systems, Wireless Technology

Verizon Connect | verizonconnect.com

Internet of Things (IoT), Mobile Technology, RFID, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Transportation Management Systems, Wireless Technology

viastore Systems | viastore.com

Automated Material Handling Solutions, Barcode Systems, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Routing and Scheduling, Systems integration, Warehouse Management Systems, Wireless Technology

Vormittag Associates, Inc. (VAI) | vai.net

Automated Material Handling Solutions, Barcode Systems, Customer Relationship Management, Data Synchronization, Demand Management, E-Commerce, ERP, Freight Payment, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Robotics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology

Voxware, Inc. | voxware.com

Automated Material Handling Solutions, Customer Relationship Management, E-Commerce, Inventory Control, Mobile Technology, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Systems Integration, Warehouse Management Systems, Wireless Technology

Westfalia Technologies, Inc. | westfaliausa.com

Automated Material Handling Solutions, Automated Storage Solutions, Data Synchronization, Internet of Things (IoT), Inventory Control, Predictive/Prescriptive Analytics, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Wireless Technology

Yale Materials Handling Corporation | yale.com

Internet of Things (IoT), Mobile Technology, Robotics, Wireless Technology

Zebra Technologies | zebra.com/us/en

Automated Material Handling Solutions, Barcode Systems, Data Synchronization, Demand Management, E-Commerce, ERP, Internet of Things (IoT), Inventory Control, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, RFID, Robotics, Routing and Scheduling, Security Solutions, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems, Warehouse Management Systems, Yard Management

ZUUM Transportation, Inc. | zuumapp.com

Customer Relationship Management, Data Synchronization, Demand Management, Freight Payment, Load Planning, Mobile Technology, Predictive/Prescriptive Analytics, Routing and Scheduling, Supply Chain Management, Supply Chain Visibility, Systems Integration, Transportation Management Systems

RETROFITTING LEGACY WAREHOUSES FOR THE FUTURE

Whenever you walk into a distribution center nowadays, there’s a high probability that the team is behind schedule, product is being cut from customer orders and there’s not enough labor on the fl oor to make ends meet. Unfortunately, it’s likely to get worse. According to research by ARC Advisory Group, the number of applicants applying for warehouse jobs is shrinking year over year, with over 490,000 open jobs available as of July. Those factors paired with internal pressures to reduce costs and drive effi ciency has created an untenable current ecosystem in dire need of innovation.

As you begin to re-evaluate your distribution center strategy, it’s only logical that you investigate moving toward a “lights out warehouse” or an automated environment where humans aren’t necessary. Unfortunately, jumping straight to a dark warehouse isn’t feasible from a CapEx or OpEx perspective for most businesses. It’s also challenging because the end-to-end technology required to support dark warehouses doesn’t exist yet.

Eventually, most organizations will retrofi t a legacy warehouse.

Automation hardware vs. software

Automation technology has the highest return when viewed as a way to supplement human labor. Unlike a human labor force, automated systems are stellar from a productivity predictability perspective. In contrast, you may never know which labor associates will show up on a given day. Some automated systems (automated storage and retrieval systems, layer pick systems, automated guided vehicles and forklifts, goods-to-picker systems, robotic arms and conveyance systems) can signifi cantly supplement what traditional manual processes do today. Unfortunately, these automated systems are also very costly. For example, adding an AS/RS to a complex distribution center can cost over $3 million. It also still needs to integrate with other workfl ows inside of the distribution center, which could involve case pick, layer pick, replenishment, kitting, repack, each pick, loading, receiving, crossdocking and more. Most distribution centers already have a warehouse management system (WMS) in place but struggle to see the value in upgrading. Instead of just upgrading a WMS to spur innovation, most groups are now exploring new software like slotting optimization tools or WMS accelerators.

What is a WMS accelerator?

A WMS accelerator uses advanced analytics to optimize all activities in and around a distribution center to increase capacity per headcount, reduce inventory touches and maximize customer satisfaction. A WMS accelerator can understand all operational constraints and play forward warehouse operations to identify bottlenecks. Beyond that, it can tie all of the different tasks required to execute this work together and create optimal schedules for everybody involved in the whole operation. A WMS accelerator would integrate with the WMS to rearrange the picking schedule and change dock times to ensure all shipments are made without any controllable inventory cuts. This “playbook” can integrate all the way down to dynamically controlling the work queue, increasing labor capacity by over 10% simply by reducing unnecessary escalations and optimizing task times. This also minimizes detention and demurrage times, increases fi ll rates and saves site planners many headaches. In short, when retrofi tting a distribution center, explore WMS accelerators in tandem with more traditional capitalintensive programs.

