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BEYOND THE MACHINE
It was 5:00 in the afternoon. The pin for the rotator on the sawhead sheared right off! I called my dealer and they reached out to SENNEBOGEN, and they had the part to us by 8:30 the next morning! That was a 500 lb part! I’m amazed that they could get it to us that fast. It’s been a good experience.
Derek Oneppo, Warwick Tree Service, Coventry, RI
SENNEBOGEN’s 100,000 sq.ft. warehouse in Stanley, NC maintains the industry’s highest order-fill rate for any part for any in-service machine within 24 hours.
SENNEBOGEN is committed to leading the industry in aftersale support throughout the life of its equipment. We’re thinking “beyond the machine” to deliver dependable uptime and lower Total Cost of Ownership (TCO) for every customer.
Learn more about our commitment to our customers sennebogen-na.com/beyond-the-machine