SCVS Networker - Autumn 2015

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thenetworker The newsletter for Sutton’s Voluntary and Community Sector

In this issue:

50 years of SCVS, 50 years of Volunteer Centre Sutton and 50 years of the voluntary sector!

Autumn 2015


In this issue Page 3 - news Happy birthday to us! Pages 4-5 - news 2014-15 review, Trustees Week event Pages 6-7 - news Plans for Grove House, a look at CPS Payroll Page 8-11– Our history 50 years of SCVS in Sutton Page 12-13 - VC Sutton 50 years of the Volunteer Centre Page 14-15 - Local organisations Some of the organisations we’ve been involved in Pages 16-17 - Healthwatch Sutton How Healthwatch Sutton came about Pages 18-19 - What’s on Lots coming up in Sutton in the run up to Christmas

Susanna’s column Welcome to the Autumn edition of the Networker. We hope you all had lovely summer breaks and are now looking forward to Christmas, and putting your plans for Christmas fundraising in place! This year we celebrate our 50th anniversary. Together with Volunteer Centre Sutton we have been supporting the voluntary sector for five decades, and we’re looking forward to continuing to do so for another fifty years! In this edition we take a look over the 50 years of SCVS and the impact we have had on the voluntary sector in Sutton. In August we celebrated with a tea party on Sutton High Street (see page 3). Thank you so much to everyone that came along to help us celebrate, and to everyone who entered our bake off competition. Last month saw us celebrate our AGM for 2014-15 and we looked back at some of our achievements over the last year—it’s been another very busy year! We also published our Annual Review for the year and you can read it here. This week we are celebrating Trustees’ Week.- an annual event to showcase the great work that trustees do and highlight opportunities for people from all walks of life to get involved and make a difference. On Thursday evening we will be holding our annual event for trustees—if you haven’t already booked your place— book now! In the meantime don’t forget to follow what we’re up to by following us on Twitter (@SuttonCVS) and Facebook (SuttonCVS). Susanna Bennett Chief Executive SCVS

Cover pic: - Chairs of SCVS and VC Sutton cut the cake at our 50th celebrations

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news

Happy birthday to us…! 1965 — the year of the mini skirt, the Beatle’s film Help, the Race Relations Act and the year the inaugural meeting of the Sutton and Cheam Council of Social Services was held.. Five decades ago the Sutton and Cheam Council of Social Services, later to become Sutton Centre for the Voluntary Sector (SCVS) and Volunteer Centre Sutton (VCS) was started. To mark the occasion in August we held a tea party and bake off on Sutton High Street. A huge thank you to everyone who came along, especially all those who baked cakes for our bake off. The Judges had an amazing selection of cakes to choose from and their decision was not an easy one to make but in the end Ingrid Fontenelle representing the African Caribbean Heritage Association was our winner. Thank you again to everyone who took part. A great big thank you also to the Gary Mason Rhythmical Empowerment Charitable Foundation and the Sing for Joy Community Choir who provided such fantastic entertainment for us on the day, and to Free Cakes for Kids Sutton who provided our amazing birthday cake. Here's to another 50 successful years in Sutton!

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news

2014 -15

...yet another busy year! Last financial year we gave 305 one to one advice sessions, delivered training to 123 people and distributed over ÂŁ155,000 in grants. You can find out more about our achievements during another challenging year in our SCVS Annual Review 2014-15. Read the SCVS Annual Review 2014-15

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Calling all trustees!

news

Thursday 5th November 2015 Time: 5.30pm to 8.30pm Location: Salvation Army, 45 Benhill Avenue, Sutton, SM1 4DD Cost: £10 per person (including light refreshments) It's just two days until our annual event for trustees for Trustees' Week 2015 – if you haven't already booked on, don't forget to book your ticket ASAP! The evening is especially for trustees, potential trustees and senior staff of local voluntary organisations. In these challenging times we will be focussing on Making an Impact – ensuring your organisation stands out and survives.