ABOUT THE AUTHOR

KEITH MOORE

chief product officer,

AutoScheduler.ai

MICRO-FULFILLMENT CENTERS:

UNDERSTANDING AN EMERGING GROCERY TREND

According to one enterprise survey, the pandemic pushed enterprises’ digital transformation timeline forward by about six years. The grocery sector is certainly among the industries most affected. Early in the pandemic, many grocery chains scrambled to meet the sudden need to sell online and via mobile apps and had to find new ways to fulfill demand when supply chains were disrupted.

Micro-fulfillment centers for final-mile grocery delivery are one way grocery chains can meet customer expectations in a cost-effective and efficient way.

How micro-fulfillment centers work

Micro-fulfillment centers are emerging as a competitive asset in the grocery sector. They typically have a much smaller footprint than the warehouses retailers have traditionally used, occupying a compact 2,000-50,000 square feet rather than acres of space.

Micro-fulfillment centers contain high-demand, fast-moving goods to facilitate quick fulfillment. They are distributed throughout urban areas, usually handling up to 10,000 SKUs instead of consolidating inventory in a massive facility on the outskirts of town like traditional warehouses. Here are some other key features associated with micro-fulfillment centers: · Automated. Micro-fulfillment centers use modular automated technologies to fulfill orders more quickly and expedite last-mile distribution. Technologies might include mobile robots, pallets and shuttles for order picking. Automation eliminates as many repetitive, manual, labor-intensive processes as possible to maximize efficiency. · Connected. Grocers use warehouse automation software and execution systems to connect networks of microfulfillment centers and enable real-time order management. Connected networks also enable customization by delivery location and customer preferences. In this way, the centers can facilitate the delivery of thousands of orders daily. · Digitized. Micro-fulfillment centers digitize processes like storage, order processing, dispatch planning, packaging and shipping. This enables the grocery chain to streamline core processes, accelerate delivery and ensure accurate labeling and goods delivery.

Pros and cons of a microfulfillment center approach

Last-mile obstacles, logistics and labor costs, inventory management constraints and rising customer expectations require new solutions from grocery chains. A micro-fulfillment center strategy can help grocery chains overcome all of those challenges and more. Some of the pros are accelerated last-mile fulfillment, lower logistical costs, reduced labor costs and increased customer satisfaction. Accurate, speedy deliveries enhance the customer experience and build brand loyalty.

But before committing to such an approach, it’s critical to be aware of implementation obstacles, such as deployment investment, storage capacity limits and inventory management challenges. Decentralizing inventory through a network of micro-fulfillment centers makes inventory management more complex.

Last-mile optimization in the grocery sector

Grocers and other retailers were already focused on overcoming last-mile challenges before the pandemic. Now is the time to think about the future.

Whatever strategy grocery chain leaders adopt will have to include solutions for persistent last-mile issues. A microfulfillment center strategy can be the key to success for some companies.

ABOUT THE AUTHOR

KRISHNA KHANDELWAL

chief business officer, Locus

SECURITY PROTECTION FOOD DISTRIBUTORS FOR

To stay current, food distributors will need to figure out the best security options for their facilities.

In 2020, every major industry faced unprecedented challenges and obstacles. The pandemic impacted the U.S. food industry in ways that are still being studied and analyzed. Food distributors had to overcome supply chain challenges, labor shortages and additional health and safety measures while protecting their facilities.

While the full impact of the pandemic might not be known for years, one thing is certain—the industry’s emphasis on security and safety is here to stay.

Food distributors remain essential

In many ways, food distributors serve as a bridge between the public and foodservice providers. Without a doubt, 2020 was a historically diffi cult year for foodservice distributors. There were plenty of good reasons why food manufacturer employees and their supplier employees were considered “essential critical infrastructure workers” from the beginning of the pandemic.

Food distributors know that disruption may occur for several reasons such as natural calamities, but no industry was fully prepared for a once-in-a-generation crisis like the Coronavirus disease (COVID-19). The pandemic and subsequent lockdowns blocked, and in some cases, destroyed many systems and manufacturers.

In the wake of the pandemic, food distributors are looking for ways to improve their security posture. This includes being able to monitor operations remotely and restricting physical access effi ciently.

Importance of access control systems

Even before the pandemic, distributors faced the tough challenge of remaining in compliance with food safety regulations while maintaining a secure environment. As a result, they incorporated security systems like access control and video surveillance to u improve security and reduce risk.