Key Speakers Making an Impact in Challenging Times – Kevin Curley, CBE, former Chief Executive of NAVCA and inspirational speaker. The challenges and opportunities facing our sector and how to make the most of them. Fundraising with Impact – Jennie Chapman, freelance fundraising consultant and former voluntary sector CEO. Top tips for successful fundraising.

Sue Robson Trustee of the Year Award We will also be presenting the Sue Robson Trustee of the Year Award.

“I feel deeply honoured by it because I know that there are hundreds of trustees who are just as effective as I am and I think that’s why I feel very touched by this particular honour and I think we are very fortunate in Sutton as there are so many people who are willing to work in charities not for what they can get out of it but because they want to be useful and do some helpful work in the community. I particularly think the effectiveness of the trustees in Sutton is because we are all involved with SCVS and their amount of knowledge and advice helps us to be effective when we run our charities.” Mavis Peart, Chair, Sutton Mencap - Sutton Trustee of the Year 2014

Demonstrating Your Impact to Funders and Supporters – Kate White, Superhighways, a leading ICT support provider for the voluntary sector. Innovative and eye-catching ways to use ICT to demonstrate the real value of your work.

Roundtable Discussions Consider how your organisation can make an impact with support from our experts.

Q&A Forum Put your questions to our speakers.

Networking and Drinks A chance to meet with fellow trustees and colleagues from across Sutton's voluntary sector.

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news

Looking to the future - we need your views! Plans to transform Grove House into a centre for voluntary, community and heritage activities are forging ahead thanks to the Heritage Lottery Fund. Now we need your views...



Sending any information, comments or queries to: grovehouseproject@suttoncvs.org.uk

You can find out more about the project on our website at www.suttoncvs.org.uk/grovehouse We look forward to hearing from you. Many of you will be aware of plans by Sutton CVS and Volunteer Centre Sutton to transform Grove House, Carshalton into a centre for voluntary, community and heritage activities. We will be submitting our second stage Heritage Lottery Fund bid next year and we want help from everyone with an interest in the building to develop our proposals to make sure they are based on what the local community and the voluntary sector would like to see happening. You can get involved by: 

Completing our online survey

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news

Paying Sutton... Did you know that SCVS also has a trading arm in the form of CPS Payroll, and since it’s formation things have changed quite a bit—we take a look at the service...

rapid growth which mirrored the growth in the voluntary sector. Within the next 10 years (by 2006/07) SCVS was paying 660 people from 98 organisations with an annual value of £6.5 million. In March 2010 Creative Payroll Solutions SCVS began providing a payroll service in (CPS) Ltd was established as an independent 1989/90. The idea came from Stan Thomson Company Limited by Guarantee and a trading (Finance Manager) and Ann Burleigh (Director) subsidiary of SCVS to provide bespoke payroll who thought it would be a good idea to offer the services to the voluntary sector and to generate facility to the growing voluntary sector in Sutton income to support the core work of SCVS. and to produce an income for SCVS. As we celebrate our 50th anniversary in 2015 By 1991 it was ‘slowly expanding’ and CPS Ltd now pays 1042 employees across 129 involved ‘some 50 persons’ (Stanley Thomson, organisations in the voluntary sector with a total Treasurer). annual value of £14.7 million. We have come a Mike James joined in February 1993 and long way from ‘some 50 persons’ and we have takes up the story …” my initial contract was for 7 ambitious growth plans to increase payroll hours a week! There were no computerised services to the voluntary sector and income to accounts -Stan ran the accounts from three SCVS. ledgers- a cash book, a petty cash book and a ledger. From these he produced immaculate accounts! When I joined we had eight clients, they were SCVS, Sutton Volunteer Bureau, Homestart, Alzheimers Society, DAS, Advocacy Partners, Mencap and CAB. The payrolls of these groups were considerably smaller than they are now. SCVS I think only had two computers in those days and the monthly payroll was run on an Amstrad on which we had to book time in competition with other staff members. It had a dot-matrix printer which was the curse of West Street as it was a very noisy machine and we produced a lot of reports. As the sector expanded and our service became better known we attracted more clients, Sutton Mental Health Foundation, Cheam Priory and Shopmobility were next to use the service. I do remember at this point Stan saying we Familiar faces: could only cope with one more client, to bring up Stan Thomson, Anne Burleigh and the dozen, unless we could get an upgraded Mike James computer which seemed unlikely. However Ann raised the money from somewhere and we went on to SAGE windows for both accounts and payroll I think around 1996.” During that financial year (1996/7) SCVS was paying 164 employees from 21 organisations and the Payroll had an annual value of £1.75m. There was clearly the need for a service and there was a