While it is true that food distribution companies, especially those with largescale operations, have been using access control systems such as door buzzers, keycards and intercoms for years, the pandemic forced all distributors, regardless of their size, to evaluate their setup and consider new options. Some of these options included using electronic and biometric access control to protect critical control points and touchless technologies to minimize contact. Biometrics also assist the food and beverage industry in enhancing security and productivity. They enable food disruptors to minimize their physical security risks while supporting a safe environment. With biometric technology, management can operate their access control system remotely.

nsplash

Cloud-based video surveillance

As with access control systems, food distributors have been using video surveillance systems in their operations for years. Constant changes to production practices and day-to-day operational challenges drive distributors to foster stronger internal processes and integrate security systems such as video surveillance.

Simply put, cloud-based video surveillance means that all footage is stored in the cloud and delivered as a service over a secured connection. Video surveillance technology can be used for monitoring production, identifying safety issues or potential hazards, training new employees and more.

The food industry is expected to experience signifi cant changes in the coming years. To stay current, food distributors will need to fi gure out the best security options for their facilities. Access control and video surveillance systems are going to play an important part in this process and security integrators will do their best to educate and support them along the way.

ABOUT THE AUTHOR

PATRICK CHOWN owner and president,

Safe and Sound Security

PACKAGING OF TOMORROW

So much of the supply chain transformed throughout the past few years, driven by consumer demand and changing environments during the Coronavirus disease (COVID-19) pandemic. While the transportation segment deals with a flurry of demand coupled with a driver shortage and the warehousing sector becomes a top of mind rather than an afterthought, packaging also moves up to an important part of supply chain managers’ strategies.

Since the growth of e-commerce, many consumers have complained about unnecessary packaging, i.e., large boxes for a tiny product, excess of paper and packing peanuts and more. But, now that consumers gain power over brands and retailers, companies in the supply chain think differently about packaging.

“We’ve seen packaging become an integral and strategic part of the supply chain, much more than simply a box to protect a product in transit,” says Alicemarie Geoffrion, president, packaging, North America, DHL Supply Chain. “I expect the innovation in packaging operations to continue, driving toward greater efficiency and sustainability and a better customer experience.”

This shift in attitude regarding packaging means quite a bit of change in the sector. As we look toward the long-term future, many trends will emerge and become prevalent.

Here are some of the top trends likely to be seen in tomorrow’s packaging.

Reusable packaging

Sustainability continues to grow as an important value for not just consumers, but also companies throughout the supply chain and beyond. While there are many ways the packaging sector can tackle ecofriendly tactics, one that is likely the future of the packaging industry is reusable packaging. This is already prevalent now in the surge of reusable shopping bags as plastic bags become prohibited in many districts and consumer-owned reusable straws grow in popularity due to single-use plastic straw bans.

Geoffrion explains that closed-loop supply chains, where consumers have repeated interactions with a company like a subscription service, will see the most use of reusable packaging. The growth of meal kits and other subscription services will only push this trend further, but will be seen in other areas of the cold supply chain.

“Beyond the subscription use case, I expect we’ll see different e-commerce companies sharing the same packaging pool. I see this push for sustainable packaging in the grocery sector, where packaging keeps products fresh and safe to eat,” Geoffrion adds. “Customers are also indicating they are more willing to pay for sustainable packaging, which is increasing the need for more biodegradable, recyclable and reusable food packaging. There are several companies who are developing insulation systems and thermal packaging that can be reused and recycled, cutting back on waste and keeping products at a stable temperature all year-round.”

In addition to reusable packaging, flexible packaging grows and becomes more environmentally friendly as well.

“The trend we see in flexible packaging is maintaining strength, safety, ease-of-use

New technologies will change how packaging is handled in warehouses.

DHL Supply Chain

New ways of recycling grows in the packaging industry.

Glenroy

and convenience while moving toward a monomaterial format that is more environmentally friendly (i.e. uses post-consumer recycled (PCR) content or is recyclable),” says Evan Arnold, VP of business development at Glenroy. “Flexible packaging by itself is more environmentally friendly as compared to its rigid plastic counterpart since it is lighter, contains less plastic to begin with and uses less water, fossil fuel and greenhouse gases. But, until now, it was not easily recyclable.”

Durability

E-commerce in the grocery segment was not as prevalent prior to the pandemic. But, since COVID-19 changed consumer behavior and shopping habits, e-commerce grocery made leaps and bounds. In addition to that, meal kits and subscription services in the food and beverage space slowly grew over the past few years even before the pandemic.

According to TABS Analytics’ 2021 Annual Food and Beverage Consumables Survey, grocery e-commerce almost doubled in the past four years. The report also explained that approximately 35% of consumers made regular food and beverage purchases online in the last year.

Online food and beverage sales create a new trend in packaging as well, the need for more durable but still agile packaging. Companies and shippers will continue to look for innovative ways of keeping food safe and undamaged without hindering the delivery process with extra weight or bulk.

Right-sized packaging

One of the innovative methods of packaging with durability but without waste is right-sized packaging.