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Our history

50 years in Sutton Our journey…

Fifty years ago the inaugural meeting of the Council of Social Services (C.S.S.) as it was called, was held. It was in the Sutton Public Hall, Hill Road. The hall was full and Mr. Andrew Letts was the Chairman...

the service and a grant from City Parochial Foundation assisted with the purchase of furniture. The main fundraising event of the year was Marks and Spencer’s Fashion Show to support the work of Sutton Council of Social Services £202, 4

This meeting was the start of our organisation, and in the fifty years since it was held SCVS has gone from strength to strength, supporting organisations in Sutton. Here are just a few of the highlights from the past five decades—if you want to see more of our history look us up on Facebook (SuttonCVS) and like our page — you’ll see lots more milestones on our timeline.

1966

"My late husband retired in November 1966 and looked around for some voluntary work. The library suggested he should go and see Miss Mary Ellis of the Council of Social Services (as it was then). Miss Ellis found him a vacancy on the Finance and General Purpose Committee, and having settled him in she turned to me and said “I have got a job for you too”. That job was to form a Voluntary Service Bureau. "Miss Ellis had found three more ladies and together we started up a file and a drawer in a filing cabinet. We were open on Monday morning and Wednesday afternoon. Miss Ellis kept us nicely supplied with volunteers to begin with, but before long we were ticking over nicely, with requests for transport, shopping etc. We got several new recruits by having a table in Shinners forecourt etc and we had to open on Thursdays in addition to Monday and Wednesday to cope with the volume of work.” Olive Allen

1967

shillings and sixpence was raised.

1971

The new Priory Crescent Bureau (Cheam and Worcester Park) was established and a Bureau organiser Mrs Frances Watt was appointed.

1974

1st April 1974 – The Sutton Council of Social Service becomes the Sutton Council for Voluntary Service (SCVS).

1976

Stringent economic measures affecting the Statutory Services inevitably meant that the services offered by the voluntary sector came into their own.

In July 1967 a Voluntary Service Bureau was set up at West Street, opening initially on Mondays and Wednesdays only. Four ladies helped to run

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Our history

1978

The Carshalton Voluntary Services Bureau was established at ‘The Lodge, Honeywood Walk, Carshalton, Surrey.

1985

In 1985 SCVS established the Voluntary Sitting In Service. This service offered a lifeline to carers, providing a couple of hours care for people needing one to one support in their own homes, to give their carers a minimum two hour break on a regular or occasional basis. The same year SCVS set up the Victim Support Scheme.

1987

Installation of a computer at West Street – moving into the world of Information Technology…

1981

Assorted fundraising events took place to raise money for the International Year of Disabled People. Total amount raised - £10,000

1982

Gordon Lambert retired as Chairman of Sutton Council for Voluntary Service after ten years. Sutton Bereavement Service set up.

1984

A pilot scheme for Homestart was started in Sutton by Marion Moss.

1990

SCVS celebrated 25 years of supporting Sutton’s voluntary sector.

1993

£50,000 was received from LBS to purchase three vehicles for use by the community sector.

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Our history

1995

SCVS moved to Unilink House.

2003

SCVS launched its first website and the Sutton Compact principles were agreed.

2004

Granfers Community Centre officially opened.

2013

The first Sutton Trustee of the Year Award was awarded to Muriel McIntosh, Sutton Opportunity Pre-School.

2015

SCVS is fifty years old!

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The next 50 years…. SCVS has played a key role in Sutton over the last 50 years - supported and developed the voluntary sector, started new organisations to meet local need, ensured that community voices are heard in the places where local decisions are made, and campaigned for voluntary organisations and the people they support. So what challenges will we face over the next 50 years? What will life be like for the people of Sutton in 2065 when SCVS celebrates 100 years? And how will SCVS adapt and thrive to achieve our vision of ‘A strong and pro-active voluntary and community sector improving the lives of people in Sutton’? Whether you believe we are heading for a disaster caused by massive population growth and climate change, a better world through rapidly developing technological solutions and advances in healthcare (or somewhere in between) we know for certain that the voluntary and community sector will continue to play an essential role in our society. In any future scenario local people will come together to meet the needs of their community, and some of these groups will become voluntary organisations and charities. We can be sure of this because there will always be ‘need’, and because throughout history people have always come together to improve their communities and the lives of others by taking action or donating time or resources. “Never underestimate the power of a small group of committed people to change the world. In fact, it is the only thing that ever has” Margaret Mead We know that the need will change because the population of Sutton is already changing – it is increasing and becoming more diverse ethnically; the number of older people (65+) is predicted to rise by almost 21% by 2022; and by the same date the number of younger people (019) is set to grow by 17.5%. The current priorities of reducing health inequalities, building strong communities, developing the economy and environmental sustainability look likely to remain. However, the way society responds will be challenged over the next 50 years by changes

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Our history to political systems, the development and increasing use of technology, how the economy develops and what happens in the public sector. As a result voluntary organisations will change, as they have done over the last 50 years, some will no longer be relevant by 2065 and will have closed but new charities will emerge to meet the needs and challenges of the 2060s. These organisations will need to be supported to survive and thrive by a charity like SCVS that understands their challenges and aspirations, just like the organisations

emerging in 1965. In a more complex world the need for an organisation that can bring the voluntary sector together to develop partnership solutions and speak with one voice, and to advocate on their behalf, will be even more critical. So, we may be replaced by robots, operating from a floating building above Grove Park and be called the South London Centre for the Voluntary Sector, but I predict that SCVS will still be relevant and needed and celebrating 100 years in 2065. Susanna Bennett, CEO, SCVS

A few familiar faces... Of course, SCVS and Sutton’s voluntary sector wouldn’t be as successful as they are without people as the places and organisations. How many of these folk do you recognise?...

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Volunteer Centre

volunteering over the past 50 years, in order to As you will have read already, it’s not make Sutton the greatest setting for this 50 year just SCVS celebrating our 50th story. anniversary this year - Volunteer Centre Sutton is also 50. Tony A good plot You only have to spend one day in the voluntary Hazeldine CBE, Vice-Chair of Volunteer Centre Sutton reflects on 50 sector to realise there are some great plots outs there, whether that is addressing social golden years of volunteering in Sutton. inequalities, meeting unmet needs, giving a voice The Golden Anniversary of Sutton CVS and Volunteer Centre Sutton is a celebration of a fantastic story that has been in the making for 50 years. Like all good stories, this story has a number of ingredients which make it special.

to those who need it, looking after our environment or simply opening your doors to the community. The plot for Volunteer Centre Sutton has been an exciting 50 year journey. When Volunteer Centre Sutton started, it embraced a

An interesting setting Sutton is a fantastic place, to live in, to work and study in and of course to volunteer in. This anniversary is about celebrating this wonderful community which sees the generosity of 50,000 people give of their time to volunteer regularly each and every year. Our first and most prominent thanks must go to those individuals who have given of their time and talents through

The Knit and Natter group meet every Wednesday in Sutton library

Walking across Carshalton in Volunteers’ Week 2008

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post-World War Golden generation of people who truly knew what it meant to serve your community and country. Volunteering was simply part of our culture… today volunteering is changing and the plot thickens… Here at Volunteer Centre Sutton we believe we are seeing the beginning of a new golden generation of volunteering. In recent years we have witnessed a significant shift in volunteering both locally and nationally. While traditional, formal volunteering still takes pride of place in our community, we are seeing a fundamental