As shippers look to optimize routes, warehouses look to increase production and more technological solutions are available, companies tap these technologies to provide right-size packaging. This means packaging that exactly fits the product without extra space and bulk. Some warehouses tap 3D technology for deep scanning purposes to develop right-sized packaging.

“We live in an ‘on-demand’ world, and packaging is no different,” says Geoffrion.

Scan the QR code now to learn more about packaging trends.

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i. Percent Paid and/or Requested Circulation (15c / 15f x 100)

16. Electronic Copy Circulation

a. Requested and Paid Electronic Copies b. Total Requested and Paid Print Copies (Line 15C) + Requested/Paid Electronic Copies (Line 16a) c. Total Copy Distribution (Line 15F) + Requested/Paid Electronic Copies (Line 16a) d. Percent Paid and/or Requested Circulation (Both Print & Electronic Copies) (16b divided by 16c X 100) x I certify that 50% of all my distributed copies (electronic & print) are legitimate requests or paid copies

17. Publication of Statement of Ownership for a Requester Publication is required and will be printed in the November/December issue of this publication. 18. Signature and Title of Editor, Publisher, Business Manager, or Owner 14. Issue Date for Circulation Data Below

August 2021

Average No. Copies No. Copies of Single Each Issue During Issue Published Preceding 12 Months Nearest to Filing Date

24,874 25,009

16,290 16,609

0 0

12 12

0 0

16302 16,621

7,843 7,330

0 0

0

70

7,912

24,214

660

24,874

67.3% 601

7,931

24,552

457

25,009

67.7%

Average No. Copies No. Copies of Single Each Issue During Issue Published Preceding 12 Months Nearest to Filing Date

2,222 18,524 26,436 70.1% 2,124 18,745 26,676 70.3%

Date

Ron Spink, CEO 9/15/2021

I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including civil penalties).

WELL-EDUCATED

WORKFORCE LEADS TO FOOD SAFETY SUCCESS

The Food Safety Modernization Act (FSMA) is dubbed “the most sweeping reform of FDA’s food safety authority in more than 70 years.” That’s why it’s important that all employees understand the various food safety regulations and execute accordingly.

Food Logistics sits down with Michael Sperber, global business manager for UL’s Everclean program, to discuss how the success of food safety lies within a welleducated workforce.

Food Logistics: What should companies do now to improve food safety in the cold chain within a retail environment?

Michael Sperber: Unfortunately, supply chain disruptions are going to be part of business operations for quite a while. Shortages and shipment delays put more pressure on foodservice companies to diversify their supply chain. The urgency with which new supply chain partners are selected under pressure can result in shortcutting due diligence. Under these conditions, vetting supply chain partners is more critical than ever as well as processes that ensure dependI ability and food safety prioritization. Restaurants, grocery stores and any other business that handles food should leverage tools like scorecarding and third-party audits to verify that supply chain partners follow best practices completely and consistently.

Food Logistics: What are some food safety regulations coming down the pipeline for 2022?

Sperber: Food regulations are complex by nature because each state or local enforcement agency has the ability to adopt some or all of the FDA guidelines and best practices. Suppliers in the foodservice supply chain must understand the local regulatory landscape in the states in which they operate. However, prioritizing certain fundamental capabilities like traceability, proof of condition and care of food throughout transit or processing is a good idea regardless of regional requirements.

Food Logistics: What advice do you have for those organizations who maybe aren’t as prepared?

Sperber: The guidelines proposed by the FDA aim to reduce the risk of a foodborne illness outbreaks. Increasingly, they are promoting the use of emerging technologies—everything from Internet of Things (IoT) sensors and supply chain software to blockchain. These technologies are designed to increase frequency and consistency of food safety measures and allow for easy traceability in case of a food contamination incident. They also offer a great way to access data and ensure proper implementation of food safety protocols.

Equally as important as technology is adopting a food safety culture [where] everyone from the corporate executive to the customer service associate feels accountable. All employees are trained on the importance of food safety and the consequences of food safety failures and are empowered and encouraged to take action.

Food Logistics: The FDA released facts increasing core food safety programs as well as emerging issues of concern. Thoughts?

Sperber: This re-release aims to refocus foodservice stakeholders’ attention on the value of technologies to achieve more robust food safety across the supply chain. The potential for technology to advance food safety is unquestionable. Consider IoT sensors placed in food packages that continuously monitor temperature and locations so that buyers can see if foods were maintained at the proper temperature during transit and how long they were in transit. Blockchain can map a food’s journey across the entire supply chain from farm to table, enabling accurate and instant traceability in case of an outbreak.

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Supply chain disruptions are going to be a part of business operations for quite a while.

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