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Volunteer Centre movement in who is volunteering and how they want to volunteer. At Volunteer Centre Sutton, we refer to this as ‘The changing face of volunteering’ which has demanded a response from not just Volunteer Centre Sutton, but the whole sector. For the first time in our history, we are now seeing young adults aged 19-25, being the most frequent new volunteer in Sutton. They

today are the heroes of this 50 year story… I’m privileged to have known and worked with people like Yvonne McPhee, Baji Kapadia, Jim Finch, Noreen Collyer, Pamela Webb, Deepak Ohry to name but a few… but we should also remember our friends and colleagues who have left this earth and whose memory lives on through our stories, people like Melodie Shelbourne (VCS), people like Sue Robson (SCVS). The list could go on. But our 50 year story is a tapestry of incredible people, truly committed to their community.

DVD launch for V-inspired project, set up to encourage young people into volunteering.

now represent almost a third of all Sutton’s new volunteers and begin to hint towards a new golden generation. We can point to a host of contributing factors to the rise in young people volunteering, including years of high unemployment and the Olympic Legacy. The way people volunteer is also changing, and our community is requesting for more flexible, self-managed volunteering opportunities that fit in with their lifestyles. But perhaps most significant is the simple fact that in Sutton, more people are volunteering more than ever before, in these times of continued austerity, volunteering is increasingly providing an answer to difficult questions around community services. Volunteer Centre Sutton’s plot has always been, and will continue to be, about inspiring social connectedness that releases the inherent value held within our community.

Glad Davies, our volunteer receptionist for many years, celebrating her 90th birthday.

A distinct style and tone

Sutton has a unique, strong and vibrant voluntary sector and this Golden Anniversary is not just for Sutton CVS and Volunteer Centre Sutton, this is a celebration of the whole local voluntary sector. This story is a great story because of the hundreds of charities and community organisations who embrace volunteers and volunteering. It is important to recognise and publically thank Sutton CVS, to whom Volunteer Centre Sutton owe a great debt of gratitude for being our birthplace and nurturing not only us as an organisation but so many of the Voluntary Sector Organisations here in Sutton today. We’re honoured to be celebrating 50 years with our Great characters friends at Sutton CVS. This Golden anniversary allows us to celebrate So here’s to the next chapter. The story has many of those characters who have shaped been a good one so far, and my sincere thanks Volunteer Centre Sutton and Sutton CVS over goes to those who have been part of this fantastic the years. The difficulty in this story is that there story. Whether a volunteer, a voluntary or are far too many to mention. community organisation, whether a service user a The people who have made both Volunteer partner, a funder or simply a friend. Thank you Centre Sutton and Sutton CVS who they are and I look forward to the next 50 years…

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local organisations

Sutton

Over the last 50 years SCVS has worked with hundreds of amazing charities and we’ve even been involved in setting some of them up! We take a look at some of the fantastic organisations in the borough SCVS has helped to get off the ground...

Sutton Community Transport What year did you start in Sutton? Company incorporated 25 September 1997, Charity Registered 4 March 1998. Why did you start Sutton Community Transport? SCT was founded to help those with disabilities avoid isolation due to a lack of access to suitable transport including problems experienced by these groups using conventional public transport. Who have been the key people involved in SCT over the years? The charity was set up by Turner Duff and Sue Robson. Our longest serving member of staff is Sharon Sadler, Bookings and Administration Manager and Tony Pattison, our Vice Chair is the longstanding active board member and volunteer while David Mason has been Charity Secretary since 1998. Our current Volunteer CEO and board member, Bob Harris has also made a huge contribution to the organisation.

What have been the biggest achievements of SCT SCT has continued to provide low cost transport to community and disability groups in a challenging economic climate, the estimated value of this contribution to the diverse community in Sutton through provision of transport is in the region of £76k in 2014-2015. SCT has joined forces with The Metropolitan Police, Transport for London’s Mentoring Team and GoAhead bus company to bring a training initiative called Bus Days to Sutton. This initiative is open to all those in need throughout the borough and aims to help people prepare and

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travel safely on the local public transport network.

And what is the future looking like for SCT? SCT is working closely with special needs units/ individuals to provide Independent Travel Training to young people with an aim to helping them become more independent.

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local organisations

Riverside Community Association The Riverside Community Association was set up in 1997 to provide services and activities for local people. Initially it was built in an underground car park to meet the needs of the community on Durand Estate. The work of the Association has grown and developed over the years and now includes direct delivery, through its own Projects, as well as supporting other local programmes and events. In May 2012, the Association moved into a new Centre, on Culvers Avenue, after many years of hard work by local residents and the community as a whole.

Homestart Sutton Established in 1984 Homestart Sutton was set up “… to support mothers with children under 5 years of age …” The organisation was set up by Marian Moss who started Homestart Sutton as a volunteer in her dining room. By 1990 there were three 3 staff - Marian Moss (Organiser), Joanne Bratchell (Assistant Organiser) and Zena Leaver

(Admin), and 35 volunteers who were dealing with 300 referrals. Since it’s formation, Homestart Sutton has had a huge impact: 

Supported over 2,500 families in Sutton (4,000 + children)

Most families supported for 6-12 months

Average of 9,000+ volunteer hours a year dedicated to direct support for families

100 hours of volunteer training delivered and 25-30 new volunteers recruited per year

' Thanks to this selfless soul who gave me so much of her time and energy I gained confidence in my ability to cope until eventually I could' (First Annual Report – 1986)

And a few more organisations we’ve helped set up... CAB Sutton Association for Mental Health Youth Advisory Service Visitors Service for Elderly and Disabled People Youth in Action Dial A Ride Club for Deaf People Quest Club NSPCC Playgroups Community Health Council Older Peoples Welfare Committee Sutton Bereavement Service Sutton Alliance of Disabled People SCILL Open Door Youth Counselling Refugee Services Homestart Victim Support Sutton Mental Health Foundation Voluntary Sitting Service L-Mo Sutton Disability Information Drug and Alcohol Services Youth in Action Granfers Community Centre Healthy Living Centre Carers Centre Shopmobility Weekend Break Project Riverside Community Transport Connect2 Sutton Volunteer Bureau SLCVSP London Learning Consortium Shanklin Junior Club LiNK Clockhouse Junior Club Play on the Move Healthwatch Sutton

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Healthwatch Sutton

launch, LINk identified priorities and set up working groups to progress each of these priorities. From here the real work began. By the end of 2010 Sutton LINk was embedded in the community listening to community views on what improvements were needed to local services, carrying out enter and view visits (care homes older people and ESTH) and achieving improvements in local services. Successes included the setting up of an In 1974 SCVS helped set up Sutton and Merton information point, at Granfers Community Community Health Council (CHC), to represent Centre, a programme of visits to St Helier the interests and views of patients, carers and the public in the NHS. In 2002 SCVS established the hospital resulting in ongoing improvements and service user and carer input into the development Community Engagement Network to elect of the mental Health Commissioning Strategy. community representatives to the Sutton By 2011 LINk had developed and progressed to Partnership and ensure the views of Sutton’s become one of the highest performing LINks in Community influenced strategic priorities. London, with one of the largest memberships In 2007-08 the local authority decided to made up of individual members and voluntary combine the Community Engagement Network with the new Local Involvement Network (LINk) and community groups. Its achievements included establishing the need for community whose role was to involve the community in the planning and improving of health and social care counselling for young people, a consultation and report of findings on hospital discharge, services. SCVS made a successful bid to become consultation on respite care for carers and the the ‘host’ organisation for the LINk and in 2009 launch of a revised foot care service. Sutton Local Involvement Network (LINk) was The continuing success of LINk was reflected officially launched . in it being awarded Pathfinder status, one of only Hosted by Sutton CVS who had been awarded 75 LINks in the country, established to ‘blaze a the contract following a tender process. trail’ for Healthwatch. Having carried out a community consultation at 2012 saw LINk established and progressing its as a ‘pathfinder’ sharing, nationally, its good practice on ‘enter and view’ and beginning to set up the governance structure (corporate body) that would facilitate its application to become a Healthwatch. Sutton CVS was delighted to find out in December 2012 that the organisation had been awarded the contract to support the majority of the requirements for the new national Healthwatch service - the Sutton LINk had been a pathfinder for Healthwatch. The key elements required from each local Healthwatch service nationally were: • Gathering the views and experiences of local people • Influencing the set up, delivery and

Since being established in 1965 SCVS has played a key role in ensuring local people and organisations influence decision making and service provision in the borough. We take a closer look at how our present day Healthwatch came about, and the impact it has had.

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Healthwatch Sutton commissioning of services • Representing the community voice • Providing information, signposting and support • Providing a complaints advocacy service The contract was awarded to a consortium of three organisation; Sutton CVS (listening and engaging with local people), Sutton Centre for Independent Living and Learning (SCILL) (information and advice) and Sutton Citizens Advice Bureau (CABx) (complaints advocacy). Sutton CVS is now in its third year of delivering this contract. The organisation has 759 members. Of these members, 470 are individuals and 289 are voluntary and community sector groups. We are also very fortunate to have a dedicated team of 20 volunteers who support us with a variety of activities, including ‘enter and view’, event support, promoting our work and administration. Since the start of the contract we have carried out a series of successful investigations including:

Access to GPs Healthwatch Sutton carried out a survey to find out what people’s experience was of getting to see a GP. Over 450 people responded and a report with recommendations was produced. The work to respond to all the recommendations is ongoing. One key success so far was the use of our evidence from the report to show that patients would be willing to travel to another local surgery in order to be able to see a GP at the weekend.

Work with Sutton CCG

Healthwatch Sutton is also proud of the work that it has carried out for Sutton Clinical Commissioning Group to support the development of Patient Participation Groups (PPGs) for GP surgeries in Sutton. Every GP surgery in Sutton now has a PPG in some form. In 2014, the Healthwatch contract to support the PPGs was extended to also support the Patient Reference Group. This is a group that has 2 representatives from each PPG in Sutton and meets quarterly. This group has been instrumental in helping Sutton CCG to develop its commissioning Jubilee Health Centre priorities by reaching out to the patients at each Healthwatch Sutton and its predecessor the LINk practice to find out what services they would like have been following the building of the Jubilee in Sutton. Health Centre in Wallington since the planning The contract for Healthwatch Sutton comes stages. Once the building was up and running a up for retender later this year and Sutton CVS is series of ‘enter and view’ visits were made to find keen to continue the good work that is carrying out what users of the new centre thought about out and develop the Healthwatch Sutton further the building and the facilities. This resulted in a to ensure that local people’s views are used to report and action plan that has been monitored by influence decisions that relate to Health and the London Borough of Sutton’s Scrutiny Social Care in Sutton. Committee.

Hospital Discharge Healthwatch Sutton carried out a series of interviews with 33 patients who had recently left a variety of wards at St Helier Hospital. This resulted in a report with a series of recommendations that were put to the Trust. The key issues related to delays that people experienced in being able to go home. The Hospital Trust has been very supportive and developed an action plan in response to the recommendations. There has already been a full appraisal of the information that patients are given about going home after their treatment and further work is ongoing to look at how the hospital can speed up the process to get people home sooner.

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what’s on

Nov - Dec 2015 Aviation in Art

Back to Wonderland

17th October-31st January 2016, 8am-6pm Honeywood Museum, Carshalton SM5 3NX Croydon Airport and historic aircraft seen through this exhibition of work from the Borough's Museum Art Collection. Admission free.

30th November, 7.30pm The Secombe Theatre The Action Replay Drama Group are back with their own brand of unique storytelling! This year come and join the fun as they revisit Wonderland, taking Alice on a special trip down memory lane. All your favourite characters are there and as always, there will be the chance to dance, sing and have a ball!

www.friendsofhoneywood.co.uk

Sutton Christmas Lights Switch on

www.suttontheatres.co.uk

Christmas Fair and Winter Wonderland Trail alongside the Frost Fair. This will include hand-crafted gifts, teas, coffees and homemade cake. The Winter Wonderland Trail offers the chance to explore the delights of the award winning Ecology Centre. www.friendsofhoneywood.co.uk

Pinocchio

14th Dec 2015 - 9th Jan 2016, 11am, 2.30pm and 7.30pm The Secombe Theatre Pinocchio is a talking puppet with a big heart. His dream is to become a real boy one day. But the wise Blue Fairy says Pinocchio must be good before he can become human and, well, sometimes being good is hard, isn’t it? While his friend Mr. www.enjoysutton.co.uk Cricket, the Blue Fairy and his Carshalton Frost Fair old father Gepetto the puppetSutton Christmas Craft 5th December maker may try to help him make Carshalton Ponds Fair the right choices, in the end it is The Friends of Honeywood Pinocchio himself who must 23rd Nov - 23rd Dec Museum and Ecolocal are again forge his own path. Trinity Square, Sutton High organising a Frost Fair. This will This 2015 Christmas Street be held at Carshalton Ponds, pantomime promises to be a Among the exhibitors and this along Honeywood Walk, Festival rollercoaster of friendship, craft fair, you’ll find fabulous silver jewellery from E-Val-Silver Walk and the Memorial Gardens. adventure and song, together There will be stalls, a hog roast with a pinch of magic, some and Bramblee Designs, and live music. talking animals and one delightful wooden boxes from In the Honeywood Museum extremely long nose! And maybe, Bundu and unique hand painted there will be children's just maybe, dreams really can pottery from Hilu Crafts. For come true. food lovers there will also be lots entertainments, including Santa’s Grotto. of foodstuff for you to try and www.suttontheatres.co.uk The Friends of the Ecology buy. Centre are running their www.edencrafts.co.uk Sat 14th November, 8am-6pm Sutton High Street With performances from local schools, choirs and dance groups, Santa’s Grotto and a festive Christmas Market, this year the lights will be switched on by Michelle Heaton and Kevin Simm from Liberty X.

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Training and networking Training SCVS runs subsidised training throughout the year on all sorts of subjects from crowdfunding, to fundraising to governance. To find out what courses are coming up, just visit the what’s on page of our website.

contact us thenetworker The Networker is the magazine of : Sutton Centre for the Voluntary Sector (SCVS) Granfers Community Centre, 73-79 Oakhill Road, Sutton SM1 3AA

Forums

020 8644 2867

Small Groups Forum 10am-12.30pm, Wednesday 4th November

info@suttoncvs.org.uk

Children, Young People and Families Forum 9.30am-12noon, Thursday 12th November All forums take place at Granfers Community Centre, Sutton, SM1 3AA. Email Jackie@suttoncvs.org.uk or call 020 8644 2867 to book your place

@SuttonCVS facebook.com/suttoncvs www.suttoncvs.org.uk Registered Charity No: 1063129

For more information email razia@suttoncvs.org.uk Chief Executive: Susanna Bennett Communications and Admin: Claire Avery Jackie Parr Development Team Razia Sattar Hilary Chisnall Accountancy Services: Glory Sivaraja Laura Corney Creative Payroll Solutions Ltd (CPS): Karen Adorjan Grove House Project Jon Ward Healthwatch Sutton Pete Flavell Pam Howe Sara Thomas

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Payroll that stacks up

Get CPS to manage your payroll and see how much time you could save Focus on service delivery - getting us to sort out your payroll means that you can concentrate on what’s important for your organisation Comply with current legislation - we make sure that pay is calculated correctly, and HMRC have all the correct up to date PAYE information for your organisation No need to purchase specialist software or train staff - we are specialists in payroll and up to date with all the latest legislation

Contact us today: t: 020 8644 2867 e: creativepayroll@suttoncvs.org.uk w. www.cpspayroll.co.uk


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